476 to 500 of 1,416 ITIL Jobs in England

reporting, driving continual service improvement About you What will you bring to the role? An understanding of Service Management principles and disciplines, based on ITIL best practice Preferred experience of working with IT Service Management tools (e.g. ServiceNow) and maintaining high-quality service records Ability to demonstrate problem solving ...

suppliers. Supporting financial administration, asset management, FOI requests and telephony contract administration. Maintaining service documentation and utilising IT service management tools in line with ITIL processes. Identifying opportunities for cost savings and service improvements across the Council. Working collaboratively with stakeholders, suppliers and internal teams to support service delivery ...

Previous experience using ServiceNow CMDB Understanding of Configuration Items and basic CI relationships Familiarity with Services and Service Offerings within ServiceNow Basic understanding of ITIL or IT Service Management Experience with data cleansing, data validation or administration projects Previous experience working within a large IT environment ECS Recruitment Group ...

ideal candidate will have 5+ years in large hybrid environments, strong Windows Server/AD/Entra ID experience, VMware/Hyper-V and ITIL knowledge, plus SC clearance or willingness to obtain. #J-18808-Ljbffr ...

technologies and administration principles. Experience integrating VMware environments with storage solutions. Ability to investigate and resolve complex infrastructure issues. Experience working within ITIL-aligned service management environments. Strong understanding of infrastructure support processes, including Incident, Problem, Change, and Release Management. Excellent documentation and communication skills. The following would be advantageous ...

environments. Strong analytical and technical fault‐diagnosis skills. Experience managing complex technical incidents. Knowledge of Root Cause Analysis and Problem Management. An understanding of ITIL Service Management principles. Experience dealing with equipment manufacturers and technical suppliers. The ability to mentor and provide technical guidance to other engineers. Strong communication ...

Experience working within Public Sector or Local Government environments. Wireless survey or deployment experience. Previous involvement in large‐scale network rollout programmes. Knowledge of ITIL processes and ITSM systems. Network‐related certifications such as JNCIA, JNCIS, CCNA, Aruba or equivalent. Security Clearance Candidates must be eligible to obtain: NPPV3 Clearance ...

solutions. Strong expertise in: Discovery Service Mapping CMDB Event Management Cloud Discovery Experience integrating ServiceNow with enterprise monitoring and infrastructure platforms. Strong understanding of ITIL and enterprise service management principles. Experience designing secure, scalable, and enterprise-grade ServiceNow solutions. Excellent stakeholder management and communication skills. Experience working within complex enterprise ...

Experience working within Public Sector or Local Government environments. Wireless survey or deployment experience. Previous involvement in large-scale network rollout programmes. Knowledge of ITIL processes and ITSM systems. Network-related certifications such as JNCIA, JNCIS, CCNA, Aruba or equivalent. Security Clearance Candidates must be eligible to obtain: NPPV3 Clearance ...

patch panels and network connectivity. Ability to perform hardware installations, relocations and equipment upgrades. Experience following Change Management and Configuration Management processes. Knowledge of ITIL principles and incident, problem and request management. Experience using IT Service Management (ITSM) tools such as ServiceNow or Remedy. Ability to diagnose and resolve hardware ...

work under pressure and deliver to tight deadlines. Self-motivated, enthusiastic, and proactive approach. Strong leadership and stakeholder management skills. Knowledge of the ITIL framework would be advantageous. Flexibility The key to our success is teamwork and collaboration. We take a hybrid approach to working, balancing remote working with office ...

roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder management and relationship-building skills across multiple business functions. Knowledge of ITIL, Agile delivery methodologies and service management best practices. Excellent leadership, communication, problem-solving and decision-making skills. About Primark Primark was founded on a mission that ...

roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder management and relationship-building skills across multiple business functions. Knowledge of ITIL, Agile delivery methodologies and service management best practices. Excellent leadership, communication, problem-solving and decision-making skills. About Primark Primark was founded on a mission that ...

meaningful way. Strong organisational skills with the ability to manage multiple priorities and competing deadlines. Excellent verbal and written communication skills. An ITIL Foundation qualification, or a willingness to work towards one. Experience working within a multi-supplier IT environment would be advantageous. You'll be proactive, detail-focused ...

project management within a regulated environment. Background in defence, national security or related sectors. Strong stakeholder management, leadership and financial management skills. Knowledge of ITIL (v3/v4). Experience supporting bids and through-life support standards. ...

remain calm under pressure, make decisions and prioritise effectively during critical incidents. Demonstrable commitment to continuous improvement and resilience best practice. CBCI certification. ITIL Foundation certification. Desirable Experience within Corporate Real Estate, Physical Security or Travel Risk. Experience with ServiceNow. Experience with Fusion Risk Management. Knowledge of incident monitoring tools. ...

remain calm under pressure, make decisions and prioritise effectively during critical incidents. Demonstrable commitment to continuous improvement and resilience best practice. CBCI certification. ITIL Foundation certification. Desirable Experience within Corporate Real Estate, Physical Security or Travel Risk. Experience with ServiceNow. Experience with Fusion Risk Management. Knowledge of incident monitoring tools. ...

Systems (WMS) Technical or configuration background Experience applying Lean, Six Sigma, and continuous improvement methodologies University degree or A-Level/GCSE (or equivalent) ITIL V4 (desirable) Lean Six Sigma (desirable) IOSH (desirable) 5S Working Practices (desirable) CDW is committed to being an AI-fluent organization As a leader ...

tools Strong understanding of ERP processes and finance operations Experience producing functional specifications and supporting system changes Familiarity with delivery frameworks such as Agile, ITIL or Prince2 Strong stakeholder engagement and communication skills Additional Information Fixed-term or permanent opportunity Fully remote Opportunity to work within a large-scale Oracle ...

operational processes and procedures that cover all areas of the ICT Support Team’s responsibilities to ensure compliance with ISO 27001 and ITIL standards. Ensure required records kept are complete, current and accurate Required to work flexibly and regularly at Cambourne Fire Station and at all sites of both Cambridgeshire ...

/CD automation to support application upgrades, testing and deployment Strong understanding of DevOps, CI/CD and modern software development practices Understanding of ITIL/IT Service Management Key Responsibilities Configure, maintain and optimise Atlassian platforms Deliver Jira and Confluence migrations, upgrades and consolidations Carry out technical assessments ...

service improvements and update operational standards. Experience 3 years leading distributed or global Service Desks with expertise in managing Major Incidents within SLA‐driven, ITIL‐based environments. Proven ability in enhancing Service Desk maturity (L1/L2) and integrating AI for proactive IT solutions. Technical Skills Expert in incident lifecycle ...

with company processes. Required Skills & Qualifications: Previous experience in an IT support role Knowledge of Windows 11 and Office 365 basics Basic understanding of ITIL principles and Active Directory, Azure Sync basic checks. Clear and professional communication skills. Ability to empathize with users, manage time effectively, and troubleshoot basic technical ...

Systems (WMS) Technical or configuration background Experience applying Lean, Six Sigma, and continuous improvement methodologies University degree or A-Level/GCSE (or equivalent) ITIL V4 (desirable) Lean Six Sigma (desirable) IOSH (desirable) 5S Working Practices (desirable) CDW is committed to being an AI-fluent organization As a leader ...

have the following Experience in the aviation or transport sector. Familiarity with cloud-based recovery solutions and emerging technologies. Professional certifications such as CBCI, ITIL, or ISO 22301. ...