151 to 175 of 1,271 Customer Service Jobs in England

Service Desk Administrator/Advisor Melksham Full-time, Permanent £24,600 per annum Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role for you. … email. Main Duties Log support tickets Ordering parts Arrange site visits for engineers to attend Assign engineers to tickets Arrange delivery of parts to customer sites Follow up on support Tickets to ensure they are completed and closed Skills and Experience Ability to work in a fast-paced environment ...

Senior 3rd Line Service Desk Engineer - Reigate Location: Reigate (Hybrid - 3 days on-site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior Service Desk Engineer to join our growing … Managed Service Provider team based in the Reigate area. This is a hybrid role, with three days per week required on-site, supporting a diverse range of clients and helping to drive high-quality service delivery across the business. You'll act as an escalation point ...

basic DOE Job Type: Full-Time, Permanent A leading fire and security company, renowned across Plymouth for its commitment to quality and customer service, is looking for an experienced Fire & Security Engineer to join their growing team. With a strong reputation for excellence, innovation, and investing in their … Life insurance and enhanced sick pay Ongoing training, development, and clear progression paths Work with a skilled, professional, and supportive team Your Role Install, service, and maintain fire and security systems Diagnose faults and carry out repairs or component replacements Ensure all systems meet current standards and compliance requirements ...

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive Salary, Benefits, Pension About Ricoh: Ricoh is a global … sustainable and profitable. Find out more about Ricoh Today What you will be doing Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer ...

Companies accreditation for three years running. We place employee engagement at the heart of our culture, ensuring our team feels valued and supported. With customer engagement also at our core, we strive to provide exceptional service and lasting relationships. As we continue to grow, 2026 promises … will be the same, but some of the main duties as the primary contact for our key customers will be: Responding to existing customer queries, and managing their accounts effectively Managing our existing portfolio and developing key accounts as well as the ability to attract new business opportunities ...

Senior Service Desk Analyst - £33,000/£35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. … Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote ...

Gold and BAFE accreditations, the business operates at the forefront of the industry and is known for its commitment to safety, innovation, and service excellence. This position will sit within the thriving service department, covering London and the surrounding areas, reporting to the Service Manager. Key responsibilities … maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control systems, and fire extinguishers Attending client sites for reactive callouts and planned maintenance Providing excellent customer service and communication on-site Escalating technical issues to management as appropriate Completing all service reports and administration accurately and promptly Ensuring ...

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams to help … customers achieve their objectives. We take responsibility for all commercial aspects of our service engagements, ensuring contractual ownership, fulfilment of commitments, and driving service evolution and expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line ...

implementation Visit sites without on-site technical support as part of a scheduled rota Support the rollout of new technologies and contribute to continuous service improvement Ensure a high standard of customer service and professionalism at all times Essential Skills & Experience Proven experience in IT technical support … with a strong customer service focus Excellent communication skills, able to engage with users at all levels Strong technical knowledge across the following areas: Cybersecurity principles and best practice Microsoft 365 (including Teams and SharePoint administration) Windows 11 desktop and laptop support Printer installation and troubleshooting (e.g. managed ...

North East and North West of England. This role is pivotal in promoting Hydrasun s full portfolio of integrated products and services, developing key customer relationships, and identifying new business opportunities. The key focus of this role is to drive measurable success through revenue and profit growth from target … customers, a high-quality and high-conversion opportunity pipeline, strong customer engagement and satisfaction, and effective cross-functional collaboration. Key Responsibilities: Develop and manage strategic customer relationships. Deliver annual sales and growth plans for target customers and projects. Promote Hydrasun s integrated solutions across Hydrogen and Hydraulic sectors. ...

primary functions is to help customers solve IT incidents remotely. You will need to have the ability to show empathy whilst reassuring the customer the problem will be solved within the agree contractual SLAs Commissioning of IT and associated equipment - you will be involved in the installation … from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face-to-face customer situation You will need excellent customer service abilities and have excellent spoken communication skills Training ...

will be responsible for servicing and maintaining Access Control and CCTV systems across the UK, US and EMEA/CEEMA region. Based at the customer's Camberley office, the successful candidate will support a Tier 1 global customer and collaborate with the Key Account Manager to ensure high … standards of customer service Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years.Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses ...

/database to update/record accurate details about clients and prospects. Working closely with other departments to ensure success in delivering a quality service to our clients. Skills & experience Previous sales experience, whether this is in a telephone based role or within a customer service/… retail background. Excellent customer service skills. Experience within the sales process is beneficial. Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of GCSE Level - Maths & English essential. Benefits & culture Part of the Zellis Group,Moorepayisa team ofover500friendly ...

seeking a motivated engineer with an electrical/electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between: - Developing and improving laser cutting applications - Answering customer service calls … process development - Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line - Few times a month, visiting customer sites to repair, maintain and commission laser machines Key Responsibilities - Responsible for developing and improving laser cutting applications - Provide phone-based customer support: receive ...

seeking a motivated engineer with an electrical/electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between: - Developing and improving laser cutting applications - Answering customer service calls … process development - Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line - Few times a month, visiting customer sites to repair, maintain and commission laser machines Key Responsibilities - Responsible for developing and improving laser cutting applications - Provide phone-based customer support: receive ...

summary This is an exciting opportunity as a Junior Technician within the IT Service Desk at Mid Cheshire Hospitals. We are looking for a flexible individual and someone who is passionate about IT, and providing excellent levels of service to Trust staff. As a Junior IT Technician … users, investigating and diagnosing IT faults and problems. You will be responsible for the triaging of tickets as they are logged within the IT Service Desk, regularly liaising with the IT Incident Co-Ordinator and management team to ensure tickets are processed in a timely manner. This role will ...

support end users across Google Workspace and Microsoft 365 within a secure public sector environment. This role is ideal for someone with strong customer service skills and hands-on experience supporting users, devices, and modern workplace tools. Salary: £25,000-£30,000 + bonus + benefits Clearance … e.g. Jira, JumpCloud). Experience with Slack/Salesforce and Airtable administration. Basic scripting experience (Google Apps Script, PowerShell, or Python). Strong communication, customer service, and problem-solving skills. Key Attributes Customer-focused with a proactive mindset. Able to work independently and as part ...

empowering every Power Platform maker. Designing, developing, and implementing solutions using Microsoft Power Platform and Dynamics CRM Extending Dynamics 365 CE solutions in Sales, Customer Service, Customer Journeys (Marketing) and Field Service Build solutions as part of an agile team using declarative tools, backed by Microsoft ...

hands-on support analyst who enjoys working onsite and providing high-quality support in a fast-paced environment. Key Responsibilities: Provide excellent customer service via phone and face-to-face support Deliver 1st and 2nd line technical support to end users Troubleshoot hardware and software issues across laptops … manage and resolve incidents using ITSM and asset management tools Essential Skills & Experience: Minimum 3+ years' experience in an IT support role Strong customer service and communication skills Proven problem-solving and troubleshooting ability Experience supporting Windows 10/11 and Microsoft Office 365 Active Directory user ...

hands-on support analyst who enjoys working onsite and providing high-quality support in a fast-paced environment. Key Responsibilities: Provide excellent customer service via phone and face-to-face support Deliver 1st and 2nd line technical support to end users Troubleshoot hardware and software issues across laptops … manage and resolve incidents using ITSM and asset management tools Essential Skills & Experience: Minimum 3+ years’ experience in an IT support role Strong customer service and communication skills Proven problem-solving and troubleshooting ability Experience supporting Windows 10/11 and Microsoft Office 365 Active Directory user ...

operational problems and incidents accurately ascertaining business impact and escalating where appropriate Respond to request for support in a timely fashion to meet overall service levels ensure the quality of customer service Follow appropriate controls over implementations and changes, maintaining the appropriate level of documentation, to ensure … describe application changes Identifying gaps in services and highlighting underlying performance, recommending solutions where known, to contribute to the improvement of services Championing service transitions from projects What we're looking for: Experience in implementing and supporting applications Ability to understand business processes and operate cross-functionally to resolve ...

solutions get ever closer to meeting their bespoke business process needs. Essential Expertise Strong experience in extending Dynamics 365 CE solutions in Sales, Customer Service, Customer Journeys (Marketing) and Field Service Continuous development of skills within Dynamics 365 CE and the Power Platform Proven experience … Delivery of low-code plugins and/or PCF controls within Power Apps Solution validation inside and outside of Dynamics 365 CE, challenging the customer and teammates alike and being able to identify when other alternatives may be more suitable Strong communication skills, with the ability to convey technical ...

ensure timely resolution in line with SLAs. Escalate issues as needed to minimise operational disruption and maintain business continuity. Deliver a high standard of customer service across all interactions. Application & System Support Provide technical support for EMR systems, clinical applications, and business software. Troubleshoot application issues, identify root … platforms. Knowledge of cloud services (Azure, AWS). Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate. Experience working with external IT service providers. Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes Strong customer service mindset and empathetic communication style. Highly organised ...

with an hour for lunch. This key role is a vital part of the organisation and is largely led by customer interaction as well as daily back-office administration. Role and responsibilities include: To be the first point of contact for new and existing customers Log all service-related calls on the in-house system and organise service engineers to attend calls. Follow up and order parts through suppliers and keep customers updated Order new kit, arrange delivery dates with customers and co-ordinate the networking of new machines Liaise with management at head office, suppliers ...

drive sales and business development across your patch, manage key accounts, win new clients, support tenders and bids, and work closely with operations and customer service to deliver excellent service and growth. This role would suit a BDM or Salesperson with waste management experience looking … your patch Manage and grow key accounts Win new clients and identify opportunities Support tenders, bids, and contract proposals Liaise with operations, transport, and customer service to ensure excellent delivery Maintain an up-to-date sales pipeline and reports The Person: Waste management or construction services sales experience ...