Period
to 29 July 2021

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 29 July 2021 with a comparison to the same period in the previous 2 years.

ITIL Certification
England > London
6 months to
29 Jul 2021
Same period 2020 Same period 2019
Rank 511 393 423
Rank change year-on-year -118 +30 +66
Permanent jobs citing ITIL Certification 176 164 380
As % of all permanent jobs advertised in London 0.39% 0.57% 0.66%
As % of the Qualifications category 2.19% 2.83% 3.19%
Number of salaries quoted 149 149 313
10th Percentile £33,300 £33,750 £31,250
25th Percentile £46,250 £44,500 £40,000
Median annual salary (50th Percentile) £60,000 £57,500 £57,500
Median % change year-on-year +4.35% - +9.00%
75th Percentile £72,500 £71,000 £66,250
90th Percentile £80,000 £77,500 £75,000
England median annual salary £50,000 £50,000 £50,000

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 8,043 5,798 11,901
As % of all permanent IT jobs advertised in London 17.86% 20.23% 20.82%
Number of salaries quoted 5,095 4,389 9,062
10th Percentile £37,500 £35,000 £31,250
25th Percentile £48,750 £46,250 £42,500
Median annual salary (50th Percentile) £65,000 £62,500 £60,000
Median % change year-on-year +4.00% +4.17% +4.35%
75th Percentile £85,000 £81,250 £79,188
90th Percentile £100,000 £102,500 £96,250
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL Certification in London.

Salary trend for ITIL Certification in London

ITIL Certification
Salary Histogram in London

Salary distribution for jobs citing ITIL Certification in London over the 6 months to 29 July 2021.

Salary histogram for ITIL Certification in London

ITIL Certification
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 29 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -10 16 £58,750 -2.08% 3
West London -23 10 £51,250 +2.50% 3
South London -1 5 £47,500 +5.56% 2
ITIL Certification
England

For the 6 months to 29 July 2021, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL Certification.

1 176 (100.00%) ITIL
2 75 (42.61%) Microsoft
3 69 (39.20%) Service Management
4 68 (38.64%) Finance
5 62 (35.23%) Windows
6 50 (28.41%) Service Delivery
7 46 (26.14%) Social Skills
8 45 (25.57%) ITSM
9 43 (24.43%) Azure
10 42 (23.86%) Windows Server
11 39 (22.16%) Agile Software Development
12 37 (21.02%) Active Directory
13 35 (19.89%) Microsoft 365
14 34 (19.32%) Self-Motivation
15 32 (18.18%) SLA
16 27 (15.34%) DNS
16 27 (15.34%) Problem-Solving
17 25 (14.20%) Mentoring
17 25 (14.20%) Analytical Skills
18 24 (13.64%) Degree
18 24 (13.64%) Law
18 24 (13.64%) Stakeholder Management
19 23 (13.07%) DHCP
19 23 (13.07%) Incident Management
20 22 (12.50%) Continuous Improvement
21 21 (11.93%) Presentation Skills
21 21 (11.93%) VMware
22 20 (11.36%) Linux
22 20 (11.36%) PowerShell
22 20 (11.36%) ServiceNow

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.11%) MS Exchange
2 6 (3.41%) SharePoint
3 5 (2.84%) Exchange Server 2010
4 3 (1.70%) Blackberry Enterprise Server
4 3 (1.70%) Skype for Business
5 2 (1.14%) CMS
5 2 (1.14%) Confluence
5 2 (1.14%) Headless CMS
5 2 (1.14%) IIS
6 1 (0.57%) Elasticsearch
6 1 (0.57%) SharePoint 2010
Applications
1 12 (6.82%) Microsoft Excel
2 10 (5.68%) Microsoft Office
3 2 (1.14%) Microsoft PowerPoint
3 2 (1.14%) MS Visio
Business Applications
1 3 (1.70%) Dynamics CRM
1 3 (1.70%) Exchequer
2 2 (1.14%) Elite 3E
3 1 (0.57%) Dynamics GP
Cloud Services
1 43 (24.43%) Azure
2 35 (19.89%) Microsoft 365
3 15 (8.52%) AWS
4 10 (5.68%) Power Platform
5 4 (2.27%) Datadog
6 3 (1.70%) Azure Active Directory
6 3 (1.70%) GCP
6 3 (1.70%) Mimecast
7 2 (1.14%) Azure Cosmos DB
7 2 (1.14%) Azure Data Factory
7 2 (1.14%) Dynamics 365
7 2 (1.14%) OneDrive
8 1 (0.57%) Akamai
8 1 (0.57%) Amazon CloudWatch
8 1 (0.57%) Amazon EC2
8 1 (0.57%) Azure Logic Apps
8 1 (0.57%) CloudFront
Communications & Networking
1 27 (15.34%) DNS
2 23 (13.07%) DHCP
3 12 (6.82%) Firewall
3 12 (6.82%) LAN
4 9 (5.11%) SAN
4 9 (5.11%) VPN
5 7 (3.98%) WAN
6 6 (3.41%) Network Security
7 5 (2.84%) FTP
7 5 (2.84%) TCP/IP
8 4 (2.27%) VoIP
9 3 (1.70%) Intranet
9 3 (1.70%) Remote Desktop
9 3 (1.70%) Skype
9 3 (1.70%) Unified Communications
9 3 (1.70%) VLAN
10 2 (1.14%) Internet
10 2 (1.14%) NAS
10 2 (1.14%) SMTP
10 2 (1.14%) SSL
Database & Business Intelligence
1 10 (5.68%) Power BI
2 7 (3.98%) SQL Server
3 5 (2.84%) SQL Server Reporting Services
4 4 (2.27%) SQL Server 2012
5 3 (1.70%) Data Vault
5 3 (1.70%) SQL Server Analysis Services
5 3 (1.70%) SQL Server Integration Services
6 2 (1.14%) Azure SQL Database
6 2 (1.14%) RDBMS
6 2 (1.14%) Relational Database
6 2 (1.14%) SQL Server 2008
6 2 (1.14%) SQL Server 2019
7 1 (0.57%) Amazon DynamoDB
7 1 (0.57%) Data Warehouse
7 1 (0.57%) MySQL
7 1 (0.57%) Oracle Database
Development Applications
1 10 (5.68%) JIRA
2 1 (0.57%) Git (software)
2 1 (0.57%) Jenkins
2 1 (0.57%) Sonatype Nexus
General
1 68 (38.64%) Finance
2 46 (26.14%) Social Skills
3 25 (14.20%) Analytical Skills
4 24 (13.64%) Law
5 21 (11.93%) Presentation Skills
6 12 (6.82%) Inclusion and Diversity
6 12 (6.82%) Legal
7 11 (6.25%) Telecoms
8 9 (5.11%) Banking
9 6 (3.41%) Marketing
9 6 (3.41%) Retail
10 4 (2.27%) Organisational Skills
11 2 (1.14%) Games
11 2 (1.14%) Influencing Skills
11 2 (1.14%) Pharmaceutical
11 2 (1.14%) Public Sector
12 1 (0.57%) Documentation Skills
Job Titles
1 41 (23.30%) Service Manager
2 26 (14.77%) Delivery Manager
2 26 (14.77%) IT Manager
3 25 (14.20%) Service Delivery Manager
4 18 (10.23%) IT Services Manager
5 17 (9.66%) Analyst
6 16 (9.09%) Applications Support
7 15 (8.52%) Support Manager
8 14 (7.95%) Applications Manager
9 13 (7.39%) Applications Support Manager
9 13 (7.39%) Support Engineer
10 12 (6.82%) Technical Trainer
10 12 (6.82%) Trainer
11 9 (5.11%) Service Desk Manager
12 8 (4.55%) Business Analyst
12 8 (4.55%) Cloud Specialist
12 8 (4.55%) Infrastructure Specialist
12 8 (4.55%) Operations Manager
13 6 (3.41%) Architect
13 6 (3.41%) Head of Delivery
Libraries, Frameworks & Software Standards
1 2 (1.14%) .NET
2 1 (0.57%) Velocity
2 1 (0.57%) Web Services
Miscellaneous
1 34 (19.32%) Self-Motivation
2 12 (6.82%) Management Information System
3 11 (6.25%) Enterprise Software
4 10 (5.68%) Reinsurance
5 6 (3.41%) Replication
6 4 (2.27%) Blackberry
6 4 (2.27%) Clustering
6 4 (2.27%) NHS
6 4 (2.27%) Private Cloud
6 4 (2.27%) Public Cloud
6 4 (2.27%) Video Conferencing
7 3 (1.70%) Data Centre
8 2 (1.14%) Cloud Native
9 1 (0.57%) Analytical Mindset
9 1 (0.57%) CMDB
9 1 (0.57%) PMI
9 1 (0.57%) Reference Data
9 1 (0.57%) Renewable Energy
9 1 (0.57%) Smart Home
9 1 (0.57%) User Experience
Operating Systems
1 62 (35.23%) Windows
2 42 (23.86%) Windows Server
3 20 (11.36%) Linux
4 18 (10.23%) Windows 10
5 8 (4.55%) Mac OS
6 6 (3.41%) Apple iOS
7 5 (2.84%) Mac OS X
7 5 (2.84%) Ubuntu
8 4 (2.27%) Red Hat Enterprise Linux
8 4 (2.27%) Windows Server 2008
8 4 (2.27%) Windows Server 2016
9 3 (1.70%) Windows Server 2012
10 1 (0.57%) Android
Processes & Methodologies
1 176 (100.00%) ITIL
2 69 (39.20%) Service Management
3 50 (28.41%) Service Delivery
4 45 (25.57%) ITSM
5 39 (22.16%) Agile Software Development
6 27 (15.34%) Problem-Solving
7 25 (14.20%) Mentoring
8 24 (13.64%) Stakeholder Management
9 23 (13.07%) Incident Management
10 22 (12.50%) Continuous Improvement
11 15 (8.52%) Coaching
11 15 (8.52%) Line Management
11 15 (8.52%) Problem Management
11 15 (8.52%) Project Delivery
12 14 (7.95%) CRM
12 14 (7.95%) Scrum
12 14 (7.95%) Service Design
13 12 (6.82%) Performance Monitoring
14 11 (6.25%) Customer Requirements
14 11 (6.25%) Time Management
Programming Languages
1 20 (11.36%) PowerShell
2 16 (9.09%) SQL
3 5 (2.84%) C
4 3 (1.70%) T-SQL
5 2 (1.14%) Java
6 1 (0.57%) Bash Shell
Qualifications
1 24 (13.64%) Degree
2 7 (3.98%) Security Cleared
3 6 (3.41%) CCNA
3 6 (3.41%) Cisco Certification
3 6 (3.41%) SC Cleared
4 5 (2.84%) Computer Science Degree
4 5 (2.84%) Microsoft Certification
5 4 (2.27%) AWS Certification
5 4 (2.27%) Citrix Certification
5 4 (2.27%) ITIL Foundation Certificate
5 4 (2.27%) PRINCE2 Certification
6 3 (1.70%) CISSP
7 2 (1.14%) MCITP
7 2 (1.14%) MCP
7 2 (1.14%) MCSE
8 1 (0.57%) CAPM
8 1 (0.57%) MCSA
8 1 (0.57%) MCSD
8 1 (0.57%) PMI Certification
8 1 (0.57%) PMP
Quality Assurance & Compliance
1 32 (18.18%) SLA
2 7 (3.98%) ISO/IEC 27001
3 4 (2.27%) QA
4 1 (0.57%) COBIT
4 1 (0.57%) Cyber Essentials
4 1 (0.57%) Cyber Essentials PLUS
4 1 (0.57%) GDPR
4 1 (0.57%) GRC
4 1 (0.57%) ISO 9000
4 1 (0.57%) ISO/IEC 20000
4 1 (0.57%) NIST
System Software
1 37 (21.02%) Active Directory
2 19 (10.80%) VMware Infrastructure
3 12 (6.82%) Hyper-V
4 4 (2.27%) Microsoft Virtual Server
4 4 (2.27%) vCloud
4 4 (2.27%) Virtual Servers
5 3 (1.70%) DFS Replication
5 3 (1.70%) Terminal Services
5 3 (1.70%) Veritas Cluster Server
5 3 (1.70%) vSphere
6 2 (1.14%) XenDesktop
Systems Management
1 8 (4.55%) Microsoft Intune
1 8 (4.55%) SCCM
1 8 (4.55%) WSUS
2 4 (2.27%) Opsgenie
2 4 (2.27%) SCOM
2 4 (2.27%) Terraform
3 3 (1.70%) Active Directory Federation Services
3 3 (1.70%) McAfee ePO
3 3 (1.70%) Microsoft Clustering
3 3 (1.70%) NetBackup
3 3 (1.70%) OfficeScan
3 3 (1.70%) Trend Micro Deep Security
3 3 (1.70%) vCenter Server
4 2 (1.14%) Nagios
5 1 (0.57%) Ansible
5 1 (0.57%) Control-M
5 1 (0.57%) Failover Clustering
5 1 (0.57%) Kibana
5 1 (0.57%) SCDPM
5 1 (0.57%) SCOrch
Vendors
1 75 (42.61%) Microsoft
2 21 (11.93%) VMware
3 20 (11.36%) ServiceNow
4 15 (8.52%) HP
5 12 (6.82%) Citrix
5 12 (6.82%) Meraki
6 11 (6.25%) Cisco
7 9 (5.11%) Apple
8 8 (4.55%) NetApp
9 5 (2.84%) iManage
9 5 (2.84%) Salesforce.com
10 4 (2.27%) Aderant
10 4 (2.27%) Centrify
11 3 (1.70%) Canon
11 3 (1.70%) McAfee
11 3 (1.70%) MobileIron
11 3 (1.70%) Palo Alto
11 3 (1.70%) Sophos
11 3 (1.70%) Veeam
11 3 (1.70%) Veritas