Support Technician Contract Job Trends

Support Technician
UK

The median Support Technician daily rate in the UK is £165, according to job vacancies posted in the 6 months leading up to 16 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
16 Dec 2025
Same period 2024 Same period 2023
Rank 461 500 516
Rank change year-on-year +39 +16 +99
Contract jobs requiring a Support Technician 142 44 86
As % of all contract jobs in the UK 0.39% 0.13% 0.19%
As % of the Job Titles category 0.43% 0.14% 0.21%
Number of daily rates quoted 48 28 55
10th Percentile £124 £129 £120
25th Percentile £150 £140 £134
Median daily rate (50th Percentile) £165 £175 £180
Median % change year-on-year -5.71% -2.78% +2.86%
75th Percentile £188 £221 £228
90th Percentile £189 £241 £250
UK excluding London median daily rate £170 £175 £190
% change year-on-year -2.86% -7.89% +8.57%
Number of hourly rates quoted 46 11 11
10th Percentile £13.75 £15.00 £15.90
25th Percentile £15.50 - £17.13
Median hourly rate £17.63 £15.48 £20.00
Median % change year-on-year +13.86% -22.60% +8.11%
75th Percentile £24.49 - £22.13
90th Percentile £24.74 - £24.75
UK excluding London median hourly rate £17.44 £15.48 £20.00
% change year-on-year +12.63% -22.60% +15.94%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 33,396 31,755 41,279
% of contract IT jobs with a recognized job title 90.97% 92.76% 93.40%
Number of daily rates quoted 21,158 19,530 27,755
10th Percentile £290 £300 £288
25th Percentile £404 £410 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £638 £644
90th Percentile £723 £738 £740
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% -
Number of hourly rates quoted 1,967 1,021 1,465
10th Percentile £14.25 £15.48 £15.19
25th Percentile £18.11 £21.00 £19.18
Median hourly rate £25.15 £34.00 £45.00
Median % change year-on-year -26.03% -24.44% +50.00%
75th Percentile £57.50 £62.69 £65.00
90th Percentile £71.47 £72.75 £77.50
UK excluding London median hourly rate £25.15 £32.50 £45.00
% change year-on-year -22.62% -27.78% +80.00%

Support Technician
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Support Technician' in the job title relative to all contract IT jobs advertised.

Support Technician job vacancy trend in the UK

Support Technician
Daily Rate Trend

Contractor daily rate distribution trend for Support Technician job vacancies in the UK.

Contractor daily rate distribution trend for Support Technician job vacancies in the UK

Support Technician
Hourly Rate Trend

Contractor hourly rate distribution trend for Support Technician job vacancies in the UK.

Contractor hourly rate distribution trend for Support Technician job vacancies in the UK

Support Technician
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Technician over the 6 months to 16 December 2025.

Hourly rate histogram for Support Technician in the UK

Support Technician
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the UK over the 6 months to 16 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +49 113 £160 -8.57% 131
UK excluding London +14 110 £170 -2.86% 121
North of England -19 29 £175 -4.76% 31
South East -4 21 £160 -9.86% 27
Midlands -21 20 £175 +14.75% 23
North West -15 19 £175 +1.45% 17
London +10 17 £160 -28.89% 19
South West +6 17 £150 +7.14% 24
Work from Home +7 11 £160 +6.67% 37
East Midlands -6 11 £225 +28.57% 9
Northern Ireland -5 9 - -
West Midlands -23 9 £175 +35.92% 14
Yorkshire -37 8 £150 -26.83% 12
East of England - 7 £115 - 13
Wales 0 4 £177 +0.57% 2
Scotland +5 3 £115 -9.09% 5
North East -9 2 £181 -3.33% 2

Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 16 December 2025, Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Support Technician in the job title.

1 60 (42.25%) Microsoft
2 50 (35.21%) Windows
3 48 (33.80%) Customer Service
4 38 (26.76%) Security Cleared
5 36 (25.35%) Microsoft 365
6 34 (23.94%) Active Directory
7 25 (17.61%) SC Cleared
8 23 (16.20%) Business Intelligence
9 20 (14.08%) Service Delivery
10 19 (13.38%) ITIL
10 19 (13.38%) Problem-Solving
11 18 (12.68%) Digital Marketing
11 18 (12.68%) Migration
11 18 (12.68%) Programme Management
11 18 (12.68%) SAP
12 17 (11.97%) ServiceNow
13 15 (10.56%) Asset Management
13 15 (10.56%) SCCM
14 14 (9.86%) Windows 10
14 14 (9.86%) Workflow
15 12 (8.45%) Azure
15 12 (8.45%) Cybersecurity
15 12 (8.45%) Degree
15 12 (8.45%) Internet
15 12 (8.45%) Microsoft Intune
16 11 (7.75%) Apple iOS
17 10 (7.04%) Microsoft Office
17 10 (7.04%) Ticket Management
17 10 (7.04%) Wi-Fi
18 9 (6.34%) Incident Management

Support Technician Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (4.93%) Microsoft Exchange
2 6 (4.23%) SharePoint
3 5 (3.52%) Exchange Server 2010
Applications
1 10 (7.04%) Microsoft Office
2 1 (0.70%) Microsoft Excel
2 1 (0.70%) Microsoft PowerPoint
2 1 (0.70%) Spreadsheet
Business Applications
1 1 (0.70%) assyst
Cloud Services
1 36 (25.35%) Microsoft 365
2 12 (8.45%) Azure
3 5 (3.52%) Power Platform
3 5 (3.52%) SaaS
4 4 (2.82%) Entra ID
5 1 (0.70%) OneDrive
Communications & Networking
1 12 (8.45%) Internet
2 10 (7.04%) Wi-Fi
3 9 (6.34%) Unified Communications
4 7 (4.93%) TCP/IP
5 6 (4.23%) VoIP
6 5 (3.52%) DNS
7 2 (1.41%) Skype
8 1 (0.70%) Cisco IOS
8 1 (0.70%) Firewall
General
1 54 (38.03%) Social Skills
2 29 (20.42%) Manufacturing
3 21 (14.79%) Organisational Skills
3 21 (14.79%) Public Sector
3 21 (14.79%) Telecoms
4 19 (13.38%) Finance
5 18 (12.68%) Electronics
5 18 (12.68%) Marketing
6 5 (3.52%) Military
6 5 (3.52%) Pharmaceutical
7 3 (2.11%) Inclusion and Diversity
8 2 (1.41%) Analytical Skills
8 2 (1.41%) Banking
8 2 (1.41%) Local Government
9 1 (0.70%) Billing
9 1 (0.70%) Legal
Miscellaneous
1 10 (7.04%) Smartphone
2 8 (5.63%) Onboarding
3 7 (4.93%) Data Centre
3 7 (4.93%) Driving Licence
3 7 (4.93%) Enterprise Software
3 7 (4.93%) Video Conferencing
4 5 (3.52%) Low-Code
5 4 (2.82%) NHS
6 3 (2.11%) HTC Vive
6 3 (2.11%) Life Science
6 3 (2.11%) Virtual Reality
7 2 (1.41%) Management Information System
8 1 (0.70%) Biopharmaceutical
8 1 (0.70%) Robotics
Operating Systems
1 50 (35.21%) Windows
2 14 (9.86%) Windows 10
3 11 (7.75%) Apple iOS
4 6 (4.23%) Android
5 5 (3.52%) Linux
5 5 (3.52%) Unix
6 1 (0.70%) Mac OS
6 1 (0.70%) Windows Server
6 1 (0.70%) Windows Server 2016
6 1 (0.70%) Windows Server 2019
Processes & Methodologies
1 48 (33.80%) Customer Service
2 23 (16.20%) Business Intelligence
3 20 (14.08%) Service Delivery
4 19 (13.38%) ITIL
4 19 (13.38%) Problem-Solving
5 18 (12.68%) Digital Marketing
5 18 (12.68%) Migration
5 18 (12.68%) Programme Management
6 15 (10.56%) Asset Management
7 14 (9.86%) Workflow
8 12 (8.45%) Cybersecurity
9 10 (7.04%) Ticket Management
10 9 (6.34%) Incident Management
10 9 (6.34%) Problem Management
11 7 (4.93%) Agile
11 7 (4.93%) ITSM
11 7 (4.93%) Logistics
11 7 (4.93%) Proactive Management
11 7 (4.93%) Server Management
11 7 (4.93%) Service Management
Programming Languages
1 5 (3.52%) SQL
Qualifications
1 38 (26.76%) Security Cleared
2 25 (17.61%) SC Cleared
3 12 (8.45%) Degree
4 7 (4.93%) ITIL Foundation Certificate
5 5 (3.52%) A+ Certification
5 5 (3.52%) DV Cleared
6 2 (1.41%) HND
7 1 (0.70%) HNC
Quality Assurance & Compliance
1 5 (3.52%) SLA
System Software
1 34 (23.94%) Active Directory
2 6 (4.23%) XenApp
3 4 (2.82%) BitLocker
4 2 (1.41%) Firmware
4 2 (1.41%) Virtual Machines
Systems Management
1 15 (10.56%) SCCM
2 12 (8.45%) Microsoft Intune
3 6 (4.23%) AirWatch
4 1 (0.70%) FortiGate
4 1 (0.70%) Systems Management Server (SMS)
Vendors
1 60 (42.25%) Microsoft
2 18 (12.68%) SAP
3 17 (11.97%) ServiceNow
4 8 (5.63%) Citrix
5 6 (4.23%) Avaya
6 5 (3.52%) SOTI
7 2 (1.41%) Yealink
8 1 (0.70%) Apple
8 1 (0.70%) Aruba
8 1 (0.70%) Cisco
8 1 (0.70%) Dell