Customer Service Jobs in the South East

76 to 100 of 613 Customer Service Jobs in the South East

Field Service Engineer

Reading, Berkshire, South East, United Kingdom
Chubb Fire & Security Limited
Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.Key to this role isto provide first line service …/maintenance support to all the company & third party products in use, when called upon to do so Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering functions from … initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative Maintenance on more »
Employment Type: Permanent
Posted:

Internal Sales Administrator

Hoddesdon, Hertfordshire, South East, United Kingdom
SC4 Recruitment Limited
Hoddesdon is Office-based with free onsite parking. Do you have B2B customer service experience processing orders? Are you comfortable using Excel? Do you want a role that offers clear progression in a fast-growing, dynamic business? Due to the nature of this role, you will ideally come … from a sales administrative, B2B customer service or account manager role. If this is you, you could be who we are looking for to join a friendly and vibrant team where you'll play a pivotal role in driving our success! Internal Sales Administrator Responsibilities: Be the first … point of contact for customers by email, website and telephone. Managed a customer order inbox, ensuring customer orders were processed and customers were kept up to date with their stock and order queries. Maintain accurate sales records, reports, and databases to track progress and identify opportunities using CRM more »
Employment Type: Permanent
Salary: £28,000
Posted:

Field Services Engineer

Reading, England, United Kingdom
Chubb Fire & Security Ltd
Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire. Key to this role is to provide first line … service/maintenance support to all the company & third party products in use, when called upon to do so. Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering … functions from initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative more »
Posted:

Software Support

Reading, Berkshire, South East, United Kingdom
The Source
provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … must have: strong communication skills verbally and in writing to communicate with software users and managers previous software support experience motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »
Employment Type: Permanent
Salary: £28,000
Posted:

Customer Advisor - Private Medical Insurance (Open)

Eastleigh, Hampshire, South East, United Kingdom
Aviva
Customer Assessor (customer service) - Private Medical Insurance - Starting salary between £23,900 to £31,200 (depending on hours, skills, and experience) plus additional benefits Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18 week full … pattern between 08:00 - 18:30 Monday - Friday. 1 Saturday shift every 6 weeks 09:00 - 13:00 Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? Do you exceed in a fast-paced busy environment? Are you … scans, or aftercare, you will help & support our customers to get the specialist private treatment they need. Part of this role will involve handling customer dissatisfaction, with support from your team. We love people who do the right thing for our customers, and our colleagues. We want people who more »
Employment Type: Permanent, Part Time
Posted:

Helpdesk Engineer

Rochester, Kent, South East, United Kingdom
Hybrid / WFH Options
Impreza IT
As one of Kents top-tier Managed Service Providers, we are seeking a Helpdesk Engineer to join our busy team in Rochester, Kent, providing 1st/2nd line support to over 2000 users across Kent and the Southeast. The role is office based with occasional visits to client premises … Projects and Cyber teams. Responsibilities Technical Support: Provide support for hardware and software issues across over 2000+ endpoints. Manage and resolve technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … and Azure-related issues Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide appropriate more »
Employment Type: Permanent, Work From Home
Posted:

Senior Helpdesk Engineer

Rochester, Kent, South East, United Kingdom
Hybrid / WFH Options
Impreza IT
As one of Kents top-tier Managed Service Providers, we are seeking a Senior Helpdesk Engineer to join our busy team in Rochester, Kent, providing 2nd/3rd line support to over 2000 users across Kent and the Southeast. The role is office based with occasional visits to client … hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide more »
Employment Type: Permanent, Work From Home
Posted:

Administrator

Reading, Berkshire, South East, United Kingdom
Spire Healthcare
is recruiting for an experienced Administrator to join their team on a Fixed Term Contract. Role Purpose: To provide a quality professional and efficient service that supports the smooth running of the hospital administration departments. Also to ensure an exemplary level of customer service is upheld in … the provision of service to patients, consultants and the hospital team. This role is based at our Regents Gate site in Reading City Centre For over a century, Spire Dunedin Hospital has played a part in Reading's history as a first-class medical facility serving its community. We … To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers - To provide administration cover as required across the hospital including but not limited to outpatients, admissions, reception, wards more »
Employment Type: Contract
Posted:

Senior Helpdesk Engineer (L2-L3)

Kent, Weavering, United Kingdom
Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide … appropriate solutions. Strong customer service orientation. Emphasis on communication via telephone, rather than purely E-Mail based. Experience working directly with clients to understand and address their IT needs. System Maintenance: Perform regular maintenance and updates on client systems to ensure security and reliability. Monitor system performance, identify more »
Employment Type: Permanent
Salary: £32000 - £35000/annum
Posted:

2nd Line IT Support

Redhill, Surrey, United Kingdom
Lloyd Recruitment - Reigate
facilities Are you an experienced 2nd Line Support professional looking to elevate your career? Join our client, a fast-paced MSP, where delivering excellent customer service is the main focus. About the Role: Prioritise customer satisfaction and build strong relationships. Be the second point of contact for … in the IT sector. If you're ready to take the next step in your technical support career and are passionate about providing excellent customer service, apply now to join a team that values your expertise and dedication. PLEASE NOTE: This role is fully office based. Refer a more »
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:

Hire and Sales Coordinator - Colchester

Colchester, Essex, South East, United Kingdom
GAP Group LTD
the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic … platform to grow and progress within GAP Group. A typical day for the HSC will include: Processing all hire desk administration including customer and supplier queries Managing approx. 40-50 incoming and outgoing hires per day Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities … Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: Previous experience of working within a high-volume hire desk role is essential Excellent customer service skills with a focus more »
Employment Type: Permanent
Posted:

IT Infrastructure Analyst

Reigate, England, United Kingdom
Beyondsoft
2nd line levels of technical support to the clients Life business, covering all areas of IT deployed within the company. In particular: Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and … administration of mobile devices, ideally Apple iOS. Scripting ability with PowerShell. Good working knowledge of Atlassian products e.g. Jira. Principal Skills Strong communication and customer service skillset is essential in order to effectively communicate to the business and understand their requirements and or issues. Proven analytical and problem … working in a team-oriented, collaborative environment. Able and willing to work unsocial hours from time to time in order to provide the required service to our customers. more »
Posted:

Information Communications Technician - Support Technician Apprentice

UNIT 3, DES ROCHES SQUARE, WITNEY, ENGLAND
Webexpenses
In this role you will act as the central point of contact for all IT related queries and service requests for all internal customers. You will be responsible for resolving support requests to meet customer satisfaction and continuous service delivery demands. Role In this role you will … act as the central point of contact for all IT related queries and service requests for all internal customers. You will be responsible for resolving support requests to meet customer satisfaction and continuous service delivery demands. Key Areas of Responsibility: Diagnose and resolve software and hardware issues … any logged IT issue. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible. Provision, maintain and suspend/delete user accounts across operational systems. Plan, communicate and carry out more »
Employment Type: Advanced Apprenticeship
Salary: £19,000.00
Posted:

Dynamics 365 CE Business Analyst

Basingstoke, Hampshire, United Kingdom
Hybrid / WFH Options
Talent Locker
that can offer genuine progression? If so, this is the role for you! This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Senior BA to assist on the Asset Management more »
Employment Type: Permanent
Salary: £50000 - £60000/annum Bonus and corporate benefits
Posted:

2nd Line IT Technician

Ringwood, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Trusted Technology Ltd
pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you'll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

L2/L3 Technical Specialist

High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
Employment Type: Permanent
Salary: £50,000
Posted:

Billing Executive

West Sussex, England, United Kingdom
Gamma
A bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on … solving techniques to day-to-day operations. Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service What you’ll need A passion for technology and great customer service Excellent telephone manner and written communication skills Great more »
Posted:

Administrator

Reading, Berkshire, South East, United Kingdom
Talent Finder
after 6 months, and £30,000 after 12 months, subject to meeting targets | Annual salary increments thereafter, contingent on target achievement Bosch Service Reading is seeking a skilled and experienced Administrator to join their dynamic team. You will be responsible for managing office operations, maintaining records, and ensuring smooth … a commitment to efficiency and accuracy. Are you the right person for the job? Previous experience in a similar role, showcasing an understanding of customer service principles and administrative tasks Motivated self-starter with a strong work ethic and the ability to take initiative Possesses exceptional communication and … of an organisation What will your role look like? Provide administrative support to various departments, including data entry, document preparation and filing Deliver excellent customer service through effective communication channels, addressing inquiries and resolving issues promptly Collaborate with internal teams to ensure smooth operations and a seamless customer more »
Employment Type: Permanent
Salary: £28,000
Posted:

Buying Assistant Apprentice

WINDSOR HOUSE, GADBROOK BUSINESS CENTRE, RUDHEATH, NORTHWICH, England
A.S.M TECHNOLOGIES LTD
the market leader in providing IT and technology based supplier rationalisation, building on a culture of delivering significant cost-savings, innovation solutions and excellent customer service as part of the process. ASM Technologies are a multi-national business with offices in Paris, Dusseldorf and a head office and … support a fulfilment infrastructure across 4 continents and 55 countries globally. With unparalleled channel expertise across a wide range of technology commodities, high quality customer service and continuous improvement, we help our customers control operating costs and create a more dynamic interface with the global market. more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

Technical Administrator

Grays, Essex, South East, United Kingdom
Intertek
for a Technical Administrator to join our team based in West Thurrock. We are looking for someone who is personable, organised and has excellent customer service skills. Responsibilities: Coordinate and support the Goods In department Receiving samples and logging their arrival Logging the samples into the Laboratory System … spreadsheets Key Requirements: Previous experience in an administration role is beneficial but not required Good IT literacy skills, especially Excel Excellent communication skills Excellent customer service skills Professional and responsible Full UK driving license Personable and customer focused You will need to have strong administration skills with more »
Employment Type: Permanent
Posted:

Outbound Agent

Rickmansworth, Hertfordshire, South East, United Kingdom
Clinisupplies
strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role Overview: We are seeking a dynamic and compassionate outbound customer service specialist to join our team at Clinisupplies. Clinisupplies are transforming products and services to help people with continence challenges live more freely … exhaustive list of all the duties that you may be required to do. Make outbound calls to welcome new consumers to the Home Delivery Service Make outbound calls as part of marketing campaigns and consumer focused programmes, with a view to ethically increase market share. Provide insights and feedback … Matter Expert in your field. Report from various internal databases Update internal databases, abiding by GDPR regulations. Work collaboratively to ensure all Contact Centre service levels are achieved in line with agreed KPIs. Experience and Skills Required: Youll have: Background of working in consumer facing roles with experience of more »
Employment Type: Permanent
Salary: £30,000
Posted:

Field Service Executive

Dartford, Kent, South East, United Kingdom
Chep
Field Service Executive Permanent, full time Field based in South London/Dartford Excellent salary, company car, bonus & benefits Field Service Executives thrive on partnering with retail customers to resolve complex problems that often result in negotiations. They enjoy visiting customers and building relationships to understand the nuances … They are excited by potential connections, performance improvements in their accounts and using reports alongside digital data to complete route cause analysis within their customer portfolio. The purpose is to build great relationships with our customers, educate them about CHEP and ensure we can work together to maintain/… from misuse and returned to CHEP, or re-use paid for. You are a person who enjoys training and influence to ensure the CHEP service is delivered, leading to improved customer satisfaction and CHEP collection performance. This is a role that empowers you to use your soft skills more »
Employment Type: Permanent
Posted:

Information Technology Support Technician

Maidstone, England, United Kingdom
Hybrid / WFH Options
Chartway Partnerships Group
join our growing IT Team on a permanent contract out of our offices in Maidstone, Kent, where you’ll provide an exceptional level of customer service to our business, across our various regions and regional sites. About The Role… As our IT Support Technician, you will be the … IT support, you will have to triage issues, and determine whether it can be fixed immediately or needs escalating, and to whom. Your excellent Customer Service Skills will be beneficial as you can be expected to participate in the processing of incoming calls to the Service Desk more »
Posted:

Receptionist

Tonbridge, Kent, South East, United Kingdom
Oakland Central Ltd
strong IT skills and the ability to handle confidential information with discretion. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, then we want to hear from you! Apply now. We offer some excellent rewards & benefits including: We offer all team members … Milestone Birthdays - get an EXTRA day off to celebratethat special birthday. Company sickpay which is over and above the statutory entitlement. (subjectto length of service) Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C's apply). Recognition and staff appreciation initiatives. Long service … team that visitors or people telephoning the home will probably speak to. You will therefore play an important role in providing the highest possible customer service to our residents and their families. The Receptionist also reports into the Home Administrator, so will provide valuable administrative support in ensuring more »
Employment Type: Permanent
Salary: £12.00 per hour
Posted:

IT Support Apprentice - Level 3

Witney, Oxfordshire, South East, United Kingdom
Get Staffed Online Recruitment
currently seeking a highly motivated individual to join their team as an IT Support Apprentice. The apprentice's primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine … run business, extremely friendly, approachable and efficient. Nothing is too much trouble. You can be confident that you will receive the highest standard of customer service from the moment you book that initial pre valuation check all the way through to completion. The role: Possible start date: 01.07.2024 … IT issues and ensure that SLA's are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your manager Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time The more »
Employment Type: Permanent
Salary: £14,000
Posted:
Customer Service
the South East
10th Percentile
£22,750
25th Percentile
£24,500
Median
£30,000
75th Percentile
£38,750
90th Percentile
£57,500