IT Support Technician
- Hiring Organisation
- Elevation Recruitment Group
- Location
- Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £34,000 per annum
first point of contact for IT support requests via phone, email and the helpdesk/ticketing system Logging, prioritising and tracking incidents and service requests through to resolution Providing first-line troubleshooting for hardware, software, printers and peripherals Supporting users with Microsoft 365 applications including Outlook, Teams and SharePoint … vendors on escalated issues Maintaining clear and up-to-date IT documentation and support procedures We're looking for someone who is technically minded, customer-focused and keen to develop their career within IT support. You'll ideally have some previous experience in an IT support or helpdesk environment ...