101 to 125 of 1,089 Customer Service Jobs in England

Service Desk Analyst Location: Birmingham | Full-Time | Deliver IT support at scale. Join a global leader. Compass Group PLC is a £22.9 billion global organisation and the world’s largest provider of food and support services. Operating across seven key sectors—including healthcare, education, defence, and major sports venues … millions of people every day across a wide variety of environments. As our technology function continues to grow, we’re now looking for a Service Desk Analyst to join our Digital & Technology team in Birmingham. In this fast-paced role, you’ll be the first line of IT support ...

systems. This role involves managing your own workload, diagnosing and resolving faults, and ensuring all work is completed to the highest industry standards. Excellent customer service is essential, as you will be providing expert guidance and maintaining a professional and approachable manner at all times. The role also … includes participation in a standby and call-out rota to ensure rapid response to urgent service requests. This is an exciting opportunity to work in a dynamic, fast-paced environment, contributing directly to system performance and customer satisfaction. Key Responsibilities Inspect, maintain, and install intruder alarms, fire alarms ...

systems. This role involves managing your own workload, diagnosing and resolving faults, and ensuring all work is completed to the highest industry standards. Excellent customer service is essential, as you will be providing expert guidance and maintaining a professional and approachable manner at all times. The role also … includes participation in a standby and call-out rota to ensure rapid response to urgent service requests. This is an exciting opportunity to work in a dynamic, fast-paced environment, contributing directly to system performance and customer satisfaction. Key Responsibilities Inspect, maintain, and install intruder alarms, fire alarms ...

Customer Support Representative Circa £28,000 per annum, plus hybrid working Bristol (Hybrid) My client is a rapidly growingbusiness who provide SaaS software solutions to organisations across the UK. An opportunity exists to join this Bristol-based business in a Customer Support Representative capacity. Key Responsibilities … first point of contact for customer support requests Interact with customers to provide and process information in response to their questions, problems, concerns and requests about products and services Follow standard processes, procedures and adhere to customer SLAs Identify and escalate priority issues to Management team Build ...

experienced Head of IT Service Delivery looking for a rewarding role where you can really make an impact? If so we have a brilliant opportunity available where you will play a pivotal leadership role within a forward-thinking IT function, where service quality, innovation, and collaboration are highly … valued. You'll have the scope to shape service delivery strategy, influence senior stakeholders and manage high performing teams that make a real difference to the organisation. The role will involve: Leading IT service and support delivery across the organisation, maintaining strong relationships with senior stakeholders and acting ...

Customer Support Executive Are you passionate about delivering exceptional customer service and want to make a real impact? We're looking for an experienced Customer Support Representative to join our team in Camberley.In this role, you'll be the first point of contact for customers, managing … logging through to resolution. You'll work closely with technical teams and ensure every interaction is handled with accuracy and professionalism.Key Responsibilities: Log all service and application-related calls in the Service Management System, verifying contract and warranty details. Forward logged calls to the appropriate technical or applications ...

client is a specialist software provider, looking for a Customer Support Executive to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment. Key Responsibilities Triage inbound support tickets … route to the correct technical teams Answer inbound customer calls and direct enquiries appropriately Provide clear, professional customer communication Log and document customer interactions accurately Support customers with general software-related queries Skills & Experience Essential: Customer service or support/helpdesk experience Excellent verbal ...

from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry” Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital … customer & employee experience. This is enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role Purpose We’re looking for an enthusiastic and visionary Product Director to lead the strategy, development ...

Complete Technical Solutions is a market leader in managed IT services for the retail and hospitality sectors. We pride ourselves on delivering exceptional customer service through installation, maintenance, repairs, and configuration of IT products for some of the UK's largest retailers. We're expanding our team … looking for a dedicated Field Service Engineer to help us continue providing outstanding service. About the Role As a Field Service Engineer, you'll work on customer sites across the UK, performing swap-outs and replacements of retail IT devices. This role involves significant driving ...

Hours Per week Permanent, Full time Role overview We are currently looking for an enthusiastic caring person to become our next Service Support Engineer. Come join the team help us by supporting our service centre and the needs of our patients out in community. Our Ipswich Approved Repair … Service supports our NHS Wheelchair service in the distribution and maintenance of chairs across the whole of Suffolk, we are a dedicated team and take pride in our achievements to the support the needs of others. We work in partnership with the NHS to supply the necessary equipment ...

Services Manager, you will oversee the day-to-day operations of the IT Professional Services team with a strong focus on delivering an Effortless Customer Experience through operational excellence, innovation, and outstanding service delivery. You will be instrumental in enhancing processes, supporting financial performance, and developing your team … while driving continuous improvement. This is an excellent opportunity for a proactive and customer focused individual with strong leadership abilities and a passion for technology. Responsibilities: 1. Team Leadership & People Management – Ensuring Customer Ease Inspire, lead, and develop a high performing Professional Services team, by modelling a culture ...

Customer Tech Support Advisor We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches … places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that ...

Customer Experience Specialist Up to £30,000 plus excellent benefits Milton Keynes, office based. Do you have experience working within the IT industry or a desire to work within it? Are you passionate about delivering exceptional customer service? IT industry experience isn't essential … taking data at face value Manage escalations for all customers and Internal Teams in relation to the services provided. Create and update Operation Service Manuals for our clients Ensure that quality standards are met in terms of ticketing and reporting by internal teams. Identify process/service improvement ...

Field Service Technician Greater Manchester (Field-Based)£35,000Full-time, Permanent About the Company A well-established UK manufacturer and distributor of security and hardware products is seeking a Field Service Technician to support its growing customer base. The business is known for innovation, product quality … strong technical support and is now expanding its field service team to enhance customer experience across the region. The Role We are looking for a proactive, customer-focused Field Service Technician to provide on-site technical support, installation guidance and product troubleshooting. You'll work closely ...

Technical Customer Support Executive Overview The Technical Customer Support Executive plays a key role in delivering high-quality technical assistance to customers and colleagues, while also supporting field service operations when required. The role ensures that post-sales support runs smoothly, documentation is accurately maintained, and service processes are efficient and well-coordinated. Technical Customer Support Executive Key Responsibilities Serve as the first point of contact for remote/online technical help, providing initial troubleshooting and guidance for all products, accessories, and associated software. Act as the central communication link between customers and internal teams ...

looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. … ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support ...

will modernise our technology, streamline our processes, and create a culture where every colleague can thrive. If youre passionate about shaping the future of customer service and want to make a lasting impact for millions of people, this is your chance to lead change at scale! Your Role … This is a rare opportunity to lead the reinvention of our Customer Contact Centre. Youll set the vision and deliver a future-ready strategy that brings together voice, digital, and self-service channels, all powered by customer insight and innovation! Youll design new ways of working, oversee ...

Service Desk Engineer London, UK | Hybrid - 3 days on site £(Apply online only) per day inside IR35 6 months Brief I've partnered with a large organisation within the Financial Services sector during the expansion of their IT Support Team who are looking for an experienced Service Desk … Engineer to join on a 6-month basis. If successful, your responsibilities will be split across Service Desk support, Hardware support, Tech-bar support, and Floor-walking. You'll be supporting users across the entire business, at all levels, including the core trading team to help minimise downtime ...

ABOUT US ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

Customer Relationship Manager Location: Weston-Super-Mare (Hybrid) Salary: Starting from £45,000 per annum (DOE) plus performance bonus Contract: Permanent, Full Time (37 hours per week) At Delt Shared Services, we don’t just deliver IT and business support services - we build long-term partnerships that help … customers do amazing things. We’re now looking for an experienced and forward-thinking Customer Relationship Manager (CRM) to join our Customer and Communications team. This is a pivotal role that bridges the gap between our customers’ ambitions and our delivery teams, ensuring their experience with Delt ...

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills … adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do.Working hours are Monday - Friday on a rotating weekly shift basis as follows:7am - 3pm (week 1)8am - 4pm (week 2)9am - 5pm (week 3) Responsibilities ...

Permanent Job Customer Support Advisor £25,173 Altrincham based - free parking available Shifts across 8am - 4pm, 8.30am - 4.30pm and 9am 5pm - flexibility across all Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering … exceptional customer service while solving technical challenges? Do you thrive in a supportive team environment where your problem-solving skills make a real impact? Join a forward-thinking technology based company known for its innovation and positive impact on the community and environment. With a relaxed and supportive ...

Support Technician Hours: 9am – 5.30pm, hybrid working available – min 3 days in the office Our client is looking for a Service Desk Technician to join their team in Barnsley You’ll provide 1st/2nd line support as part of an IT Service Desk, in addition to maintaining … systems, software and infrastructure functions to ensure a professional and efficient service is delivered. You’ll also provide support to both onsite staff and offsite users via remote access tools and 1st line support to client facing portals. If you’re looking for a role with lots of learning ...

minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers … troubleshooting as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting ...

Juice Recruitment are delighted to be supporting our fantastic client based in Quedgeley with their search for a Service Administrator on a full time permanent basis. This is an excellent opportunity if you have 6-12 months office experience and looking to venture into a new challenge … Handle client communications, ensuring a high standard of customer service. Accurately log client interactions and service requests using in-house IT systems. Coordinate and plan service visits, adhering to SLAs and optimising efficiency. Facilitate seamless communication between clients, technicians, and managers. Contribute to achieving team KPIs through ...