Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Egress Software technologies
relationship-building Demonstrable role/skill equivalency experience Desirables Interest or knowledge around the area of Security Understanding of frameworks and standards such as ITIL, Agile, Lean, Prince2 Additional team management experience such audit, budget and rota management What rewards and benefits would I get in this role? 25 days more »
Darlington, County Durham, North East, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
Microsoft 365 (Teams, OneDrive, etc) Email security (filtering, DMARC/DKIM) Microsoft SCCM Intune and Autopilot Endpoint protection Server hardening Understanding and experience of ITIL and strong customer service focus This is an excellent opportunity for an enthusiastic and passionate person to join a successful organisation which contributes training, learning more »
Essential 5 GSCSs at Grade C or above, or equivalent, including Mathematics and English Microsoft Qualified or similar Desirable HND Computer Science or similar ITIL qualifcation Personal Essential Ability to discuss problems and work in conjunction with 3rd parties on fault resolution. Good manual dexterity is essential. Written skills are more »
Essential 5 GSCSs at Grade C or above, or equivalent, including Mathematics and English Microsoft Qualified or similar Desirable HND Computer Science or similar ITIL qualifcation Personal Essential Ability to discuss problems and work in conjunction with 3rd parties on fault resolution. Good manual dexterity is essential. Written skills are more »
SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to Start: SC Clearance for Role: SC What we do for you: At Leidos we more »
field of Information systems design, development and implementation. Desirable Masters or further professional qualifications in the field of information systems design, development and implementation. ITIL qualification Other requirements Essential Ability to travel independently in accordance with Trust policies and service need. Experience Essential Experience in developing and deploying KPI proformas more »
2019. Understanding of cloud concepts including Azure and AWS Networking Concepts and familiarization. Knowledge of monitoring and alerting technologies. Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Accountable for the effective implementation and maintenance of the IT BCP more »
2019. Understanding of cloud concepts including Azure and AWS Networking Concepts and familiarization. Knowledge of monitoring and alerting technologies. Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Accountable for the effective implementation and maintenance of the IT BCP more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »
Exchange, SQL, Skype, and MS SharePoint; Experience with System Integration, Network Infrastructure, Virtualisation, VLANs, VPN Desirable: Experience with IPS and IDS Experience with Linux ITIL Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects youll be more »
enjoy looking for inventive answers to difficult problems, and use all your interpersonal skills to inspire team members. It’s important that you have ITIL Foundation certification and a Level 3 qualification or advanced apprenticeship in an IT-related subject, and in addition to well-developed experience of working within more »
enjoy looking for inventive answers to difficult problems, and use all your interpersonal skills to inspire team members. It’s important that you have ITIL Foundation certification and a Level 3 qualification or advanced apprenticeship in an IT-related subject, and in addition to well-developed experience of working within more »
Virtualisation, VLANs & VPN Strong stakeholder management experience. Desirable: Experience with IPS and IDS Experience with Solaris and Linux Experience with cloud provisioning, deployment environments, ITIL, and mail & web filtering Project management experience Our non-negotiables: You must be eligible to work and live in the UK Due to the highly more »
and cleansing of data across systems. Knowledge & Experience Proven experience working in 1 st and 2 nd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
to the appropriate safety standards ** As part of the server team, you will ensure support requests are handled within agreed SLA timeframes and followed ITIL framework best practices. ** Utilising resources effectively and efficiently to achieve a quality service for the organisation ** Support and supervise more junior ICT members in the more »
level of interpersonal skills, including active listening and understanding. Communication skills Good working knowledge of MS Office products Desirable Knowledge & Experience working in an ITIL environment Knowledge & Experience working in a PRINCE 2 environment Fundamental knowledge of computer systems design, applications development and systems administration Personal Essential Good analytical and more »
management. You will oversee the shift operations, providing leadership and direction to an IT team of 24x7 Support Engineers. Looking for someone with strong ITIL, incident escalation and management, serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution more »
Office 365 support experience Microsoft Exchange configuration and support experience Active Directory configuration and administration VMware support experience Citrix support experience Strong networking skills ITIL knowledge more »
NHS South Central and West Commissioning Support Unit
peripheral hardware, Windows Desktop operating system, PC Desktop operating systems and Office Applications, Patient Administration system, Email, Web Browser Applications, Service Desk systems Desirable ITIL Foundation Certificate Knowledge of Primary Care and Clinical Commissioning environment Skills & Capabilities Essential Ability to work independently and on own initiative, with periodic supervision, but more »
effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive and Teams Directory Management 10, 11 Operating System Support more »
/22. Familiarity with basic network protocols A commitment to knowledge sharing and clear, detailed documentation. Ideally, previous experience and knowledge of ticketing systems - ITIL Framework. Ideally, prior experience with Watchguard firewalls Technically inquisitive, with a proven ability to keep up to date under your own initiative. Problem solver with more »
with all internal and external members of staff. Profile A successful IT Service Lead should have: Relevant experience and/or IT qualifications (CompTIA+, ITIL etc). Proven years of experience in a customer facing IT role. Strong technical understanding of a variety of IT services and devices (including Microsoft more »
with the whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and underpinning KPIs. Building ITIL Management Reporting Surface key risks and issues early, building effective mitigation and stakeholder management. Manage major incidents effectively internally and with customers, including clear communication more »
