651 to 675 of 1,324 Service Management Jobs in England

teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown! Job Description As a Service Manager at Ubisoft Newcastle, you will report to the Associate Director of Service Management and shape support services for the Rainbow … services meet changing needs. The portfolio assigned to this role may change as business priorities evolve. What you’ll do Define and update the service strategy and roadmap for the Rainbow Six Siege portfolio Build partnerships with Rainbow Six production and business teams, Ubisoft Core Services and CRC teams ...

teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown! JOB DESCRIPTION As a Service Manager at Ubisoft Newcastle, you will report to the Associate Director of Service Management and shape support services for the Rainbow … services meet changing needs. The portfolio assigned to this role may change as business priorities evolve. What you’ll do Define and update the service strategy and roadmap for the Rainbow Six Siege portfolio Build partnerships with Rainbow Six production and business teams, Ubisoft Core Services and CRC teams ...

bring to the table, supporting one another as we continue to deliver for our customers. LI-KS1 Support in defining, implementing and operating improved service support governance across SMARTY and our IT/Digital Partners. Manage BAU operational issues through partnering with teams across SMARTY and our IT/… Digital partners and feedback on service improvement initiatives. Working closely with our partners to ensure service assurance processes are being followed and appropriate governance is applied. Working with Senior Managers on Service improvements and feeding in observations and problem areas. Develop and execute weekly and monthly operational ...

leading global provider of software solutions to the telecommunications and technology sectors. Our client provides mission-critical software solutions to telecommunications and communications service providers, spanning BSS/OSS, billing and revenue management, customer management, product and service management, and digital transformation. We are looking … software solutions into System Integrators across EMEA.Profile required: Proven experience selling OSS, BSS, VAS, Core Network or other complex telco software solutions to Telecommunications Service Providers, System Integrators across EMEADemonstrable track record of hunting and closing new business, as well as growing existing revenue streamsFluent English, both verbal ...

Nottingham, GBR - CC Hatfield Adm | Job-ID: 220566 | Contract type: Standard | Business Unit: Information Technology Life on the team Join our Software Licence Management team as the senior point of expertise for a strategic customer environment. You will bring together licensing knowledge, commercial insight, governance and service delivery … decision‐making. Assess licensing impacts across transformation, data‐centre, cloud, migration and upgrade activity, including Azure cost and cloud‐licensing considerations. Represent Software Asset Management in customer, operational and vendor governance, managing actions, assumptions, decisions and escalations. Lead service improvements through stronger controls, automation, artificial intelligence, workflow improvements ...

experienced Service Delivery Manager who thrives on managing high-value customer relationships, driving service excellence and identifying commercial opportunities? Think Specialist Recruitment are delighted to be working with a leading business to recruit a Service Delivery Manager to take ownership of some of their largest and most … strategically important customer accounts. This is a high-profile role where you'll be trusted to build strong relationships with senior stakeholders, ensure exceptional service delivery and act as the bridge between customer requirements and internal operational teams. Salary - £70,000 plus benefits Monday - Friday - Office based in Watford ...

SuccessFactors Service Lead Location: Oxford - Hybrid (2 days onsite per week) We are looking for an experienced SAP SuccessFactors Service Lead to lead service delivery, solution governance and continuous improvement across a global SuccessFactors environment. Key Responsibilities Lead end-to-end SuccessFactors service delivery, including incidents … Integration Suite, Integration Centre, OData and Compound Employee API. Govern testing, releases, deployments and production support. Lead global functional, technical and business stakeholders. Drive service improvement, issue resolution and platform stability. Key Requirements Strong experience leading SAP SuccessFactors services or programmes. Broad knowledge across multiple modules, including Employee Central ...

prioritise enhancements in line with business strategy. Ensure application stability, resilience, performance and appropriate lifecycle management. Manage platform upgrades, configuration and technical debt. Service and support management Lead application support for business-critical banking platforms. Manage incidents, problems and service requests, including major incident coordination. Produce root … operating procedures. Change, release and testing Own release planning and deployment activities across nCino and Mambu. Coordinate user acceptance testing, regression testing, defect management and business sign-off. Manage deployment readiness, production validation and post-release hypercare. Ensure changes comply with the Bank's governance, audit and regulatory requirements. ...

track record in the UK and Europe, with growth plans built on trusted partnerships and deep industry expertise. About the role: As an Expert Service Delivery Manager, you will own the end-to-end service relationship for one or more of Ensono's most strategic, mainframe-centric clients. … executive face of Ensono to CIO/CTO-level stakeholders, orchestrating delivery across z/OS, distributed and cloud platforms, and driving continual service improvement across a highly complex, multi-tower estate. This is a senior, client-facing role for someone who is equally comfortable in an ITIL governance ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

across water, energy, transport and telecom. Reporting to the Head of Technology Assets & Value, the Software Asset Manager will establish and lead Software Asset Management (SAM) across M Group Technology. You will be responsible for governing software assets throughout their lifecycle, ensuring effective management of licences, renewals, usage … compliance, costs and supplier relationships. Working closely with Technology, Finance, Procurement, suppliers and managed service providers, you will provide trusted insight into software assets, enabling informed decision-making, reducing risk, and driving value across the organisation. You will play a key role in improving software governance, audit readiness ...

Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. … have a presence in Edinburgh, Jersey, Leeds, Birmingham, Bristol and Manchester. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible ...

looking for a London based Team Leader to lead our EMEA Service Desk, within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistent, high-quality employee experience. You will combine strong people leadership with technical and operational expertise , demonstrating … prevent repeat issues. You will work as part of one ETS team, partnering across Support, Engineering, Infrastructure and Product to improve tools, processes and service outcomes. We’ll Trust You To Lead, coach and develop a high performing Service Desk team, creating shared accountability and continuous learning Manage ...

improving Azure, Microsoft 365 and hybrid infrastructure services Managing and maintaining enterprise networking, firewalls, VPNs and connectivity services Delivering infrastructure changes, upgrades and service improvements Helping reduce legacy technology dependencies and supporting cloud migration initiatives Automating deployments and configuration through scripting and tooling Working closely with Service Desk … premise infrastructure Strong networking expertise, including firewalls, routing, switching and VPN technologies Experience with automation, scripting and infrastructure-as-code approaches Understanding of IT service management processes, including incident, change and problem management Strong troubleshooting, stakeholder management and vendor management skills A structured, pragmatic approach ...

teams, managing risk and dependencies, and holding a firm line on the value we set out to create. It calls for strong facilitation, stakeholder management and prioritisation skills, and the judgement to apply just enough process to keep pace without losing control. AI is a firm-wide priority … want to deliver in, we'd love to hear from you. About Us Schroders is a global investment manager which provides active asset management, wealth management and investment solutions. We aim to provide excellent investment performance to clients through active management. We serve a diverse client base that ...

facing experience with an ability to manage multiple stakeholder relationships. A structured, detail-driven approach with strong problem-solving skills. Desirable Experience with Field Service Management (FSM) software, such as Joblogic or Simpro. Experience with tools such as HubSpot, Salesforce, Zapier. Exposure to field service, facilities management or service-based industries/systems. Background in pre-sales, implementation, or customer success engineering. Commercial awareness and confidence in sales-led conversations. Experience delivering fast-paced onboarding or implementation projects. We are proud to be partnered with a well-funded, ambitious and high-growth AI SaaS start ...

work with integrated technologies in a fast-paced hospitality environment. What you'll be doing: Act as the technology specialist for kiosk, key management and guest access solutions across our hotel estate. Support the design, implementation and continuous improvement of technology solutions that enhance the guest journey from check … hotel technology ecosystem. Investigate technical issues, identify root causes and drive sustainable resolutions. Provide technical expertise and guidance across product, platform and service initiatives. Support solution design, configuration, testing, implementation and ongoing operational support activities. Ensure solutions meet agreed standards for performance, security, resilience and supportability. Build and maintain ...

Director of IT Operations, you’ll lead the day-to-day delivery of IT Operations, managing a specialist team and overseeing our managed service partners. You’ll drive critical migration and transformation initiatives, helping consolidate and modernise our technology estate while maintaining high standards of service, security … system migrations, upgrades and technology transformation initiatives, supporting the move to a streamlined and well-governed technology estate. Manage and direct third-party IT service providers, ensuring delivery against agreed service levels and operational objectives. Maintain strong security, compliance and governance standards across all managed systems, ensuring audit ...

looking for an experienced ITSM Engineer to join their Group Technology function on an initial 3-month contract. The role sits within their Service Integration & Management (SIAM) team, supporting a complex technology environment and helping to continuously improve the organisations IT Service Management platform. Youll … required Identifying opportunities to automate manual processes Supporting the introduction of AI capabilities to reduce demand on support teams Building dashboards, reports and monitoring service performance Troubleshooting and resolving Freshservice platform issues Working with stakeholders to understand requirements and implement new functionality Supporting Incident, Problem and Change Management ...

quality operational support, drive system enhancements and partner closely with business stakeholders to align technology solutions with business needs. This role combines people leadership, service delivery and strategic technology planning, providing the opportunity to influence technology operations, strengthen governance and contribute to wider Group technology initiatives. You'll play … resources.* Provide subject matter expertise on core business systems, their functionality and the data held within them.* Establish and monitor operational performance metrics, including service response times, system performance and user satisfaction, and recommend improvements where required.* Take local ownership of infrastructure and desktop support services, working with Group ...

monitor infrastructure services and recurring issues, making sure potential problems are identified early and that the right action is taken to maintain service availability and performance. You’ll also work closely with colleagues across Support, Solution Delivery, Cyber and Applications, as well as third-party suppliers and service … partners. Whether you’re coordinating maintenance, supporting a project or managing an escalation, you’ll help make sure teams are working together and that service expectations are met. And when something goes wrong, you’ll play a key role in bringing people together to restore services, support root cause ...

ContractLondon, WaterlooPosted 2 weeks agoCompetitive USD/Year This is an exciting opportunity for an IT Operational Delivery Project Manager/IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation & Risk Reduction. Description: DEX Sustainability ResponsibilitiesLead DEX Sustainability from design … into delivery, implementation and value realisationStrong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX.Good infrastructure knowledge including resilience, environments, release management and change controlDefine and manage Non-Functional Requirements and measurable operational outcomesDrive operational readiness, service transition, deployment and support ...

solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‐on role supporting both internal systems and our managed customers, while helping to drive technical excellence across the Service ...

digital workplace services. The remit includes Microsoft Azure, Microsoft 365, Entra ID, endpoint services and supporting infrastructure. Working with a technical specialist and external service providers, you will ensure colleagues have reliable, secure technology while managing service quality, operational risks and costs. Key responsibilities … operation of cloud hosting, infrastructure and digital workplace services. Oversee platform availability, capacity, performance and resilience. Monitor cloud consumption and optimise hosting and service costs. Manage infrastructure risks, incidents and service improvements. Maintain effective backup, recovery and disaster recovery capabilities. Own the operational management of Microsoft ...

continuous improvement of critical Deposit Applications. This role is accountable for the end-to-end technical delivery, operational performance, security, resilience, and lifecycle management of a portfolio of business-critical applications hosted primarily on Microsoft Azure.Hybrid working:The places that you work from day to day will vary according … ASP.NET, Web APIs, SQL Server, and SSIS.Experience with Azure Cloud, CI/CD pipelines, DevOps, and Agile/Scrum delivery.Knowledge of CRM/Case Management platforms such as Siebel CRM and/or Microsoft Dynamics 365.Experience with application integration, API-led architectures, and high-volume data processing systems.Strong understanding ...