The median contractor rate for a Customer Engineer was £160 per day in advertised job vacancies in England during the 3 months to 27 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engineer
UK / England
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 585 614 595
Rank change year-on-year +29 -19  
Contract jobs requiring a Customer Engineer 16 9 31
As % of all contract IT jobs advertised in England 0.037% 0.018% 0.062%
As % of the Job Titles category 0.039% 0.019% 0.065%
Number of daily rates quoted 5 4 3
Median daily rate £160 £183 £250
Median daily rate % change year-on-year -12.32% -27.00%  
90% offered a daily rate of more than £83 £140 £142
10% offered a daily rate of more than £282 £383 £418
UK excluding London median daily rate £151 £140 £250
% change year-on-year +7.50% -44.00%  
Number of hourly rates quoted 10 3 24
Median hourly rate £17.37 £15.25 £13.73
Median hourly rate % change year-on-year +13.91% +11.07%  
90% offered a hourly rate of more than £12.95 £13.45 £12.50
10% offered a hourly rate of more than £17.85 £18.01 £16.83
UK excluding London median hourly rate £17.37 £13.00 £13.00
% change year-on-year +33.63% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 40980 47134 47634
As % of all contract IT job vacancies advertised in England 94.76% 95.05% 94.86%
Number of daily rates quoted 26691 31127 30520
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
90% offered a daily rate of more than £275 £263 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1258 1393 1823
Median hourly rate £18.10 £17.50 £16.50
Median hourly rate % change year-on-year +3.42% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £43.50 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

Customer Engineer
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Customer Engineer in the job title.

Job vacancy trend for Customer Engineer in England

Customer Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engineer in England.

Contractor daily rate trend for Customer Engineer in England

Customer Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Customer Engineer in England over the 3 months to 27 June 2017.

Contractor daily rate histogram for Customer Engineer in England

Customer Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Engineer in England.

Contractor hourly rate trend for Customer Engineer in England

Customer Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engineer within the England region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +18 5 £285 -36.66% 2
East of England +2 5 £160 -
London +3 2 £278 +23.33% 4
Yorkshire - 2 £83 -
South West +3 1 - -
East Midlands -5 1 - -
Customer Engineer
UK

Customer Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 27 June 2017, Customer Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Customer Engineer in the job title.

1 25 (60.98%) Windows
2 12 (29.27%) SLA
3 11 (26.83%) Microsoft
4 10 (24.39%) DBS Check
5 9 (21.95%) Active Directory
5 9 (21.95%) Microsoft Office
6 8 (19.51%) Apple
7 7 (17.07%) Time Management
7 7 (17.07%) SC Cleared
7 7 (17.07%) Security Cleared
7 7 (17.07%) Windows XP
8 6 (14.63%) Service Delivery
8 6 (14.63%) Windows Server 2008
8 6 (14.63%) Network Management
9 5 (12.20%) Data Protection
9 5 (12.20%) Apple iOS
9 5 (12.20%) Migration
9 5 (12.20%) Internet
10 4 (9.76%) MS Exchange
10 4 (9.76%) Cisco
10 4 (9.76%) VMware
10 4 (9.76%) Windows Server 2012
10 4 (9.76%) Windows 10
10 4 (9.76%) Break/Fix
10 4 (9.76%) VMware Infrastructure
11 3 (7.32%) Incident Management
11 3 (7.32%) Exchange Server 2003
11 3 (7.32%) Windows Vista
11 3 (7.32%) Exchange Server 2007
11 3 (7.32%) SaaS

Customer Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.76%) MS Exchange
2 3 (7.32%) Exchange Server 2003
2 3 (7.32%) Exchange Server 2007
2 3 (7.32%) Exchange Server 2010
3 1 (2.44%) SharePoint
Applications
1 9 (21.95%) Microsoft Office
2 2 (4.88%) Spreadsheet
Business Applications
1 1 (2.44%) Payment Gateway
Cloud Services
1 3 (7.32%) SaaS
2 1 (2.44%) Office 365
Communications & Networking
1 5 (12.20%) Internet
2 3 (7.32%) DHCP
2 3 (7.32%) DNS
2 3 (7.32%) Wireless
3 2 (4.88%) TCP/IP
4 1 (2.44%) BGP
4 1 (2.44%) Cisco ASA
4 1 (2.44%) Cisco IOS
4 1 (2.44%) Cisco Nexus
4 1 (2.44%) Intranet
4 1 (2.44%) IOS XR
4 1 (2.44%) LAN
4 1 (2.44%) OSPF
4 1 (2.44%) Skype
4 1 (2.44%) WAN
Database & Business Intelligence
1 2 (4.88%) Big Data
1 2 (4.88%) Relational Database
General
1 2 (4.88%) Advertising
1 2 (4.88%) Finance
1 2 (4.88%) Marketing
2 1 (2.44%) Banking
2 1 (2.44%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.44%) HTML
Miscellaneous
1 3 (7.32%) Analytical Skills
2 2 (4.88%) Driving Licence
2 2 (4.88%) Video on Demand
3 1 (2.44%) EFT
3 1 (2.44%) PDA
3 1 (2.44%) Virtual Team
Operating Systems
1 25 (60.98%) Windows
2 7 (17.07%) Windows XP
3 6 (14.63%) Windows Server 2008
4 5 (12.20%) Apple iOS
5 4 (9.76%) Windows 10
5 4 (9.76%) Windows Server 2012
6 3 (7.32%) Mac OS X
6 3 (7.32%) Windows Server 2003
6 3 (7.32%) Windows Vista
7 2 (4.88%) Linux
7 2 (4.88%) Mac OS
7 2 (4.88%) Unix
7 2 (4.88%) Windows 7
8 1 (2.44%) Windows Server
Processes & Methodologies
1 7 (17.07%) Time Management
2 6 (14.63%) Network Management
2 6 (14.63%) Service Delivery
3 5 (12.20%) Data Protection
3 5 (12.20%) Migration
4 4 (9.76%) Break/Fix
5 3 (7.32%) Incident Management
6 2 (4.88%) Analytics
6 2 (4.88%) Asset Management
6 2 (4.88%) DRM
6 2 (4.88%) ITIL
6 2 (4.88%) Marketing Analytics
6 2 (4.88%) Project Management
6 2 (4.88%) Root Cause Analysis
7 1 (2.44%) Adaptive Security
7 1 (2.44%) Customer Requirements
7 1 (2.44%) Line Management
7 1 (2.44%) Matrix Organization
7 1 (2.44%) Service Management
7 1 (2.44%) Software Deployment
Programming Languages
1 2 (4.88%) Shell Script
1 2 (4.88%) SQL
2 1 (2.44%) Java
2 1 (2.44%) PHP
Qualifications
1 10 (24.39%) DBS Check
2 7 (17.07%) SC Cleared
2 7 (17.07%) Security Cleared
3 2 (4.88%) CCIP
3 2 (4.88%) CCNP
3 2 (4.88%) Cisco Certification
3 2 (4.88%) DV Cleared
4 1 (2.44%) CCIE
4 1 (2.44%) CCNA
Quality Assurance & Compliance
1 12 (29.27%) SLA
System Software
1 9 (21.95%) Active Directory
2 4 (9.76%) VMware Infrastructure
3 1 (2.44%) VMware ESXi
Systems Management
1 2 (4.88%) SCCM
2 1 (2.44%) Backup Exec
2 1 (2.44%) Cisco CUCM
2 1 (2.44%) Cisco Prime
2 1 (2.44%) Systems Management Server (SMS)
2 1 (2.44%) vCenter Server
Vendors
1 11 (26.83%) Microsoft
2 8 (19.51%) Apple
3 4 (9.76%) Cisco
3 4 (9.76%) VMware
4 3 (7.32%) Citrix
4 3 (7.32%) Remedy
5 2 (4.88%) CA
5 2 (4.88%) Google
5 2 (4.88%) Oracle
6 1 (2.44%) Ensim
6 1 (2.44%) HP