1,001 to 1,025 of 1,477 Service Delivery Jobs in the UK excluding London

join the Belfast IT team. The role focuses on administration of ITSM processes, governance forums, and MI reporting to ensure compliant, high-quality service delivery across regions. You will work under guidance with cross-functional teams and vendors, maintaining process documentation, supporting Change & Release, Problem Management, and Service ...

right there— the scale, the expertise, and the opportunity to grow your career in a business-critical industry. Job Title: Senior Service Solutions Analyst Possible locations: Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours) UK, Reading (Hybrid), UK, Remote. Working hours are expected to overlap largely … with U.S. Eastern Time (ET) business hours. Please note: Visa sponsorship is not available for this role. Position summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. ...

lasting relationships, ensuring high levels of customer satisfaction, identifying opportunities to grow existing accounts, and working closely with support and technical teams to keep service delivery running smoothly. This is a relationship-led role for someone who enjoys managing a high-volume portfolio, prioritising effectively, and being genuinely … client accounts, spanning a range of business sizes and sectors Act as the main point of contact for account queries, contract reviews, and service escalations Conduct regular account reviews with clients to understand their evolving needs and ensure they're getting maximum value from their services Identify and develop ...

Forvis Mazars in the UK is seeking a Project Manager to lead day-to-day project delivery to a highly governed standard across our technology and service delivery portfolio. You will work with stakeholders, facilitate workshops, manage budgets and resources, and ensure successful handover to BAU while ...

Fletchers Solicitors Ltd in Manchester is seeking an IT Service Desk Manager to supervise L1/L2 teams across multiple sites and lead daily operations. You will drive incident resolution, build capabilities, and align service delivery with IT strategy. You will manage performance, report CSAT metrics ...

monitoring and telemetry landscape across infrastructure, platforms, networks and applications. You will develop dashboards, optimise alerting and support incident resolution to improve service performance and resilience. Working with Service Delivery, Infrastructure and Engineering teams, you’ll embed best practices and drive data-driven decisions to mature ...

both technical and commercial skills: Supported to learn the very best in customer engagement and sales techniques to unlock limitless earning potential. Support the delivery and management of workplace technology solutions for customers Learn how managed print, document automation and digital workflows improve productivity Assist with customer onboarding, system … service delivery Work with account managers, engineers and support teams to solve real business challenges Analyse customer needs and help recommend the right technology solutions Develop core professional skills: communication, problem-solving, time management and teamwork Complete an industry-recognised apprenticeship qualification alongside your role The Apprenticeship Level ...

minute checkpoints to avoid stagnation. Make escalation decisions: page on-call engineers, engage leadership or vendors, notify compliance, or execute rollback/failover/service-degradation procedures. Send initial stakeholder notifications within the SLA and maintain a consistent cadence: technical details for engineering; business impact for leadership. Coordinate with … initiate customer-facing communications (app banners, status page updates) when required. Enforce monitoring coverage requirements for all Caesars Digital production services, ensure no service goes to production without adequate monitoring and alerting in place. Continuously tune alert thresholds based on feedback from Digital System Support Engineers, reducing false positives ...

inspire and lead a large, high-performing customer operations function, overseeing inbound telephony, digital channels, chat and alert management activities. You'll ensure outstanding service delivery while achieving key performance, quality, efficiency and customer experience objectives. You'll bring proven experience leading large-scale telephony teams within financial … make a real difference for customers. You'll lead a broad range of responsibilities across Fraud Operations, ensuring customers receive outstanding support within agreed service levels, maintaining exceptional quality standards, and helping to minimise fraud losses through effective investigations and customer interactions. At the same time, you'll foster ...

insights to clientsProvide timely and accurate reports on account status and sales activityServe as the main point of contact for client inquiries, escalations, and service delivery coordinationCollaborate closely with internal teams to ensure seamless execution of projects and service deliveryAttend customer meetings, deliver proposals, and articulate outcomesGrow ...

Capgemini seeks an experienced SACM Manager to own the end-to-end Service Asset and Configuration Management across a complex multi-supplier environment. You will ensure accurate configuration data, govern CMDB practices, and align asset information with business needs to support service delivery and risk management. … role requires collaboration with suppliers and internal teams, delivering SACM reporting and driving continual improvement for asset visibility and service resilience. #J-18808-Ljbffr ...

meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.Role Summary & Responsibilities• Management of holiday, sickness cover requirements and HR issues including … times • Supervision of technical M&E shift team and senior technical representative out of hours. • Act as point of contact for technical service delivery • Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM’s/CM’s and reactive work orders ...

applicable. Role overview The Helpdesk Engineer Apprentice will provide first-line IT support to our client base while developing practical technical, customer service and professional skills through their apprenticeship. The role includes responding to support requests, troubleshooting issues, maintaining clear communication and working with experienced colleagues to deliver … customers and representing Workplace Connect professionally. Key responsibilities · Provide a friendly and professional first point of contact for clients by telephone, email and the service desk. · Log, manage and progress support requests, keeping clients informed throughout. · Use a logical approach to investigate and resolve a broad range ...

Sodexo is seeking a Technical Operations Manager to lead the delivery of secure, reliable IT services at HMP Addiewell. You will manage the local IT function, supporting around 300 local customers and contributing to IT services across an estate of approximately 1,500 users. The role covers IT service delivery, incident management, technical support, projects, security and compliance within Justice Services, Education and Healthcare networks. #J-18808-Ljbffr ...

using Oracle AIDP, Oracle Analytics Cloud (OAC), BI Publisher (BIP) and OTBI Design and build Oracle Fusion ERP extensions using Oracle Visual Builder Cloud Service (VBCS) Design, build and support integrations using Oracle Integration Cloud (OIC), REST/SOAP services and Fusion adapters Support Fusion Technical activities including … Oracle Fusion ERP and HCM in an Oracle Fusion system, recommending options that materially impact project outcomes The role will report into the Service Delivery Manager for the respective NTT DATA account along with being part of the Applications Management practice. What experience you'll bring Excellent knowledge ...

role you will: Lead HR Consulting projects across HR strategy, HR process & experience re-design, HR function optimisation and HR-led enterprise transformationLead global delivery teams to deliver the best outcomes for our clients on our HR transformation projects. Own client relationships and help to lead our clients … analysis to deliver data driven insights, recommendations, and innovation to solve our client's challenges. Design and develop innovative HR operating models, including Service Delivery Models, using best-in-class research and insights. Leverage leading practice and conduct workshops with clients to re-design HR processes, with experience ...

Bonus + 10% Pension A leading engineering and technology organisation within the energy sector is seeking a Senior OT Security Engineer to support the delivery of secure, resilient solutions across critical infrastructure projects. This role plays a key part in strengthening the security of systems that underpin … energy network, contributing to a more intelligent and sustainable future. Key Responsibilities Provide expert cybersecurity guidance to project teams across engineering, development and service delivery, ensuring secure-by-design solutions. Design and implement robust security architectures for both software and hardware components, in line with customer and regulatory ...

LISA/TT Clear through proprietary systems with precision, meeting all required deadlines for accurate settlement. Perform post-trade operations by delivering dependable service to clients, trading desks, and internal stakeholders, fostering trust and reliability. Identify operational risk issues or incidents that may have financial, regulatory, or reputational impact … escalating them appropriately to maintain robust controls. Support shift coverage between 07:30 and 22:00 including bank holidays when required, contributing to effective service delivery and business continuity within the team. Review existing processes and controls regularly, supporting system enhancements and technology improvements to drive efficiency. Collaborate ...

develop the UK Expertise Centre for BoxTop, a critical freight and supply chain software platform. You will drive 24/7 service resilience, incident management, and escalation processes to meet SLAs and customer expectations. You will mentor a technical support team, improve diagnostic documentation, and collaborate with Product ...

Communications, Inc. is seeking a Network Provisioning Engineer to design and turn up high-quality IP services globally. You will work with Service Delivery, Project Management, Engineering and Operations to ensure efficient and cost-effective delivery of services. The role emphasizes collaboration with clients and internal teams … troubleshooting during service turn-up and maintaining engineering documentation. English communication is essential. #J-18808-Ljbffr ...

contributions of others to professional community. Uses professions to meet the relevant certification and professional standards.* Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc.* Participates in the selling process in C&I and works with sales/principals on pre- sales … technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.* Has led small team in delivery of a specific deliverable.* Has mastered at least one technical discipline with strong knowledge in at least three major technology areas.* Possesses advanced level ...

meeting all agreed KPI’s within your business unit. The ROM will be expected to be hands on with all tactical & transactional aspects especially service delivery to enable the successful management of Debt/WIP, P&L, statutory/contractual compliance and people management at all levels … procedures are always implemented and adhered to within your regional business unit. Establish and maintain the consistent operational performance in line with KPIs and service levels to ensure customer satisfaction and contract measures are met within the region. Ensure Quality assurance procedures are adhered to, and any new policies ...

Engineer to us once you've joined and earn £1000 Access to our company pension scheme Free physiotherapy and 24/7 GP service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental, and financial health Ongoing training … allowing you to reach your full potential What you'll be doing: Safely operate and maintain multiple sites as a mobile engineer ensuring 100% service delivery is supplied to the client under contract KPI's Safely carry out all Planned Preventive Maintenance activities ensuring they are completed within ...

responsibilitiesFollow Group and company policies and procedures at all timesAdhere to agreed outreach methods and risk assessment to ensure own personal safety dealing with service usersReport any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk ...

delivering the technology roadmap, ensuring systems, infrastructure and services support the wider business strategy. Working closely with senior leadership, you'll drive improvements across service delivery, security, data management and business systems while creating the foundations for a scalable, resilient IT function. You'll: Develop and deliver … Lead IT governance, prioritising technology initiatives and managing demand across the business. Manage key technology suppliers, contracts, SLAs, licensing and budgets to ensure excellent service and value. Identify opportunities to automate processes, improve efficiency and adopt emerging technologies, including AI. What you'll bring You'll be an experienced ...