Service Delivery Analyst Jobs with Hybrid/Remote/WFH Options

Service Delivery Analyst
UK > Work from Home

The median Service Delivery Analyst salary for remote or hybrid work is £32,000 per year, according to job vacancies posted during the 6 months leading to 3 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 411 580 662
Rank change year-on-year +169 +82 +169
Permanent jobs requiring a Service Delivery Analyst 6 4 15
As % of all permanent jobs with a WFH option 0.040% 0.012% 0.035%
As % of the Job Titles category 0.044% 0.012% 0.037%
Number of salaries quoted 6 4 14
10th Percentile £28,625 - -
25th Percentile £29,750 - £20,750
Median annual salary (50th Percentile) £32,000 £25,000 £21,500
Median % change year-on-year +28.00% +16.28% -32.81%
75th Percentile £40,313 £29,688 £36,250
90th Percentile £42,500 £38,125 £40,475
UK median annual salary £31,500 £29,000 £30,000
% change year-on-year +8.62% -3.33% +1.69%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,761 32,474 40,893
% of permanent jobs with a recognized job title 90.71% 96.00% 96.05%
Number of salaries quoted 9,932 24,947 29,049
10th Percentile £30,000 £33,008 £36,711
25th Percentile £43,750 £42,500 £47,447
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,550 £60,000
% change year-on-year +9.42% -12.42% -

Service Delivery Analyst
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Service Delivery Analyst in the job title as a proportion of all IT jobs advertised.

Service Delivery Analyst trend for jobs with Hybrid/Remote/WFH options

Service Delivery Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Service Delivery Analyst.

Service Delivery Analyst salary trend for jobs with a WFH option

Service Delivery Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 3 May 2025, Service Delivery Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Service Delivery Analyst in the job title.

1 6 (100.00%) Service Delivery
2 4 (66.67%) ITSM
3 3 (50.00%) Windows
3 3 (50.00%) Social Skills
4 2 (33.33%) Public Sector
4 2 (33.33%) CrowdStrike
4 2 (33.33%) Customer Experience
4 2 (33.33%) TCP/IP
4 2 (33.33%) VPN
4 2 (33.33%) DNS
4 2 (33.33%) ITIL
4 2 (33.33%) SaaS
4 2 (33.33%) SIEM
4 2 (33.33%) JIRA
4 2 (33.33%) Mac OS
4 2 (33.33%) Data Entry
5 1 (16.67%) Problem-Solving
5 1 (16.67%) Azure
5 1 (16.67%) CMDB
5 1 (16.67%) Problem Management
5 1 (16.67%) Time Management
5 1 (16.67%) Continuous Improvement
5 1 (16.67%) Root Cause Analysis
5 1 (16.67%) Microsoft 365
5 1 (16.67%) Microsoft Intune
5 1 (16.67%) ServiceNow
5 1 (16.67%) ITIL Foundation Certificate
5 1 (16.67%) Analytical Skills
5 1 (16.67%) Microsoft Office
5 1 (16.67%) Microsoft

Service Delivery Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 2 (33.33%) SaaS
2 1 (16.67%) Azure
2 1 (16.67%) Microsoft 365
Communications & Networking
1 2 (33.33%) DNS
1 2 (33.33%) TCP/IP
1 2 (33.33%) VPN
2 1 (16.67%) Internet
2 1 (16.67%) Wi-Fi
Development Applications
1 2 (33.33%) JIRA
General
1 3 (50.00%) Social Skills
2 2 (33.33%) Public Sector
3 1 (16.67%) Analytical Skills
3 1 (16.67%) Finance
Miscellaneous
1 1 (16.67%) CMDB
Operating Systems
1 3 (50.00%) Windows
2 2 (33.33%) Mac OS
Processes & Methodologies
1 6 (100.00%) Service Delivery
2 4 (66.67%) ITSM
3 2 (33.33%) Customer Experience
3 2 (33.33%) Data Entry
3 2 (33.33%) ITIL
3 2 (33.33%) SIEM
4 1 (16.67%) Change Management
4 1 (16.67%) Configuration Management
4 1 (16.67%) Continuous Improvement
4 1 (16.67%) Customer Service
4 1 (16.67%) Incident Management
4 1 (16.67%) Incident Response
4 1 (16.67%) Problem Management
4 1 (16.67%) Problem-Solving
4 1 (16.67%) Risk Register
4 1 (16.67%) Root Cause Analysis
4 1 (16.67%) Service Management
4 1 (16.67%) Time Management
Qualifications
1 1 (16.67%) ITIL Foundation Certificate
Systems Management
1 1 (16.67%) Microsoft Intune
Vendors
1 2 (33.33%) CrowdStrike
2 1 (16.67%) Microsoft
2 1 (16.67%) ServiceNow