Period
to 22 September 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 454 417 377
Rank change year-on-year -37 -40 -6
Permanent jobs citing ITIL Certification 404 541 651
As % of all permanent IT jobs advertised in London 0.59% 0.72% 0.82%
As % of the Qualifications category 2.62% 3.17% 3.41%
Number of salaries quoted 322 461 614
London median annual salary £55,000 £55,000 £50,000
Median salary % change year-on-year - +10.00% -4.76%
10th Percentile £27,800 £30,250 £27,500
90th Percentile £81,250 £78,750 £75,000
England median annual salary £46,500 £46,059 £45,000
% change year-on-year +0.96% +2.35% -

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 15,441 17,072 19,075
As % of all permanent IT jobs advertised in London 22.57% 22.79% 24.14%
Number of salaries quoted 11,451 12,677 16,012
London median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - +4.76%
10th Percentile £31,250 £30,400 £31,250
90th Percentile £93,750 £88,750 £86,250
England median annual salary £50,000 £47,500 £46,500
% change year-on-year +5.26% +2.15% +3.33%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in London.

Salary trend for ITIL Certification in London

ITIL Certification
Salary Histogram in London

The salary distribution of IT jobs citing ITIL Certification in London over the 6 months to 22 September 2018.

Salary histogram for ITIL Certification in London

ITIL Certification
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -17 82 £59,250 +12.86% 6
South London +16 35 £46,500 -19.13% 5
West London +21 18 £50,000 +5.26% 4
East London -3 12 £57,000 -0.87% 4
North London -2 2 £47,250 -11.68%
ITIL Certification
England

For the 6 months to 22 September 2018, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL Certification.

1 404 (100.00%) ITIL
2 142 (35.15%) Finance
3 130 (32.18%) Windows
4 112 (27.72%) Service Management
5 101 (25.00%) Microsoft
6 82 (20.30%) Active Directory
7 81 (20.05%) Stakeholder Management
8 77 (19.06%) Service Delivery
9 67 (16.58%) Change Management
10 63 (15.59%) Microsoft Office
11 61 (15.10%) ServiceNow
12 57 (14.11%) SQL
13 54 (13.37%) Linux
13 54 (13.37%) Problem Management
14 52 (12.87%) SQL Server
15 47 (11.63%) Citrix
15 47 (11.63%) Analytical Skills
16 46 (11.39%) Banking
17 45 (11.14%) Windows 7
17 45 (11.14%) SLA
18 44 (10.89%) ITSM
18 44 (10.89%) VMware
19 42 (10.40%) Problem-Solving
20 40 (9.90%) Office 365
20 40 (9.90%) PRINCE2
21 39 (9.65%) Self-Motivation
22 38 (9.41%) Microsoft Azure
23 37 (9.16%) SCCM
23 37 (9.16%) PowerShell
23 37 (9.16%) Business Analysis

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (4.95%) IIS
2 18 (4.46%) MS Exchange
3 9 (2.23%) Exchange Server 2010
3 9 (2.23%) Exchange Server 2013
3 9 (2.23%) Skype for Business
4 8 (1.98%) SharePoint
5 7 (1.73%) BizTalk Server
5 7 (1.73%) Confluence
5 7 (1.73%) SAS
6 6 (1.49%) CMS
7 5 (1.24%) Tomcat
8 3 (0.74%) MQSeries
9 1 (0.25%) Apache
9 1 (0.25%) Blackberry Enterprise Server
9 1 (0.25%) DataSynapse
9 1 (0.25%) SharePoint 2010
9 1 (0.25%) SharePoint Server
9 1 (0.25%) WebLogic
Applications
1 63 (15.59%) Microsoft Office
2 11 (2.72%) Microsoft Excel
3 9 (2.23%) Microsoft PowerPoint
4 5 (1.24%) Camtasia
5 4 (0.99%) Microsoft Project
6 1 (0.25%) MS Visio
Business Applications
1 11 (2.72%) Remedy ITSM
2 7 (1.73%) Markit EDM
3 6 (1.49%) Dynamics CRM
4 4 (0.99%) Salesforce.com CRM
5 3 (0.74%) Dynamics AX
6 2 (0.50%) NetSuite
7 1 (0.25%) CSG Singleview
7 1 (0.25%) Dynamics NAV
7 1 (0.25%) Eikon
7 1 (0.25%) Elite 3E
7 1 (0.25%) ION MarketView
7 1 (0.25%) Northgate Housing
7 1 (0.25%) PeopleSoft CRM
Cloud Services
1 40 (9.90%) Office 365
2 38 (9.41%) Microsoft Azure
3 27 (6.68%) SaaS
4 20 (4.95%) Amazon AWS
5 14 (3.47%) PaaS
6 12 (2.97%) BPaaS
7 9 (2.23%) AWS CloudFormation
7 9 (2.23%) Cloud Computing
7 9 (2.23%) IaaS
8 3 (0.74%) Amazon CloudWatch
8 3 (0.74%) Amazon EC2
8 3 (0.74%) Amazon ElastiCache
8 3 (0.74%) Amazon ELB
8 3 (0.74%) Amazon S3
8 3 (0.74%) AWS Elastic Beanstalk
8 3 (0.74%) Force.com
8 3 (0.74%) GitHub
8 3 (0.74%) Mimecast
8 3 (0.74%) OneDrive
8 3 (0.74%) Virtual Private Cloud
Communications & Networking
1 23 (5.69%) Firewall
1 23 (5.69%) LAN
2 21 (5.20%) VPN
3 18 (4.46%) DNS
3 18 (4.46%) WAN
4 17 (4.21%) SAN
5 16 (3.96%) Internet
6 12 (2.97%) DHCP
6 12 (2.97%) Wireless
7 10 (2.48%) Skype
7 10 (2.48%) TCP/IP
8 8 (1.98%) OpenLDAP
8 8 (1.98%) Remote Desktop
8 8 (1.98%) Unified Communications
9 7 (1.73%) Network Security
10 6 (1.49%) IP Telephony
10 6 (1.49%) VSAN
10 6 (1.49%) WLAN
11 5 (1.24%) Cisco Wireless
11 5 (1.24%) SMTP
Database & Business Intelligence
1 52 (12.87%) SQL Server
2 15 (3.71%) Oracle Database
3 14 (3.47%) Data Warehouse
4 9 (2.23%) BusinessObjects
5 7 (1.73%) Oracle Reports
6 5 (1.24%) PostgreSQL
7 4 (0.99%) MySQL
7 4 (0.99%) NoSQL
8 3 (0.74%) Amazon RDS
8 3 (0.74%) Oracle BI EE
8 3 (0.74%) SQL Server Reporting Services
9 2 (0.50%) Big Data
9 2 (0.50%) BusinessObjects Web Intelligence
9 2 (0.50%) Lumira
9 2 (0.50%) SAP BW
9 2 (0.50%) SAP Data Services
9 2 (0.50%) SAP HANA
10 1 (0.25%) Azure SQL Database
10 1 (0.25%) Oracle Database 10g
10 1 (0.25%) RDBMS
Development Applications
1 9 (2.23%) JIRA
2 7 (1.73%) Jenkins
3 3 (0.74%) Git (software)
3 3 (0.74%) GitLab
4 2 (0.50%) MSI
4 2 (0.50%) Subversion
4 2 (0.50%) Team Foundation Server
4 2 (0.50%) Visual Studio
4 2 (0.50%) Visual Studio Team System
4 2 (0.50%) VSS/SourceSafe
5 1 (0.25%) Oracle APEX
5 1 (0.25%) Selenium
General
1 142 (35.15%) Finance
2 46 (11.39%) Banking
3 23 (5.69%) Telecoms
4 17 (4.21%) Law
4 17 (4.21%) Legal
5 16 (3.96%) Retail
6 14 (3.47%) Back Office
7 10 (2.48%) Publishing
8 9 (2.23%) Private Banking
8 9 (2.23%) Retail Banking
9 8 (1.98%) Financial Institution
9 8 (1.98%) Games
9 8 (1.98%) Investment Banking
10 7 (1.73%) Advertising
10 7 (1.73%) Front Office
11 5 (1.24%) Multimedia
12 4 (0.99%) Marketing
13 3 (0.74%) French Language
14 2 (0.50%) German Language
14 2 (0.50%) Spanish Language
Job Titles
1 126 (31.19%) Analyst
2 73 (18.07%) Service Manager
3 66 (16.34%) Applications Support
4 56 (13.86%) Support Analyst
5 47 (11.63%) Applications Support Analyst
6 45 (11.14%) Service Analyst
7 30 (7.43%) Service Desk Analyst
8 28 (6.93%) Business Analyst
8 28 (6.93%) IT Manager
9 27 (6.68%) Architect
10 25 (6.19%) Delivery Manager
10 25 (6.19%) Services Delivery Manager
11 21 (5.20%) Project Manager
11 21 (5.20%) Service Desk Manager
12 20 (4.95%) Technical Manager
13 15 (3.71%) Applications Manager
14 13 (3.22%) Financial Analyst
14 13 (3.22%) Head of IT
14 13 (3.22%) IT Services Manager
14 13 (3.22%) Windows Support Analyst
Libraries, Frameworks & Software Standards
1 17 (4.21%) .NET
2 12 (2.97%) XML
3 11 (2.72%) HTML
4 9 (2.23%) LDAP
5 7 (1.73%) Middleware
6 6 (1.49%) CSS
6 6 (1.49%) Web Services
7 5 (1.24%) Elastic Stack
8 4 (0.99%) .NET Framework
8 4 (0.99%) FIX Protocol
8 4 (0.99%) JSON
8 4 (0.99%) SAML
9 3 (0.74%) J2EE
9 3 (0.74%) Node.js
10 2 (0.50%) AngularJS
10 2 (0.50%) HTML5
10 2 (0.50%) XSLT
11 1 (0.25%) jQuery
11 1 (0.25%) REST
11 1 (0.25%) SOAP
Miscellaneous
1 47 (11.63%) Analytical Skills
2 39 (9.65%) Self-Motivation
3 37 (9.16%) Data Centre
4 17 (4.21%) Management Information System
5 15 (3.71%) Computer Science
6 14 (3.47%) SWIFT
7 10 (2.48%) Blackberry
7 10 (2.48%) CMDB
8 8 (1.98%) User Experience
9 7 (1.73%) Clustering
9 7 (1.73%) Fintech
10 6 (1.49%) Replication
11 5 (1.24%) Enterprise Software
11 5 (1.24%) Foreign Exchange (FX)
11 5 (1.24%) Video Conferencing
12 4 (0.99%) Cyber Defence
12 4 (0.99%) Fixed Income
12 4 (0.99%) iPhone
12 4 (0.99%) Online Games
13 3 (0.74%) PMI
Operating Systems
1 130 (32.18%) Windows
2 54 (13.37%) Linux
3 45 (11.14%) Windows 7
4 35 (8.66%) Windows 10
5 28 (6.93%) Unix
6 27 (6.68%) Windows Server
7 16 (3.96%) Windows Server 2012
8 12 (2.97%) Windows Server 2008
9 11 (2.72%) Windows 2000
10 5 (1.24%) Apple iOS
10 5 (1.24%) Red Hat Enterprise Linux
11 4 (0.99%) Windows 8
11 4 (0.99%) Windows Server 2003
12 3 (0.74%) CentOS
12 3 (0.74%) Mac OS X
12 3 (0.74%) Ubuntu
13 2 (0.50%) Android
14 1 (0.25%) Mac OS
14 1 (0.25%) Oracle Linux
14 1 (0.25%) Solaris
Processes & Methodologies
1 404 (100.00%) ITIL
2 112 (27.72%) Service Management
3 81 (20.05%) Stakeholder Management
4 77 (19.06%) Service Delivery
5 67 (16.58%) Change Management
6 54 (13.37%) Problem Management
7 44 (10.89%) ITSM
8 42 (10.40%) Problem-Solving
9 40 (9.90%) PRINCE2
10 37 (9.16%) Business Analysis
10 37 (9.16%) Incident Management
11 34 (8.42%) Project Management
12 33 (8.17%) Agile Software Development
13 27 (6.68%) Service Design
14 23 (5.69%) Configuration Management
14 23 (5.69%) Data Analysis
15 21 (5.20%) Coaching
15 21 (5.20%) Continuous Improvement
15 21 (5.20%) DevOps
15 21 (5.20%) TOGAF
Programming Languages
1 57 (14.11%) SQL
2 37 (9.16%) PowerShell
3 24 (5.94%) Java
4 19 (4.70%) Python
5 11 (2.72%) Shell Script
6 10 (2.48%) Bash Shell
6 10 (2.48%) PHP
7 9 (2.23%) Perl
8 8 (1.98%) JavaScript
9 7 (1.73%) C#
10 4 (0.99%) Ruby
10 4 (0.99%) T-SQL
11 3 (0.74%) C
11 3 (0.74%) PL/SQL
12 2 (0.50%) ABAP
12 2 (0.50%) VBScript
13 1 (0.25%) Tcl
13 1 (0.25%) VB
Qualifications
1 34 (8.42%) Degree
2 27 (6.68%) Microsoft Certification
3 15 (3.71%) MCP
4 12 (2.97%) Cisco Certification
4 12 (2.97%) Computer Science Degree
5 10 (2.48%) MCSE
6 8 (1.98%) ISACA
6 8 (1.98%) PMI Certification
7 7 (1.73%) MCDST
7 7 (1.73%) PMP
7 7 (1.73%) Security Cleared
8 6 (1.49%) CCNP
8 6 (1.49%) SC Cleared
9 5 (1.24%) HND
9 5 (1.24%) LPIC
9 5 (1.24%) Numerate Degree
9 5 (1.24%) RHCE
10 4 (0.99%) PRINCE2 Certification
10 4 (0.99%) Sun Certification
10 4 (0.99%) TOGAF Certification
Quality Assurance & Compliance
1 45 (11.14%) SLA
2 11 (2.72%) GDPR
3 9 (2.23%) COBIT
4 7 (1.73%) Data Quality
5 5 (1.24%) QA
6 4 (0.99%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 2 (0.50%) IFRS
7 2 (0.50%) IFRS 9
7 2 (0.50%) PMO
8 1 (0.25%) Disclosure Scotland
8 1 (0.25%) ISO 22301
8 1 (0.25%) PCI DSS
8 1 (0.25%) PMBOK
System Software
1 82 (20.30%) Active Directory
2 27 (6.68%) VMware Infrastructure
3 17 (4.21%) XenApp
4 16 (3.96%) Microsoft App-V
5 9 (2.23%) XenDesktop
6 7 (1.73%) VMware ESXi
7 4 (0.99%) Docker
8 3 (0.74%) Hyper-V
9 2 (0.50%) BitLocker
10 1 (0.25%) XenServer
Systems Management
1 37 (9.16%) SCCM
2 14 (3.47%) Puppet
3 12 (2.97%) Opscode Chef
3 12 (2.97%) SCOM
4 8 (1.98%) Cisco CUCM
5 6 (1.49%) Kubernetes
5 6 (1.49%) Terraform
6 5 (1.24%) Ansible
6 5 (1.24%) Red Hat Satellite
6 5 (1.24%) WSUS
7 4 (0.99%) ITRS Geneos
7 4 (0.99%) McAfee ePO
7 4 (0.99%) Microsoft Clustering
7 4 (0.99%) Microsoft Intune
7 4 (0.99%) OpenView
8 3 (0.74%) Control-M
8 3 (0.74%) SCOrch
8 3 (0.74%) ZABBIX
9 2 (0.50%) Nagios
9 2 (0.50%) NetBackup
Vendors
1 101 (25.00%) Microsoft
2 61 (15.10%) ServiceNow
3 47 (11.63%) Citrix
4 44 (10.89%) VMware
5 36 (8.91%) Cisco
6 28 (6.93%) Oracle
7 23 (5.69%) IBM
7 23 (5.69%) Remedy
8 19 (4.70%) HP
9 10 (2.48%) Murex
10 9 (2.23%) F5
10 9 (2.23%) iManage
10 9 (2.23%) NetApp
11 7 (1.73%) Palo Alto
11 7 (1.73%) Salesforce.com
11 7 (1.73%) Vermilion
12 6 (1.49%) Red Hat
13 5 (1.24%) Alias
13 5 (1.24%) Apple
14 4 (0.99%) CommVault