76 to 100 of 528 Customer Service Jobs in the South East

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role … ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests ...

Location: Waterloo, London (Hybrid after probation) Salary: Competitive salary, depending on your skills and experience Are you passionate about delivering outstanding customer service? Ready to take your skills into a professional, fast-paced conveyancing technology environment? Join InfoTrack as a Commercial Customer Support Assistant , where … most from our products and services while building expertise in legal technology and commercial transactions. We're looking for someone with excellent customer service skills, a proactive approach to problem-solving and a passion for helping clients. You don't need previous experience in commercial conveyancing ...

Field Service Engineer About the Role We are recruiting for a Field Service Engineer on behalf of an established UK engineering business specialising in security entrance and access control solutions. This is an excellent opportunity for a hands-on engineer who enjoys fault finding, customer interaction … independently in a field-based environment. The successful candidate will be responsible for servicing, maintaining and repairing a range of electro-mechanical equipment across customer sites in London and around the M25 corridor. The role involves planned preventative maintenance, reactive breakdown support and installation assistance, ensuring customers receive ...

architectural direction, support development teams, and ensure the platform evolves in line with business needs. Initially, the focus will be on Dynamics 365 Customer Service and CRM capabilities, alongside the wider Power Platform toolkit. Key Responsibilities Own the Platform Act as design authority for Dynamics 365, particularly Customer Service and CRM Define and evolve platform architecture and best practices Manage environment lifecycle, releases, upgrades, and technical roadmap Ensure strong governance across security, integrations, and data models Enable Development Teams Support and guide developers, reviewing designs and resolving complex issues Provide architectural input into new initiatives ...

looking for candidates with exceptional customer service skills to join a fantastic company based in Colchester, Essex! This role will work as part of a very customer-focused team for a well-established business with solid values and great benefits! The Role The role itself plays … pivotal part in overseeing multiple customer accounts. Your primary responsibilities would include cultivating and enhancing customer relationships and serving as the initial contact for order management from start to finish. The key objective of this position is to foster robust customer connections and drive sales through ...

would suit an experienced 2nd/3rd line engineer looking to take on a formal leadership role. You will bring your IT knowledge, customer service experience, and team coordination skills to deliver an efficient, approachable, and streamlined approach to resolving IT issues. As the Onsite IT Supervisor … guiding the onsite support team on a day-to-day basis Acting as an escalation point for technical issues where required Coordinating incidents and service requests with the customer Ensuring clear and effective communication between the client and support teams Delivering excellent customer service through efficient ...

Hybrid) At IRIS, we help schools, academies, and education providers streamline their operations through market-leading software solutions. We're looking for a Customer Renewals Advisor to join our Education team, managing a portfolio of customers and ensuring they receive outstanding service throughout their renewal journey. This … excellent opportunity for a customer-focused professional who enjoys building relationships, solving problems, and working in a commercially driven environment where customer retention and satisfaction are at the heart of everything we do. What will you be doing? As a Customer Renewals Advisor , you'll take ownership ...

Security Service Engineer Buckinghamshire & Surrounding Areas Salary: Up to £55,000 basic (DOE) + Travel Time + Overtime Benefits: Company Van (Personal Use), 25 Days Holiday + Bank Holidays, Pension, Private Healthcare, Phone & Laptop An excellent opportunity to join a growing security specialist The Role As a Security Service … Engineer, you will be responsible for carrying out planned preventative maintenance, servicing and reactive fault finding across a range of electronic security systems at customer sites throughout Buckinghamshire and the surrounding areas. You will work predominantly within high-end commercial and corporate environments, ensuring systems remain fully operational while ...

Position Service Desk Manager (Information Technology) Location County Hall, Chichester, PO19 1RQ Start Date ASAP Contract Duration 01 September March 2027 Working Hours 37 hours per week, Monday to Friday, 09 00 Pay Rate £33.26 per hour Job Reference (phone number removed) Job Responsibilities Manage … operations of the IT Service Desk. Lead and support the Service Desk team to deliver effective IT support. Ensure service requests and incidents are handled within agreed service levels. Monitor service performance and identify areas for improvement. Maintain strong communication with internal teams, stakeholders ...

Position Service Desk Manager (Information Technology) Location County Hall, Chichester, PO19 1RQ Start Date ASAP Contract Duration 01 September 2026 – 31 March 2027 Working Hours 37 hours per week, Monday to Friday, 09:00 – 17:00 Pay Rate £33.26 per hour Job Reference (phone number removed) Job Responsibilities Manage … operations of the IT Service Desk. Lead and support the Service Desk team to deliver effective IT support. Ensure service requests and incidents are handled within agreed service levels. Monitor service performance and identify areas for improvement. Maintain strong communication with internal teams, stakeholders ...

Customer Care Executive/Colchester/Term Time Only/Up to £15 per hour Were looking for an organised, efficient and customer-centric Customer Care Executive to join our successful, family-owned educational supplies business in Colchester. This is a term-time only role, making … want to work during the school term and spend the school holidays with their children. Due to our growth plans and dedicated approach to customer care, we are looking to hire a Customer Care Executive at our newly refurbished Colchester Head Office. As a member of the Customer ...

Field Service Engineer Regional – Essex c.£28-30k DOE + Van + Expenses + Overtime + Bonus + Progression Contact: Chloe or Holly at Pearson Whiffin Recruitment Are you working in a customer-facing technical role and looking for a company that will genuinely invest in your … working independently — but still being part of a supportive team? We are exclusively recruiting for a growing, well-established business seeking a Field Service Engineer to join their team due to increased demand and internal progression. Ideally, we are looking for someone based within North London or the surrounding ...

Field Service Engineer Regional – Essex c.£28-30k DOE + Van + Expenses + Overtime + Bonus + Progression Contact: Chloe or Holly at Pearson Whiffin Recruitment Are you working in a customer-facing technical role and looking for a company that will genuinely invest in your … working independently — but still being part of a supportive team? We are exclusively recruiting for a growing, well-established business seeking a Field Service Engineer to join their team due to increased demand and internal progression. Ideally, we are looking for someone based within North London or the surrounding ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the Wokingham office Why : FinTech Software Company experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? The company … leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with an Accountancy qualification ...

ensure the delivery of world-class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands-on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help … navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly and effectively to operational incidents.You will also play a key role in mentoring and training team members, sharing best practices ...

IRIS, we help schools, academies, and education providers simplify everyday operations through market-leading software and services. We're looking for a Customer Renewals Associate to join our Education Renewals team, providing essential administrative and operational support that helps ensure customers enjoy a seamless renewal experience. This … excellent opportunity for someone early in their career who enjoys organisation, administration, customer service, and working as part of a collaborative team. You'll play an important role in keeping renewal activities on track while developing valuable commercial and customer management skills in a growing technology business. ...

passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team … Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer ...

passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team … Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer ...

Technical Support Engineer to join our Quantum Design Oxford team at Tubney Woods, providing timely, accurate and practical support to customers and field service colleagues around the world on the full range of our products. In this role, you will be a key point of contact for the Global … Customer Service helpdesk, managing technical enquiries, resolving incidents, supporting repairs and service activities, and helping build the knowledge resources that enable excellent customer support. What you will be doing as a Technical Support Engineer Act as the first point of contact for Global Customer Service ...

will be responsible for testing, validating, commissioning and troubleshooting electrical systems, control panels and equipment to ensure they are safe, reliable and compliant with customer requirements, industry standards and relevant legislation. Working within the Customer Service Department, you will support the successful delivery of equipment by carrying … electrical testing, fault-finding and technical investigations. You will work closely with Engineering, Production and Service teams while also providing technical support to customers when required. Duties: Implement and execute test plans and procedures for electrical components, control panels and associated systems. Carry out functional, performance and safety testing ...

will work closely with customers and internal stakeholders to understand market needs, identify opportunities and ensure product investment is focused on delivering genuine customer and commercial value. You'll collaborate across Engineering, Architecture, Professional Services, Customer Service, Sales and Pre-Sales, acting as a central point … product strategy, roadmap prioritisation and communication. Key Responsibilities Product Roadmap Own and maintain the product roadmap across multiple software offerings. Prioritise initiatives based on customer value, commercial impact, strategic alignment and technical feasibility. Define clear product objectives, outcomes and measures of success. Communicate roadmap priorities effectively across the organisation. ...

Service Coordinator Slough £34,000 We are currently recruiting for a Help Desk Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. … This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package ...

contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering a high level of customer service. Working within a Managed Service Provider (MSP) environment, you will support multiple external clients , ensuring issues are resolved efficiently or escalated appropriately … line with service level agreements (SLAs). Act as the first point of contact via phone, email, and ticketing system Log, categorise, and prioritise incidents and service requests Communicate clearly with users, providing updates and managing expectations Deliver excellent customer service and maintain strong client relationship ...

Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations … handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors, ensuring compliance ...

providing in-depth troubleshooting, proactive maintenance, and ensuring timely resolution of client issues. You will also be responsible for onboarding new clients and completing customer projects, including on-site work. You’ll play a key role in maintaining high customer satisfaction while working closely with the senior team … further escalations when necessary. As part of my client’s commitment to delivering outstanding service, they expect their team to not only resolve technical issues, but also identify potential opportunities to enhance clients’ operations. This includes recommending appropriate hardware, software or service upgrades that align with the customer ...