Customer Engineer Contracts

Customer Engineer
UK

The median Customer Engineer daily rate in the UK is £320 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 575 703 818
Rank change year-on-year +128 +115 -143
Contract jobs requiring a Customer Engineer 11 19 13
As % of all contract jobs advertised in the UK 0.025% 0.032% 0.015%
As % of the Job Titles category 0.027% 0.033% 0.015%
Number of daily rates quoted 3 10 6
10th Percentile - £158 £129
25th Percentile - £181 £140
Median daily rate (50th Percentile) £320 £470 £163
Median % change year-on-year -31.91% +189.23% -65.79%
75th Percentile £541 £650 £437
90th Percentile £674 £750 £525
UK excluding London median daily rate - £165 £160
% change year-on-year - +3.13% -
Number of hourly rates quoted 2 8 2
10th Percentile £35.06 £16.06 £17.90
25th Percentile £59.26 £17.60 £18.49
Median hourly rate £101.72 £18.43 £20.07
Median % change year-on-year +451.82% -8.17% +26.56%
75th Percentile £146.30 £57.50 £22.24
90th Percentile £171.77 £69.50 £23.19
UK excluding London median hourly rate - £18.37 £17.50
% change year-on-year - +4.94% +10.34%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,482 56,783 84,604
% of contract IT jobs with a recognized job title 92.77% 94.58% 95.49%
Number of daily rates quoted 26,407 39,621 59,331
10th Percentile £275 £313 £313
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £725
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,642 1,607 2,111
10th Percentile £12.86 £14.28 £12.50
25th Percentile £16.30 £19.45 £15.50
Median hourly rate £35.68 £45.00 £23.00
Median % change year-on-year -20.71% +95.65% +1.41%
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £75.60 £63.00
UK excluding London median hourly rate £37.50 £42.50 £19.50
% change year-on-year -11.76% +117.95% +2.63%

Customer Engineer
Job Vacancy Trend

Job postings that featured Customer Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Engineer in the UK

Customer Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Engineer.

Daily rate trend for Customer Engineer in the UK

Customer Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Engineer over the 6 months to 25 April 2024.

Daily rate histogram for Customer Engineer in the UK

Customer Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Engineer.

Hourly rate trend for Customer Engineer in the UK

Customer Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Engineer over the 6 months to 25 April 2024.

Hourly rate histogram for Customer Engineer in the UK

Customer Engineer
Top 4 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engineer within the UK over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +107 5 - - 27
London +103 4 - - 7
UK excluding London +63 3 - - 26
Northern Ireland - 3 - - 2

Customer Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 25 April 2024, Customer Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Customer Engineer in the job title.

1 5 (45.45%) Microsoft
2 4 (36.36%) Active Directory
2 4 (36.36%) Finance
2 4 (36.36%) SharePoint
2 4 (36.36%) Incident Management
2 4 (36.36%) Microsoft 365
2 4 (36.36%) Social Skills
3 3 (27.27%) Customer Service
3 3 (27.27%) Entra ID
3 3 (27.27%) Hyper-V
3 3 (27.27%) Azure
3 3 (27.27%) PowerShell
4 2 (18.18%) Retail
4 2 (18.18%) Marketing
4 2 (18.18%) Degree
4 2 (18.18%) Data Protection Act
4 2 (18.18%) Digital Marketing
4 2 (18.18%) SCCM
4 2 (18.18%) SCOM
4 2 (18.18%) Data Protection
4 2 (18.18%) Skype for Business
4 2 (18.18%) Analytics
4 2 (18.18%) Mentoring
4 2 (18.18%) Coaching
4 2 (18.18%) Microsoft Exchange
4 2 (18.18%) Windows
4 2 (18.18%) SAP
4 2 (18.18%) CSS
4 2 (18.18%) Automotive
4 2 (18.18%) Manufacturing

Customer Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) SharePoint
2 2 (18.18%) Microsoft Exchange
2 2 (18.18%) Skype for Business
Applications
1 1 (9.09%) Microsoft Office
Cloud Services
1 4 (36.36%) Microsoft 365
2 3 (27.27%) Azure
2 3 (27.27%) Entra ID
3 1 (9.09%) IaaS
Communications & Networking
1 2 (18.18%) DNS
1 2 (18.18%) Skype
2 1 (9.09%) HTTP
2 1 (9.09%) Network Security
2 1 (9.09%) TCP/IP
2 1 (9.09%) Wireless
Database & Business Intelligence
1 1 (9.09%) Amazon RDS
General
1 4 (36.36%) Finance
1 4 (36.36%) Social Skills
2 2 (18.18%) Automotive
2 2 (18.18%) Electronics
2 2 (18.18%) Manufacturing
2 2 (18.18%) Marketing
2 2 (18.18%) Presentation Skills
2 2 (18.18%) Public Sector
2 2 (18.18%) Retail
2 2 (18.18%) Telecoms
3 1 (9.09%) Analytical Skills
Libraries, Frameworks & Software Standards
1 2 (18.18%) CSS
2 1 (9.09%) REST
2 1 (9.09%) XML
Miscellaneous
1 2 (18.18%) Data Protection Act
2 1 (9.09%) Analytical Mindset
2 1 (9.09%) Clustering
2 1 (9.09%) Data Structures
2 1 (9.09%) Enterprise Cloud
2 1 (9.09%) iPad
2 1 (9.09%) PKI
Operating Systems
1 2 (18.18%) Windows
1 2 (18.18%) Windows Server
2 1 (9.09%) Android
2 1 (9.09%) Linux
Processes & Methodologies
1 4 (36.36%) Incident Management
2 3 (27.27%) Customer Service
3 2 (18.18%) Analytics
3 2 (18.18%) Business Intelligence
3 2 (18.18%) Cloud Security
3 2 (18.18%) Coaching
3 2 (18.18%) Data Protection
3 2 (18.18%) Digital Marketing
3 2 (18.18%) Mentoring
3 2 (18.18%) Programme Management
4 1 (9.09%) Application Security
4 1 (9.09%) Customer Experience
4 1 (9.09%) Cybersecurity
4 1 (9.09%) Data Collection
4 1 (9.09%) Data Loss Prevention
4 1 (9.09%) Infrastructure as Code
4 1 (9.09%) Platform Engineering
4 1 (9.09%) Problem-Solving
4 1 (9.09%) Project Delivery
4 1 (9.09%) Storage Management
Programming Languages
1 3 (27.27%) PowerShell
2 1 (9.09%) Bash
2 1 (9.09%) Java
2 1 (9.09%) JavaScript
2 1 (9.09%) Korn
2 1 (9.09%) Python
2 1 (9.09%) Shell Script
2 1 (9.09%) SQL
2 1 (9.09%) tcsh
Qualifications
1 2 (18.18%) Degree
2 1 (9.09%) MCSD
2 1 (9.09%) MCSE
2 1 (9.09%) Microsoft Certification
System Software
1 4 (36.36%) Active Directory
2 3 (27.27%) Hyper-V
3 1 (9.09%) NFS
Systems Management
1 2 (18.18%) SCCM
1 2 (18.18%) SCOM
2 1 (9.09%) Active Directory Federation Services
2 1 (9.09%) Failover Clustering
2 1 (9.09%) systemd
Vendors
1 5 (45.45%) Microsoft
2 2 (18.18%) SAP
3 1 (9.09%) Adobe