London, England, United Kingdom Hybrid / WFH Options
Global Relay
good fit for any of our openings. Your Role: This is a great opportunity to join a team that delivers world-class training and customer service. We are a fast-growing, award-winning technology firm, recently named British Columbia's Company of the Year and Best Managed Company. As … a Product Training and Customer Support Specialist, you are the connection point between our products and our blue-chip clients. You will be responsible for building quality relationships with our global clientele, demonstrating the true value of our services and forming lasting customer relationships. This role requires strong … solving skills with an ability to work in a dynamic team environment, we'd love to hear from you! Your Job: Provide world class customerservice, support and resolutions to our external clients Assist external clients in leveraging product features to meet their unique requirements in relation to more »
Southampton, Hampshire, South East, United Kingdom
Rubix
with plenty of room to make it your own. You will effectively build and develop relationships with our customers, delivering an exceptional standard of service and identifying sales opportunities to maximise revenue growth. Who we are We started with an ambition to disrupt the traditional model of European industrial … pivotal part of the branch team and its success so get ready to be in demand. As long as youre a team player with customerservice experience then this could be the role for you! Ideally you will have some background in manufacturing, MRO, PPE or a trade … you from applying! What could be more rewarding than knowing you are helping to improve UK manufacturing? Role Requirements Generating and following up on customer quotations Processing customer orders accurately and efficiently Keeping track of back orders ensuring the order book is delivered on time and in full. more »
Field Service Engineer, Medical Diagnostic Systems Basic Salary Up To £50,000 10% Bonus Company Car Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week you will receive two alternative days off work) ** The Role – Field Service Engineer … Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Supporting … flow cytometry, cell separation and diagnostics products located at customer sites Your Background – Field Service Engineer, Medical Diagnostic Systems To apply you should be able to demonstrate the following: A strong background working in a field service or technical support role, gained within an electronics or electro more »
position(8h/week) in our Salomon Store at the Cheshire Oaks Outlet . Your Role You will master all Salomon products and understand customer needs to provide a personalized service. You will accompany and advise customers in order to provide them with a high-level shopping experience, propose … complementary products (additional sales). You will be proficient in Sales Techniques andthe Digital Tools available in store in order to provideoutstanding customer service. You willmaster standard operating procedures, health and safety guidelines, visual merchandisingand community marketing principles. You will be a brand ambassador and leverage the brand service … presence on the sales floor. Main Activities To perform this job successfully, you must be able to perform each essential duty and responsibility satisfactorily: CustomerService: Utilize exceptional customerservice skills, sales techniques and product knowledge to connect customers with the right product and drives sales. more »
14 Fitzwilliam Street, Sheffield, United Kingdom, England
ASK4
thirteen countries. Thanks to new investment we are recruiting to help support the company’s growth as well as maintain the high level of service that ASK4 is renowned for. The Client Service department is an essential part of ASK4s growth. The team are responsible for ensuring our … clients have the service they both expect and need. Dealing with a variety of different issues and working across multiple teams to find a fix and successfully resolve any issue, driving client confidence and retention. What you’ll be doing: The Client Service Apprentice role will be varied … the day to day of the role will include: Collecting data and making reports for clients Service Improvement Plans Client Escalation Management Preparing materials for presentations Training Your full role and responsibilities will be set out by your employer. ASK4 will provide you with all of the on-the more »
Sunderland, Tyne and Wear, North East, United Kingdom
Sellick Partnership
repairs, follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the … continuation of the customer journey Communicate directly with customers to resolve issues, working with construction and sales team where necessary Requirements of Administrator: Customerservice experience within a social housing/construction setting Ideally having worked within repairs or planned maintenance team If you are interested in … the above, and would like to discuss further, please contact Nyari Breslin at Sellick partnership Derby or click 'apply now'. CustomerService/Customer insight/asset administrator/asset administration/housing administrator/housing administration/customer contact coordiantor/Raising jobs/ more »
Thirsk, North Yorkshire, Yorkshire, United Kingdom
Highfield Search Ltd
training in sales of steel products to business customers. As such, the role would suit someone either with relevant industryexperience or general sales or customerservice experience. You will be the first point of contact for customer sales enquiries and tasked with providing a high level of … customerservice and technical advice, to ensure that customer needs are met. Requirements of the role: Eager to secure a telephone customerservice role and have a friendly disposition along with strong communication skills A competitive nature with aspiration and tenacity to sell Strong Maths … check on the progress of existing orders and keeping customers informed Recording sales and order information and providing feedback to colleagues Gathering market and customer information Reviewing own sales performance against targets as you gain experience Attending company training as required If you are interested in the role of more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Brellis Recruitment
Graduate Customer Support Coordinator Location: Coventry Salary: Competitive Working Hours: Monday to Friday (8:30 AM to 5:00 PM or 9:30 AM to 5:30 PM) with flexible hybrid working up to once a week and early finish every other Friday. Exciting Opportunity for Recent Graduates! We … are looking for an enthusiastic Gradute Customer Support Coordinator to join a renowned organisation within the order management sector. This role is an excellent opportunity for graduates with experience in a customerservice office environment, aiming to advance their careers in a dynamic workplace. Key Responsibilities: - Act … as the primary point of contact for customers, managing orders from placement to delivery to ensure a premier customer experience. - Oversee order book reviews and manage late backlogs. - Maintain proactive communication with customers and internal teams using various platforms like OEC ticketing. - Address customer enquiries and resolve delivery more »
Drybrook, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Assurant
CustomerService Advisor, Mitcheldean Remote work options are available - A fter successfully passing the probation period £22,483.50 Per Annum + Benefits Mon - Friday 9-5 pm Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm … to inspire new ideas? Have you ever thought about using these skills for customerservice? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle … and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune more »
Hereford, Herefordshire, West Midlands, United Kingdom
LWC Drinks
reporting technical faults on behalf of customers, upselling on certain products and introducing new lines. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries. Main Duties - To ensure high standards of customerservice, taking … and inputting orders efficiently and accurately. - To have a clear and personable telephone manner. - Take ownership of solving customer issues through proactive customer service. - To promote the sale of LWC Drinks' own brand products. - To retain strong relationships with account managers, helping them in acquiring new business and … the office; confirmation, sorting the post, filing, processing orders etc. - Plan calls and target GAPs in supply using relevant systems. Knowledge and Experience: - Excellent CustomerService Skills. - Use of Microsoft Excel for spreadsheets and records. - Ability to use the Trinity system. - Good teamwork skills. - Good communication and relationship more »
core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice/Claim closure. Ensure that the customerservice Team, Supervisors, Parts Team and Technicians are working in line with the standard OTI process. Ensuring that service and repair work … is completed to time and quality standards and all invoice/claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is … part of the role along with and dealing with employee issues on a day to day basis. In Particular: Provide focused management to the service department team, to ensure an excellent customer experience. Ensure processes are adhered to at all times. Carry out regular process reviews with your more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Roundhouse Recruitment Limited
Domestic Appliance Service Engineer Salary : £28,000 - £38,000 + Optional Overtime at Double Pay + Quarterly Bonus + Standard Workdays + Work/Life Balance + Company Van for Personal Use + Mobile Phone + Tablet + Comprehensive Training + Certifications Reading Are you a skilled White Goods … the benefits of optional overtime to boost your earnings and a company van for both work and personal use. Join a prestigious UK appliance service provider, where you will independently manage a variety of repair and maintenance projects within your local area. This role offers the autonomy to set … cookers. Receive extensive training to expand your technical skills across different product types. Operate independently across a designated regional patch, ensuring high standards of service and customer satisfaction. Who We Are Looking For : Candidates with a solid background in white goods or domestic appliance repair. Individuals who are more »
About the Role We have an amazing opportunity for an experienced customer focused, front of house brand ambassador to join our STARS team. Working for our high-profile client in London. STARS at Securitas combine first class customerservice alongside vigilance and security to look after our … client sites, their staff, visitors and customers. We combine excellent customerservice across a wide range of roles including Front of House, Concierge, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Shift Pattern - Monday … discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. We combine best more »
Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000 About the Company Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Its products are used worldwide across a range of sectors including transport, construction … mining, materials handling and environmental services providers. Service & Aftersales Manager - The Rewards Competitive salary Monday Friday 08.30 16.45 33 Days holiday (including Bank Holidays) Pension Scheme Death in service Free parking Service & Aftersales Manager - Requirements Engineering qualification would be an advantage Knowledge of trucks, skips, cranes & hydraulics … advantage Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customerservice and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customermore »
dealers to build strong relationships with key stakeholders at the Financial Director and Managing Director levels. In this role, you'll deliver top-notch customerservice and partner with clients to meet their FX needs. Key Responsibilities: Relationship Building: Develop and maintain relationships with key stakeholders to present … direction of the FX proposition. Market Engagement: Use your extensive knowledge of FX markets and external providers to drive wallet share and FX turnover. CustomerService: Provide exceptional customerservice and act as a partner to clients, addressing their FX needs. Pricing Negotiation: Negotiate FX pricing … to post-sales support. Requirements: Background or knowledge in Foreign Exchange sales (corporate or private brokerage). Portfolio Management: Proven experience in managing a customer portfolio with positive results. Sales Environment: Ability to thrive in a busy sales environment and meet tight deadlines. Technical Skills : Proficiency in internal MI more »
This is a 9 months contract covering maternity Copello have partnered with our client in Defence Services, in the recruitment of a Service Desk Operator to support Incident Logging and Resolution elements of the Service Desk function and processes. The successful candidate will take on the responsibility of … providing first class customerservice to all the businesses managed contracts. This is a customer-focused role requiring the ability to identify and separate strategic, critical and important information and complex problems, therefore strong analytical skills and excellent attention to detail are imperative. In addition, you will … have: A high level of customerservice and the ability to manage expectations Strong IT knowledge of Microsoft Office & Fault Management software Ability to ask challenging questions to gain information Confidence to participate in group discussions Ability to confidently make sound decisions and communicate at all levels of more »
and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers? We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this … role, you will be responsible for installation, qualification, preventative maintenance and repair of Bioanalytics systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in the … near Oxford, Reading, Slough or Swindon area. Grow with us Your Responsibilities On a daily basis you will be responsible for providing services and customer support during field visits You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for Bioanalytics systems Troubleshoot instrumentation and more »
and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers? We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this … role, you will be responsible for installation, qualification, preventative maintenance and repair of Bioanalytics systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in the … near Oxford, Reading, Slough or Swindon area. Grow with us Your Responsibilities On a daily basis you will be responsible for providing services and customer support during field visits You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for Bioanalytics systems Troubleshoot instrumentation and more »
Crewe, Cheshire, North West, United Kingdom Hybrid / WFH Options
Assurant
CustomerService Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought … about using these skills for customerservice? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue … manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we more »
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Confidential
various systems, primarily Power BI. Additionally, you'll support the MI Manager in building and overseeing the reporting and data infrastructure for the Next CustomerService Online Operations across our contact centers. What you'll be doing: Take ownership of report implementation from understanding and clarifying requirements through … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. CustomerService Contribute to the delivery of great customerservice to ensure the Next brand remains strong and customer recruitment and more »
Job Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. … To ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase more »
Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To assist and support customers with technical questions and problems while providing outstanding customerservice … from customers within a dedicated time frame - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The candidate: - Fluent in German (written & spoken) essential more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
Exciting Career Opportunity: CustomerService Supervisor position in Newcastle upon Tyne!" Are you a CustomerService Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with more »
AV Electronics Field Service Engineer Basic Salary £36,000 to £38,000 On Target Earnings £43,000 Company Car £5,000 Bonus Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - AV Electronics Field Service Engineer Following expansion, they seek to recruit … a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with … a whole host of external customer contacts, including clinicians from within the NHS and a range of private independent healthcare organisations and laboratories Your Background - AV Electronics Field Service Engineer To be considered for this exciting role you must be able to demonstrate: Strong background working in a more »
Dewsbury, West Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION (FS) German Speaking CustomerService Advisor Location: Dewsbury Salary: up to £26,000 per annum Ref: 4199CG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG The company: A prestigious multi-award-winning manufacturing company … prides themselves in using sustainable technology in producing their products. Main duties: To be the main point of contact for customers and deliver excellent customer service. The role: - To be the first point of contact and go-to person for both customers and internal departments - To assist customers via … phone and email - To keep track of orders regularly ensuring customer requirements are met - To maintain an accurate and up-to-date external communication by constantly liaising with internal departments - To assist various teams whenever relevant ensuring an overall customer satisfaction - To build product knowledge and maximise efficiency more »