526 to 550 of 1,373 Service Management Jobs in England

Associates is seeking an experienced Cloud Service Manager to join a Defence programme in Corsham. The role focuses on designing, implementing and continually improving ITIL-aligned service management processes within a cloud-based environment, working with suppliers, operations and customers. You will own and improve ITIL service management processes across Incident, Change, Problem and Service Request, drive CSI, support multi-supplier environments and ensure strong governance and #J-18808-Ljbffr ...

capable and customer-focused Technical Support Professional to join the team in Bristol. The successful candidate will manage a queue of technical issues and service requests, investigate reported problems and complete standard change requests in line with documented procedures. You will be responsible for resolving incidents where possible … Strong organisational skills, attention to detail and a structured approach to troubleshooting are essential. Key Responsibilities Manage and prioritise a queue of incidents and service requests using Remedy. Investigate technical issues and identify appropriate resolutions. Complete standard service requests and changes in accordance with documented procedures. Escalate complex ...

behind every successful restaurant is reliable technology that keeps our teams connected and our customers happy. We're looking for an experienced IT Operations & Service Manager to take ownership of IT service delivery across our nationwide restaurant estate and Support Office. This is a hands‐on role … closely with the Head of IT, you'll help ensure our restaurants stay operational, our systems remain reliable and our technology partners deliver the service our teams need. What You'll Be Doing Owning day-to-day IT service delivery across restaurants and the Support Office Managing ...

been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job PurposeThe Head of Infrastructure and Cloud is accountable for the strategy, engineering, reliability, and operation of the enterprise … high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance. The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated ...

formerly Cerner)Millennium Electronic Health Record and various other systems, both within and outside Barts Health.The successful candidate will have a software development background, service management experience, experience designing and building interfaces using an integration engine within a healthcare environment, and experience managing or supervising junior staff. … days remote). Following induction and onboarding, participation in a scheduled remote on-call rota is required to ensure out-of-hours service continuity. Main duties of the job Analysis of new requirements and high-level design of integration solutionso Lead the design, development, and assurance of interfaces usingInterSystems ...

Accenture is seeking a senior professional to shape the Finance Reinvention Partner’s GBS service‐management framework. You will define governance, service portfolios, and performance metrics, and lead client workstreams across retained functions and external providers. The role requires extensive experience in GBS/enterprise service management, strong collaboration with technology and data teams, and a proven ability to deliver end‐to‐end service improvements at scale. #J-18808-Ljbffr ...

businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. The Network Provisioning Engineer is responsible … services, perform all testing and documentation of the results of the turn-up. Job Scope/Supervision: The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers. Duties ...

will work closely with wider IT, infrastructure, and security teams to ensure incidents and requests are resolved efficiently and in line with agreed service levels and security standards. Key Responsibilities: Provide 2nd line technical support to end users via Tech Bar (onsite) and remote channels. Act as an escalation … point for incidents and service requests unresolved at 1st line. Troubleshoot and resolve issues across macOS, Windows, iOS, and Android devices. Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive. Configure and support end-user hardware (laptops, mobiles, printers) and software (M365, MDM, VPN). Perform root ...

seeking an experienced Messaging & Collaboration Lead to manage, support, and enhance the organization's messaging, collaboration, device management, and identity management platforms. The ideal candidate will possess strong expertise in Microsoft 365 , Intune , Okta , Proofpoint , SharePoint Online , and MDM solutions , ensuring secure, reliable, and efficient end-user collaboration … maintain messaging and collaboration solutions to ensure high availability and performance. Manage mail flow, email security, retention, archiving, and compliance policies. Endpoint & Mobility Management Manage and support Microsoft Intune and Mobile Device Management (MDM) solutions. Configure device compliance, application deployment, conditional access, and endpoint security policies. Ensure secure ...

dimensions, versions, levels, accounts, sheets, reports, dashboards, and planning workflows under appropriate guidance. Support the delivery of budgeting, forecasting, headcount planning, scenario modelling, and management reporting capabilities for Finance and business stakeholders. Build and support data loads and integrations between Adaptive Planning, Workday Financials, Workday HCM, and other approved … planning data is complete, accurate, and traceable. Monitor scheduled loads and integration tasks, investigate failures, and resolve common data or configuration issues within agreed service levels. Triage incidents and service requests, identifying root causes and escalating complex or high-risk issues with clear evidence and recommended next steps. ...

necessary. Contribute to automation initiatives using Infrastructure as Code (IaC) and scripting. Support backup, disaster recovery, and business continuity processes. Work with vendors and service providers to resolve incidents and implement improvements. Maintain accurate documentation of configurations, procedures, and changes. Participate in project delivery, providing technical input and operational … Code (IaC) tools such as Terraform, Bicep, or ARM templates. Familiarity with cloud governance, compliance, and cost optimisation practices. ITIL Foundation or equivalent service management experience. Relevant cloud certifications (e.g., Microsoft Certified: Azure Administrator Associate) are desirable. Behavioural Competencies Technical Expertise - Maintains up-to-date knowledge of cloud ...

responsibilities Providing security expertise across security standards and accreditations, measure and control the effectiveness of the security controls framework and maintain the Information Security Management System. Deriving and delivering documented Information Security Management Plans which incorporate Regulatory, Legal and Compliance in relation to applicable security policies. Standards … identification of identified risks and emerging cyber security vulnerabilities and threats. The subsequent analysis to quantify and lead risk mitigation plans Work with Service Management to ensure that partners and suppliers adhere to agreed standards, policies and verify/evidence appropriate compliance and security KPIs Work closely with ...

Place to Work”. Are you a strategic expert looking to make a global impact? Join DHL Supply Chain and take ownership of Customer Service Management products and business platforms that support our operations worldwide. As a Senior Customer Solutions Product Manager, you’ll define product vision … Chain priorities and business objectives. Act as the primary IT partner to business stakeholders, leading alignment on priorities, outcomes, and strategic direction. Own Customer Service Management product outcomes, partnering with technical SMEs to deliver scalable and value-driven solutions. Drive improvements in customer service processes, workflows ...

deeper penetration into accounts that already know and trust us. What You’ll Do Close — At Volume Receive warm inbound leads from the Account Management team and marketing — the majority of your pipeline is already primed Run several demos per day with existing customers, moving deals through a short … taking a business from surviving to thriving — you sell transformation, not software Strong command of Salesforce or equivalent CRM Experience in SaaS, field service, or trades industries is advantageous Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate ...

experience to provide hands‐on engineering support within a complex, secure enterprise environment. The successful candidate will support the design, deployment, configuration and lifecycle management of enterprise applications across secure environments, covering integration, testing, deployment and ongoing operational support. Key Responsibilities Deploy, configure and support enterprise applications across Windows … application deployment and configuration. Produce technical documentation including LLDs, build guides and operational runbooks . Support system integration, testing and validation. Work with Service Management teams to resolve incidents and service requests. Contribute to automation and standardisation of application deployment processes. Support operational handover and ongoing application ...

Workplace Engineers to maintain, improve and develop our workplace technology services. Combining structured analysis with hands-on technical activity, you will investigate incidents and service data, identify recurring issues and contribute to practical improvements. You will also help research, test and introduce new ideas, technology and automation. The role … responsibility for defined services and activities. Key responsibilities Investigate incidents, recurring faults and problem records to identify patterns and opportunities for permanent resolution. Use service data and technical evidence to support troubleshooting, decision-making and continuous improvement. Assist engineers with the design, build, testing, deployment and documentation of workplace ...

Workplace Engineers to maintain, improve and develop our workplace technology services. Combining structured analysis with hands-on technical activity, you will investigate incidents and service data, identify recurring issues and contribute to practical improvements. You will also help research, test and introduce new ideas, technology and automation. The role … responsibility for defined services and activities. Key responsibilities Investigate incidents, recurring faults and problem records to identify patterns and opportunities for permanent resolution. Use service data and technical evidence to support troubleshooting, decision-making and continuous improvement. Assist engineers with the design, build, testing, deployment and documentation of workplace ...

IntroductionThe In-Store Technology Analyst role has the responsibility of investigating and resolving technical issues raised through the service management platform, for all in store and head office IT hardware and software. Working daily on site in our stores/offices, the IST Analyst is the physical touch … rotational basis, as well as occasional travel to regional stores and sites.As the In-Store Technology Analyst, you will:•Work collaboratively with other Service Delivery teams to ensure that incidents and problems are efficiently and effectively dealt with •Be the 1st & 2nd line support of PC, Mac and store ...

responsibilities Providing security expertise across security standards and accreditations, measure and control the effectiveness of the security controls framework and maintain the Information Security Management System. Deriving and delivering documented Information Security Management Plans which incorporate Regulatory, Legal and Compliance in relation to applicable security policies. Standards … identification of identified risks and emerging cyber security vulnerabilities and threats. The subsequent analysis to quantify and lead risk mitigation plans Work with Service Management to ensure that partners and suppliers adhere to agreed standards, policies and verify/evidence appropriate compliance and security KPIs Work closely with ...

jobs location - London The In-Store Technology Analyst role has the responsibility of investigating and resolving technical issues raised through the service management platform, for all in store and head office IT hardware and software. Working daily on site in our stores/offices, the IST Analyst … rotational basis, as well as occasional travel to regional stores and sites. As the In-Store Technology Analyst, you will: Work collaboratively with other Service Delivery teams to ensure that incidents and problems are efficiently and effectively dealt with Be the 1st & 2nd line support ...

This is an exciting opportunity for an IT Operational Delivery Project Manager/IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation and Risk Reduction. Description: DEX Sustainability Responsibilities Lead DEX Sustainability from design into delivery, implementation and value realisation … Strong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX. Good infrastructure knowledge including resilience, environments, release management and change control Define and manage Non-Functional Requirements and measurable operational outcomes Drive operational readiness, service transition, deployment and support handover Identify ...

ServiceNow Developers to support a contract-based programme. We are looking for ServiceNow professionals with strong hands-on development experience and exposure to Customer Service Management (CSM) and/or Strategic Portfolio Management (SPM) . Key Responsibilities: Develop and configure solutions across the ServiceNow platform. Work with … commercial experience as a ServiceNow Developer/Technical Consultant . Hands-on ServiceNow development experience. Strong JavaScript and ServiceNow scripting knowledge. Experience with Customer Service Management (CSM) and/or Strategic Portfolio Management (SPM) . Experience with ServiceNow configuration, workflows, integrations and customisation. Strong understanding ...

SIAM Service Integration Manager We are searching for a SIAM Service Integration Manager to join this thriving investment bank as they are growing their Service Integration team This focus requires a SIAM Service Integration focus as this role is focused on building out a brand … function within SIAM Service Integration Role details Title: SIAM Service Integration Manager Employer: investment bank Permanent role, salary £80,000- £120,000 plus bonus Location : London City and home working hybrid 50/50% Requirements: SIAM Service Integration focus, Expertise to set up a roadmap of service ...

Contract type: Standard | Business Unit: IT Consulting Life on the team We are looking for a 3rd Line Engineer – Mobile Device Management to join our Endpoint Build and Configuration team at Computacenter. This is an excellent opportunity to join a collaborative and experienced global team responsible for delivering secure … secure, compliant and aligned with Computacenter's technical and security standards. What you’ll do Provide 3rd line technical support for complex mobile device management issues across a large customer estate. Manage and support mobile device environments using Workspace ONE, Blackberry Unified Endpoint Manager, Microsoft Intune and other modern ...

NetBrain to accelerate the automation of network incident diagnostics, evidence collection and operational workflows. The role will work alongside Network Operations, engineering, tooling and service‐management teams to convert repeatable troubleshooting knowledge into secure, reusable and auditable automation. Key Responsibilities Analyse incident, alert and service‐management … topology, paths, configurations, logs and relevant telemetry, and make outputs available within the incident workflow. Work with CMDB and inventory teams to validate device, service, dependency and configuration‐item data required for reliable correlation and routing. Develop pre‐change and post‐change validation, configuration‐drift and compliance checks where ...