476 to 500 of 826 ITIL Jobs in England

You We’re looking for someone who: Has proven experience in IT Management, IT Support, and Project Delivery. Possesses strong knowledge of Microsoft technologies and structured IT service management (ITIL preferred). Brings a proactive, problem-solving approach, with the ability to adapt to change. Has experience leading and developing teams. Holds a full UK driving licence and is willing More ❯

short notice. Minimum 12 months' experience in a data centre environment. Hands-on experience with installation and de-installation of IT equipment in data centres. Strong knowledge of the ITIL framework. In-depth understanding of electrical and mechanical systems supporting data centres (e.g. generators, UPS, cooling systems). Desirable Skills & Experience Ability to draw upon technical expertise and industry experience More ❯

second-line technical expertise to end users and ICT colleagues Deliver excellent customer services using telephone, face to face, email, video, and instant messaging Work within agreed ISO/ITIL/Service Desk Institute management processes including Service Level, Incident, Problem, Change, Capacity, Configuration and Release management Procure ICT hardware, software and services whilst ensuring software licensing compliance Create high More ❯

consultancy work. Excellent stakeholder management and communication skills, with ability to influence at all levels. Degree or equivalent in IT, Engineering, Business, or related field. Professional certifications (e.g., TOGAF, ITIL, PRINCE2, MSP) preferred. Desirable Experience working with Defence suppliers and system integrators. DV Clearance (or willingness to undergo). Experience in Agile/Lean methodologies and delivering digital innovation in More ❯

levels of coverage. Defect management and risk management across projects. Leading and mentoring a team of deployed test engineers. Test reporting , including monthly service outcome reports. Experience with ITSM, ITIL, and ServiceNow would be useful Implementing test automation (desirable but not essential). They are looking for an experience Test Manager, ideally with consultancy or defence sector experience and a More ❯

lead on every stage of the product lifecycle — ensuring our digital products deliver measurable outcomes and enhance user experience You'll also: Own a portfolio of product releases, ensuring ITIL, enterprise IT, data, and engineering standards are followed. Create and promote outcome-driven product roadmaps, aligning stakeholders across the business. Manage budgets of around £500k and a small team of More ❯

lead on every stage of the product lifecycle — ensuring our digital products deliver measurable outcomes and enhance user experience You'll also: Own a portfolio of product releases, ensuring ITIL, enterprise IT, data, and engineering standards are followed. Create and promote outcome-driven product roadmaps, aligning stakeholders across the business. Manage budgets of around £500k and a small team of More ❯

aligned to our customers and offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align More ❯

MCSE/MCSA in server support with evidence of continued professional development Educated to NVQ Level 3 or equivalent in an IT related subject gained through specific relevant experience ITIL V3/4 foundation Ability to produce high quality documentation to enhance the quality and reliability of IT services Experience of troubleshooting end- user networking incidents and escalating when required More ❯

MCSE/MCSA in server support with evidence of continued professional development Educated to NVQ Level 3 or equivalent in an IT related subject gained through specific relevant experience ITIL V3/4 foundation Ability to produce high quality documentation to enhance the quality and reliability of IT services Experience of troubleshooting end- user networking incidents and escalating when required More ❯

on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to … oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and/ More ❯

to resolution o Knowledge of Support Packages including Service Management tools (Freshservice) and Remote Access tools such as Remote Assistance, Quick Assist , Real VNC. o Experience of working in ITIL led environments would be a distinct advantage as would certification in MCDST Please note that we are not able to offer sponsorship for this role. Interview: w/c … via Fresh Service. The post holder will be expected to own and manage the incident through the full incident lifecycle through to closure in line with the implementation of ITIL standards. Applications The post holder will be expected to support a wide range of applications which includes but is not limited to a Patient Administration System/Electronic Patient Record … Laptop security fundamentals Previous experience working in a Desktop support role Previous experience of using Service Desk Management Tools Previous experience of using Microsoft administration tools Desirable Understanding of ITIL Skills Essential Sound analytical and problem solving skills Ability to form excellent relationships and influence and negotiate effectively in order to deliver results and commitment to customer service Commitment to More ❯

to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment : Ensure all service designs and transitions align with ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance … end-to-end service solutions in large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components and business processes. Highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. DV security cleared as a minimum. The Service Architect must have: Proven experience as a … Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments. Strong working knowledge of the ITIL framework (minimum ITIL v3/v4 Foundation; Intermediate or Expert level desirable). Demonstrable experience in: Designing and implementing service models within large programmes. Agile delivery methods, particularly Scrum, including active participation in ceremonies and backlog refinement. Creating Service Design Packages More ❯

leadership skills In-depth knowledge of Microsoft frameworks Strong background in networking infrastructure Advanced IT certifications such as CompTIA and CASP+ Relevant networking qualifications Experience with JIRA Service Management ITIL Practitioner certification Benefits Competitive salary up to £39,500 Career progression opportunities Generous pension scheme Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business More ❯

an tech operation including understanding of DORA and Cyber Essentials Defining, designing and delivering on technology roadmaps from inception to completion Exceptional stakeholder management and engagement Strong understanding of ITIL service management Track record of delivering successful digital transformation The role is paying up to £115k based on experience, plus a bonus and an impressive benefits package. You need to More ❯

and Intune device management principles and services. Experience of troubleshooting and performing root cause analysis and demonstrate working knowledge of change, incident and problem management principles working within the ITIL framework. The ability to clearly communicate technical detail to internal and external stakeholders effectively. You and your role You'll be working on the tools and platforms that keep our More ❯

desirable skills, knowledge and experience Deep experience with core industry components (and passion to learn more): Service Provider infrastructure & operations (wireline, LTE & 5G wireless), service models and creation including ITIL lifecycle model, GiLAN, managed service creation, ETSI Network Functions Virtualization (NFV) architecture and Management and Orchestration (MANO) Telecommunications use-cases (including vCPE, vEPC, vCDN, vIMS, vRAN) Internet security technologies including More ❯

leadership on critical technical matters. Requirements Proven experience defining and maintaining programme-level technical solutions. Broad knowledge across: Cloud, Infrastructure & Networks Applications & Development Data, Analytics, AI/ML ITSM (ITIL), Automation Cyber Security Skilled in designing complex mission-critical systems within schedule and budget. Excellent communication and stakeholder engagement skills at executive level. Strong written and presentation skills. Experience reviewing More ❯

leadership on critical technical matters. Requirements Proven experience defining and maintaining programme-level technical solutions. Broad knowledge across: Cloud, Infrastructure & Networks Applications & Development Data, Analytics, AI/ML ITSM (ITIL), Automation Cyber Security Skilled in designing complex mission-critical systems within schedule and budget. Excellent communication and stakeholder engagement skills at executive level. Strong written and presentation skills. Experience reviewing More ❯

management, or similar. Expert knowledge of Private Wireless Networks deployment processes and their strategic impact on the technical and business environment. Advanced project/program management certifications including PMP, ITIL, Prince2, MSP, etc. 6 or more years of relevant work experience in senior program management or executive leadership roles. 5+ years of experience in technical wireless deployment management, with a More ❯

the business on a PAYE basis. The Role: You'll lead the delivery of a new Private Cloud Data Centre environment, oversee the migration of hosting infrastructure, and implement ITIL-based service management processes into an existing service desk - all within a secure SC-cleared environment. Key Responsibilities: Manage all aspects of project delivery, from planning to execution Coordinate with More ❯

a growth environment. Experienced in managing teams of 5-20 across geographically dispersed locations. Comfortable engaging directly with customers, supporting RFP/RFI responses, and handling escalations. Familiar with ITIL Service Management, ISO 9001, ISO 27001. Excellent communicator, able to translate technical complexity for non-technical stakeholders. More ❯

across range of programmes and contexts. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to More ❯

ll have: Knowledge & experience of using service desk & CRM tools, including Service Now, Salesforce and IT systems/applications. Experience in using service management tools, with an understanding of ITIL framework and broad knowledge of IT systems and networks. A strong customer obsessed ethos and passion for delivering exceptional customer service. The ability to collaborate and work within a customer More ❯

experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable. Skills & Knowledge: Excellent customer service Communication skills (both verbal and written) essential Have a genuine More ❯