Period
to 25 January 2022

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 25 January 2022 with a comparison to the same period in the previous 2 years.

ITIL Certification
England > London
6 months to
25 Jan 2022
Same period 2021 Same period 2020
Rank 500 407 473
Rank change year-on-year -93 +66 -4
Permanent jobs citing ITIL Certification 245 113 261
As % of all permanent jobs advertised in London 0.48% 0.47% 0.51%
As % of the Qualifications category 2.63% 2.54% 2.65%
Number of salaries quoted 226 109 225
10th Percentile £41,250 £36,750 £32,500
25th Percentile £45,000 £45,000 £41,250
Median annual salary (50th Percentile) £57,542 £55,000 £55,000
Median % change year-on-year +4.62% - -8.33%
75th Percentile £71,186 £72,500 £65,000
90th Percentile £83,125 £80,000 £77,000
England median annual salary £50,000 £45,000 £47,500
% change year-on-year +11.11% -5.26% -5.00%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 9,310 4,457 9,862
As % of all permanent IT jobs advertised in London 18.18% 18.50% 19.39%
Number of salaries quoted 5,640 3,601 7,630
10th Percentile £38,750 £39,000 £31,250
25th Percentile £49,500 £50,000 £42,500
Median annual salary (50th Percentile) £67,500 £65,000 £60,000
Median % change year-on-year +3.85% +8.33% -
75th Percentile £87,500 £82,500 £77,500
90th Percentile £100,000 £95,000 £95,000
England median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL Certification in London.

Salary trend for ITIL Certification in London

ITIL Certification
Salary Histogram in London

Salary distribution for jobs citing ITIL Certification in London over the 6 months to 25 January 2022.

Salary histogram for ITIL Certification in London

ITIL Certification
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 25 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -21 44 £64,250 +22.38% 12
South London -14 11 £44,047 +1.77% 1
West London -62 10 £55,000 - 5
East London - 5 £48,000 - 1
North London - 1 £62,500 - 1
ITIL Certification
England

For the 6 months to 25 January 2022, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL Certification.

1 245 (100.00%) ITIL
2 108 (44.08%) Social Skills
3 102 (41.63%) Service Management
4 95 (38.78%) ITSM
5 75 (30.61%) Microsoft
6 60 (24.49%) Problem Management
7 52 (21.22%) Service Delivery
7 52 (21.22%) Change Management
8 51 (20.82%) Windows
9 50 (20.41%) Project Management
9 50 (20.41%) Finance
10 45 (18.37%) Telecoms
11 43 (17.55%) Agile Software Development
12 42 (17.14%) ServiceNow
13 41 (16.73%) Degree
13 41 (16.73%) Trend Analysis
14 38 (15.51%) Azure
14 38 (15.51%) Microsoft 365
15 36 (14.69%) Problem-Solving
16 34 (13.88%) Incident Management
17 32 (13.06%) VMware
18 31 (12.65%) SQL
18 31 (12.65%) WAN
19 30 (12.24%) Active Directory
19 30 (12.24%) Microsoft Office
20 29 (11.84%) Continuous Improvement
21 28 (11.43%) Analytical Skills
22 25 (10.20%) PRINCE2
23 24 (9.80%) Microsoft Certification
23 24 (9.80%) SLA

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (2.86%) SharePoint
2 3 (1.22%) Confluence
3 2 (0.82%) MS Exchange
3 2 (0.82%) Skype for Business
4 1 (0.41%) Exchange Server 2010
4 1 (0.41%) Oracle SOA Suite
4 1 (0.41%) SharePoint 2010
Applications
1 30 (12.24%) Microsoft Office
2 15 (6.12%) Microsoft Project
3 13 (5.31%) MS Visio
4 6 (2.45%) Microsoft Excel
5 4 (1.63%) Microsoft PowerPoint
Business Applications
1 5 (2.04%) SAP LE
1 5 (2.04%) SAP SD
2 3 (1.22%) HiPortfolio
2 3 (1.22%) MultiFonds
2 3 (1.22%) SimCorp Dimension
3 2 (0.82%) Dynamics CRM
3 2 (0.82%) Dynamics NAV
3 2 (0.82%) Elite 3E
3 2 (0.82%) Murex MxG2000
3 2 (0.82%) Summit
4 1 (0.41%) Dynamics AX
4 1 (0.41%) Remedy ITSM
4 1 (0.41%) Sentinel
Cloud Services
1 38 (15.51%) Azure
1 38 (15.51%) Microsoft 365
2 10 (4.08%) Power Platform
3 8 (3.27%) AWS
4 7 (2.86%) Dynamics 365
5 6 (2.45%) SaaS
6 5 (2.04%) Azure Cosmos DB
7 4 (1.63%) Azure Active Directory
7 4 (1.63%) PaaS
8 3 (1.22%) Azure Logic Apps
8 3 (1.22%) Google Workspace
9 2 (0.82%) Azure Data Factory
9 2 (0.82%) Azure Event Grid
9 2 (0.82%) Google Analytics
9 2 (0.82%) IaaS
10 1 (0.41%) Azure ExpressRoute
10 1 (0.41%) Azure Monitor
10 1 (0.41%) Firebase
10 1 (0.41%) IBM Cloud
10 1 (0.41%) SoftLayer
Communications & Networking
1 31 (12.65%) WAN
2 12 (4.90%) DHCP
2 12 (4.90%) DNS
2 12 (4.90%) VoIP
3 11 (4.49%) LAN
3 11 (4.49%) Wireless
4 8 (3.27%) Wi-Fi
5 7 (2.86%) TCP/IP
6 6 (2.45%) Network Security
6 6 (2.45%) VLAN
6 6 (2.45%) VPN
7 5 (2.04%) Firewall
8 3 (1.22%) Intranet
8 3 (1.22%) SD-WAN
8 3 (1.22%) Skype
8 3 (1.22%) Unified Communications
9 2 (0.82%) Asterisk PBX
9 2 (0.82%) PBX
10 1 (0.41%) HTTPS
10 1 (0.41%) SSL
Database & Business Intelligence
1 20 (8.16%) SQL Server
2 10 (4.08%) Metadata
2 10 (4.08%) Power BI
3 7 (2.86%) Data Warehouse
4 4 (1.63%) SQL Server 2012
5 3 (1.22%) DB2
5 3 (1.22%) SQL Server Integration Services
6 2 (0.82%) Azure SQL Database
6 2 (0.82%) RDBMS
6 2 (0.82%) Relational Database
6 2 (0.82%) SQL Server 2008
6 2 (0.82%) SQL Server 2019
6 2 (0.82%) SQL Server Analysis Services
6 2 (0.82%) SQL Server Reporting Services
7 1 (0.41%) Data Mining
7 1 (0.41%) IDOL
Development Applications
1 10 (4.08%) JIRA
2 3 (1.22%) Git (software)
General
1 108 (44.08%) Social Skills
2 50 (20.41%) Finance
3 45 (18.37%) Telecoms
4 28 (11.43%) Analytical Skills
5 12 (4.90%) Banking
6 9 (3.67%) Back Office
6 9 (3.67%) Front Office
7 6 (2.45%) Law
7 6 (2.45%) Spanish Language
8 5 (2.04%) Advertising
8 5 (2.04%) Influencing Skills
8 5 (2.04%) Legal
8 5 (2.04%) Retail
9 4 (1.63%) Investment Banking
9 4 (1.63%) Marketing
10 3 (1.22%) Presentation Skills
11 2 (0.82%) Financial Institution
11 2 (0.82%) Inclusion and Diversity
11 2 (0.82%) Manufacturing
12 1 (0.41%) International Banking
Job Titles
1 56 (22.86%) Analyst
2 34 (13.88%) Service Manager
3 33 (13.47%) IT Manager
4 19 (7.76%) ITIL Service Management Specialist
4 19 (7.76%) ITSM Specialist
4 19 (7.76%) Service Management Specialist
4 19 (7.76%) Support Analyst
5 16 (6.53%) Architect
6 15 (6.12%) Systems Analyst
7 14 (5.71%) Applications Support
7 14 (5.71%) Delivery Manager
7 14 (5.71%) Incident Manager
8 13 (5.31%) Insurance Systems Analyst
9 12 (4.90%) Applications Support Analyst
9 12 (4.90%) Business Analyst
9 12 (4.90%) Head of Delivery
9 12 (4.90%) Head of Service Delivery
9 12 (4.90%) Problem Manager
9 12 (4.90%) Project Manager
10 11 (4.49%) Senior Analyst
Libraries, Frameworks & Software Standards
1 8 (3.27%) EDI
1 8 (3.27%) EDIFACT
2 6 (2.45%) HTML
2 6 (2.45%) XML
3 5 (2.04%) FIX Protocol
3 5 (2.04%) JSON
4 4 (1.63%) AngularJS
4 4 (1.63%) CSS
4 4 (1.63%) REST
4 4 (1.63%) SOAP
4 4 (1.63%) Twitter Bootstrap
4 4 (1.63%) Web Services
5 3 (1.22%) .NET
5 3 (1.22%) Velocity
5 3 (1.22%) YAML
6 2 (0.82%) Middleware
6 2 (0.82%) RESTful
7 1 (0.41%) .NET Core
7 1 (0.41%) .NET Framework
7 1 (0.41%) Flutter
Miscellaneous
1 15 (6.12%) NHS
2 13 (5.31%) Management Information System
3 8 (3.27%) CMDB
4 6 (2.45%) Derivative
4 6 (2.45%) Enterprise Software
4 6 (2.45%) Fixed Income
4 6 (2.45%) Housing Association
4 6 (2.45%) User Experience
5 5 (2.04%) Data Centre
5 5 (2.04%) Equities
5 5 (2.04%) SWIFT
6 4 (1.63%) Foreign Exchange (FX)
6 4 (1.63%) Legacy Systems
6 4 (1.63%) Public Cloud
6 4 (1.63%) Replication
7 3 (1.22%) FMCG
7 3 (1.22%) iSeries
7 3 (1.22%) Microsoft Licensing
7 3 (1.22%) Reinsurance
7 3 (1.22%) Wiki
Operating Systems
1 51 (20.82%) Windows
2 18 (7.35%) Windows Server
3 15 (6.12%) Linux
4 12 (4.90%) Unix
5 6 (2.45%) Windows 10
6 3 (1.22%) Windows Server 2012
7 2 (0.82%) Apple iOS
7 2 (0.82%) Mac OS
7 2 (0.82%) Windows Server 2016
7 2 (0.82%) Windows Server 2019
8 1 (0.41%) Windows 7
8 1 (0.41%) Windows Server 2008
Processes & Methodologies
1 245 (100.00%) ITIL
2 102 (41.63%) Service Management
3 95 (38.78%) ITSM
4 60 (24.49%) Problem Management
5 52 (21.22%) Change Management
5 52 (21.22%) Service Delivery
6 50 (20.41%) Project Management
7 43 (17.55%) Agile Software Development
8 41 (16.73%) Trend Analysis
9 36 (14.69%) Problem-Solving
10 34 (13.88%) Incident Management
11 29 (11.84%) Continuous Improvement
12 25 (10.20%) PRINCE2
13 22 (8.98%) Computer Science
13 22 (8.98%) Release Management
13 22 (8.98%) Stakeholder Management
14 21 (8.57%) Cybersecurity
15 19 (7.76%) Asset Management
16 16 (6.53%) Waterfall
17 15 (6.12%) Business Analysis
Programming Languages
1 31 (12.65%) SQL
2 13 (5.31%) PowerShell
3 6 (2.45%) JavaScript
4 3 (1.22%) Bicep
5 2 (0.82%) Java
5 2 (0.82%) Python
5 2 (0.82%) Shell Script
6 1 (0.41%) C#
6 1 (0.41%) T-SQL
6 1 (0.41%) VBScript
Qualifications
1 41 (16.73%) Degree
2 24 (9.80%) Microsoft Certification
3 8 (3.27%) MCP
4 7 (2.86%) Cisco Certification
4 7 (2.86%) Computer Science Degree
5 5 (2.04%) CCNA
5 5 (2.04%) CHECK Team Member
5 5 (2.04%) ITIL Foundation Certificate
6 4 (1.63%) CISMP
6 4 (1.63%) CISSP
7 3 (1.22%) CCNP
7 3 (1.22%) MCSE
7 3 (1.22%) PMI Certification
7 3 (1.22%) PMP
7 3 (1.22%) PRINCE2 Certification
8 2 (0.82%) APMP
8 2 (0.82%) CISA
8 2 (0.82%) CRISC
8 2 (0.82%) HND
8 2 (0.82%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 24 (9.80%) SLA
2 20 (8.16%) ISO/IEC 27001
3 13 (5.31%) QA
4 10 (4.08%) Sarbanes-Oxley
5 4 (1.63%) Cyber Essentials
5 4 (1.63%) Cyber Essentials PLUS
5 4 (1.63%) GDPR
5 4 (1.63%) PCI DSS
6 3 (1.22%) NCSC
7 2 (0.82%) ISO/IEC 20000
8 1 (0.41%) COBIT
8 1 (0.41%) GRC
8 1 (0.41%) NIST
8 1 (0.41%) PMO
System Software
1 30 (12.24%) Active Directory
2 19 (7.76%) VMware Infrastructure
3 13 (5.31%) Hyper-V
4 2 (0.82%) VMware Workstation
4 2 (0.82%) vSphere
5 1 (0.41%) Virtual Desktop
5 1 (0.41%) VMware ESXi
5 1 (0.41%) VMware NSX
5 1 (0.41%) XenApp
Systems Management
1 6 (2.45%) Microsoft Intune
2 5 (2.04%) SCCM
3 3 (1.22%) Terraform
4 2 (0.82%) Active Directory Federation Services
4 2 (0.82%) EMC NetWorker
4 2 (0.82%) Nagios
5 1 (0.41%) Cisco CUCM
5 1 (0.41%) Cisco Prime
5 1 (0.41%) Microsoft Clustering
5 1 (0.41%) NetBackup
5 1 (0.41%) Single Sign-On
Vendors
1 75 (30.61%) Microsoft
2 42 (17.14%) ServiceNow
3 32 (13.06%) VMware
4 18 (7.35%) Oracle
5 8 (3.27%) Citrix
5 8 (3.27%) SAP
6 7 (2.86%) Aruba
6 7 (2.86%) HP
7 5 (2.04%) Cisco
7 5 (2.04%) Trayport
8 4 (1.63%) Dell
8 4 (1.63%) Snow
9 3 (1.22%) Bloomberg
9 3 (1.22%) Guidewire
9 3 (1.22%) JD Edwards
9 3 (1.22%) Reuters
9 3 (1.22%) SimCorp
9 3 (1.22%) SolarWinds
10 2 (0.82%) Google
10 2 (0.82%) Murex