201 to 219 of 219 Customer Service Jobs in the West Midlands

Product Manager – CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 – 75,000 bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location – West Midlands/Birmingham/Solihull – 2 days … per week in the office Salary £60,000 – 75,000 bonus You will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end delivery of … and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay up to date on CRM best practices, tools, and technologies More ❯

Product Manager – CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 – 75,000 + bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location – West Midlands/Birmingham/Solihull … days per week in the office Salary £60,000 – 75,000 + bonus You will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end … and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay up to date on CRM best practices, tools, and technologies More ❯

experienced Business Development Manager or Sales Executive to join our clients busy team based in Telford. Our client is a well established, industry leading business providing a first rate service to customers up and down the UK. The role will predominantly be office based with occassional requirement to visit customer sites click apply for full job details More ❯

+ very generous bonus, pension and benefits Based: Hereford Our client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base. They seek to appoint a new, member to the Network Engineering Team – the role will be varied and will suit someone who likes to be busy, is able … monitor remote user satellite terminals and investigate and resolve reported network issues using a wide variety of software applications. Liaise with customers and internally for problem resolution and ensure customer networks are running optimally. Triage or troubleshoot the problems using logical and methodical fault finding. Configure and perform factory acceptance tests on VSAT terminals and network hardware prior to … deployment. Provide networking support to customers from both the Network Monitoring Centre and customer locations. Deliver in-depth network training on and off site, which will involve travel and some overnight stays, paid for by company. Perform 2nd and 3rd line support when required. Ability to use various portals to active services and collate reports for management and customers. More ❯

+ very generous bonus, pension and benefits Based: Hereford Our client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base. They seek to appoint a new, member to the Network Engineering Team the role will be varied and will suit someone who likes to be busy, is able … monitor remote user satellite terminals and investigate and resolve reported network issues using a wide variety of software applications. Liaise with customers and internally for problem resolution and ensure customer networks are running optimally. Triage or troubleshoot the problems using logical and methodical fault finding. Configure and perform factory acceptance tests on VSAT terminals and network hardware prior to … deployment. Provide networking support to customers from both the GRC Network Monitoring Centre and customer locations. Deliver in-depth network training on and off site, which will involve travel and some overnight stays, paid for by company. Perform 2nd and 3rd line support when required. Ability to use various portals to active services and collate reports for management and More ❯

Holidays, Holidays including Christmas Multi Skilled Fire and Security Engineers required. To apply for this opportunity you must have or hold the following: • Fire alarm experience • Intruder Experience • Excellent customer service skills • CCTV IP Knowledge (Samsung and Dedicated Mics) • Access Control • Fault Finding experience • Ability to work by yourself and within a team • Full UK Driving license This … installation of fire systems, intruder, CCTV, and access control. Due to planned growth within the installation department. We are now actively looking to recruit an experienced Fire and Security Service Engineers covering Birmingham and surrounding areas. Benefits Include: • Company Vehicle • Fuel Card • Overtime Available • Mobile Phone • Call out Allowances • Generous Annual Leave, including Bank Holidays and Christmas If you More ❯

on top of your salary! Location: Aston, Birmingham - Hybrid working after a successful training period Job Type: Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in French to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is to manage client … and delivery expectations. Processing requests for specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and French, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability to create sales strategies and … with 5% match contributions. Paid time off for our Volunteering scheme. Employee Discounts Portal. Access to a 24/7 Employee Assistance Programme. Enhanced Maternity/Paternity Leave. Long Service Awards and value-based awards. Gym membership discounts. Regular appraisals and development plan. Continuous online and instructor-led training & development. Opportunities to grow your career with us. To apply More ❯

on top of your salary! Location: Aston, Birmingham - Hybrid working after a successful training period Job Type: Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in French to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is to manage client … and delivery expectations. Processing requests for specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and French, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability to create sales strategies and … with 5% match contributions. Paid time off for our Volunteering scheme. Employee Discounts Portal. Access to a 24/7 Employee Assistance Programme. Enhanced Maternity/Paternity Leave. Long Service Awards and value-based awards. Gym membership discounts. Regular appraisals and development plan. Continuous online and instructor-led training & development. Opportunities to grow your career with us. To apply More ❯

on top of your salary! Location: Aston, Birmingham - Hybrid working after a successful training period Job Type: Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in French to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is to manage client … and delivery expectations. Processing requests for specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and French, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability to create sales strategies and … with 5% match contributions. Paid time off for our Volunteering scheme. Employee Discounts Portal. Access to a 24/7 Employee Assistance Programme. Enhanced Maternity/Paternity Leave. Long Service Awards and value-based awards. Gym membership discounts. Regular appraisals and development plan. Continuous online and instructor-led training & development. Opportunities to grow your career with us. To apply More ❯

impressive £10,000 on top of your salary! Location : Birmingham, Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is to … and delivery expectations. Processing requests for specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability to create sales strategies and … with 5% match contributions. Paid time off for our Volunteering scheme. Employee Discounts Portal. Access to a 24/7 Employee Assistance Programme. Enhanced Maternity/Paternity Leave. Long Service Awards and value-based awards. Gym membership discounts. Regular appraisals and development plan. Continuous online and instructor-led training & development. Opportunities to grow your career with us. To apply More ❯

on top of your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is to manage client … and delivery expectations. Processing requests for specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability to create sales strategies and … with 5% match contributions. Paid time off for our Volunteering scheme. Employee Discounts Portal. Access to a 24/7 Employee Assistance Programme. Enhanced Maternity/Paternity Leave. Long Service Awards and value-based awards. Gym membership discounts. Regular appraisals and development plan. Continuous online and instructor-led training & development. Opportunities to grow your career with us. To apply More ❯

on top of your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is to manage client … and delivery expectations. Processing requests for specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability to create sales strategies and … with 5% match contributions. Paid time off for our Volunteering scheme. Employee Discounts Portal. Access to a 24/7 Employee Assistance Programme. Enhanced Maternity/Paternity Leave. Long Service Awards and value-based awards. Gym membership discounts. Regular appraisals and development plan. Continuous online and instructor-led training & development. Opportunities to grow your career with us. To apply More ❯

on top of your salary! Location: Aston, Birmingham - Hybrid working after a successful training period Job Type: Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in French to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is to manage client … and delivery expectations. Processing requests for specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and French, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability to create sales strategies and … with 5% match contributions. Paid time off for our Volunteering scheme. Employee Discounts Portal. Access to a 24/7 Employee Assistance Programme. Enhanced Maternity/Paternity Leave. Long Service Awards and value-based awards. Gym membership discounts. Regular appraisals and development plan. Continuous online and instructor-led training & development. Opportunities to grow your career with us. To apply More ❯

on top of your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is to manage client … and delivery expectations. Processing requests for specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability to create sales strategies and … with 5% match contributions. Paid time off for our Volunteering scheme. Employee Discounts Portal. Access to a 24/7 Employee Assistance Programme. Enhanced Maternity/Paternity Leave. Long Service Awards and value-based awards. Gym membership discounts. Regular appraisals and development plan. Continuous online and instructor-led training & development. Opportunities to grow your career with us. To apply More ❯

to drive informed decision-making and operational improvements. Additionally, you'll assess the performance and effectiveness of in-house technologies, identifying opportunities to enhance tools and systems that support customer service and performance tracking SKILLS AND EXPERIENCE SQL, Python, R or ExcelData Visualisation.Large-scale contact centre experience APPLYSend an email or apply below to register your interest. Please More ❯

to drive informed decision-making and operational improvements. Additionally, you’ll assess the performance and effectiveness of in-house technologies, identifying opportunities to enhance tools and systems that support customer service and performance tracking SKILLS AND EXPERIENCE SQL, Python, R or Excel Data Visualisation. Large-scale contact centre experience APPLY Send an email to Riversteytler@harnham.com or apply More ❯

enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. Requirements You must be hard-working, team-oriented, friendly, honest and have great customer service skills. Must be able to work 40 Hours a week with Open Availibility including most Saturdays. Must be 18 years old Additional Info Flexible Hours You probably More ❯

meeting their needs. Proactively identify opportunities to expand services with existing clients and develop new partnerships. Address client inquiries and concerns promptly and professionally, ensuring the highest levels of customer service. THE CANDIDATE: You'll own and execute a bold sales strategy that unlocks new markets, strengthens partnerships, and helps take your region to the next level, you will … clients, C-suite, and delivery teams alike. Tenacity, resilience, hunger. You'll need all three to make this role your own. Proven sales leader from the Cleaning, FM, or service contract sector, with experience closing high-value, strategic contracts. BENEFITS: Salary: D.O.E. plus comms, car and package Company Pension Remote working Laptop Mobile THE CONSULTANCY: Edwards & Pearce acts as More ❯

person wanting to join a fast growing company. The role: To contribute to the success of the branch and promote the company s name by providing excellent levels of customer service. To increase the turnover and profit of the branch through the development of both existing and new business. Calling on regular spending accounts, re-contacting and activating dormant More ❯