176 to 200 of 492 Customer Service Jobs in the South East

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday 8am - 6pm on a rota basis, HYBRID 2 days home … As part of our fast paced and dynamic Helpdesk team, the role of Helpdesk Technician aims to resolve printing, network and services issues remotely, delivering an efficient and effective customer service to our clients, focussed on exceeding expectations Using remote access software to assist our clients in diagnosing and resolving software related faults and faults relating to print More ❯

architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced … deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: Windows Server Platforms …/Virtualization Customer Engineer Technical skills: Broad knowledge of on-premises Microsoft products with deep understanding of the following: Azure Stack HCI/Local Software Defined Networking Deployments and Configuration Network ATC Storage Spaces Direct Deployments and Configuration Storage Provisioning Azure ARC for Servers Azure Virtual Desktop Virtual Machines Azure Update Manager Azure Monitor Windows Server (Windows Server More ❯

saturating business within these accounts. With ownership of 200+ current accounts your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service. You will leverage your B2B solution selling skills to grow your book of business and add to the thousands of businesses already using RingCentral for their communication needs. … a strong understanding of key differentiators, internal/external systems, sales methodologies and processes. Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives to small business markets. Align with our channel partners to leverage the unique relationships they have with their customers to maximize revenue growth and … minimize churn. Qualifications: 1-3 years of B2B sales experience, preferably in technology sector. Demonstrated sales record of meeting and exceeding sales quotas. Success in maintaining existing customer base, cultivating new business, upselling services/products. Ability to explore and make recommendations to customers based on customer needs. Excellent customer service orientation, face-to-face and More ❯

Fire and Security Service/Installation Engineer Covering Reading surrounding areas Up to £45,000 doe Company Van, Overtime, Holidays Fire and Security Engineer required, based in Reading or close to. We are looking for individuals with the following skills and experience: • Knowledge of intruder alarms Extensive Knowledge of fire alarms • Fire alarm installation and service experience • Excellent … customer service skills • CCTV IP knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving licence We are a well-established organisation in the Fire and Security industry. We offer a wide range of services including design, maintenance and installation of Fire systems, CCTV, and Access Control. Due … to planned growth within the installation and service department, we are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers based in Reading. Benefit Include: Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave If you are looking for a new challenge and want to work for a forward More ❯

services organisation supporting schools in the Buckinghamshire area. This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. The Role Reporting to the Service Desk Manager, you’ll act as the main technical escalation point for 1st and 2nd line … engineers, as well as taking the lead on IT projects and complex technical issues. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to build team capability. Ensure IT systems and networks are compliant with relevant policies. Lead … technologies, including Office 365 and Azure. Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills. Additional Information Full-time, permanent position. Hybrid More ❯

Friday off! Hybrid working - work from home, a regional hub, or our modern Reading office Private Medical Insurance (Vitality Health) Medical Cash Plan (Medicash) Income Protection and Death in Service (YuLife) 25-28 days holiday (increases with tenure) + your birthday off EV car scheme , Cycle to Work , Gym discounts , Costco membership Buy/sell up to 10 days … annually Pension scheme - 5.5% employer/4% employee Employee Assistance Programme Professional & personal training budget Quarterly check-ins & ongoing development support Recognition & reward programmes - including spot bonuses and long-service awards Award-winning culture - recognised as a Great Place to Work across multiple categories ?? About the Role We're hiring a Microsoft Power Platform Support Engineer to help deliver … outstanding support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team within a high-growth Microsoft partner. You'll be providing 2nd/3rd line support for customers using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI) and More ❯

AV Service Engineer (Crestron/Control 4/Lutron) £45,000 - £50,000 + Flexitime + Office + Site Based + Travel Allowance + Overtime + Progression + Training London Are you an AV service engineer or do you have a Home Systems background and are looking to propel your career within a well-established 'smart home systems … a candidate with a strong AV, BMS or smart systems background, who is ambitious and motivated. CEDIA certified candidates are highly desirable and encouraged to apply. The Role: Field Service Engineering: Respond to AV service callouts, diagnosing, resolving and documenting faults to the client's satisfaction Preventative Maintenance: Conduct regular maintenance visits, followed up by documentation to ensure … systems Installation Support: Assist with site surveys, small AV installations and upgrades, followed up by documentation). Administrative Duties: Manage incoming calls and email requests from clients and update service tickets, time billing, in a timely manner Remote Client After Care: Providing remote troubleshooting, diagnosing, resolving and documenting faults to the client's satisfaction The Person: Experience in servicing More ❯

Lead Dynamics 365 CE Consultant Location: Sussex Salary: Competitive + Benefits Type: Permanent About the Role Our client is seeking an experienced Lead Dynamics 365 Customer Engagement Consultant to join their growing team. This is a fantastic opportunity to take ownership of enterprise-level projects, drive solution design, and lead functional delivery across the full D365 CE suite. Key … Responsibilities Lead end-to-end implementations of Dynamics 365 CE (Sales, Customer Service, Marketing, Field Service). Engage with stakeholders to gather requirements and translate them into functional designs. Oversee configuration, customisation, and integration with Power Platform. Provide thought leadership and mentor junior consultants. Ensure projects are delivered on time, within scope, and aligned with best practices. More ❯

supporting customers and partners. As a member of our small but rapidly growing team, you will wear many hats, providing 2nd/3rd line support, conducting pre-sales/customer demonstrations, and performing onsite rollouts when required. Key Responsibilities: Subject Matter Expertise: Become the subject matter expert (SME) for our VoIP platform and related technologies. Provide guidance and knowledge … systems to customers and partners. Diagnose and resolve technical issues related to VoIP systems, SIP protocols, and network configurations. Maintain accurate and detailed records of support requests and resolutions. Customer Engagement: Deliver exceptional customer service through effective communication and problem-solving. Assist customers with the setup, configuration, and troubleshooting of their VoIP systems. Conduct pre-sales demonstrations … and presentations to showcase our VoIP platform’s features and benefits. Onsite Support and Rollouts: Travel to customer sites as needed to perform installations, configurations, and rollouts of VoIP systems. Ensure smooth and efficient deployment of VoIP solutions, addressing any onsite issues promptly. Collaboration and Flexibility: Work collaboratively with cross-functional teams, including sales, engineering, and customer service. More ❯

Join the South s leading independent Fire & Security Systems company specialising in industrial and commercial sectors, delivering expert service and technical excellence. They are looking for a skilled, multi-disciplined Fire & Security Engineer to join our team. You ll install, service, and commission a wide range of systems, including fire alarms (conventional & addressable), intruder alarms, CCTV (IP & analogue … ll also diagnose and resolve faults, carry out small works and alterations, support clients with professional advice. The role involves travel across Sussex, Hampshire, Surrey & Dorset. Key Responsibilities Install, service, and commission Fire, Intruder, CCTV, Access Control, and Emergency Lighting systems Interpret system designs and liaise with other building service providers Ensure compliance with BS5839, PD6662:2017, BS5266 … and other relevant standards Maximise first-time fix rates and meet project deadlines Provide expert advice and maintain strong customer relationships Maintain company vehicle with spares, consumables, and tools Support continuous improvement of service delivery and company reputation Requirements Minimum 5 years experience in fire & security systems installation, servicing, and commissioning Strong technical knowledge of Fire & Life Safety More ❯

prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯

Prestigious law firm looking to recruit a Service Desk Analyst to provide high-quality support to their lawyers, partners, and support staff across the business. The Role: As a Service Desk Analyst, you will be the first point of contact for all IT-related queries. You'll play a key role in ensuring issues are resolved promptly, professionally … with time-sensitive matters. Key Responsibilities: Provide 1st and 2nd line IT support to staff across the firm, including Partners and legal teams Log, manage and resolve incidents and service requests via the firm's ticketing system Troubleshoot issues with hardware, software, mobile devices, printers, and network access Provide support for Microsoft 365 and Windows 11 Assist with user … account management (Active Directory/365) Maintain a high level of customer service and confidentiality at all times Requirements: Prior experience in a law firm or professional services environment is highly desirable Strong working knowledge of Microsoft Windows 11 and Office 365 Experience with Active Directory, Exchange, remote access technologies (eg VPN, Citrix) Excellent verbal and written communication More ❯

rapidly expanding company based in Twyford is looking for a Scheduler to join their team on a temporary contract for a minimum of 3 months. This role involves managing service tickets, aligning engineers and availability of parts with customer needs, and ensuring a timely resolution. This is a vital position in the Service Desk team as it … acts as a central point of communication between clients and engineers. Main Duties: Schedule and assign service requests to appropriate engineers. Monitor ticket queues and ensure timely response. Communicate with clients to confirm service appointments and updates. Coordinate with the Engineering team to balance workload. Ensure parts are readily available. Requirements: Strong organisational skills with meticulous attention to … detail. Excellent communication and customer service skills. Knowledge of a Scheduling ticketing system is advantageous. Ability to work in a fast-paced environment and prioritize tasks effectively. More ❯

Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically … systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯

Installations Coordinator to join our team in Tunbridge Wells. This role is essential to ensuring the seamless delivery of installation projects for our customers, working closely with third-party service providers and internal teams to maintain exceptional service standards. Key Responsibilities Process new installation orders and manage the installation diary for allocated customer accounts. Oversee the project … management of all installation work and key account projects. Liaise with third-party installers across the UK to coordinate resources and maintain service quality. Confirm installation details, including location and type, and manage the process from start to finish. Verify product kit requirements and ensure Vehicle Installation Guides are issued. Maintain regular communication with customers, installers, and internal stakeholders … up to date within the company s bespoke system. Produce timely and relevant reports for internal and external stakeholders. Plan and organise resources to meet the installation pipeline and customer demand. Support diary management for VisionTrack engineers to ensure required QC audits are completed. Validate and review supplier costings, including weekly cost checks Additional Responsibilities Identify opportunities to improve More ❯

Installations Coordinator to join our team in Tunbridge Wells. This role is essential to ensuring the seamless delivery of installation projects for our customers, working closely with third-party service providers and internal teams to maintain exceptional service standards. Key Responsibilities Process new installation orders and manage the installation diary for allocated customer accounts. Oversee the project … management of all installation work and key account projects. Liaise with third-party installers across the UK to coordinate resources and maintain service quality. Confirm installation details, including location and type, and manage the process from start to finish. Verify product kit requirements and ensure Vehicle Installation Guides are issued. Maintain regular communication with customers, installers, and internal stakeholders … up to date within the company's bespoke system. Produce timely and relevant reports for internal and external stakeholders. Plan and organise resources to meet the installation pipeline and customer demand. Support diary management for VisionTrack engineers to ensure required QC audits are completed. Validate and review supplier costings, including weekly cost checks Additional Responsibilities Identify opportunities to improve More ❯

Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the … liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT … To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular More ❯

infrastructure knowledge. Responsibilities Use disciplined project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed project plans to guide clients … performance to ensure timely delivery Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring that each customer is … exhibited by working independently on projects Working knowledge of project management software tools such as Microsoft Excel, SmartSheets and other relevant applications Excellent analytical and problem-solving skills Excellent customer relationship and interpersonal skills Ability to work under pressure and make hard decisions required to achieve project objectives Requires strong written and verbal communication skills Ability to independently work More ❯

infrastructure knowledge. Responsibilities Use disciplined project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed project plans to guide clients … performance to ensure timely delivery Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring that each customer is … exhibited by working independently on projects Working knowledge of project management software tools such as Microsoft Excel, SmartSheets and other relevant applications Excellent analytical and problem-solving skills Excellent customer relationship and interpersonal skills Ability to work under pressure and make hard decisions required to achieve project objectives Requires strong written and verbal communication skills Ability to independently work More ❯

to clients operating in tightly regulated, security-sensitive sectors. They deliver round-the-clock assistance, strategic consultancy, and technology sourcing, all centred on reliability, strong security practices, and excellent customer service. They work with a modern, cloud-led approach and hold high-level partnerships with major technology vendors. Their team is known for helping professional organisations modernise their systems … and adopt secure, cloud-based solutions. Role Summary This position is focused primarily on remote technical support, assisting users and systems through a centralised service desk. You'll handle a variety of desktop, server, and cloud-related queries, with occasional visits to client locations when required. You'll be someone who enjoys investigating problems, learning continuously, and communicating clearly … of all support interactions Escalating issues appropriately and following internal processes Collaborating with the wider team to share best practices and technical knowledge Always delivering a high standard of customer service Skills & Experience Required At least 2 years' experience in a 2nd-line or advanced service desk role Experience working in a managed services or multi-client More ❯

A prestigious private Wealth Management firm is looking to recruit a Service Desk Analyst to provide VIP and white-glove support to senior stakeholders and high-net-worth users. The Role: As a Service Desk Analyst, you will be the first point of contact for all IT-related queries. You'll play a key role in ensuring issues … when dealing with time-sensitive matters. Key Responsibilities: Provide VIP and white-glove support , ensuring an exceptional user experience for senior leaders and priority users. Manage and resolve incidents, service requests, and technical queries in a timely and professional manner. Troubleshoot issues with hardware, software, mobile devices, printers, and network access Provide support for Microsoft 365 and Windows … Assist with user account management (Active Directory/365) Maintain a high level of customer service and confidentiality at all times Requirements: Prior experience in a law firm or professional services environment is highly desirable Strong working knowledge of Microsoft Windows 11 and Office 365 Experience with Active Directory, Exchange, remote access technologies (eg VPN, Citrix) Excellent verbal More ❯

Our client seeks a Senior Helpdesk Analyst for a contract role within the technology sector. This position is vital for maintaining IT service continuity across the business and ensuring customer satisfaction. Key Responsibilities Own and resolve high priority incidents where outages impact business continuity or customer trading. Perform data restoration as part of disaster recovery processes to … ownership, quality, and consistency. Ensure internal and external customers are informed of progress on outstanding issues and requests. Be actively involved in the development and improvement of the Technology Customer Service Desk. Seek and drive opportunities to improve, innovate, and develop processes for the benefit of the team and our customers. Work to a schedule, utilising workforce management … tools. General duties will include assigned outbound incident investigation, system alerts, proactive AM and PM tasks, Critical Incidents and Outages, and Customer Care support (complaints and escalations). Skills and Experience Demonstrable written and verbal communication skills, with the ability to communicate in non-technical, user-friendly language. Basic understanding and application of SQL, Linux, PowerShell, BASH. Good understanding More ❯

the professional Audio-Visual (AV) market. This position is ideal for a motivated sales professional who thrives in a fast-paced distribution environment, with a passion for AV technology, customer service excellence, and solution-based selling. Key Responsibilities Account Management Manage a portfolio of existing AV reseller and integrator accounts, ensuring strong relationships and customer satisfaction. Proactively … and revenue streams. Sales & Commercial Activity Achieve and exceed monthly sales and margin targets. Prepare competitive quotations and negotiate pricing within approved frameworks. Maintain accurate CRM records of all customer interactions, opportunities, and forecasts. Product Knowledge & Vendor Liaison Develop a strong understanding of the AV product portfolio, including displays, projection, collaboration systems, control, and signal management. Work closely with … vendor partners and internal product specialists to ensure customer solutions are technically sound and commercially viable. Keep up to date with new technologies, promotions, and industry developments. Internal Collaboration Coordinate with logistics, purchasing, marketing, and technical teams to ensure smooth order processing and customer satisfaction. Provide feedback to product and marketing teams on market trends, customer feedback More ❯

enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the … pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and TIO, this … will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the schools network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups. Providing technical advice, training and support to staff to enable More ❯

enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the … pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and TIO, this … will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the schools network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365 and backups. Providing technical advice, training and support to staff to enable More ❯