Period
to 18 October 2021

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 18 October 2021 with a comparison to the same period in the previous 2 years.

ITIL Certification
England > London
6 months to
18 Oct 2021
Same period 2020 Same period 2019
Rank 536 364 455
Rank change year-on-year -172 +91 +20
Permanent jobs citing ITIL Certification 193 111 309
As % of all permanent jobs advertised in London 0.38% 0.57% 0.56%
As % of the Qualifications category 2.21% 2.85% 2.81%
Number of salaries quoted 171 105 255
10th Percentile £35,750 £33,750 £31,250
25th Percentile £45,000 £45,500 £38,750
Median annual salary (50th Percentile) £57,500 £55,000 £55,000
Median % change year-on-year +4.55% - -
75th Percentile £72,500 £73,750 £65,000
90th Percentile £82,500 £82,500 £71,250
England median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% -

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 8,733 3,890 10,986
As % of all permanent IT jobs advertised in London 17.35% 20.09% 20.09%
Number of salaries quoted 5,403 3,100 8,357
10th Percentile £37,500 £37,500 £31,250
25th Percentile £48,750 £47,750 £42,500
Median annual salary (50th Percentile) £65,000 £65,000 £60,000
Median % change year-on-year - +8.33% -
75th Percentile £85,000 £83,750 £78,750
90th Percentile £100,000 £110,000 £96,250
England median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL Certification in London.

Salary trend for ITIL Certification in London

ITIL Certification
Salary Histogram in London

Salary distribution for jobs citing ITIL Certification in London over the 6 months to 18 October 2021.

Salary histogram for ITIL Certification in London

ITIL Certification
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 18 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -61 19 £65,000 +23.81% 2
West London -73 10 £42,914 -21.97% 2
South London -24 7 £44,047 +1.77% 2
East London - 3 £48,000 -
North London - 1 £62,500 -
ITIL Certification
England

For the 6 months to 18 October 2021, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL Certification.

1 193 (100.00%) ITIL
2 77 (39.90%) Microsoft
3 64 (33.16%) Service Management
4 61 (31.61%) Service Delivery
5 60 (31.09%) Social Skills
6 58 (30.05%) Finance
7 57 (29.53%) ITSM
8 53 (27.46%) Windows
9 46 (23.83%) ServiceNow
10 40 (20.73%) Microsoft 365
10 40 (20.73%) Agile Software Development
11 37 (19.17%) Degree
12 36 (18.65%) Azure
13 32 (16.58%) Incident Management
14 31 (16.06%) Windows Server
15 28 (14.51%) Active Directory
16 27 (13.99%) Stakeholder Management
17 25 (12.95%) Problem-Solving
18 23 (11.92%) Project Management
18 23 (11.92%) Analytical Skills
18 23 (11.92%) Continuous Improvement
19 22 (11.40%) SQL
19 22 (11.40%) Microsoft Office
19 22 (11.40%) Law
20 21 (10.88%) WAN
21 20 (10.36%) CRM
22 18 (9.33%) Linux
22 18 (9.33%) Microsoft Certification
22 18 (9.33%) VMware
22 18 (9.33%) Release Management

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.63%) MS Exchange
1 7 (3.63%) SharePoint
2 3 (1.55%) Confluence
2 3 (1.55%) Exchange Server 2010
3 2 (1.04%) CMS
3 2 (1.04%) Headless CMS
3 2 (1.04%) IIS
4 1 (0.52%) Blackberry Enterprise Server
4 1 (0.52%) Oracle SOA Suite
4 1 (0.52%) Skype for Business
Applications
1 22 (11.40%) Microsoft Office
2 8 (4.15%) Microsoft Excel
3 7 (3.63%) Microsoft Project
4 6 (3.11%) MS Visio
5 4 (2.07%) Microsoft PowerPoint
Business Applications
1 4 (2.07%) Elite 3E
2 3 (1.55%) Exchequer
3 2 (1.04%) Dynamics CRM
3 2 (1.04%) Murex MxG2000
4 1 (0.52%) Dynamics AX
4 1 (0.52%) Dynamics GP
4 1 (0.52%) Remedy ITSM
Cloud Services
1 40 (20.73%) Microsoft 365
2 36 (18.65%) Azure
3 11 (5.70%) Power Platform
4 8 (4.15%) AWS
5 4 (2.07%) Azure Cosmos DB
5 4 (2.07%) Dynamics 365
6 3 (1.55%) Azure Data Factory
6 3 (1.55%) Datadog
6 3 (1.55%) Mimecast
6 3 (1.55%) SaaS
7 2 (1.04%) Azure Logic Apps
7 2 (1.04%) GCP
7 2 (1.04%) OneDrive
8 1 (0.52%) Amazon CloudWatch
8 1 (0.52%) Amazon EC2
8 1 (0.52%) Azure Active Directory
8 1 (0.52%) CloudFront
8 1 (0.52%) Google Workspace
8 1 (0.52%) Power Automate
Communications & Networking
1 21 (10.88%) WAN
2 17 (8.81%) LAN
3 14 (7.25%) DNS
4 11 (5.70%) DHCP
4 11 (5.70%) Firewall
5 8 (4.15%) TCP/IP
5 8 (4.15%) VPN
5 8 (4.15%) Wi-Fi
6 7 (3.63%) VoIP
7 6 (3.11%) Intranet
7 6 (3.11%) Wireless
8 5 (2.59%) Network Security
9 4 (2.07%) Unified Communications
10 3 (1.55%) FTP
10 3 (1.55%) Remote Desktop
10 3 (1.55%) VLAN
11 2 (1.04%) Internet
11 2 (1.04%) PBX
11 2 (1.04%) SMTP
11 2 (1.04%) SSL
Database & Business Intelligence
1 14 (7.25%) SQL Server
2 11 (5.70%) Power BI
3 8 (4.15%) SQL Server 2012
4 5 (2.59%) SQL Server Integration Services
5 4 (2.07%) SQL Server Analysis Services
5 4 (2.07%) SQL Server Reporting Services
6 3 (1.55%) Azure SQL Database
6 3 (1.55%) Data Vault
6 3 (1.55%) Data Warehouse
6 3 (1.55%) RDBMS
6 3 (1.55%) Relational Database
6 3 (1.55%) SQL Server 2008
6 3 (1.55%) SQL Server 2019
7 1 (0.52%) Amazon DynamoDB
7 1 (0.52%) DB2
7 1 (0.52%) IDOL
7 1 (0.52%) MySQL
Development Applications
1 8 (4.15%) JIRA
General
1 60 (31.09%) Social Skills
2 58 (30.05%) Finance
3 23 (11.92%) Analytical Skills
4 22 (11.40%) Law
5 17 (8.81%) Telecoms
6 14 (7.25%) Banking
7 13 (6.74%) Presentation Skills
8 10 (5.18%) Inclusion and Diversity
9 9 (4.66%) Legal
10 8 (4.15%) Retail
11 7 (3.63%) Front Office
12 6 (3.11%) Back Office
13 5 (2.59%) Marketing
14 3 (1.55%) Advertising
14 3 (1.55%) Investment Banking
14 3 (1.55%) Pharmaceutical
15 2 (1.04%) Financial Institution
15 2 (1.04%) Influencing Skills
16 1 (0.52%) Games
16 1 (0.52%) Manufacturing
Job Titles
1 40 (20.73%) Service Manager
2 28 (14.51%) Analyst
2 28 (14.51%) Delivery Manager
3 25 (12.95%) Service Delivery Manager
4 19 (9.84%) IT Manager
5 14 (7.25%) Head of Delivery
5 14 (7.25%) Head of Service Delivery
5 14 (7.25%) Support Analyst
6 13 (6.74%) Applications Support
7 11 (5.70%) Architect
8 10 (5.18%) Service Desk Manager
9 9 (4.66%) Incident Manager
9 9 (4.66%) IT Services Manager
9 9 (4.66%) Technical Trainer
9 9 (4.66%) Trainer
10 8 (4.15%) 2nd Line Support
10 8 (4.15%) Administrator
10 8 (4.15%) Applications Support Analyst
10 8 (4.15%) Lead Architect
11 7 (3.63%) Support Manager
Libraries, Frameworks & Software Standards
1 4 (2.07%) FIX Protocol
1 4 (2.07%) HTML
1 4 (2.07%) XML
2 3 (1.55%) AngularJS
2 3 (1.55%) CSS
2 3 (1.55%) JSON
2 3 (1.55%) REST
2 3 (1.55%) SOAP
2 3 (1.55%) Twitter Bootstrap
2 3 (1.55%) Velocity
2 3 (1.55%) Web Services
3 2 (1.04%) Middleware
4 1 (0.52%) .NET
4 1 (0.52%) YAML
Miscellaneous
1 16 (8.29%) Self-Motivation
2 14 (7.25%) Management Information System
3 11 (5.70%) NHS
4 6 (3.11%) Enterprise Software
5 5 (2.59%) Fixed Income
5 5 (2.59%) Housing Association
6 4 (2.07%) CMDB
6 4 (2.07%) Equities
6 4 (2.07%) Reinsurance
6 4 (2.07%) Replication
6 4 (2.07%) SWIFT
7 3 (1.55%) Derivative
7 3 (1.55%) Foreign Exchange (FX)
7 3 (1.55%) Microsoft Licensing
7 3 (1.55%) Private Cloud
7 3 (1.55%) Public Cloud
7 3 (1.55%) Wiki
8 2 (1.04%) Hedge funds
8 2 (1.04%) Video Conferencing
8 2 (1.04%) Virtual Team
Operating Systems
1 53 (27.46%) Windows
2 31 (16.06%) Windows Server
3 18 (9.33%) Linux
4 15 (7.77%) Windows 10
5 8 (4.15%) Mac OS
6 7 (3.63%) Unix
7 5 (2.59%) Apple iOS
8 4 (2.07%) Windows Server 2016
9 3 (1.55%) Mac OS X
9 3 (1.55%) Red Hat Enterprise Linux
9 3 (1.55%) Ubuntu
9 3 (1.55%) Windows Server 2008
9 3 (1.55%) Windows Server 2012
Processes & Methodologies
1 193 (100.00%) ITIL
2 64 (33.16%) Service Management
3 61 (31.61%) Service Delivery
4 57 (29.53%) ITSM
5 40 (20.73%) Agile Software Development
6 32 (16.58%) Incident Management
7 27 (13.99%) Stakeholder Management
8 25 (12.95%) Problem-Solving
9 23 (11.92%) Continuous Improvement
9 23 (11.92%) Project Management
10 20 (10.36%) CRM
11 18 (9.33%) Release Management
12 16 (8.29%) Mentoring
12 16 (8.29%) Problem Management
12 16 (8.29%) Service Delivery Management
13 15 (7.77%) Asset Management
13 15 (7.77%) Change Management
14 14 (7.25%) Computer Science
14 14 (7.25%) Cybersecurity
14 14 (7.25%) Scrum
Programming Languages
1 22 (11.40%) SQL
2 10 (5.18%) PowerShell
3 5 (2.59%) C
4 4 (2.07%) JavaScript
5 3 (1.55%) T-SQL
6 1 (0.52%) Bicep
6 1 (0.52%) Java
Qualifications
1 37 (19.17%) Degree
2 18 (9.33%) Microsoft Certification
3 9 (4.66%) CCNA
3 9 (4.66%) Cisco Certification
3 9 (4.66%) MCP
4 8 (4.15%) Computer Science Degree
5 6 (3.11%) ITIL Foundation Certificate
6 5 (2.59%) CISSP
6 5 (2.59%) PRINCE2 Certification
7 4 (2.07%) CHECK Team Member
8 3 (1.55%) MCITP
8 3 (1.55%) MCSE
8 3 (1.55%) PMI Certification
8 3 (1.55%) PMP
9 2 (1.04%) MCSD
10 1 (0.52%) CAPM
10 1 (0.52%) CISA
10 1 (0.52%) CRISC
10 1 (0.52%) HND
10 1 (0.52%) MCSA
Quality Assurance & Compliance
1 15 (7.77%) SLA
2 14 (7.25%) ISO/IEC 27001
3 5 (2.59%) QA
4 4 (2.07%) PCI DSS
5 2 (1.04%) GDPR
5 2 (1.04%) NCSC
6 1 (0.52%) COBIT
6 1 (0.52%) GRC
6 1 (0.52%) ISO 9000
6 1 (0.52%) ISO/IEC 20000
6 1 (0.52%) NIST
System Software
1 28 (14.51%) Active Directory
2 14 (7.25%) VMware Infrastructure
3 8 (4.15%) Hyper-V
4 3 (1.55%) Terminal Services
4 3 (1.55%) vCloud
5 2 (1.04%) XenDesktop
6 1 (0.52%) DFS Replication
6 1 (0.52%) Veritas Cluster Server
6 1 (0.52%) VMware Workstation
6 1 (0.52%) vSphere
Systems Management
1 11 (5.70%) Microsoft Intune
2 5 (2.59%) WSUS
3 4 (2.07%) Terraform
4 3 (1.55%) Nagios
4 3 (1.55%) Opsgenie
4 3 (1.55%) SCCM
5 1 (0.52%) Active Directory Federation Services
5 1 (0.52%) McAfee ePO
5 1 (0.52%) Microsoft Clustering
5 1 (0.52%) NetBackup
5 1 (0.52%) OfficeScan
5 1 (0.52%) SCOM
5 1 (0.52%) Trend Micro Deep Security
5 1 (0.52%) vCenter Server
Vendors
1 77 (39.90%) Microsoft
2 46 (23.83%) ServiceNow
3 18 (9.33%) VMware
4 8 (4.15%) Citrix
4 8 (4.15%) HP
5 7 (3.63%) Apple
6 5 (2.59%) Salesforce.com
7 4 (2.07%) Aruba
7 4 (2.07%) Dell
7 4 (2.07%) iManage
7 4 (2.07%) Meraki
7 4 (2.07%) Trayport
8 3 (1.55%) Adobe
8 3 (1.55%) Canon
8 3 (1.55%) Databricks
8 3 (1.55%) MobileIron
8 3 (1.55%) Palo Alto
8 3 (1.55%) RedGate
8 3 (1.55%) Sophos
8 3 (1.55%) Veeam