The median contractor rate for a IT Support was £190 per day in advertised job vacancies in London during the 3 months to 28 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England / London
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 315 310 310
Rank change year-on-year -5 0  
Contract jobs requiring an IT Support 87 116 103
As % of all contract IT jobs advertised in London 0.45% 0.52% 0.48%
As % of the Job Titles category 0.47% 0.55% 0.50%
Number of daily rates quoted 47 60 51
Median daily rate £190 £219 £180
Median daily rate % change year-on-year -13.14% +21.52%  
90% offered a daily rate of more than £96 £120 £120
10% offered a daily rate of more than £366 £400 £325
UK excluding London median daily rate £150 £160 £150
% change year-on-year -6.25% +6.66%  
Number of hourly rates quoted 11 23 14
Median hourly rate £20.50 £15.00 £17.00
Median hourly rate % change year-on-year +36.66% -11.76%  
90% offered a hourly rate of more than £15.50 £10.00 £12.65
10% offered a hourly rate of more than £25.00 £22.90 £28.75
UK excluding London median hourly rate £13.13 £14.50 £13.87
% change year-on-year -9.48% +4.54%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 18483 21200 20424
As % of all contract IT job vacancies advertised in London 94.80% 95.05% 94.90%
Number of daily rates quoted 13146 15201 14093
Median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.55% -  
90% offered a daily rate of more than £305 £300 £275
10% offered a daily rate of more than £643 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 235 281 378
Median hourly rate £22.00 £17.00 £19.00
Median hourly rate % change year-on-year +29.41% -10.52%  
90% offered a hourly rate of more than £13.70 £11.50 £12.50
10% offered a hourly rate of more than £55.00 £43.57 £55.00
UK excluding London median hourly rate £17.50 £19.63 £17.00
% change year-on-year -10.82% +15.44%  

IT Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured IT Support in the job title.

Job vacancy trend for IT Support in London

IT Support
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in London.

Contractor daily rate trend for IT Support in London

IT Support
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing IT Support in London over the 3 months to 28 March 2017.

Contractor daily rate histogram for IT Support in London

IT Support
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support in London.

Contractor hourly rate trend for IT Support in London

IT Support
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing IT Support in London over the 3 months to 28 March 2017.

Contractor hourly rate histogram for IT Support in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -6 16 £250 +61.29% 13
Chiswick +2 3 £185 -
Uxbridge - 2 - -
Hammersmith - 2 - -
West End of London - 2 £325 - 2
Barnet - 1 - -
Brentford - 1 - -
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 28 March 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring IT Support in the job title.

1 124 (64.58%) Windows
2 88 (45.83%) Active Directory
3 74 (38.54%) Microsoft
4 65 (33.85%) MS Office
5 60 (31.25%) Windows 7
6 50 (26.04%) MS Excel
7 45 (23.44%) Finance
8 34 (17.71%) ITIL
9 29 (15.10%) Citrix
9 29 (15.10%) Windows 10
10 28 (14.58%) Office 365
10 28 (14.58%) Cisco
11 27 (14.06%) Apple
12 23 (11.98%) MS Exchange
12 23 (11.98%) VMware
13 22 (11.46%) Windows Server 2008
14 20 (10.42%) Windows Server 2012
14 20 (10.42%) Windows Server
15 19 (9.90%) Mac OS X
16 18 (9.38%) Firewall
16 18 (9.38%) Windows 8
17 17 (8.85%) Analytical Skills
17 17 (8.85%) Google
18 16 (8.33%) WAN
18 16 (8.33%) VPN
18 16 (8.33%) VMware Infrastructure
19 15 (7.81%) Android
19 15 (7.81%) LAN
19 15 (7.81%) Banking
20 14 (7.29%) SLA

IT Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (11.98%) MS Exchange
2 14 (7.29%) Skype for Business
3 13 (6.77%) SharePoint
4 10 (5.21%) Exchange Server 2010
5 6 (3.13%) Exchange Server 2013
6 5 (2.60%) Blackberry Enterprise Server
7 4 (2.08%) Exchange Server 2007
7 4 (2.08%) IIS
8 3 (1.56%) IBM Notes
9 1 (0.52%) SharePoint 2013
9 1 (0.52%) WebSphere
Applications
1 65 (33.85%) MS Office
2 50 (26.04%) MS Excel
3 8 (4.17%) MS PowerPoint
4 3 (1.56%) Adobe Creative Suite
5 2 (1.04%) Adobe Illustrator
5 2 (1.04%) InDesign
5 2 (1.04%) SOLIDWORKS
6 1 (0.52%) CINEMA 4D
6 1 (0.52%) MS Visio
6 1 (0.52%) Spreadsheet
Business Applications
1 2 (1.04%) Remedy ITSM
2 1 (0.52%) Eikon
2 1 (0.52%) Global One
2 1 (0.52%) Minerva
2 1 (0.52%) Sentinel
2 1 (0.52%) Summit
2 1 (0.52%) Tesseract
2 1 (0.52%) Unit4 Business World
Cloud Services
1 28 (14.58%) Office 365
2 7 (3.65%) Microsoft Azure
3 5 (2.60%) G Suite
4 4 (2.08%) Google Drive
5 3 (1.56%) Adobe Creative Cloud
5 3 (1.56%) Azure Active Directory
6 2 (1.04%) SaaS
Communications & Networking
1 18 (9.38%) Firewall
2 16 (8.33%) VPN
2 16 (8.33%) WAN
3 15 (7.81%) LAN
4 13 (6.77%) DHCP
5 12 (6.25%) DNS
6 11 (5.73%) Wireless
7 10 (5.21%) SAN
7 10 (5.21%) Wi-Fi
8 8 (4.17%) TCP/IP
8 8 (4.17%) VoIP
9 7 (3.65%) Skype
10 6 (3.13%) PBX
11 5 (2.60%) BGP
11 5 (2.60%) Internet
11 5 (2.60%) iSCSI
11 5 (2.60%) OSPF
11 5 (2.60%) Remote Desktop
11 5 (2.60%) Structured Cabling
11 5 (2.60%) VXLAN
Database & Business Intelligence
1 13 (6.77%) SQL Server
2 5 (2.60%) Relational Database
3 3 (1.56%) SQL Server 2012
4 2 (1.04%) FileMaker
5 1 (0.52%) Oracle Database
5 1 (0.52%) Oracle Database 11g
5 1 (0.52%) SQL Server 2008
Development Applications
1 7 (3.65%) JIRA
2 3 (1.56%) Jenkins
2 3 (1.56%) Team Foundation Server
General
1 45 (23.44%) Finance
2 15 (7.81%) Banking
3 10 (5.21%) Front Office
4 9 (4.69%) Retail
5 8 (4.17%) Legal
6 6 (3.13%) Advertising
7 3 (1.56%) Marketing
7 3 (1.56%) Telecoms
8 2 (1.04%) Investment Banking
8 2 (1.04%) Law
9 1 (0.52%) Back Office
9 1 (0.52%) Corporate Banking
9 1 (0.52%) Financial Institution
9 1 (0.52%) Multimedia
9 1 (0.52%) Pharmaceutical
9 1 (0.52%) Private Banking
Libraries, Frameworks & Software Standards
1 3 (1.56%) Web Services
2 1 (0.52%) FIX Protocol
2 1 (0.52%) HTML
2 1 (0.52%) IBM Integration Bus
2 1 (0.52%) WebSphere MQ
2 1 (0.52%) XML
Miscellaneous
1 17 (8.85%) Analytical Skills
2 12 (6.25%) Video Conferencing
3 11 (5.73%) Smartphone
4 9 (4.69%) Data Centre
5 8 (4.17%) Blackberry
5 8 (4.17%) Equities
6 4 (2.08%) Derivative
6 4 (2.08%) Driving Licence
6 4 (2.08%) Market Risk
7 3 (1.56%) Credit Risk
7 3 (1.56%) iPad
7 3 (1.56%) iPhone
7 3 (1.56%) Mobile App
7 3 (1.56%) RSA SecurID
8 2 (1.04%) Computer Science
8 2 (1.04%) EPoS
8 2 (1.04%) Foreign Exchange (FX)
8 2 (1.04%) Mainframe
8 2 (1.04%) Management Information System
8 2 (1.04%) NHS
Operating Systems
1 124 (64.58%) Windows
2 60 (31.25%) Windows 7
3 29 (15.10%) Windows 10
4 22 (11.46%) Windows Server 2008
5 20 (10.42%) Windows Server
5 20 (10.42%) Windows Server 2012
6 19 (9.90%) Mac OS X
7 18 (9.38%) Windows 8
8 15 (7.81%) Android
9 12 (6.25%) Windows XP
10 10 (5.21%) Unix
11 9 (4.69%) Windows Server 2003
12 8 (4.17%) Apple iOS
12 8 (4.17%) Mac OS
13 7 (3.65%) Linux
14 1 (0.52%) Mac OS X Server
14 1 (0.52%) Solaris
14 1 (0.52%) Windows Vista
Processes & Methodologies
1 34 (17.71%) ITIL
2 12 (6.25%) Incident Management
3 9 (4.69%) Change Management
3 9 (4.69%) Service Management
4 8 (4.17%) Service Delivery
5 7 (3.65%) ITIL V3
5 7 (3.65%) Network Management
5 7 (3.65%) Risk Management
6 6 (3.13%) Stakeholder Management
6 6 (3.13%) Workflow
7 5 (2.60%) Asset Management
7 5 (2.60%) Electronic Trading
7 5 (2.60%) Investment Management
7 5 (2.60%) Migration
7 5 (2.60%) Performance Tuning
7 5 (2.60%) Problem Management
7 5 (2.60%) Time Management
8 4 (2.08%) Collateral Management
8 4 (2.08%) Continuous Improvement
8 4 (2.08%) Line Management
Programming Languages
1 11 (5.73%) SQL
2 7 (3.65%) Perl
2 7 (3.65%) PowerShell
3 6 (3.13%) Java
3 6 (3.13%) Shell Script
4 5 (2.60%) C
4 5 (2.60%) C#
4 5 (2.60%) PHP
4 5 (2.60%) VB
5 1 (0.52%) Bash Shell
5 1 (0.52%) PL/SQL
5 1 (0.52%) VBA
5 1 (0.52%) VBScript
Qualifications
1 11 (5.73%) DBS Check
2 10 (5.21%) Microsoft Certification
3 8 (4.17%) CCNA
3 8 (4.17%) Cisco Certification
4 7 (3.65%) Degree
5 5 (2.60%) CCNP
5 5 (2.60%) MCSE
6 4 (2.08%) ITIL Certification
6 4 (2.08%) Security Cleared
7 3 (1.56%) DV Cleared
7 3 (1.56%) MCP
7 3 (1.56%) MCSA
8 2 (1.04%) ITIL Foundation Certificate
9 1 (0.52%) AAT
9 1 (0.52%) BPSS Clearance
9 1 (0.52%) CTC Cleared
9 1 (0.52%) MCDST
9 1 (0.52%) SC Cleared
Quality Assurance & Compliance
1 14 (7.29%) SLA
2 3 (1.56%) Dodd-Frank
3 2 (1.04%) PMO
3 2 (1.04%) QA
4 1 (0.52%) Disclosure Scotland
System Software
1 88 (45.83%) Active Directory
2 16 (8.33%) VMware Infrastructure
3 12 (6.25%) Hyper-V
4 5 (2.60%) Virtual Desktop
4 5 (2.60%) XenApp
5 3 (1.56%) vSphere
6 1 (0.52%) DFS Replication
6 1 (0.52%) Microsoft App-V
6 1 (0.52%) Terminal Services
6 1 (0.52%) VMware ESXi
6 1 (0.52%) VMware Workstation
6 1 (0.52%) XenDesktop
Systems Management
1 12 (6.25%) SCCM
2 4 (2.08%) AirWatch
3 3 (1.56%) Backup Exec
3 3 (1.56%) Dollar Universe
3 3 (1.56%) McAfee ePO
4 2 (1.04%) Host Intrusion Detection System
4 2 (1.04%) Symantec Endpoint Protection
5 1 (0.52%) Control-M
5 1 (0.52%) Forefront Identity Manager
5 1 (0.52%) Jamf Pro
5 1 (0.52%) Sysprep
5 1 (0.52%) Systems Management Server (SMS)
5 1 (0.52%) ThinApp
5 1 (0.52%) Tivoli
5 1 (0.52%) WSUS
Vendors
1 74 (38.54%) Microsoft
2 29 (15.10%) Citrix
3 28 (14.58%) Cisco
4 27 (14.06%) Apple
5 23 (11.98%) VMware
6 17 (8.85%) Google
7 10 (5.21%) HP
8 7 (3.65%) Adobe
8 7 (3.65%) Bloomberg
8 7 (3.65%) Reuters
9 6 (3.13%) Dell
9 6 (3.13%) Palo Alto
10 5 (2.60%) Arista
10 5 (2.60%) Fortinet
10 5 (2.60%) LANDesk
10 5 (2.60%) SolarWinds
11 4 (2.08%) Polycom
12 3 (1.56%) FireEye
12 3 (1.56%) Oracle
12 3 (1.56%) Toshiba
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Rate: £150.00 - £250.00 per day
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