1,026 to 1,050 of 1,381 Service Management Jobs in England

candidate will have the responsibility of being the first point of contact for internal Visa support teams and will need to possess excellent customer service, technical and analytical abilities to effectively manage their role. In your day-to-day activities, you may also provide activity oversight of any System … software systems. As a team member, you will document support procedures, managing each issue through resolution or turnover in order to maintain established service levels. You will track, update, and resolve all assigned incidents, changes and problem reports in the incident. Our team takes pride in ensuring that documentation ...

across teams and products.Work closely with operational and delivery teams to ensure successful mobilisation.Ensure solutions can be effectively supported by internal teams, suppliers and service management functions.Financial & Commercial CollaborationPartner with Finance teams to develop and validate technology cost models for franchise bids.Coordinate cost inputs from product teams, suppliers … collaborative and commercially aware Product Manager who can bring people together, influence across functions and drive clarity in complex environments.Essential Experience & SkillsExperience in Product Management within operational or business-critical environments.Strong stakeholder management and communication skills.Experience coordinating multiple priorities and product streams.Understanding of enterprise systems and process improvement.Ability ...

annum (Dependent on experience) + Benefits Role Overview We are looking for an experienced Halo ITSM Consultant to join a global leader in IT Service Management. In this client-facing role, you will take ownership of the full consultancy lifecyclefrom discovery and solution design through configuration, testing, deployment … continual service improvement. You will translate complex business requirements into scalable, efficient HaloITSM solutions that elevate operational performance, user experience, and reporting capabilities. Key Responsibilities Consultancy & Solution Design: Lead client discovery workshops, advise on ITSM best practices and automation opportunities, and produce clear technical documentation and solution designs. Configuration ...

valued, and your work helps define what’s next for intelligent insurance and retirement technology, Majesco is where that work happens. Technical Account Management Director Onsite | Basingstoke, UK Majesco is seeking an experienced Technical Account Management Director to serve as the strategic partner for one of our most … important insurance customers in the UK. This role sits at the intersection of customer leadership, service delivery, operational performance, and executive stakeholder engagement. You will be accountable for ensuring the client realises ongoing value from their investment in Majesco while maintaining strong senior management & executive relationships and aligning ...

annum (Dependent on experience) + Benefits Role Overview We are looking for an experienced Halo ITSM Consultant to join a global leader in IT Service Management. In this client-facing role, you will take ownership of the full consultancy lifecycle—from discovery and solution design through configuration, testing, deployment … continual service improvement. You will translate complex business requirements into scalable, efficient HaloITSM solutions that elevate operational performance, user experience, and reporting capabilities. Key Responsibilities Consultancy & Solution Design: Lead client discovery workshops, advise on ITSM best practices and automation opportunities, and produce clear technical documentation and solution designs. Configuration ...

Free-Work is seeking a Cyber Service Integration Manager to lead the first-line service-management framework for Cyber services across multiple regions. The role entails coordinating cyber teams, regional technology groups, and third-party providers to deliver consistent service performance and governance. The position focuses … integration, reporting, catalog and SLA management, and continual improvement in a global environment. Hybrid London-based role with travel as needed. #J-18808-Ljbffr ...

looking for a skilled and motivated Platform Team Lead (Server Infrastructure) to join our Infrastructure team. In this role, you will take management of the server infrastructure platforms and services that underpin our core server infrastructure, with responsibility for designing, building, automating, and operating resilient compute, storage, and backup … services and driving adoption of automation, observability, and platform reliability best practices. What you would be doing You will be responsible for the operational management, maintenance, and continual improvement of enterprise server infrastructure platforms, including hosting, virtualisation, compute, storage, and backup technologies. You will: Manage physical and virtual server ...

Service Engineer (Electronics Repair & Calibration) West Malling, Kent Salary: £35,500 Are you an experienced Electronics Technician, Repair Technician, Test Technician or Service Engineer looking to work with advanced technology in a hands-on engineering environment? We are seeking a detail-oriented Service Engineer to join … adjustment of equipment Use electronic test equipment including oscilloscopes, multimeters, and other diagnostic tools Install software and firmware updates where required Maintain accurate service and repair records Liaise with internal teams to provide updates on repair progress Ensure all work is completed in line with quality and safety standards ...

optimization. Troubleshoot complex network issues and drive root cause analysis. Collaborate with Infrastructure, Security, Cloud, and Application teams to ensure seamless connectivity and service delivery. Support network security implementations including firewalls, NAC, segmentation, and secure access solutions. Develop network architecture, standards, operational procedures, and technical documentation. Participate in incident … problem, and change management processes. Evaluate new networking technologies and provide recommendations for continuous improvement. Required Qualifications Typically 8+ years of experience in Network Infrastructure, Data Communication, and Enterprise Networking. Strong experience in designing, implementing, managing, and troubleshooting large-scale enterprise network environments. Experience supporting ...

product roadmaps, delivery plans and prioritised backlogs based on engineering and business requirements * Supporting engineering toolchains covering system simulation, CAD, CFD, thermal analysis, configuration management and test data * Ensuring effective integration and traceability between requirements, engineering models, analysis and test evidence * Working with engineering teams to improve model-based … simulation-driven engineering practices * Coordinating delivery across internal technical teams, external suppliers and technology partners * Managing technical risks, dependencies, performance, capacity and service improvement * Supporting the selection, implementation and optimisation of engineering technologies and platforms * Establishing appropriate governance, data standards, access controls and configuration practices * Driving adoption ...

Barclays seeks an IT Asset Catalog Analyst to collaborate with technology teams and optimise IT service management processes for the bank. The role focuses on asset lifecycle governance, data analytics, and reporting to support decision making. You will work to ensure efficient service delivery aligned with regulatory … requirements, develop KPIs, and train staff on updated ITAM/ITSM practices. Based in Knutsford, the position requires strong analytical and stakeholder management skills. #J-18808-Ljbffr ...

platforms. You will drive operational excellence, champion automation, and foster collaboration across cross-functional teams to deliver secure, resilient solutions. Key Responsibilities Team Leadership & Management Lead, manage and mentor a team of CloudOps engineers, ensuring performance management, career development, and engagement. Manage on-call rota and operational readiness …/7 support. Oversee administrative and resource planning tasks. Represent CloudOps in Programme Board, Architecture, Service Reviews & Client Meetings where necessary Cloud Operations & Automation Design and implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform and Ansible. Automate provisioning, configuration, and scaling of AWS cloud resources. Build ...

methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals. Tech Vendor Management Work with suppliers of products in your area, ensuring all products have road maps. Secure and Stable Ensure we implement, and regularly review … infrastructure to ensure we are following best security practices. Capacity Management Regular capacity reviews, and working with the business to keep capacity growth under control. Lead technical colleague Act as lead technical colleague guiding and supporting junior members of the team, and ensuring best practice is followed. Policies ...

optimization. Troubleshoot complex network issues and drive root cause analysis. Collaborate with Infrastructure, Security, Cloud, and Application teams to ensure seamless connectivity and service delivery. Support network security implementations including firewalls, NAC, segmentation, and secure access solutions. Develop network architecture, standards, operational procedures, and technical documentation. Participate in incident … problem, and change management processes. Evaluate new networking technologies and provide recommendations for continuous improvement. Required QualificationsTypically 8+ years of experience in Network Infrastructure, Data Communication, and Enterprise Networking. Strong experience in designing, implementing, managing, and troubleshooting large-scale enterprise network environments. Experience supporting ...

modernise our Platforms and Applications function, uniting our technical teams into a single, cohesive service. By setting clear standards, establishing strong application lifecycle management and championing a product‐led approach, you’ll transform how we deliver and maintain software solutions. This means balancing high‐level strategic direction with hands … security and risk posture of our core applications, before moving on to unblock delivery hurdles or resolve supplier issues. Collaborating closely with senior stakeholders, service leads and ICT colleagues, you’ll shape priorities, rationalise legacy systems to reduce duplication and oversee migrations to modern, cloud‐based platform‐ and software ...

storage support background who is comfortable with event monitoring, triage and escalation in a secure environment and is looking to develop further across lifecycle management and disaster recovery. The Role You will be involved in: Maintaining and supporting the backup and storage solution to allow high availability of data … event of loss or disaster recovery Conducting daily checks of the solution Monitoring Event Management tooling, with triage and escalation critical to the role Assisting a high profile user community with daily contact with customers and stakeholders Working through the IT Service Management toolset Producing documentation ...

Ubisoft Newcastle is seeking a dedicated Service Manager to shape support services for the Rainbow Six Siege portfolio within the CRC. You’ll collaborate with game, business and support teams to enhance player experience and ensure services meet evolving needs. Reporting to the Associate Director of Service Management, you will define the service strategy, drive improvements, manage incidents, and build cross‐functional partnerships while keeping the player journey front and centre. #J-18808-Ljbffr ...

optimised, and aligned with the customer's business outcomes. Key Responsibilities Lead the architecture of complex, multi-tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization. Translate high-level business requirements into integrated technical, service, and commercial solution frameworks. Govern solution integrity across … solution workshops, customer discovery sessions, and deep-dive technical/operational interviews. Shape pricing models including T&M, Fixed Price, Outcome-based, or Managed Service constructs. Ensure commercial solutions reflect risk-adjusted costing, transition/run budgets, and margin expectations. Challenge cost inputs, optimise delivery models (onshore/nearshore ...

escalation point for complex engineering and client delivery matters.Manages the work efforts of managers, supervisors, engineers, analysts and associated delivery resources, including hiring, performance management, pay review input, coaching and development.Identifies, plans and allocates technical resources, including software engineers, programmers, business analysts, quality engineers and purchased resources, to meet … payment gateway services and supporting platforms meet appropriate quality, security, resilience and operational readiness standards.Adheres to departmental application development, software delivery, client delivery, change management and operational governance process standards.Provides input to product managers and technology leaders on product direction, delivery feasibility, engineering risk, technical debt and platform capability.Coordinates ...

across Workplace, including; Modern Endpoint, Workplace AI, Collaboration and Communications, Smart Spaces, Frontline Solutions, Secure Application Access, Digital Employee Experience, Workplace Automation, Device Lifecycle Management, and Analytics and Insights. Maintain broad knowledge of adjacent technologies including Cyber Security, Enterprise Networking, Cloud Platforms, Data and AI, Service Management … account planning and market development activities. Commercial and Business GrowthContribute to Workplace revenue growth, pipeline development and profitability. Identify new market opportunities, propositions and service offerings. Inform investment priorities for the Workplace portfolio. Collaborate with sales leadership to accelerate market engagement and opportunity development. What you'll needEssential ExperienceIdeally ...

Microsoft Azure), CI/CD pipelines, and automated deployment practices. Operational Tooling & Observability: Strong background in monitoring, observability, automated operational tooling, and IT service management platforms such as ServiceNow. Modernization & Analytics: Proven experience modernizing legacy integrations, reducing technical debt, and leveraging reporting or analytics technologies like Power BI. ...

Technologies such as Veeam and Skykick Unified Communication solutions such as Microsoft Teams Monitoring and RMM solutions Renewing and managing server certificates ITIL for service management Industry-recognised accreditations relating to the above How We Take Care of You As well as offering a competitive salary, we have ...

systems, services and data. This is an excellent opportunity for someone looking to develop a career in cyber security, assurance, governance or risk management while gaining experience across a wide range of Digital and Technology services. What's in it for you A starting salary of £43,832.44 Flexible … hybrid working – we understand the importance of a good work-life balance A generous annual leave entitlement: 23 days annual leave which increase with service, plus bank holidays, plus 3 given days usually used over the Christmas period when the main offices are closed, with the option ...

administration experience Experience with physical, virtual and cloud-based storage technologies Knowledge of backup technologies and disaster recovery practices Experience with infrastructure monitoring and management tools Understanding of server security, patching and anti-malware solutions Ability to work across both operational support and infrastructure improvement initiatives Key Responsibilities Manage … provision both physical and virtual server infrastructure Administer and support Windows and Linux server environments Monitor infrastructure performance and availability using appropriate management tools Maintain server security, patch management and anti-malware solutions Contribute to infrastructure strategy, planning and continuous improvement initiatives Desirable Experience VMware vSphere/vCenter ...

Site Reliability Engineering (SRE) practices. Key Responsibilities Review the existing network data landscape, including current data sources, data quality, and data flows between network management, monitoring, automation, and IT service management platforms. Assess the current NetBox implementation and identify opportunities to improve data modelling, governance, discovery, assurance … ensure NetBox remains the trusted source of record for network assets, topology, IP addressing, and associated metadata. Design, implement, and enhance integrations with network management and assurance platforms, including Cisco Catalyst Centre, to automate the discovery, validation, and enrichment of network data. Develop and enhance integrations between NetBox ...