The median contractor rate for a Support Technician was £135 per day in advertised job vacancies during the 3 months to 24 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Technician
UK
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 548 572 565
Rank change year-on-year +24 -7  
Contract jobs requiring a Support Technician 53 72 81
As % of all contract IT jobs advertised in the UK 0.11% 0.13% 0.14%
As % of the Job Titles category 0.12% 0.14% 0.15%
Number of daily rates quoted 21 43 37
Median daily rate £135 £225 £225
Median daily rate % change year-on-year -40.00% -  
90% offered a daily rate of more than £115 £111 £113
10% offered a daily rate of more than £225 £347 £275
UK excluding London median daily rate £130 £281 £175
% change year-on-year -53.77% +60.71%  
Number of hourly rates quoted 14 15 33
Median hourly rate £14.75 £13.00 £12.45
Median hourly rate % change year-on-year +13.46% +4.45%  
90% offered a hourly rate of more than £9.74 £10.40 £10.60
10% offered a hourly rate of more than £19.46 £22.50 £17.60
UK excluding London median hourly rate £14.75 £13.00 £12.45
% change year-on-year +13.46% +4.45%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 43829 51011 53185
As % of all contract IT job vacancies advertised in the UK 94.75% 94.87% 94.80%
Number of daily rates quoted 28353 33254 33375
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £570
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1353 1511 2053
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.48 £16.00
% change year-on-year +0.14% +9.21%  

Support Technician
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Technician in the job title.

Job vacancy trend for Support Technician in the UK

Support Technician
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Technician.

Contractor daily rate trend for Support Technician in the UK

Support Technician
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Support Technician over the 3 months to 24 June 2017.

Contractor daily rate histogram for Support Technician in the UK

Support Technician
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Technician.

Contractor hourly rate trend for Support Technician in the UK

Support Technician
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Support Technician over the 3 months to 24 June 2017.

Contractor hourly rate histogram for Support Technician in the UK

Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the UK over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +35 48 £133 -51.46% 62
South West +2 11 £118 -60.83% 9
South East +31 8 £130 -49.01% 9
London +11 8 £263 +94.44% 4
West Midlands +29 5 £128 - 7
North West +22 5 £190 -37.70% 10
East of England -6 5 £133 -5.35% 14
Yorkshire +16 4 £118 -66.42% 7
Exeter - 4 - -
Devon - 4 - -
Wiltshire - 4 - - 2
Scotland +47 3 £128 +13.33%
Berkshire +23 3 £118 +16.33%
Reading +17 3 £118 -
Surrey +5 3 £130 -25.71% 1
Cambridgeshire -1 3 - - 3
West Yorkshire +18 2 - - 4
Nottinghamshire -3 2 £150 -53.84%
East Midlands -6 2 £150 -53.84% 2
Warwickshire - 2 £115 - 1
Glasgow - 2 £165 -
Manchester - 2 - - 4
Gloucestershire - 2 £118 -
City of London - 2 £325 - 1
Stockport - 2 - - 1
Cheltenham - 2 £118 -
Nottingham - 2 £150 -
Corsham - 2 - -
Swindon - 2 - -
Cheshire +25 1 - - 4

Support Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2017, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Technician in the job title.

1 63 (62.38%) Windows
2 44 (43.56%) Active Directory
3 39 (38.61%) Microsoft
4 34 (33.66%) Microsoft Office
5 31 (30.69%) Windows 7
6 20 (19.80%) Windows Server
7 18 (17.82%) Windows Server 2012
7 18 (17.82%) ITIL
8 16 (15.84%) LAN
9 14 (13.86%) WAN
9 14 (13.86%) Windows XP
10 13 (12.87%) Apple
11 12 (11.88%) Windows Server 2008
11 12 (11.88%) Office 365
12 10 (9.90%) Windows 10
12 10 (9.90%) Finance
12 10 (9.90%) DNS
12 10 (9.90%) DHCP
13 9 (8.91%) TCP/IP
13 9 (8.91%) Microsoft Certification
13 9 (8.91%) Driving Licence
13 9 (8.91%) Analytical Skills
14 8 (7.92%) Firewall
14 8 (7.92%) MS Exchange
15 7 (6.93%) DBS Check
16 6 (5.94%) Skype
16 6 (5.94%) Android
16 6 (5.94%) SC Cleared
16 6 (5.94%) Security Cleared
16 6 (5.94%) Windows 8

Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.92%) MS Exchange
2 5 (4.95%) Exchange Server 2010
3 4 (3.96%) Skype for Business
4 3 (2.97%) Exchange Server 2013
5 1 (0.99%) IIS
5 1 (0.99%) Moodle
5 1 (0.99%) SharePoint
Applications
1 34 (33.66%) Microsoft Office
2 3 (2.97%) Spreadsheet
Cloud Services
1 12 (11.88%) Office 365
2 2 (1.98%) Microsoft Azure
3 1 (0.99%) Amazon AWS
Communications & Networking
1 16 (15.84%) LAN
2 14 (13.86%) WAN
3 10 (9.90%) DHCP
3 10 (9.90%) DNS
4 9 (8.91%) TCP/IP
5 8 (7.92%) Firewall
6 6 (5.94%) Skype
7 5 (4.95%) Broadband
7 5 (4.95%) Internet
7 5 (4.95%) VoIP
7 5 (4.95%) VPN
7 5 (4.95%) Wi-Fi
7 5 (4.95%) Wireless
8 4 (3.96%) Remote Desktop
8 4 (3.96%) SAN
9 3 (2.97%) Ethernet
9 3 (2.97%) IP Telephony
9 3 (2.97%) SNMP
10 2 (1.98%) NAS
10 2 (1.98%) PPTP
Database & Business Intelligence
1 3 (2.97%) MS Access
2 1 (0.99%) SQL Server
Development Applications
1 3 (2.97%) Eclipse
General
1 10 (9.90%) Finance
2 4 (3.96%) Retail
3 3 (2.97%) Back Office
4 2 (1.98%) Law
4 2 (1.98%) Legal
4 2 (1.98%) Pharmaceutical
5 1 (0.99%) German Language
Libraries, Frameworks & Software Standards
1 1 (0.99%) .NET
1 1 (0.99%) 802.1X
1 1 (0.99%) ASP.NET
1 1 (0.99%) Classic ASP
1 1 (0.99%) CSS
1 1 (0.99%) HTML
1 1 (0.99%) jQuery
Miscellaneous
1 9 (8.91%) Analytical Skills
1 9 (8.91%) Driving Licence
2 5 (4.95%) Smartphone
3 4 (3.96%) Fat Client
3 4 (3.96%) NHS
3 4 (3.96%) Thin Client
3 4 (3.96%) Video Conferencing
4 3 (2.97%) Blackberry
4 3 (2.97%) Data Centre
4 3 (2.97%) Handset
5 2 (1.98%) Client/Server
5 2 (1.98%) PKI
5 2 (1.98%) Replication
5 2 (1.98%) Streaming Video
5 2 (1.98%) User Experience
6 1 (0.99%) e-Health
6 1 (0.99%) RSA SecurID
Operating Systems
1 63 (62.38%) Windows
2 31 (30.69%) Windows 7
3 20 (19.80%) Windows Server
4 18 (17.82%) Windows Server 2012
5 14 (13.86%) Windows XP
6 12 (11.88%) Windows Server 2008
7 10 (9.90%) Windows 10
8 6 (5.94%) Android
8 6 (5.94%) Windows 8
8 6 (5.94%) Windows Server 2003
9 5 (4.95%) Apple iOS
10 4 (3.96%) Mac OS X
11 3 (2.97%) Mac OS
12 2 (1.98%) Windows 2000
13 1 (0.99%) Unix
Processes & Methodologies
1 18 (17.82%) ITIL
2 6 (5.94%) Migration
2 6 (5.94%) Service Management
3 5 (4.95%) Change Management
3 5 (4.95%) Time Management
4 4 (3.96%) Configuration Management
4 4 (3.96%) Mobile Device Management
4 4 (3.96%) Service Delivery
5 3 (2.97%) Asset Management
5 3 (2.97%) Incident Management
5 3 (2.97%) Project Management
5 3 (2.97%) Virtual Environments
6 2 (1.98%) Biometrics
6 2 (1.98%) Eye Tracking
6 2 (1.98%) ITIL V3
6 2 (1.98%) Mentoring
6 2 (1.98%) Network Management
6 2 (1.98%) Office Automation
6 2 (1.98%) Problem Management
6 2 (1.98%) Software Licensing
Programming Languages
1 1 (0.99%) C
1 1 (0.99%) C#
1 1 (0.99%) JavaScript
1 1 (0.99%) PowerShell
1 1 (0.99%) SQL
1 1 (0.99%) VB
Qualifications
1 9 (8.91%) Microsoft Certification
2 7 (6.93%) DBS Check
3 6 (5.94%) MCP
3 6 (5.94%) SC Cleared
3 6 (5.94%) Security Cleared
4 5 (4.95%) Degree
5 4 (3.96%) MCDST
5 4 (3.96%) MCSE
6 2 (1.98%) CCNA
6 2 (1.98%) Cisco Certification
6 2 (1.98%) MCSA
7 1 (0.99%) BPSS Clearance
7 1 (0.99%) CCENT
7 1 (0.99%) DV Cleared
7 1 (0.99%) ECDL
Quality Assurance & Compliance
1 4 (3.96%) SLA
2 3 (2.97%) Disclosure Scotland
3 2 (1.98%) PMO
System Software
1 44 (43.56%) Active Directory
2 4 (3.96%) VMware Infrastructure
3 3 (2.97%) Hyper-V
3 3 (2.97%) Virtual Desktop
4 2 (1.98%) VMware ESXi
5 1 (0.99%) BitLocker
5 1 (0.99%) Firmware
5 1 (0.99%) Virtual Machines
5 1 (0.99%) Virtual Servers
5 1 (0.99%) vSphere
5 1 (0.99%) XenApp
5 1 (0.99%) XenDesktop
Systems Management
1 6 (5.94%) SCCM
2 2 (1.98%) SmoothWall
3 1 (0.99%) AirWatch
3 1 (0.99%) BMC PATROL
3 1 (0.99%) FortiGate
3 1 (0.99%) McAfee ePO
3 1 (0.99%) SCDPM
3 1 (0.99%) SCOM
3 1 (0.99%) SCSM
3 1 (0.99%) SCVMM
3 1 (0.99%) WhatsUp Gold
3 1 (0.99%) WMI
Vendors
1 39 (38.61%) Microsoft
2 13 (12.87%) Apple
3 6 (5.94%) VMware
4 5 (4.95%) HP
5 4 (3.96%) Cisco
5 4 (3.96%) Citrix
5 4 (3.96%) Mitel
6 3 (2.97%) Avaya
6 3 (2.97%) Google
6 3 (2.97%) Veeam
7 2 (1.98%) Dell
7 2 (1.98%) Remedy
7 2 (1.98%) SolarWinds
7 2 (1.98%) SonicWALL
7 2 (1.98%) Synology
7 2 (1.98%) Veritas
8 1 (0.99%) AppDynamics
8 1 (0.99%) Capita
8 1 (0.99%) Palo Alto
8 1 (0.99%) Polycom
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £12.00 per hour
Posted: 3 days ago
Derby, Derbyshire
The One Group
Rate: £20k - 25k per year
Posted: 4 days ago
Huntingdon, Cambridgeshire
The One Group
Rate: £20k - 25k per year
Posted: 4 days ago