101 to 125 of 960 Customer Service Jobs in England

partners where seamless connectivity and collaboration is the key to enabling secure data driven success. About the role: We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate … resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate ...

proud to offer a dynamic, supportive and forward-thinking working environment where staff can thrive and make meaningful change. We are looking for a Service Desk Technician - Second Line to provide fisrt and second lin technical support to staff to resolve incidents and service requests. In this role … will ensure everyone has reliable IT services, deliver excellent customer support and be the key point of contact for your team. Job Title: Service Desk Technician - Second Line Full time About the role: Provide timely first and second line support to users via phone, email, and service ...

Customer Support Advisor Are you looking for a role that offers development and the opportunity to make a real impact? As a Customer Support Advisor, you will be the first point of contact for customers, providing exceptional support and guidance. This role is perfect if you want … grow your skills in a dynamic, supportive environment. Customer Support Advisor Responsibilities This position will involve, but will not be limited to: Handling a high volume of outbound warm calls daily to gather relevant information from customers, supporting their registrations and renewals to ensure compliance and smooth operations. Responding ...

Hybrid – 2 days a week in office A rapidly growing telecommunications company is seeking a dedicated Service Delivery Coordinator to join the Operations team. This is a fantastic opportunity to be the face of the company, ensuring a seamless experience for customers from sales handover to service activation. … Service Delivery Coordinator, you'll be at the heart of the customer journey, managing communications and coordinating the provisioning of new services. You'll work closely with customers, carriers, and internal teams to ensure timely and accurate service delivery. Key Responsibilities: Validating customer orders and gathering ...

client are a global company that require an IT Customer Support & Customer Service graduate level candidate to join their established team. The ideal candidate for this role will be a recent graduate with customer service experience and a good analytical approach to problem solving. … role will be responsible for being the first line support for the following tasks: Customer Issues Providing first response to any customers raising an issue with a booking or their integration. Working on getting a solution as quickly as possible either via solving the issue yourself or managing ...

team within the Digital Services department of The Christie. Our Tech Bar team is well established, friendly support team who deal with around 4500 service requests a month. The post holder will provide 2nd Line Technical Support, resolving complex IT incidents and requests remotely and on-site when required. … ability to technically diagnose IT related issues will play a large part of this role. This role requires a combination of technical ability, customer care skills, and business awareness. The post holder will be required to respond to service desk tickets, deal with walk-ins and log incidents ...

Audio Visual Service Engineer Salary: £40,000 - £45,000 + Company Van Sector: Corporate/Commercial Employment Type: Full-Time, Permanent About the Role We are seeking an experienced Audio Visual Service Engineer to join a growing London-based team, supporting a range of high-profile corporate clients. … This is a fantastic opportunity for a skilled AV professional who thrives in customer-facing environments and enjoys problem-solving, delivering high-quality support, and working with cutting-edge AV technologies. In this role, you will be responsible for servicing, maintaining, fault-finding, and repairing a variety ...

Business Development Manager - Food Service South West Full-Time Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships … want to hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across ...

innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Controls and Automation team by carrying … handling logistics and after-sales queries. You will also communicate with customers regarding order updates and non-technical enquiries, ensuring a high standard of customer service at all times. This is an office-based, Monday to Friday role working 37.5 hours per week, with flexible hours between ...

part of the Service team, you will: Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers Work with leading organisations across multiple industries, contributing to large-scale customer and platform transformations Support clients in defining a customer-first mindset and reshaping their business and operating models Transform customer journeys and service interactions using data, CCaaS platforms ...

Salary: £34,500 + Bonus Contract: Fixed Term 18 Months We are seeking a highly organised and customer-focused Service Coordinator to act as the vital link between customers, field service engineers, partners, and internal teams. This role plays a key part in ensuring service operations … efficiently, accurately, and in line with company standards. Key Responsibilities Customer Support Handle inbound customer calls via the dedicated MSC/Customer Service hotline Manage mailbox enquiries professionally and efficiently Accurately log faults within MS Dynamics CRM for Sysmex and partner supplier equipment Schedule: Emergency call ...

Type: Full-time, Permanent Working Pattern: Hybrid (minimum 3 days per week in the office) ______________ About the Role We are working with a Managed Service Provider (MSP) that is continuing to grow its Customer Success function and is now looking to appoint a Customer Success Team Member. … role focuses on relationship maturity, retention, and proactive account growth. You will act as the main point of contact for a portfolio of managed service clients, moving beyond reactive support to help customers get maximum value from their IT estate. Working closely with technical and strategic teams, you will ...

Service Desk Analyst Norfolk (on-site/hybrid, subject to service requirements) £12.21-15.83 Initial 2 months REED Technology are recruiting an IT Service Desk Analyst on behalf of a large, public-sector healthcare organisation that provides essential community health services. This is a customer-facing … heart of Digital Services, supporting thousands of users across clinical and corporate environments. You'll be the first point of contact for IT incidents, service requests and technical queries, helping to ensure vital systems remain available and staff are supported to deliver outstanding patient care. Key Responsibilities ...

Title: Field Service Engineer (EPOS) Location: Midlands Employment Type: Full-Time (40 hrs/week, 5 days over 7 incl. alternate weekends) Salary: Competitive + Company Vehicle + Benefits Looking to Build a Career in IT Field Service We're a leading provider of IT services to some … biggest retail and hospitality brands—and we're growing. We're on the lookout for a Field Service Engineer who's courteous, reliable, and customer-focused. You don't need EPOS experience—if you've worked in a field service role (even in a different industry), have ...

Manager and Senior Technician on a day-to-day basis, the Field Engineer will be responsible for a variety of tasks involved in the customer installation. Works will include traditional (civils/buried) and PIA PON underground and overhead. Customer Engineering involves 2 specific sets of duties … resolution of minor faults to ensure a smooth final installation. Final installation works, running fibre from final distribution point (UG or OH) to end customer premises and all internal install works. Engineers will provide a first-class customer service, ensuring management of any customer complaints, working ...

Customer Success Executive is sought to join an innovative global test and measurement organisation in Hatfield, Hertfordshire, contributing to the delivery of exceptional customer experience and support across digital and traditional fire safety solutions. The Customer Success Executive, Hatfield, Hertfordshire, will be expected to develop your understanding … field, learning from peers and senior colleagues in technical areas, customer success processes and industry best practices. This may include product knowledge, digital learning platforms, CRM systems, and customer support processes used across service, warranty and technical support functions. Responsibilities include: Work with Sales, Marketing, Product ...

division. Were looking for an experienced D365 Developer with requirements capturing and coding skills to support the bespoke development and implementation of a major Customer Service, Field Service & Marketing solution associated with legal case management. Required skills: Proven hands-on experience as a Dynamics 365 Developer with … management skills. Strong problem-solving abilities and attention to detail when debugging and resolving technical issues. Experience with Universal Resource Scheduling in Microsoft Dynamics Customer Service highly beneficial. Exposure to IntroHive contact-mapping solutions highly beneficial. Experience with Peppermints Client Engagement CRM solution for Dynamics highly beneficial. Role ...

organisation. This is an excellent opportunity to gain hands-on experience while working towards a recognised apprenticeship qualification. Responsibilities: Providing initial triage of service requests and identifying the appropriate IT resources Logging, monitoring and tracking incidents through the call management system Providing first-line resolution for hardware, software … application issues Escalating incidents and service requests in line with service level agreements Keeping users informed of progress and ensuring excellent customer service Supporting desktop hardware, operating systems and business applications Assisting with desktop asset management Contributing to service improvement by analysing call trends ...

their friendly inbound team. This is an excellent opportunity for someone who enjoys helping customers, problem-solving, and building a long-term career in customer service. Key Responsibilities: Deliver excellent customer service within an inbound call environment Handle customer complaints efficiently and professionally Answer customer … Assist customers with invoices and take payments over the phone Make outbound calls when required to update customers on their needs Maintain and update customer records accurately What We Offer: Weekly pay plus commission Excellent career progression opportunities Employee discounts on company products In-house pension scheme No weekend ...

Service Desk Engineer Lead Role Overview: Our client is seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of their Service Desk providing 24/7/365 support for end users. The successful candidate will … responsible for managing a team of service desk technicians, providing technical support, and ensuring the efficient and effective resolution of IT issues for end-users. This role requires a strong understanding of IT support processes, excellent leadership skills, and the ability to handle complex technical problems in a fast ...

Service Desk Engineer Lead Role Overview: Our client is seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of their Service Desk providing 24/7/365 support for end users. The successful candidate will … responsible for managing a team of service desk technicians, providing technical support, and ensuring the efficient and effective resolution of IT issues for end-users. This role requires a strong understanding of IT support processes, excellent leadership skills, and the ability to handle complex technical problems in a fast ...

Service Delivery Manager - Bracknell (Hybrid) - MSP - £43k-£47k Do you thrive in leadership roles and want to join a growing MSP that truly invests in its people? Due to continued expansion, a dynamic Managed Services Provider based in Bracknell is looking for an IT Service Delivery Manager … lead their 7-person service desk team . Supporting over 60 clients , this MSP prides itself on a collaborative culture, excellent customer service, and strong technical delivery. You'll step into a key leadership role where your experience in service management, people development, and operational excellence ...

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills … adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities ...

Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS). The postholder will provide an exceptional 1st line support service, in line with FT's strategic objectives and quest for continual improvement in delivering a 'best in class' IT service to its customers. … postholder will conform to a strong ITIL best practice framework, and work to ensure Service Level Agreements and Operational Level Agreements are consistently met and preferably surpassed to deliver high-quality solutions and support to the customers. This post requires continual upgrading of skills to reflect rapid changes ...

support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you! About the company We are a dynamic and innovative Managed Services Provider, and we are committed … Support Engineer, you will play a pivitol role for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local ...