Customer Service Jobs in the West Midlands

151 to 175 of 253 Customer Service Jobs in the West Midlands

Process Cooling Service Engineer

Tamworth, Staffordshire, West Midlands, United Kingdom
Swift Placements
successful manufacturer of temperature control systems and machinery who are enjoying significant growth, success and investment. They are seeking to recruit a Process Cooling Service Engineer to further strengthen their operations. The main purpose of the role is to be responsible for providing maintenance, repair, troubleshooting and commissioning services … activities, such as cleaning, lubrication and adjusting cooling equipment to ensure peak performance on machinery Conducting system performance evaluations Maintain accurate records of all service activities, including repairs. Train and mentor other technicians, ensuring quality standards are adhered to As a Service Engineer you will need to hold … knowledge of electrical and mechanical components. Control Systems and refrigeration principles Proficient in diagnosing and troubleshooting issues on temperature control machinery Excellent communication and customer service skills Understanding of pump data plates along with valves, heat exchangers, free coolers, adiabatic coolers and associated controls Willingness to travel extensively more »
Employment Type: Permanent
Salary: £45,000
Posted:

Administrator

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Acorn by Synergie
within Administation. Join our innovative team at our new purpose-built facility, where we are committed to becoming the market's leading one-stop service, repair, and paint shop. We pride ourselves on taking excellent care of our employees and fostering a forward-thinking work environment. Key Responsibilities: Telephone … department to ensure the correct parts are allocated to each job. Accounts Support: Assist the accounts administrator with PO requests, system updates, and filing. Customer Interaction: Request start-up numbers from our customers as needed. General Administration: Perform general administrative tasks and ad hoc duties to support smooth operations. … Experience: Proficiency in Microsoft Office and general computer literacy. Excellent customer service skills. Previous administrative experience is desirable. Strong organisational skills with the ability to prioritise tasks efficiently and manage varying workloads. If you are organised, efficient, and ready to be part of a forward-thinking company, it more »
Employment Type: Permanent
Salary: £22,000
Posted:

1st Line Support

Staffordshire, United Kingdom
Hybrid / WFH Options
SER Limited
We are a fast-growing technology company providing high quality business solutions tailored to individual customer requirements, ranging from Managed IT and Unified Communications, Connectivity and More! To join our midlands based team we are looking for a 1st Line Support engineer who specialises in Unified Comms and Telephony. … for being the initial point of contact for telephone enquiries from clients, in order to log tickets and collect information surrounding issues. Provide excellent customer service as you will be the voice of the company Log tickets in the support system and escalate relevant issues when appropriate Managing more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

IT Change & Configuration Manager (ITSM, ServiceNow)

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Jumar Solutions Ltd
expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success … or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and stakeholders in a fast more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Field Service Engineer

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Virgin Media O2
of the following postcodes:CW1, CW2, ST1, ST2, ST3, ST4, ST5, ST6, ST7, ST8, ST9, ST10, ST11, ST12, ST13 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
Employment Type: Permanent
Salary: £35,000
Posted:

Hardware Design Verifier

Birmingham, West Midlands, United Kingdom
Advance TRS
required technical standards, specifications, and procedures. Key Responsibilities include but are not limited to: Produce and verify designs that comply with company, technical and customer standards Participate in periodic CRE design reviews Attend design review meetings covering the designs produced as and when required Take responsibility for project concept … in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. Visit our website for more information about opportunities to join Alstom or how we more »
Employment Type: Permanent
Posted:

CRM System Administrator

Warwick, Warwickshire, United Kingdom
Hybrid / WFH Options
Nigel Frank International
CRM/Dynamics 365 system experience (preferable, not essential) Confident user facing skills - ability to support and train Strong analytical skills Excellent communication/customer service skills Benefits A competitive starting salary up to £35,000 Company bonus scheme Comprehensive company benefits package Great exposure to Microsoft Dynamics … range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. I am interested in speaking to any Dynamics candidate who is seeking more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Signage Apprentice

Signs Express, Swallow Court, Saxon Business Park, Hanbury Road, Bromsgrove, England
Signs Express
Fantastic opportunity for someone local to Bromsgrove looking to learn and work with an experienced, passionate and customer focused team within the signage sector. The successful apprentice will learn all areas of signage production. Role - Printing and manufacturing a wide range of signage. - Vinyl application to various substrates including … Start Date Monday, 24th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Problem solving skills Logical Team working Initiative Physical fitness Customer service Computer literate Willing to learn Qualifications Maths and English GCSE or equivalent, grade GCSE Maths (Grade 4/C) (Desired) About the more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

IT Support Apprenticeship

Lichfield, Staffordshire, West Midlands, United Kingdom
Baltic Apprenticeships
biz! They have more than 25 years of industry experience and have even won Lichfields Business of the Year in 2017. Providing five-star service comes naturally to these guys as they are always acting in their clients best interest and take pride in earning the right to be … team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge : Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customer service skills Good numeracy and literacy skills Attention to detail Grade 4 in Maths and a grade 5 in English at GCSE is more »
Employment Type: Advanced apprenticeships
Salary: £20,000
Posted:

Learning Enablement Manager

Birmingham, England, United Kingdom
Hybrid / WFH Options
KPMG UK
tasks, which in agreement with stakeholders will stop/start or continue. You will manage and oversee process improvement, focusing on cost efficiency, leading customer service, reducing duplication and data driven insights. Where possible working to see where processes can be automated. Demonstrable experience of managing projects to … and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Central Service hubs for this role are: Birmingham Watford With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours more »
Posted:

General Site Manager

Oldbury, West Midlands, United Kingdom
Pioneer Selection
in the energy generation industry, this company operates cutting-edge facilities to provide efficient and sustainable power solutions. They prioritise environmental responsibility, high-quality customer service, and maintaining a safe working environment. The Role: As a Site Manager, you will be responsible for overseeing the entire energy generation more »
Employment Type: Permanent
Salary: £95,000
Posted:

Graduate Resource/Research Consultant

Stoke-on-trent, Staffordshire, United Kingdom
LA International Computer Consultants Ltd
and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers more »
Employment Type: Permanent
Salary: GBP 21,500 Annual
Posted:

Structural Steel Estimator - Fabrication

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Hunter Mason Consulting
and a commitment to innovation, they pride themselves on the ability to meet the unique needs of our clients through precision engineering and outstanding customer service. Position Overview: They are seeking a highly skilled and experienced Structural Steel Estimator to join our dynamic team. The ideal candidate will have more »
Employment Type: Permanent
Salary: £60,000
Posted:

Head of Delivery Sustainable Transport

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £75,000
Posted:

Mobile Fitter/Engineer

Hereford, Herefordshire, West Midlands, United Kingdom
Hybrid / WFH Options
Russell Taylor Group Ltd
systems. The Mobile Fitter/Engineer will also be responsible that all documentation is completed accurately and in a timely manner and providing quality customer service. Qualifications: Excellent knowledge of hydraulic, electrical, and mechanical systems Proven experience as a Mobile Fitter/Engineer for construction equipment or similar vehicles … Strong problem-solving skills and the ability to manage complex diagnostics and repairs in an efficient and timely manner. Excellent communication and customer service skills A valid driver's license and a willingness to travel to different job sites as needed. Experience with computerized diagnostic equipment and software. … to 28 days holiday (plus bank holidays) depending on length of service. Ongoing training and Career Opportunities Cycle to work scheme Boot Allowance Long Service Awards on 10, 20 and 30 years Life Event Day - Getting Married, Moving Home, Graduating Excellent rates of pay OTE £50 - £60K Van Provided more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Technical Support Operative

Wednesbury, England, United Kingdom
MURRAY MYERS LIMITED
customers using troubleshooting sheets and product manuals. - Offer engineering-related troubleshooting advice to engineers. - Provide simplified advice to end users and customers. - Maintain excellent customer service with a professional and helpful attitude. - Communicate via phone and email in an organised and timely manner. - Log phone call details to … enhance customer service. - Update user and installation manuals as directed. - Administer and test customer product returns. - Perform other duties as requested. - Full-time... more »
Posted:

Technical Support Engineer (Industrial / Automation)

Wolverhampton, West Midlands, United Kingdom
Probe UK
to take on additional responsibilities and progress in your career. Essential Candidate Requirements The Technical Support Engineer will have experience in technical support, field service, or engineering roles working with safety products or in industrial automation. Proficiency in troubleshooting and resolving technical issues. Knowledge of industrial safety systems, programmable … PLCs), human-machine interfaces (HMIs), and related automation technologies would be useful. Hands on experience preferred. A good communicator, verbally and in writing as customer service is a key part of the role. Ability to work collaboratively within a team and with cross-functional departments (e.g., Design, Quality … live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and more »
Employment Type: Contract
Rate: £30,000
Posted:

180 Recruitment Consultant or Resourcer

Coventry, England, United Kingdom
Hybrid / WFH Options
Active Personnel
will consider all levels of experience and sectors, whether a trainee looking for the chance to get into the industry or a seasoned, proven service biased Recruiter. * Full training provided regardless of experience, with clear development to higher earning and progression to a 360 Consultant. * Consistent, ongoing training and … temporary, fixed term and permanent positions for Clients. * Managing the candidate journey from interview, offer stage and beyond to maintain strong relationships. * Providing exceptional customer service to candidates over the telephone and face to face. * Registering new candidates who have responded to job adverts. * Complete all applicant registrations more »
Posted:

Spanish Customer Service, Responsible Gambling

Stoke-on-Trent, England, United Kingdom
BET365
for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsi... more »
Posted:

Italian Customer Service, Responsible Gambling

Stoke-on-Trent, England, United Kingdom
BET365
for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsi... more »
Posted:

Administrator

Rugby, Warwickshire, West Midlands, United Kingdom
Staffline Driving
and allocating duties. Full training will be provided. Our Perfect Worker Computer literate - Have excel experience - Good organisational skills - Good attention to detail - Excellent customer service - Interviews will be held immediately Key Information and Benefits Earn from £12.25 per hour - Full training provided - Competitive rates of pay - The more »
Employment Type: Temporary
Salary: £12.25 - 12.25 per hour
Posted:

Sap Solutions Architect

Staffordshire, England, United Kingdom
Masentó Group
worldwide. With operations in over 150 countries and a workforce of over 15,000 dedicated professionals, our client combines cutting-edge technology with unparalleled customer service to drive productivity and efficiency in the multiple industry sectors. Furthermore, our client are committed to fostering a culture of innovation, excellence more »
Posted:

BMS Project Engineer

Birmingham, West Midlands, United Kingdom
SER (Staffing) Ltd
a positive approach to dealing with clients and suppliers. Understanding of project delivery techniques Ability to find solutions to complex problems. Excellent Communication and customer service skills Willingness to travel locally and occasionally nationwide is required. If you are interested in this role please apply with your CV more »
Employment Type: Permanent
Salary: £50,000
Posted:

Assistant Manager and Store Manager (Tamworth)

Tamworth, England, United Kingdom
Aldi UK
possible, whilst ensuring an efficient and co-operative working environment. Our Managers are passionate about doing well, driving high performing teams to deliver excellent customer service. Key Responsibilities: All aspects of employee management, development, and people performance Strong operational mind-set with the ability to make short and long … term business decisions Providing excellent customer service and maintaining consistent high standards Strong leadership skills and due diligence Passion for success and ability to motivate employees Minimising costs and optimising productivity Management of company property, cost control and sales figures Regular communication with the Area Manager to ensure … with us, continued support throughout your career with Aldi Company sick pay scheme Pension Company maternity, paternity and adoption leave after 2 years Long service rewards All employees have access to a 24/7 online wellness portal offering information and guidance on (Physical, Mental, Nutritional, Financial and Social more »
Posted:

Sales Support Specialist (Term-Time Only)

Bromsgrove, England, United Kingdom
GTC Recruitment
time only My client in Bromsgrove is seeking a Sales Support Assistant due to continued growth.Your main objective is to efficiently and accurately process customer orders ensuring a steady flow of work in the operations team. Responsibilities also include taking phone calls, processing orders received via email, telephone or … from the website, sending acknowledgements, and other customer service and office administration duties. WORKING ARRANGEMENTS Monday to Friday, 30 hours per week. Your normal working hours are from 09.00am to 3.00pm from Monday to Friday inclusive of a 20-minute lunch break. You will be required to work more »
Posted:
Customer Service
the West Midlands
10th Percentile
£21,500
25th Percentile
£24,700
Median
£30,000
75th Percentile
£45,000
90th Percentile
£61,250