Period
to 19 November 2017

The median annual salary for a Customer Engineer was £32,500 in advertised job vacancies in England during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Engineer
UK > England
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 1064 1097 1195
Rank change year-on-year +33 +98 -56
Permanent jobs requiring a Customer Engineer 84 92 72
As % of all permanent IT jobs advertised in England 0.050% 0.052% 0.035%
As % of the Job Titles category 0.053% 0.054% 0.036%
Number of salaries quoted 72 77 60
England median annual salary £32,500 £28,500 £27,500
Median salary % change year-on-year +14.04% +3.64% -1.79%
10th Percentile £21,275 £22,800 £19,000
90th Percentile £75,000 £49,350 £45,000
UK median annual salary £32,500 £28,500 £25,000
% change year-on-year +14.04% +14.00% -13.79%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 159903 171823 198391
% of permanent IT jobs with a recognized job title 95.70% 96.50% 96.50%
Number of salaries quoted 129207 145031 166378
England median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,250 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

Customer Engineer
Job Vacancy Trend in England

Job postings that featured Customer Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Customer Engineer in England

Customer Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engineer in England.

Salary trend for Customer Engineer in England

Customer Engineer
Salary Histogram in England

The salary distribution of IT jobs citing Customer Engineer in England over the 6 months to 19 November 2017.

Salary histogram for Customer Engineer in England

Customer Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engineer within the England region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +20 48 £41,000 +42.61%
South East +28 19 £31,250 +9.65% 2
North of England +8 7 £26,000 +40.54% 1
North West - 7 £26,000 - 1
South West +31 4 £35,000 +42.86%
East of England +17 4 £36,000 +2.86%
Midlands +35 2 £20,500 -29.91%
West Midlands +16 1 £21,000 -28.21%
East Midlands - 1 £20,000 -
Customer Engineer
UK

Customer Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 19 November 2017, Customer Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Engineer in the job title.

1 35 (41.67%) Linux
2 33 (39.29%) Windows
3 27 (32.14%) Finance
4 25 (29.76%) TCP/IP
5 24 (28.57%) Microsoft Office
6 22 (26.19%) SQL
7 20 (23.81%) Unix
8 19 (22.62%) SLA
9 18 (21.43%) Microsoft
10 17 (20.24%) VPN
10 17 (20.24%) DNS
10 17 (20.24%) Analytical Skills
11 16 (19.05%) Windows 10
11 16 (19.05%) Telecoms
12 15 (17.86%) Firewall
13 14 (16.67%) Cisco
13 14 (16.67%) Root Cause Analysis
14 13 (15.48%) LAN
14 13 (15.48%) Oracle
14 13 (15.48%) Windows Server
15 12 (14.29%) Java
15 12 (14.29%) HTTP
16 11 (13.10%) Active Directory
16 11 (13.10%) DHCP
16 11 (13.10%) Citrix
16 11 (13.10%) SWIFT
16 11 (13.10%) Banking
16 11 (13.10%) Google
16 11 (13.10%) Marketing
16 11 (13.10%) FIX Protocol

Customer Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.90%) Skype for Business
2 7 (8.33%) OpenStack
3 6 (7.14%) Cloud Foundry
4 3 (3.57%) Apache
4 3 (3.57%) Exchange Server 2013
4 3 (3.57%) MS Exchange
5 2 (2.38%) Confluence
5 2 (2.38%) IIS
5 2 (2.38%) lighttpd
6 1 (1.19%) JBoss
6 1 (1.19%) MQSeries
6 1 (1.19%) SharePoint
6 1 (1.19%) WebSphere
Applications
1 24 (28.57%) Microsoft Office
2 8 (9.52%) Microsoft Excel
2 8 (9.52%) Microsoft PowerPoint
Cloud Services
1 10 (11.90%) Amazon AWS
1 10 (11.90%) G Suite
2 6 (7.14%) SaaS
3 4 (4.76%) Microsoft Azure
4 3 (3.57%) IBM Cloud
4 3 (3.57%) Office 365
4 3 (3.57%) SoftLayer
5 2 (2.38%) Catchpoint
6 1 (1.19%) Cloud Computing
6 1 (1.19%) Google Cloud Platform
Communications & Networking
1 25 (29.76%) TCP/IP
2 17 (20.24%) DNS
2 17 (20.24%) VPN
3 15 (17.86%) Firewall
4 13 (15.48%) LAN
5 12 (14.29%) HTTP
6 11 (13.10%) DHCP
7 10 (11.90%) ADSL
7 10 (11.90%) Cisco ASA
7 10 (11.90%) DSL
7 10 (11.90%) SAN
7 10 (11.90%) VoIP
8 8 (9.52%) Internet
8 8 (9.52%) SSL
9 7 (8.33%) IPsec
10 4 (4.76%) FIX Connectivity
11 3 (3.57%) WAN
11 3 (3.57%) Wireless
12 2 (2.38%) VLAN
13 1 (1.19%) Network Security
Database & Business Intelligence
1 9 (10.71%) MySQL
2 6 (7.14%) SQL Server
3 3 (3.57%) PostgreSQL
3 3 (3.57%) RDBMS
3 3 (3.57%) Relational Database
4 2 (2.38%) Big Data
5 1 (1.19%) BigQuery
5 1 (1.19%) Data Warehouse
5 1 (1.19%) Oracle Database
Development Applications
1 2 (2.38%) JIRA
General
1 27 (32.14%) Finance
2 16 (19.05%) Telecoms
3 11 (13.10%) Banking
3 11 (13.10%) Marketing
4 10 (11.90%) Electronics
5 9 (10.71%) Manufacturing
6 3 (3.57%) Back Office
6 3 (3.57%) French Language
7 1 (1.19%) Financial Institution
7 1 (1.19%) Games
7 1 (1.19%) German Language
7 1 (1.19%) Italian Language
7 1 (1.19%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (13.10%) FIX Protocol
2 8 (9.52%) XML
3 5 (5.95%) .NET
4 4 (4.76%) HTML
5 3 (3.57%) CSS
5 3 (3.57%) JSON
5 3 (3.57%) SOAP
6 2 (2.38%) DOM
7 1 (1.19%) DHTML
7 1 (1.19%) Node.js
7 1 (1.19%) RabbitMQ
7 1 (1.19%) REST
7 1 (1.19%) Web Services
Miscellaneous
1 17 (20.24%) Analytical Skills
2 11 (13.10%) SWIFT
3 8 (9.52%) Data Centre
4 6 (7.14%) Private Cloud
5 5 (5.95%) Fixed Income
5 5 (5.95%) Linux Command Line
6 4 (4.76%) Computer Science
7 3 (3.57%) Derivative
7 3 (3.57%) Management Information System
7 3 (3.57%) Mobile Computing
7 3 (3.57%) Virtual Team
8 1 (1.19%) Client/Server
8 1 (1.19%) Driving Licence
8 1 (1.19%) Embedded Systems
8 1 (1.19%) Equities
8 1 (1.19%) Equity Derivative
8 1 (1.19%) Hedge funds
8 1 (1.19%) Robotics
8 1 (1.19%) Smartphone
8 1 (1.19%) Tandem
Operating Systems
1 35 (41.67%) Linux
2 33 (39.29%) Windows
3 20 (23.81%) Unix
4 16 (19.05%) Windows 10
5 13 (15.48%) Windows Server
6 10 (11.90%) Windows Server 2003
6 10 (11.90%) Windows XP
7 4 (4.76%) Windows 7
7 4 (4.76%) Windows 8
7 4 (4.76%) Windows Server 2008
7 4 (4.76%) Windows Server 2012
8 1 (1.19%) AIX
8 1 (1.19%) Solaris
Processes & Methodologies
1 14 (16.67%) Root Cause Analysis
2 9 (10.71%) API Integration
2 9 (10.71%) Business Intelligence
2 9 (10.71%) Digital Marketing
2 9 (10.71%) Programme Management
3 8 (9.52%) Anti-Money Laundering
3 8 (9.52%) ETL
3 8 (9.52%) Knowledge Management
3 8 (9.52%) Problem Management
4 7 (8.33%) DevOps
4 7 (8.33%) ITIL
5 5 (5.95%) Performance Metrics
5 5 (5.95%) Product Management
5 5 (5.95%) Project Management
5 5 (5.95%) Software Engineering
6 4 (4.76%) Data Management
6 4 (4.76%) Time Management
7 3 (3.57%) Data Security
7 3 (3.57%) Information Security
7 3 (3.57%) Migration
Programming Languages
1 22 (26.19%) SQL
2 12 (14.29%) Java
3 10 (11.90%) Bash Shell
4 8 (9.52%) Shell Script
5 7 (8.33%) C
6 6 (7.14%) Python
7 5 (5.95%) JavaScript
8 4 (4.76%) C++
9 2 (2.38%) C#
9 2 (2.38%) Perl
10 1 (1.19%) PHP
Qualifications
1 10 (11.90%) PhD
2 7 (8.33%) Degree
3 6 (7.14%) CCNA
3 6 (7.14%) Cisco Certification
4 5 (5.95%) Microsoft Certification
5 4 (4.76%) MCTS
6 3 (3.57%) HNC
6 3 (3.57%) HND
6 3 (3.57%) PMI Certification
6 3 (3.57%) PMP
7 1 (1.19%) Computer Science Degree
7 1 (1.19%) Linux+ Certification
7 1 (1.19%) MCSA
7 1 (1.19%) MCSE
7 1 (1.19%) SC Cleared
7 1 (1.19%) Security Cleared
Quality Assurance & Compliance
1 19 (22.62%) SLA
2 10 (11.90%) QA
3 1 (1.19%) EMIR
3 1 (1.19%) MiFID
3 1 (1.19%) SEPA
System Software
1 11 (13.10%) Active Directory
2 10 (11.90%) XenServer
3 3 (3.57%) Hyper-V
3 3 (3.57%) VMware Infrastructure
4 1 (1.19%) Docker
4 1 (1.19%) Virtual Machines
Systems Management
1 10 (11.90%) Backup Exec
1 10 (11.90%) XenMobile
2 1 (1.19%) Kubernetes
2 1 (1.19%) Systems Management Server (SMS)
Vendors
1 18 (21.43%) Microsoft
2 14 (16.67%) Cisco
3 13 (15.48%) Oracle
4 11 (13.10%) Citrix
4 11 (13.10%) Google
5 10 (11.90%) HP
5 10 (11.90%) Palo Alto
5 10 (11.90%) SAP
5 10 (11.90%) Veeam
5 10 (11.90%) VMware
6 5 (5.95%) Apple
7 4 (4.76%) Salesforce.com
8 3 (3.57%) AVG
8 3 (3.57%) Meraki
9 1 (1.19%) CheckPoint
9 1 (1.19%) Dell
9 1 (1.19%) IBM
9 1 (1.19%) Nintex
9 1 (1.19%) Wallstreet Suite
9 1 (1.19%) WatchGuard