Service Delivery Analyst Jobs

Service Delivery Analyst
UK

The median Service Delivery Analyst salary in the UK is £31,500 per year, according to job vacancies posted during the 6 months leading to 29 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 702 903 928
Rank change year-on-year +201 +25 +272
Permanent jobs requiring a Service Delivery Analyst 6 11 25
As % of all permanent jobs advertised in the UK 0.011% 0.011% 0.026%
As % of the Job Titles category 0.012% 0.011% 0.028%
Number of salaries quoted 6 11 20
10th Percentile £28,000 £25,000 -
25th Percentile £28,813 £25,375 £20,750
Median annual salary (50th Percentile) £31,500 £29,000 £29,750
Median % change year-on-year +8.62% -2.52% +2.59%
75th Percentile £39,063 £34,990 £32,813
90th Percentile £41,750 £43,750 £35,250
UK excluding London median annual salary £31,500 £29,500 £28,500
% change year-on-year +6.78% +3.51% -1.72%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,581 97,268 88,998
% of permanent jobs with a recognized job title 90.39% 94.79% 91.42%
Number of salaries quoted 25,819 69,389 56,377
10th Percentile £28,750 £28,500 £32,500
25th Percentile £40,875 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £51,000 £50,000 £53,500
% change year-on-year +2.00% -6.54% +6.63%

Service Delivery Analyst
Job Vacancy Trend

Job postings that featured Service Delivery Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Delivery Analyst in the UK

Service Delivery Analyst
Salary Trend

3-month moving average salary quoted in jobs citing Service Delivery Analyst.

Salary trend for Service Delivery Analyst in the UK

Service Delivery Analyst
Salary Histogram

Salary distribution for jobs citing Service Delivery Analyst over the 6 months to 29 May 2025.

Salary histogram for Service Delivery Analyst in the UK

Service Delivery Analyst
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Analyst within the UK over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +169 4 £31,500 +8.62% 3
Work from Home +116 4 £31,500 +15.60%
UK excluding London +190 3 £31,500 +6.78%
South East +97 2 £31,500 +7.69%
London +98 1 £30,000 +20.00% 3
North East +46 1 £40,000 +35.59%
North of England +43 1 £40,000 -1.84%

Service Delivery Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 29 May 2025, Service Delivery Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Delivery Analyst in the job title.

1 6 (100.00%) Service Delivery
2 4 (66.67%) Social Skills
3 3 (50.00%) Problem-Solving
3 3 (50.00%) ITSM
3 3 (50.00%) ITIL
4 2 (33.33%) Windows
4 2 (33.33%) TCP/IP
4 2 (33.33%) VPN
4 2 (33.33%) DNS
4 2 (33.33%) Service Management
4 2 (33.33%) Mac OS
4 2 (33.33%) Data Entry
4 2 (33.33%) Incident Management
4 2 (33.33%) ITIL Foundation Certificate
4 2 (33.33%) Collaborative Working
4 2 (33.33%) SaaS
4 2 (33.33%) Public Sector
5 1 (16.67%) CrowdStrike
5 1 (16.67%) Mobile Broadband
5 1 (16.67%) Incident Response
5 1 (16.67%) Customer Experience
5 1 (16.67%) Customer Service
5 1 (16.67%) Data Visualisation
5 1 (16.67%) SIEM
5 1 (16.67%) Continuous Improvement
5 1 (16.67%) Process Improvement
5 1 (16.67%) Root Cause Analysis
5 1 (16.67%) ServiceNow
5 1 (16.67%) Microsoft Office
5 1 (16.67%) Power Platform

Service Delivery Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (16.67%) Microsoft Excel
1 1 (16.67%) Microsoft Office
1 1 (16.67%) Microsoft PowerPoint
1 1 (16.67%) MS Visio
Cloud Services
1 2 (33.33%) SaaS
2 1 (16.67%) Power Platform
Communications & Networking
1 2 (33.33%) DNS
1 2 (33.33%) TCP/IP
1 2 (33.33%) VPN
2 1 (16.67%) Broadband
2 1 (16.67%) Mobile Broadband
2 1 (16.67%) Remote Desktop
Database & Business Intelligence
1 1 (16.67%) Power BI
Development Applications
1 1 (16.67%) JIRA
General
1 4 (66.67%) Social Skills
2 2 (33.33%) Public Sector
3 1 (16.67%) Analytical Skills
3 1 (16.67%) Finance
3 1 (16.67%) Law
Miscellaneous
1 1 (16.67%) BYOD
1 1 (16.67%) CMDB
1 1 (16.67%) Video Conferencing
Operating Systems
1 2 (33.33%) Mac OS
1 2 (33.33%) Windows
Processes & Methodologies
1 6 (100.00%) Service Delivery
2 3 (50.00%) ITIL
2 3 (50.00%) ITSM
2 3 (50.00%) Problem-Solving
3 2 (33.33%) Collaborative Working
3 2 (33.33%) Data Entry
3 2 (33.33%) Incident Management
3 2 (33.33%) Service Management
4 1 (16.67%) Business Analysis
4 1 (16.67%) Business Intelligence
4 1 (16.67%) Change Management
4 1 (16.67%) Continuous Improvement
4 1 (16.67%) Dashboard Development
4 1 (16.67%) Data Visualisation
4 1 (16.67%) Problem Management
4 1 (16.67%) Process Improvement
4 1 (16.67%) Root Cause Analysis
4 1 (16.67%) SIEM
4 1 (16.67%) Time Management
4 1 (16.67%) Visualisation
Qualifications
1 2 (33.33%) ITIL Foundation Certificate
Vendors
1 1 (16.67%) CrowdStrike
1 1 (16.67%) Microsoft
1 1 (16.67%) ServiceNow