976 to 1,000 of 1,382 Service Management Jobs in England

Microsoft Office, including Visio (or equivalent). Preferred Experience Exposure to manufacturing or engineering environments. Experience supporting Business Process Re‐engineering or Change Management activities. Understanding of application testing lifecycles and service management principles. Familiarity with methodologies such as Lean Six Sigma, design thinking, ITIL or enterprise ...

technical designs for modern enterprise‐scale applications, utilising or defining effective patterns and technologies show ownership of designs and their evolution and transition into service have an excellent working knowledge of software development, programming languages, modelling languages and methodologies and know how to apply them identify and adhere … many of our projects. It will be valuable (and essential for some contractor roles) if you are familiar with these activities and concepts: the Service Manual Agile delivery phases Service Assessments A solid understanding of the benefit of user‐centred design and understanding accessibility standards Good understanding ...

internally and externally provisioned applications estate, with SAP at its core. The role is responsible for technical and commercial oversight, governance, assurance and outsourced service management and is expected to be hands-on with the day-to-day direction of outsourced resources and decision making relating … Lead to evolve cyber control framework of Manage, Protect, Detect and Respond capability/controls, with ongoing maturity assessments Oversee service provisioning and hosting of external/SaaS LoB apps and associated integrations Manage apps lifecycle (scope, source, design, build, test, commission, host, run, maintain, upgrade, retire, archive ...

intelligence best practices, including dimensional modelling, data warehousing, and data governance. Experience supporting mission‐critical systems with a strong focus on uptime, stability, and service excellence. Working knowledge of Windows Server environments and networking fundamentals. Experience operating within regional or global organizations. Bachelor's degree in a relevant field … other reporting technologies. Knowledge of cloud‐based data architectures and modern analytics platforms. Experience supporting bespoke business applications with complex database dependencies. Exposure to service management or ITIL‐aligned support environments. Experience mentoring colleagues and contributing to technical capability development within a team. Certifications in Microsoft SQL Server ...

company Story Established in 1998, the company is the UK’s #1 Field Service Management (FSM) software platform. We are a global business with offices in the UK, Pakistan, and Vietnam. Since our management buy-out in 2013, we have grown from ~£500K ARR to ~£35M+ … primary capital and will fuel our next phase of growth by accelerating our AI-first roadmap, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond. With Vista’s backing, we’re transforming from a successful UK business into a global ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly … client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self-service portals Participating in an on-call rota (up to one week ...

design quality Monitor emerging technologies and best practices and recommend innovation opportunities that deliver business value Support the definition of supplier contracts and the management of suppliers in-life Work with Cyber-Security, Data, Digital Enablement, Operations, and Delivery teams to turn business demand into effective technology change Promote … Architecture qualifications such as TOGAF, Open CA, BCS, or equivalent Cloud architecture certifications (AWS, Azure, Google Cloud) ITIL, CISSP, ISSAP, or other security and service management qualifications Experience in telecommunications, OSS/BSS, infrastructure management, or network operations Experience within joint venture, regulated, safety critical, or multi ...

SUMMARY:We are seeking an experienced Data Scientist to help develop and deploy enterprise-scale AI and machine learning solutions that improve operational efficiency, service resilience and customer outcomes. You will work closely with software engineers, SREs, product managers, platform teams and business stakeholders to identify opportunities, build predictive … Machine Learning SolutionsDesign, build and deploy machine learning models to solve operational and business challenges. Develop predictive analytics capabilities focused on incident prevention, service health, operational risk and customer experience. Support the development of Generative AI applications leveraging LLMs, retrieval systems and agentic workflows. Evaluate emerging AI technologies ...

SUMMARY We are seeking an experienced Data Scientist to help develop and deploy enterprise‐scale AI and machine learning solutions that improve operational efficiency, service resilience and customer outcomes. You will work closely with software engineers, SREs, product managers, platform teams and business stakeholders to identify opportunities, build predictive … Learning Solutions Design Design, build and deploy machine learning models to solve operational and business challenges. Develop predictive analytics capabilities focused on incident prevention, service health, operational risk and customer experience. Support the development of Generative AI applications leveraging LLMs, retrieval systems and agentic workflows. Evaluate emerging AI technologies ...

Office. Experience handling LTSC Channels and KIOSK is highly desirable Basic level understanding of SCCM/Active Directory and a working knowledge of IT service models Networking experience to include an understanding of LAN/WAN/LAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners. Working Knowledge of IT Service Management (ITSM) software (ServiceNow). Excellent customer interface and customer service skills. Some flexibility with working hours when needed. SC Cleared ...

senior leaders across your supported functions. You may also provide leadership and coaching to Product Owners and other product professionals, helping to embed product management best practice and a culture of continuous improvement.Here, you'll achieve results by:Product Strategy & VisionDefining and communicating a clear vision, strategy and outcomes … inform prioritisation and product improvements.Driving continuous optimisation of products throughout their lifecycle.Leadership & Product CraftCoaching and mentoring Product Owners and wider delivery teams in product management best practices.Championing customer-centric, outcome-driven product thinking across the organisation.Influencing stakeholders at all levels to align on product strategy, priorities and investment decisions.Enabling ...

Maintain project documentation, meeting minutes, action trackers, version control, and lessons learned. Coordinate technical support with engineers, technicians, and other technical stakeholders. Support portfolio management, including project resources, revenue, capital costs, and budgets. Support project risk management and guide Project Managers. Coordinate and manage on‐site contractors supporting … project delivery. Support the management of change requests. Perform quality assurance activities to ensure deliverables meet agreed standards. Keep up to date with developments in project and service management methodologies, tools, and technology. Experience & Qualifications Bachelor’s degree in a relevant discipline, plus 2 years’ post‐related ...

architecture of established patterns, principles and guidelines Contribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the team Contribute to the development of collateral to support Security Consulting … market’s propositions and service offerings. Contribute to the development and presentation of compelling client proposals collaborating with teams across our business. Contribute to documented Information Security Management Plans which incorporate Regulatory, Legal and Compliance in relation to applicable security policies. Standards and guidelines Contribute to the identification ...

architecture of established patterns, principles and guidelines Contribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the team Contribute to the development of collateral to support Security Consulting … market’s propositions and service offerings. Contribute to the development and presentation of compelling client proposals collaborating with teams across our business. Contribute to documented Information Security Management Plans which incorporate Regulatory, Legal and Compliance in relation to applicable security policies. Standards and guidelines Contribute to the identification ...

Higher Education SORP. Proven experience leading large-scale, complex transformation projects within finance or systems environments. Exceptional analytical, problem-solving, and stakeholder management skills. Strong knowledge of software development methodologies (e.g. Agile, Waterfall) and tools like Microsoft Project. Experience implementing organisational change, promoting innovation, and overcoming resistance … ways of working. Outstanding communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Knowledge of ITIL and service management methods is desirable. Educated to degree level or equivalent. What We Offer The chance to lead a high-impact project transforming financial processes ...

risks. Supporting network improvement projects and wider business initiatives. Working closely with security teams on network reporting, risk analysis and compliance activities. Collaborating with service management teams to ensure agreed service levels are met. Supporting secure network environments, including crypto solutions and associated technologies. Maintaining network documentation … operational processes. Liaising with third-party vendors and technology partners to optimise service delivery. Required Experience We're keen to speak with candidates who can demonstrate: Strong Network Engineering/IT Infrastructure background. Experience within secure or highly regulated network environments, including crypto technologies. Good knowledge of Cisco technologies ...

risks. Supporting network improvement projects and wider business initiatives. Working closely with security teams on network reporting, risk analysis and compliance activities. Collaborating with service management teams to ensure agreed service levels are met. Supporting secure network environments, including crypto solutions and associated technologies. Maintaining network documentation … operational processes. Liaising with third-party vendors and technology partners to optimise service delivery. Required Experience We're keen to speak with candidates who can demonstrate: Strong Network Engineering/IT Infrastructure background. Experience within secure or highly regulated network environments, including crypto technologies. Good knowledge of Cisco technologies ...

risks. Supporting network improvement projects and wider business initiatives. Working closely with security teams on network reporting, risk analysis and compliance activities. Collaborating with service management teams to ensure agreed service levels are met. Supporting secure network environments, including crypto solutions and associated technologies. Maintaining network documentation … operational processes. Liaising with third-party vendors and technology partners to optimise service delivery. Required Experience We're keen to speak with candidates who can demonstrate: Strong Network Engineering/IT Infrastructure background. Experience within secure or highly regulated network environments, including crypto technologies. Good knowledge of Cisco technologies ...

services. Install and onboard Windows and Linux servers to Azure Arc. Configure and manage Azure Arc-enabled servers and associated extensions. Support Azure resource management, subscriptions, resource groups and RBAC permissions. Assist with hybrid cloud integration and infrastructure modernisation initiatives. Install, configure, and troubleshoot Azure Monitor Agent … with PowerShell and Bash scripting. Experience with Azure Monitor, Log Analytics and infrastructure monitoring solutions. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management abilities. Ability to work independently and within cross-functional teams. Strong focus on security, reliability and operational excellence. Proactive approach to automation, monitoring ...

Ready to take the next step in your career? Join a leading managed service provider specializing in modernizing and securing critical enterprise infrastructure.The organization simplifies technical service management across cloud,network,and cybersecurity platforms,enabling global clients to streamline operations. The company is inviting applications from experienced … providing technical mentorship to analysts,and maintaining clear stakeholder communication.Additionally,the ideal candidate will support threat-hunting activities and process refinements to continuously improve service delivery. Responsibilities Run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. Set shift agendas, balance workloads, and promptly address ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting‐edge innovation backed by market‐leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly … client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self‐service portals Participating in an on‐call rota (up to one week ...

Jobtailor is seeking a senior IT service management leader to head multi-disciplinary support teams, driving accountability, collaboration and continuous improvement across the organisation. You will own service performance including SLAs and KPIs, manage major incidents, and collaborate with Product, Engineering and Customer Success to prevent recurrence … while pushing knowledge management and self-service initiatives. #J-18808-Ljbffr ...

requires 3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day‐to‐day support and driving improvements to business‐critical SharePoint solutions … resolving incidents and troubleshooting issues. Manage change requests and ensure the smooth operation of existing SharePoint environments. Support the development and enhancement of IT Service Management (ITSM) and project management tools built on SharePoint. Deliver SharePoint-based solutions to support wider business projects and process improvements. Work ...

Cohesity Backup environments across multiple data centres. Monitor infrastructure health, performance, availability, and resilience, proactively identifying and resolving issues. Investigate, diagnose, and resolve incidents, service requests, and problem tickets within agreed SLAs and KPIs. Handle and support Severity 1 and Severity 2 incidents, providing technical input and Root Cause … capacity planning, forecasting, and reporting to identify potential constraints and risks. Plan, schedule, and implement storage software and firmware upgrades in line with change management processes. Install, configure, and commission new storage and backup infrastructure components. Raise, document, and present technical change requests to support infrastructure improvements. Contribute ...

Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow … DescriptionYou will be responsible for renewals and upsells with a defined set of Nexthink largest, prestige, existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support, and Professional Services, in supporting our most esteemed clients. What ...