performance and modified SLA patterns to resolve operational issues.Able to work under pressure and meet deadlines.Self-motivation and able to take responsibility.Experience and Education:ITIL V4 Certified.Experience leading a multicultural, worldwide team.Experience successfully evolving IT processes.BS/BA or relevant work experience.Strong English written and verbal skills required.SummaryLocation: United Kingdom more »
Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
systems Application Support Skills Good all round knowledge of IT Good appreciation of service excellence Desirable SQL Server 2008R2 & 2012 DBA Knowledge Familiarity of ITIL best practises Experience of working in a Service Orientated Environment Experience of supporting mobile workforce What we offer: 26 days holiday (plus bank holidays) Life more »
thrive in a fast-paced, high energy, and demanding team-oriented environment. Collaborative to work across multi geography teams and members. Sound knowledge of ITIL disciplines. Excellent customer facing/customer service skills. Flexible work in rotational shifts during business hours. Flexible to provide On-Call out of hours support. more »
Manchester, England, United Kingdom Hybrid / WFH Options
Made Tech
in a way that is reassuring Solution focussed and outcome driven Service operations: Implement incident and problem management processes using best practice such as ITIL or Agile Service Management Coordinate and manage the resolution of major incidents and subsequent root cause analyses Champion governance, risk and engagement processes and be more »
Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
technology areas is a big plus Familiarity with application virtualization (e.g., APPV), VDI management and support, endpoint device control (Ivanti), secure remote access, and ITIL v3 If you're ready to elevate your career in a challenging yet exciting environment, apply now! Join us on this exciting journey, and let more »
analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Deloitte
to develop, improve and align the capability across these geographies.The role requires a high level of attention to detail, understanding and ability to deliver ITIL best practice and excellent negotiation and coordination skills. The candidate will be expected to work regularly with technical and non-technical staff at all levels more »
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Deloitte
to develop, improve and align the capability across these geographies.The role requires a high level of attention to detail, understanding and ability to deliver ITIL best practice and excellent negotiation and coordination skills. The candidate will be expected to work regularly with technical and non-technical staff at all levels more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte
to develop, improve and align the capability across these geographies.The role requires a high level of attention to detail, understanding and ability to deliver ITIL best practice and excellent negotiation and coordination skills. The candidate will be expected to work regularly with technical and non-technical staff at all levels more »
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Deloitte
to develop, improve and align the capability across these geographies.The role requires a high level of attention to detail, understanding and ability to deliver ITIL best practice and excellent negotiation and coordination skills. The candidate will be expected to work regularly with technical and non-technical staff at all levels more »
the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and more »
the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the more »
competently with pressure and able to priorities workload Must be a team player and take ownership Strong interpersonal and communication skills Understanding of the ITIL framework IT Infrastructure & Systems Engineer London based (hybrid) Salary £50,000-£60,000 If you think you could be a good match for this role more »
M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment. Desired technical skills Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. Dell and HP server hardware, include VxRail Systems more »
competently with pressure and able to priorities workload Must be a team player and take ownership Strong interpersonal and communication skills Understanding of the ITIL framework IT Infrastructure & Systems Engineer London based (hybrid) Salary £50,000-£60,000 If you think you could be a good match for this role more »
London, England, United Kingdom Hybrid / WFH Options
ITRS
workflows Knowledge of IT Governance, Risk & Compliance processes. Broad knowledge of Data Protection and GDPR Experience of BCP management and overview Good understanding of ITIL A person in this role would benefit from the following: Experience using IT security and compliance tools such as Qualys, MS Defender, Purview Darktrace, Digital more »
deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions more »
Essential Batchelors degree in an IT related subject or equivalent experience Qualification in management, organisational development, change management or similar Desirable IT InfrastructureLibrary (ITIL) v3 Foundation or equivalent experience Evidence of continued professional development Skills and Experience Essential Extensive desktop and infrastructure support experience Assessment of technical issues and more »
members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »
SASE. Bachelor's degree Computer Science/Engineering/Technology or equivalent experience is required CCIE/CCNP/CCDP certification, or equivalent, preferred. ITIL certification advantageous Highly collaborative along with independent critical thinking and creative problem-solving skills Highly organised and detail-oriented, with the ability to keep many more »
predictive analytics.Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks (eg TOGAF, Zachman)Ability to define, maintain and manage architecture models, frameworks, and artifacts and their building blocks (lower-level component) for the enterprise.Ability more »
of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »
Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »
