876 to 900 of 1,381 Service Management Jobs in England

maintain core infrastructure platforms including Windows Server, Active Directory, Microsoft Entra ID (Azure AD), Hyper‐V, storage and backup environments. Support system monitoring, patch management, vulnerability remediation and disaster recovery activities to ensure secure and resilient services. Troubleshoot and resolve infrastructure, server and application issues, providing technical expertise across … Directory Hyper‐V PowerShell Backup and Disaster Recovery solutions Storage platforms SCCM/Microsoft Configuration Manager SCVMM HPE Infrastructure Networking technologies Security and vulnerability management tools What We're Looking For At least 3 years' experience in an Infrastructure Engineer, Systems Engineer, Systems Administrator or IT Operations role. Good ...

technical demonstrations, proof-of-concepts or integration testing Strong knowledge of Digital Engineering , Digital Thread or Engineering Toolchains Experience working with engineering data, configuration management and lifecycle processes Proven delivery experience across complex, multi-stakeholder programmes Excellent stakeholder management and communication skills Experience working across engineering, IT, manufacturing … supply chain teams Degree in Engineering, Computer Science or a related discipline Project Management qualification (APM, PRINCE2 or equivalent) or equivalent experience IT Service Management knowledge (ITIL or similar) Desirable API integration, middleware or event-driven architectures Interoperability and systems integration Cyber Security and secure engineering environments ...

37.5 - MaglonaFull Time (Part time hours may be considered) An opportunity has arisen for a fixed term position for 24 months within Digital Access Management Department. The role is structured around a Digital Access Administrator position but the department focusses on creating and maintaining user active directory accounts … timely and professional manner. Use expertise to resolve problems and enhance processes Contribute to new and developing working practices To deliver exceptional service To undertake any other duties commensurate with the scope of your role and within your skill set as requested. Main duties of the job The successful ...

Operating within a complex and highly regulated Financial Services environment, you will provide technical leadership across strategic transformation programmes, major technology investments, and operational service improvements. You will work closely with executive stakeholders, business leaders, operational teams, suppliers, and customers to ensure infrastructure capabilities support business objectives while delivering … within large, complex enterprise environments that include cloud platforms, legacy technologies, outsourced services, and multiple suppliers. Strong background in Financial Services, Banking, Insurance, Wealth Management, or other highly regulated industries. Deep technical expertise in Microsoft Azure, AWS, hybrid cloud environments, infrastructure security, enterprise networking, IAM, and platform services. Strong ...

complex network infrastructure, troubleshoot incidents, implement changes, and help improve the reliability and performance of critical services. The engagement is more operational and managed-service focused than many of Appvia’s traditional platform engineering projects, but you’ll also have the opportunity to broaden your cloud, automation, and platform … VPNs, NAT, ACLs, and secure connectivity Strong troubleshooting and incident-resolution skills Understanding of resilient and highly available network design Experience working in live service, operational, or managed-service environments Clear communication skills and confidence working with technical teams and stakeholders A proactive, customer-focused approach Active ...

appropriate reporting and notifications to key stakeholders Own the major incident lifecycle end to end, from declaration through to satisfactory resolution as confirmed by Service Management Proactively manage major incidents to satisfactory resolution in a timely manner, ensuring minimal business impact, initiating escalation procedures as appropriate, chairing post … incident reviews and managing persistent or recurring incidents identified through trend analysis Own the Problem Management process, driving root cause analysis for recurring and high-impact incidents, maintaining the Known Error Database and tracking problems through to permanent fix Own the Change Management process, chairing CAB, assessing ...

hiring an experienced Senior Technical Transition Engineer to join our Infrastructure team. This is a highly technical role focused on bringing new customers into service, leading technical due diligence, deploying tooling, documenting environments, and ensuring a smooth transition into operational support. You’ll work across a broad range … technologies, engaging directly with customers, third parties, and internal technical teams to deliver successful service transitions. If you enjoy getting under the hood of complex IT estates, solving technical challenges, and shaping how services are onboarded and supported, this role offers the opportunity to make a real impact across ...

hiring an experienced Senior Technical Transition Engineer to join our Infrastructure team. This is a highly technical role focused on bringing new customers into service, leading technical due diligence, deploying tooling, documenting environments, and ensuring a smooth transition into operational support. You’ll work across a broad range … technologies, engaging directly with customers, third parties, and internal technical teams to deliver successful service transitions. If you enjoy getting under the hood of complex IT estates, solving technical challenges, and shaping how services are onboarded and supported, this role offers the opportunity to make a real impact across ...

summary The End User Application Support Engineer provides first line technical support in response to service desk requests from Northamptonshire Healthcare NHS Foundation Trust and partner organisations, ensuring that issues are resolved at first point of contact wherever possible. The role supports the smooth and timely delivery … service management support in line with agreed key performance indicators and service level agreements. The post holder will provide professional telephone and remote support, triage and escalate incidents where required, support user account administration, monitor core business systems and contribute to the continuous improvement of Service ...

Stevenage. This is a hands-on Level 2 support and administration role, requiring strong knowledge of Google Workspace alongside excellent ITSM and incident management experience. Key Skills Required: Advanced Google Workspace Administration Strong L2 Google Workspace support experience Gmail, Google Meet, Drive, Chat, Docs, Sheets & Slides User account … application/service management Expert-level incident & request management Remedy/enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure Ability to identify technical and ITIL process gaps You'll be responsible ...

leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily operations … oversight and driving service quality initiatives. This position offers competitive compensation and a supportive work environment. #J-18808-Ljbffr ...

roadmap, and operational excellence for critical enterprise messaging and integration platforms. You will bridge engineering, architecture, and business teams to drive platform standardization, lifecycle management, and high-availability outcomes across a global financial infrastructure. Your Impact Strategy & Roadmap: Define and maintain multi-quarter product roadmaps covering security, automation, platform … customer onboarding for IBM MQ, ACE, ITX, and Instana platforms. Lifecycle & Governance: Lead platform lifecycle initiatives-including upgrades, deprecation strategies, and technical debt management-while enforcing reference architectures and security controls (mTLS, certificate management). Reliability & Performance: Own service health outcomes by monitoring SLIs, SLOs, and MTTR ...

roadmap, and operational excellence for critical enterprise messaging and integration platforms. You will bridge engineering, architecture, and business teams to drive platform standardization, lifecycle management, and high-availability outcomes across a global financial infrastructure. Your Impact Strategy & Roadmap: Define and maintain multi-quarter product roadmaps covering security, automation, platform … customer onboarding for IBM MQ, ACE, ITX, and Instana platforms. Lifecycle & Governance: Lead platform lifecycle initiatives-including upgrades, deprecation strategies, and technical debt management-while enforcing reference architectures and security controls (mTLS, certificate management). Reliability & Performance: Own service health outcomes by monitoring SLIs, SLOs, and MTTR ...

platforms across multiple business entities. Provide technical leadership across server, storage, Active Directory, virtualisation, backup and disaster recovery services. Establish and govern infrastructure standards, service levels and best practices to improve reliability, security and efficiency. Support strategic initiatives including data centre modernisation, cloud adoption and infrastructure transformation programmes. Champion … automation and continuous improvement to enhance service delivery. Partner with stakeholders, vendors and technical teams across the EMEA region to successfully deliver change and drive adoption of new technologies. What We're Looking For Proven experience leading infrastructure teams within complex enterprise environments. Strong technical expertise across Windows Server ...

established capability responsible for the platforms that support both business operations and the wider technology estate across a global organisation. Working closely with Infrastructure, Service Management, Cyber Security and divisional IT teams, you will ensure platforms are trusted, integrated, scalable and aligned to business objectives. Key Responsibilities Define … leading enterprise platforms, technical teams or technology functions. Experience working within complex, federated or multi-business organisations. Strong knowledge of ITSM, ITAM, CMDB, endpoint management and observability tooling. A track record of platform transformation, standardisation and continuous improvement. Experience managing technology platforms within engineering, industrial, manufacturing, energy, defence ...

services that customers can rely on? Do you know how to turn operational complexity into clear direction, stronger more efficient teams, and deliver better service? We’re looking for a visible, commercially minded leader to shape our Cloud & Managed IT function and help us deliver an outstanding customer experience. … Director, you’ll lead Cloud Operations, Tier 3 Operations and internal IT, creating one high-performing function with a shared purpose. You’ll own service performance, customer outcomes and team capability, ensuring services meet agreed commitments while driving automation, standardisation and shift-left improvement. This is a senior, highly ...

client, a fast-growing Managed Service Provider (MSP), is currently recruiting a 2nd Line IT Engineer to join their team on an initial 3-month contract. The successful candidate will be responsible for providing responsive technical support across Microsoft 365 and Google Workspace environments, troubleshooting technical issues, and delivering … excellent level of customer service to a diverse client base. Key Responsibilities for the 2nd Line IT Engineer: 2nd Line Support: Provide technical support for incidents and service requests across Microsoft 365, Google Workspace, Windows and Mac devices. Troubleshooting & Resolution: Diagnose and resolve issues relating to Outlook, Exchange ...

Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. … however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide ...

mission-critical applications. Our ADM teams play a vital role in delivering reliable, secure, and high-performing SAP services while driving continuous improvement and service excellence for our clients.Your RoleMonitoring, troubleshooting, and resolving SAP interface and integration failuresManaging SAP PI/PO integration scenarios, mappings, and message flowsSupporting … landscapePerforming detailed root cause analysis to identify and resolve complex integration issuesEnsuring data integrity, accuracy, and consistency across interconnected systemsSupporting incident, problem, and change management activities in line with established service management processesWorking closely with functional, technical, and infrastructure teams to maintain service stability and performanceIdentifying ...

Functional & Business Process Expertise Provide technical and solution guidance across key SAP business domains, including: Plant Maintenance (PM), Finance & Controlling (FICO), Human Capital Management (HCM), SuccessFactors (SF), Order-to-Cash (OTC), Enterprise Asset Management, Customer and Partner Connections, Extended Warehouse Management (EWM), Ariba Procurement, Procurement & Supply Chain … Processes Provide architecture leadership and technical oversight for: OpenText, SCADA Systems, DNCC BA, FRAS, Forecaster, GlobalScape, Remote Link, Technolog (DPRS), Field Service Management (FSM), MRPS Other operational technology and enterprise applications Sybase ASE, Oracle and HANA DBA Integration, Cloud & Middleware Leadership Design and govern integration architectures across ...

business units transition onto a unified Target Operating Model (TOM).This is a broad, strategic role where you'll work across business, technology, service management and transformation teams, developing practical end-to-end solutions that are scalable, supportable and aligned with wider business and technical objectives. The RoleAs … Solution Architect, you will: Lead solution design activities across the transformation programme. Develop end-to-end solutions covering people, process, technology, data, service and governance. Translate complex business requirements into practical technical and operational solutions. Analyse existing operating models, processes and technology landscapes. Identify impacts, dependencies, risks and opportunities ...

Relationship Development Build long-term, high‐trust relationships with key stakeholders Identify upsell and cross-sell opportunities within existing accounts Position Kocho’s broader service portfolio strategically Maintain executive‐level engagement beyond initial deal closure Nurture and develop opportunities within the sales pipeline Work closely with marketing, pre‐sales … with farmer discipline. Experience & Capability Proven success selling complex IT services and digital transformation projects Strong understanding of business transformation, operating model design, IT service delivery and IT service management Track record of winning new logos and expanding existing accounts Comfortable selling to both technical and business ...

scale enterprise technology environment, leading the successful delivery of complex business and technology initiatives. This is a senior delivery role requiring strong leadership, stakeholder management and governance experience, with responsibility for coordinating multiple teams, workstreams and third-party suppliers to ensure successful outcomes. Key Responsibilities Lead … senior-level forums. Manage resources, capacity, budgets and financial forecasting. Coordinate third-party suppliers and technology partners. Monitor delivery performance through KPIs and management information. Ensure delivery complies with relevant governance, risk and regulatory requirements. Identify opportunities to improve delivery processes and ways of working. Essential Experience Proven experience ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

tools or integration scripts. The candidate should be able to write, debug, and maintain complex scripts to automate tasks and streamline workflows. Intune & Endpoint Management:Hands-on experience managing Microsoft Intunein a production environment, including device enrollment, policy configuration, software distribution, and troubleshooting of MDM issues. Familiarity with related … industry certifications or training. For instance, Microsoft certifications(such as for Intune/Endpoint Administration or Azure Administration) or an ITIL Foundationcertification for IT service management processes can be a plus. Any formal training on GDS systems or travel booking software would also be beneficial. Additional Technical Skills ...