151 to 175 of 964 Customer Service Jobs in England

resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: Proactively monitor the Cingularity … follow the sun model, ensuring 24/7 monitoring, support, and maintenance coverage. Contribute to a culture of high performance, collaboration, continuous learning, and customer focus within the TOC team. Review, process, and monitor planned work activities, ensuring minimal disruption to live services. Service & Solution Delivery Execute live ...

join our client and provide high-quality technical support across multiple sites. If you enjoy hands-on work, solving technical problems, and delivering excellent customer service this could be the role for you. Duties include: Installing, maintaining and supporting ICT hardware, software and associated equipment. Providing high-quality … customer-focused technical support to users at all levels. Troubleshooting incidents, resolving technical issues and updating service records accurately. Supporting the installation of racks, cabling, sockets and network-connected devices. Administering systems, contributing to infrastructure support and assisting with project work. Managing ICT equipment lifecycle including deployment, upgrades ...

configure Hyper-V Assisting on project work (e.g. SharePoint migrations, email migrations, Cyber Essentials+ for clients) Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage) to manage tickets and SLAs Assist with workstation setups and fault diagnosis (hardware/software) Deliver excellent customer service … Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Previous IT experience working at an IT MSP Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time, multitask, and work to SLAs A team player ...

Qualified Leads (MQLs) and ensure a smooth handover to the wider Sales function. This role would suit someone with a strong sales mindset and customer focus, whether your background is in sales, account management, customer service, or sales operations. Key Responsibilities Identifying and engaging customers via phone … email, social media, networking, and referrals Responding promptly to inbound enquiries and nurturing warm leads Understanding customer challenges across multiple market segments Qualifying prospects and handing over sales-ready leads (MQLs) Maintaining accurate CRM records (MS Dynamics experience beneficial) Supporting trade shows, events, and wider marketing initiatives Collaborating with ...

effective operation of a Utilities Metering Department. Ensuring the metering database is accurately maintained and kept fully up to date. Monitoring and dealing with customer queries in Jira, responding to email and telephone enquiries accordingly. Providing external customers with updates and updating customer portfolio statuses. Providing remote fault … analytical mind. This role would suit a graduate with a high attention to detail, who enjoys working on systems, excel and also enjoys customer interaction via phone and through email communication. You will already possess a minimum of 1-2 years experience working in a commercial office environment. ...

expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide ...

opportunity for an ambitious individual to use their problem solving skills by providing outstanding support to the account managers by ensuring customers receive excellent customer service and ensuring all admin responsibilities are completed efficiently. The role: - Be the main point of contacts with customers and liaising with internal … needed - Room for progression and growth - Training provided The candidate: - Fluent in French (written and spoken) essential - Experience in a sales support or customer service role recommended - Excellent communication skills with the ability to focus on customer satisfaction - Organised, proactive and able to work as part ...

London) Initial contract through end of 2026 We're looking for an experienced Senior Product Owner (Microsoft Dynamics 365 CE) to support a major customer transformation programme. This Outside IR35 contract offers long-term delivery work and hybrid working, with 1-2 days per week onsite in London. … lead the product direction for Dynamics 365 Customer Engagement , working closely with business stakeholders and delivery partners to implement customer service and sales capabilities as part of a wider CRM and Martech transformation. Key Responsibilities Own and prioritise the Dynamics 365 CE product backlog Strong hands ...

towards industry training courses if desired Are you the right person for the job? 3+ years' experience in IT support 3+ years' experience in customer service Level 3 or 4 IT qualification (or equivalent) Strong understanding of Windows PC and Server hardware/software Networking knowledge, including DHCP … L2TP, OpenVPN, Site2Site) Experience with Microsoft 365, Azure, Entra, SharePoint, Veeam Backup, and Unifi Knowledge of Active Directory and RMM software Excellent customer service, communication, problem-solving, and organisational skills Positive, helpful attitude and keen interest in IT support Full UK driving license What will your role look ...

looking for an enthusiastic and motivated apprentice with great communication skills to kick start their IT career, and join us in providing excellent customer service and IT Support for King’s staff and students. You’ll be joining our End User Services Desktop Team, who are the front … relevant technologies, and your ITIL Foundation Certificate, in addition to the Level 3 Cloud Engineer Apprenticeship. You’ll be responsible for: Providing technical and customer service support via a rota at campus-based locations Processing support tickets assigned to the End User Services team and ensure their timely ...

frontline role, ensuring our equipment remains safe, compliant, and ready for hire when our customers need it most. Working directly at customer sites and supported by our London depot network, you will be responsible for maintaining service schedules, carrying out repairs, and responding quickly to equipment breakdowns. … will also act as a professional ambassador for Speedy, delivering excellent service and building strong customer relationships. About the Role As a Mobile Engineer, you will enjoy a varied and rewarding role that combines hands-on engineering with customer service and problem-solving. Your responsibilities will ...

Service Desk Team Lead Reading/Hybrid What it's like to work at Landmark: At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development … team that supports your ambitions and growth, both personally and professionally. The Opportunity: We’re offering an exciting opportunity for an experienced and motivated Service Desk Team Lead to step into a crucial role within our Digital Technology and Services (DTS) function. This position sits at the heart ...

Line Support Engineer looking to build on their technical skills, gain exposure to a broad technology stack, and work in a fast-paced, customer-focused environment. You’ll play a key role in delivering high-quality IT support to end users, working across both on-site and remote issues … manage, and resolve support tickets efficiently, ensuring SLAs are met Escalate complex issues to senior engineers or 3rd line support when required Deliver excellent customer service, communicating technical information clearly to non-technical users Support IT asset management, including the setup, deployment, and maintenance of laptops, desktops ...

deploying Windows 7/10 Supporting Microsoft Office 2013 Proactively working to improve internal processes Pro-actively identifying potential problems and issues on customer sites Identification of potential opportunities to replace or implement new solutions Key Skills and Experience Very good English communication skills. Great customer service … resolve Windows system and software related issues. Printer setup, management and driver configurations. This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT this is not the job for you. ...

professional already working within the IT sector; candidates must have a clear background in IT. Responsibilities/Essential Skills Support with fulfilment of Service Requests, Incidents, Monitoring and completion of daily tasks within Service Level Agreements Manage incident and service desk tickets through to resolution including knowing … when to escalate to 2nd/3rd Line Management of Service Desk processes such as Joiners, Movers, Leavers, etc Ensure that the Service Desk delivers excellent Customer Service Identify and implement improvements to IT services, tools and processes administered and supported by Service Desk Improve ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

certs, flexible working and lots more Our client is an extremely well-established IT support company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk … fantastic opportunity for someone with previous 1st Line/IT Helpdesk experience who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. The 1st Line Support Technician Role: Acting as the first point of contact ...

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £12.60 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based … Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary Acting as the first point of contact to both internal and external customers. ...

technology platforms within the London Market Insurance sector, gaining valuable experience to build a successful IT career. This role combines technical problem-solving with customer service, supporting an insurance claims platform and delivering exceptional user experiences. Key Responsibilities Provide first-line application support via phone, email, and ITSM … SLAs. Troubleshoot a wide range of issues, from password resets and system guidance to more complex queries, including API-related problems. Triage and prioritise service requests and incidents, balancing routine tasks with advanced application queries. Support onboarding activities, including account setup and access permissions. Deliver excellent customer service ...

will troubleshoot, diagnose, and resolve a wide range of IT issues, escalating more complex problems when necessary. Your focus will be on delivering excellent customer service while ensuring systems run efficiently and reliably. Key Responsibilities: Provide remote support via phone, email, chat, or ticketing system. Diagnose and resolve … incidents, and client interactions. Support internal systems and perform routine upkeep. Stay up to date with emerging technologies and best practices. Deliver high-quality customer service through professional communication and problem-solving. Daily Activities Include: Responding to incoming support requests and resolving technical issues promptly. Guiding users through ...

With over 70 sites currently operating in the UK, we believe in nothing less than automotive excellence, which is at the forefront of our customer service. Our long history has positioned us at the very pinnacle of automotive retailing as we continue to exceed our customers’ expectations. About … assigning out of incoming supports tickets Providing remote desktop support, machine imaging and software deployments to dealership users Become disciplined in communication, internal customer service and administration skills whilst providing IT support to all users Develop skills to support and roll out desktop hardware as required ...

Valley Police and Hampshire Constabulary in transitioning to a modern device management model. If you have a passion for technology and a knack for customer service, this temporary position might be the perfect fit for you! Contract Details: Contract: Temporary ongoing Working hours … Admin accounts. Skills & Experience Requirements: Experience with MEM/Intune, SCCM, Azure AD, or Windows Autopilot. Strong understanding of modern device management principles. Excellent customer service and communication skills. Ability to work onsite across multiple locations. Full UK driving licence is essential. Ability to lift and transport laptop ...