Customer Engineer Contracts

Customer Engineer
UK

The median Customer Engineer daily rate in the UK is £420, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 516 570 700
Rank change year-on-year +54 +130 +144
Contract jobs requiring a Customer Engineer 4 12 18
As % of all contract jobs advertised in the UK 0.014% 0.028% 0.030%
As % of the Job Titles category 0.015% 0.030% 0.032%
Number of daily rates quoted 2 4 10
10th Percentile £264 - £158
25th Percentile £308 £320 £181
Median daily rate (50th Percentile) £420 £454 £470
Median % change year-on-year -7.44% -3.46% +189.23%
75th Percentile £568 £636 £650
90th Percentile £632 £712 £750
UK excluding London median daily rate £240 - £165
% change year-on-year - - +3.13%
Number of hourly rates quoted 1 2 6
10th Percentile - £35.06 £17.50
25th Percentile - £59.26 £17.71
Median hourly rate £24.18 £101.72 £18.43
Median % change year-on-year -76.23% +451.82% -18.60%
75th Percentile - £146.30 £47.98
90th Percentile - £171.77 £57.50
UK excluding London median hourly rate £24.18 - £18.37

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,084 40,415 56,464
% of contract IT jobs with a recognized job title 92.52% 92.78% 94.61%
Number of daily rates quoted 17,692 26,309 39,470
10th Percentile £300 £275 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £492 £500
% change year-on-year -3.46% -1.60% +5.26%
Number of hourly rates quoted 1,035 2,664 1,570
10th Percentile £14.07 £12.86 £14.29
25th Percentile £18.50 £16.30 £19.50
Median hourly rate £29.00 £36.42 £45.00
Median % change year-on-year -20.37% -19.07% +91.49%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.55 £42.50
% change year-on-year -29.20% -6.94% +117.95%

Customer Engineer
Job Vacancy Trend

Job postings that featured Customer Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Engineer in the UK

Customer Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Engineer.

Daily rate trend for Customer Engineer in the UK

Customer Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Engineer over the 6 months to 1 May 2025.

Daily rate histogram for Customer Engineer in the UK

Customer Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Engineer.

Hourly rate trend for Customer Engineer in the UK

Customer Engineer
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engineer within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +54 3 £420 -28.51% 35
UK excluding London +62 2 £240 - 24
London +35 2 £600 +2.13% 18
Northern Ireland -10 1 - - 2
Yorkshire - 1 £240 -
North of England - 1 £240 -

Customer Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, Customer Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Customer Engineer in the job title.

1 2 (50.00%) Windows
1 2 (50.00%) Python
1 2 (50.00%) VPN
1 2 (50.00%) Software Engineering
1 2 (50.00%) Microsoft 365
1 2 (50.00%) Windows 10
2 1 (25.00%) C#
2 1 (25.00%) Java
2 1 (25.00%) SQL
2 1 (25.00%) Oracle
2 1 (25.00%) Microsoft Office
2 1 (25.00%) Actionable Insight
2 1 (25.00%) Amazon QuickSight
2 1 (25.00%) Webhook
2 1 (25.00%) Customer-Centricity
2 1 (25.00%) Data Science
2 1 (25.00%) Problem-Solving
2 1 (25.00%) Social Skills
2 1 (25.00%) Inclusion and Diversity
2 1 (25.00%) CI/CD
2 1 (25.00%) Customer Experience
2 1 (25.00%) Customer Service
2 1 (25.00%) Analytics
2 1 (25.00%) DynamoDB
2 1 (25.00%) Marketing Analytics
2 1 (25.00%) Go
2 1 (25.00%) ServiceNow
2 1 (25.00%) TypeScript
2 1 (25.00%) Amazon Redshift
2 1 (25.00%) Mentoring

Customer Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Microsoft Exchange
1 1 (25.00%) SAS
1 1 (25.00%) SharePoint
Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 2 (50.00%) Microsoft 365
2 1 (25.00%) Amazon EC2
2 1 (25.00%) Amazon S3
2 1 (25.00%) AWS
2 1 (25.00%) OneDrive
Communications & Networking
1 2 (50.00%) VPN
2 1 (25.00%) DHCP
2 1 (25.00%) DNS
2 1 (25.00%) LAN
2 1 (25.00%) VLAN
2 1 (25.00%) VoIP
2 1 (25.00%) WAN
2 1 (25.00%) Wi-Fi
Database & Business Intelligence
1 1 (25.00%) Amazon QuickSight
1 1 (25.00%) Amazon Redshift
1 1 (25.00%) Data Mining
1 1 (25.00%) Data Warehouse
1 1 (25.00%) DynamoDB
1 1 (25.00%) NoSQL
1 1 (25.00%) Tableau
Development Applications
1 1 (25.00%) Git
General
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Inclusion and Diversity
1 1 (25.00%) Marketing
1 1 (25.00%) Social Skills
Libraries, Frameworks & Software Standards
1 1 (25.00%) OAuth
Miscellaneous
1 1 (25.00%) BYOD
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows 10
2 1 (25.00%) Windows 7
Processes & Methodologies
1 2 (50.00%) Software Engineering
2 1 (25.00%) Analytics
2 1 (25.00%) Business Intelligence
2 1 (25.00%) CI/CD
2 1 (25.00%) Customer Engagement
2 1 (25.00%) Customer Experience
2 1 (25.00%) Customer Service
2 1 (25.00%) Customer-Centricity
2 1 (25.00%) Data Modelling
2 1 (25.00%) Data Science
2 1 (25.00%) Data Visualisation
2 1 (25.00%) ETL
2 1 (25.00%) Marketing Analytics
2 1 (25.00%) Mentoring
2 1 (25.00%) Problem-Solving
2 1 (25.00%) SEO
2 1 (25.00%) Statistical Analysis
2 1 (25.00%) User Experience
2 1 (25.00%) Visualisation
2 1 (25.00%) Webhook
Programming Languages
1 2 (50.00%) Python
2 1 (25.00%) C#
2 1 (25.00%) Go
2 1 (25.00%) Java
2 1 (25.00%) MATLAB
2 1 (25.00%) R
2 1 (25.00%) SQL
2 1 (25.00%) TypeScript
System Software
1 1 (25.00%) Active Directory
1 1 (25.00%) VMware Infrastructure
Systems Management
1 1 (25.00%) AppManager
1 1 (25.00%) SCCM
Vendors
1 1 (25.00%) Intel
1 1 (25.00%) Ivanti
1 1 (25.00%) Microsoft
1 1 (25.00%) Oracle
1 1 (25.00%) ServiceNow
1 1 (25.00%) VMware