476 to 500 of 847 ITIL Jobs in England

and operational management issues Ability to obtain security clearance Desirable: The ability to demonstrate experience in a customer facing role within the IT industry A Service Management qualification preferable ITIL Business Knowledge and commercial awareness Demonstrate experience and understanding in an IT industry More ❯

and operational management issues Ability to obtain security clearance Desirable: The ability to demonstrate experience in a customer facing role within the IT industry A Service Management qualification preferable ITIL Business Knowledge and commercial awareness Demonstrate experience and understanding in an IT industry More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯

complex environments Strong understanding of finance and procurement processes Excellent stakeholder management and communication skills Ability to lead cross-functional teams and third-party vendors Relevant certifications (e.g. PMP, ITIL, Agile) are desirable Experience of delivering similar projects in a manufacturing, construction, engineering or related industry. This is a fantastic opportunity for a confident and capable IT Project Manager to More ❯

and technical architecture. Partner with business stakeholders to deliver IT services aligned with strategic goals. Lead planning and integration of data solutions and application environments. Ensure operational excellence using ITIL and ISO27001 standards. Collaborate globally to define data and architecture standards. Manage vendor performance and service levels. Champion data governance and compliance across the UK organisation. Oversee budgets, resource planning More ❯

Advanced SQL skills with experience in large-scale environments Proven track record with lineage, documentation, and governance (Unity Catalogue, Purview) Experience implementing data quality and observability controls Familiarity with ITIL change and incident management Hands-on experience enabling AI/ML in a data platform Strong ETL/ELT engineering skills Desirable Experience with Python and related tooling Understanding of More ❯

and technical architecture. Partner with business stakeholders to deliver IT services aligned with strategic goals. Lead planning and integration of data solutions and application environments. Ensure operational excellence using ITIL and ISO27001 standards. Collaborate globally to define data and architecture standards. Manage vendor performance and service levels. Champion data governance and compliance across the UK organisation. Oversee budgets, resource planning More ❯

Advanced SQL skills with experience in large-scale environments Proven track record with lineage, documentation, and governance (Unity Catalogue, Purview) Experience implementing data quality and observability controls Familiarity with ITIL change and incident management Hands-on experience enabling AI/ML in a data platform Strong ETL/ELT engineering skills Desirable Experience with Python and related tooling Understanding of More ❯

About You Were looking for someone who: Has proven experience in IT Management, IT Support, and Project Delivery. Possesses strong knowledge of Microsoft technologies and structured IT service management (ITIL preferred). Brings a proactive, problem-solving approach, with the ability to adapt to change. Has experience leading and developing teams. Holds a full UK driving licence and is willing More ❯

You We’re looking for someone who: Has proven experience in IT Management, IT Support, and Project Delivery. Possesses strong knowledge of Microsoft technologies and structured IT service management (ITIL preferred). Brings a proactive, problem-solving approach, with the ability to adapt to change. Has experience leading and developing teams. Holds a full UK driving licence and is willing More ❯

short notice. Minimum 12 months' experience in a data centre environment. Hands-on experience with installation and de-installation of IT equipment in data centres. Strong knowledge of the ITIL framework. In-depth understanding of electrical and mechanical systems supporting data centres (e.g. generators, UPS, cooling systems). Desirable Skills & Experience Ability to draw upon technical expertise and industry experience More ❯

second-line technical expertise to end users and ICT colleagues Deliver excellent customer services using telephone, face to face, email, video, and instant messaging Work within agreed ISO/ITIL/Service Desk Institute management processes including Service Level, Incident, Problem, Change, Capacity, Configuration and Release management Procure ICT hardware, software and services whilst ensuring software licensing compliance Create high More ❯

and executive reporting. Strong stakeholder engagement skills with the ability to manage senior business and IT stakeholders. Experience managing projects in regulated environments (GDPR, ISO 27001). Familiarity with ITIL and change management principles desirable. More ❯

consultancy work. Excellent stakeholder management and communication skills, with ability to influence at all levels. Degree or equivalent in IT, Engineering, Business, or related field. Professional certifications (e.g., TOGAF, ITIL, PRINCE2, MSP) preferred. Desirable Experience working with Defence suppliers and system integrators. DV Clearance (or willingness to undergo). Experience in Agile/Lean methodologies and delivering digital innovation in More ❯

levels of coverage. Defect management and risk management across projects. Leading and mentoring a team of deployed test engineers. Test reporting , including monthly service outcome reports. Experience with ITSM, ITIL, and ServiceNow would be useful Implementing test automation (desirable but not essential). They are looking for an experience Test Manager, ideally with consultancy or defence sector experience and a More ❯

lead on every stage of the product lifecycle — ensuring our digital products deliver measurable outcomes and enhance user experience You'll also: Own a portfolio of product releases, ensuring ITIL, enterprise IT, data, and engineering standards are followed. Create and promote outcome-driven product roadmaps, aligning stakeholders across the business. Manage budgets of around £500k and a small team of More ❯

lead on every stage of the product lifecycle — ensuring our digital products deliver measurable outcomes and enhance user experience You'll also: Own a portfolio of product releases, ensuring ITIL, enterprise IT, data, and engineering standards are followed. Create and promote outcome-driven product roadmaps, aligning stakeholders across the business. Manage budgets of around £500k and a small team of More ❯

locally between data centres using our company car) Bonus points (but not required!) if you have experience with Intel or IBMi (also known as iSeries or AS400), familiarity with ITIL principles or a related qualification, and/or previous experience in a support or operations environment What You’ll Get from Us £32,000-£38,000 (which consists of More ❯

aligned to our customers and offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align More ❯

prioritize effectively, and align team efforts with broader business objectives Technical Acumen: Familiarity with IBMi (iSeries) and/or Intel platforms, along with a solid understanding of ITSM/ITIL practices Strong Communication: Ability to engage confidently with both technical and non-technical stakeholders, building trust and fostering collaboration across teams Data-Driven Decision Making: Skilled in analyzing operational metrics More ❯

MCSE/MCSA in server support with evidence of continued professional development Educated to NVQ Level 3 or equivalent in an IT related subject gained through specific relevant experience ITIL V3/4 foundation Ability to produce high quality documentation to enhance the quality and reliability of IT services Experience of troubleshooting end- user networking incidents and escalating when required More ❯

MCSE/MCSA in server support with evidence of continued professional development Educated to NVQ Level 3 or equivalent in an IT related subject gained through specific relevant experience ITIL V3/4 foundation Ability to produce high quality documentation to enhance the quality and reliability of IT services Experience of troubleshooting end- user networking incidents and escalating when required More ❯

on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to … oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and/ More ❯

to resolution o Knowledge of Support Packages including Service Management tools (Freshservice) and Remote Access tools such as Remote Assistance, Quick Assist , Real VNC. o Experience of working in ITIL led environments would be a distinct advantage as would certification in MCDST Please note that we are not able to offer sponsorship for this role. Interview: w/c … via Fresh Service. The post holder will be expected to own and manage the incident through the full incident lifecycle through to closure in line with the implementation of ITIL standards. Applications The post holder will be expected to support a wide range of applications which includes but is not limited to a Patient Administration System/Electronic Patient Record … Laptop security fundamentals Previous experience working in a Desktop support role Previous experience of using Service Desk Management Tools Previous experience of using Microsoft administration tools Desirable Understanding of ITIL Skills Essential Sound analytical and problem solving skills Ability to form excellent relationships and influence and negotiate effectively in order to deliver results and commitment to customer service Commitment to More ❯

to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment : Ensure all service designs and transitions align with ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance … end-to-end service solutions in large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components and business processes. Highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. DV security cleared as a minimum. The Service Architect must have: Proven experience as a … Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments. Strong working knowledge of the ITIL framework (minimum ITIL v3/v4 Foundation; Intermediate or Expert level desirable). Demonstrable experience in: Designing and implementing service models within large programmes. Agile delivery methods, particularly Scrum, including active participation in ceremonies and backlog refinement. Creating Service Design Packages More ❯