251 to 275 of 750 Service Delivery Jobs

transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will … Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners ...

Configure and build Jira projects, workflows, schemes, and automation rules aligned with CAI design standards and enterprise architecture guidelines Design and implement JSM service desks, portals, queues, and SLA configurations to support service delivery requirements Facilitate requirements gathering sessions with business stakeholders and technical teams to translate … administration capacity Strong expertise in Jira configuration including projects, workflows, schemes, screens, custom fields, and automation rules Demonstrated experience designing and implementing Jira Service Management (JSM) service desks, portals, queues, and SLA configurations Proficiency in Confluence administration, space configuration, and documentation best practices Strong ability to gather requirements ...

with a strong understanding of Entrata, Property Management Software Application. The Role To lead and manage three critical IT functions: the Entrata Application Service Team, the End User Support Team, and administrative oversight of Corporate IT network and system resources based in London. This role requires strategic leadership, operational … excellence, and a strong understanding of enterprise IT service delivery Job Responsibilities 1. Entrata Application Service Management Establish and lead a dedicated team to support the Entrata application, ensuring high availability, performance, and user satisfaction. Oversee application lifecycle management including deployment, upgrades, incident resolution, and vendor coordination. ...

Line IT Support Engineer - London - £28,000 - Hybrid Working! Role : 1st Line IT Service Desk Analyst Location : North West London (Hybrid – 3 days onsite/2 days remote) Salary : £28,000 (DOE) A well-established Managed Service Provider (MSP) based in London is looking for a 1st Line … Service Desk Analyst to join their growing Service Delivery team. This is a fantastic opportunity for someone early in their IT career who enjoys solving technical problems, delivering great customer service, and developing their technical skills within a fast-paced MSP environment. The Role ...

people we serve. providing troubleshooting, procurement, and installation of systems and products to meet user requirements and to provide a continual maintenance service, ensuring that systems and products perform as expected. You will be experienced working as part of a multidisciplinary team to provide 2nd line digital system support … both hardware and software related issues for colleagues throughout the Trust. The role requires excellent face to face customer service, communication, interpersonal skills, and a proven level of technical knowledge of hardware and software applications, with an awareness of other areas such as server and network issues. You will ...

projects that demand innovation, collaboration, and thought leadership . Role – We are seeking an experienced ServiceNow Project Manager with strong expertise in ITSM (IT Service Management) and HRSD (Human Resources Service Delivery) to lead end-to-end ServiceNow implementations and enhancements. You will be responsible for delivering … aligned with business objectives, managing stakeholders, and ensuring projects are delivered on time, within scope, and within budget. Key Responsibilities: Lead the full lifecycle delivery of ServiceNow projects (ITSM and HRSD), from initiation through to go-live and hypercare. Manage project scope, timelines, budgets, risks, and dependencies. Work closely ...

busy and ambitious group of schools that have a packed project pipeline ahead. As the IT Support Team Leader, youll take ownership of service delivery, project delivery, reporting, and team leadership. We are looking for a confident leader and an excellent communicator ...

Gaming industry. This is a senior, client-facing role responsible for managing a high-value strategic account while driving growth and ensuring the successful delivery of complex technology services and software solutions. You will work closely with senior stakeholders on the client side - including product, engineering, and technology leadership … while partnering internally with delivery teams to ensure high-quality service delivery and continued account expansion. The role is UK-based with a hybrid model , requiring regular travel to client offices in London and the UK , as well as periodic travel across Europe and occasional trips ...

Join This Opportunity? Join a high‐growth UK MSP recognised for service excellence and strong customer satisfaction. Work with enterprise‐scale clients across a full managed services portfolio (Connectivity, Modern Workplace, Cyber, Cloud, Mobile). Take on an autonomous, commercially focused role with real ownership of strategic accounts. Collaborate … with expert technical, service desk, and project delivery teams to create impactful solutions. Clear progression pathways as the business continues to expand across the South and the North. The Role This is a senior, client‐facing position responsible for leading and growing a portfolio of enterprise customers. ...

office/home working) 💰 Up to £80,000 + Bonus + Clear Progression The Opportunity We’re working with a fast-growing IT Managed Service Provider looking to appoint a Head of Project Management to lead and scale their project delivery function. This is a high-impact role … cyber, IT support, and migration programmes. Key Responsibilities Lead and develop the project management function within a growing MSP environment Oversee end-to-end delivery of IT projects across cyber security, managed support, and infrastructure/cloud migrations Take ownership of client onboarding , ensuring smooth transition of services into ...

market trends, and competitive landscape, with a focus on the Belgium market. Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal … + commission scheme + full extralegal package A dynamic and growing company looking for innovation driven people Training and career management opportunities Microsoft Cloud, Service Delivery, Online Research, Presentations, Sales Strategy, Sales forecast, Skills Development, Market Trends, Cloud platform, Key Stakeholders, Delivery, IT Solutions, Sales, Communication, Security ...

role responsible for driving client satisfaction, fostering account growth, and ensuring operational excellence within client engagements. This role focuses on managing all aspects of service delivery, advocating client needs, and collaborating cross-functionally to achieve desired outcomes. The CSM is responsible for key performance indicators including TCV (below … driving client retention and overall account success. Key Accountabilities and Responsibilities: Being Responsible for and owning ALL aspects (both project and run) of CES delivery on the account, including contract renewal, client satisfaction, profitability, resourcing, oversight of billable roles assigned to the account and service level agreements, thereby ...

successful applicant will be trained to provide service development and project support for our worldwide customer base and manage simultaneous customer projects, administration and finance queries. Role Duties to include but not limited to; They will be trained to develop and maintain excellent commercial and business relationships both with … technical 3rd party partner suppliers and our range of customers maintaining the highest level of service Day to day the role involving the creation, administration and management of projects from their inception to customer delivery and live service delivery This also includes learning how to manage ...

high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you’ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation’s ongoing digital transformation. … Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core ...

high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you’ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation’s ongoing digital transformation. … Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core ...

Main duties of the job Working closely with senior clinical, operational and corporate leaders, you will ensure data and analytics drive strategic decision-making, service improvement and transformation. This role requires strong leadership, excellent stakeholder engagement, and the ability to turn complex data into clear, actionable insight that delivers … real impact. About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital ...

high-security environment. The Role You'll be responsible for delivering infrastructure changes, maintaining stability across the estate, and supporting the wider service delivery team. Key responsibilities include: Leading and implementing infrastructure and network change activities. Administering Windows Server environments including AD, DNS, DHCP and Group Policy. Supporting … SharePoint, SQL Server, Exchange and Teams. Maintaining and troubleshooting storage technologies including SAN, iSCSI, SMB and NetApp. Diagnosing and resolving complex incidents while maintaining service availability. Supporting Service Desk and second-line teams when escalation is required. Producing and maintaining high-quality technical documentation. Identifying opportunities for improvement ...

search of the best talent to place, now. The role: The Tech Bar Supervisor is responsible for the day-to-day leadership, performance, and service quality of the on-site Tech Bar. The role ensures a high-touch, premium IT support experience, acting as the bridge between walk … support, scheduled appointments, and wider IT operations. This role combines people leadership, service management, and hands-on technical oversight, ensuring the Tech Bar delivers fast, professional, and consistent support aligned to corporate standards and brand values. Responsibilities: Service Leadership & Operations Own the daily operation of the TechBar, ensuring ...

response (ITDR), next‐gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other everyday … growth and expansion of our cybersecurity solutions through MSP channels. This role requires a deep understanding of the cybersecurity landscape, the needs of service providers, and the ability to lead a high‐performing global partner organization. The VP will develop and execute a global strategy, build strategic partnerships ...

users' needs. The role will explore and manage the development and implementation of any new systems that will contribute to the improvement in our service delivery. Day to day the role will include: Being fully responsible for the systems owned and used by Finance and be responsible for implementing … systems that will benefit the University when required. This involves developing project roadmap and associated budget proposals for new initiatives to ensure optimal service delivery of service within the University strategic framework. Assisting in the development, design and production of timely and accurate management reports which will ...

clients. • Generate new business leads with existing customers by identifying and nurturing new leads. • Close deals to support your clients with consulting or service center contracts. • Oversee the delivery of your offers in collaboration with the project delivery team. RECRUITMENT AND CAREER MANAGEMENT • Contribute to the recruitment … will join your team. • Oversee consultants’ career development, including career management meetings, annual performance reviews, and training coordination. • Ensure a high level of service delivery by your team across client projects. PROFIT CENTRE MANAGEMENT • Manage your portfolio of accounts with full responsibility for P&L and financial performance. ...

Contract Threat Detection Engineer (Delivery Focused) Our client is seeking a contract Threat Detection Engineer to support the ongoing delivery of detection engineering activities within a busy SOC environment. This role is centred on hands-on engineering and execution, ensuring detection content, automations, and integrations are delivered effectively … operational priorities. Working closely with threat hunting and SOC teams, you will translate detection requirements into practical outcomes, contributing directly to sprint-based delivery and continuous service improvement. This is a highly technical role suited to someone who enjoys building, tuning, and optimising detection capabilities across modern security ...

weekend work What You'll Do: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying … resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: Proactively monitor the Cingularity Network ...

managed services offerings, with a strong emphasis on AI-enabled ITSM and intelligent business operations. The project is centered on shaping a market-ready service offering – defining how AI transforms service management, how these services are positioned for enterprise clients, and how they are priced and commercialized. This … Requirements: 15+ years of experience in IT services, managed services, or operations/ITSM consulting Deep expertise in ITSM and Business Process Operations, including service delivery and operating models Strong understanding of managed services commercials, pricing models, and financial modeling Proven experience designing or shaping service offerings ...

specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. … They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed ...