The median contractor rate for a Customer Engineer was £151 per day in advertised job vacancies during the 3 months to 26 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engineer
UK
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 581 640 602
Rank change year-on-year +59 -38  
Contract jobs requiring a Customer Engineer 26 11 39
As % of all contract IT jobs advertised in the UK 0.055% 0.021% 0.070%
As % of the Job Titles category 0.058% 0.022% 0.074%
Number of daily rates quoted 14 4 3
Median daily rate £151 £183 £250
Median daily rate % change year-on-year -17.53% -27.00%  
90% offered a daily rate of more than £83 £140 £142
10% offered a daily rate of more than £243 £383 £418
UK excluding London median daily rate £151 £140 £250
% change year-on-year +7.50% -44.00%  
Number of hourly rates quoted 10 4 31
Median hourly rate £17.37 £14.13 £13.46
Median hourly rate % change year-on-year +22.99% +4.94%  
90% offered a hourly rate of more than £12.95 £12.83 £12.50
10% offered a hourly rate of more than £17.85 £17.67 £16.83
UK excluding London median hourly rate £17.37 £13.00 £13.00
% change year-on-year +33.63% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44561 50348 53046
As % of all contract IT job vacancies advertised in the UK 94.78% 94.85% 94.84%
Number of daily rates quoted 28813 32834 33338
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £568
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1376 1496 2028
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.42 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Customer Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured Customer Engineer in the job title.

Job vacancy trend for Customer Engineer in the UK

Customer Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engineer.

Contractor daily rate trend for Customer Engineer in the UK

Customer Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Customer Engineer over the 3 months to 26 June 2017.

Contractor daily rate histogram for Customer Engineer in the UK

Customer Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Engineer.

Contractor hourly rate trend for Customer Engineer in the UK

Customer Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engineer within the UK over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +42 17 £121 -33.56% 8
Scotland - 7 £151 -
South East +33 5 £285 -36.66% 2
East of England -2 5 £160 -
Aberdeen - 5 £151 -
Hertfordshire - 4 £160 -
Yorkshire - 3 £83 -
Milton Keynes - 3 - -
Sheffield - 3 £83 -
South Yorkshire - 3 £83 -
Buckinghamshire - 3 - -
Wales -3 2 £163 -
London -6 2 £278 +23.33% 5
Aberdeenshire - 2 £160 -
Cardiff - 2 £163 -
Hatfield - 2 - -
South Wales - 2 £163 -
Fraserburgh - 2 £160 -
Berkshire +20 1 £285 -36.66%
Reading +16 1 £285 -36.66%
Hampshire +8 1 - - 1
South West +4 1 - -
Cambridgeshire -1 1 - -
East Midlands -8 1 - -
Lincolnshire - 1 - -
Wiltshire - 1 - -
Swindon - 1 - -
Cambridge - 1 - -
Portsmouth - 1 - -
Hemel Hempstead - 1 £160 -

Customer Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 June 2017, Customer Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Customer Engineer in the job title.

1 34 (64.15%) Windows
2 20 (37.74%) SLA
3 19 (35.85%) Active Directory
4 14 (26.42%) Microsoft
4 14 (26.42%) Apple
4 14 (26.42%) DBS Check
5 12 (22.64%) VMware
5 12 (22.64%) MS Exchange
5 12 (22.64%) Windows Server 2008
6 10 (18.87%) Windows 7
6 10 (18.87%) SCCM
6 10 (18.87%) VMware Infrastructure
6 10 (18.87%) Windows Server 2012
6 10 (18.87%) Microsoft Office
7 9 (16.98%) Windows Server 2003
7 9 (16.98%) Exchange Server 2010
7 9 (16.98%) Windows 10
7 9 (16.98%) Exchange Server 2007
8 8 (15.09%) Time Management
8 8 (15.09%) VoIP
8 8 (15.09%) Windows XP
9 7 (13.21%) SC Cleared
9 7 (13.21%) Security Cleared
9 7 (13.21%) Windows Server
10 6 (11.32%) Exchange Server 2013
10 6 (11.32%) Network Management
10 6 (11.32%) Citrix
10 6 (11.32%) Service Delivery
11 5 (9.43%) Migration
11 5 (9.43%) Internet

Customer Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (22.64%) MS Exchange
2 9 (16.98%) Exchange Server 2007
2 9 (16.98%) Exchange Server 2010
3 6 (11.32%) Exchange Server 2013
4 3 (5.66%) Exchange Server 2003
5 2 (3.77%) SharePoint
Applications
1 10 (18.87%) Microsoft Office
2 2 (3.77%) Spreadsheet
Business Applications
1 1 (1.89%) Payment Gateway
Cloud Services
1 3 (5.66%) SaaS
2 1 (1.89%) Office 365
Communications & Networking
1 8 (15.09%) VoIP
2 5 (9.43%) Internet
3 3 (5.66%) DHCP
3 3 (5.66%) DNS
3 3 (5.66%) Wireless
4 2 (3.77%) Skype
4 2 (3.77%) TCP/IP
5 1 (1.89%) BGP
5 1 (1.89%) Cisco ASA
5 1 (1.89%) Cisco IOS
5 1 (1.89%) Cisco Nexus
5 1 (1.89%) Intranet
5 1 (1.89%) IOS XR
5 1 (1.89%) LAN
5 1 (1.89%) OSPF
5 1 (1.89%) Remote Desktop
5 1 (1.89%) WAN
Database & Business Intelligence
1 2 (3.77%) Big Data
1 2 (3.77%) Relational Database
General
1 2 (3.77%) Advertising
1 2 (3.77%) Finance
1 2 (3.77%) Marketing
2 1 (1.89%) Banking
2 1 (1.89%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.89%) Flash
1 1 (1.89%) HTML
Miscellaneous
1 3 (5.66%) Analytical Skills
2 2 (3.77%) Driving Licence
2 2 (3.77%) Video on Demand
3 1 (1.89%) EFT
3 1 (1.89%) PDA
3 1 (1.89%) Virtual Team
Operating Systems
1 34 (64.15%) Windows
2 12 (22.64%) Windows Server 2008
3 10 (18.87%) Windows 7
3 10 (18.87%) Windows Server 2012
4 9 (16.98%) Windows 10
4 9 (16.98%) Windows Server 2003
5 8 (15.09%) Windows XP
6 7 (13.21%) Windows Server
7 5 (9.43%) Apple iOS
8 3 (5.66%) Mac OS X
8 3 (5.66%) Windows Vista
9 2 (3.77%) Linux
9 2 (3.77%) Mac OS
9 2 (3.77%) Unix
Processes & Methodologies
1 8 (15.09%) Time Management
2 6 (11.32%) Network Management
2 6 (11.32%) Service Delivery
3 5 (9.43%) Data Protection
3 5 (9.43%) Migration
4 4 (7.55%) Break/Fix
5 3 (5.66%) Incident Management
6 2 (3.77%) Analytics
6 2 (3.77%) Asset Management
6 2 (3.77%) DRM
6 2 (3.77%) ITIL
6 2 (3.77%) Marketing Analytics
6 2 (3.77%) Project Management
6 2 (3.77%) Root Cause Analysis
7 1 (1.89%) Customer Requirements
7 1 (1.89%) Line Management
7 1 (1.89%) Matrix Organization
7 1 (1.89%) Mobile Device Management
7 1 (1.89%) Service Management
7 1 (1.89%) Software Deployment
Programming Languages
1 4 (7.55%) C
2 2 (3.77%) Shell Script
2 2 (3.77%) SQL
3 1 (1.89%) Java
3 1 (1.89%) PHP
Qualifications
1 14 (26.42%) DBS Check
2 7 (13.21%) SC Cleared
2 7 (13.21%) Security Cleared
3 2 (3.77%) CCIP
3 2 (3.77%) CCNP
3 2 (3.77%) Cisco Certification
3 2 (3.77%) DV Cleared
4 1 (1.89%) CCIE
4 1 (1.89%) CCNA
Quality Assurance & Compliance
1 20 (37.74%) SLA
System Software
1 19 (35.85%) Active Directory
2 10 (18.87%) VMware Infrastructure
3 1 (1.89%) BitLocker
3 1 (1.89%) Microsoft App-V
3 1 (1.89%) VMware ESXi
Systems Management
1 10 (18.87%) SCCM
2 1 (1.89%) Backup Exec
2 1 (1.89%) Cisco CUCM
2 1 (1.89%) Cisco Prime
2 1 (1.89%) Systems Management Server (SMS)
2 1 (1.89%) vCenter Server
Vendors
1 14 (26.42%) Apple
1 14 (26.42%) Microsoft
2 12 (22.64%) VMware
3 6 (11.32%) Citrix
4 4 (7.55%) Cisco
5 3 (5.66%) Remedy
6 2 (3.77%) CA
6 2 (3.77%) Google
6 2 (3.77%) Oracle
7 1 (1.89%) Adobe
7 1 (1.89%) CommVault
7 1 (1.89%) Ensim
7 1 (1.89%) HP