Period
to 19 November 2017

The median annual salary for a Windows Support Analyst was £27,865 in advertised job vacancies during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Windows Support Analyst
UK
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 908 816 810
Rank change year-on-year -92 -6 -60
Permanent jobs requiring a Windows Support Analyst 292 415 528
As % of all permanent IT jobs advertised in the UK 0.16% 0.22% 0.24%
As % of the Job Titles category 0.17% 0.23% 0.25%
Number of salaries quoted 282 392 492
UK median annual salary £27,865 £28,000 £31,750
Median salary % change year-on-year -0.48% -11.81% +15.45%
10th Percentile £20,750 £21,025 £21,250
90th Percentile £48,625 £38,725 £70,000
UK excluding London median annual salary £25,000 £25,000 £27,000
% change year-on-year - -7.41% +8.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 170720 182020 210826
% of permanent IT jobs with a recognized job title 95.77% 96.48% 96.45%
Number of salaries quoted 136880 152336 175085
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Windows Support Analyst
Job Vacancy Trend

Job postings that featured Windows Support Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Windows Support Analyst in the UK

Windows Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Windows Support Analyst.

Salary trend for Windows Support Analyst in the UK

Windows Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Windows Support Analyst over the 6 months to 19 November 2017.

Salary histogram for Windows Support Analyst in the UK

Windows Support Analyst
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Windows Support Analyst within the UK over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -71 287 £28,000 -1.75% 9
London -53 152 £30,000 - 6
UK excluding London -22 136 £25,000 - 3
Midlands +57 44 £26,000 -1.89% 1
South East +10 43 £26,000 +4.00%
North of England -9 30 £25,000 +8.70%
East Midlands +42 28 £24,500 -10.91%
North West +11 19 £24,000 +6.67%
West Midlands +30 16 £26,000 +30.00% 1
South West +12 10 £23,000 -13.21% 2
East of England +7 8 £23,500 -21.67%
Yorkshire -5 6 £24,500 +6.52%
North East - 5 £45,000 -
Scotland - 1 £27,730 -

Windows Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 November 2017, Windows Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Windows Support Analyst in the job title.

1 292 (100.00%) Windows
2 188 (64.38%) Active Directory
3 138 (47.26%) Microsoft
4 136 (46.58%) Microsoft Office
5 116 (39.73%) Windows 7
6 101 (34.59%) Windows Server
7 98 (33.56%) MS Exchange
8 90 (30.82%) Citrix
9 87 (29.79%) VMware
10 74 (25.34%) Office 365
11 68 (23.29%) ITIL
12 65 (22.26%) VMware Infrastructure
13 58 (19.86%) Windows Server 2008
14 53 (18.15%) Management Information System
15 52 (17.81%) SQL
16 49 (16.78%) Degree
17 47 (16.10%) Windows 10
18 45 (15.41%) Finance
18 45 (15.41%) Windows 8
19 41 (14.04%) Law
19 41 (14.04%) Firewall
19 41 (14.04%) Microsoft Certification
20 40 (13.70%) Microsoft Azure
21 37 (12.67%) Apple
22 33 (11.30%) Linux
23 32 (10.96%) NetApp
24 30 (10.27%) Mac OS X
24 30 (10.27%) Hyper-V
24 30 (10.27%) Exchange Server 2010
25 29 (9.93%) Problem Management

Windows Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (33.56%) MS Exchange
2 30 (10.27%) Exchange Server 2010
3 22 (7.53%) Exchange Server 2013
4 13 (4.45%) Confluence
5 11 (3.77%) Blackberry Enterprise Server
6 10 (3.42%) IIS
7 8 (2.74%) Tomcat
8 7 (2.40%) SharePoint
9 5 (1.71%) Apache
9 5 (1.71%) Exchange Server 2007
9 5 (1.71%) GlassFish
9 5 (1.71%) JBoss
9 5 (1.71%) Skype for Business
9 5 (1.71%) WebSphere
10 2 (0.68%) WordPress
11 1 (0.34%) Exchange Server 2003
11 1 (0.34%) SharePoint 2013
11 1 (0.34%) SharePoint Server
Applications
1 136 (46.58%) Microsoft Office
2 19 (6.51%) Microsoft Excel
3 2 (0.68%) Microsoft PowerPoint
4 1 (0.34%) Adobe Creative Suite
Business Applications
1 2 (0.68%) Dynamics CRM
2 1 (0.34%) Dynamics NAV
Cloud Services
1 74 (25.34%) Office 365
2 40 (13.70%) Microsoft Azure
3 18 (6.16%) Amazon AWS
4 3 (1.03%) Cloud Computing
5 2 (0.68%) Adobe Creative Cloud
5 2 (0.68%) OneDrive
6 1 (0.34%) G Suite
6 1 (0.34%) IaaS
6 1 (0.34%) PaaS
Communications & Networking
1 41 (14.04%) Firewall
2 19 (6.51%) TCP/IP
3 18 (6.16%) DHCP
3 18 (6.16%) LAN
3 18 (6.16%) SAN
4 17 (5.82%) DNS
5 13 (4.45%) VPN
6 12 (4.11%) WAN
7 7 (2.40%) Internet
8 5 (1.71%) 3G
8 5 (1.71%) Remote Desktop
8 5 (1.71%) Wi-Fi
9 4 (1.37%) Skype
9 4 (1.37%) VoIP
9 4 (1.37%) Wireless
10 3 (1.03%) Cisco IOS
10 3 (1.03%) VLAN
11 2 (0.68%) DMZ
11 2 (0.68%) IPv4
11 2 (0.68%) SSL
Database & Business Intelligence
1 27 (9.25%) SQL Server
2 3 (1.03%) MySQL
2 3 (1.03%) SQL Server 2008
3 1 (0.34%) Azure SQL Database
3 1 (0.34%) Blockchain
3 1 (0.34%) Crystal Reports
3 1 (0.34%) Oracle Database
3 1 (0.34%) SQL Server 2012
Development Applications
1 13 (4.45%) JIRA
2 5 (1.71%) Atlassian Bamboo
2 5 (1.71%) Hudson
2 5 (1.71%) MSBuild
2 5 (1.71%) Octopus Deploy
2 5 (1.71%) Team Foundation Server
2 5 (1.71%) TeamCity
General
1 45 (15.41%) Finance
2 41 (14.04%) Law
3 15 (5.14%) Legal
4 12 (4.11%) Banking
5 7 (2.40%) Retail
6 6 (2.05%) Telecoms
7 5 (1.71%) Marketing
8 1 (0.34%) Financial Institution
Libraries, Frameworks & Software Standards
1 19 (6.51%) .NET
2 13 (4.45%) Middleware
2 13 (4.45%) XML
3 5 (1.71%) MSMQ
3 5 (1.71%) RabbitMQ
3 5 (1.71%) WebSphere MQ
4 2 (0.68%) HTML
5 1 (0.34%) Software Packaging
Miscellaneous
1 53 (18.15%) Management Information System
2 28 (9.59%) Computer Science
3 25 (8.56%) Enterprise Storage
4 21 (7.19%) Blackberry
5 10 (3.42%) iPhone
6 9 (3.08%) Driving Licence
7 5 (1.71%) Enterprise Software
7 5 (1.71%) iPad
7 5 (1.71%) Linux Command Line
7 5 (1.71%) Smartphone
8 3 (1.03%) Video Conferencing
9 2 (0.68%) Analytical Skills
9 2 (0.68%) Clustering
9 2 (0.68%) e-Learning
9 2 (0.68%) Social Network
10 1 (0.34%) Client/Server
10 1 (0.34%) EPoS
10 1 (0.34%) Fixed Income
10 1 (0.34%) Hedge funds
Operating Systems
1 292 (100.00%) Windows
2 116 (39.73%) Windows 7
3 101 (34.59%) Windows Server
4 58 (19.86%) Windows Server 2008
5 47 (16.10%) Windows 10
6 45 (15.41%) Windows 8
7 33 (11.30%) Linux
8 30 (10.27%) Mac OS X
9 22 (7.53%) Windows Server 2003
10 21 (7.19%) Windows Server 2012
11 17 (5.82%) Android
12 9 (3.08%) Unix
13 6 (2.05%) Windows XP
14 3 (1.03%) Apple iOS
14 3 (1.03%) Data ONTAP
15 2 (0.68%) Windows Phone
16 1 (0.34%) Windows 2000
Processes & Methodologies
1 68 (23.29%) ITIL
2 29 (9.93%) Problem Management
3 26 (8.90%) B2C
4 25 (8.56%) Process Improvement
5 16 (5.48%) Change Management
5 16 (5.48%) Root Cause Analysis
6 15 (5.14%) Incident Management
7 13 (4.45%) Software Architecture
7 13 (4.45%) Test Scripting
8 12 (4.11%) Line Management
9 9 (3.08%) Service Management
9 9 (3.08%) Task Automation
10 8 (2.74%) Service Delivery
11 7 (2.40%) Disaster Recovery
11 7 (2.40%) Document Management
11 7 (2.40%) Mentoring
12 6 (2.05%) Agile Software Development
12 6 (2.05%) Asset Management
12 6 (2.05%) Release Management
12 6 (2.05%) Time Management
Programming Languages
1 52 (17.81%) SQL
2 16 (5.48%) PowerShell
3 15 (5.14%) C#
4 13 (4.45%) T-SQL
4 13 (4.45%) VB
5 7 (2.40%) Java
6 5 (1.71%) Shell Script
7 4 (1.37%) Python
8 3 (1.03%) C
9 1 (0.34%) Perl
Qualifications
1 49 (16.78%) Degree
2 41 (14.04%) Microsoft Certification
3 11 (3.77%) ITIL Certification
4 8 (2.74%) MCSE
5 5 (1.71%) MCDST
5 5 (1.71%) MCSA
6 4 (1.37%) ITIL Foundation Certificate
7 3 (1.03%) Master's Degree
7 3 (1.03%) MCITP
8 2 (0.68%) MCP
8 2 (0.68%) MCTS
9 1 (0.34%) Computer Science Degree
9 1 (0.34%) MOS
Quality Assurance & Compliance
1 6 (2.05%) SLA
2 1 (0.34%) ISO/IEC 27001
System Software
1 188 (64.38%) Active Directory
2 65 (22.26%) VMware Infrastructure
3 30 (10.27%) Hyper-V
4 15 (5.14%) vSphere
5 6 (2.05%) XenApp
6 5 (1.71%) Terminal Services
6 5 (1.71%) XenDesktop
7 4 (1.37%) Microsoft Virtual Server
8 3 (1.03%) VMware Server
9 2 (0.68%) Firmware
9 2 (0.68%) Virtual Machines
9 2 (0.68%) XenServer
10 1 (0.34%) KVM
10 1 (0.34%) Virtual Servers
10 1 (0.34%) VMware ESXi
Systems Management
1 13 (4.45%) Ansible
1 13 (4.45%) Opsview
2 10 (3.42%) Nagios
2 10 (3.42%) Opscode Chef
2 10 (3.42%) Puppet
3 8 (2.74%) SCCM
4 5 (1.71%) BMC PATROL
4 5 (1.71%) Salt
5 4 (1.37%) Backup Exec
6 3 (1.03%) ServiceCenter
7 2 (0.68%) WSUS
8 1 (0.34%) Norton AntiVirus
8 1 (0.34%) SCOM
8 1 (0.34%) Systems Management Server (SMS)
Vendors
1 138 (47.26%) Microsoft
2 90 (30.82%) Citrix
3 87 (29.79%) VMware
4 37 (12.67%) Apple
5 32 (10.96%) NetApp
6 27 (9.25%) Dell
7 25 (8.56%) EqualLogic
8 21 (7.19%) Cisco
9 20 (6.85%) iManage
10 13 (4.45%) Splunk
11 11 (3.77%) Sophos
12 6 (2.05%) HP
13 5 (1.71%) BMC
13 5 (1.71%) McAfee
13 5 (1.71%) Oracle
14 4 (1.37%) LANDesk
14 4 (1.37%) Samsung
15 3 (1.03%) Adobe
15 3 (1.03%) Avaya
16 2 (0.68%) IBM