Period
to 22 October 2019

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 22 October 2019 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
22 Oct 2019
Same period 2018 Same period 2017
Rank 430 466 427
Rank change year-on-year +36 -39 -38
Permanent jobs citing ITIL Certification 308 390 512
As % of all permanent IT jobs advertised in London 0.56% 0.57% 0.69%
As % of the Qualifications category 2.81% 2.57% 3.04%
Number of salaries quoted 250 315 433
London median annual salary £55,000 £55,000 £55,000
10th Percentile £31,250 £27,750 £30,050
90th Percentile £71,375 £81,250 £78,750
England median annual salary £47,500 £46,500 £47,500
% change year-on-year +2.15% -2.11% +5.56%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 10,969 15,162 16,828
As % of all permanent IT jobs advertised in London 20.09% 22.28% 22.68%
Number of salaries quoted 8,237 11,304 12,481
London median annual salary £60,000 £60,000 £56,250
Median salary % change year-on-year - +6.67% +2.27%
10th Percentile £31,250 £31,000 £30,500
90th Percentile £95,000 £95,000 £88,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +2.15%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in London.

Salary trend for ITIL Certification in London

ITIL Certification
Salary Histogram in London

The salary distribution of IT jobs citing ITIL Certification in London over the 6 months to 22 October 2019.

Salary histogram for ITIL Certification in London

ITIL Certification
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 22 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -11 50 £56,250 -3.85% 7
South London -31 19 £37,500 -19.35% 3
West London +9 13 £37,500 -16.67% 7
East London +21 4 £56,824 -9.08% 1
North London 0 3 £70,000 +48.15%
ITIL Certification
England

For the 6 months to 22 October 2019, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL Certification.

1 308 (100.00%) ITIL
2 120 (38.96%) Service Management
3 100 (32.47%) Microsoft
4 85 (27.60%) Windows
5 77 (25.00%) ServiceNow
6 75 (24.35%) ITSM
7 68 (22.08%) Finance
8 59 (19.16%) Service Delivery
9 53 (17.21%) Active Directory
9 53 (17.21%) Office 365
10 45 (14.61%) Azure
11 43 (13.96%) Microsoft Office
11 43 (13.96%) Agile Software Development
12 41 (13.31%) PRINCE2
13 39 (12.66%) Incident Management
13 39 (12.66%) Problem Management
14 38 (12.34%) Project Management
15 36 (11.69%) Problem-Solving
16 35 (11.36%) Stakeholder Management
16 35 (11.36%) Analytical Skills
17 34 (11.04%) Windows 10
18 29 (9.42%) Degree
18 29 (9.42%) Change Management
19 27 (8.77%) Oracle
20 26 (8.44%) SCCM
21 24 (7.79%) Windows 7
21 24 (7.79%) SLA
22 23 (7.47%) Linux
23 22 (7.14%) Release Management
23 22 (7.14%) PowerShell

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (4.55%) MS Exchange
2 11 (3.57%) SharePoint
3 10 (3.25%) Confluence
4 8 (2.60%) Exchange Server 2010
5 6 (1.95%) IIS
5 6 (1.95%) WebSphere
6 5 (1.62%) Apache
6 5 (1.62%) JCAPS
6 5 (1.62%) Oracle SOA Suite
7 4 (1.30%) CMS
7 4 (1.30%) nginx
8 3 (0.97%) IBM Notes
9 2 (0.65%) Skype for Business
10 1 (0.32%) IBM HTTP Server
10 1 (0.32%) OpenStack
10 1 (0.32%) Tomcat
10 1 (0.32%) WebSphere Application Server
Applications
1 43 (13.96%) Microsoft Office
2 8 (2.60%) Microsoft Excel
3 6 (1.95%) Microsoft Project
4 4 (1.30%) Spreadsheet
5 3 (0.97%) Microsoft PowerPoint
5 3 (0.97%) MS Visio
6 1 (0.32%) Adobe Premiere
Business Applications
1 14 (4.55%) Remedy ITSM
2 3 (0.97%) Elite 3E
3 2 (0.65%) SAP ERP
4 1 (0.32%) Dynamics CRM
4 1 (0.32%) Oracle EBS
4 1 (0.32%) Oracle EBS R12
4 1 (0.32%) Oracle ERP
4 1 (0.32%) Oracle Financials
4 1 (0.32%) Summit
Cloud Services
1 53 (17.21%) Office 365
2 45 (14.61%) Azure
3 18 (5.84%) AWS
4 14 (4.55%) Azure Active Directory
5 7 (2.27%) IaaS
5 7 (2.27%) SaaS
6 6 (1.95%) Dynamics 365
7 4 (1.30%) GitHub
7 4 (1.30%) Power Platform
8 2 (0.65%) GCP
8 2 (0.65%) Mimecast
9 1 (0.32%) Cloud Computing
9 1 (0.32%) Dropbox
9 1 (0.32%) Slack
Communications & Networking
1 22 (7.14%) Firewall
2 17 (5.52%) LAN
3 15 (4.87%) TCP/IP
4 14 (4.55%) DNS
5 13 (4.22%) DHCP
6 11 (3.57%) WAN
7 9 (2.92%) Wi-Fi
8 8 (2.60%) Internet
8 8 (2.60%) Unified Communications
9 7 (2.27%) MPLS
10 6 (1.95%) NetScaler
10 6 (1.95%) Skype
11 5 (1.62%) Broadband
11 5 (1.62%) PBX
11 5 (1.62%) SAN
11 5 (1.62%) SSL
12 3 (0.97%) VoIP
12 3 (0.97%) WebEx
13 2 (0.65%) Network Security
13 2 (0.65%) VPN
Database & Business Intelligence
1 17 (5.52%) SQL Server
2 5 (1.62%) Oracle Reports
3 4 (1.30%) Data Warehouse
3 4 (1.30%) Power BI
4 2 (0.65%) Data Mining
4 2 (0.65%) Electronic Patient Records
4 2 (0.65%) Oracle Database
4 2 (0.65%) Oracle Database 10g
4 2 (0.65%) Oracle Database 11g
4 2 (0.65%) Oracle Database 12c
4 2 (0.65%) SAP BW
4 2 (0.65%) SQL Server Analysis Services
4 2 (0.65%) SQL Server Integration Services
4 2 (0.65%) SQL Server Reporting Services
5 1 (0.32%) Amazon RDS
5 1 (0.32%) Big Data
5 1 (0.32%) BigQuery
5 1 (0.32%) Data Lake
5 1 (0.32%) Hadoop
Development Applications
1 12 (3.90%) JIRA
2 5 (1.62%) Rational Rhapsody
3 4 (1.30%) Jenkins
3 4 (1.30%) Octopus Deploy
3 4 (1.30%) Sonatype Nexus
3 4 (1.30%) TeamCity
4 3 (0.97%) SQL Server Management Studio (SSMS)
5 2 (0.65%) Hudson
6 1 (0.32%) Balsamiq
6 1 (0.32%) SoapUI
General
1 68 (22.08%) Finance
2 20 (6.49%) Telecoms
3 18 (5.84%) Law
4 17 (5.52%) Banking
5 12 (3.90%) Legal
6 9 (2.92%) Retail
7 8 (2.60%) Pharmaceutical
8 7 (2.27%) Front Office
8 7 (2.27%) Manufacturing
9 6 (1.95%) Local Government
10 5 (1.62%) Aerospace
10 5 (1.62%) Back Office
10 5 (1.62%) Police
11 4 (1.30%) Advertising
11 4 (1.30%) Public Sector
12 2 (0.65%) Digital Economy
12 2 (0.65%) Publishing
13 1 (0.32%) Automotive
13 1 (0.32%) Games
13 1 (0.32%) Marketing
Job Titles
1 61 (19.81%) Analyst
2 42 (13.64%) IT Manager
2 42 (13.64%) Service Manager
3 29 (9.42%) Consultant
4 23 (7.47%) Service Analyst
4 23 (7.47%) ServiceNow Consultant
4 23 (7.47%) Technical Consultant
5 22 (7.14%) Delivery Manager
5 22 (7.14%) Service Delivery Manager
6 21 (6.82%) IT Services Manager
7 20 (6.49%) Support Engineer
8 16 (5.19%) Service Desk Analyst
8 16 (5.19%) Support Analyst
9 15 (4.87%) Business Analyst
9 15 (4.87%) IT Analyst
9 15 (4.87%) IT Support
10 14 (4.55%) Applications Support
10 14 (4.55%) Project Manager
11 13 (4.22%) Team Leader
12 11 (3.57%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 14 (4.55%) .NET
2 6 (1.95%) Middleware
2 6 (1.95%) SOAP
3 5 (1.62%) J2EE
3 5 (1.62%) JMS
3 5 (1.62%) Software Packaging
3 5 (1.62%) Web Services
3 5 (1.62%) WebSphere MQ
4 4 (1.30%) Node.js
4 4 (1.30%) REST
5 2 (0.65%) FIX Protocol
5 2 (0.65%) XML
6 1 (0.32%) ASP.NET Web API
6 1 (0.32%) EDI
6 1 (0.32%) IBM Integration Bus
6 1 (0.32%) IDoc
6 1 (0.32%) LDAP
6 1 (0.32%) Oracle Fusion
6 1 (0.32%) RESTful
6 1 (0.32%) SAP ALE
Miscellaneous
1 35 (11.36%) Analytical Skills
2 14 (4.55%) Management Information System
2 14 (4.55%) User Experience
3 13 (4.22%) Video Conferencing
4 12 (3.90%) Data Centre
5 8 (2.60%) Self-Motivation
6 6 (1.95%) Fat Client
6 6 (1.95%) Thin Client
7 5 (1.62%) Enterprise Software
8 4 (1.30%) Blackberry
8 4 (1.30%) Clustering
8 4 (1.30%) NHS
8 4 (1.30%) Smartphone
9 2 (0.65%) CMDB
9 2 (0.65%) Fixed Income
9 2 (0.65%) LIMS
9 2 (0.65%) Mainframe
9 2 (0.65%) Reinsurance
9 2 (0.65%) Virtual Team
10 1 (0.32%) Analytical Mindset
Operating Systems
1 85 (27.60%) Windows
2 34 (11.04%) Windows 10
3 24 (7.79%) Windows 7
4 23 (7.47%) Linux
5 20 (6.49%) Windows Server
6 14 (4.55%) Windows Server 2012
7 9 (2.92%) Unix
7 9 (2.92%) Windows Server 2008
8 8 (2.60%) Mac OS
9 7 (2.27%) Apple iOS
9 7 (2.27%) Windows 8
10 6 (1.95%) Android
11 3 (0.97%) Red Hat Enterprise Linux
12 2 (0.65%) CentOS
13 1 (0.32%) Mac OS X
Processes & Methodologies
1 308 (100.00%) ITIL
2 120 (38.96%) Service Management
3 75 (24.35%) ITSM
4 59 (19.16%) Service Delivery
5 43 (13.96%) Agile Software Development
6 41 (13.31%) PRINCE2
7 39 (12.66%) Incident Management
7 39 (12.66%) Problem Management
8 38 (12.34%) Project Management
9 36 (11.69%) Problem-Solving
10 35 (11.36%) Stakeholder Management
11 29 (9.42%) Change Management
12 22 (7.14%) Release Management
13 21 (6.82%) Risk Management
14 19 (6.17%) Presales
15 18 (5.84%) Continuous Improvement
16 15 (4.87%) Change Control
17 14 (4.55%) Configuration Management
17 14 (4.55%) DevOps
17 14 (4.55%) People Management
Programming Languages
1 22 (7.14%) PowerShell
2 17 (5.52%) SQL
3 11 (3.57%) Java
4 9 (2.92%) Bash Shell
5 8 (2.60%) C#
5 8 (2.60%) JavaScript
6 6 (1.95%) Python
7 5 (1.62%) Perl
7 5 (1.62%) PHP
7 5 (1.62%) Tcl
8 2 (0.65%) C
8 2 (0.65%) PL/SQL
8 2 (0.65%) Shell Script
8 2 (0.65%) T-SQL
Qualifications
1 29 (9.42%) Degree
2 22 (7.14%) Microsoft Certification
3 14 (4.55%) MCP
4 13 (4.22%) Cisco Certification
5 10 (3.25%) APMP
6 9 (2.92%) CCNA
6 9 (2.92%) CCNP
7 8 (2.60%) MCSE
8 7 (2.27%) A+ Certification
9 6 (1.95%) Numerate Degree
9 6 (1.95%) PMI Certification
9 6 (1.95%) PMP
10 5 (1.62%) MCDST
10 5 (1.62%) Security Cleared
11 4 (1.30%) PRINCE2 Certification
12 2 (0.65%) Computer Science Degree
13 1 (0.32%) IIBA
13 1 (0.32%) Six Sigma Black Belt
13 1 (0.32%) Six Sigma Green Belt
13 1 (0.32%) TOGAF Certification
Quality Assurance & Compliance
1 24 (7.79%) SLA
2 9 (2.92%) QA
3 7 (2.27%) GDPR
3 7 (2.27%) PMO
4 4 (1.30%) ISO/IEC 27001
5 1 (0.32%) PCI DSS
System Software
1 53 (17.21%) Active Directory
2 15 (4.87%) XenApp
3 14 (4.55%) VMware Infrastructure
4 8 (2.60%) XenDesktop
5 6 (1.95%) BitLocker
6 4 (1.30%) Citrix Hypervisor
6 4 (1.30%) Hyper-V
7 2 (0.65%) Microsoft App-V
7 2 (0.65%) vSphere
8 1 (0.32%) Terminal Server
8 1 (0.32%) Virtual Desktop
Systems Management
1 26 (8.44%) SCCM
2 13 (4.22%) Microsoft Intune
3 11 (3.57%) SCOM
4 9 (2.92%) Tivoli
5 7 (2.27%) Single Sign-On
6 4 (1.30%) Ansible
6 4 (1.30%) Nagios
7 2 (0.65%) FortiGate
7 2 (0.65%) ITRS Geneos
7 2 (0.65%) Microsoft Clustering
7 2 (0.65%) Oracle Enterprise Manager
8 1 (0.32%) AirWatch
Vendors
1 100 (32.47%) Microsoft
2 77 (25.00%) ServiceNow
3 27 (8.77%) Oracle
4 18 (5.84%) Citrix
4 18 (5.84%) HP
5 17 (5.52%) VMware
6 15 (4.87%) IBM
7 14 (4.55%) Remedy
8 12 (3.90%) Cisco
9 11 (3.57%) BMC
10 7 (2.27%) Aruba
10 7 (2.27%) iManage
10 7 (2.27%) Juniper
10 7 (2.27%) MuleSoft
11 6 (1.95%) Aderant
11 6 (1.95%) SAP
12 5 (1.62%) Capita
12 5 (1.62%) InterSystems
12 5 (1.62%) Mitel
12 5 (1.62%) TIBCO