Customer-Centric Approach
UK
The following table provides summary statistics for contract job vacancies with a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centric Approach over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 20 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 527 | 675 | 827 |
| Rank change year-on-year | +148 | +152 | -146 |
| Contract jobs citing Customer-Centric Approach | 52 | 19 | 36 |
| As % of all contract jobs advertised in the UK | 0.12% | 0.033% | 0.041% |
| As % of the Processes & Methodologies category | 0.14% | 0.037% | 0.045% |
| Number of daily rates quoted | 34 | 15 | 29 |
| 10th Percentile | £143 | £168 | £272 |
| 25th Percentile | £217 | £180 | £425 |
| Median daily rate (50th Percentile) | £423 | £475 | £475 |
| Median % change year-on-year | -11.05% | - | -36.67% |
| 75th Percentile | £550 | £550 | £519 |
| 90th Percentile | £575 | £613 | £638 |
| UK excluding London median daily rate | £145 | £180 | £468 |
| % change year-on-year | -19.44% | -61.50% | -18.70% |
| Number of hourly rates quoted | 3 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £6.57 | - | - |
| Median hourly rate | £7.85 | - | - |
| 75th Percentile | £12.82 | - | - |
| 90th Percentile | £15.03 | - | - |
| UK excluding London median hourly rate | £7.85 | - | - |
All Process and Methodology Skills
UK
Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 36,622 | 51,397 | 80,021 |
| As % of all contract IT jobs advertised in the UK | 86.09% | 89.76% | 90.61% |
| Number of daily rates quoted | 23,613 | 35,611 | 56,174 |
| 10th Percentile | £300 | £325 | £344 |
| 25th Percentile | £413 | £439 | £430 |
| Median daily rate (50th Percentile) | £525 | £550 | £530 |
| Median % change year-on-year | -4.55% | +3.77% | +7.07% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £500 | £500 | £480 |
| % change year-on-year | - | +4.17% | +9.09% |
| Number of hourly rates quoted | 2,439 | 1,690 | 1,913 |
| 10th Percentile | £12.75 | £10.63 | £12.50 |
| 25th Percentile | £16.00 | £15.77 | £15.50 |
| Median hourly rate | £36.50 | £36.00 | £25.68 |
| Median % change year-on-year | +1.39% | +40.19% | +7.00% |
| 75th Percentile | £60.00 | £65.00 | £49.50 |
| 90th Percentile | £72.50 | £75.00 | £65.00 |
| UK excluding London median hourly rate | £38.00 | £35.00 | £20.00 |
| % change year-on-year | +8.57% | +75.00% | -6.54% |
Customer-Centric Approach
Job Vacancy Trend
Job postings citing Customer-Centric Approach as a proportion of all IT jobs advertised.
Customer-Centric Approach
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Customer-Centric Approach.
Customer-Centric Approach
Daily Rate Histogram
Daily rate distribution for jobs citing Customer-Centric Approach over the 6 months to 20 May 2024.
Customer-Centric Approach
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Customer-Centric Approach.
Customer-Centric Approach
Top 10 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centric Approach within the UK over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +148 | 51 | £425 | -10.53% | 82 |
| London | +126 | 33 | £475 | -13.64% | 20 |
| Work from Home | +120 | 18 | £475 | - | 38 |
| UK excluding London | +60 | 18 | £145 | -19.44% | 63 |
| South West | - | 9 | £145 | - | 11 |
| South East | +26 | 7 | £383 | -27.83% | 12 |
| North of England | +30 | 1 | £145 | -76.80% | 20 |
| West Midlands | +16 | 1 | £145 | -19.44% | 5 |
| North West | +16 | 1 | £145 | -76.80% | 10 |
| Midlands | +13 | 1 | £145 | -19.44% | 11 |
Customer-Centric Approach
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: