601 to 625 of 663 Service Delivery Jobs in the UK excluding London

status and progress. Maintain accurate records and documentation in line with company procedures. Work closely with colleagues across different departments to ensure effective service delivery. Including scheduling and coordinating engineer appointments and workloads. Develop knowledge of company products, services and internal processes. Learn to use a range of software … including CRM systems, Microsoft Office applications and helpdesk management systems. Support the wider administration team with general office duties as required. Deliver excellent customer service at all times. Work collaboratively as part of a team, building strong communication and organisational skills. Complete all apprenticeship training requirements and apply learning ...

role in ensuring customers receive maximum value from the Rightcheck platform. This is a varied position combining customer onboarding, implementation support, training delivery, operational administration and first-line support. Working alongside the Customer Success Manager, Partnership Director, Product and Operations teams, you will help customers adopt … Customer Success Manager or Partnership Director where appropriate. Work collaboratively with Customer Success, Operations and Commercial teams to ensure a consistently high level of service delivery. Customer & Integration Support Provide first-line support for customer and integration-related enquiries. Manage and triage enquiries received through the integrations inbox. Investigate ...

technology innovation roadmap, ensuring clear priorities, dependencies, metrics and measurable outcomes. Translate emerging technology into practical, actionable future workflows that support lawyers and enhance service delivery. Research and Development Guide the research, evaluation and selection of new and emerging tools, platforms and vendors. Oversee or support the creation … creation of thought leadership materials including horizon scanning reports, internal updates and presentations. Engage with paralegals, LPM and IDT teams to coordinate innovation delivery activity across the broader innovation function. Technology Implementation and Innovation Delivery Lead structured evaluations of potential new tools and ensure evidence based recommendations. Oversee ...

Software Engineering Manager provides technical leadership, engineering governance and delivery oversight for the Amazon Connect squads. The role ensures platform features, integrations and non-functional capabilities are engineered to a high standard, supporting accurate forecasting, workforce planning, and safe, efficient customer service delivery. This role uses automation, data … solutions Lead technical reviews, challenge design options and ensure solutions follow best practice, reduce duplication, and support maintainable, secure and high-performing systems. Improve delivery capability through platform reliability and DevOps maturity Continuously strengthen deployment pipelines, observability, alerting, incident response, recovery procedures and operational readiness across Field Ops engineering ...

environments using virtual servers. You’ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you’ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while … server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear ...

high-quality business intelligence, supporting statutory reporting requirements, developing dashboards and reports, and providing valuable insights that help improve patient care, operational performance, and service delivery. This role offers a hybrid working arrangement, with office attendance requirements agreed with the line manager based on service needs. Main duties … Develop reporting solutions using SQL, business intelligence tools, spreadsheets, and reporting software. Create meaningful insights that support operational, clinical, and strategic decision-making. Support service improvement through benchmarking and comparative analysis. Contribute to activity, performance, mortality, income, and contractual reporting. Promote automation and modern reporting techniques to improve efficiency. ...

configuration strategies that ensure the ERP solution is configured effectively and meets project objectives. Work closely with the ERP implementation partner and managed payroll service provider to oversee system design, configuration and integration. Lead the development of the ERP solution, ensuring system functionality is optimised and delivered in line … with agreed specifications. Review and re-engineer Finance or HR business processes to improve efficiency, consistency and service delivery. Develop and deliver system guidance, user documentation and training materials for managers and end users. Attend ERP Steering Group meetings, providing progress updates, highlighting risks and escalating issues where appropriate. ...

role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities … Client Experience & Front-of-HouseProvide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with ...

proposals, liaising with the team to gather accurate information Procurement & purchasing - Research, order, and track equipment and supplies, managing supplier communications and ensuring timely delivery Travel & logistics - Book travel, accommodation, and logistics for team members attending client sites, events, and meetings Phone & reception duties - Handle inbound calls, take messages … maximise the value of their technology investments. Our team brings deep expertise in data management, cloud infrastructure, cyber security, training and enablement and IT service delivery. We work with organisations of all sizes to map out strategic goals and deliver tangible projects, always tailoring our approach to meet each ...

Technical Support Engineer to join their expanding support team. This is an excellent opportunity for someone with a background in IT support, customer service, technology or a recent technical qualification who wants to develop their career within a fast paced and varied environment. You'll support customers with technical … checks, preventative maintenance and technical improvements. Support senior members of the technical team with more complex issues. Maintain documentation and contribute ideas to improve service delivery. Work collaboratively with colleagues, customers and external partners. Experience Required: Strong problem solving ability and logical approach to troubleshooting. Confident communication skills with ...

take ownership of Configuration Management across the technology estate, ensuring the CMDB becomes a trusted source of truth that supports operational excellence, governance, and service delivery. The Opportunity This is more than a BAU CMDB role. You'll have the chance to build the Configuration Management capability from … ground up, defining processes, establishing governance, driving adoption, and ensuring the organisation gets real value from its CMDB investment. Working closely with Service Management, Change, Asset Management, Infrastructure, and Support teams, you'll become the subject matter expert for Configuration Management and help embed it as a core ITSM ...

Lead the IT operations function, including user support, Microsoft 365 services, devices, and workplace technology. Manage relationships with external technology providers and ensure effective service delivery. Develop internal IT capability through coaching, documentation, and improved support processes. Identify opportunities to improve business processes through technology, automation, and better … Power Platform, Power BI, or workflow automation tools. Microsoft Dynamics or ERP certifications. Experience working within multi-site organisations such as retail, manufacturing, distribution, service, or other operational environments. The Opportunity This is a key technology leadership role offering the opportunity to take ownership of a critical Dynamics ...

efficiency and reduce manual effort, and supporting the implementation of new systems and services. Youll also collaborate with colleagues across departments to maintain high service standards and continuously enhance service delivery. Main duties of the job For more detail about the main duties of this role, please … solving, and the ability to communicate clearly with both technical and non-technical stakeholders, along with a practical approach to using automation to improve service delivery. Please see the Job description for more information. Working Pattern: 37.5hrs per weeks Monday to Friday between 8am and 5:30pm, there ...

Shape the Future of AI Delivery We are supporting a fast-growing AI SaaS business in the search for a Head of Professional Services - AI SaaS to build and lead a scalable AI Professional Services function during an exciting phase of growth. This is a rare opportunity to work … alongside the CEO and wider leadership team, defining the implementation strategy, delivery governance and operational excellence across the business. £100,000+ per annum , negotiable dependent on experience + Equity Leeds - Office Based(Hybrid Flexibility) 30 Days Holiday + Bank Holidays (rising to 35) + Anniversary Day Off Wellbeing Support ...

processes run efficiently and accurately. You will be comfortable learning and managing a range of digital platforms, using technology to improve workflows, maintain high service standards, and ensure the successful delivery of training programmes. This role is office-based 4 days a week from our headquarters in Milton … small operational team, ensuring high levels of performance, engagement and customer service. Monitor team workloads and performance Identifying opportunities to improve efficiency and service delivery. Liaise with our internal and external trainers – booking dates, arranging and running standardisation events, and dealing with any enquiries, while effectively utilising scheduling ...

Modern Apprentice within the Digital Services and IT Team, you will gain hands-on experience while learning the fundamentals of IT support and digital service delivery. You will work under the guidance of the IT Officers and the Head of Digital Services/IT, supporting routine tasks and developing … guidance. Project support (entry level): Assist with collating project documentation and preparing handover materials. Help gather simple requirements for system improvements under supervision. Support service transition activities by organising documentation for the Service Desk. Communication & representation: Communicate professionally with colleagues, volunteers, and external partners while developing your confidence ...

partnerships. Accurate CRM management and sales forecasting. High levels of client satisfaction throughout the sales process. Effective collaboration with internal departments to ensure seamless service delivery. Additional Responsibilities Promote the Beyond Just Service brand within the marketplace. Maintain a strong understanding of the company's services and industry ...

Duration: 6 months Location: Fully remote/WFH Start date: ASAP Role We are seeking an experienced SailPoint Technical Consultant to lead the technical delivery of a SailPoint implementation (IGA) within a complex enterprise security environment. This is a hands-on delivery role requiring deep expertise in SailPoint … access requests, provisioning, roles, entitlements, access certifications, and Segregation of Duties (SoD) controls Troubleshoot and resolve identity, provisioning, connector, configuration, and data issues throughout delivery Support testing, production readiness, go-live, and post-deployment stabilisation Produce technical documentation, operational runbooks, and knowledge transfer to ensure a successful handover Required ...

time, permanent, office-based role working Monday to Friday, 8:00am to 5:00pm although flexibility will be considered if required. Key Responsibilities: Customer Service & Communication: Act as a key point of contact for customer queries, providing timely and professional updates via phone and email. Liaise directly with customers … regarding job bookings, changes, follow-up work, and general service updates. Follow up with customers post-service to gather feedback and ensure satisfaction. Handle incoming service-related queries and complaints in a calm, helpful, and solution-focused manner. Maintain strong relationships with regular clients and ensure ...

make mission-critical decisions with clarity—turning precision into progress.**What you will do...**You will lead Qualitrol’s software-enabled enterprise services delivery—bringing consistency, transparency, and disciplined execution to our software programs, aligned to Ralliant’s operating rhythm and RBS. You’ll balance strategy and hands … Developers using Agile/Scrum to deliver customer-facing services. You’ll continuously improve how we build—championing modern practices such as AI-assisted delivery, continuous integration, test-driven development, and systematic problem solving.You’ll partner across global business and technology teams to align priorities, manage delivery risk ...

based Monday to Friday About the Role We are seeking an organised, proactive and experienced Business Support Lead to oversee the day-to-day delivery of administrative and business support functions across the organisation. This is a great opportunity for someone who enjoys creating structure, improving processes and ensuring … efficiently. You will coordinate administrative activities, support a small team and play a key role in maintaining high standards of organisation, communication and service delivery. This role suits someone who takes ownership, enjoys problem-solving and is confident coordinating workloads while supporting a busy and varied working environment. ...

Business Support Leader To provide a comprehensive, professional, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations. Principle accountabilities Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data … with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable. To work flexibly across the service, working on a range of activity to provide proactive support to service users. To manage a demanding and reactive workload in a responsive ...

responsible for ensuring our platforms are secure, resilient, scalable and operationally effective. You will drive automation, improve platform reliability and support the efficient delivery of services into production. You will play a key role in managing and evolving our cloud infrastructure, CI/CD tooling, Infrastructure as Code … technologies. Configuration management and automation tooling such as Chef, Ansible or equivalent technologies. PowerShell, Bash or similar scripting languages. Networking, load balancing and application delivery technologies, including HAProxy. Behaviours Takes ownership of technical outcomes and delivers high-quality solutions. Approaches problems analytically and methodically, balancing risk and practicality. Works ...

support to plan, direct and monitor the activities of the team to achieve all performance targets. Identify opportunities to improve planning performance and customer service delivery. Communicate effectively and efficiently with operational staff (supervisors and operatives). Data Input into our Works System What youll bring We value … Level 1-3 Experience with technology and software Experience of working in the water industry, that would be preferable but not essential Excellent Customer Service Advanced IT skills Strong Communication Skills Good attention to detail Structured & able to prioritise their own workload Team player who is willing to help ...

+ benefits Build relationships. Add value. Help customers grow. We're looking for a Customer Success Manager to join a growing Managed Service Provider supporting organisations across Gloucestershire, Herefordshire and Worcestershire. This isn't a sales role. It's about becoming a trusted advisor to your customers, understanding their … solutions could improve efficiency, security or business performance. Coordinate with technical and project teams to ensure a seamless customer experience. Proactively manage customer satisfaction, service improvement plans and retention. Act as the voice of the customer internally, ensuring issues are resolved effectively. Maintain accurate account plans, meeting notes ...