overhead and underground fibre, using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries, ensuring all H&S standards are being adhered to and the quality standards being met as per the client specification. Key Duties and … being adhered too Ensure company policies and procedures are followed Follow the company Incident Reporting procedure, reporting any incidents and accidents immediately Proactively address customer enquiries, resolve issues and obtain customer feedback Maintain positive and healthy relationship with various teams to ensure customerservice effectiveness Participate … ability to diagnose problems with existing equipment and fix faults up to resolution Ability to communicate fluently with the customers and should possess good customerservice skills Ability to interpret technical issues through the non-technical description provided by their customers Accréditations: SA001, SA002, S8, S7, IPAF 1b More ❯
End User Device (EUD) Engineer Location: Hampshire (3 Vacancies Available) Salary: Umbrella Rate: 200 per day, PAYE Rate: 15148 per day About the Role Service Care Solutions is assisting a police force with the recruitment for an End User Device (EUD) Engineer. The primary purpose of this role is … to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs). As an EUD Engineer, you will be crucial in maintaining service excellence, troubleshooting issues, and driving continuous improvement within ICT operations. Key Responsibilities … Customer Experience: Deliver exceptional support to the forces user base, aiming to minimize disruptions and ensure a seamless user experience. Incident Resolution: Troubleshoot and resolve EUD incidents, requests, and problems within agreed SLAs. Identify and address patterns or trends proactively. Documentation: Inform the EUD Senior Engineer about necessary updates More ❯
End User Device (EUD) Engineer Location: Hampshire (3 Vacancies Available) Salary: Umbrella Rate: £200 per day, PAYE Rate: £15148 per day About the Role Service Care Solutions is assisting a police force with the recruitment for an End User Device (EUD) Engineer. The primary purpose of this role is … to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs). As an EUD Engineer, you will be crucial in maintaining service excellence, troubleshooting issues, and driving continuous improvement within ICT operations. Key Responsibilities … Customer Experience: Deliver exceptional support to the forces user base, aiming to minimize disruptions and ensure a seamless user experience. Incident Resolution: Troubleshoot and resolve EUD incidents, requests, and problems within agreed SLAs. Identify and address patterns or trends proactively. Documentation: Inform the EUD Senior Engineer about necessary updates More ❯
and operating expenses targets. You will oversee these business operations and sales optimisation through system and process re-engineering, with a focus on marketing, customer experience, and order lifecycle management. Responsibilities Create and implement a strategy for marketplaces, establish operational plans that support the overall objectives, and deliver on … or troubleshoot assortment, pricing, and fulfilment issues on existing products. Work with other departments/functions to ensure a smooth fulfilment process with excellent customer satisfaction Communicate and collaborate with operations business partners (Supply Chain, CustomerService, Brand Managers) on any related tasks and ensure a high … level of customerservice is maintained. Generate weekly reporting of marketplaces, identify actionable insights, and create plans to improvise business based on data. Partner with a wider E-Commerce team to share the marketplace vision, growth strategy, trends and insights, etc., and ensure that the brand message and More ❯
and operating expenses targets. You will oversee these business operations and sales optimisation through system and process re-engineering, with a focus on marketing, customer experience, and order lifecycle management. Responsibilities Create and implement a strategy for marketplaces, establish operational plans that support the overall objectives, and deliver on … or troubleshoot assortment, pricing, and fulfilment issues on existing products. Work with other departments/functions to ensure a smooth fulfilment process with excellent customer satisfaction Communicate and collaborate with operations business partners (Supply Chain, CustomerService, Brand Managers) on any related tasks and ensure a high … level of customerservice is maintained. Generate weekly reporting of marketplaces, identify actionable insights, and create plans to improvise business based on data. Partner with a wider E-Commerce team to share the marketplace vision, growth strategy, trends and insights, etc., and ensure that the brand message and More ❯
Letchworth Garden City, Hertfordshire, South East, United Kingdom
Ernest Gordon Recruitment
an aspiring Software Support looking to kickstart their career in IT with a leading workforce management solutions company, focusing on innovative technology and great service to their dedicated client base. With over 40 years of experience in this industry, this company places its value on their employees, offering great … be responsible for helping customers and clients over the phone and via email, offering software support and advice troubleshooting issues and providing overall good customer service. The ideal Software Support would have come from an IT background, with good customerservice skills and would be willing to … learn and adapt in an IT customer facing environment. The Role : Providing software and troubleshooting advice to customers Operating at a helpdesk over the phone, via emails and over live chats Providing customer care and support The Person : IT software literate General interest in IT with the willingness More ❯
london, south east england, united kingdom Hybrid / WFH Options
Venquis
IT services, including end user hardware, software applications and network issues. Troubleshoot and resolve complex technical issues escalation from junior support staff. Ensure excellent customerservice and communication throughout the support process. Proactively follow up with users upon resolution to confirm the issue has been satisfactorily addressed. As … a positive and collaborative team environment. System Management Deployment of new software versions and hardware. Routine system maintenance checks, updates and backups to ensure service continuity. Support starter and leaver processes. Maintain accurate documentation of support requests, resolutions, and system configurations. Person Specification: Deep understanding of IT support processes … Active Directory, Azure AD and Exchange. Financial services Industry experience Good understanding of networking concepts and implementation. Good general understanding of IT infrastructure. Exceptional customerservice skills, with strong communication and interpersonal abilities. Excellent written and spoken English. Desirable Bachelor’s degree in information technology, Computer Science, or More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Venquis
IT services, including end user hardware, software applications and network issues. Troubleshoot and resolve complex technical issues escalation from junior support staff. Ensure excellent customerservice and communication throughout the support process. Proactively follow up with users upon resolution to confirm the issue has been satisfactorily addressed. As … a positive and collaborative team environment. System Management Deployment of new software versions and hardware. Routine system maintenance checks, updates and backups to ensure service continuity. Support starter and leaver processes. Maintain accurate documentation of support requests, resolutions, and system configurations. Person Specification: Deep understanding of IT support processes … Active Directory, Azure AD and Exchange. Financial services Industry experience Good understanding of networking concepts and implementation. Good general understanding of IT infrastructure. Exceptional customerservice skills, with strong communication and interpersonal abilities. Excellent written and spoken English. Desirable Bachelor’s degree in information technology, Computer Science, or More ❯
new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business … and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … and existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customerservice levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the South London region in More ❯
To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer-service skills; be able to work collaboratively with different teams and stakeholders; and be well organised, flexible, and enjoy the challenges of supporting … in operating system imaging and application deployment tools Experience in computer hardware Understanding of different Network technologies including DHCP, DNS, Subnetting, Routing, etc. Excellent customerservice and stakeholder management skills Ability to multitask, work under pressure, use initiative, and acquire and apply technical skills as necessary Ability to More ❯
To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer-service skills; be able to work collaboratively with different teams and stakeholders; and be well organised, flexible, and enjoy the challenges of supporting … in operating system imaging and application deployment tools Experience in computer hardware Understanding of different Network technologies including DHCP, DNS, Subnetting, Routing, etc. Excellent customerservice and stakeholder management skills Ability to multitask, work under pressure, use initiative, and acquire and apply technical skills as necessary Ability to More ❯
role will drive the EV Infrastructure strategy, delivering substantial growth and profitability, enabling the right culture and generating a relentless determination to deliver excellent customer outcomes. The role will be responsible for growing Lucy's EV Infrastructure business with the current business plan to achieve annual revenues of over … the low and medium voltage electrical infrastructure needed for electric vehicle charging. The business unit will lead market analysis, product management, business development, sales, customerservice, engineering and manufacturing/supply chain for e-mobility products and services. The business unit will work closely with wider teams within … and operations as required and ensure dissemination of opportunities and learning across the Group. The role will also work closely with the Group's service lines to ensure the business unit's governance is within the Group's overall strategy and approach. Key Accountabilities: End-to-end business unit More ❯
Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Milton Keynes Salary: up to 28,000 DOE Are you passionate about IT support and delivering great customerservice to a range of clients in various industries? A well-established Managed Service Provider in Milton … Keynes are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients offering cloud services, managed print, telephony, cyber, data and Office 365 applications. You'll work in a fast-paced environment, supporting a range … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role, ideally within an MSP environment Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking More ❯
Milton Keynes, Buckinghamshire, Loughton, United Kingdom
In Technology Group
Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Milton Keynes Salary: up to £28,000 DOE Are you passionate about IT support and delivering great customerservice to a range of clients in various industries? A well-established Managed Service Provider in Milton … Keynes are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients offering cloud services, managed print, telephony, cyber, data and Office 365 applications. You'll work in a fast-paced environment, supporting a range … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role, ideally within an MSP environment Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking More ❯
Employment Type: Permanent
Salary: £25000 - £28000/annum Excellent Benefits and Progression
Milton Keynes, Buckinghamshire, South East, United Kingdom
In Technology Group Limited
Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Milton Keynes Salary: up to £28,000 DOE Are you passionate about IT support and delivering great customerservice to a range of clients in various industries? A well-established Managed Service Provider in Milton … Keynes are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients offering cloud services, managed print, telephony, cyber, data and Office 365 applications. You'll work in a fast-paced environment, supporting a range … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role, ideally within an MSP environment Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking More ❯
Share, iManage Govern, iManage Insight and iManage Cloud. The Support Consultant plays an important role in ensuring that clients receive the highest levels of customerservice coupled with application-focused technical knowledge. To be successful in this role, you will be a fast learner with a desire to … including identifying & testing for application bugs, creating SQL queries & ensuring the correct configuration of a variety of IT systems. You will have a strong customer focus & a high level of technical skills as you will be dealing with IT management and Helpdesk staff. Preferred Requirements: Fluent German language skills … and Document Management Systems would be desirable but is not essential. Exposure to SQL , MSQL and TSQL would be desirable but not essential. Excellent customerservice skills, both spoken & written - the ability to liaise with customers at varying levels. Some experience in delivering training/guidance to end More ❯
Share, iManage Govern, iManage Insight and iManage Cloud. The Support Consultant plays an important role in ensuring that clients receive the highest levels of customerservice coupled with application-focused technical knowledge. To be successful in this role, you will be a fast learner with a desire to … including identifying & testing for application bugs, creating SQL queries & ensuring the correct configuration of a variety of IT systems. You will have a strong customer focus & a high level of technical skills as you will be dealing with IT management and Helpdesk staff. Preferred Requirements: Fluent German language skills … and Document Management Systems would be desirable but is not essential. Exposure to SQL , MSQL and TSQL would be desirable but not essential. Excellent customerservice skills, both spoken & written - the ability to liaise with customers at varying levels. Some experience in delivering training/guidance to end More ❯
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing the development of vital applications that power our customerservice and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of … ensuring technology choices and development practices are aligned with business needs and delivered with excellence. What you will own Enterprise COTS SaaS platforms covering: Customerservice and sales lead management Back office automation platform Call centre platform Bespoke development covering: Agent Reservations (Configure, Price, Quote and Book) Booking More ❯
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing the development of vital applications that power our customerservice and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of … ensuring technology choices and development practices are aligned with business needs and delivered with excellence. What you will own Enterprise COTS SaaS platforms covering: Customerservice and sales lead management Back office automation platform Call centre platform Bespoke development covering: Agent Reservations (Configure, Price, Quote and Book) Booking More ❯
Portsmouth, yorkshire and the humber, united kingdom
Iglu.com
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing the development of vital applications that power our customerservice and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of … ensuring technology choices and development practices are aligned with business needs and delivered with excellence. What you will own Enterprise COTS SaaS platforms covering: Customerservice and sales lead management Back office automation platform Call centre platform Bespoke development covering: Agent Reservations (Configure, Price, Quote and Book) Booking More ❯
154 Oxford Road, Temple Cowley, Oxford, Oxfordshire, England
WISE SERVE UK
tablets Assisting with system upgrades and setting up new devices Recording problems within CRM systems so that task histories can be reviewed Provide excellent customerservice To respond without delay to clients IT needs and issues To demonstrate a willingness to work flexibly sometimes outside of core hours … in response to service demands To maintain an awareness of new and innovative technologies Training Delivery model: • Work-based training with your employer • Day release during term time (approximately 1 day a week for 1 year) • Regular meetings with your training coordinator to monitor progress and well-being • Approximately … Closing Date Friday, 20th June 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Qualifications Maths & English GCSE, grade A*- C/ More ❯
london, south east england, united kingdom Hybrid / WFH Options
emap
needs and provide tailored support. Communicate effectively with users to understand their requirements and provide clear solutions for various application-related issues. Provide excellent customerservice to internal stakeholders. Assist with testing and implementation of application updates and enhancements across multiple platforms. Monitor application performance and identify potential … applications. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Strong customerservice orientation. Ability to work independently and as part of a team. Personal Attributes: Able to use initiative and present ideas A proactive More ❯
slough, south east england, united kingdom Hybrid / WFH Options
emap
needs and provide tailored support. Communicate effectively with users to understand their requirements and provide clear solutions for various application-related issues. Provide excellent customerservice to internal stakeholders. Assist with testing and implementation of application updates and enhancements across multiple platforms. Monitor application performance and identify potential … applications. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Strong customerservice orientation. Ability to work independently and as part of a team. Personal Attributes: Able to use initiative and present ideas A proactive More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
Danfoss GmbH
Select how often (in days) to receive an alert: Create Alert Are you an engineer with strong problem-solving skills and a customer-focused mindset? Are you motivated by technical challenges and passionate about delivering world-class service? If so, you could be the next Service Engineer … to join our high-performing EMEA technical support team at Danfoss Drives. As part of a dynamic and professional Service Delivery organization, you will work closely with our Sales Companies, Service Partners, and Customers across the EMEA region. Your primary responsibility will be to provide expert-level technical … support and case coordination, ensuring fast and effective resolution of complex customer issues. You will play a key role in enhancing customer satisfaction, sharing knowledge across the organization, and supporting our global success. This is an exciting opportunity to grow professionally within one of the world's leading More ❯
Havant, Hampshire, United Kingdom Hybrid / WFH Options
Danfoss GmbH
Select how often (in days) to receive an alert: Create Alert Are you an engineer with strong problem-solving skills and a customer-focused mindset? Are you motivated by technical challenges and passionate about delivering world-class service? If so, you could be the next Service Engineer … to join our high-performing EMEA technical support team at Danfoss Drives. As part of a dynamic and professional Service Delivery organization, you will work closely with our Sales Companies, Service Partners, and Customers across the EMEA region. Your primary responsibility will be to provide expert-level technical … support and case coordination, ensuring fast and effective resolution of complex customer issues. You will play a key role in enhancing customer satisfaction, sharing knowledge across the organization, and supporting our global success. This is an exciting opportunity to grow professionally within one of the world's leading More ❯