601 to 625 of 1,348 Service Management Jobs in England

commercial growth, customer experience and the wider Technology strategy. Create and maintain a multi-year roadmap across CRM, MarTech, event websites, customer engagement, lead management and supporting integrations. Translate business strategy into a focused portfolio of technology investments, platform improvements and change initiatives with clear outcomes and measures … Provide senior leadership and end-to-end ownership of all Hyve Sales and Marketing platforms and their supporting services. Own the strategic direction, lifecycle, service performance, security, adoption and commercial value of event websites and various CRM platforms and associated products. Create a clear platform strategy for Hyve ...

will play a pivotal leadership role, shaping how we manage cyber risk, compliance, and governance across the Trust. This is more than a management role -- it's an opportunity to influence strategic decision-making, protect vital services, and lead meaningful change in an evolving cyber landscape. You'll work … cyber security, governance, risk, and compliance frameworks Strong experience with ISO 27001, CAF, DSPT, COBIT or similar standards Proven ability to lead risk management, audits, and assurance programmes Experience managing security incidents, vulnerability management, and protective monitoring Demonstrable success in leading teams, driving change, and delivering against demanding ...

migration accreditation/certification Technical assessments, health checks and platform reviews Administration and configuration of Jira and Confluence Administration of Bitbucket and Bamboo Jira Service Management (JSM) configuration, including queues, SLAs and automation API and Scripting experience, including integrations between Jira and other applications Experience using CI/… support application upgrades, testing and deployment Strong understanding of DevOps, CI/CD and modern software development practices Understanding of ITIL/IT Service Management Key Responsibilities Configure, maintain and optimise Atlassian platforms Deliver Jira and Confluence migrations, upgrades and consolidations Carry out technical assessments and platform health ...

migration accreditation/certification Technical assessments, health checks and platform reviews Administration and configuration of Jira and Confluence Administration of Bitbucket and Bamboo Jira Service Management (JSM) configuration, including queues, SLAs and automation API and Scripting experience, including integrations between Jira and other applications Experience using CI/… support application upgrades, testing and deployment Strong understanding of DevOps, CI/CD and modern software development practices Understanding of ITIL/IT Service Management Key Responsibilities Configure, maintain and optimise Atlassian platforms Deliver Jira and Confluence migrations, upgrades and consolidations Carry out technical assessments and platform health ...

providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Head of Security Incident Management is responsible for leading and maturing WPP's global Security Incident Management capability, providing strategic, operational, and technical leadership across the entire incident response … lifecycle. Reporting directly to the Director of Operational Security, this role owns the Security Incident Management function, including Security Incident Management Leads, Senior Security Incident Responders, and Security Incident Responders. The position ensures that security incidents are managed consistently, effectively, and in accordance with WPP policies, regulatory obligations ...

efficientand reliable delivery of digital,dataand technology change across Wiltshire Police. You will lead governance for technical change and release activity, ensuring innovation and service improvement are delivered at pace while protecting operational resilience. Working across multidisciplinary teams,suppliersand senior stakeholders, you will help shape a culture of safe … change, continuous improvement and service excellence that supports the future of digital policing. What you will be doing Lead end-to-end change and release management, ensuring changes to live DDaT services are safely assessed, authorised, scheduled and deployed. Act as the authority for technical change decisions, balancing ...

Cleared Exit/Change Managers for a Hampshire-based opportunity. This role would suit someone with strong MoD experience who has supported complex service transition, exit or change activity within secure environments. You will be involved in managing service exit processes, stakeholder engagement and controlled change across defence … programmes. The Role You will be involved in: Managing service exit and transition activity across secure programmes Supporting change management processes within MoD environments Coordinating stakeholders across client, supplier and internal teams Ensuring service exit activity is delivered in line with governance and contractual requirements Supporting risk ...

month contract , paying up to £700 per day , with hybrid working available . The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management , ideally gained within large-scale, complex or secure environments. Key Responsibilities Lead capacity and performance management across … performance models, forecasts and long-term capacity plans. Analyse infrastructure performance and utilisation across physical, virtual and cloud environments . Produce dashboards, reports and management information to support technical and business decisions. Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure ...

delivery for the TechOps portfolio, sitting as a peer to the senior technical Heads of – Platform Operations, Infrastructure & Network, Retail Operations, Disaster Recovery, DBA, Service Management and SRE – with real authority to challenge, block or reprioritise their plans, not simply coordinate them. You will personally build … standard. Job Duties Sitting as a peer to the senior technical Heads of (Platform Operations, Infrastructure & Network, Retail Operations, DR, DBA, Service Management and SRE), with real authority to challenge, block or reprioritise their plans rather than simply coordinate them. Personally building and owning the master critical path ...

capabilities and product direction and assess where they create meaningful opportunities or implementation considerations for customers. Provide technical leadership across solutions involving Jira, Jira Service Management, Confluence and the wider Atlassian platform, with appropriate knowledge of areas such as Rovo, Jira Align, Bitbucket and relevant Marketplace applications. Advise … confident, courageous, decisive, direct. The must haves: Significant experienced designing and delivering Atlassian solutions in complex customer environments. Strong current knowledge of Jira, Jira Service Management, Confluence and the broader Atlassian platform and ecosystem. Demonstrable experience conducting customer discovery and translating business and technical requirements into solution approaches. ...

customers in product selection and usage optimization, align with industry best practices, avoid adoption pitfalls, and distill customer-centric cloud practice guides. Cloud Resource Management: Assist customers in managing cloud resources, including utilization analysis, capacity planning, and elastic scaling solutions. LandingZone: Deliver best practice guidance for account structure, permissions … Well-Architected Support: Support comprehensive optimization aligned with Well-Architected Framework principles, covering security & compliance, operational stability, cost optimization, and high-performance architecture design. Service Assurance Service Management: Establish service and communication channels during cloud adoption; provide tailored support across online, on-site, and multi-project ...

Applications Manager ERP/HR Enterprise, Workday, COINS ERP, KRONOS, Snowflake, SharePoint, Digital Transformation, Governance, M&A, Vendor Management, Data, Reporting, Automation, Leadership, Hybrid (2 - 4d/w London) This is an exceptional permanent IT Applications Manager ERP/HR opportunity to join a growing organisation undergoing significant technology … governance, development, integration and continual improvement across the organisations enterprise applications landscape. The IT Applications Manager ERP/HR will work closely with Infrastructure, Service Management, Cyber Security, Architecture, PMO, Finance, HR, Commercial and operational stakeholders to ensure core business applications support operational excellence, digital transformation and business ...

Open is seeking an experienced programme delivery leader to drive the Service Management re-platform in the UK. You will coordinate cross-functional teams, manage governance, and partner with external vendors to deliver on time and within scope. The role requires strong risk management, a data-driven ...

long lists, here's what you'll actually spend your time on: Administering and evolving our core platforms (Okta, Google Workspace, AI tools, Jira Service Management and Slack) as the backbone of how Checkatrade operates day to day. Building and maintaining secure, reliable infrastructure that keeps our teams … curious, ready to crack on. You'll do well here if you bring: Hands-on### experienceadministering Okta and Google Workspace, plus endpoint/device management tools like Kandji and Intune across macOS, Windows and ChromeOS. Proven### experiencemanaging IT infrastructure across Windows Server, Active Directory and Office 365, with strong ...

based automation, and AI-driven RAN self-optimisation.**Key Responsibilities** • Define autonomous RAN use cases including self-optimising RAN, self-healing RAN, interference management, energy optimisation, coverage optimisation, capacity optimisation, and fault prediction. • Define RAN KPI models including accessibility, retainability, mobility, throughput, latency, PRB utilisation, interference, handover success, call …/NMS, and vendor automation platforms. • Support Open RAN, near-real-time RIC, non-real-time RIC, xApps, rApps, and service management and orchestration concepts. • Define RAN telemetry, configuration, topology, inventory, and performance data requirements. • Support integration with RAN vendor platforms, OSS assurance systems, inventory, and orchestration layers. ...

operation and maintenance of our IT infrastructure. The ideal candidate will have significant experience in IT support, with a focus on networking, hardware, and service management. Your expertise will be vital in troubleshooting technical issues, maintaining databases, and overseeing cloud and server environments. Responsibilities Provide comprehensive IT support … addressing networking and hardware issues effectively. Administer IT service management processes to maintain optimal performance. Troubleshoot and resolve SQL and database-related problems. Oversee cloud and server environments, ensuring their stability and security. Collaborate with team members to implement IT solutions and improvements. Document and report on system ...

long-term approach is to provide stable, ongoing network services and support transformation projects, the immediate focus of the role will be on service transition and project implementation activities, including technical delivery, operational readiness, network documentation, change support and handover into BAU service operations. The successful candidate will … provide strong technical expertise across LAN, WAN, data centre, wireless, mobile and security technologies, working closely with customer stakeholders, internal engineering teams, service management functions, third-party suppliers and project teams to deliver reliable technical solutions for both transition activities and ongoing transformation initiatives. The position requires ...

maintenance of our IT infrastructure. The ideal candidate will have a strong background in IT support, with a focus on networking, hardware, and service management. Your expertise will be vital in troubleshooting and resolving technical issues, maintaining databases, and managing cloud and server environments. Responsibilities Provide comprehensive IT support … addressing networking and hardware issues efficiently. Manage and maintain IT service management processes to ensure optimal performance. Troubleshoot and resolve SQL and database-related problems. Oversee cloud and server environments, ensuring their stability and security. Collaborate with team members to implement IT solutions and improvements. Document and report ...

clients. Location: Yate, Bristol Hybrid: Minimum of 2 days in the office per week Responsibilities What you’ll be doing: Client Issue Management: Act as the primary point of contact for assigned customer‐raised issues, ensuring concerns are fully understood, appropriately prioritized, and progressed through to resolution; Customer Communication … written communications, providing timely updates, managing expectations, and maintaining confidence throughout the investigation and resolution process; Issue Triage & Prioritization: Assess incoming incidents, defects, service requests, and enhancement requests, ensuring accurate categorization, prioritization, and routing in line with established processes and service levels; Investigation & Analysis: Conduct initial investigations into ...

people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive? Zinier is a company … Canada, Europe, Latin America, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC. What we are looking for Are you consistently exceeding quota but ready to step into a role with greater strategic ...

months Contract type – Freelance Project focus Our client, a large-scale enterprise infrastructure organisation in the aerospace & defence sector, is building a centralised Configuration Management Database (CMDB) to underpin its IT Service Management processes. The role covers designing and developing the CMDB application itself, automating data collection … integration across multiple sources, and delivering operational and executive dashboards with KPI/SLA reporting to improve service quality, governance, and operational efficiency across a multi-supplier delivery environment. Key skills and Experience required 3+ years' application development experience Strong database design and SQL skills REST API integration experience ...

world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision … within a professional services environment. Operating across the firm’s enterprise data platforms, the role sits at the intersection of data architecture, platform engineering, service management, and delivery governance. The Technical Lead will act as the bridge between published data architecture and day-to-day engineering delivery, translating ...

platform. £40,000 - £60,000 per annum, dependent on experience Leeds - Office Based 30 days holiday (increasing by one day per year of service, up to 35 ) + Bank Holidays + Work Anniversary Day Off Excellent career growth opportunities in a thriving start‐up environment Benefits include Wellbeing Support … Customer‐facing experience with an ability to manage multiple stakeholder relationships. A structured, detail‐driven approach with strong problem‐solving skills. Experience with Field Service Management (FSM) software, such as Joblogic or Simpro. Experience with tools such as HubSpot, Salesforce, Zapier. Exposure to field service, facilities management ...

bids and funding applications by providing operational evidence, delivery track record and client intelligence. Internal coordination and reporting Coordinate across functions (product & tech, Service Operations, Research, and project management) to deliver against each contract's specification and study requirements. Produce weekly operational reporting for your contracts, and contribute … monthly Service Operations review, so there are no internal surprises ahead of client reporting or study milestones. What you'll have Experience managing client relationships in contract management, account management, research operations or service management roles. Experience in digital health, healthcare, academic research, life sciences ...

Winston Taylor. Position summary Do you have proven supervisory experience in IT support, alongside strong leadership capabilities and a commitment to operational excellence? As Service Desk Supervisor at Winston Taylor on a 6-month fixed-term contract, you will oversee daily service desk operations during a transformative period … growth. You will lead and coach Service Desk Analysts, providing direction and motivation throughout. The role requires acting as an escalation point for complex enquiries. You will proactively identify issues and resolve them before they affect users. Monitoring performance against established KPIs and SLAs forms an essential part ...