configuration profiles, application packaging, compliance management and Autopilot Experience in scripting (eg PowerShell) Experience in Power BI a bonus Experience of working within the ITIL framework or working knowledge of service management concept Support hybrid meeting solutions and cloud printing Work to support and troubleshoot integrations into our tenant through more »
could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers. Understanding of ITIL processes preferred & v3 certifications a major plus. more »
in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix, and MS Office more »
Chesterfield, Derbyshire, United Kingdom, Wingerworth Hybrid / WFH Options
Vermelo RPO
Experience of successfully recruiting and retaining high calibre employees. Strong technical background, with the ability to challenge technical resources (internal and external suppliers). ITIL\ITSM accreditation or similar qualifications. Experience with cloud technologies, such as Office 365 (inc SharePoint) and Azure. Experience or knowledge equivalent to dealing with M more »
databases, Finance, and workflows. Problem-solving and analytical abilities. Exposure to change management and project management. Interpersonal skills for influencing and negotiation. Desirable: Agile, ITIL, cloud tools, DevOps familiarity. Experience as an Agile Product Owner. Broad IT knowledge and concurrent project management. Equality of opportunity awareness. Interpersonal Skills: Build relationships more »
support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively more »
support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively more »
support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively more »
user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation. - Technical more »
finish on a Friday To be successful in this position, you will have/be; Working knowledge of Service Delivery methodologies and security standards, ITIL and ISO27001 Good problem-solving, analytical and decision-making skills, with the ability to determine the approximate impact of each issue quickly Excellent people (user more »
/Microsoft Server Networking including LAN, WAN, firewalls and routers Applications/software Citrix Zoom and Teams in-depth knowledge Preferred certifications: Microsoft ITILmore »
Windows Server 2016/2019/2022 Microsoft 365 - Teams, SharePoint, Exchange Online, Intune Networking - LAN, WAN, Firewalls, Switching, Cisco Windows 10/11 ITIL Azure and AWS Understanding of Information Security best practices MS Exchange Server 2016/2019 Virtualisation - VMware/Hyper-V. Experience of project delivery, gathering more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »
Erdington, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »
cross training on technologies and operational processes to colleagues Strong documentation and technical writing skills. Have excellent time management and organizational skills Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience supporting Linux/AIX systems Our extensive benefits for employees typically include: Vacation/annual leave: 25 days more »
assist with implementation of it as well as preventative measures. (Relevant skill level: working) Service Management Framework knowledge . You have awareness of key ITIL or other applicable ITSM framework operational processes. (Relevant skill level: awareness) Service focus . You can take inputs and establish coherent frameworks that work. (Relevant more »
Stanmore, England, United Kingdom Hybrid / WFH Options
Sky
or master’s degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude). Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices. Certifications in Agile management, such as Scaled Agile Framework, Certified more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »
Erdington, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or more »
Server (2012/2016/2019 & 2022) • Experience with Monitoring Software Business Competencies: To succeed in this role, you’ll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: • Strong Technical skills. • Accountability and more »
Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and more »
capabilities in Active Directory, DNS, DHCP, DFS, GPO, and PowerShell scripting Experience with Windows Server, including Hyper-V, and deep O365 skills Understanding of ITIL frameworks, including change, problem, and incident management Cloud Technician Responsibilities: Administer and manage the Microsoft Cloud Environment, including documentation and continuous improvement Oversee Hybrid AD more »
at least 5 years’ experience of working on an IT Service Desk/MSP in a similar background/role with an appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. We are looking for a candidate who can adapt to the dynamic nature of our more »
This role would suit someone looking for their next role in IT having at least 1 years’ experience in a similar role preferably with ITIL and Microsoft certifications. Duties Include but not limited to: and capacity monitoring of systems and environments compliance monitoring and proactive/reactive management of issues more »
role would suit someone looking for their next role in IT having at least 1 year's experience in a similar role preferably with ITIL and Microsoft certifications. Duties Include but not limited to: * Performance and capacity monitoring of systems and environments * ISO27001 compliance monitoring and proactive/reactive management more »