1,051 to 1,075 of 1,381 Service Management Jobs in England

responsible for the force’s adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force … Service Management (responsible for managing and maintaining all live, operational technology for the force) Outline of the role West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary – they underpin policing today. ...

Lake, Unity Catalog, access controls, and production support) Experience implementing MLOps practices across the model lifecycle (CI/CD, versioning, monitoring, reproducibility) Strong stakeholder management; able to translate business outcomes into platform priorities and service commitments. Experience working with security, risk, and governance teams to evidence controls … data and AI services Experience managing suppliers and delivery partners, including service performance and support processes. Heavy on Databricks Key Responsibilities: Own and manage the day-to-day operation of the Databricks Lakehouse Platform and MLOps services, ensuring high availability, performance, security, and user satisfaction. Lead platform service ...

role in overseeing all aspects of our technologyinfrastructure, driving system improvements, ensuring data security, andsupporting operational needs across departments. Requirements IT Team Leadership and Management 1. Lead,mentor, and manage a small team of IT professionals. 2. Overseeteam development and performance, ensuring consistent support and engagement. 3. Conductregular training … software, and network connectivity. 2. Providehigh-quality support to external stakeholders as needed, maintainingprofessionalism and technical accuracy. 3. Establish,monitor, and continuously improve IT service management processes. 1. LeadIT projects from conception through implementation, ensuring timely andcost-effective delivery. 2. Developproject plans, set timelines, and assign responsibilities within ...

automated and manual network changes. Maintain accurate network diagrams, standards, configurations, procedures, and support documentation. Collaborate with cloud, infrastructure, information security, application, and service management teams to deliver secure and supportable end-to-end solutions. Manage technical relationships with network vendors, telecommunications providers, and support partners, including escalation … service improvement activities. Champion Kroll's change, security, audit, and governance requirements for production network services, ensuring changes are controlled, traceable, and appropriately approved. Provide technical guidance and knowledge sharing to other engineers, promoting consistent engineering standards and continuous improvement across the global network team. Qualifications A minimum ...

Fault measurements. Supporting infrastructure upgrades, equipment commissioning and lifecycle replacement programmes. Planning and overseeing preventative maintenance. Conducting Root Cause Analysis and supporting Problem Management activities. Supporting the introduction and operational acceptance of new communications technologies. Maintaining engineering documentation, configuration records and technical procedures. Managing technical relationships with equipment manufacturers … Strong analytical and technical fault-diagnosis skills. Experience managing complex technical incidents. Knowledge of Root Cause Analysis and Problem Management. An understanding of ITIL Service Management principles. Experience dealing with equipment manufacturers and technical suppliers. The ability to mentor and provide technical guidance to other engineers. Strong communication ...

seeking an IT Service Desk Team Lead to join a London-based law firm on a permanent basis. The role focuses on leading a small team, ensuring efficient IT support, and acting as a key escalation point for colleagues across the firm. Key responsibilities include coaching five Service Desk Analysts, monitoring queues and SLAs, and driving service improvements in a fast-paced legal environment. Strong people skills and ITIL-aligned service management knowledge are essential. #J-18808-Ljbffr ...

improvement. Oversee integrations, security, performance and system governance. Develop the Infor roadmap in line with business and digital transformation objectives. Manage vendors, stakeholders and service-level agreements. Support future deployments, enhancements and business transformation projects. Requirements Proven experience managing Infor ERP/Infor CloudSuite . Strong technical and functional … knowledge of Infor administration, configuration and integrations. Experience with ERP governance, IT service management and change/release management. Strong stakeholder and vendor management skills. Experience within a multinational manufacturing environment , ideally aerospace or industrial manufacturing. Strong leadership, problem-solving and communication skills. Excellent opportunity to take ...

improvement. Oversee integrations, security, performance and system governance. Develop the Infor roadmap in line with business and digital transformation objectives. Manage vendors, stakeholders and service-level agreements. Support future deployments, enhancements and business transformation projects. Requirements Proven experience managing Infor ERP/Infor CloudSuite . Strong technical and functional … knowledge of Infor administration, configuration and integrations. Experience with ERP governance, IT service management and change/release management. Strong stakeholder and vendor management skills. Experience within a multinational manufacturing environment , ideally aerospace or industrial manufacturing. Strong leadership, problem-solving and communication skills. xehkeey Excellent opportunity ...

work onsite Monday - Friday for the first 90 days. About the RoleThe Regional IT Team Lead is the backbone of day-to-day service delivery execution across their region. This role exists to protect the integrity of the support queue, shield analysts from chaos, and ensure every ticket … levels of the organization. Experience working within ITSM frameworks and a solid understanding of SLA management. Nice to HaveITIL Foundations certification or equivalent service management training. Prior experience in a formal team lead or shift lead capacity within an IT service desk. Familiarity with enterprise tooling such ...

Provide clear recommendations when timelines, budgets, technical constraints, or business priorities require informed trade‐off decisions. Support the programme throughout discovery, implementation, cutover, and service transition activities. Technical Debt and Future Readiness: - Maintain visibility of technical debt, architectural compromises, and key dependencies across the programme. Support pragmatic decision‐making … manner. Foster collaboration and alignment across multiple workstreams while maintaining architectural integrity and consistency. Operational Readiness and Continuous Improvement: - Work closely with operational and service teams to ensure solutions are prepared for successful service acceptance. Support cutover planning, production assurance, and early‐life support activities. Ensure architectural risks ...

Leonardo Worldwide Corporation is looking for a Senior Application Engineer in Yeovil. You will enhance ITSM platforms like Jira Service Management, collaborating across teams to improve service delivery and operational workflows. This role supports national security applications, involves continuous improvement initiatives, and offers flexible hybrid working arrangements. ...

leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have experience … leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing. #J-18808-Ljbffr ...

Provide clear recommendations when timelines, budgets, technical constraints, or business priorities require informed trade-off decisions. Support the programme throughout discovery, implementation, cutover, and service transition activities. Technical Debt and Future Readiness: Maintain visibility of technical debt, architectural compromises, and key dependencies across the programme. Support pragmatic decision-making … manner. Foster collaboration and alignment across multiple workstreams while maintaining architectural integrity and consistency. Operational Readiness and Continuous Improvement: Work closely with operational and service teams to ensure solutions are prepared for successful service acceptance. Support cutover planning, production assurance, and early-life support activities. Ensure architectural risks ...

summary Delivery Management sits within the Technology Digital and Data Directorate of NHS England. The purpose of delivery management is to drive performance, accountability and transparency; to efficiently and effectively support business operations and the delivery of large-volume technology; and to provide domain specialist capability … complex environment. The teams are divided into five core areas providing technical and service management expertise: Business Operations Contract and Supplier Relationship Management Planning & Portfolio Technical delivery Business Continuity Main duties of the job Provide day-to-day technical administration and coordination support across a broad portfolio ...

operational ownership, support processes and knowledge transfer. Required skills and experience Essential Expert-level Microsoft Active Directory design and administration. Strong Identity and Access Management and RBAC delivery experience. Practical experience integrating enterprise applications using LDAP/S and Kerberos. Experience with Windows Server, Group Policy, security groups … delegated administration. Experience with Microsoft Entra ID and hybrid identity concepts where relevant to the agreed solution. Experience with MFA, privileged access management and enterprise security controls. Strong documentation, stakeholder management, testing and operational handover capability. Desirable Delivery experience in telecoms, network operations or critical national infrastructure. Knowledge ...

Accenture is seeking a Sr Manager for Client Service Delivery in the West Midlands (Birmingham) to lead end-to-end infrastructure and cloud services delivery. The role emphasizes SLAs, KPIs, and cost control within a dynamic, global network. You will drive AI-enabled service management using Dynatrace … ServiceNow, Datadog, and Splunk IT Service Intelligence, while coordinating with IT, DevOps and business units in a security-conscious UK environment. #J-18808-Ljbffr ...

experience in SharePoint development and administration Strong troubleshooting and problem-solving skills Experience delivering SharePoint solutions within a business environment Excellent communication and stakeholder management skills A proactive mindset with a passion for continuous improvement Ability to work across both support and project-based activities Desirable Experience Power … Microsoft 365 technologies ITSM platforms and service management processes Business process improvement initiatives This is an excellent opportunity to join a well-established organisation undertaking a range of SharePoint and digital transformation initiatives whilst maintaining a healthy balance between project delivery and operational support. What you need ...

security policies to protect sensitive data, secure third‐party access and support workforce mobility initiatives. Collaborate with Security Architecture, End User Computing, Identity & Access Management and Security Operations teams to deliver secure browser‐based access solutions. Support browser modernisation initiatives that replace traditional VPN and endpoint‐centric security controls … Governance Lead operational readiness and transition requirements from design/build phase to BAU Lead policy governance, including rule review, optimisation, recertification, and compliance management processes. Drive continuous improvement of network security operations through automation, policy simplification, and control standardisation. Identify opportunities to reduce operational risk through proactive firewall ...

decision-making by presenting options, risks, and recommendations in a balanced and accessible manner. Operational Readiness and Continuous Improvement: - Work closely with operational and service teams to ensure solutions are prepared for successful service acceptance. Support cutover planning, production assurance, and early-life support activities. Document and manage … knowledge of the broader industry landscape. Desirable Skills: - Knowledge of enterprise architecture frameworks and modelling standards such as TOGAF or ArchiMate. Understanding of IT service management, operational readiness and controlled delivery environments. Experience within property services, financial services or similarly complex data-rich organisations. Experience supporting large-scale ...

disaster recovery, backup, and resilience capabilities, ensuring recovery objectives are achieved and regularly tested. Managing incident response, root cause analysis, capacity planning, and infrastructure service improvements. Driving infrastructure strategy, technology adoption, operational efficiency, and compliance with governance and cybersecurity standards. Leading, mentoring, and developing a team of infrastructure professionals … third-party providers. Technical Expertise VMware and virtualisation technologies. Server infrastructure and performance monitoring technologies. Cloud infrastructure and Microsoft technology stack. ITIL framework and service management best practices. Backup, disaster recovery, resilience, and infrastructure monitoring solutions. Desirable Experience Automation and orchestration tools such as Ansible and Terraform. Container ...

products. Investigate and resolve complex production issues related to trade capture, pricing, risk, market data, and trade lifecycle events. Drive incident, problem, and change management activities while ensuring compliance with banking standards and SLAs. Support business-critical activities including market openings, trading support, and regulatory or operational change initiatives. … Options, and related trade lifecycle processes. Good exposure to Commodities products and associated business workflows. Strong understanding of Front Office trading operations, pricing, risk management, P&L, and trade lifecycle management. Extensive hands-on experience with Murex modules including: MxML Exchange Datamart and Reporting MRE/MRE VAR Realtime ...

products. Investigate and resolve complex production issues related to trade capture, pricing, risk, market data, and trade lifecycle events. Drive incident, problem, and change management activities while ensuring compliance with banking standards and SLAs. Support business-critical activities including market openings, trading support, and regulatory or operational change initiatives. … Options, and related trade lifecycle processes. Good exposure to Commodities products and associated business workflows. Strong understanding of Front Office trading operations, pricing, risk management, P&L, and trade lifecycle management. Extensive hands-on experience with Murex modules including:o MxML Exchangeo Datamart and Reportingo MRE/MRE VARo ...

diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout … innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through ...

travel Duration: 6 months initially IR35 Status : Inside This senior-level role sits within a Storage team responsible for the provision of Managed Service & Project activities. The team provides support to the Storage devices on the Live, Development & Test environments as well as performing all Change & Project work. … Switches & SanNav Strong teamwork and interpersonal communication. Have a proven problem solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework and specifically incident and change management Use and support of Veritas NetBackup Good knowledge of NetApp & Hewlett Packard storage devices General ...

London, United Kingdom – Onsite Term: Full-Time, Salaried Hours: 9-6 PM GMT About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year … Microsoft Intune, Microsoft Teams, and Microsoft Entra ID Assist with systems administration across Microsoft Windows Server, Active Directory, Group Policy, identity, access, and endpoint‐management technologies Troubleshoot networking, virtualization, security, and infrastructure‐related issues within assigned client environments Escalate complex technical issues appropriately and collaborate with Senior Systems Engineers ...