176 to 200 of 512 Customer Service Jobs in the South East

Experience: Proven experience developing with the Microsoft Power Platform (Power Apps, Power Automate, Power Pages, Dataverse) with Entra ID integrated. Strong knowledge of Dynamics 365 modules (such as Sales, Customer Service, or Field Service). Familiarity with Azure services and integration approaches (APIs, Logic Apps, Service Bus). Coding experience with JavaScript, C#, or other relevant More ❯

IT support Analyst, M365, AD, Intune, Desktop, 2nd Line IT/Technology support analyst required for a leading finance business based in central London. You will be responsible for Customer Service Experience to internal users of IT and Tech support services across a global user base. Responsibilities include 2nd line desktop support and general management of business impacting … and prioritised incidents. The successful candidate will be the face of Service Management at the London Tech Zone and a successful communicator of incidents and customer experience between IT and internal customers. You will support office based and home working end users. In addition, the role involves regular interaction with, and management of tickets raised with the 3rd … setup for new joiners Governance and good management of Networking rooms and cabling Support for Company and BYOD smartphones, Android and iOS Key escalation point for incidents, request and customer experience including Problem and Incident Management Skills and Experience: Experience troubleshooting computer related issues both hardware and software, desktops, laptops and mobile devices Experience with supporting Audio Visual equipment More ❯

Service Manager - Managed Print Solutions Location: Hampshire (Field-Based & Office Support) Salary: Competitive + Company Car or Car Allowance Our client are a well-established and trusted dealership with a strong reputation for delivering high-quality managed print solutions across Hampshire. Known for their commitment to customer service, they provide end-to-end support including the supply More ❯

We're hiring: Audio Visual Field Service Engineer London £38,000 - £45,000 + Benefits We're looking for an experienced AV Field Service Engineer to join our Client's team and deliver exceptional onsite and remote technical support across enterprise client sites. Competitive salary + career progression? Work with cutting-edge AV/VC/UC technologies … Opportunity to travel (UK & Europe)? Professional training & development If you're highly skilled in AV field service, thrive under pressure, and want to work with a global leader in technology integration , we'd love to hear from you. In this position you will: Provide onsite and remote AV field service engineering support across client sites. Carry out preventative … maintenance, site surveys, and event coordination. Handle small works installations and handover to clients. Deliver high-quality customer service, ensuring client satisfaction and SLA compliance. Manage and update service tickets promptly and accurately. Participate in rotational shift patterns and occasional European travel. Support documentation and administration linked to service delivery. Desirable Skills & Experience Strong technical proficiency More ❯

businesses across the whole of the UK. Our vision is to solve our customers technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy. As a forward-thinking business utilising … the latest technology, we support a wide range of clients in multiple industry verticals. Our Trustpilot rating proudly sits at near-on 5 stars in demonstration of our? Exceptional Service whilst our internal processes and security are backed by ISO 9001, 14001 and 27001 accreditations! The experience we provide our customers with is unparalleled, and our proposition enables us … bank holidays. · 5 additional days leave granted based upon length of service. · £250 Bright Ideas Scheme. Employee Recognition Scheme – Including Days Out. · Buy & Sell holiday allowance scheme. · Death in service benefit. · Pension scheme. · Complimentary fresh fruit, tea, and coffee. · Friday fridge. · Company lunches. · £1,000 Refer A Friend Scheme. · Paid Charity leave. What will you be doing? Visiting Client More ❯

a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely … positioned to deliver greater value to our customers and create new opportunities for our people. As a Vertiv UPS Customer Service Engineer, you will be primarily responsible for startups, planned maintenance, and emergency repairs of UPS, Emergency Lighting, battery systems, power distribution (STS), and site monitoring equipment. Your secondary responsibility will be to establish, promote and maintain excellent … rapport with our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining active and open dialogue with the wider Vertiv service management team. What kind of work will you be doing? Planned routine maintenance of UPS and associated battery systems. System commissioning, startup, load bank and site acceptance testing. Remedial work tasks either More ❯

+ Vehicle + 37 Days Holiday + Healthcare Scheme An excellent opportunity for a Service Engineer with experience on printers & photocopiers looking to join an expanding company who are well known to look after their staff. Do you have experience servicing and repairing printers & photocopiers? Would you like to join a rapidly expanding company? This leading company specialise in … and with a recent rebrand and a brand new office they are now going through a period of expansion. Due to this they are now looking for a Field Service Engineer to join their expert team. In this role you will be tasked with the service, maintenance and repair of printers and copiers on customer sites around … Sussex, Surrey, London & the South Coast. The business pride themselves on their exceptional customer service, so you will be expected to uphold their high standards and provide an excellent service when on site. This role would therefore suit a Service Engineer with experience on printers and photocopiers who is looking for a new challenge and the More ❯

+ Vehicle + 37 Days Holiday + Healthcare Scheme An excellent opportunity for a Service Engineer with experience on printers & photocopiers looking to join an expanding company who are well known to look after their staff. Do you have experience servicing and repairing printers & photocopiers? Would you like to join a rapidly expanding company? This leading company specialise in … and with a recent rebrand and a brand new office they are now going through a period of expansion. Due to this they are now looking for a Field Service Engineer to join their expert team. In this role you will be tasked with the service, maintenance and repair of printers and copiers on customer sites around … Sussex, Surrey, London & the South Coast. The business pride themselves on their exceptional customer service, so you will be expected to uphold their high standards and provide an excellent service when on site. This role would therefore suit a Service Engineer with experience on printers and photocopiers who is looking for a new challenge and the More ❯

per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years' service, Private Health Insurance after 2 years' service At Chalkline, we're more than just a Microsoft Solutions Partner … people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we're proud to deliver technical excellence and outstanding service to every client. Our commitment doesn't stop at our customers. We're just as focused on our team! If you're passionate about tech, eager to develop your …/2022) Active Directory Windows networking Basic routing, switching and Firewall rules Printer troubleshooting As our 3rd Line IT Support Analyst, you will be responsible for: Delivering outstanding customer service and act as a technical escalation point for 1st, 2nd line, and sales/support teams. Managing and resolving incidents, projects, and support requests to a high standard More ❯

holding company behind several leading residential broadband brands in the UK. With over 26 years of industry experience and a strategic partnership with TalkTalk, we’ve built a thriving customer base of over 80,000 households. Our diverse portfolio spans broadband, energy, water, council tax setup, TV, and mobile SIMs—delivered with flexible contracts and exceptional UK-based customer … preferred broadband supplier for more than 4,000 letting and estate agents, and we continue to expand through organic growth and strategic acquisitions. If you're passionate about innovation, customer experience, and being part of a team that’s shaping the future of home connectivity, TAL is the place to be, Role Overview We are seeking a strategic Quality … Compliance Analyst to drive operational excellence and compliance across all customer communications. This role directly impacts revenue protection, risk mitigation and conversion optimization through systematic quality assurance and performance analytics. You will produce quality frameworks, establish KPI’s and implement data driven improvement strategies. Working across multiple teams within the business, including executive leadership you will use call analytics More ❯

Employer description: Extech Cloud is a forward-thinking IT managed service provider (MSP) and Microsoft Solutions Partner based in Burgess Hill, West Sussex. Specialising in proactive IT support, cloud transformation, cybersecurity and modern workplace solutions, Extech Cloud helps small to mid-sized businesses across the South of England streamline their operations and embrace digital change. Their services include Microsoft … Cloud apart is their people-first approach. They focus on simplifying IT for their clients, enabling teams to collaborate effectively and securely from anywhere. With a strong emphasis on customer service, innovation and continuous improvement, Extech Cloud positions itself as a trusted partner for businesses looking to grow through technology. Overview: We are looking for an eager candidate … to join us as an apprentice to support the current Service Desk team as we grow our customer base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Level 3 apprenticeship eventually leading to Microsoft and Azure certifications. Responsibilities: Logging and triaging tickets (phone/email) New laptop/desktop More ❯

across the UK and North America. Acting as the link between internal teams, customers, and suppliers to ensure smooth integration's, streamlined processes, and continuous improvements in line with service excellence. Salary: £35,000 Location: Colnbrook Hours: Monday - Friday 09:00 - 17:30 Duties - Project Improvement Coordinator : Oversee and support core systems including Carrier Management, Customs Integration, Customer … across regions. Manage and track warehouse automation suppliers, scheduling maintenance, monitoring performance, and ensuring spare parts are ordered in line with operational needs. Provide guidance and training to Operations, Customer Service, Accounting, and Sales on system use and troubleshooting. Support teams on Express & Freight systems, Returns Portals, Payment Solutions, External Carrier Applications, and Duty Calculation tools. Work closely … and communicating outcomes to business owners. Apply Lean Six Sigma methodology to streamline operations, automate manual tasks, and reduce inefficiencies. Carry out quality audits, creating action plans to enhance service and compliance. Directly manage customer relationships, providing integration and solution support.. Design and deliver operational and performance reports for both internal and external stakeholders. Essential - Project Improvement Coordinator More ❯

values both hard work and enjoying what you do? If that sounds like you, this could be a great opportunity. We are working with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2nd Line Support Engineer to join … with SLAs Creating and maintaining technical documentation Contributing to the Out of Hours rota when required What they’re looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft More ❯

important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering … Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all … Customer expectations are achieved. Key responsibilities Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods. Ensure all activities are undertaken in line with company policies in safe and proactive manner Managing costs and performance of the shift Lead and engage a team to drive excellent customer service Effective management More ❯

We are looking for an eager candidate to join us as an apprentice to support the current Service Desk team as we grow our customer base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Level 3 apprenticeship eventually leading to Microsoft and Azure certifications. Role Logging and triaging tickets … to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. You will be working with the Service Desk team, overseen by the Manager and Senior Engineer supporting a large number of customers and grow solid skills to become a fully trained Cloud Engineer We are hopeful … hour lunch break. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Thursday, 9th October 2025 Start Date Thursday, 16th October 2025 Desired Skills Communication skills Customer care skills Team working Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer EXTECH LTD Extech More ❯

and adoption to enhance day-to-day tasks. Behaviours: Analytical thinking Resilience, flexibility and agility Creative thinking Motivation and self-awareness Empathy and active listening Curiosity and lifelong learning Service orientation and customer service Talent Management Leadership and social influence Benefits: We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits More ❯

Customer Success Manager – (SaaS/property tech) Salary: £45–60k (DOE) + excellent benefits including a bonus, flexible working, private healthcare, generous pension, monthly training and more Location: Fully Remote (with occasional UK travel) My client is a fast-growing property tech company that’s changing the way the industry works. Over the past decade, they’ve built a … strong reputation for innovation and customer service, and now they’re expanding across the UK. Their success comes down to one thing – their people. They are a close-knit, passionate team who genuinely care about delivering an exceptional experience for customers. They have created a brand-new role for a Customer Success Manager to join them on … strong, trusted relationships and helping customers get the most out of the platform. Spotting opportunities to add value, whether that’s through new features, training, or insights. Championing the customer’s voice internally – you’ll make sure their feedback shapes the product roadmap. Staying on top of industry trends and sharing knowledge that helps customers thrive. What it’s More ❯

are currently recruiting for an experienced Account Manager to join our expanding team. This is a fantastic opportunity for someone with a strong track record of developing long-term customer relationships, ideally in the EPOS or retail software industry. You will take ownership of a portfolio of existing customers, working to ensure they are realising the full value of … our solutions. From driving adoption of our latest features to cross-selling new modules and services youll play a key role in customer success, revenue growth, and long-term retention. The role will also focus on migrating clients to our integrated payments solution, ClearAccept, using a consultative and strategic approach to influence decision-making and adoption. What youll do … Build strong relationships with existing clients and maintain regular contact to ensure satisfaction and retention Identify and close cross-sell and upsell opportunities within your customer base to meet agreed sales targets Develop a deep understanding of Swan Retails solutions and guide customers to use our tools more effectively Provide consultative guidance to customers to align their technology roadmaps More ❯

experience. You are the primary point of contact for your commercial teams to shape and deliver the digital category strategy, considering a range of KPIs such as revenue, margin, customer growth, conversion and many more. The Role: The Purpose of the Role: Key Responsibilities: Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse … market trends, customer behaviour, and competitive landscape to identify growth opportunities Use data-driven insights to identify and implement continuous improvements to site and category performance. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Work closely … relevant activity to minimise stockouts and sell through excess inventory. Drive and implement on-site campaign activity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Drive initiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based More ❯

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, representing proAV, taking full responsibility formaintaining high levels of Customer Service through onsite attendance and remote … technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s. You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will be responsible for ensuring fault resolution is to Client satisfaction, ensuring the commercial impact of the account … is upheld. You shall be responsible for the management of and timely updating of fault tickets. This is an exciting opportunity for an exceptional, experienced AV Field Service Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and More ❯

focused HubSpot Specialist to lead the configuration, management, and optimisation of our HubSpot platform. You’ll play a key role in ensuring HubSpot effectively supports our Marketing, Sales, and Customer Service teams, driving seamless customer experiences, improving workflows, and supporting overall business performance. Who are we and what do we do? Snap Finance UK is a rapidly … Keynes, with the backing of its parent company, founded in the United States in 2012. Discover more about us at https://snapfinance.co.uk/careers Reporting to: Existing Customer Marketing Manager Location: Crownhill, Milton Keynes/Hybrid Working (2-3 days a week in office) Hours: Monday – Friday - 37.5 hours a week. Salary: £competitive Your key responsibilities will … include: CRM Management & Administration Own the day-to-day management & maintenance of HubSpot CRM across all hubs (Marketing, Sales, Service & Operations). Implement and manage user roles, permissions, workflows, properties, lists, views, pipelines, and integrations. Maintain data integrity through regular deduplication, clean-up, and standardisation processes. Ensuring we keep our marketing asset contacts under the agreed purchase levels. Ensure More ❯

A highly successful and rapidly growing company based in Twyford is looking for a Service Desk Administrator to join their team. This initially on a 3 month contract with the possibility of extension to 6 months or longer. The Service Desk Administrator will be responsible for supporting customers via incoming calls and ensuring engineers are scheduled to resolve … the problems that arise. This is a brilliant opportunity to join an established team and develop skills within Service Desk Delivery. Main Responsibilities: Receive incoming calls from customers and logging accurate information Scheduling engineers to ensure timely resolution for the customer Manage and coordinate the ordering of parts whilst adhering to SLA's Arrange collections from customer sites and coordinating with engineers and/or external providers Regularly update customers on progress of repairs/tickets or bookings Skills and Experience Required: Previous experience in Service Delivery is essential Excellent communication skills both written and verbal with an eye for detail and accuracy The ability to work in a fast paced environment whilst maintaining strong More ❯

Field Service Engineer £30,000 per annum Covering: Berkshire, Buckinghamshire, and Hertfordshire Full-time | Permanent | Monday to Friday, 8:30 am 4:30 pm Are you an experienced Field Service Engineer with a passion for technology and improving healthcare environments? Were hiring a skilled engineer to install and maintain nurse call systems across hospitals and care homes in … call systems are fully operational, supporting healthcare teams in delivering high-quality care. This is a field-based position that combines hands-on work, technical problem-solving, and excellent customer service. Key responsibilities include: Installation, maintenance, and servicing of nurse call systems at client sites Diagnosing and repairing faults quickly and effectively Performing routine inspections and preventative maintenance Providing … years experience in a field-based engineering role Qualification in electronics, electrical engineering, or software-related discipline Full UK driving licence Strong troubleshooting and technical skills Good communication and customer service abilities Flexibility to travel across regions and stay overnight when required Whats in it for You: Company van, tools, laptop, mobile phone, uniform, and expense card provided More ❯

Role – 2nd Line Support Engineer Location – Whiteley Start – ASAP Salary - £30,000 to £40,000 The Role We're working with a growing Managed Service Provider based in Whiteley who are seeking a talented 2nd Line Support Engineer to join their expanding team. This is a full-time, on-site role (5 days per week), with regular travel to … customer sites across Hampshire and Sussex (a company van is provided for these visits). Day-to-day, you'll be responsible for: Providing 2nd Line support across a wide range of Microsoft technologies. Delivering excellent customer service both remotely and on-site. Troubleshooting, diagnosing, and resolving escalated technical issues. Supporting project delivery and system upgrades. Spotting … opportunities to add value for clients, helping strengthen customer relationships. The Opportunity This is a fantastic chance to join a well-established growing MSP with a strong reputation for technical excellence and customer care. You'll gain exposure to a diverse client base across multiple industries, working on a broad range of technologies. The company places a big More ❯

Fire and Security Service/Installation Engineer Covering Reading surrounding areas Up to £45,000 doe Company Van, Overtime, Holidays Fire and Security Engineer required, based in Reading or close to. We are looking for individuals with the following skills and experience: • Knowledge of intruder alarms Extensive Knowledge of fire alarms • Fire alarm installation and service experience • Excellent … customer service skills • CCTV IP knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving licence We are a well-established organisation in the Fire and Security industry. We offer a wide range of services including design, maintenance and installation of Fire systems, CCTV, and Access Control. Due … to planned growth within the installation and service department, we are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers based in Reading. Benefit Include: Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave If you are looking for a new challenge and want to work for a forward More ❯