resolutions in our ticketing system. Collaborate with the IT team to improve processes and enhance user experience. What We're Looking For: A positive attitude and a knack for customer service. Basic knowledge of IT systems and troubleshooting techniques. Excellent communication skills - you'll be the friendly face of IT! Ability to work in a fast-paced environment while More ❯
resolutions in our ticketing system. Collaborate with the IT team to improve processes and enhance user experience. What We're Looking For: A positive attitude and a knack for customer service. Basic knowledge of IT systems and troubleshooting techniques. Excellent communication skills - you'll be the friendly face of IT! Ability to work in a fast-paced environment while More ❯
innovation and expertise to every project, helping businesses make a lasting impression. From eye-catching vehicle wraps to custom signage, we take pride in delivering exceptional craftsmanship and outstanding customer service. Our commitment to using premium materials and cutting-edge technology ensures long-lasting, impactful results tailored to your brand. Whether you're looking to enhance visibility, strengthen brand More ❯
their clients in the £3 trillion UK wealth management market. We are passionate about transforming the investment experience for our clients by combining leading-edge proprietary technology with fantastic customer service. About the Role We’re looking for a collaborative and motivated Software Engineer II to join our growing team. In this role, you'll contribute to the development More ❯
Theale, West Berkshire, Berkshire, United Kingdom Hybrid / WFH Options
Dovetail HRS
Customer Care Coordinator Location: Theale 12-Month FTC Salary: Negotiable Shift pattern options: Working: Tuesday to Saturday 12 noon to 8pm or Working: Sunday to Thursday 12 noon to 8pm Our client based in Theale is recruiting for a Customer Care Coordinator on a 12-Month Fixed Term Contract. As the CustomerService Advisor, you will … be responsible for: Providing outstanding customerservice to improve customer satisfaction and nurture client relationships Handling inbound telephone calls promptly and efficiently Proactively resolving customer enquiries Producing quotations and estimates Processing purchase orders Coordinating email traffic within shared inboxes The successful CustomerService Advisor will have the following related skills/experience: Excellent communication More ❯
of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: The purpose of the DaaS Service Desk Agent is to deliver excellent customerservice through continuous improvement that gives customer confidence, you will do this by understanding customer’s needs, delivering … senior Managers when necessary. Meeting/exceeding target SLAs (first response, resolution, update cadence) Managing the end-to-end processes ensuring the end users receive the highest level of service Manage the communication between external Partners and Bytes. Processing of DoA and Warranty requests Processing of general service queries (billing, onboarding etc) Processing of New Device Request Processing … Minimum 5 GCSE’s including Maths & English (Grade 9 - 4/A- C) - Desirable A-Levels - Desirable Experience: Proficient in Excel - Essential Understanding of BMW/DaaS processes - Desirable Service Desk toolset - Desirable CORE COMPETENCIES & SKILLS: Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
The Recruitment Group
Our client, a successful, innovative and growing business in Oxford, are recruiting 2 X Service Delivery Managers to join their Defence team. This role will be focused on managing relationships with your clients to maximise customer success and service delivery. We are looking for individuals with a proven track record in face-to-face client meetings and … experience of delivering presentations to clients.The ideal candidate with have a minimum of 3 years experience in a B2B Customer Success/Account Management environment. Benefits for this role include: 25 days holiday + bank holidays Progression and training opportunities Performance related bonus Hybrid working (3 days in office, 2 from home) Social Events Free parking Key responsibilities will … include: Develop an engaging relationship with clients to maximise customer satisfaction Develop tools and strategies for the clients to ensure they can recognise the value they are getting Ensure Supplier escalations are managed appropriately Create and manage the budget for your clients buyer accounts Maintain action plans for your Buyers and deliver reports to senior managers Deliver performance reports More ❯
ROLE : Photocopier Field Service Engineer (Managed Print/Photocopiers) LOCATION: Kent/Dover/CT PACKAGE: Up to 32,000 + vehicle , laptop, phone, 25 days holiday , pension etc The Role Working for a high-end premium IT, communication and managed document solutions provider your aim will be to provide customers with a professional and efficient technical support service, ensuring full customer satisfaction. Leads, guides and supports a team of Technicians to deliver a very high level of technical effectiveness, product knowledge and customer care Key responsibilities and tasks: Provide technical assistance within timescales specified by SLAs Effectively investigate and rectify faults Perform routine maintenance and modifications/updates as required Provide support during installations Understand …/print arena Ability to think through problems in a logical manner to enable speedy and accurate resolution of issues Excellent communication and interpersonal skills to ensure first class customerservice Application To apply for this position please follow the link on this page or send your CV .If you would like more information on this vacancy or More ❯
ROLE : Photocopier Field Service Engineer (Managed Print/Photocopiers) LOCATION: Kent/Dover/CT PACKAGE: Up to £32,000 + vehicle , laptop, phone, 25 days holiday , pension etc The Role Working for a high-end premium IT, communication and managed document solutions provider your aim will be to provide customers with a professional and efficient technical support service, ensuring full customer satisfaction. Leads, guides and supports a team of Technicians to deliver a very high level of technical effectiveness, product knowledge and customer care Key responsibilities and tasks: Provide technical assistance within timescales specified by SLAs * Effectively investigate and rectify faults * Perform routine maintenance and modifications/updates as required Provide support during installations Understand …/print arena Ability to think through problems in a logical manner to enable speedy and accurate resolution of issues Excellent communication and interpersonal skills to ensure first class customerservice Application To apply for this position please follow the link on this page or send your CV .If you would like more information on this vacancy or More ❯
+ On-Call Allowance + Company Vehicle Life Assurance + 25 Days Holiday + Bank Holidays + Additional Benefits We are currently seeking an: Experienced, Enthusiastic and Committed: Mobile Service Engineer To join our growing and dedicated team. The Opportunity: With over 60 years of experience delivering high-quality transport equipment solutions, our organisation is focused on building a … talented, committed workforce to maintain and enhance the exceptional service our customers have come to expect. We now have an exciting opportunity for a Mobile Service Engineer to support our continued growth. This role plays a key part in ensuring the servicing, maintenance, and repair of specialist equipment on customer sites and within the highway network. Responsibilities … to electrical equipment. Conduct testing and inspections, documenting results accurately. Understand and adhere to RAMS, site rules, and company policies. Maintain up-to-date administrative records including job/service sheets. Ensure the company van is well maintained and stocked with necessary tools and supplies. Interact courteously and professionally with customers at all levels. Support the sales team by More ❯
Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
Service Desk Supervisor Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role We are looking for a Service Desk Supervisor to help us deliver outstanding service to our customers. You will: Manage the incident and request lifecycle Assist with operational Service Desk cover during busy … periods Identifying and reporting escalations and major incidents Monitoring and reporting of service desk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customerservice environment. You will also demonstrate: Accountability and responsibility … a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Ongoing training More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
Service Desk Supervisor Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role We are looking for a Service Desk Supervisor to help us deliver outstanding service to our customers. You will: Manage the incident and request lifecycle Assist with operational Service Desk cover during busy … periods Identifying and reporting escalations and major incidents Monitoring and reporting of service desk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customerservice environment. You will also demonstrate: Accountability and responsibility … a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Ongoing training More ❯
Onsite Network Engineer, Reading (Must have ability to obtain SC Clearance) ROC Technologies are seeking an experienced and customer-focused Onsite Network Engineer to join our on-site team supporting a highly secure client environment. The role involves delivering a managed networking service, supporting end users, and contributing to the Mobile Device Management (MDM) service as needed. … The successful candidate will play a key role in day-to-day network operations, working proactively to monitor, maintain, and support the customer s network infrastructure. Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities Cover early shift routines, including on-site checks and monitoring activities. Use … and changes. Handle incoming calls and ensure customers are informed of actions taken. Knowledge, Skills, Attributes & Experience Essential Keen interest in networking and developing technical skills. Strong interpersonal and customerservice skills. Previous experience in a customer-facing IT support role. At least 2 years' experience supporting and managing network infrastructure. Experience within enterprise or managed serviceMore ❯
Onsite Network Engineer, Reading ROC Technologies is seeking an experienced and customer-focused Onsite Network Engineer to join our on-site team supporting a highly secure client environment. The role involves delivering a managed networking service, supporting end users, and contributing to the Mobile Device Management (MDM) service as needed. The successful candidate will play a key … role in day-to-day network operations, working proactively to monitor, maintain, and support the customers network infrastructure. Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities . Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and … and changes. Handle incoming calls and ensure customers are informed of actions taken. Knowledge, Skills, Attributes & Experience Essential Keen interest in networking and developing technical skills. Strong interpersonal and customerservice skills. Previous experience in a customer-facing IT support role. At least 2 years' experience supporting and managing network infrastructure. Experience within enterprise or managed serviceMore ❯
Field Service Engineer SALARY – UP TO £40,000! LOCATION – HORSHAM What we can offer you: Group Pension Plan – with matched contributions up to 5% Income Protection Scheme & Employee Assistance Program Company Share Incentive Plan & Save-As-You-Earn Scheme Discounts on Gym Memberships Rewards Platform – including high street discounts, employee benefits, and health & wellbeing offerings The role: As a … Field Service Engineer, you will provide global support for advanced surveillance and fire control systems across naval, land, and vehicle platforms. This role involves installing, maintaining, and optimizing hardware and software products while ensuring top-tier customer service. Key responsibilities include performing offsite repairs, system installations, and post-service reporting, as well as supporting sales demos and … equipment trials. You will also conduct factory acceptance testing, risk assessments, and continuous improvement initiatives, playing a critical role in maintaining system reliability and customer satisfaction. What we need from you: Experience in maintaining complex systems using electrical and mechanical assembly tools within military environments, including naval, army, or air force applications. Strong electronics knowledge, including microcontrollers and fundamental More ❯
commercially astute with strong negotiation skills and the ability to successfully drive sales growth programs and commercial demand creation through their nominated suppliers is fundamental. Combined with a strong customerservice ethic is essential to support the sales organisation with mainly commercial and technical assistance when required and the ability to position supplier’s technology within the customer, sales and technical teams. The role is an active field-based role with significant customer facing visits within the country/region. What the role involves: •Work with line manager on the development of defined and accurate budget and business plans for the dedicated region •Drive Memory Activities within the dedicated customer base. •Develop, execute and measure … strategic customer driven programs locally. •Support the local Memory Demand Creation (CRM) activity with technical resources available and review processes to help ensure that demand creation metrics are achieved. •To be the focal point for Memory products in the designated region. •Establish, develop and maintain successful relationships with suppliers. •Work with sales, marketing and technical community to ensure cohesive More ❯
Fire and Security Service/Installation Engineer Covering Reading surrounding areas Up to £45,000 doe Company Van, Overtime, Holidays Fire and Security Engineer required, based in Reading or close to. We are looking for individuals with the following skills and experience: • Knowledge of intruder alarms Extensive Knowledge of fire alarms • Fire alarm installation and service experience • Excellent … customerservice skills • CCTV IP knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving licence We are a well-established organisation in the Fire and Security industry. We offer a wide range of services including design, maintenance and installation of Fire systems, CCTV, and Access Control. Due … to planned growth within the installation and service department, we are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers based in Reading. Benefit Include: Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave If you are looking for a new challenge and want to work for a forward More ❯
the City of London . This is an excellent opportunity for a technically skilled and commercially aware professional to play a pivotal role in solution design, project leadership and customer engagement, working across enterprise IT infrastructure, networking and security technologies. Location: City of London (onsite) Salary: Up to £48,000 basic per annum Additional Benefits: All London commuting costs … SASE, EDR/MDR and IoT Experience in maintaining and installing network and server infrastructure Ability to produce high-quality technical documentation including high and low-level designs Proven customerservice experience across various client levels Strong time management, multitasking and communication skills Fluent in written and spoken English Key Responsibilities: Define customer requirements and translate them … into technical solutions and detailed proposals Provide technical consultancy throughout pre-sales and post-sales phases Lead on solution design, documentation, and end-to-end service deployment Plan and manage project delivery schedules, including revenue and profit analysis Research emerging technology trends and contribute to product development initiatives Drive and manage technology evaluations and supplier quotations Deliver customerMore ❯
Development Manager - Beauty Products - Aylesbury 30000 plus comm and car Join a leading distributor of award-winning beauty and nail care products in a dynamic hybrid role combining sales, customer training, and event support. Key Responsibilities: Grow and manage customer accounts across the region Conduct product demonstrations and training Attend events and support in-store activations Work independently … with admin from home and occasional office visits (Sevenoaks) Ideal Candidate: Strong experience in pharmacy/retail Excellent planning, customerservice, and time management skills Confident in training and merchandising Self-motivated with a keen eye for detail Territory Includes: Oxfordshire, Hertfordshire, Bristol, Gloucestershire, Buckinghamshire, and surrounding areas. Benefits: Commission from 60% of monthly sales target (uncapped earnings More ❯
be responsible for creating revenue and managing removals clients' moves. This full-time, permanent employment in Woking, Surrey, provides a fast-paced, fulfilling work atmosphere for those who enjoy customerservice and sales. Be a part of an industry that appreciates professionalism, initiative, and career advancement. What You’ll Be Doing: Serve as the initial point of contact … nurture leads. Schedule video or in-person surveys for the Field Sales Team with accuracy and efficiency. Maintain the sales pipeline by tracking and following up on all removals customer interactions. Use CRM tools and other technology to effectively handle leads and update client records. Regularly communicate with field sales, operational managers, and internal teams. Ensure prompt responses to … current in the business. Maintain the removals company's ideals while contributing to a pleasant, team-oriented environment. What We’re Looking For: A minimum of 12 months of customerservice experience is required, preferably in the removals or relocation industry. Effective communication and interpersonal abilities. Excellent attention to detail and diary management skills. IT savvy and conversant More ❯
Networks (LAN) and IP networking. Programming and configuration at a low level is a standard part of the role. Role Description This is a full-time role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will work to solve technical issues … and provide support to customers remotely. Qualifications CCTV systems, Door Access Control, Intruder Alarms, Fire Alarms Troubleshooting, Field Service, and Maintenance & Repair skills Excellent communication and customerservice skills Technical support experience Ability to work independently and remotely Experience in the security industry is a plus Relevant certifications or qualifications Benefits Company Van or Car Overtime Oncall More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
In Technology Group Limited
Networks (LAN) and IP networking. Programming and configuration at a low level is a standard part of the role. Role Description This is a full-time role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will work to solve technical issues … and provide support to customers remotely. Qualifications * CCTV systems, Door Access Control, Intruder Alarms, Fire Alarms Troubleshooting, Field Service, and Maintenance & Repair skills Excellent communication and customerservice skills Technical support experience Ability to work independently and remotely Experience in the security industry is a plus Relevant certifications or qualifications Benefits * Company Van or Car * Overtime * Oncall More ❯
tasks and patients' bookings. The position will act as an initial point of contact so the applicant should be professional, friendly and possess a good telephone manner and exceptional customerservice skills. KEY RESPONSIBILITIES Meet and greet clients in a warm, friendly and professional manner, and direct them to the waiting area or to the appropriate personnel Ensure … referrals from a wide range of sources. Manage patient appointment across multiple clinic locations and actively support clinical staff in managing their diaries and administrative duties Develop in depth service knowledge and offer information about services to clients. Maintain accurate and up to date client records, billing details and appointments using the companies practice management software. Support the Regional … the business when required including liaising with suppliers and outsourced departments as required. Undergo fire warden training to ensure clinic is safe and legal REQUIRED EXPERIENCE/QUALIFICATIONS Exceptional customerservice skills and a proven track record of delivering service beyond expectations Polite and confident telephone manner Possess a 'can do' attitude Good working knowledge of Excel More ❯
our Telent Camberley office (GU15 3YL). The ideal NOC Engineer will work within a tightly knit team who live and breath the Telent Core Values - Be Inclusive, Be Customer Focused, Be Collaborative and Taking Responsibility. The NOC Engineer will actively get involved in the monitoring, troubleshooting and fixing of mission-critical networks and infrastructure for a range of … technologies, especially across the Networks & Security space, and have the drive to learn and grow. NOC Engineer - What you'll do: Provide technical support for the Telent Network Services customer base, including troubleshooting, diagnosis, and data analysis. Offer clear and concise communication (both verbal and written), ensuring updates are understandable for all technical levels. Support Telent's change management … process and adhere to organizational policies, prioritizing incidents based on customer business needs and operational impact. Take technical ownership of all Telent incidents to ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and root cause analysis to support real-time Incident/ More ❯
Salary: Up to 30,000 + Commission + Company Car Join a leading distributor of award-winning beauty and nail care products in a dynamic hybrid role combining sales, customer training, and event support. Key Responsibilities: Grow and manage customer accounts across the region Conduct product demonstrations and training Attend events and support in-store activations Work independently … with admin from home and occasional office visits (Sevenoaks) Ideal Candidate: Strong experience in pharmacy/retail Excellent planning, customerservice, and time management skills Confident in training and merchandising Self-motivated with a keen eye for detail Territory Includes: Oxfordshire, Hertfordshire, Bristol, Gloucestershire, Buckinghamshire, and surrounding areas. Benefits: Commission from 60% of monthly sales target (uncapped earnings More ❯