London, City of London, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
teams across multiple departments. Role Requirements: Gov/Public sector experience Looked after Target Operation Models Ran either support functions or infrastructure teams Experience reporting upwards to executive teams ServiceManagement experience Active SC Desirable: NPPV Clearance If you are interested in this role, please apply or email your latest CV to (url removed) ASAP! SC Cleared Sharepoint More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions ltd
change to look to ways in which the AV support strategy can be improved.Initially leading a team of 2 AV support professionals, the role will focus on team and servicemanagement although there will still be a small requirement for you to be hands-on.Our client is proud of the service it offers to both users and More ❯
teams to ensure platform enhancements equate to developer experience enhancements Your Story You are one of a rare breed who combine agile product development skills with cloud engineering and servicemanagement experience, enabling you to build strong partnerships with the developers your platform empowers. Seasoned professional with extensive experience building platforms to support a world-class developer experience. More ❯
with technical leads to enhance internal workflows and security processes. Essential Knowledge, Skills and Experience: Hands-on experience with cloud infrastructure, ideally Oracle Cloud (OCI), including provisioning, configuration, and service management. Proficient with Terraform or similar IaC tools. Skilled in implementing and maintaining CI/CD pipelines (e.g., GitHub Actions), especially with automated security testing. Strong knowledge of containerisation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
Immediate We're looking for an experienced Contract Manager to lead a major technology outsourcing programme. You'll drive the procurement, supplier selection, and contractual negotiations with leading managed service providers (MSPs), ensuring the right commercial and operational outcomes are secured for the organisation. About the Organisation Our client is a leading global consultancy specialising in delivering complex change … most recognised institutions. Key Responsibilities Manage the full contract lifecycle - from RFP and supplier evaluation through to contract signature. Lead commercial and contractual negotiations with global MSPs, embedding clear service levels and delivery commitments. Align contractual frameworks with transition plans and operational servicemanagement needs. Work closely with transition leaders to ensure smooth MSP-to-MSP or More ❯
Immediate We're looking for an experienced Contract Manager to lead a major technology outsourcing programme. You'll drive the procurement, supplier selection, and contractual negotiations with leading managed service providers (MSPs), ensuring the right commercial and operational outcomes are secured for the organisation. About the Organisation Our client is a leading global consultancy specialising in delivering complex change … most recognised institutions. Key Responsibilities Manage the full contract lifecycle - from RFP and supplier evaluation through to contract signature. Lead commercial and contractual negotiations with global MSPs, embedding clear service levels and delivery commitments. Align contractual frameworks with transition plans and operational servicemanagement needs. Work closely with transition leaders to ensure smooth MSP-to-MSP or More ❯
london, south east england, united kingdom Hybrid / WFH Options
Anson McCade
Immediate We're looking for an experienced Contract Manager to lead a major technology outsourcing programme. You'll drive the procurement, supplier selection, and contractual negotiations with leading managed service providers (MSPs), ensuring the right commercial and operational outcomes are secured for the organisation. About the Organisation Our client is a leading global consultancy specialising in delivering complex change … most recognised institutions. Key Responsibilities Manage the full contract lifecycle - from RFP and supplier evaluation through to contract signature. Lead commercial and contractual negotiations with global MSPs, embedding clear service levels and delivery commitments. Align contractual frameworks with transition plans and operational servicemanagement needs. Work closely with transition leaders to ensure smooth MSP-to-MSP or More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Anson McCade
Immediate We're looking for an experienced Contract Manager to lead a major technology outsourcing programme. You'll drive the procurement, supplier selection, and contractual negotiations with leading managed service providers (MSPs), ensuring the right commercial and operational outcomes are secured for the organisation. About the Organisation Our client is a leading global consultancy specialising in delivering complex change … most recognised institutions. Key Responsibilities Manage the full contract lifecycle - from RFP and supplier evaluation through to contract signature. Lead commercial and contractual negotiations with global MSPs, embedding clear service levels and delivery commitments. Align contractual frameworks with transition plans and operational servicemanagement needs. Work closely with transition leaders to ensure smooth MSP-to-MSP or More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Anson McCade
Immediate We're looking for an experienced Contract Manager to lead a major technology outsourcing programme. You'll drive the procurement, supplier selection, and contractual negotiations with leading managed service providers (MSPs), ensuring the right commercial and operational outcomes are secured for the organisation. About the Organisation Our client is a leading global consultancy specialising in delivering complex change … most recognised institutions. Key Responsibilities Manage the full contract lifecycle - from RFP and supplier evaluation through to contract signature. Lead commercial and contractual negotiations with global MSPs, embedding clear service levels and delivery commitments. Align contractual frameworks with transition plans and operational servicemanagement needs. Work closely with transition leaders to ensure smooth MSP-to-MSP or More ❯
to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the servicemanagement system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a ServiceMore ❯
to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the servicemanagement system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a ServiceMore ❯
with new technology and project work. Install or decommission devices at office locations - to include cabling from floor to desk and patch panel to switch level. Prioritise escalations from ServiceManagement, providing regular and timely updates. Support print service issues and log issue with Ricoh when needed. Manage VIPs and escalations. Please note this role is subject More ❯
with new technology and project work. Install or decommission devices at office locations – to include cabling from floor to desk and patch panel to switch level. Prioritise escalations from ServiceManagement, providing regular and timely updates. Support print service issues and log issue with Ricoh when needed. Manage VIPs and escalations. Please note this role is subject More ❯
the current SLA's & KPI's. Reviewing & producing documentation, recording all processes to enable first time fixes and quick resolutions etc Monitoring system status and reporting issues quickly to servicemanagement and the relevant teams as necessary. You will need to maintain a high level of customer satisfaction by clarifying the customers' needs and ensure they are met … whilst working within your agreed support role as defined by your management team. Skills knowledge of Linux systems - Supported legacy Unix OS - Solaris 5.7, 10.x, 11.x RHEL 5.x to 9.x & Debian 10.x , 11.x Linux system administration Scripting - Python, Bash, KSH Automation - Ansible VMWare - Deployment of Hosts, affinity rules setup Backups - NetApp, San & Cohesity Understanding of security frameworks, including device More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
verification of Node builds Providing networking configurations Staging of equipment Physical patching Carry out testing for BAU driven changes and provide associated test reports Network configuration and design collateral management Update and appropriately record documentation in the DXC/DXC Customer provided systems Adhere to Project Enhancement Release (PER) processes as needed Validate the configurations applied by 3rd parties … GP1]against the approved configuration Validate the configurations applied by 3rd parties to Nodes[GP2]against as part of the Node acceptance process Escalation for incidents reported via the servicemanagement tools (SM9) for the in-scope devices as requested by NOC Level 2 Provide ad hoc, reactive support for high priority and short notice requests related to More ❯
exciting new opportunity? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The … balancers, SD-WAN, and cloud infrastructure Lead technical troubleshooting calls and coordinate resolution efforts Quickly understand the end-to-end network and application architecture Work within an ITIL-aligned servicemanagement environment Essential Skills & Experience: Minimum 10-12 years of hands-on experience in Networking CCNP certified with strong L3 expertise; CCIE (R&S or DC) highly preferred More ❯
Brighton, England, United Kingdom Hybrid / WFH Options
Alexander Lloyd
SuccessFactors Specialist on an initial 12-month fixed-term contract. About the Role: Reporting into the HR Systems Lead, this role will be responsible for the day-to-day management, configuration, and optimisation of the SAP SuccessFactors system. You’ll play a key role in system maintenance, setting up performance review cycles, supporting and coaching managers on system use … supporting HRIS platforms A strong eye for detail and accuracy Good understanding of GDPR and data protection regulations Strong communication and stakeholder engagement skills Familiarity with Jira or other servicemanagement tools EDI Commitment: We are committed to creating an inclusive and diverse working environment. Applicants from all backgrounds, communities, and identities are encouraged to apply. If you More ❯
eastbourne, south east england, united kingdom Hybrid / WFH Options
Alexander Lloyd
SuccessFactors Specialist on an initial 12-month fixed-term contract. About the Role: Reporting into the HR Systems Lead, this role will be responsible for the day-to-day management, configuration, and optimisation of the SAP SuccessFactors system. You’ll play a key role in system maintenance, setting up performance review cycles, supporting and coaching managers on system use … supporting HRIS platforms A strong eye for detail and accuracy Good understanding of GDPR and data protection regulations Strong communication and stakeholder engagement skills Familiarity with Jira or other servicemanagement tools EDI Commitment: We are committed to creating an inclusive and diverse working environment. Applicants from all backgrounds, communities, and identities are encouraged to apply. If you More ❯
Bring: A self-starting mindset with confidence in decision-making. Strong communication and stakeholder engagement skills. Attention to detail and curiosity about networks, telecoms, or data routing. ITIL or ServiceManagement experience (desirable). Willingness to travel to the Southwest site once a week during initial training. Join a team striving for operational excellence and innovation in a More ❯
support of software produced. Capacity to assist with evaluating and testing products delivered by external system suppliers to ensure that they conform to requirements and methodology. Knowledge in IT ServiceManagement and/or Risk frameworks, and/or international standards is desirable. Analytical skills to establish root causes of defects and incidents are required. If you are More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Morson International (IT)
on the complete device(s) and ancillary requirements for Users -not just the technology- but helping User Organisations prepare for a smooth and safe transition to ESN while protecting service quality and operational effectiveness. At Telent, we're driving the digital revolution-connecting homes, businesses, and infrastructure across the country. Our work is challenging but rewarding, ensuring the UK … impact day-to-day emergency operations, incident response, and communications. Facilitate workshops, operational briefings, and site visits to observe current working practices and recommend improvements. Work with technical and servicemanagement teams to ensure devices and systems are configured in ways that genuinely support end-user workflows. Participate in onboarding governance meetings, ensuring operational and frontline perspectives are … prioritised alongside technical milestones. Support User Organisations in understanding the operational impact of ESN and guide them through change management and readiness activities. Who You Are: Essential: First-hand experience working within an Emergency Services critical communications environment including devices and their interaction with control rooms (police, fire, ambulance) or in direct partnership with such teams in an operational More ❯
legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Use your strong background in managing B2B outbound sales teams focused on Jira ServiceManagement new, upgrade, and expansion Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets Developing and implementing … volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom & email, outbound) Work collaboratively with a geographically dispersed team Have 5+ years of management experience in a B2B SAAS sales environment in the DACH region You are fluent in German & English Strong a track record of success You have a heart for and … passion to provide outstanding customer growth through various platforms and collaborate with teams across multiple geographies Knowledge of the DACHregion and building out a territory Experience using CRM, Pipeline Management, and Analytic tools Motivated and inspired to coach, enable, and mentor selling professionals You are an expert communicator and can creatively get your thoughts across diverse culture You have More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home. Location: Hybrid working in Bristol (occasional visits to other sites) with possible … to influence buy-vs-build decisions Develop expertise in diverse technical and business domains Expand your knowledge of the technical stacks used Skills & Experience Required: Experience using modern configuration management tools (such as Ansible, Chef or similar) Experience working with Terraform Experience working with docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm) Experience both using … Lambda) Industry experience writing well-tested code in one of our platform languages (Java, Go, Python or similar) Knowledge of cross domain principles & technologies Experience of working in a servicemanagement environment Practical applications of using observability patterns in previous systems Creating and monitoring system availability metrics and using those to drive work that reduces downtime There are More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
the next innovator to join us? What will your 'typical’ day look like? Different that’s for sure...: Atom’s Technology team is made up of: Engineering, Delivery, Change, ServiceManagement, Security & Architecture. These capabilities are distributed across multiple cross-functional product teams known as Value Streams. They design, develop and deliver a customer journey that is secure More ❯
the next innovator to join us? What will your 'typical' day look like? Different that's for sure : Atom's Technology team is made up of: Engineering, Delivery, Change, ServiceManagement, Security & Architecture. These capabilities are distributed across multiple cross-functional product teams known as Value Streams. They design, develop and deliver a customer journey that is secure More ❯