Period
to 27 January 2020

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 27 January 2020 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
27 Jan 2020
Same period 2019 Same period 2018
Rank 462 432 444
Rank change year-on-year -30 +12 -29
Permanent jobs citing ITIL Certification 260 377 436
As % of all permanent IT jobs advertised in London 0.51% 0.61% 0.63%
As % of the Qualifications category 2.64% 2.80% 2.77%
Number of salaries quoted 220 294 371
London median annual salary £55,000 £60,000 £57,500
Median salary % change year-on-year -8.33% +4.35% +25.00%
10th Percentile £32,500 £31,250 £31,250
90th Percentile £77,500 £85,000 £83,750
England median annual salary £47,500 £50,000 £47,000
% change year-on-year -5.00% +6.38% +9.30%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 9,856 13,458 15,741
As % of all permanent IT jobs advertised in London 19.36% 21.61% 22.66%
Number of salaries quoted 7,511 10,005 12,276
London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £31,250 £31,250 £31,250
90th Percentile £95,000 £95,000 £90,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in London.

Salary trend for ITIL Certification in London

ITIL Certification
Salary Histogram in London

The salary distribution of IT jobs citing ITIL Certification in London over the 6 months to 27 January 2020.

Salary histogram for ITIL Certification in London

ITIL Certification
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 27 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -25 29 £50,000 -20.00% 10
West London +15 20 £43,750 -2.78% 12
South London -17 8 £50,000 -6.98% 2
North London -11 2 - -
East London +5 1 £32,500 -48.00% 3
ITIL Certification
England

For the 6 months to 27 January 2020, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL Certification.

1 260 (100.00%) ITIL
2 116 (44.62%) Service Management
3 83 (31.92%) ServiceNow
4 69 (26.54%) Windows
4 69 (26.54%) ITSM
5 68 (26.15%) Microsoft
6 58 (22.31%) Finance
7 49 (18.85%) Service Delivery
8 38 (14.62%) Agile Software Development
8 38 (14.62%) Active Directory
9 36 (13.85%) Stakeholder Management
10 35 (13.46%) Azure
11 33 (12.69%) Office 365
12 28 (10.77%) Windows 10
13 24 (9.23%) Analytical Skills
13 24 (9.23%) Project Management
13 24 (9.23%) PRINCE2
13 24 (9.23%) Problem-Solving
14 23 (8.85%) Incident Management
14 23 (8.85%) Problem Management
15 22 (8.46%) PowerShell
15 22 (8.46%) VMware
16 21 (8.08%) Banking
16 21 (8.08%) Linux
16 21 (8.08%) IBM
17 20 (7.69%) Oracle
17 20 (7.69%) SQL Server
17 20 (7.69%) Microsoft Office
17 20 (7.69%) HP
18 19 (7.31%) Firewall

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (3.46%) MS Exchange
2 7 (2.69%) Apache
2 7 (2.69%) IIS
2 7 (2.69%) SharePoint
3 6 (2.31%) Exchange Server 2010
4 5 (1.92%) nginx
5 2 (0.77%) CMS
5 2 (0.77%) IBM HTTP Server
5 2 (0.77%) Skype for Business
5 2 (0.77%) Tomcat
5 2 (0.77%) WebSphere
5 2 (0.77%) WebSphere Application Server
6 1 (0.38%) BizTalk Server
6 1 (0.38%) Confluence
6 1 (0.38%) OpenStack
6 1 (0.38%) SAS
Applications
1 20 (7.69%) Microsoft Office
2 4 (1.54%) Microsoft Excel
3 2 (0.77%) MS Visio
4 1 (0.38%) Spreadsheet
Business Applications
1 3 (1.15%) Elite 3E
2 2 (0.77%) Dynamics CRM
2 2 (0.77%) Remedy ITSM
3 1 (0.38%) Oracle EBS R12
3 1 (0.38%) SAP S/4HANA
3 1 (0.38%) Summit
Cloud Services
1 35 (13.46%) Azure
2 33 (12.69%) Office 365
3 16 (6.15%) AWS
4 10 (3.85%) SaaS
5 7 (2.69%) Dynamics 365
6 6 (2.31%) Azure Active Directory
7 5 (1.92%) Cloud Computing
7 5 (1.92%) GitHub
8 3 (1.15%) Amazon EC2
8 3 (1.15%) Amazon S3
8 3 (1.15%) AWS CloudFormation
8 3 (1.15%) Virtual Private Cloud
9 2 (0.77%) AWS Lambda
9 2 (0.77%) Power Platform
9 2 (0.77%) Serverless
10 1 (0.38%) Amazon CloudWatch
10 1 (0.38%) Amazon ELB
10 1 (0.38%) OpenShift
Communications & Networking
1 19 (7.31%) Firewall
2 14 (5.38%) TCP/IP
3 10 (3.85%) LAN
3 10 (3.85%) WAN
4 9 (3.46%) Internet
5 7 (2.69%) SAN
5 7 (2.69%) SSL
6 6 (2.31%) Unified Communications
7 4 (1.54%) Network Security
8 3 (1.15%) DHCP
8 3 (1.15%) DNS
8 3 (1.15%) PBX
8 3 (1.15%) Skype
8 3 (1.15%) VPN
8 3 (1.15%) WebEx
9 2 (0.77%) HTTP
9 2 (0.77%) HTTPS
9 2 (0.77%) IP Telephony
9 2 (0.77%) MPLS
9 2 (0.77%) Remote Desktop
Database & Business Intelligence
1 20 (7.69%) SQL Server
2 4 (1.54%) Amazon RDS
3 3 (1.15%) SQL Server Integration Services
3 3 (1.15%) SQL Server Reporting Services
4 2 (0.77%) BusinessObjects
4 2 (0.77%) Data Mining
4 2 (0.77%) Data Warehouse
4 2 (0.77%) MySQL
4 2 (0.77%) Oracle Database
4 2 (0.77%) Oracle Database 10g
4 2 (0.77%) Oracle Database 11g
4 2 (0.77%) Oracle Database 12c
4 2 (0.77%) Power BI
4 2 (0.77%) Relational Database
4 2 (0.77%) SQL Server Analysis Services
5 1 (0.38%) DB2
5 1 (0.38%) DB2 UDB
5 1 (0.38%) Oracle Reports
Development Applications
1 6 (2.31%) JIRA
2 5 (1.92%) Jenkins
2 5 (1.92%) Octopus Deploy
2 5 (1.92%) Sonatype Nexus
2 5 (1.92%) TeamCity
3 3 (1.15%) Git (software)
4 2 (0.77%) SoapUI
4 2 (0.77%) SQL Server Management Studio (SSMS)
5 1 (0.38%) Team Foundation Server
General
1 58 (22.31%) Finance
2 21 (8.08%) Banking
3 14 (5.38%) Pharmaceutical
4 12 (4.62%) Law
4 12 (4.62%) Legal
5 10 (3.85%) Retail
6 7 (2.69%) Front Office
7 6 (2.31%) Telecoms
8 2 (0.77%) Advertising
8 2 (0.77%) Back Office
8 2 (0.77%) Housing Association
8 2 (0.77%) Investment Banking
8 2 (0.77%) Retail Banking
8 2 (0.77%) Social Housing
9 1 (0.38%) Financial Institution
9 1 (0.38%) Games
9 1 (0.38%) Marketing
9 1 (0.38%) Public Sector
Job Titles
1 70 (26.92%) Analyst
2 43 (16.54%) Service Manager
3 24 (9.23%) Support Analyst
4 22 (8.46%) Consultant
4 22 (8.46%) Technical Consultant
5 21 (8.08%) Applications Support
5 21 (8.08%) ServiceNow Consultant
6 20 (7.69%) Delivery Manager
6 20 (7.69%) Service Analyst
6 20 (7.69%) Service Delivery Manager
7 18 (6.92%) IT Manager
8 17 (6.54%) Applications Support Analyst
9 16 (6.15%) Business Analyst
10 14 (5.38%) Service Desk Manager
10 14 (5.38%) Support Engineer
10 14 (5.38%) Team Leader
11 12 (4.62%) IT Support
12 10 (3.85%) Incident Manager
12 10 (3.85%) IT Services Manager
12 10 (3.85%) Major Incident Manager
Libraries, Frameworks & Software Standards
1 13 (5.00%) Web Services
2 11 (4.23%) SOAP
3 10 (3.85%) .NET
3 10 (3.85%) REST
4 5 (1.92%) Node.js
4 5 (1.92%) Sensu
5 3 (1.15%) Software Packaging
5 3 (1.15%) XML
6 2 (0.77%) HTML
6 2 (0.77%) IBM Integration Bus
6 2 (0.77%) LDAP
6 2 (0.77%) Middleware
6 2 (0.77%) RESTful
7 1 (0.38%) .NET Framework
7 1 (0.38%) AngularJS
7 1 (0.38%) ASP.NET Web API
7 1 (0.38%) Entity Framework
7 1 (0.38%) FIX Protocol
7 1 (0.38%) JSON
7 1 (0.38%) Oracle Fusion
Miscellaneous
1 24 (9.23%) Analytical Skills
2 15 (5.77%) Management Information System
3 11 (4.23%) User Experience
3 11 (4.23%) Video Conferencing
4 9 (3.46%) Data Centre
5 7 (2.69%) Self-Motivation
6 6 (2.31%) Fat Client
6 6 (2.31%) Thin Client
7 3 (1.15%) LIMS
7 3 (1.15%) NHS
7 3 (1.15%) Public Cloud
8 2 (0.77%) Clustering
8 2 (0.77%) DataPower
9 1 (0.38%) Blackberry
9 1 (0.38%) Credit Derivative
9 1 (0.38%) Derivative
9 1 (0.38%) Fixed Income
9 1 (0.38%) Hedge funds
9 1 (0.38%) iPad
9 1 (0.38%) iPhone
Operating Systems
1 69 (26.54%) Windows
2 28 (10.77%) Windows 10
3 21 (8.08%) Linux
4 19 (7.31%) Windows Server
5 14 (5.38%) Windows 7
6 8 (3.08%) Unix
7 7 (2.69%) Windows Server 2012
8 6 (2.31%) Mac OS
9 3 (1.15%) Apple iOS
9 3 (1.15%) CentOS
9 3 (1.15%) Windows 8
10 2 (0.77%) Android
10 2 (0.77%) Red Hat Enterprise Linux
10 2 (0.77%) Windows Server 2008
11 1 (0.38%) Mac OS X
11 1 (0.38%) Oracle Linux
11 1 (0.38%) Windows Server 2003
Processes & Methodologies
1 260 (100.00%) ITIL
2 116 (44.62%) Service Management
3 69 (26.54%) ITSM
4 49 (18.85%) Service Delivery
5 38 (14.62%) Agile Software Development
6 36 (13.85%) Stakeholder Management
7 24 (9.23%) PRINCE2
7 24 (9.23%) Problem-Solving
7 24 (9.23%) Project Management
8 23 (8.85%) Incident Management
8 23 (8.85%) Problem Management
9 16 (6.15%) Disaster Recovery
9 16 (6.15%) Release Management
10 14 (5.38%) Change Control
10 14 (5.38%) Presales
10 14 (5.38%) User Acceptance Testing
11 13 (5.00%) Decision-Making
12 12 (4.62%) Configuration Management
12 12 (4.62%) DevOps
12 12 (4.62%) Scrum
Programming Languages
1 22 (8.46%) PowerShell
2 16 (6.15%) SQL
3 10 (3.85%) C#
4 8 (3.08%) JavaScript
5 5 (1.92%) Bash Shell
5 5 (1.92%) Java
6 3 (1.15%) Python
6 3 (1.15%) Shell Script
6 3 (1.15%) VB
7 2 (0.77%) PL/SQL
7 2 (0.77%) T-SQL
8 1 (0.38%) VB6
Qualifications
1 15 (5.77%) Degree
2 11 (4.23%) Microsoft Certification
3 8 (3.08%) APMP
4 7 (2.69%) Cisco Certification
5 5 (1.92%) PMP
6 4 (1.54%) A+ Certification
6 4 (1.54%) CCNA
6 4 (1.54%) CCNP
6 4 (1.54%) MCP
6 4 (1.54%) MCSE
7 2 (0.77%) Computer Science Degree
7 2 (0.77%) DV Cleared
7 2 (0.77%) MCSA
7 2 (0.77%) PMI Certification
7 2 (0.77%) PRINCE2 Certification
7 2 (0.77%) Security Cleared
8 1 (0.38%) ISTQB
8 1 (0.38%) Master's Degree
8 1 (0.38%) Numerate Degree
8 1 (0.38%) TOGAF Certification
Quality Assurance & Compliance
1 18 (6.92%) SLA
2 5 (1.92%) QA
3 3 (1.15%) ISO/IEC 27001
4 2 (0.77%) ISO/IEC 20000
5 1 (0.38%) GDPR
5 1 (0.38%) ISO 14001
5 1 (0.38%) ISO 9001
5 1 (0.38%) PMO
System Software
1 38 (14.62%) Active Directory
2 11 (4.23%) VMware Infrastructure
3 7 (2.69%) XenApp
4 6 (2.31%) Citrix Hypervisor
5 4 (1.54%) vSphere
6 3 (1.15%) Hyper-V
6 3 (1.15%) Virtual Desktop
7 1 (0.38%) Terminal Server
7 1 (0.38%) Virtual Servers
Systems Management
1 16 (6.15%) Tivoli
2 15 (5.77%) SCCM
3 11 (4.23%) Nagios
4 7 (2.69%) Ansible
5 6 (2.31%) Microsoft Intune
5 6 (2.31%) SCOM
6 5 (1.92%) Automic
6 5 (1.92%) Grafana
7 3 (1.15%) AirWatch
8 2 (0.77%) FortiGate
8 2 (0.77%) Opscode Chef
8 2 (0.77%) Oracle Enterprise Manager
8 2 (0.77%) Terraform
9 1 (0.38%) HP Quality Center
9 1 (0.38%) ITRS Geneos
9 1 (0.38%) SafeCom
9 1 (0.38%) vCenter Server
9 1 (0.38%) WSUS
Vendors
1 83 (31.92%) ServiceNow
2 68 (26.15%) Microsoft
3 22 (8.46%) VMware
4 21 (8.08%) IBM
5 20 (7.69%) HP
5 20 (7.69%) Oracle
6 17 (6.54%) Citrix
7 16 (6.15%) BMC
8 13 (5.00%) Cisco
9 11 (4.23%) Splunk
10 6 (2.31%) AppDynamics
10 6 (2.31%) Mitel
10 6 (2.31%) SAP
11 5 (1.92%) Aderant
12 4 (1.54%) Bloomberg
12 4 (1.54%) Reuters
12 4 (1.54%) Sun
13 3 (1.15%) CheckPoint
13 3 (1.15%) iManage
13 3 (1.15%) Red Hat