B2C Job Trends in the West Midlands

B2C (Business-to-Consumer)
England > West Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the West Midlands requiring B2C skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 149 174 90
Rank change year-on-year +25 -84 +158
Permanent jobs citing B2C 29 25 92
As % of all permanent jobs in the West Midlands 0.55% 0.60% 2.44%
As % of the Processes & Methodologies category 0.67% 0.66% 2.80%
Number of salaries quoted 28 12 92
10th Percentile £23,625 £41,250 -
25th Percentile £24,750 £44,063 -
Median annual salary (50th Percentile) £50,000 £52,500 £26,500
Median % change year-on-year -4.76% +98.11% -50.70%
75th Percentile - £100,625 -
90th Percentile £54,875 £111,500 £51,500
England median annual salary £60,000 £65,000 £55,000
% change year-on-year -7.69% +18.18% -18.52%

All Process & Methodology Skills
West Midlands

B2C falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the West Midlands.

Permanent vacancies with a requirement for process or methodology skills 4,341 3,795 3,285
As % of all permanent jobs advertised in the West Midlands 82.12% 91.62% 87.09%
Number of salaries quoted 2,264 1,687 2,757
10th Percentile £29,000 £32,500 £26,500
25th Percentile £37,938 £41,563 £35,000
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -4.76%
75th Percentile £67,500 £70,000 £63,750
90th Percentile £82,500 £82,500 £77,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

B2C
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings citing B2C relative to all permanent IT jobs advertised in the West Midlands.

B2C job vacancy trend in the West Midlands

B2C
Salary Trend in the West Midlands

Salary distribution trend for jobs in the West Midlands citing B2C.

Salary distribution trend for jobs in the West Midlands citing B2C

B2C
Salary Histogram in the West Midlands

Salary distribution for jobs citing B2C in the West Midlands over the 6 months to 14 January 2026.

Salary histogram for B2C in the West Midlands

B2C
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing B2C within the West Midlands region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +15 13 £50,000 +11.11% 3
Coventry - 10 £25,500 - 1
Shropshire -13 2 £43,250 -8.95% 3
Worcestershire -13 1 £52,500 -56.25%
Solihull - 1 - -
B2C
England

B2C
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (6.90%) Microsoft Excel
1 2 (6.90%) Trello
2 1 (3.45%) Adobe Creative Suite
2 1 (3.45%) Spreadsheet
Business Applications
1 1 (3.45%) Dynamics CRM
1 1 (3.45%) Shopify
Cloud Services
1 3 (10.34%) Azure
2 2 (6.90%) Asana
2 2 (6.90%) Azure DevOps
2 2 (6.90%) Power Platform
3 1 (3.45%) Azure Functions
3 1 (3.45%) Azure Key Vault
3 1 (3.45%) Azure Logic Apps
3 1 (3.45%) Azure Monitor
3 1 (3.45%) Dynamics 365
3 1 (3.45%) Google Ads
3 1 (3.45%) Google Analytics
3 1 (3.45%) SaaS
3 1 (3.45%) Serverless
Database & Business Intelligence
1 2 (6.90%) Power BI
2 1 (3.45%) SQL Server
2 1 (3.45%) SQL Server Reporting Services
Development Applications
1 3 (10.34%) JIRA
General
1 10 (34.48%) Telecoms
2 4 (13.79%) Analytical Skills
2 4 (13.79%) Social Skills
3 3 (10.34%) Marketing
4 2 (6.90%) Finance
4 2 (6.90%) Manufacturing
4 2 (6.90%) Presentation Skills
Job Titles
1 13 (44.83%) Web Manager
1 13 (44.83%) Website Manager
2 10 (34.48%) Lead
3 3 (10.34%) Analyst
4 2 (6.90%) Business Analyst
4 2 (6.90%) Business Development Analyst
4 2 (6.90%) Development Analyst
4 2 (6.90%) Software Analyst
4 2 (6.90%) Software Development Analyst
4 2 (6.90%) Software Development Business Analyst
5 1 (3.45%) Applications Developer
5 1 (3.45%) Applications Support
5 1 (3.45%) Developer
5 1 (3.45%) E-Commerce Executive
5 1 (3.45%) Pricing Analyst
5 1 (3.45%) Product Owner
5 1 (3.45%) Senior
5 1 (3.45%) Senior Applications Developer
5 1 (3.45%) Senior Applications Support
5 1 (3.45%) Senior Developer
Libraries, Frameworks & Software Standards
1 1 (3.45%) .NET
1 1 (3.45%) .NET Framework
1 1 (3.45%) Ajax
1 1 (3.45%) AngularJS
1 1 (3.45%) CSS
1 1 (3.45%) Entity Framework
1 1 (3.45%) HTML
1 1 (3.45%) jQuery
1 1 (3.45%) KnockoutJS
1 1 (3.45%) Razor View Engine
1 1 (3.45%) WCF
1 1 (3.45%) Web Services
Miscellaneous
1 3 (10.34%) Product Ownership
2 1 (3.45%) Algorithms
2 1 (3.45%) Foreign Exchange (FX)
2 1 (3.45%) Self-Motivation
2 1 (3.45%) Social Media
Processes & Methodologies
1 12 (41.38%) B2B
2 10 (34.48%) CRM
2 10 (34.48%) Lead Generation
3 4 (13.79%) Agile
3 4 (13.79%) Backlog Prioritisation
3 4 (13.79%) Problem-Solving
4 3 (10.34%) DevOps
4 3 (10.34%) User Stories
5 2 (6.90%) Acceptance Criteria
5 2 (6.90%) Analytics
5 2 (6.90%) Data-Driven Decision Making
5 2 (6.90%) Decision-Making
5 2 (6.90%) Kanban
5 2 (6.90%) Product Backlog
5 2 (6.90%) Product Management
5 2 (6.90%) Requirements Gathering
5 2 (6.90%) SDLC
5 2 (6.90%) Translating Business Requirements
5 2 (6.90%) User Acceptance Testing
5 2 (6.90%) Workshop Facilitation
Programming Languages
1 2 (6.90%) SQL
2 1 (3.45%) C#
2 1 (3.45%) JavaScript
2 1 (3.45%) Python
2 1 (3.45%) R
2 1 (3.45%) T-SQL
Qualifications
1 1 (3.45%) Azure Certification
1 1 (3.45%) Degree
1 1 (3.45%) Master's Degree
Quality Assurance & Compliance
1 2 (6.90%) QA
Systems Management
1 1 (3.45%) Kubernetes
Vendors
1 1 (3.45%) Adobe
1 1 (3.45%) Google