The median contractor rate for a Customer Engineer was £123 per day in advertised job vacancies during the 3 months to 24 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Customer Engineer
UK
Rank 569 631 582
Rank change year-on-year +62 -49  
Contract jobs requiring a Customer Engineer 27 11 39
As % of all contract IT jobs advertised in the UK 0.060% 0.021% 0.074%
As % of the Job Titles category 0.063% 0.022% 0.078%
Number of daily rates quoted 13 1 4
Median daily rate £123 £175 £291
Median daily rate % change year-on-year -30.00% -39.91%  
90% offered a daily rate of more than £88 £175 £108
10% offered a daily rate of more than £165 £175 £446
UK excluding London median daily rate £120 - £291
Number of hourly rates quoted 12 4 30
Median hourly rate £14.43 £14.13 £13.00
Median hourly rate % change year-on-year +2.15% +8.65%  
90% offered a hourly rate of more than £11.77 £13.00 £12.42
10% offered a hourly rate of more than £17.50 £15.25 £16.72
UK excluding London median hourly rate £14.43 £14.13 £12.50
% change year-on-year +2.15% +13.04%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42950 50452 49894
As % of all contract IT job vacancies advertised in the UK 94.82% 95.19% 94.82%
Number of daily rates quoted 27813 32635 30138
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £555
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1510 1582 1977
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.25 £11.50 £11.00
10% offered a hourly rate of more than £47.50 £48.00 £42.50
UK excluding London median hourly rate £17.50 £20.00 £17.38
% change year-on-year -12.50% +15.10%  

Customer Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Customer Engineer in the job title.

Job vacancy trend for Customer Engineer in the UK

Customer Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engineer.

Contractor daily rate trend for Customer Engineer in the UK

Customer Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Customer Engineer over the 3 months to 24 March 2017.

Contractor daily rate histogram for Customer Engineer in the UK

Customer Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engineer.

Contractor hourly rate trend for Customer Engineer in the UK

Customer Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engineer within the UK over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 25 £123 -30.00% 13
Gloucestershire +12 6 £120 -
South West 0 6 £120 -
East of England +1 5 - - 4
Gloucester - 5 £120 -
Yorkshire +15 4 £83 - 1
Hertfordshire - 4 - - 2
London +30 3 £135 -22.85% 6
South East +28 3 £221 -
Hatfield - 3 - - 1
West Yorkshire +12 2 - -
Leeds +9 2 - -
Oxfordshire - 2 £168 -
East Midlands - 2 £83 -
Scotland - 2 - -
North West +29 1 - - 1
Berkshire +24 1 £275 -
Cheltenham +4 1 - -
Tyne and Wear -11 1 £125 -
North East -13 1 £125 -
South Yorkshire - 1 £83 - 1
Nottinghamshire - 1 £83 -
Hull - 1 - -
Bellshill - 1 - -
Bedford - 1 - -
Abingdon - 1 - -
Bedfordshire - 1 - -
Welwyn Garden City - 1 - -
Twickenham - 1 £155 -
Sunderland - 1 £125 -

Customer Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 24 March 2017, Customer Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Customer Engineer in the job title.

1 42 (71.19%) Windows
2 23 (38.98%) DBS Check
3 22 (37.29%) Microsoft
4 21 (35.59%) SLA
5 17 (28.81%) Apple
5 17 (28.81%) MS Office
5 17 (28.81%) Windows 7
6 16 (27.12%) Active Directory
7 14 (23.73%) Time Management
7 14 (23.73%) Network Management
8 12 (20.34%) Internet
9 11 (18.64%) Service Delivery
10 10 (16.95%) Migration
10 10 (16.95%) Windows XP
10 10 (16.95%) Windows Server 2012
11 9 (15.25%) Windows Server 2008
11 9 (15.25%) MS Excel
12 8 (13.56%) Apple iOS
13 7 (11.86%) Mac OS X
14 6 (10.17%) Windows Server
14 6 (10.17%) Citrix
14 6 (10.17%) A+ Certification
14 6 (10.17%) VMware
14 6 (10.17%) Data Migration
14 6 (10.17%) VMware Infrastructure
15 5 (8.47%) Incident Management
15 5 (8.47%) Mac OS
15 5 (8.47%) DNS
15 5 (8.47%) DHCP
15 5 (8.47%) MS Exchange

Customer Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.47%) MS Exchange
2 4 (6.78%) Exchange Server 2007
2 4 (6.78%) Exchange Server 2010
3 3 (5.08%) Exchange Server 2003
4 2 (3.39%) CMS
4 2 (3.39%) SharePoint
5 1 (1.69%) Exchange Server 2013
Applications
1 17 (28.81%) MS Office
2 9 (15.25%) MS Excel
3 3 (5.08%) Spreadsheet
Business Applications
1 3 (5.08%) Payment Gateway
2 1 (1.69%) Traffica
Cloud Services
1 4 (6.78%) Office 365
2 2 (3.39%) SaaS
Communications & Networking
1 12 (20.34%) Internet
2 5 (8.47%) DHCP
2 5 (8.47%) DNS
3 4 (6.78%) Wireless
4 2 (3.39%) Intranet
4 2 (3.39%) Skype
4 2 (3.39%) VLAN
5 1 (1.69%) BGP
5 1 (1.69%) Cisco IOS
5 1 (1.69%) IOS XR
5 1 (1.69%) LAN
5 1 (1.69%) OSPF
5 1 (1.69%) Remote Desktop
5 1 (1.69%) TCP/IP
5 1 (1.69%) VoIP
5 1 (1.69%) WAN
Database & Business Intelligence
1 2 (3.39%) Big Data
General
1 2 (3.39%) Advertising
1 2 (3.39%) Banking
1 2 (3.39%) Marketing
1 2 (3.39%) Multimedia
2 1 (1.69%) Finance
2 1 (1.69%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.69%) Flash
1 1 (1.69%) HTML
Miscellaneous
1 4 (6.78%) Analytical Skills
2 2 (3.39%) EFT
3 1 (1.69%) Driving Licence
3 1 (1.69%) PDA
3 1 (1.69%) Smartphone
3 1 (1.69%) Virtual Team
Operating Systems
1 42 (71.19%) Windows
2 17 (28.81%) Windows 7
3 10 (16.95%) Windows Server 2012
3 10 (16.95%) Windows XP
4 9 (15.25%) Windows Server 2008
5 8 (13.56%) Apple iOS
6 7 (11.86%) Mac OS X
7 6 (10.17%) Windows Server
8 5 (8.47%) Mac OS
9 4 (6.78%) Windows Server 2003
10 3 (5.08%) Windows Vista
11 2 (3.39%) Windows 8
12 1 (1.69%) Linux
12 1 (1.69%) Red Hat Enterprise Linux
Processes & Methodologies
1 14 (23.73%) Network Management
1 14 (23.73%) Time Management
2 11 (18.64%) Service Delivery
3 10 (16.95%) Migration
4 6 (10.17%) Data Migration
5 5 (8.47%) Incident Management
6 3 (5.08%) ITIL
7 2 (3.39%) Analytics
7 2 (3.39%) CRM
7 2 (3.39%) Data Protection
7 2 (3.39%) E-Commerce
7 2 (3.39%) Marketing Analytics
7 2 (3.39%) Mathematics
7 2 (3.39%) Service Management
8 1 (1.69%) Line Management
8 1 (1.69%) Matrix Organization
8 1 (1.69%) Mentoring
8 1 (1.69%) Mobile Device Management
8 1 (1.69%) Root Cause Analysis
Programming Languages
1 2 (3.39%) C
1 2 (3.39%) Java
1 2 (3.39%) PHP
Qualifications
1 23 (38.98%) DBS Check
2 6 (10.17%) A+ Certification
3 3 (5.08%) SC Cleared
3 3 (5.08%) Security Cleared
4 1 (1.69%) CCIP
4 1 (1.69%) CCNA
4 1 (1.69%) CCNP
4 1 (1.69%) Cisco Certification
4 1 (1.69%) Degree
4 1 (1.69%) Network+ Certification
Quality Assurance & Compliance
1 21 (35.59%) SLA
System Software
1 16 (27.12%) Active Directory
2 6 (10.17%) VMware Infrastructure
3 1 (1.69%) BitLocker
3 1 (1.69%) Microsoft App-V
Systems Management
1 4 (6.78%) Backup Exec
2 2 (3.39%) SCCM
3 1 (1.69%) NSN NetAct
Vendors
1 22 (37.29%) Microsoft
2 17 (28.81%) Apple
3 6 (10.17%) Citrix
3 6 (10.17%) VMware
4 3 (5.08%) Cisco
5 2 (3.39%) Google
6 1 (1.69%) Adobe
6 1 (1.69%) CommVault
6 1 (1.69%) Oracle
6 1 (1.69%) Red Hat
6 1 (1.69%) Sun
Rugby, Warwickshire
LA International
Rate: £17 - £18 per hour
Posted: 4 days ago
Sheffield, South Yorkshire
Capita Resourcing - IT Resourcing
Rate: £80 - £85 per day
Posted: 4 days ago