Period
to

The median contractor rate for an IT Support was £225 per day in advertised job vacancies in London during the 6 months to 2 July 2022.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England > London
6 months to
2 Jul 2022
Same period 2021 Same period 2020
Rank 347 413 317
Rank change year-on-year +66 -96 +60
Contract jobs requiring an IT Support 253 91 81
As % of all contract jobs advertised in London 0.64% 0.33% 0.46%
As % of the Job Titles category 0.69% 0.35% 0.49%
Number of daily rates quoted 185 65 64
10th Percentile £148 £136 £113
25th Percentile £163 £160 £131
Median daily rate (50th Percentile) £225 £210 £173
Median % change year-on-year +7.14% +21.74% -
75th Percentile £265 £406 £203
90th Percentile £410 £575 £276
England median daily rate £195 £171 £169
% change year-on-year +13.87% +1.48% -0.74%
Number of hourly rates quoted 21 10 5
10th Percentile £13.88 £8.89 £13.70
25th Percentile £15.00 £13.25 £14.00
Median hourly rate £17.57 £14.25 £15.98
Median % change year-on-year +23.30% -10.83% -23.90%
75th Percentile £23.00 £16.13 £18.00
90th Percentile £28.75 £18.23 £19.20
England median hourly rate £17.50 £14.50 £15.50
% change year-on-year +20.69% -6.45% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 36,783 25,694 16,480
% of contract IT jobs with a recognized job title 92.86% 92.81% 93.63%
Number of daily rates quoted 27,048 18,508 11,928
10th Percentile £375 £350 £313
25th Percentile £475 £425 £413
Median daily rate (50th Percentile) £575 £525 £513
Median % change year-on-year +9.52% +2.44% +2.50%
75th Percentile £688 £638 £613
90th Percentile £788 £713 £700
England median daily rate £538 £500 £475
% change year-on-year +7.50% +5.26% -
Number of hourly rates quoted 364 253 194
10th Percentile £16.25 £15.00 £14.26
25th Percentile £22.00 £20.16 £19.00
Median hourly rate £35.00 £32.40 £31.83
Median % change year-on-year +8.02% +1.79% +57.87%
75th Percentile £51.55 £51.00 £47.83
90th Percentile £67.50 £66.35 £62.48
England median hourly rate £24.00 £20.99 £19.80
% change year-on-year +14.34% +6.01% +5.88%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing IT Support in London.

Daily rate trend for IT Support in London

IT Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing IT Support in London over the 6 months to 2 July 2022.

Daily rate histogram for IT Support in London

IT Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing IT Support in London.

Hourly rate trend for IT Support in London

IT Support
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing IT Support in London over the 6 months to 2 July 2022.

Hourly rate histogram for IT Support in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the London region over the 6 months to 2 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +16 57 £250 - 17
West London 0 14 £210 +46.09% 15
South London -6 9 £175 +20.69% 2
East London -7 5 £185 +32.14% 12
North London -2 2 £165 +6.45% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 2 July 2022, IT Support contract jobs required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring IT Support in the job title.

1 169 (66.80%) Windows
2 123 (48.62%) Microsoft 365
3 97 (38.34%) Microsoft
4 87 (34.39%) Active Directory
5 77 (30.43%) Windows 10
6 69 (27.27%) Microsoft Office
7 57 (22.53%) Social Skills
8 56 (22.13%) Finance
9 44 (17.39%) ITIL
10 37 (14.62%) SCCM
10 37 (14.62%) Windows 7
11 33 (13.04%) Cisco
12 31 (12.25%) Apple
13 29 (11.46%) Windows Server
14 27 (10.67%) Incident Management
15 26 (10.28%) Video Conferencing
15 26 (10.28%) Service Delivery
16 23 (9.09%) Azure
17 22 (8.70%) Mac OS
18 21 (8.30%) Apple iOS
19 20 (7.91%) Microsoft Intune
20 19 (7.51%) French Language
20 19 (7.51%) Citrix
21 18 (7.11%) Financial Institution
21 18 (7.11%) ServiceNow
22 16 (6.32%) Problem-Solving
23 15 (5.93%) VMware
24 14 (5.53%) Mac OS X
24 14 (5.53%) SharePoint
24 14 (5.53%) VoIP

IT Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (5.53%) SharePoint
2 12 (4.74%) Skype for Business
3 5 (1.98%) ArcGIS
4 4 (1.58%) MS Exchange
5 2 (0.79%) Apache
5 2 (0.79%) CMS
5 2 (0.79%) Confluence
5 2 (0.79%) Exchange Server 2010
5 2 (0.79%) Tomcat
6 1 (0.40%) Blackberry Enterprise Server
6 1 (0.40%) SharePoint 2013
6 1 (0.40%) Site Server
6 1 (0.40%) WebSphere
Applications
1 69 (27.27%) Microsoft Office
2 5 (1.98%) Microsoft Excel
3 2 (0.79%) Microsoft PowerPoint
Business Applications
1 4 (1.58%) Eikon
2 3 (1.19%) Salesforce.com CRM
3 1 (0.40%) Elite 3E
3 1 (0.40%) Payment Gateway
Cloud Services
1 123 (48.62%) Microsoft 365
2 23 (9.09%) Azure
3 13 (5.14%) Azure Active Directory
4 11 (4.35%) Mimecast
5 7 (2.77%) AWS
5 7 (2.77%) Google Workspace
5 7 (2.77%) OneDrive
6 5 (1.98%) Slack
7 4 (1.58%) IaaS
8 3 (1.19%) PaaS
8 3 (1.19%) SaaS
9 2 (0.79%) Trello
10 1 (0.40%) Dropbox
10 1 (0.40%) GitHub
10 1 (0.40%) Salesforce Commerce Cloud
Communications & Networking
1 14 (5.53%) VoIP
2 13 (5.14%) DHCP
2 13 (5.14%) Telepresence
3 12 (4.74%) DNS
3 12 (4.74%) Skype
4 10 (3.95%) Cisco IOS
4 10 (3.95%) Firewall
4 10 (3.95%) TCP/IP
5 7 (2.77%) WAN
6 6 (2.37%) LAN
6 6 (2.37%) Wireless
7 5 (1.98%) IP Telephony
7 5 (1.98%) VPN
7 5 (1.98%) Wi-Fi
8 2 (0.79%) DMZ
8 2 (0.79%) Internet
8 2 (0.79%) Remote Desktop
8 2 (0.79%) WebEx
8 2 (0.79%) WLAN
9 1 (0.40%) SD-WAN
Database & Business Intelligence
1 5 (1.98%) GIS
2 2 (0.79%) PostgreSQL
Development Applications
1 9 (3.56%) JIRA
2 1 (0.40%) Git (software)
General
1 57 (22.53%) Social Skills
2 56 (22.13%) Finance
3 19 (7.51%) French Language
4 18 (7.11%) Financial Institution
5 11 (4.35%) Analytical Skills
6 10 (3.95%) Banking
7 8 (3.16%) Presentation Skills
8 7 (2.77%) Local Government
9 6 (2.37%) Law
10 4 (1.58%) Legal
11 3 (1.19%) Marketing
11 3 (1.19%) Organisational Skills
12 2 (0.79%) Games
12 2 (0.79%) Public Sector
12 2 (0.79%) Retail
13 1 (0.40%) Advertising
13 1 (0.40%) Back Office
13 1 (0.40%) Investment Banking
13 1 (0.40%) Italian Language
13 1 (0.40%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (1.98%) SOAP
1 5 (1.98%) Web Services
2 2 (0.79%) HTML
3 1 (0.40%) CSS
3 1 (0.40%) LDAP
3 1 (0.40%) Software Packaging
3 1 (0.40%) XML
Miscellaneous
1 26 (10.28%) Video Conferencing
2 6 (2.37%) Self-Motivation
3 5 (1.98%) iPhone
3 5 (1.98%) NHS
4 3 (1.19%) Blackberry
4 3 (1.19%) Driving Licence
5 2 (0.79%) Data Centre
5 2 (0.79%) Fat Client
5 2 (0.79%) PKI
5 2 (0.79%) Renewable Energy
5 2 (0.79%) Thin Client
5 2 (0.79%) User Experience
6 1 (0.40%) CMDB
6 1 (0.40%) Derivative
6 1 (0.40%) Handset
6 1 (0.40%) iPad
6 1 (0.40%) Management Information System
6 1 (0.40%) Music Streaming
6 1 (0.40%) Over-the-Top Content
6 1 (0.40%) Smartphone
Operating Systems
1 169 (66.80%) Windows
2 77 (30.43%) Windows 10
3 37 (14.62%) Windows 7
4 29 (11.46%) Windows Server
5 22 (8.70%) Mac OS
6 21 (8.30%) Apple iOS
7 14 (5.53%) Android
7 14 (5.53%) Mac OS X
8 10 (3.95%) Linux
8 10 (3.95%) Windows Server 2012
9 9 (3.56%) Windows Server 2016
10 7 (2.77%) Unix
11 4 (1.58%) Windows 8
11 4 (1.58%) Windows Server 2008
12 3 (1.19%) Windows Vista
12 3 (1.19%) Windows XP
13 2 (0.79%) Windows Server 2019
Processes & Methodologies
1 44 (17.39%) ITIL
2 27 (10.67%) Incident Management
3 26 (10.28%) Service Delivery
4 16 (6.32%) Problem-Solving
5 10 (3.95%) Asset Management
6 9 (3.56%) CRM
6 9 (3.56%) Migration
7 8 (3.16%) Server Patching
8 7 (2.77%) Root Cause Analysis
9 6 (2.37%) Agile
9 6 (2.37%) ETL
9 6 (2.37%) ITSM
9 6 (2.37%) Service Management
10 5 (1.98%) Disaster Recovery
10 5 (1.98%) Mobile Device Management
10 5 (1.98%) Proactive Monitoring
11 4 (1.58%) DevOps
11 4 (1.58%) Inventory Management
11 4 (1.58%) Preventative Maintenance
11 4 (1.58%) Virtual Environments
Programming Languages
1 10 (3.95%) PowerShell
2 8 (3.16%) SQL
3 5 (1.98%) Python
4 4 (1.58%) Bash
5 2 (0.79%) Perl
6 1 (0.40%) JavaScript
6 1 (0.40%) Shell Script
6 1 (0.40%) VB
6 1 (0.40%) VBA
Qualifications
1 12 (4.74%) ITIL Foundation Certificate
2 10 (3.95%) Security Cleared
3 9 (3.56%) SC Cleared
4 5 (1.98%) Degree
5 3 (1.19%) DBS Check
5 3 (1.19%) ITIL Certification
6 2 (0.79%) CCA
7 1 (0.40%) BPSS Clearance
7 1 (0.40%) DV Cleared
7 1 (0.40%) MCP
7 1 (0.40%) MCSE
7 1 (0.40%) Microsoft Certification
Quality Assurance & Compliance
1 11 (4.35%) SLA
2 2 (0.79%) Accessibility
System Software
1 87 (34.39%) Active Directory
2 11 (4.35%) VMware Infrastructure
3 5 (1.98%) Virtual Servers
4 4 (1.58%) vSphere
5 2 (0.79%) BitLocker
5 2 (0.79%) Hyper-V
5 2 (0.79%) Terminal Services
5 2 (0.79%) Virtual Desktop
5 2 (0.79%) Virtual Machines
6 1 (0.40%) MetaFrame
6 1 (0.40%) Microsoft App-V
6 1 (0.40%) NDS
Systems Management
1 37 (14.62%) SCCM
2 20 (7.91%) Microsoft Intune
3 10 (3.95%) Jamf Pro
4 5 (1.98%) Cisco CUCM
5 3 (1.19%) Single Sign-On
6 2 (0.79%) Control-M
6 2 (0.79%) Norton AntiVirus
6 2 (0.79%) PaperCut
7 1 (0.40%) Autotask
7 1 (0.40%) Backup Exec
7 1 (0.40%) FortiGate
7 1 (0.40%) Grafana
7 1 (0.40%) Nagios
7 1 (0.40%) SCOM
7 1 (0.40%) Sysprep
7 1 (0.40%) WSUS
Vendors
1 97 (38.34%) Microsoft
2 33 (13.04%) Cisco
3 31 (12.25%) Apple
4 19 (7.51%) Citrix
5 18 (7.11%) ServiceNow
6 15 (5.93%) VMware
7 14 (5.53%) Polycom
8 8 (3.16%) HP
9 7 (2.77%) Google
10 6 (2.37%) Bloomberg
10 6 (2.37%) Dell
11 5 (1.98%) ESRI
11 5 (1.98%) Salesforce.com
12 4 (1.58%) iManage
12 4 (1.58%) Ivanti
12 4 (1.58%) Okta
13 3 (1.19%) Meraki
13 3 (1.19%) Micro Focus
13 3 (1.19%) Mitel
13 3 (1.19%) SolarWinds