76 to 100 of 563 Customer Service Jobs in the South East

Title: IT Service Assurance Lead - Utilities Experience Reports To: Product Group Manager Salary Range: Competitive Purpose of the Role: Ensure IT services are effectively delivered and maintained for specific business areas, including regional offices and depots. Handle service support and escalations to meet business needs … service representative. Key Responsibilities: Build and maintain business relationships, managing escalations and issues. Support significant IT changes, ensuring full testing before production. Champion continuous improvement of IT services. Manage service escalations and communication of service events. Participate in 24/7 coverage for high priority incidents. Collaborate ...

Title: IT Service Assurance Lead - Utilities Experience Reports To: Product Group Manager Salary Range: Competitive Purpose of the Role: Ensure IT services are effectively delivered and maintained for specific business areas, including regional offices and depots. Handle service support and escalations to meet business needs … service representative. Key Responsibilities: Build and maintain business relationships, managing escalations and issues. Support significant IT changes, ensuring full testing before production. Champion continuous improvement of IT services. Manage service escalations and communication of service events. Participate in 24/7 coverage for high priority incidents. Collaborate ...

Reporting to the IT Manager, the Service Desk Technician Apprentice will learn and become familiar with the processes, procedures, and policies of the wider group IT Service Desk Team. Role The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs … hardware, software, and services, and provide first-line technical support to users across the business. Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support. Duties & Responsibilities Primary: Assist ...

operations. The Desktop Engineer will play a key role in ensuring the smooth operation of IT infrastructure, which directly influences employee productivity and client service effectiveness. Key Responsibilities: Act as the primary contact for all IT-related issues, including hardware, software, and network problems. Resolve support tickets related … cybersecurity, to escalate and resolve complex issues. Contribute to and maintain a knowledge base of technical articles and solutions to empower employees with self-service options. Qualifications: Experience: 3+ years in a desktop support or technical support role, preferably within a corporate or financial services environment. Technical Skills: Strong ...

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams to help … customers achieve their objectives. We take responsibility for all commercial aspects of our service engagements, ensuring contractual ownership, fulfilment of commitments, and driving service evolution and expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line ...

primary functions is to help customers solve IT incidents remotely. You will need to have the ability to show empathy whilst reassuring the customer the problem will be solved within the agree contractual SLAs Commissioning of IT and associated equipment - you will be involved in the installation … from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face-to-face customer situation You will need excellent customer service abilities and have excellent spoken communication skills Training ...

will be responsible for servicing and maintaining Access Control and CCTV systems across the UK, US and EMEA/CEEMA region. Based at the customer's Camberley office, the successful candidate will support a Tier 1 global customer and collaborate with the Key Account Manager to ensure high … standards of customer service Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years.Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses ...

Lead Generation and Management: Assist with lead generation activities, such as online research and some outbound calling to prospective customers and maintain and update customer records and sales pipelines in the CRM (SalesForce) system. Collaboration: Coordinate with various internal departments, including marketing, product, and customer service … align strategies and resolve complex issues for merchants and partners. Data Management and Analysis: Utilize CRM software (e.g., Salesforce) to track leads, update customer records, and analyze sales performance data to provide insights for strategic decision-making. Creating and generating reports to and identify sales/acceptance gaps. Skills ...

empowering every Power Platform maker. Designing, developing, and implementing solutions using Microsoft Power Platform and Dynamics CRM Extending Dynamics 365 CE solutions in Sales, Customer Service, Customer Journeys (Marketing) and Field Service Build solutions as part of an agile team using declarative tools, backed by Microsoft ...

days weekly from office) Job Summary We are seeking a skilled CRM Functional Consultant with expertise in Kustomer to help design, implement, and optimize customer relationship management solutions. The role involves working closely with business stakeholders to understand requirements, configure Kustomer's platform, and ensure seamless integration with enterprise … systems to enhance customer experience and operational efficiency. Key Responsibilities Requirement Gathering & Analysis Collaborate with business teams to capture functional requirements and translate them into CRM specifications. Conduct workshops and discovery sessions to understand customer service workflows and pain points. Solution Design & Configuration Configure and customize Kustomer ...

with an hour for lunch. This key role is a vital part of the organisation and is largely led by customer interaction as well as daily back-office administration. Role and responsibilities include: To be the first point of contact for new and existing customers Log all service-related calls on the in-house system and organise service engineers to attend calls. Follow up and order parts through suppliers and keep customers updated Order new kit, arrange delivery dates with customers and co-ordinate the networking of new machines Liaise with management at head office, suppliers ...

talent and then supporting that talent to grow with us. Right now we are looking an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference to our customer base. About … Role About You You will need a passion for customer service excellence, you enjoy interacting with customers, you thrive on solving technical problems and are driven by a desire to learn and enhance your knowledge and capabilities. You communicate well at all levels and through all channels ...

/S, basic network troubleshooting and IIS. Performance • Providing telephone and email support to external customers and colleagues providing an excellent level of service • Logging, prioritising and acting on calls via the Point of Rental Software CRM system (Salesforce) • Ensuring that the Point of Rental Software CRM (Salesforce) system … identifying areas for improvement and bringing these ideas to the attention of the relevant people and to assist in the development of the Service Desk procedures and knowledge base • Documenting software features and business processes for use as knowledge base articles or customer fact sheets • Treating all customers ...

/S, basic network troubleshooting and IIS. Performance • Providing telephone and email support to external customers and colleagues providing an excellent level of service • Logging, prioritising and acting on calls via the Point of Rental Software CRM system (Salesforce) • Ensuring that the Point of Rental Software CRM (Salesforce) system … identifying areas for improvement and bringing these ideas to the attention of the relevant people and to assist in the development of the Service Desk procedures and knowledge base • Documenting software features and business processes for use as knowledge base articles or customer fact sheets • Treating all customers ...

Location: United Kingdom Security Clearance: (BPSS) Clearance Employment Type: PermanentLinking Humans is partnering with a UK-based organisation where ServiceNow underpins Customer Experience, Technology Experience, and Employee Experience at scale. This role sits firmly between a hands-on developer and an architect and is designed for someone … multiple modules and experience layers. Role overview As a ServiceNow Implementation Specialist, you will be responsible for delivering end-to-end ServiceNow capabilities across customer, employee, and technology workflows. You will work closely with senior consultants and architects while taking ownership of hands-on configuration and integration.This role requires ...

business outcomes through delivering a comprehensive range of technology-focussed support/professional/managed services. We actively seek to drive consumption, adoption, and customer satisfaction with the objective of tangibly contributing to customer success and growth. The Procurement Advisory Consultant will join our growing diverse team … defining and implementing a professional, structured, and repeatable process resulting in optimal commercial routes for renewals and new purchases, based on existing and planned Customer strategies. These activities will be delivered to a portfolio of mid-size UK-based business through to global enterprises through a managed service ...

develop an EPOS Support Team (3 direct reports) Oversee system support and ensure all tickets are logged, and resolved efficiently Manage the full customer implementation pipeline from initial enquiry to go-live Deliver user health checks and training on new features Contribute to the continued growth of the EPOS … platform and overall service offering Skills & Experience for the EPOS System Support Team Leader Personal Attributes: Natural leader with the ability to motivate and support a team Professional, friendly communicator with a strong customer-service focus Confident problem-solver with strong numerical and analytical skills Professional Experience ...

Qualified Leads (MQLs) and ensure a smooth handover to the Sales team. This role is ideal for someone with a sales mindset and strong customer focus, whether you come from sales, account management, customer service, or sales operations. Key Responsibilities Identify and engage prospective customers through calls … email, social media, networking and referrals. Respond quickly to inbound enquiries and nurture warm leads. Understand customer challenges across multiple market segments. Qualify prospects and hand over sales-ready leads (MQLs). Maintain accurate CRM records (MS Dynamics experience a plus). Support tradeshows, events and wider marketing activities. ...

through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification ...

through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification ...

Please note: I can only accept applications from suitable applicants who are either Fluent Spanish (or Fluent Dutch) This role requires excellent communication and customer service skills to join a global organisation in this progressive career opportunity. The ideal candidate will be familiar with IT (laptop, Mobile … Fluent Spanish (Or Dutch) language skills Strong IT skills and interest (Building/fixing/troubleshooting, PC's, Laptops, IOS/Android) Problem solving Customer focused Good planning/organisation skills Able to prioritise workloads Strong and clear communicator (Written and verbal) In terms of backgrounds we are essentially ...

only accept applications from suitable applicants who are either Fluent Dutch or have Fluent Spanish language skills. This role requires excellent communication and customer service skills to join a global organisation in this progressive career opportunity. The ideal candidate will be familiar with IT (laptop, Mobile, PC) Support … Skills Summary: Fluent Dutch (Or spanish) Strong IT skills and interest (Building/fixing/troubleshooting, PC's, Laptops, IOS/Android) Problem solving Customer focused Good planning/organisation skills Able to prioritise workloads Strong and clear communicator (Written and verbal) In terms of backgrounds we are essentially ...

through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude  Your Training with Baltic This apprenticeship is more than just a qualification ...

through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication, and sharpening your people skills in Customer Service Fundamentals, this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through … Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification ...

About Orange Connex Orange Connex is an e-commerce logistics service provider (4PL), offering global shipping and fulfilment solutions developed by Orange Connex — a joint venture with eBay. For over six years, we have been providing sellers and their customers with unique eBay seller protection, fast delivery in Germany … this role, you will lead and support initiatives aimed at enhancing both seller and buyer experience. You will analyse the end-to-end customer journey, manage and deliver projects, and oversee partnerships. You will also ensure seamless technical integration and support with eBay and third-party multi-channel providers ...