Sales Advisor | Hemel Hempstead Do you enjoy working in a fast-paced environment? Are you highly motivated and hard working? Do you have a customerservice background? The Internal Sales Advisor role is a real opportunity for someone with a positive ‘can do’ attitude to imbed within the … existing team, working together to successfully deliver first line customer sales support, including preparing and following up quotes, processing customer orders and creating returns. At CAME, specialists in cutting-edge home and building security products, you’ll enjoy a role working alongside our existing Internal Sales team, specialising … and verbal, with a keen attention to detail and an enthusiasm to learn. As a business to business company, developing good relationships with our customer base and exceptional service is vital for our continued success. Do You Offer? Demonstrable customerservice skills, particularly when assisting customers More ❯
our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Service Delivery Manager Chester £40,415- £42,542 per year 40 hours per week - Monday to Friday - 8:00am - 4:30pm We … are looking for a Service Delivery Manager to join our Planned and Minor Works team based in Chester. As Service Delivery Manager you will cover different sites across the North Region, your daily activities will include coordinating a team of 10 Multi Trade Operatives to ensure productivity within … in Joinery is crucial.You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Overseeing repairs and refurbishment projects, ensuring they are carried out to a high standard Inspecting works completed to ensure these More ❯
General Manager to join the TruTac family! Reporting directly into the Managing Director, you will support the business to create a culture which is service focused, positive and driven to succeed, open to change and creative in its approach. This is a hands-on management position, so we are … to the next level, with continuous improvement thereafter. What will you be doing? Responsible for the day-to-day office and general operation including customerservice, training, general customer experience, production, reception and working with sales and marketing. Ensure standards and guarantee a consistently high-quality customer … all company policies and lead by example. Continuously follow trends in the market place related to company's products and/or services. Communicate customerservice issues or queries both from the Support desk, training teams and Development and feedback to customers, channel partners and all stakeholders. What More ❯
Job Title: Mobile Service Technician Location: Sussex Pay Range/details: £28,000 to £37,000 Contract Type: Permanent We are partnering with a leading company in the equipment services industry to offer an exciting opportunity for a skilled Mobile Service Technician to join their team. This Mobile … Service Technician role will be part of the technical support team, providing exceptional repair and service solutions to customers. As a Mobile Service Technician, you will be responsible for delivering high-quality technical support, troubleshooting, and repair services at customer locations across the UK, ensuring maximum … customer satisfaction with premium equipment and services. Key Responsibilities - Mobile Service Technician Carry out servicing and repairs on Toro and other manufacturers' equipment as required by customers Diagnose repair faults effectively (mechanical, electrical, or hydraulic) Represent the company and product brands professionally when dealing with customers Maintain high More ❯
St. Neots, Cambridgeshire, East Anglia, United Kingdom
Omega Resource Group
Job Title: Mobile Service Technician Location: Burwell Pay Range/details: £28,000 to £37,000 Contract Type: Permanent We are partnering with a leading company in the equipment services industry to offer an exciting opportunity for a skilled Mobile Service Technician to join their team. This Mobile … Service Technician role will be part of the technical support team, providing exceptional repair and service solutions to customers. As a Mobile Service Technician, you will be responsible for delivering high-quality technical support, troubleshooting, and repair services at customer locations across the UK, ensuring maximum … customer satisfaction with premium equipment and services. Key Responsibilities – Mobile Service Technician Carry out servicing and repairs on Toro and other manufacturers' equipment as required by customers Diagnose repair faults effectively (mechanical, electrical, or hydraulic) Represent the company and product brands professionally when dealing with customers Maintain high More ❯
its clients. This collective strategy between Sales and Marketing teams turn interest into potential customers. ELEVATE's CONCEIRGE team are knowledgeable professionals that are customer-centric and sales-driven. We value teamwork, creativity, innovation, and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live … Lead Development Representative is responsible for answering inbound leads from various sources, working to foster the relationship, and determine the specific needs of each customer on behalf of the world's largest and most prestigious companies. This individual will provide a crucial link to connect with prospects, build rapport … gather information, and identify opportunities that meet the minimum qualification criteria for our customer sales teams. You will work closely with multiple project managers to execute personalized telephone and email outreach, on a range of commercial real estate solutions and products. This role requires a passion to continually demonstrate More ❯
operations. Your responsibilities will include professionally handling calls, addressing queries and concerns, and efficiently managing disputed transactions. You will also contribute to maintaining high service standards, fostering strong relationships with colleagues and clients, and driving continuous improvement within the team. Key Responsibilities: Provide exceptional customerservice by … and requests regarding accounts, products, and services in a timely and professional manner. Collaborate with teams across the bank to align, promote, and integrate customer care initiatives. Manage and maintain accurate customer records and documentation. Participate in training and development initiatives to enhance customerservice skills … and knowledge. Identify industry trends and developments to implement best practices in customer care. Handle escalation requests to the relevant team or senior management promptly. Execute customerservice activities through various communication channels, including chat, email, and phone. Requirements: Confidence in managing challenging conversations effectively. A solid More ❯
We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role … As a CustomerService Team Leader, you will oversee a team of customerservice agents, ensuring the achievement of team and individual KPIs, including managing ticket queues, call rates, and other performance targets. You will be responsible for motivating the team to meet these goals while … maintaining a high standard of customer interaction quality. You will proactively monitor and manage team performance, addressing any issues or concerns and reporting potential KPI misses to the Head of Customer Service. Your role will involve conducting regular one-on-ones with team members, focusing on career development More ❯
A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customerservice, hardware provisioning, fault diagnostics and ongoing product support. Duties & Responsibilities * To provide an excellent customerservice experience whilst managing customer expectations * To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Hosted Telephony. * To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing … Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customerservice and communication skills * Affective time management skills, with a logical approach to problem solving. * Ability to work under pressure and within time More ❯
A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customerservice, hardware provisioning, fault diagnostics and ongoing product support. Duties & Responsibilities * To provide an excellent customerservice experience whilst managing customer expectations * To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Hosted Telephony. * To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing … Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customerservice and communication skills * Affective time management skills, with a logical approach to problem solving. * Ability to work under pressure and within time More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Service Desk Manager - £40,000 - £45,000 + Bonus – Networking/Cloud - Hybrid/Bracknell Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are you an … operational and performance-driven individual who can ensure first-class customerservice? Working for a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to 7 Line Engineers. The … Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customerservice and technical support to our clients. Knowledge & Experien ce Team Leadership experience More ❯
CustomerService Executive (Sales) £25,000 - £30,000 + Progression + Training + Company Benefits Ringwood - Commutable from Southampton or Bournemouth Are you an Aspiring Salesperson with experience in a customer facing role, looking to join a family feel company which will offer you full training, progression … through phone calls, emails and social media. You will conduct market research and build relationships with prospective clients. This role would someone who has customerservice experience looking for progression, training, onsite free parking, and the opportunity of a month's paid sabbatical after 6 years. While also … product * Salary Progression as well as career development * Monday to 8.30 am to 5 pm/Friday 8.30 am to 4 pm THE PERSON: * Customer facing skills * Happy on the phone * Full UK driving license Reference Number: 17985 Keywords: Technical, Sales, Phone, emails, Fordingbridge, Career progression, Electronics, Electrical We More ❯
s UK entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider. About the Role: Financial Advisers trust us with their clients, so ensuring we provide an incredible level of customerservice is … key. As a CustomerService Executive, you will take ownership and process requests received from our Advisers in a timely manner, providing the support they need. This may include making outbound calls and working with other teams to manage any queries through to resolution. And don’t worry … opportunity to gain significant experience and make a meaningful impact within a dynamic team. Skills, Qualifications and Experience: Essential: Have experience of providing great customer service. If you have experience of working in finance or a contact centre before, even better (although not essential) Understanding of the Consumer Duty More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Impact Recruitment Services
Customer Experience Coordinator (German speaking) Northampton Permanent Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customerservice? Are you a fluent German speaker? If this sounds like you, I have the … for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customerservice and internal sales skills, due to expansion within the … business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
TrueSpeed
If you enjoy solving problems and being part of a supportive team, this could be the perfect short-term opportunity for you! Customer Care Representative Bath, Somerset, Hybrid working Full time position (40 hours per week) 3 month fixed term contract Up to £26,500 DOE plus commission Please … of the digital dark ages with ultrafast, full fibre broadband. We're proud to offer more than just lightning-fast connectivity, we provide exceptional customer care and a personal touch. The Role We're looking for a Customer Care Representative to join our dynamic team on a … contact for our customers turn to when they need support – helping them with everything from broadband installations to resolving issues. Key Responsibilities: Respond to customer queries across email, social, chat and phone channels Take ownership of queries from start to resolution – including complaints Book installations and clearly explain the More ❯
Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to … and safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customerservice support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment … setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customerservice support and operational interventions requested by clients. Handle More ❯
East London. The ideal candidate will act as a single point of contact for UK and European customers across multiple channels, to deliver engaging customer support to a wide spectrum of audiences including customers, internal colleagues and dealers. Dealing with general enquiries you will provide product knowledge, expertise and … support in resolving all product technical issues. You will share best practice examples to support upskilling the customer in using the software product to gain operational efficiencies and/or cost benefit. You will also take the opportunity to identify customers that are a churn risk to change the … customers into product advocates through your customerservice delivery and outcomes. This role requires excellent communication skills, strong customerservice skills, a keen analytical mindset, and the ability to lead initiatives that enhance client satisfaction and retention. Duties Develop and maintain relationships with key clients to More ❯
recruiting for a dedicated and experienced Technical Sales Support Administartor to join their team based in Leeds. Your role will focus on delivering exceptional customerservice, offering technical support and knowledge to a wide customer base. Salary: £28,000 About the role: Providing excellent customerservice via phone and email, always ensuring customer satisfaction. Offering troubleshooting and technical assistance over the phone to resolve queries on site. Generating detailed quotes and technical drawings with a high level of accuracy Managing orders with overseas suppliers and coordinating with customers to ensure timely delivery. Converting quotes … and experience Confident, friendly with excellent communication skills Ability to learn new products quickly and be technically minded. If you have a passion for customerservice and technical support, we'd love to hear from you! Huntress Search Ltd acts as a Recruitment Agency in relation to all More ❯
assistance to our clients. Ensures that all support enquiries are responded to effectively and in a timely manner. Reviews the information provided by the customer and ensures that all essential information has been collected and access to customers systems is available, liaising with the customer where required. Reviews … updates to customers in a clear and timely manner. Escalates issues and blockages to line manager promptly. Maintains clear, comprehensive, and timely internal and customer-facing case notes. Assists the department in building and consolidating knowledge within the team by writing, reviewing, and updating knowledge base articles. Works within … and skills of the role. Consolidates, records, and shares learnings for the greater benefit of the team. Remains committed to ongoing learning to develop customerservice skills and develop functional and technical knowledge. Skills Experience of the following: Functional School management systems (desirable) Accounting and payroll systems (desirable More ❯
Unisurge International Ltd, Farboud Innovation Park, Formula Drive, Newmarket, England
UNISURGE INTERNATIONAL LIMITED
There is an opportunity for an apprentice to join the team. Role Broad Function: To provide a professional, efficient and welcoming experience, ensuring exceptional customer focused standards are delivered at all times To provide efficient and accurate administration support and respond to product or service enquiries Key responsibilities … Inputting and processing orders Liaise with Contracts, Production and Warehouse departments to ensure all orders that are manufactured and delivered meet customers’ requirements. Advising Customer Services Supervisor, Territory Manager of any issues Ensure back-order reports are run daily and dealt with Liaise with customer regarding all price … degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above Principal Relationships: Accountable to – Customer Services Supervisor Responsible for – Ensuring a comprehensive CustomerService experience Internal - Works closely with peer group in own department and across all More ❯
bristol, south west england, United Kingdom Hybrid / WFH Options
Hawksworth
Hawksworth are now recruiting for a Solution Architect who has good experience in the Customerservice line for a large organisation. This opportunity will join an architecture team that collaborate closely with Customer Focused Engineering product teams. You will define and deliver technology roadmaps and solution architectures … a Solution Architect and in medium to large organisations Background in Agile , product-centric technology development and digital focused solution architecture with experience of customer centric functions. End-to-end solution architecture for customer products covering design, modelling, coding frameworks, integrations and operational ownership. Expertise in designing solutions … using Salesforce (preferably Financial Services Cloud). Expertise in enabling CRM within complex application ecosystems. Customer Journey experience If you have the Solution Architecture experience, werequire specialising in CustomerService line, then please apply now! You can also reach out to me at richard@hawksworthuk.com. Thank you. More ❯
Stratford, East London. The ideal candidate will act as a single point of contact for UK and European customers across multiple channels, delivering engaging customer support to a wide spectrum of audiences including customers, internal colleagues, or dealers. You will handle general inquiries, providing product knowledge, expertise, and support … and/or cost benefits. Additionally, you will identify customers at risk of churn and work to convert them into product advocates through excellent customerservice and outcomes. Who we want? Excellent communicator with strong customerservice skills, a keen analytical mindset, and the ability to … you need to bring to the role Verbal and written fluency in English and German at C1/C2 level. Practiced contact centre or customerservice experience preferred; transferable experience considered. Proven experience in software sales or account management roles. Proficiency in Salesforce or similar CRM software is More ❯
Hawksworth are now recruiting for a Solution Architect who has good experience in the Customerservice line for a large organisation. This opportunity will join an architecture team that collaborate closely with Customer Focused Engineering product teams. You will define and deliver technology roadmaps and solution architectures … a Solution Architect and in medium to large organisations Background in Agile , product-centric technology development and digital focused solution architecture with experience of customer centric functions. End-to-end solution architecture for customer products covering design, modelling, coding frameworks, integrations and operational ownership. Expertise in designing solutions … using Salesforce (preferably Financial Services Cloud). Expertise in enabling CRM within complex application ecosystems. Customer Journey experience If you have the Solution Architecture experience, werequire specialising in CustomerService line, then please apply now! You can also reach out to me at richard@hawksworthuk.com. Thank you. More ❯
Hawksworth are now recruiting for a Solution Architect who has good experience in the Customerservice line for a large organisation. This opportunity will join an architecture team that collaborate closely with Customer Focused Engineering product teams. You will define and deliver technology roadmaps and solution architectures … a Solution Architect and in medium to large organisations Background in Agile , product-centric technology development and digital focused solution architecture with experience of customer centric functions. End-to-end solution architecture for customer products covering design, modelling, coding frameworks, integrations and operational ownership. Expertise in designing solutions … using Salesforce (preferably Financial Services Cloud). Expertise in enabling CRM within complex application ecosystems. Customer Journey experience If you have the Solution Architecture experience, werequire specialising in CustomerService line, then please apply now! You can also reach out to me at richard@hawksworthuk.com. Thank you. More ❯
Planner to join our team. This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customerservice and production departments. The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-pacedproduction … environment. Key Responsibilities: Production Planning: Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency. Stock Control: Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages. Collaborate with procurement to ensure timely ordering of materials. Systems & Data Management: Utilise ERP … systems to manage workflows, update schedules, and generate reports. Maintain accurate production and inventory records. Cross-Functional Coordination: Serve as the key link between customerservice and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time. Communication & Collaboration: Work closely with production More ❯