Period
to 22 June 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 22 June 2018 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
22 Jun 2018
Same period 2017 Same period 2016
Rank 474 387 349
Rank change year-on-year -87 -38 +30
Permanent jobs citing ITIL Certification 393 569 768
As % of all permanent IT jobs advertised in London 0.56% 0.81% 0.94%
As % of the Qualifications category 2.43% 3.44% 3.69%
Number of salaries quoted 308 499 690
London median annual salary £52,500 £52,000 £50,000
Median salary % change year-on-year +0.96% +4.00% -
10th Percentile £29,000 £29,000 £30,000
90th Percentile £80,375 £77,500 £75,000
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 16,175 16,523 20,786
As % of all permanent IT jobs advertised in London 23.14% 23.53% 25.31%
Number of salaries quoted 12,172 13,051 17,360
London median annual salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.55% - +4.76%
10th Percentile £31,250 £30,000 £31,250
90th Percentile £92,500 £87,500 £86,250
England median annual salary £50,000 £45,000 £47,000
% change year-on-year +11.11% -4.26% +4.44%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in London.

Salary trend for ITIL Certification in London

ITIL Certification
Salary Histogram in London

The salary distribution of IT jobs citing ITIL Certification in London over the 6 months to 22 June 2018.

Salary histogram for ITIL Certification in London

ITIL Certification
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 22 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -58 80 £54,500 +9.00% 5
West London -3 15 £30,000 -47.83% 4
South London -31 13 £45,000 -18.18% 3
East London -2 6 £49,000 -14.78% 1
North London -8 2 £34,250 -34.13%
ITIL Certification
England

For the 6 months to 22 June 2018, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL Certification.

1 393 (100.00%) ITIL
2 129 (32.82%) Finance
3 117 (29.77%) Windows
4 112 (28.50%) Microsoft
5 100 (25.45%) Service Management
6 83 (21.12%) Service Delivery
7 77 (19.59%) Active Directory
8 76 (19.34%) SQL Server
9 70 (17.81%) Microsoft Office
10 64 (16.28%) SQL
11 59 (15.01%) Stakeholder Management
12 56 (14.25%) Oracle
13 53 (13.49%) Incident Management
13 53 (13.49%) ServiceNow
13 53 (13.49%) Analytical Skills
14 51 (12.98%) Windows 7
15 50 (12.72%) Microsoft Azure
15 50 (12.72%) PowerShell
15 50 (12.72%) ITSM
16 48 (12.21%) Unix
17 45 (11.45%) Linux
17 45 (11.45%) Problem-Solving
18 44 (11.20%) Citrix
18 44 (11.20%) SLA
19 42 (10.69%) Project Management
19 42 (10.69%) Agile Software Development
20 40 (10.18%) Oracle Database
21 38 (9.67%) Cisco
22 37 (9.41%) Office 365
23 34 (8.65%) Asset Management

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (5.85%) IIS
2 8 (2.04%) BizTalk Server
2 8 (2.04%) MS Exchange
3 6 (1.53%) Skype for Business
4 5 (1.27%) Exchange Server 2010
4 5 (1.27%) Exchange Server 2013
4 5 (1.27%) MQSeries
5 4 (1.02%) CMS
5 4 (1.02%) SharePoint
5 4 (1.02%) Tomcat
6 2 (0.51%) Blackberry Enterprise Server
7 1 (0.25%) Anypoint
7 1 (0.25%) Confluence
7 1 (0.25%) JBoss
7 1 (0.25%) SAS
7 1 (0.25%) SharePoint 2010
7 1 (0.25%) SharePoint Server
7 1 (0.25%) WebSphere
Applications
1 70 (17.81%) Microsoft Office
2 8 (2.04%) Microsoft PowerPoint
3 6 (1.53%) Microsoft Excel
4 2 (0.51%) Camtasia
4 2 (0.51%) MS Visio
5 1 (0.25%) Microsoft Project
Business Applications
1 24 (6.11%) Markit EDM
2 11 (2.80%) Remedy ITSM
3 4 (1.02%) CSG Singleview
3 4 (1.02%) PeopleSoft CRM
4 3 (0.76%) Dynamics AX
4 3 (0.76%) NetSuite
5 2 (0.51%) Dynamics CRM
5 2 (0.51%) Eikon
5 2 (0.51%) Elite 3E
5 2 (0.51%) Salesforce.com CRM
6 1 (0.25%) Dynamics GP
6 1 (0.25%) Dynamics NAV
Cloud Services
1 50 (12.72%) Microsoft Azure
2 37 (9.41%) Office 365
3 18 (4.58%) Amazon AWS
4 11 (2.80%) SaaS
5 9 (2.29%) AWS CloudFormation
6 8 (2.04%) Cloud Computing
6 8 (2.04%) IaaS
7 4 (1.02%) Mimecast
7 4 (1.02%) OpenShift
8 2 (0.51%) Dynamics 365
8 2 (0.51%) Force.com
8 2 (0.51%) OneDrive
8 2 (0.51%) PaaS
9 1 (0.25%) Azure Active Directory
9 1 (0.25%) Boomi
9 1 (0.25%) Dropbox
Communications & Networking
1 31 (7.89%) VPN
2 21 (5.34%) Firewall
3 13 (3.31%) Internet
4 12 (3.05%) SAN
4 12 (3.05%) WAN
5 11 (2.80%) DNS
5 11 (2.80%) VoIP
6 10 (2.54%) LAN
6 10 (2.54%) Wireless
7 9 (2.29%) TCP/IP
8 8 (2.04%) OpenLDAP
8 8 (2.04%) Remote Desktop
9 7 (1.78%) Network Security
9 7 (1.78%) Skype
9 7 (1.78%) SSL
9 7 (1.78%) Unified Communications
10 6 (1.53%) Reverse Proxy
11 5 (1.27%) H.323
11 5 (1.27%) ISDN
11 5 (1.27%) MGCP
Database & Business Intelligence
1 76 (19.34%) SQL Server
2 40 (10.18%) Oracle Database
3 27 (6.87%) Data Warehouse
4 25 (6.36%) BusinessObjects
5 24 (6.11%) Oracle Reports
6 6 (1.53%) NoSQL
7 5 (1.27%) PostgreSQL
7 5 (1.27%) RDBMS
7 5 (1.27%) Relational Database
8 4 (1.02%) MySQL
8 4 (1.02%) Oracle Exadata
9 3 (0.76%) Big Data
10 2 (0.51%) Oracle BI EE
10 2 (0.51%) Oracle Database 10g
10 2 (0.51%) SQL Server Reporting Services
11 1 (0.25%) BusinessObjects Business Intelligence
11 1 (0.25%) InterSystems Cache
11 1 (0.25%) Oracle Database 11g
11 1 (0.25%) Oracle Database 12c
11 1 (0.25%) SAP BW
Development Applications
1 4 (1.02%) Jenkins
1 4 (1.02%) JIRA
1 4 (1.02%) Oracle APEX
2 2 (0.51%) Git (software)
2 2 (0.51%) Subversion
2 2 (0.51%) Team Foundation Server
2 2 (0.51%) Visual Studio
2 2 (0.51%) Visual Studio Team System
2 2 (0.51%) VSS/SourceSafe
General
1 129 (32.82%) Finance
2 29 (7.38%) Banking
3 25 (6.36%) Financial Institution
4 22 (5.60%) Law
4 22 (5.60%) Legal
5 15 (3.82%) Telecoms
6 13 (3.31%) Retail
7 11 (2.80%) Advertising
8 9 (2.29%) Back Office
9 7 (1.78%) Front Office
9 7 (1.78%) Games
9 7 (1.78%) Marketing
10 5 (1.27%) Billing
10 5 (1.27%) Investment Banking
11 4 (1.02%) French Language
11 4 (1.02%) Publishing
12 2 (0.51%) German Language
12 2 (0.51%) Manufacturing
12 2 (0.51%) Multimedia
12 2 (0.51%) Spanish Language
Job Titles
1 144 (36.64%) Analyst
2 77 (19.59%) Service Manager
3 76 (19.34%) Support Analyst
4 61 (15.52%) Applications Support
5 53 (13.49%) Service Analyst
6 50 (12.72%) Applications Support Analyst
7 28 (7.12%) Service Desk Manager
8 26 (6.62%) Project Manager
9 25 (6.36%) Service Desk Analyst
10 24 (6.11%) Delivery Manager
10 24 (6.11%) IT Manager
10 24 (6.11%) Services Delivery Manager
11 21 (5.34%) Architect
11 21 (5.34%) Business Analyst
12 17 (4.33%) Financial Analyst
12 17 (4.33%) Service Desk Support
13 15 (3.82%) Windows Support Analyst
14 14 (3.56%) Desktop Support
15 13 (3.31%) ITIL Service Analyst
16 12 (3.05%) Operations Engineer
Libraries, Frameworks & Software Standards
1 16 (4.07%) XML
2 10 (2.54%) Middleware
3 9 (2.29%) Web Services
4 8 (2.04%) LDAP
5 6 (1.53%) .NET
5 6 (1.53%) JSON
6 5 (1.27%) CSS
6 5 (1.27%) HTML
6 5 (1.27%) J2EE
6 5 (1.27%) JMS
6 5 (1.27%) SOAP
7 4 (1.02%) .NET Framework
7 4 (1.02%) FIX Protocol
7 4 (1.02%) SAML
8 2 (0.51%) AngularJS
8 2 (0.51%) Apache Camel
8 2 (0.51%) REST
8 2 (0.51%) XSLT
9 1 (0.25%) Elastic Stack
9 1 (0.25%) XSL
Miscellaneous
1 53 (13.49%) Analytical Skills
2 24 (6.11%) Self-Motivation
3 14 (3.56%) Computer Science
4 13 (3.31%) Data Centre
4 13 (3.31%) Fintech
4 13 (3.31%) Management Information System
5 12 (3.05%) Blackberry
5 12 (3.05%) CMDB
6 11 (2.80%) User Experience
7 9 (2.29%) Replication
8 7 (1.78%) SWIFT
9 6 (1.53%) Enterprise Software
9 6 (1.53%) PACS
10 5 (1.27%) iPhone
10 5 (1.27%) Mobile App
10 5 (1.27%) N-Tier
10 5 (1.27%) PMI
11 4 (1.02%) Clustering
11 4 (1.02%) Foreign Exchange (FX)
11 4 (1.02%) IVR
Operating Systems
1 117 (29.77%) Windows
2 51 (12.98%) Windows 7
3 48 (12.21%) Unix
4 45 (11.45%) Linux
5 27 (6.87%) Windows 10
6 21 (5.34%) Windows Server
7 8 (2.04%) Solaris
7 8 (2.04%) Windows 2000
8 7 (1.78%) Android
8 7 (1.78%) Windows Server 2008
9 6 (1.53%) Windows Server 2003
10 5 (1.27%) Apple iOS
10 5 (1.27%) Windows Server 2012
11 4 (1.02%) Oracle Linux
12 3 (0.76%) Data ONTAP
12 3 (0.76%) Mac OS X
13 2 (0.51%) Windows 8
14 1 (0.25%) VMS
Processes & Methodologies
1 393 (100.00%) ITIL
2 100 (25.45%) Service Management
3 83 (21.12%) Service Delivery
4 59 (15.01%) Stakeholder Management
5 53 (13.49%) Incident Management
6 50 (12.72%) ITSM
7 45 (11.45%) Problem-Solving
8 42 (10.69%) Agile Software Development
8 42 (10.69%) Project Management
9 34 (8.65%) Asset Management
10 31 (7.89%) Data Analysis
11 30 (7.63%) Continuous Improvement
11 30 (7.63%) Problem Management
12 29 (7.38%) Performance Tuning
13 27 (6.87%) PRINCE2
13 27 (6.87%) Process Improvement
14 26 (6.62%) Proactive Monitoring
15 23 (5.85%) Change Management
15 23 (5.85%) DevOps
16 22 (5.60%) Mentoring
Programming Languages
1 64 (16.28%) SQL
2 50 (12.72%) PowerShell
3 30 (7.63%) Java
4 15 (3.82%) Shell Script
5 12 (3.05%) Python
6 10 (2.54%) C#
7 9 (2.29%) PHP
8 7 (1.78%) Bash Shell
9 5 (1.27%) JavaScript
10 3 (0.76%) Perl
10 3 (0.76%) PL/SQL
10 3 (0.76%) Ruby
10 3 (0.76%) Tcl
11 2 (0.51%) T-SQL
11 2 (0.51%) VBScript
12 1 (0.25%) C
12 1 (0.25%) VB
Qualifications
1 31 (7.89%) Degree
2 17 (4.33%) Microsoft Certification
3 12 (3.05%) Security Cleared
4 11 (2.80%) Cisco Certification
4 11 (2.80%) SC Cleared
5 10 (2.54%) Computer Science Degree
5 10 (2.54%) MCSE
6 8 (2.04%) CCNA
6 8 (2.04%) CCNP
6 8 (2.04%) PMI Certification
7 7 (1.78%) MCP
8 6 (1.53%) Sun Certification
9 5 (1.27%) PMP
10 4 (1.02%) HND
10 4 (1.02%) PRINCE2 Certification
10 4 (1.02%) PRINCE2 Practitioner
11 3 (0.76%) Citrix Certification
12 2 (0.51%) MCDST
12 2 (0.51%) TOGAF Certification
12 2 (0.51%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 44 (11.20%) SLA
2 25 (6.36%) Data Quality
3 13 (3.31%) QA
4 6 (1.53%) PMO
5 4 (1.02%) GDPR
5 4 (1.02%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 3 (0.76%) ISO/IEC 27001
6 3 (0.76%) PCI DSS
7 2 (0.51%) ISO/IEC 20000
8 1 (0.25%) Cyber Essentials
8 1 (0.25%) Disclosure Scotland
8 1 (0.25%) MiFID
System Software
1 77 (19.59%) Active Directory
2 20 (5.09%) Microsoft App-V
3 19 (4.83%) VMware Infrastructure
4 12 (3.05%) XenApp
5 7 (1.78%) VMware ESXi
6 5 (1.27%) XenDesktop
7 3 (0.76%) NFS
8 2 (0.51%) Hyper-V
9 1 (0.25%) Virtual Machines
Systems Management
1 23 (5.85%) SCCM
2 9 (2.29%) Opscode Chef
3 7 (1.78%) Cisco CUCM
3 7 (1.78%) Puppet
4 5 (1.27%) Ansible
5 4 (1.02%) Control-M
5 4 (1.02%) Kubernetes
5 4 (1.02%) OpenView
5 4 (1.02%) Terraform
6 3 (0.76%) EdgeSight
6 3 (0.76%) ITRS Geneos
6 3 (0.76%) NetBackup
6 3 (0.76%) SCOM
7 1 (0.25%) Failover Clustering
7 1 (0.25%) Microsoft Clustering
7 1 (0.25%) Microsoft Data Protection Manager
7 1 (0.25%) Nagios
7 1 (0.25%) WSUS
Vendors
1 112 (28.50%) Microsoft
2 56 (14.25%) Oracle
3 53 (13.49%) ServiceNow
4 44 (11.20%) Citrix
5 38 (9.67%) Cisco
6 25 (6.36%) VMware
7 24 (6.11%) Vermilion
8 20 (5.09%) Remedy
9 18 (4.58%) HP
10 17 (4.33%) Alias
11 15 (3.82%) IBM
12 12 (3.05%) NetApp
13 8 (2.04%) F5
13 8 (2.04%) iManage
14 7 (1.78%) Palo Alto
15 6 (1.53%) Dell
15 6 (1.53%) Murex
16 5 (1.27%) Apple
16 5 (1.27%) Sun
16 5 (1.27%) Sybase