City of London, London, United Kingdom Hybrid / WFH Options
Ashdown Group
on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯
West Midlands, Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Ashdown Group
on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯
Yorkshire, Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Ashdown Group
on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯
North West, Manchester, United Kingdom Hybrid / WFH Options
Ashdown Group
on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯
Midlands, Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Ashdown Group
on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯
London, England, United Kingdom Hybrid / WFH Options
Ashdown Group Careers
on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯
Home Based, St. Peter's, Greater London, United Kingdom Hybrid / WFH Options
Ashdown Group
on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯
to appropriate Leadership Teams within dunnhumby, and client steer committees to assure roadmap/delivery plans. Create and manage service provision, ServiceLevel Agreements (SLA's) and data issues with client data providers, including acting as an escalation point to ensure swift issue resolution (in conjunction with the data management More ❯
delivered within cost targets. Would oversee the allocation of activities and tasks in the workflow to ensure achievement of contractual commitments and (KPI customer SLA's,) through continuous customer engagement whilst ensuring cost and productivity targets are achieved. PRIMARY RESPONSIBILITIES : Provide immediate direction to a unit or group of employees More ❯
are 12-hours and will rotate on a predefined schedule - Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA) - Perform rack installs, rack decommissioning, and facility management - Provide operational readings and key performance indicators to make sure uptime is maintained - On-site management of More ❯
Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers - Troubleshoot events within internal ServiceLevel Agreements (SLA's) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) - Supervise contractors who perform More ❯
Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers - Troubleshoot events within internal ServiceLevel Agreements (SLA's) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) - Supervise contractors who perform More ❯
Howden, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Howdens Joinery
network products. - Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Fault management and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU - Proactively monitor More ❯
from the queue as per the SLA. Based on the merits of the ticket interacting with functional users and trying for resolution. Based on SLA, the tickets prioritize the tickets and contact different teams. Distribution of tickets in different queues. Interacts with person/team for next level of discussion More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
from the queue as per the SLA. Based on the merits of the ticket interacting with functional users and trying for resolution. Based on SLA, the tickets prioritize the tickets and contact different teams. Distribution of tickets in different queues. Interacts with person/team for next level of discussion More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
from the queue as per the SLA. Based on the merits of the ticket interacting with functional users and trying for resolution. Based on SLA, the tickets prioritize the tickets and contact different teams. Distribution of tickets in different queues. Interacts with person/team for next level of discussion More ❯
peer reviews Partner with business stakeholders to transition solutions into business-as-usual operations, including providing standard operating procedures and responding to incidents within SLA timelines Demonstrate understanding of release and deployment processes, including version control; mentor junior developers to enhance their skills in line with development standards Lead development More ❯
peer reviews Partner with business stakeholders to transition solutions into business-as-usual operations, including providing standard operating procedures and responding to incidents within SLA timelines Demonstrate understanding of release and deployment processes, including version control; mentor junior developers to enhance their skills in line with development standards Lead development More ❯
transactions each year through their data centres. RESPONSIBILITIES: Attending maintenance visits as required, ensuring excellent customer service Responding to all calls within the required SLA per call Providing accurate and timely call closure and stock reporting Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team Completion More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Sure Exec Search
transactions each year through their data centres. RESPONSIBILITIES: Attending maintenance visits as required, ensuring excellent customer service Responding to all calls within the required SLA per call Providing accurate and timely call closure and stock reporting Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team Completion More ❯
engineering, and sales operations Day in the Life of BDR at Cloudflare Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue Develop new business opportunities from inbound and marketing-generated leads Discover pain points and use case, map them to More ❯
project handover. Documentation Excellence: Ensure accurate updates of schematics, drawings, and workbooks, actively participating in review meetings. Stakeholder Communication: Quickly address customer inquiries, maintaining SLA compliance and keeping stakeholders informed. Field Collaboration: Visit client sites for advanced technical assistance alongside Field Service Engineers. Coverage and Repairs: Support the Helpdesk & Field More ❯
meetings with direct reports. Lead staff recruitment when needed. Assist in TUPE processes for potential new staff. Administration Collect and report customer data, including SLA performance and business metrics. Maintain customer scorecards and success indices. Create client-facing reports and documents. Chair monthly/quarterly service review meetings, preparing reports More ❯
Redditch, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Telxl Limited
effectively via email, our ticketing system and telephone. Accurately log, track and resolve issues in a timely manner, working within the help desk agreed SLA's. Work with our technical team to address and resolve customer faults and queries, escalating complex issues where needed. Receive our monitoring alerts and recognise More ❯
and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Demonstrated track record of cultivating strong working relationships and driving collaboration across More ❯