951 to 975 of 1,488 Service Delivery Jobs in the UK excluding London

will manage your own workload, investigate complex technical issues, liaise with internal teams and external suppliers, and contribute to wider IT projects and service improvements. What you will be doing as Desktop Support Engineer: Provide 2nd and 3rd line technical support to users across a large customer base. Take … ownership of incidents and service requests, ensuring issues are resolved within agreed SLA timescales. Diagnose and resolve complex hardware, software, connectivity and application issues. Install, configure, maintain and replace desktop hardware, software and end-user devices. Support Microsoft Windows, Office, Microsoft 365, OneDrive and other cloud technologies. Administer user ...

Responsibilities: Define the overarching enablement strategy and learning roadmap for a global product priority/area for your region by auditing partner, product and service delivery gaps, and determining priority capability areas and designing targeted learning to bridge skill gaps. Work with our regional partner delivery managers … pipeline of independent, product-ready A&Ps. Partner closely with numerous teams, including gTech Ads, Product, Marketing and Sales counterparts, to design and deploy service package bundles for agencies on annual goals. Foster cross-functional relationships to build trust, manage expectations, and increase demand for our services. Contribute ...

Fortinet FortiGate and network security will really set you apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep … take place over the phone and via email whilst utilising fault-finding programmes that assist you in diagnosing and fixing customer problems remotely. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery ...

Roke is seeking a Field Service Engineer to deliver high‐quality support to UK and international customers. You’ll work with internal teams to ensure service delivery and customer satisfaction while supporting Electromagnetic Warfare capabilities and IT infrastructure within MoD contexts. Based in Romsey with 24/ ...

will focus on retention, growth, and delivering exceptional customer outcomes, with an established customer base from day one. You’ll collaborate with technical and service delivery teams to ensure seamless delivery and high customer satisfaction, avoiding new business pressure while pursuing long-term relationships and career progression. ...

retailers worldwide. With offices across the UK, Ireland, Europe, Africa and North America, we help customers source effectively, stock efficiently, sell profitably and service competitively. As a growing global business, we embrace AI and emerging technologies to improve customer outcomes and the way we work. We’re looking … support. On-call is a compensated rota, with the details set out in our on-call policy. Key Responsibilities: Lead the design, development, and delivery of complex automation, Infrastructure as Code (IaC), and AI-powered solutions across Azure and Oracle Cloud Infrastructure (OCI) environments. Develop and implement reusable automation ...

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Preferred Hands‐on experience with Eightfold AI or comparable … talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with Power BI, Oracle Analytics Cloud ...

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Preferred Hands‐on experience with Eightfold AI or comparable … talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with Power BI, Oracle Analytics Cloud ...

Partner closely with product and UX to understand requirements, refine designs, and deliver intuitive, accessible, and consistent user experiences Contribute to end-to-end delivery of features across the software development lifecycle including requirements, design, coding, testing, deployment, and production support, with clear accountability for your outcomes Build secure … Contribute to event-driven and streaming architectures using Kafka, including topic design, schema/contract strategy, and resilient producer/consumer patterns Support containerized service delivery and operational readiness using Kubernetes, and contribute to CI/CD pipelines and automation Build and support scheduled and background processing (e.g. ...

will be pivotal in ensuring that the information we hold about our assets is accurate, reliable and effectively used to support decision‐making, service planning and day‐to‐day operations. Working closely with colleagues across the organisation, you will provide advice, drive improvements to digital systems and processes … deliver efficient, effective and customer‐focused Public Realm services. You will play a key role in shaping how technology and asset intelligence support the delivery of services for our communities both now and in the future. This is a hybrid role, where you will be expected to work from ...

fintech business operating in Cardiff. You'll join the Engineering team, providing 2nd line support, investigating application and data issues, and working closely with Service Delivery and Engineering to resolve incidents. The Role · Provide 2nd line application support. · Triage and investigate technical issues. · Troubleshoot application and data problems. … investigate and fix data issues. · Track incidents through an issue management system. · Escalate complex or urgent issues where required. · Work closely with Engineering and Service Delivery. · Support Web/PC-based applications. · Work within an Agile development environment. What We're Looking For · Experience in Application or Technical Support. ...

technology role within a leading UK law firm. The position combines traditional knowledge leadership with responsibility for a major document automation and technology-enabled service delivery project. Client Details Our client is a well-established UK law firm with a strong reputation for advising major corporates, investors, developers … strategy of the Real Estate group, helping lawyers stay at the forefront of legal, market and technological developments while driving innovation, training and client service improvements. Innovation & Legal Technology Support development of a technology-enabled portfolio management solution. Lead document automation initiatives across key real estate workflows. Identify opportunities ...

bioinformatics tools and workflows Specialist analysis of genomic data: secondary and tertiary bioinformatics Continued improvement of specialist clinical bioinformatics tools processes and workflows for delivery of genomic diagnostic services Investigation and resolution of complex bioinformatics issues by specialist examination of input & output data, and associated bioinformatics processes; includes communication … Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner ...

Experience with digital assistants or AI‐driven employee experience platforms is a plus. Experience with ServiceNow HRSD, including case management, virtual agent, and HR service delivery configuration. Experience leading or mentoring small technical teams, including integration engineers and developers. Must be available to work within U.S. time zones … with Eightfold AI or comparable talent intelligence platforms. Experience with LMS platform architecture (e.g., Absorb, Cornerstone, or similar). Background in Agile/SAFe delivery, DevOps practices, and CI/CD for integration pipelines. Experience with RPA tools (UiPath, Automation Anywhere) and Oracle Integration Cloud (OIC). Familiarity with ...

team that provide frontline support, dedicated account assistance and customer onboarding services. Working closely with senior stakeholders across the business, you'll help drive service excellence while ensuring customer issues are resolved effectively and efficiently Key responsibilities include: Leading and developing customer support and onboarding teams Managing customer escalations … ensuring timely resolution of complex issues Acting as the key link between customers, support teams and engineering functions Driving service improvements through process, systems and people developmentSupporting key customer accounts and attending customer meetings when required Monitoring team performance, coaching managers and supporting professional development Establishing and maintaining high ...

complex projects within the Change and Capital Programme to deliver successful outcomes on time and within budget. Support the Head of Digital Services and Service Delivery Manager to deliver program priorities and achieve identified financial savings. Key Responsibilities Lead the development of project proposals, ensuring clear objectives, scope … completed on schedule. Lead project board meetings, working groups, and workshops to persuade stakeholders, assess progress, and drive project delivery. Drive performance improvement and service re-design by analyzing capacity data and implementing new ways of working across the organization. Manage delegated project budgets to deliver on financial initiatives ...

requires 3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day‐to‐day support and driving improvements to business‐critical SharePoint … resolving incidents and troubleshooting issues. Manage change requests and ensure the smooth operation of existing SharePoint environments. Support the development and enhancement of IT Service Management (ITSM) and project management tools built on SharePoint. Deliver SharePoint-based solutions to support wider business projects and process improvements. Work ...

delivering the IT strategy, leading operational excellence, strengthening cybersecurity, and identifying opportunities to leverage AI, automation, and emerging technologies to improve efficiency, client service, and business performance. Key Responsibilities Develop and deliver the organisation’s IT strategy and technology roadmap. Lead IT operations, infrastructure, cloud services, cybersecurity, and business … leadership role, ideally within legal, professional services, financial services, or other regulated environments. Strong understanding of IT infrastructure, cloud technologies, cybersecurity, and IT service delivery. Experience leading technical teams and managing outsourced providers. Demonstrable success delivering technology projects, digital transformation, and business change programmes. Experience managing technology budgets, supplier ...

J.P. Morgan is seeking a Service Delivery Analyst in Bournemouth, UK to join the Margin Services OSD team. You will manage client queries, monitor service levels, and collaborate with stakeholder teams to deliver operational improvements. The role focuses on delivering high-quality client service ...

Position Title : Account Manager Department : Sales Location : Hybrid - Remote/Harewood, Leeds Job Type : Full-Time Industry : Managed Service Provider (MSP) - Online Backup and Disaster Recovery About Us Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss … event of a disaster. Job Summary: We are seeking an experienced and proactive Account Manager to join our team at a leading backup managed service provider. In this role, you will be responsible for building and nurturing strong relationships with our clients, ensuring they receive exceptional service ...

foundations, helping ensure we can detect, prevent and respond to threats at pace while enabling the business to move safely and confidently. Key responsibilitiesDesign, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments. Design and implement secure infrastructure controls aligned … patch management across systems and hardware, ensuring effective coordination and risk reduction. Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams. Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery. Support audits, regulatory reviews ...

helping ensure we can detect, prevent and respond to threats at pace while enabling the business to move safely and confidently. Key responsibilities Design, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments. Design and implement secure infrastructure controls aligned … patch management across systems and hardware, ensuring effective coordination and risk reduction. Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams. Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery. Support audits, regulatory reviews ...

projects through to successful delivery. This is a great opportunity for a technically-minded project management professional to take ownership of end-to-end delivery across infrastructure, data and software projects, working closely with senior stakeholders and a broad IT function. The Role You'll manage and deliver multiple … projects simultaneously, providing programme management support and ensuring delivery stays aligned with wider business priorities. This role suits someone with a technical background who has moved into project management and is comfortable discussing technical detail as confidently as timelines and budgets. Key Responsibilities Project Delivery Manage and deliver ...

client, a leading organisation in the Defence & Security sector, is currently seeking a Delivery Manager to join their team in Cheltenham. This is a contract position with an end date of 31/03/2027, requiring full-time on-site commitment. Candidates must hold current UKIC DV clearance. … schedule through proactive follow-ups. Progress Tracking: Maintaining accurate status reports and dashboards, highlighting milestones, blockers, and resource needs. Stakeholder Communication: Supporting the Service Delivery Manager in preparing concise updates for leadership and stakeholders. Issue Resolution: Acting as a point of contact for operational challenges, helping to remove ...

globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies. About the role Are you an experienced Service Desk professional who thrives in a fast-paced environment? Do you enjoy solving complex technical challenges while supporting and developing others … passionate about delivering exceptional customer service and want to make a real impact, we'd love to hear from you. We're looking for a Senior Service Desk Analyst to join our growing Technology team. This is more than a support role. it's an opportunity to become ...