/50 Hybrid Essential Skills VMware vSphere Active Directory Microsoft Azure Portal Infrastructure management Windows Server 2016, 2019, and 2022 Configuration Manager Desirable Skills: ITIL framework Linux based systems Microsoft SQL Oracle databases PowerShell scripts. If this role is of interest, please apply with your up-to-date CV and more »
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Vodafone
incidents, working to SLA’s. Layer 2 and 3 troubleshooting, configuration, routine housekeeping and upgrades. Planning and implementing of customer changes, based around an ITIL framework. Managing vendor fault tickets in accordance with SLA utilising escalations matrices where required.Who You AreYou'll be a Consultant who has previously worked within more »
challenges. Break down technical concepts and build positive relationships at all levels of the organization. Experience with ITSM practices and certs in Azure and ITIL are a plus Why Join? Exceptional culture, compensation and benefits Career and professional development Highly collaborative, low ego environment Top tier staff across all departments more »
or Substantial experience in a technical support environment with evidence of continued professional development. Experience of maintaining and supporting computer systems and applications. Desirable ITIL Foundation Certificate in IT Service Management. Customer Service Qualifications or training. Training and experience of data analysis Special Requirements Essential Able to travel across Trust more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other ServiceNow modules/applications (CSM/HRSD/FSM more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating more »
time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating more »
record of maturing service desk operations and leading service transformation projects. Experience in operating within an Azure environment and extensive experience with ServiceNow and ITIL Foundation v4. Strong leadership and interpersonal skills, with the ability to manage diverse teams and maintain high levels of performance. Excellent communication skills, capable of more »
remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively more »
candidate would also have Checkpoint Firewall knowledge and Aruba Routers and Switches knowledge. It is also preferable that a candidate would have knowledge of ITIL change processes and advantageous if they already have Security Clearance. Responsibilities: Respond to incidents logged in the Incident Management system and provide end users with more »
Employment Type: Permanent
Salary: £35000 - £45000/annum 1 office day free accreditation & pa
including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »
and management skills and independent and autonomous working Have the ability to lead investigations into and deliver complex problems and incidents solutions Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and more »
remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Proactively seek out more »
effective KeDB processes. Able to delivery minor enhancements and changes Well experiences in HOTs process to take handover of project to support. Experience in ITIL processes towards Release and deployments, CCB and operations support. Extensive hands on experience on applications dealing with high volume data. Excellent debugging skills and log more »
/Request management and ticket handling - Experience of working to SLA’s and KPI measures - Experience of using/contributing to a Knowledge base - ITIL Foundation Certificate Accreditation - Knowledge of Legal Applications – Document Management, Digital Dictation would be an advantage About Us: We are a UK based, award winning, IT more »
deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support/ more »
/platform teams with a customer-oriented, team-based learning approach.Additional Preferences:Industry experience in Animal Health/Life Sciences and familiarity with regulated, ITIL-driven environments.Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender more »
platform teams with a customer-oriented, team-based learning approach. Additional Preferences: Industry experience in Animal Health/Life Sciences and familiarity with regulated, ITIL-driven environments. Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation more »
essential) Accredited in relevant manufacturers hardware qualification (essential) Strong knowledge of Microsoft products desktop and server platforms (essential) Strong knowledge of working within an ITIL framework (essential) Good understanding of IT infrastructure (essential) Strong customer service skills (essential) A broad technical knowledge of PC’s/peripherals and their architecture more »
niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an IT Support Engineer with the necessary clearance, then please send a copy more »
in Gloucestershire What will you be doing? Microsoft Intune administration Application, Packaging and deployment Endpoint Security MDM (management of MDM platform) Scripting and automation ITIL Processes Experience required: Experience with device management through Intune Experienced in OS migration through Intune Strong knowledge in setup and enrolment of devices Deep understanding more »
in Warrington What will you be doing? Microsoft Intune administration Application, Packaging and deployment Endpoint Security MDM (management of MDM platform) Scripting and automation ITIL Processes Experience required: Experience with device management through Intune Experienced in OS migration through Intune Strong knowledge in setup and enrolment of devices Deep understanding more »
required A strong knowledge of Windows 10/11 and Microsoft Office– in particular Word and Outlook Exchange Online Active Directory A knowledge of ITIL and Cyber Security would be beneficial IT Support Supervisor - Crawley - Permanent - £40,000 per annum more »
Erdington, West Midlands, West Midlands (County), United Kingdom
Hays Technology
with an ability to learn quickly and support end-user devices to a second-line level. · Strong experience working in an environment aligning with ITIL best practices. · Strong Experience of managing Azure AD and Conditional Access. · Experience with patch management. · Experience in a 2nd line service desk role · Experience in more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
and updating technical documentation regularly Essential Skills & Experience: 2+ years’ experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows 10, VPN Passionate about IT and providing customer more »
