Period
to 24 May 2019

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 24 May 2019 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
24 May 2019
Same period 2018 Same period 2017
Rank 412 459 392
Rank change year-on-year +47 -67 -36
Permanent jobs citing ITIL Certification 378 397 534
As % of all permanent IT jobs advertised in London 0.64% 0.57% 0.78%
As % of the Qualifications category 3.04% 2.49% 3.31%
Number of salaries quoted 296 306 460
London median annual salary £60,000 £52,500 £51,500
Median salary % change year-on-year +14.29% +1.94% +3.00%
10th Percentile £31,250 £29,000 £29,000
90th Percentile £78,125 £82,500 £77,500
England median annual salary £52,500 £46,500 £45,000
% change year-on-year +12.90% +3.33% -

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 12,444 15,940 16,143
As % of all permanent IT jobs advertised in London 21.20% 23.00% 23.61%
Number of salaries quoted 9,134 12,122 12,882
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £31,250 £31,250 £30,000
90th Percentile £95,000 £92,500 £87,500
England median annual salary £50,000 £50,000 £45,000
% change year-on-year - +11.11% -4.26%

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in London.

Salary trend for ITIL Certification in London

ITIL Certification
Salary Histogram in London

The salary distribution of IT jobs citing ITIL Certification in London over the 6 months to 24 May 2019.

Salary histogram for ITIL Certification in London

ITIL Certification
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 24 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +35 87 £62,500 +19.05% 1
South London +29 30 £56,250 +33.03%
West London +27 13 £30,000 - 1
North London +20 9 £67,500 +101.49%
East London +30 6 £63,648 +35.42%
ITIL Certification
England

For the 6 months to 24 May 2019, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL Certification.

1 378 (100.00%) ITIL
2 139 (36.77%) Service Management
3 126 (33.33%) Microsoft
4 105 (27.78%) ServiceNow
5 102 (26.98%) Windows
6 92 (24.34%) ITSM
7 83 (21.96%) Active Directory
8 70 (18.52%) Finance
9 63 (16.67%) Service Delivery
10 60 (15.87%) Office 365
11 58 (15.34%) Stakeholder Management
12 57 (15.08%) VMware
13 50 (13.23%) Analytical Skills
14 46 (12.17%) Degree
14 46 (12.17%) VMware Infrastructure
14 46 (12.17%) Windows Server
15 44 (11.64%) Change Management
15 44 (11.64%) Project Management
16 43 (11.38%) Agile Software Development
17 41 (10.85%) Windows 10
17 41 (10.85%) SCCM
17 41 (10.85%) Problem-Solving
18 39 (10.32%) Microsoft Azure
18 39 (10.32%) Microsoft Office
19 37 (9.79%) Configuration Management
20 36 (9.52%) Citrix
20 36 (9.52%) PRINCE2
21 34 (8.99%) SLA
21 34 (8.99%) Microsoft Certification
21 34 (8.99%) Incident Management

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (3.97%) MS Exchange
2 9 (2.38%) Confluence
3 8 (2.12%) Exchange Server 2010
4 7 (1.85%) IBM Notes
5 6 (1.59%) IIS
5 6 (1.59%) SharePoint
6 4 (1.06%) CMS
7 2 (0.53%) Skype for Business
8 1 (0.26%) Apache
8 1 (0.26%) BizTalk Server
8 1 (0.26%) Exchange Server 2013
8 1 (0.26%) JBoss
8 1 (0.26%) JCAPS
8 1 (0.26%) Oracle SOA Suite
8 1 (0.26%) WebSphere
Applications
1 39 (10.32%) Microsoft Office
2 8 (2.12%) Microsoft Excel
3 4 (1.06%) Microsoft PowerPoint
3 4 (1.06%) Microsoft Project
4 3 (0.79%) MS Visio
5 1 (0.26%) Adobe Premiere
5 1 (0.26%) Spreadsheet
Business Applications
1 9 (2.38%) Remedy ITSM
2 5 (1.32%) SAP ERP
3 4 (1.06%) Dynamics CRM
4 3 (0.79%) Summit
Cloud Services
1 60 (15.87%) Office 365
2 39 (10.32%) Microsoft Azure
3 17 (4.50%) Amazon AWS
4 9 (2.38%) Azure Active Directory
5 6 (1.59%) IaaS
6 5 (1.32%) Power Platform
7 3 (0.79%) Cloud Computing
7 3 (0.79%) SaaS
8 1 (0.26%) G Suite
8 1 (0.26%) Google Cloud Platform
8 1 (0.26%) Mimecast
Communications & Networking
1 27 (7.14%) DHCP
2 26 (6.88%) DNS
3 25 (6.61%) WAN
4 24 (6.35%) LAN
4 24 (6.35%) SAN
5 16 (4.23%) TCP/IP
6 14 (3.70%) Internet
7 13 (3.44%) VPN
8 12 (3.17%) Firewall
9 9 (2.38%) VoIP
10 8 (2.12%) Wi-Fi
11 7 (1.85%) Unified Communications
12 6 (1.59%) NetScaler
13 5 (1.32%) Remote Desktop
14 3 (0.79%) IP Telephony
14 3 (0.79%) MPLS
15 2 (0.53%) Network Security
15 2 (0.53%) Skype
15 2 (0.53%) Softphone
15 2 (0.53%) VLAN
Database & Business Intelligence
1 24 (6.35%) SQL Server
2 6 (1.59%) Data Warehouse
3 5 (1.32%) Power BI
3 5 (1.32%) SAP BW
4 3 (0.79%) BusinessObjects
5 2 (0.53%) MySQL
6 1 (0.26%) InterSystems Cache
6 1 (0.26%) Oracle Reports
6 1 (0.26%) SQL Server 2012
Development Applications
1 10 (2.65%) JIRA
2 4 (1.06%) Git (software)
2 4 (1.06%) Visual Studio
3 2 (0.53%) Team Foundation Server
4 1 (0.26%) Ant
4 1 (0.26%) Balsamiq
4 1 (0.26%) Hudson
4 1 (0.26%) Rational Rhapsody
General
1 70 (18.52%) Finance
2 27 (7.14%) Law
3 22 (5.82%) Legal
4 21 (5.56%) Retail
5 16 (4.23%) Banking
6 14 (3.70%) Telecoms
7 8 (2.12%) Advertising
8 7 (1.85%) Manufacturing
9 5 (1.32%) Aerospace
9 5 (1.32%) Back Office
9 5 (1.32%) Front Office
10 3 (0.79%) Automotive
10 3 (0.79%) Billing
10 3 (0.79%) Investment Banking
11 2 (0.53%) Games
11 2 (0.53%) Marketing
11 2 (0.53%) Private Banking
11 2 (0.53%) Retail Banking
12 1 (0.26%) Digital Economy
12 1 (0.26%) Pharmaceutical
Job Titles
1 78 (20.63%) Analyst
2 49 (12.96%) Consultant
3 47 (12.43%) Service Manager
4 43 (11.38%) IT Manager
5 42 (11.11%) ServiceNow Consultant
5 42 (11.11%) Technical Consultant
6 26 (6.88%) Delivery Manager
7 25 (6.61%) Business Analyst
8 24 (6.35%) Service Analyst
9 23 (6.08%) Service Desk Analyst
9 23 (6.08%) Services Delivery Manager
10 20 (5.29%) Support Analyst
11 16 (4.23%) Applications Support
11 16 (4.23%) Architect
11 16 (4.23%) IT Services Manager
12 15 (3.97%) IT Support
12 15 (3.97%) Support Engineer
13 13 (3.44%) Support Manager
14 12 (3.17%) IT Analyst
14 12 (3.17%) Project Manager
Libraries, Frameworks & Software Standards
1 12 (3.17%) .NET
2 6 (1.59%) Software Packaging
3 3 (0.79%) REST
3 3 (0.79%) Web Services
4 2 (0.53%) Hibernate
4 2 (0.53%) JDBC
4 2 (0.53%) Spring
4 2 (0.53%) Struts
5 1 (0.26%) HTML
5 1 (0.26%) J2EE
5 1 (0.26%) JMS
5 1 (0.26%) LDAP
5 1 (0.26%) Middleware
5 1 (0.26%) WebSphere MQ
Miscellaneous
1 50 (13.23%) Analytical Skills
2 31 (8.20%) Management Information System
3 26 (6.88%) Data Centre
4 25 (6.61%) Self-Motivation
5 16 (4.23%) Fat Client
5 16 (4.23%) Thin Client
6 14 (3.70%) Clustering
7 11 (2.91%) CMDB
7 11 (2.91%) Virtual Team
8 7 (1.85%) Internet of Things
8 7 (1.85%) Public Cloud
8 7 (1.85%) Robotics
8 7 (1.85%) User Experience
9 6 (1.59%) Enterprise Software
9 6 (1.59%) LIMS
9 6 (1.59%) NHS
10 4 (1.06%) Foreign Exchange (FX)
10 4 (1.06%) Reinsurance
10 4 (1.06%) Smartphone
11 3 (0.79%) Video Conferencing
Operating Systems
1 102 (26.98%) Windows
2 46 (12.17%) Windows Server
3 41 (10.85%) Windows 10
4 27 (7.14%) Windows Server 2012
5 26 (6.88%) Windows 7
6 25 (6.61%) Linux
6 25 (6.61%) Windows Server 2008
7 6 (1.59%) Android
7 6 (1.59%) Apple iOS
7 6 (1.59%) Red Hat Enterprise Linux
8 4 (1.06%) CentOS
8 4 (1.06%) Debian
8 4 (1.06%) Mac OS
8 4 (1.06%) Ubuntu
8 4 (1.06%) Windows 2000
9 3 (0.79%) Unix
9 3 (0.79%) Windows 8
10 2 (0.53%) Windows Server 2003
11 1 (0.26%) Solaris
11 1 (0.26%) VMS
Processes & Methodologies
1 378 (100.00%) ITIL
2 139 (36.77%) Service Management
3 92 (24.34%) ITSM
4 63 (16.67%) Service Delivery
5 58 (15.34%) Stakeholder Management
6 44 (11.64%) Change Management
6 44 (11.64%) Project Management
7 43 (11.38%) Agile Software Development
8 41 (10.85%) Problem-Solving
9 37 (9.79%) Configuration Management
10 36 (9.52%) PRINCE2
11 34 (8.99%) Incident Management
12 33 (8.73%) Problem Management
13 31 (8.20%) Business Analysis
14 30 (7.94%) Continuous Improvement
15 23 (6.08%) People Management
16 21 (5.56%) Presales
17 20 (5.29%) Asset Management
17 20 (5.29%) Business Intelligence
17 20 (5.29%) Document Management
Programming Languages
1 27 (7.14%) SQL
2 25 (6.61%) PowerShell
3 9 (2.38%) C
3 9 (2.38%) Java
4 4 (1.06%) Python
5 3 (0.79%) PL/SQL
5 3 (0.79%) Shell Script
6 2 (0.53%) C#
6 2 (0.53%) JavaScript
6 2 (0.53%) Perl
6 2 (0.53%) T-SQL
7 1 (0.26%) Bash Shell
7 1 (0.26%) PHP
7 1 (0.26%) Tcl
Qualifications
1 46 (12.17%) Degree
2 34 (8.99%) Microsoft Certification
3 16 (4.23%) MCSE
4 12 (3.17%) APMP
5 11 (2.91%) MCP
6 9 (2.38%) A+ Certification
7 7 (1.85%) MCDST
8 6 (1.59%) PMI Certification
9 5 (1.32%) MCSA
9 5 (1.32%) PRINCE2 Certification
10 4 (1.06%) PMP
11 3 (0.79%) Cisco Certification
11 3 (0.79%) CISSP
11 3 (0.79%) PRINCE2 Practitioner
12 2 (0.53%) MOS
12 2 (0.53%) Numerate Degree
12 2 (0.53%) TOGAF Certification
13 1 (0.26%) AWS Certification
13 1 (0.26%) Computer Science Degree
13 1 (0.26%) Master's Degree
Quality Assurance & Compliance
1 34 (8.99%) SLA
2 9 (2.38%) GDPR
2 9 (2.38%) QA
3 2 (0.53%) COBIT
3 2 (0.53%) ISO/IEC 27001
3 2 (0.53%) PCI DSS
System Software
1 83 (21.96%) Active Directory
2 46 (12.17%) VMware Infrastructure
3 24 (6.35%) XenApp
4 18 (4.76%) XenDesktop
5 12 (3.17%) Microsoft App-V
6 9 (2.38%) Firmware
6 9 (2.38%) VMware NSX
7 5 (1.32%) BitLocker
8 4 (1.06%) Citrix Hypervisor
9 3 (0.79%) Virtual Desktop
9 3 (0.79%) vSphere
10 2 (0.53%) VMware ESXi
11 1 (0.26%) Docker
11 1 (0.26%) Hyper-V
11 1 (0.26%) KVM
11 1 (0.26%) NFS
11 1 (0.26%) Xsan
Systems Management
1 41 (10.85%) SCCM
2 19 (5.03%) SCOM
3 14 (3.70%) Microsoft Clustering
4 11 (2.91%) Single Sign-On
4 11 (2.91%) vCenter Server
5 10 (2.65%) EMC NetWorker
6 9 (2.38%) Microsoft Intune
7 8 (2.12%) Tivoli
8 4 (1.06%) Nagios
9 3 (0.79%) IBM BigFix
10 1 (0.26%) AirWatch
10 1 (0.26%) Backup Exec
10 1 (0.26%) Opscode Chef
10 1 (0.26%) PowerCLI
10 1 (0.26%) Scalr
10 1 (0.26%) vMotion
10 1 (0.26%) WSUS
Vendors
1 126 (33.33%) Microsoft
2 105 (27.78%) ServiceNow
3 57 (15.08%) VMware
4 36 (9.52%) Citrix
5 30 (7.94%) HP
6 16 (4.23%) Cisco
7 13 (3.44%) Dell
7 13 (3.44%) IBM
8 12 (3.17%) Wyse
9 10 (2.65%) Remedy
10 9 (2.38%) BMC
11 8 (2.12%) iManage
11 8 (2.12%) Oracle
11 8 (2.12%) WorldPay
12 7 (1.85%) Lotus
12 7 (1.85%) SAP
13 6 (1.59%) Google
14 5 (1.32%) Mitel
15 4 (1.06%) Red Hat
15 4 (1.06%) Splunk