2,051 to 2,075 of 2,364 Customer Service Jobs in England

promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: Job … shape the associated marketing strategy to position our hardware strategy internally and externally with customers, consultants, and partners. Work with the Business Development team to ensure voice of the customer is represented, ensure customer needs are captured and there is a customer/user experience focus for all our hardware solutions. Lead sales enablement activities in relation … to our hardware portfolio, including sales training and internal knowledge sharing. Support the development of product price books and pricing frameworks for our hardware solutions, including different product and service options aligned to the hardware offering. Support the sales cycle, including customer demos, workshops, and presentations as part of ongoing customer engagement or as part of formal More ❯

a broader yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and printing issues. You will be fully supported by your Service Delivery Manager, Team Leader, and colleagues in every aspect of your work with the client. You will be assigned various tickets throughout the day, addressing each with empathy, pragmatism … and a strong sense of customer service-aiming to resolve issues while leaving users satisfied. This role allows you to directly influence people's daily work life. With nothing more frustrating than a malfunctioning computer or printer, you will be the person making things happen, working directly with users in a highly rewarding way. In addition to a More ❯

Data Engineer London/Hybrid - UK/Remote About Snowplow: Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalization engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviors, hyper-personalize customer experiences, and detect fraud in real time. The Opportunity: You … be joining the AI team at an exciting moment, as our team is leading the charge in building Snowplow Signals - our new solution for enabling real-time, AI-powered customer experiences. Your work will contribute to the infrastructure that powers these capabilities, unlocking value from behavioral data in real time . Alongside this, you'll work on the foundational More ❯

recurrence of the issue. Identify, document, and report issues with software, design, reliability, and maintenance issues to the relevant teams, ensuring that they are aware of and are addressing customer expectations. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed/wide scale. Work effectively … handling and MS SQL. Experience of Programming or Advanced Scripting (C#, PowerShell, etc.) Experience querying API's (REST, SOAP) and processing the output. Experience working on Production and Test customer systems. Exposure to SOA applications and services. Exposure to commercial cloud providers (Ideally Azure, others considered) Efficient, effective and respectful communication skills both with customers and within internal departments. … Including, Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment. Multi-tasking and time-management to prioritise and switch between varied tasks. More ❯

we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … and coordinating with various departments to facilitate the successful processing of sales orders. Your contribution will directly impact the team's ability to meet sales targets and deliver exceptional service to our clients. Key Responsibilities: Provide high-quality administrative support to the IT sales team, improving operational efficiency. Prepare and manage sales documentation, such as contracts, deal packs, and More ❯

Network IT is currently recruiting for a Service Desk Analyst, to join our client on a 12 month initial contract, outside IR35. Our client are pivotal in supporting a range of internal and external customers, so youll be contributing to a busy service desk environment, with a collaborative team, who provide an excellent level of customer service. … supporting Microsoft technologies, in an ITIL environment, then this will be ideal for you. You must be already SC Cleared, or eligible for SC clearance to be considered. Role: Service Desk Analyst (SC Cleared) Duration: 12 Months Rate: £170 per day Status: Outside IR35 Location: Milton Keynes 3 days per week On call allowance in place if required! Key … skills: Strong background in IT Support/Service Desk Analysis Excellent attitude and customer facing skills, team player and flexible work approach Strong background in supporting Microsoft Technologies: Windows/Office 365/M365/Active Director/Exchange/Entra Working in an ITIL environment, a nice to have if ITIL Qualified Use of ServiceNow as an More ❯

Company: My client is an independently owned, Managed service provider in Surrey.They have built an enviable client base over the years and are looking to expand their business and product offerings to their clients. Their dynamic approach to IT support and excitement in the industry sets them apart from other businesses in their class! With innovative technologies at their … finger tips, the business has diversified with many new product and service offerings over the years and as such, the need to increase the team has never been more prevalent. The Opportunity: Working as an IT Support engineer You will be providing 1st and 2nd line support to a diverse network of existing clients You will be the ‘voice … work on the setup/repair of computers and peripherals as well as rebuild existing installations The Successful Candidate: A genuine interest in IT Experience over qualifications is KEY Service desk experience Ideally have IT qualifications such as MCP, MCDST, Network+ Excellent verbal and written skills A team member, someone that will go the extra mile, energetic, eager to More ❯

Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 22 who encourage active learning and support their … towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated locations Offer a welcoming and helpful service to customers and clients Address, advise, and assist clients with IT-related problems Execute tasks and requests as instructed by your supervisor Collaborate with current technicians to deepen your … annual leave Fuel expenses Contributory pension scheme Team days - trips away Plus much more Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Coventry, Solihull, Birmingham, Rugby, Redditch, Leamington Spa Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself More ❯

based PC hardware and software. Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. Using SNOW to track, manage and resolve technical issues and service requests Using Jira to track, plan and manage tasks/projects Perform highly skilled and complex PC maintenance, repair, analysis and testing. Ensure compliance with and follow standard practices … lift computer equipment, including monitors and printers, which may weigh up to 60 lbs. Experience troubleshooting and resolving WAN/LAN print related issues A strong dedication to quality customer service. Good analytical skills, attention to detail, consistent follow-through to assure problems are resolved and ability to respond to last minute requests. Responsible for all aspects of end … provisioning including setup of hardware, software and peripherals. Diagnoses and resolves end-user network, VPN, WI-FI and local-area network access problems. Assists in creating documentation for self-service end-user support knowledge base. Helps install local area network cabling systems and equipment such as network interface cards, and switches. Assist in educating users on company IT related More ❯

with the absolute best in the industry. They are looking for an enthusiastic and outgoing individual who loves dealing with people and aspires to provide the best levels of customer service. You will be providing implementation and training services to our customers at their sites. This will include all aspects of implementation from Needs Analysis through to Solution Design … Installation, Configuration, Training, UAT, Data Migration and go live. This is a field based role and you will be based from home travelling to customer sites three or four days per week. You will also be required to travel to the office once per month for team meetings and top-up training. Applicants must have an excellent track record … solution. You should have extensive knowledge of business processes including complex industries such as Manufacturing and Distribution. What the role involves: Carrying out the following implementation tasks, mainly on customer site: Needs Analysis Solution Design GAP Analysis Installation and Configuration of the solution Data migration including preparation, manipulation and importing User Acceptance Testing agreeing a plan with the client More ❯

for a Senior Polymer Technologist to be based at our Melton Site in Leicestershire. Job Summary/Purpose: To formulate new polymer compositions and to provide technical support and service to the compounding business (internal and external Customers). A senior role within the R & D/Technical Department which requires that the job holder be able to work … with minimal supervision to lead projects and assignments to conclusion/positive outcome Main Responsibilities: Lead compound development projects to ensure our formulations meet or exceed customer and market requirements (new business opportunities) Formulate effective compound solutions versus specific customer and market needs Provide effective and efficient technical service to support scale up and commercialization Document/… record progress of projects and assignments Establish quality control specifications for new compounds Provide effective and efficient technical support and service to the Operations Team Maintain quality control specifications for existing compounds Reduce loss by assisting in the correction of formulations and processes Support the R & D/Technical Team's efforts on continuous improvement initiatives by providing technical More ❯

professional to join their growing team in High Wycombe . With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you? Competitive salary with an attractive annual bonus scheme (up to £4k). Comprehensive training and professional development to support your growth. Global … technical issues related to both hardware and software products. Key Responsibilities: Provide expert technical support via phone, email, and remote tools. Build strong relationships with customers by delivering exceptional service and solving their technical challenges. Apply your electrical/electronic expertise to troubleshoot and resolve issues, particularly related to cloud integration (IP) and connecting hardware to software applications . … Stay up-to-date with the latest product releases and enhancements. Collaborate with installation and maintenance teams to identify training needs and improve service delivery. Conduct site visits when necessary to investigate and resolve system issues. Support the sales team during the system specification stage to ensure smooth project deployment. Manage escalated tickets, ensuring prompt resolution and high levels More ❯

1st Line IT Support Engineer - £24,000 - £27,000 DOE - Three Legged Cross Our client is a growing IT and Telecoms Managed Service Provider (MSP) , supporting over 500 active business customers across Dorset and Hampshire. They deliver a full suite of IT and telecoms services—including cloud solutions, VoIP, network infrastructure, cybersecurity, and end-user support—to businesses of … Support Engineer to join their dynamic support desk team. This is an excellent opportunity for someone with a genuine passion for technology, who enjoys solving problems and delivering excellent customer service. This role is open to individuals who may not have formal IT support experience but have a strong interest in computing, a technical mindset, and a customer-first attitude. Full training and ongoing development are provided. Key Responsibilities As a 1st Line Support Engineer, you will be the first point of contact for customer support queries. Your main responsibilities will include: • Providing remote helpdesk support via phone, email, and service portal. • Logging, managing, and resolving support tickets. • Diagnosing and troubleshooting technical issues (hardware, software More ❯

1st Line IT Support Engineer - £24,000 - £27,000 DOE - Three Legged Cross Our client is a growing IT and Telecoms Managed Service Provider (MSP), supporting over 500 active business customers across Dorset and Hampshire. They deliver a full suite of IT and telecoms services—including cloud solutions, VoIP, network infrastructure, cybersecurity, and end-user support—to businesses of … Support Engineer to join their dynamic support desk team. This is an excellent opportunity for someone with a genuine passion for technology , who enjoys solving problems and delivering excellent customer service. This role is open to individuals who may not have formal IT support experience but have a strong interest in computing , a technical mindset , and a customer-first attitude . Full training and ongoing development are provided. Key Responsibilities As a 1st Line Support Engineer, you will be the first point of contact for customer support queries. Your main responsibilities will include: • Providing remote helpdesk support via phone, email, and service portal. • Logging, managing, and resolving support tickets. • Diagnosing and troubleshooting technical issues (hardware More ❯

seeking a versatile Support Engineer with some experience in technical support. You should have an interest in technology, the ability to troubleshoot is essential, and a good understanding of customer service. Evaluate and prioritise customer support cases. Build and develop strong customer relationships. Troubleshoot and resolve support queries. Ensure that all SLAs are met. Provide support and … assistance to all Netpremacy staff. Skills Required: Customer focused attitude. Excellent communication skills. Ability to adapt and work with new technologies. Motivation to learn new skills and technology. Good time management skills. Complex problem solving. Desired but not essential (achievable in role): Working knowledge of G Suite Apps and Admin console. G Suite Administrator Certification. The support desk has More ❯

are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. The Role: The Customer Operations Support team is a multi-skilled group within our UK Operations function at Zopa. Their goal is to optimise, standardise, and automate as many processes as appropriate to … Team Lead, you will be responsible for managing, organising, and coordinating the day-to-day work of a team of Operations Support Specialists to deliver the highest standard of service to our customers. Working Hours: Monday to Friday, 9:00-17:30. This is a hybrid role, with one to two days a week in the office. A day … ensure internal Compliance and quality KPIs are met. Including close monitoring of all queue levels, reporting risks and issues to Senior Management in a timely fashion Appropriately respond to Service Level variations and match staff to demand Ensure that customer or stakeholder enquiries are dealt with in accordance with the performance and service standards of the business More ❯

are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. The Role: The Customer Operations Support team is a multi-skilled group within our UK Operations function at Zopa. Their goal is to optimise, standardise, and automate as many processes as appropriate to … Team Lead, you will be responsible for managing, organising, and coordinating the day-to-day work of a team of Operations Support Specialists to deliver the highest standard of service to our customers. Working Hours: Monday to Friday, 9:00-17:30. This is a hybrid role, with one to two days a week in the office. A day … ensure internal Compliance and quality KPIs are met. Including close monitoring of all queue levels, reporting risks and issues to Senior Management in a timely fashion Appropriately respond to Service Level variations and match staff to demand Ensure that customer or stakeholder enquiries are dealt with in accordance with the performance and service standards of the business More ❯

of Aro by the ClearScore Group, we're entering a new phase of exciting growth, and you could be a key part of it. We're looking for a Customer Solutions Expert to join our highly skilled, close-knit Solutions Hub team based out of our Manchester office. You'll be part of a business that's passionate about … lenders and a clear vision for the future What You'll Be Doing: Engage with a portfolio of fully qualified leads generated through our online unsecured lending journey. Evaluate customer applications and offer tailored recommendations that align with the needs of each individual customer. Provide expert guidance on unsecured loan options using our innovative, proprietary technology. Build and nurture … customer relationships by understanding their financial goals and offering personalised loan solutions. Achieve or exceed sales targets and KPIs, while delivering exceptional customer service. Collaborate with our outstanding advisory team to support customers through their application process. Contribute to our ongoing innovation by sharing ideas to enhance the customer journey and helping to bring those improvements to More ❯

Field Service Engineer, Electronics, Midlands to 30,000 + car This is a fantastic opportunity for a Field Service Engineer to join one of the world leading leisure brand. Due to growth they are looking for a Field Service Engineer based within the Midlands region and working as part of the Midlands team, this role focuses on … the provision of a high-quality maintenance and technical support to end customers in this area. In addition to providing service support to UK sites, there is the possibility of travel to mainland Europe and ROW. Responsibilities and Duties Provide exceptional service to customers within a designated region Installation of third-party systems and products Carry out hardware … and software modifications/upgrades on existing sited equipment Regular PPM maintenance of existing products Root cause analysis and removal of issues Reactive call-out response on customer sites within a designated region on a rota basis. This is will include unsociable hours Management and control of spare parts allocated to you and in your region Communication and escalation More ❯

Field Service Engineer, Electronics, Midlands to £30,000 + car This is a fantastic opportunity for a Field Service Engineer to join one of the world leading leisure brand. Due to growth they are looking for a Field Service Engineer based within the Midlands region and working as part of the Midlands team, this role focuses on … the provision of a high-quality maintenance and technical support to end customers in this area. In addition to providing service support to UK sites, there is the possibility of travel to mainland Europe and ROW. Responsibilities and Duties Provide exceptional service to customers within a designated region Installation of third-party systems and products Carry out hardware … and software modifications/upgrades on existing sited equipment Regular PPM maintenance of existing products Root cause analysis and removal of issues Reactive call-out response on customer sites within a designated region on a rota basis. This is will include unsociable hours Management and control of spare parts allocated to you and in your region Communication and escalation More ❯

We're one of the fastest growing MSP IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Currently we number around 80 people, and we're growing fast: % in 2 years - by providing a healthy mix of business & tech consultancy, cloud and network support, centred around the Microsoft stack. … on client sites or remotely. Work with T-Tech partners and vendors to ensure that they meet T-Tech's needs, co-ordinating all activity to provide a seamless service for clients. About T-Tech T-Tech is one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy … and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech More ❯

I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support to external customers and partners. Answer incoming calls from customers and respond … to inbound communication on cases Monitor group email queue to respond to customer issues logged through our web portal. Identify, analyse and resolve customer issues, documenting work in case notes and knowledge base articles as well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1st level teams and partner support … teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up to date on the status of their case. Coordination and direct involvement in operational problem resolution for customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as More ❯

BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues, logging all work through the case lifecycle. Handle complex technical escalations through … to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. Follow and promote best practices, tools, and processes. Support team goals and contribute to service improvements. Share technical knowledge … and coach other Support Engineers when needed. Share knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies—particularly within More ❯

As a Retention's Agent in the Technology & Telecoms industry, you will play a vital role in maintaining strong customer relationships and ensuring client satisfaction. This position, based in Salford, requires a focus on providing tailored solutions to retain customers and enhance their experience. Client Details This opportunity is with a medium-sized company in the Technology & Telecoms sector … known for delivering innovative solutions and exceptional customer service. The organisation values efficiency and is committed to maintaining its reputation for excellence in the Salford area. Description Engage with customers to understand their needs and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and … support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual and team retention targets. Identify opportunities for up-selling or cross-selling additional services. Stay updated on industry trends and company offerings More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … to enhance efficiency and reliability. Quality, Stability & Standards: Establish quality standards to meet performance, reliability, and maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues. Agile Delivery & Collaboration: Working closely with product More ❯