501 to 525 of 3,010 Customer Service Jobs in the South East

Social network you want to login/join with: Customer Service Coordinator (Logistics SaaS), high wycombe col-narrow-left Client: FLOX - Logistics Marketplace Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col … wide Job Description: About FLOX FLOX is a Logistics Marketplace, an aggregator SaaS platform that brokers relationships between logistics service providers and shippers, vendors and brands worldwide. By matching the right capacity to the right demand, we help all parties raise service quality, increase profitability and cut waste … at least one f2f meeting in London each quarter. You will handle inbound questions from customers and partners, and run proactive outreach to logistics service providers (LSPs). Your goal is to make sure every user gets maximum value from the platform and every opportunity moves forward smoothly. What More ❯

Social network you want to login/join with: Customer Service Coordinator (Logistics SaaS), crawley, west sussex col-narrow-left Client: FLOX - Logistics Marketplace Location: crawley, west sussex, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 10.06.2025 Expiry Date … 25.07.2025 col-wide Job Description: About FLOX FLOX is a Logistics Marketplace, an aggregator SaaS platform that brokers relationships between logistics service providers and shippers, vendors and brands worldwide. By matching the right capacity to the right demand, we help all parties raise service quality, increase profitability and … at least one f2f meeting in London each quarter. You will handle inbound questions from customers and partners, and run proactive outreach to logistics service providers (LSPs). Your goal is to make sure every user gets maximum value from the platform and every opportunity moves forward smoothly. What More ❯

Service Contracts and Warranty Network Development Coach Location: Nationwide role, your office base will be home/Milton Keynes Salary : Competitive, DOE + Excellent Benefits! Contract : Permanent, Full time Benefits : 25 days plus annual leave plus BH, Holiday buy and sell scheme, employee referral scheme, private health insurance, pension … contribution, eye test vouchers, electric vehicle salary sacrifice scheme, employee assistant programme We are DEKRA Automotive and we are now recruiting for a Service Contracts and Warranty Network Development Coach to join us. We are a global business employing over 49,000 employees in more than 60 countries on … all six continents! Could you be our next hire You will provide coaching and training relating to service contracts products and warranty claims procedures provided by Daimler Truck UK to sales and service team members within the DTUK franchised dealer network. In addition to the above, you will More ❯

approach, and adherence to correct processes are essential. The role involves working within recognized authority levels and appropriate escalation procedures. Reporting to the Technical Service Manager, the role requires a hands-on approach as we scale the business from the ground up. As the Technical Support Specialist, you’ll … Responsibilities include mentoring technicians, providing mechanical and electrical diagnostic support, and ensuring first-time fix success. You will support product-related matters including warranty, customer service, quality, engineering investigations, model launches, service clinics, recall campaigns, and promotional events. Domestic travel and short-notice assignments may be required. … Attention to detail and high performance levels are crucial to ensure customer satisfaction, aligned with teams in the UK and China to maintain outstanding product standards. Requirements Automotive technical qualification and/or relevant experience IMI Level 3 or 4 BEV/Hybrid vehicle certificate or equivalent Fluent English More ❯

About the Role We are seeking a Senior Service Desk Analyst to join our London-based IT team. This is a pivotal role responsible for ensuring the smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide … Responsibilities Technical Support Deliver expert-level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user … follow-ups to confirm issue resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and hardware updates across the business. Perform regular system More ❯

open to flexible working options – just ask What you’ll do day to day Preparing vehicles to a high standard. Advising the Bodyshop/Service Advisor of any additional work necessary during the repair process. Working in a team to complete large jobs and assist colleagues where necessary to … meet deadlines. Maintaining thorough and up-to-date product knowledge. Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals. Maintaining good housekeeping standards and orderly administration of your work. Helpful skills and qualifications Don’t worry about ticking off every single skill here … part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love More ❯

Up to £25260 per annum + hybrid working days available Customer Service/Technical Support Full Time Permanent Monday to Friday £25,260 Hybrid/3 days in office Job Responsibilities: Handle customer queries via phone, email, and live chat. Place customer orders using mapping tools. … as needed. Recommend suitable products and services to our customers. Leverage internal expertise to coordinate the handling of complex enquiries, ensuring timely resolution to customer satisfaction. Required Skills & Qualifications: Proficiency in Google Drive (Gmail, Docs, Sheets, Slides). CRM experience is preferred but not essential. Excellent written and verbal … of GIS is preferred but not essential. Experience in 1st Line Support is advantageous. Join Us! If you have a passion for delivering exceptional customer service and are eager to learn and grow within a dynamic team, we want to hear from you! Brook Street NMR is acting More ❯

center in Caldecotte, Milton Keynes. This role will see the right candidate utilising state of the art fraud detection systems to harvest information, analyzing customer accounts for signs of fraud, and obtaining information to reach the appropriate outcome. All training for this role is provided on-site, we just … need individuals with a strong understanding of customer services, with a can-do attitude and a willingness to learn. Hourly rate: £12.21 Now offering an unsociable hour's allowance, please see benefits below! Unsociable hours allowance: An additional £1.50 per hour for any shift or part-shift worked between … where applicable MediCash Healthcare Plan Pension (Employee 5% - Company 3% contributions) 26 Days Annual Leave + Bank Holidays (Rising to 30 days with continuous service) Option to buy additional leave Enhanced Sick Pay - 13 Weeks full pay after 12 months service chance for this to increase based on More ❯

Job Function TATA Communications Service Operations Centre is the single point of contact for all customers of the International SOC division. Customer Service Engineers have the prime responsibility to receive, troubleshoot , resolve , escalate and close Customers incidents and requests, delivering superior customer service, UK business … hours. Responsibilities Inbound calls responding to all customers requests and incident reports Understanding the customer issue/requirement and capture in ticket/system Troubleshoot to isolate and resolve the incidents/queries Escalate to next level or partner to resolve incidents within SLA Maintain history of problems and … Languages: fluent English, an additional European language, will be added advantage (French, German, Italian, Spanish, etc). 5 years telecommunications experience, preferably for a service provider Working knowledge of routing, switching, SD WAN networks. Cisco Certified Network Associate certification or Any Basic Network -security-related certification is a plus. More ❯

Social network you want to login/join with: Senior Service Desk Analyst, high wycombe col-narrow-left Client: Venquis Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Senior … IT services, including end user hardware, software applications and network issues. Troubleshoot and resolve complex technical issues escalation from junior support staff. Ensure excellent customer service and communication throughout the support process. Proactively follow up with users upon resolution to confirm the issue has been satisfactorily addressed. As … a positive and collaborative team environment. System Management Deployment of new software versions and hardware. Routine system maintenance checks, updates and backups to ensure service continuity. Support starter and leaver processes. Maintain accurate documentation of support requests, resolutions, and system configurations. Person Specification: Deep understanding of IT support processes More ❯

Social network you want to login/join with: Senior Service Desk Analyst, oxford district col-narrow-left Client: Venquis Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Senior … IT services, including end user hardware, software applications and network issues. Troubleshoot and resolve complex technical issues escalation from junior support staff. Ensure excellent customer service and communication throughout the support process. Proactively follow up with users upon resolution to confirm the issue has been satisfactorily addressed. As … a positive and collaborative team environment. System Management Deployment of new software versions and hardware. Routine system maintenance checks, updates and backups to ensure service continuity. Support starter and leaver processes. Maintain accurate documentation of support requests, resolutions, and system configurations. Person Specification: Deep understanding of IT support processes More ❯

Social network you want to login/join with: TATA Communications Service Operations Centre is the single point of contact for all customers of the International SOC division. Customer Service Engineers have the prime responsibility to receive, troubleshoot , resolve , escalate and close Customers incidents and requests, delivering … superior customer service, UK business hours. Responsibilities Inbound calls responding to all customers requests and incident reports Understanding the customer issue/requirement and capture in ticket/system Troubleshoot to isolate and resolve the incidents/queries Escalate to next level or partner to resolve incidents … Languages: fluent English, an additional European language, will be added advantage (French, German, Italian, Spanish, etc). 5 years telecommunications experience, preferably for a service provider Working knowledge of routing, switching, SD WAN networks. Cisco Certified Network Associate certification or Any Basic Network -security-related certification is a plus. More ❯

Endeavour Recruitment require a Junior Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area. You would be troubleshooting and resolving hardware, software, and networking issues either over the telephone or desk-side as a 1st Line Support Analyst. Previous experience is not … essential for this role, but a keen interest in IT and a willingness to learn quickly are essential. Previous customer service experience and, in particular, ITIL awareness or Foundation certification are preferred. The successful candidate will be flexible by nature, enthusiastic, and self-motivated. You should have excellent … client welcomes all applications and will provide training for the right candidate if necessary. Preferred Candidate Experience: ITIL Accreditation or working towards/previous Customer Service experience Windows 7 MS Office 2010/2013 Previous 1st Line Support Experience Experience of working to SLAs both Team and Individual More ❯

Endeavour Recruitment require a Junior Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area. You would be troubleshooting and resolving hardware, software, and networking issues either over the telephone or desk-side as a 1st Line Support Analyst. Previous experience is not … essential for this role, but a keen interest in IT and a willingness to learn quickly are essential. Previous customer service experience and, in particular, ITIL awareness or Foundation certification are preferred. The successful candidate will be flexible by nature, enthusiastic, and self-motivated. You should have excellent … client welcomes all applications and will provide training for the right candidate if necessary. Preferred Candidate Experience: ITIL Accreditation or working towards/previous Customer Service experience Windows 7 MS Office 2010/2013 Previous 1st Line Support Experience Experience of working to SLAs both Team and Individual More ❯

being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business … at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. Job Summary Customer Services Service Desk Coordinator Location: Aylesford, Maidstone Hours: Monday to Friday 8am - 5pm, 8.30am - 5.30pm and 9am - 6pm - 3 days office, 2 days … remote working after probation. The role of Service Desk Coordinator is to ensure that our priority clients' accounts are monitored and managed effectively, ensuring SLAs and KPIs are consistently achieved and our customers receive a high-level dedicated service. Monitoring and maintaining of bespoke customer portals Logging service More ❯

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯

and asset finance. Our New Business Executives will work closely alongside our Relationship Management Teams to ensure that new to bank prospects receive exemplary customer service and a great first and lasting impression of Allica Bank. It is vital that our New Business Executives are confident and capable … so that you can identify current and future opportunities, becoming ever more efficient and effective at engaging and qualifying prospects. Maintaining and improving our customer relationship management (CRM) system, playing a key role in ensuring that we have the best insight and understanding of established SMEs in our industry. … Working with our Marketing, Growth Squad, Data and Relationship Management teams to feedback your learnings from customer interactions, helping us to drive ever better customer targeting, segmentation and messaging. Being helpful in signposting reputable alternative options for SMEs with needs that cannot be fulfilled by Allica, for example More ❯

work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services and a high level of customer service to our client's senior leadership team ensuring their business continuity. Responsibilities Act as 1st point of contact for all high-priority … of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced … during business-critical conferences/meetings. Requirements Strong communication, professionalism, and discretion when handling sensitive executive support. An understanding of the importance of excellent customer service and a “can do” attitude. Excellent communication skills, both written and verbal. The ability to interact confidently with senior management, clients, and More ❯

work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services and a high level of customer service to our client's senior leadership team ensuring their business continuity. Responsibilities Act as 1st point of contact for all high-priority … of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced … during business-critical conferences/meetings. Requirements Strong communication, professionalism, and discretion when handling sensitive executive support. An understanding of the importance of excellent customer service and a “can do” attitude. Excellent communication skills, both written and verbal. The ability to interact confidently with senior management, clients, and More ❯

Administrator 🏢 Company: KLEEMANN UK GROUP 📍 Location: Ashford Office KLEEMANN UK Group is on the lookout for a dedicated Helpdesk Administrator to join our dynamic service operations team. Based at our Ashford office, this role is ideal for someone who thrives in a fast-paced environment and enjoys solving problems … day-to-day support. 🛎️📞 📌 Scope of the Role As a Helpdesk Administrator, you’ll play a central role in supporting our field operations and customer service functions. From logging breakdowns and managing communications, to liaising with engineers and maintaining accurate records, you'll be a key part of … the engine that keeps our service running smoothly. 🔑 Key Responsibilities Log and monitor lift breakdowns accurately and efficiently. Respond to customer queries by phone and email in a professional and timely manner. Manage and prioritise the helpdesk and compliance inboxes. Upload insurance reports and maintain accurate documentation. Update More ❯

Note: This is a part-time position, 15 hours per week, including Saturday and Sunday work. As a Technical Support Partner, you will be customer-facing and serve as the first point of contact, providing technical expertise on electrical products sold at John Lewis. Your role involves resolving technical … queries with the high-quality service we are known for. You will diagnose and troubleshoot product issues and liaise with repairers and suppliers to ensure quick resolution for customers. Key Responsibilities This is a fast-paced, customer-facing role. Your daily tasks will include: Providing exceptional customer service with empathy regarding their product issues. Keeping customers informed about product repairs. Following business systems and processes to minimize loss and protect profitability. Troubleshooting technical issues as the first point of resolution when possible. Supporting the shop team with general shop-keeping and customer service More ❯

overhead and underground fibre, using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries, ensuring all H&S standards are being adhered to and the quality standards being met as per the client specification. Key Duties and … being adhered too Ensure company policies and procedures are followed Follow the company Incident Reporting procedure, reporting any incidents and accidents immediately Proactively address customer enquiries, resolve issues and obtain customer feedback Maintain positive and healthy relationship with various teams to ensure customer service effectiveness Participate … ability to diagnose problems with existing equipment and fix faults up to resolution Ability to communicate fluently with the customers and should possess good customer service skills Ability to interpret technical issues through the non-technical description provided by their customers Experience blowing fibre, splicing, backfill and reinstatement More ❯

The role is primarily remote. Key Skills & Experience: Experience working in a busy environment, meeting targets, SLAs, and deadlines D365 SCM module knowledge Excellent customer service skills and telephone manner Team player with a calm, friendly personality and a commitment to service quality Good communication skills at … for D365 SCM software Monitor ERP batch queues for errors Manage user access and security Train end users on Dynamics AX & D365 Maintain high customer service standards and adhere to SLAs Own support cases, troubleshoot, resolve faults, escalate as needed Communicate progress to customers Log incidents and requests … in the Service Desk and Azure DevOps Coordinate with external support when necessary Support remote customer issues Create and update support documentation and knowledge base Location: UK (Hybrid) Candidates must be eligible to work in the UK. Catch Resource Management specializes in ERP resources including Dynamics 365, JD More ❯

overhead and underground fibre, using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries, ensuring all H&S standards are being adhered to and the quality standards being met as per the client specification. Key Duties and … being adhered too Ensure company policies and procedures are followed Follow the company Incident Reporting procedure, reporting any incidents and accidents immediately Proactively address customer enquiries, resolve issues and obtain customer feedback Maintain positive and healthy relationship with various teams to ensure customer service effectiveness Participate … ability to diagnose problems with existing equipment and fix faults up to resolution Ability to communicate fluently with the customers and should possess good customer service skills Ability to interpret technical issues through the non-technical description provided by their customers Accréditations: SA001, SA002, S8, S7, IPAF 1b More ❯

overhead and underground fibre, using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries, ensuring all H&S standards are being adhered to and the quality standards being met as per the client specification. Key Duties and … being adhered too Ensure company policies and procedures are followed Follow the company Incident Reporting procedure, reporting any incidents and accidents immediately Proactively address customer enquiries, resolve issues and obtain customer feedback Maintain positive and healthy relationship with various teams to ensure customer service effectiveness Participate … ability to diagnose problems with existing equipment and fix faults up to resolution Ability to communicate fluently with the customers and should possess good customer service skills Ability to interpret technical issues through the non-technical description provided by their customers Accréditations: SA001, SA002, S8, S7, IPAF 1b More ❯