Period
to 23 April 2021

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 23 April 2021 with a comparison to the same period in the previous 2 years.

ITIL Certification
England > London
6 months to
23 Apr 2021
Same period 2020 Same period 2019
Rank 443 420 414
Rank change year-on-year -23 -6 +51
Permanent jobs citing ITIL Certification 123 270 403
As % of all permanent jobs advertised in London 0.39% 0.61% 0.67%
As % of the Qualifications category 2.10% 3.13% 3.10%
Number of salaries quoted 108 240 332
10th Percentile £45,000 £32,500 £31,250
25th Percentile £50,750 £45,000 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £60,000
Median % change year-on-year +9.09% -8.33% +17.07%
75th Percentile £73,750 £67,500 £66,250
90th Percentile £80,000 £78,750 £80,000
England median annual salary £45,000 £50,000 £52,500
% change year-on-year -10.00% -4.76% +10.53%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 5,858 8,624 13,020
As % of all permanent IT jobs advertised in London 18.43% 19.34% 21.51%
Number of salaries quoted 4,400 6,633 9,714
10th Percentile £37,510 £32,000 £31,250
25th Percentile £49,000 £43,500 £42,500
Median annual salary (50th Percentile) £65,000 £60,000 £60,000
Median % change year-on-year +8.33% - +4.35%
75th Percentile £83,750 £77,500 £77,500
90th Percentile £100,000 £95,000 £95,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +2.04%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL Certification in London.

Salary trend for ITIL Certification in London

ITIL Certification
Salary Histogram in London

Salary distribution for jobs citing ITIL Certification in London over the 6 months to 23 April 2021.

Salary histogram for ITIL Certification in London

ITIL Certification
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 23 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +47 21 £52,500 -12.50% 5
West London +30 8 £51,750 +3.50% 2
South London +17 5 £50,000 +11.11%
ITIL Certification
England

For the 6 months to 23 April 2021, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL Certification.

1 123 (100.00%) ITIL
2 55 (44.72%) Microsoft
3 51 (41.46%) Service Management
4 49 (39.84%) Finance
5 42 (34.15%) Windows
6 38 (30.89%) Azure
7 33 (26.83%) Active Directory
8 31 (25.20%) Windows Server
9 27 (21.95%) PowerShell
10 25 (20.33%) SLA
10 25 (20.33%) Agile Software Development
11 24 (19.51%) Service Delivery
12 23 (18.70%) ITSM
12 23 (18.70%) DNS
12 23 (18.70%) Self-Motivation
13 22 (17.89%) Microsoft 365
13 22 (17.89%) DHCP
14 21 (17.07%) Stakeholder Management
14 21 (17.07%) VMware
15 20 (16.26%) VMware Infrastructure
16 18 (14.63%) Continuous Improvement
17 17 (13.82%) Problem-Solving
17 17 (13.82%) Cisco
17 17 (13.82%) Hyper-V
17 17 (13.82%) AWS
18 16 (13.01%) Incident Management
18 16 (13.01%) Linux
19 15 (12.20%) Project Management
19 15 (12.20%) DevOps
19 15 (12.20%) Analytical Skills

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.32%) SharePoint
2 3 (2.44%) Exchange Server 2010
2 3 (2.44%) MS Exchange
3 2 (1.63%) Blackberry Enterprise Server
3 2 (1.63%) Skype for Business
4 1 (0.81%) Confluence
4 1 (0.81%) Elasticsearch
4 1 (0.81%) SharePoint 2010
Applications
1 10 (8.13%) Microsoft Excel
2 9 (7.32%) Microsoft Office
3 2 (1.63%) Microsoft PowerPoint
3 2 (1.63%) MS Visio
4 1 (0.81%) Microsoft Project
Business Applications
1 3 (2.44%) Dynamics CRM
Cloud Services
1 38 (30.89%) Azure
2 22 (17.89%) Microsoft 365
3 17 (13.82%) AWS
4 5 (4.07%) Azure Cosmos DB
5 4 (3.25%) Azure Active Directory
5 4 (3.25%) Power Platform
6 2 (1.63%) Datadog
6 2 (1.63%) Dynamics 365
6 2 (1.63%) GCP
7 1 (0.81%) Akamai
7 1 (0.81%) Azure Event Grid
7 1 (0.81%) Azure Functions
7 1 (0.81%) Azure Logic Apps
7 1 (0.81%) Serverless
7 1 (0.81%) SuccessFactors
Communications & Networking
1 23 (18.70%) DNS
2 22 (17.89%) DHCP
3 14 (11.38%) Firewall
4 9 (7.32%) SAN
4 9 (7.32%) VPN
5 7 (5.69%) Network Security
6 5 (4.07%) iSCSI
6 5 (4.07%) LAN
6 5 (4.07%) NAS
7 4 (3.25%) VoIP
8 3 (2.44%) WAN
8 3 (2.44%) Wireless
9 2 (1.63%) FTP
9 2 (1.63%) Skype
9 2 (1.63%) TCP/IP
9 2 (1.63%) VLAN
9 2 (1.63%) Wi-Fi
9 2 (1.63%) WLAN
10 1 (0.81%) DKIM
10 1 (0.81%) DMARC
Database & Business Intelligence
1 8 (6.50%) SQL Server
2 6 (4.88%) Data Lake
3 4 (3.25%) Power BI
3 4 (3.25%) SQL Server Reporting Services
4 3 (2.44%) SQL Server Integration Services
5 1 (0.81%) Biml
5 1 (0.81%) BusinessObjects
5 1 (0.81%) Data Warehouse
5 1 (0.81%) Oracle Database
5 1 (0.81%) QlikView
5 1 (0.81%) SQL Server Analysis Services
5 1 (0.81%) SSDT
Development Applications
1 10 (8.13%) JIRA
2 5 (4.07%) Jenkins
3 1 (0.81%) Git (software)
3 1 (0.81%) Octopus Deploy
3 1 (0.81%) Sonatype Nexus
General
1 49 (39.84%) Finance
2 9 (7.32%) Law
3 8 (6.50%) Legal
4 4 (3.25%) Banking
5 3 (2.44%) Marketing
5 3 (2.44%) Telecoms
6 2 (1.63%) Public Sector
6 2 (1.63%) Retail
7 1 (0.81%) Games
7 1 (0.81%) Pharmaceutical
Job Titles
1 26 (21.14%) Service Manager
2 21 (17.07%) IT Manager
3 20 (16.26%) Applications Support
4 16 (13.01%) Analyst
5 14 (11.38%) IT Services Manager
6 12 (9.76%) Support Engineer
6 12 (9.76%) Support Manager
7 11 (8.94%) Applications Manager
8 10 (8.13%) Applications Support Manager
8 10 (8.13%) Delivery Manager
8 10 (8.13%) Service Delivery Manager
9 9 (7.32%) VMware Engineer
10 8 (6.50%) Business Analyst
10 8 (6.50%) Cloud Specialist
10 8 (6.50%) Infrastructure Specialist
10 8 (6.50%) Windows Engineer
11 7 (5.69%) Service Desk Manager
11 7 (5.69%) VMware Support Engineer
11 7 (5.69%) Windows Support Engineer
12 6 (4.88%) Team Leader
Libraries, Frameworks & Software Standards
1 6 (4.88%) Web Services
2 5 (4.07%) ADO
3 3 (2.44%) POSIX
4 1 (0.81%) .NET
4 1 (0.81%) FIX Protocol
4 1 (0.81%) JSON
4 1 (0.81%) LDAP
4 1 (0.81%) MDX
4 1 (0.81%) REST
4 1 (0.81%) SOAP
Miscellaneous
1 23 (18.70%) Self-Motivation
2 15 (12.20%) Analytical Skills
3 10 (8.13%) Clustering
4 8 (6.50%) Enterprise Software
4 8 (6.50%) Reinsurance
5 6 (4.88%) Management Information System
5 6 (4.88%) Replication
6 4 (3.25%) Data Centre
6 4 (3.25%) Organisational Skills
7 3 (2.44%) Blackberry
7 3 (2.44%) Linux Command Line
7 3 (2.44%) Public Cloud
8 2 (1.63%) Private Cloud
8 2 (1.63%) Social Network
8 2 (1.63%) Video Conferencing
9 1 (0.81%) Cloud Native
9 1 (0.81%) Reference Data
9 1 (0.81%) SWIFT
9 1 (0.81%) User Experience
9 1 (0.81%) VLE
Operating Systems
1 42 (34.15%) Windows
2 31 (25.20%) Windows Server
3 16 (13.01%) Linux
4 10 (8.13%) Windows 10
5 8 (6.50%) Mac OS
6 6 (4.88%) Ubuntu
7 5 (4.07%) Windows Server 2008
8 4 (3.25%) Windows Server 2016
9 3 (2.44%) Windows 7
10 2 (1.63%) Apple iOS
10 2 (1.63%) Mac OS X
10 2 (1.63%) Red Hat Enterprise Linux
11 1 (0.81%) Android
Processes & Methodologies
1 123 (100.00%) ITIL
2 51 (41.46%) Service Management
3 25 (20.33%) Agile Software Development
4 24 (19.51%) Service Delivery
5 23 (18.70%) ITSM
6 21 (17.07%) Stakeholder Management
7 18 (14.63%) Continuous Improvement
8 17 (13.82%) Problem-Solving
9 16 (13.01%) Incident Management
10 15 (12.20%) DevOps
10 15 (12.20%) Project Management
11 13 (10.57%) Service Design
12 12 (9.76%) Mentoring
12 12 (9.76%) Project Delivery
13 11 (8.94%) Coaching
14 9 (7.32%) Change Management
14 9 (7.32%) PRINCE2
15 8 (6.50%) Business Process Mapping
15 8 (6.50%) People Management
15 8 (6.50%) Performance Monitoring
Programming Languages
1 27 (21.95%) PowerShell
2 10 (8.13%) SQL
3 4 (3.25%) Bash Shell
4 3 (2.44%) Python
4 3 (2.44%) T-SQL
5 2 (1.63%) Java
6 1 (0.81%) C
6 1 (0.81%) C#
6 1 (0.81%) C++
6 1 (0.81%) Data Analysis Expressions (DAX)
6 1 (0.81%) PL/SQL
Qualifications
1 14 (11.38%) Degree
2 7 (5.69%) Cisco Certification
2 7 (5.69%) SC Cleared
2 7 (5.69%) Security Cleared
3 6 (4.88%) CCNA
4 5 (4.07%) CCNP
5 4 (3.25%) AWS Certification
5 4 (3.25%) Citrix Certification
6 3 (2.44%) PRINCE2 Certification
6 3 (2.44%) PRINCE2 Practitioner
7 2 (1.63%) ITIL Foundation Certificate
7 2 (1.63%) Microsoft Certification
8 1 (0.81%) CEH
8 1 (0.81%) CISSP
8 1 (0.81%) Computer Science Degree
8 1 (0.81%) MCDBA
8 1 (0.81%) MCP
8 1 (0.81%) MCSD
8 1 (0.81%) PMI Certification
8 1 (0.81%) PMP
Quality Assurance & Compliance
1 25 (20.33%) SLA
2 6 (4.88%) ISO/IEC 27001
3 4 (3.25%) Cyber Essentials
3 4 (3.25%) Cyber Essentials PLUS
4 2 (1.63%) PMO
5 1 (0.81%) GDPR
5 1 (0.81%) QA
5 1 (0.81%) Sarbanes-Oxley
System Software
1 33 (26.83%) Active Directory
2 20 (16.26%) VMware Infrastructure
3 17 (13.82%) Hyper-V
4 5 (4.07%) Virtual Servers
5 4 (3.25%) Microsoft Virtual Server
6 3 (2.44%) vSphere
7 2 (1.63%) DFS Replication
7 2 (1.63%) vCloud
7 2 (1.63%) Veritas Cluster Server
8 1 (0.81%) Firmware
8 1 (0.81%) VMware ESXi
Systems Management
1 9 (7.32%) Microsoft Intune
2 7 (5.69%) Failover Clustering
2 7 (5.69%) SCCM
2 7 (5.69%) Terraform
3 5 (4.07%) Grafana
3 5 (4.07%) Microsoft Data Protection Manager
3 5 (4.07%) Packer
3 5 (4.07%) Puppet
3 5 (4.07%) SCDPM
4 4 (3.25%) WSUS
5 3 (2.44%) SCOM
5 3 (2.44%) vCenter Server
6 2 (1.63%) Jamf Pro
6 2 (1.63%) McAfee ePO
6 2 (1.63%) Microsoft Clustering
6 2 (1.63%) NetBackup
6 2 (1.63%) OfficeScan
6 2 (1.63%) Opsgenie
6 2 (1.63%) Trend Micro Deep Security
7 1 (0.81%) Control-M
Vendors
1 55 (44.72%) Microsoft
2 21 (17.07%) VMware
3 17 (13.82%) Cisco
4 14 (11.38%) HP
5 11 (8.94%) Meraki
5 11 (8.94%) ServiceNow
6 8 (6.50%) NetApp
7 6 (4.88%) Apple
8 5 (4.07%) Citrix
9 4 (3.25%) Aruba
9 4 (3.25%) Barracuda Networks
9 4 (3.25%) Centrify
9 4 (3.25%) Synology
10 3 (2.44%) Aderant
10 3 (2.44%) Brocade
10 3 (2.44%) iManage
10 3 (2.44%) SonicWALL
10 3 (2.44%) Ubiquiti
11 2 (1.63%) McAfee
11 2 (1.63%) Snow