Service Delivery Analyst Job Trends

Service Delivery Analyst
UK

The median Service Delivery Analyst salary in the UK is £42,500 per year, according to job vacancies posted during the 6 months leading to 11 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 637 695 716
Rank change year-on-year +58 +21 +275
Permanent jobs requiring a Service Delivery Analyst 5 10 10
As % of all permanent jobs in the UK 0.008% 0.019% 0.018%
As % of the Job Titles category 0.009% 0.020% 0.019%
Number of salaries quoted 5 8 7
10th Percentile £33,300 £29,750 £38,750
25th Percentile £37,500 £31,250 £46,250
Median annual salary (50th Percentile) £42,500 £40,000 £52,500
Median % change year-on-year +6.25% -23.81% +40.00%
75th Percentile £43,750 £44,875 £53,750
90th Percentile £46,750 £54,025 £54,250
UK excluding London median annual salary £40,000 £33,750 £38,750
% change year-on-year +18.52% -12.90% +4.73%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 53,748 49,914 53,281
% of permanent jobs with a recognized job title 90.60% 92.93% 95.28%
Number of salaries quoted 33,232 25,949 41,098
10th Percentile £28,500 £33,500 £30,125
25th Percentile £36,250 £45,000 £41,250
Median annual salary (50th Percentile) £55,000 £60,000 £57,500
Median % change year-on-year -8.33% +4.35% -4.17%
75th Percentile £75,000 £78,750 £77,500
90th Percentile £95,000 £97,500 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -4.76%

Service Delivery Analyst
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Service Delivery Analyst' in the job title relative to all permanent IT jobs advertised.

Service Delivery Analyst job vacancy trend in the UK

Service Delivery Analyst
Salary Trend

Salary distribution trend for Service Delivery Analyst job vacancies in the UK.

Salary distribution trend for Service Delivery Analyst job vacancies in the UK

Service Delivery Analyst
Salary Histogram

Salary distribution for jobs citing Service Delivery Analyst over the 6 months to 11 January 2026.

Salary histogram for Service Delivery Analyst in the UK

Service Delivery Analyst
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Analyst within the UK over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Work from Home +82 4 £42,500 +17.24%
England +71 3 £40,000 +23.08%
UK excluding London +48 3 £40,000 +18.52%
West Midlands - 2 £35,500 -
Midlands - 2 £35,500 -
North West +25 1 £47,500 +72.73%
North of England +20 1 £47,500 +72.73%

Service Delivery Analyst Skill Set
Top 26 Co-Occurring Skills & Capabilities

For the 6 months to 11 January 2026, Service Delivery Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Service Delivery Analyst in the job title.

1 5 (100.00%) Service Delivery
2 4 (80.00%) ITSM
3 3 (60.00%) Incident Management
3 3 (60.00%) ITIL
3 3 (60.00%) JIRA
3 3 (60.00%) Microsoft
3 3 (60.00%) Security Operations
4 2 (40.00%) Agile
4 2 (40.00%) Cybersecurity
4 2 (40.00%) Service Management
4 2 (40.00%) SSCP
4 2 (40.00%) Stakeholder Engagement
4 2 (40.00%) Stakeholder Management
5 1 (20.00%) Actionable Insight
5 1 (20.00%) Change Management
5 1 (20.00%) CRM
5 1 (20.00%) CrowdStrike
5 1 (20.00%) Customer Service
5 1 (20.00%) Data Analysis
5 1 (20.00%) Mentoring
5 1 (20.00%) Microsoft 365
5 1 (20.00%) People Management
5 1 (20.00%) Performance Monitoring
5 1 (20.00%) Problem Management
5 1 (20.00%) ServiceNow
5 1 (20.00%) User Experience

Service Delivery Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (20.00%) Microsoft 365
Development Applications
1 3 (60.00%) JIRA
General
1 1 (20.00%) Analytical Skills
Miscellaneous
1 3 (60.00%) Security Operations Centre
2 1 (20.00%) NHS
Processes & Methodologies
1 5 (100.00%) Service Delivery
2 4 (80.00%) ITSM
3 3 (60.00%) Incident Management
3 3 (60.00%) ITIL
3 3 (60.00%) Security Operations
4 2 (40.00%) Agile
4 2 (40.00%) Cybersecurity
4 2 (40.00%) Service Management
4 2 (40.00%) Stakeholder Engagement
4 2 (40.00%) Stakeholder Management
5 1 (20.00%) Actionable Insight
5 1 (20.00%) Change Management
5 1 (20.00%) CRM
5 1 (20.00%) Customer Service
5 1 (20.00%) Data Analysis
5 1 (20.00%) Mentoring
5 1 (20.00%) People Management
5 1 (20.00%) Performance Monitoring
5 1 (20.00%) Problem Management
5 1 (20.00%) User Experience
Qualifications
1 2 (40.00%) SSCP
Vendors
1 3 (60.00%) Microsoft
2 1 (20.00%) CrowdStrike
2 1 (20.00%) ServiceNow