201 to 216 of 216 Customer Service Jobs in the West Midlands

strategic decision-making. Working with a variety of stakeholders, you'll develop reports, dashboards, and analysis that help drive continuous improvement and enhance service delivery. Key responsibilities include: Producing regular and ad-hoc management information and performance reports Extracting, cleansing, validating, and analysing data from multiple sources Developing dashboards … explain complex information clearly Desirable Skills Power BI (including Power Query, DAX, data modelling, and report development) SQL Experience working within public sector, housing, customer services, or similarly regulated environments Knowledge of performance reporting and KPI analysis If you're a detail-oriented analyst who enjoys transforming data into ...

Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively … Will be required to undertake advanced diagnostics, repair, and replace PC’s, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals.Complete customer rebuilds and configuration to deskAssist other engineers in the delivery of service to our customers.Cover site roles where required due to planned ...

part of a collaborative team that celebrates success and supports your growth. \n \n Everything we do is built around our values: \n \n Customer First – We build lasting relationships by delivering exceptional service and solutions. \n Agile – We move with pace, adapt to change and embrace … create smarter outcomes. \n Committed – We take ownership, support each other and deliver on our promises. \n\n \n We’re looking for a customer-focused Ocean Export professional to join our high-performing team based at our Birmingham Business Park HQ. \n If you thrive in a fast ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … transformed and loaded into our database using an inhouse built application. VDI will be migrating to the Qlik Talend ETL software on the customer files to load data into our databases. Responsibilities : Liaise with VDI and IT to allow the smooth transition of data through Qlik Talend ...

improve roster quality and workforce utilisation. This is an exciting opportunity for an experienced professional who is passionate about continuous improvement and delivering excellent customer service. Main duties of the job You will be responsible for: Leading the delivery of a high-quality E-Rostering service that supports … achievement of national and local Key Performance Indicators (KPIs). Managing and developing the E-Rostering team, ensuring effective workload management and service delivery. Designing, promoting, and delivering comprehensive E-Rostering training programmes. Acting as the Trust's expert point of contact for E-Rostering advice, troubleshooting, and system ...

supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it’s needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams … experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision.**Our purpose is simple and powerful:** When children eat well and enjoy lunchtimes, they’re happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free ...

next level, we have the resources and support you need to succeed. Here in Developer Services, we’re committed to providing outstanding service to our customers. That’s why we’re proud to be recognised as a leading service provider in our field. But we’re not content … you. Do you want to be part of something special? We’re looking for our next Insights and Digital Improvement Specialist to join the Customer team. Read on for all the details...EVERYTHING YOU NEED TO KNOW As our Insights and Digital Improvement Specialist, you'll help the Supply Chain ...

Security Installation & Service Engineer, Intruder Alarms, CCTV, Access Control, COR7534 Are you an experienced Security Installation & Service Engineer looking for a varied role covering installation, maintenance, and fault-finding? This could be the perfect opportunity for you! The Role We are seeking a skilled Security Installation & Service … across the West Midlands region. The Company Our client is a long-established security systems provider with a strong reputation for technical expertise and customer service. With continued growth across their regional operations, they are now expanding their engineering team to support increasing demand across commercial sites. This ...

stock requirements across all three Trust sites. Ordering and putting away of stock as required. Training of end users on system use and associated customer service. About us Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse … Knowledge of additional procurement systems particularly Oracle, Integra and GHX Experience of using handheld scanners, particularly in a stock control environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

product data management . Reporting directly to the Technical Director , this is a key role within the business, working across Technical, Operations, Marketing, Sales, Customer Services and Supply Chain. The successful candidate will play a central role in ensuring the business remains compliant, data-driven and operationally effective, while … reports and KPIs to support senior management decision-making. Identify trends, risks and opportunities through effective data analysis. Work collaboratively with Technical, Marketing, Sales, Customer Services, Operations and Supply Chain. Identify opportunities for automation, digitalisation and process improvement. About You We are looking for someone with significant experience within ...

leader for an experienced Operations Manager to take ownership of a fast-paced technical repair operation based in Coventry.Supporting a globally recognised consumer technology customer, you’ll lead the repair and refurbishment of premium consumer devices, including smartphones, tablets and wearable technology. Every product is customer-critical, with … responsibility for five direct-report managers, you’ll drive operational performance, develop your leadership team and deliver continuous improvements across productivity, quality and customer service.The OpportunityReporting to the Site Manager, you’ll oversee the Technical Repair operation, ensuring service levels, productivity and quality targets are achieved while identifying ...

experienced Operations Manager to take ownership of a fast-paced technical repair operation based in Coventry. Supporting a globally recognised consumer technology customer, you'll lead the repair and refurbishment of premium consumer devices, including smartphones, tablets and wearable technology. Every product is customer-critical, with … responsibility for five direct-report managers , you'll drive operational performance, develop your leadership team and deliver continuous improvements across productivity, quality and customer service. The Opportunity Reporting to the Site Manager, you'll oversee the Technical Repair operation, ensuring service levels, productivity and quality targets are achieved ...

proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. We are looking to engage an Interim Business Analyst … focus areas are as follows: - Review, assessment and implementation of Databricks to replace Synapse and Informatica pipelines and notebooks Carbon reporting tool for customer use Discovery and shaping of additional data initiatives (may include automated quotations, dynamic pricing, product enrichment) You will be responsible for: - Discovery & Requirements Gathering Conduct ...

great opportunity to work in the pharmacy industry and deliver great customer service. While working in the pharmacy and gaining valuable experience, you will also be supported by Walsall College to achieve your Pharmacy Level 2 Apprenticeship standard. Role This role is based at their Rugeley branch, some … Positions Available 1 Closing Date Tuesday, 15th September 2026 Start Date Wednesday, 16th September 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Initiative Non judgemental Patience Positive Attitude Reliable Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential ...

looking for a number of UPS Commissioning Engineers to join our UK team, supporting South East region. In this role, you will provide expert service to Eaton customers by commissioning large UPS systems, ensuring optimal performance and reliability in line with Eaton’s safety standards. You will play … systems.• Ability to understand on-line and line-interactive UPS systems.• Ability to understand and create commissioning scripts.• Carry out site acceptance testing on customer sites. • Ability to use and understand power quality meters.• Experience in thermography and reporting.• Battery experience – VRLA and Lithium Ion.• You will setup ...