Period
to 11 December 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 11 December 2018 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
England > London
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 423 451 410
Rank change year-on-year +28 -41 -35
Permanent jobs citing ITIL Certification 407 469 525
As % of all permanent IT jobs advertised in London 0.61% 0.63% 0.71%
As % of the Qualifications category 2.82% 2.81% 2.92%
Number of salaries quoted 321 408 468
London median annual salary £55,000 £55,000 £49,250
Median salary % change year-on-year - +11.68% -6.19%
10th Percentile £28,250 £31,250 £27,000
90th Percentile £85,000 £82,500 £77,500
England median annual salary £49,875 £47,500 £45,000
% change year-on-year +5.00% +5.56% -

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
London
Permanent vacancies requiring academic qualifications or professional certifications 14,456 16,716 17,982
As % of all permanent IT jobs advertised in London 21.72% 22.51% 24.30%
Number of salaries quoted 10,806 12,571 14,834
London median annual salary £60,000 £55,152 £55,000
Median salary % change year-on-year +8.79% +0.28% +1.38%
10th Percentile £31,250 £30,750 £31,250
90th Percentile £95,000 £88,750 £87,500
England median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

ITIL Certification
Job Vacancy Trend in London

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL Certification in London

ITIL Certification
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in London.

Salary trend for ITIL Certification in London

ITIL Certification
Salary Histogram in London

The salary distribution of IT jobs citing ITIL Certification in London over the 6 months to 11 December 2018.

Salary histogram for ITIL Certification in London

ITIL Certification
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the London region over the 6 months to 11 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +9 79 £62,500 +25.00% 10
South London +25 37 £47,500 -4.79% 8
West London +17 18 £45,000 -4.76% 4
East London +10 9 £62,500 +6.38% 2
North London +13 4 £57,250 -4.58% 1
ITIL Certification
England

For the 6 months to 11 December 2018, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL Certification.

1 407 (100.00%) ITIL
2 149 (36.61%) Finance
3 135 (33.17%) Service Management
4 113 (27.76%) Windows
5 105 (25.80%) Change Management
6 98 (24.08%) Microsoft
7 89 (21.87%) Stakeholder Management
8 84 (20.64%) Active Directory
9 64 (15.72%) ServiceNow
10 63 (15.48%) Service Delivery
11 58 (14.25%) Microsoft Office
12 54 (13.27%) Banking
13 51 (12.53%) Data Centre
14 50 (12.29%) Problem Management
15 49 (12.04%) ITSM
16 48 (11.79%) Microsoft Azure
17 47 (11.55%) Problem-Solving
18 46 (11.30%) Self-Motivation
18 46 (11.30%) VMware
19 44 (10.81%) SCCM
20 43 (10.57%) Windows 7
20 43 (10.57%) Office 365
21 41 (10.07%) Citrix
22 39 (9.58%) Project Management
23 38 (9.34%) Business Analysis
24 37 (9.09%) PRINCE2
24 37 (9.09%) Linux
25 36 (8.85%) SLA
26 34 (8.35%) SQL
26 34 (8.35%) Windows 10

ITIL Certification
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (7.37%) MS Exchange
2 14 (3.44%) Exchange Server 2010
3 13 (3.19%) Confluence
4 12 (2.95%) BizTalk Server
4 12 (2.95%) SharePoint
4 12 (2.95%) Skype for Business
5 9 (2.21%) Exchange Server 2013
6 7 (1.72%) SAS
7 6 (1.47%) Tomcat
8 4 (0.98%) Apache
8 4 (0.98%) CMS
8 4 (0.98%) Exchange Server 2003
8 4 (0.98%) IBM Notes
8 4 (0.98%) IIS
9 3 (0.74%) WebSphere
10 1 (0.25%) DataSynapse
10 1 (0.25%) SharePoint Server
10 1 (0.25%) WebLogic
Applications
1 58 (14.25%) Microsoft Office
2 6 (1.47%) Microsoft Excel
3 4 (0.98%) Camtasia
3 4 (0.98%) Microsoft PowerPoint
4 3 (0.74%) Microsoft Project
5 1 (0.25%) MS Visio
Business Applications
1 11 (2.70%) Remedy ITSM
2 9 (2.21%) Dynamics CRM
3 3 (0.74%) Salesforce.com CRM
4 2 (0.49%) Dynamics AX
4 2 (0.49%) NetSuite
5 1 (0.25%) CSG Singleview
5 1 (0.25%) Dynamics NAV
5 1 (0.25%) ION MarketView
5 1 (0.25%) Northgate Housing
5 1 (0.25%) PeopleSoft CRM
5 1 (0.25%) SAP ERP
Cloud Services
1 48 (11.79%) Microsoft Azure
2 43 (10.57%) Office 365
3 30 (7.37%) SaaS
4 24 (5.90%) Cloud Computing
5 18 (4.42%) Amazon AWS
6 16 (3.93%) PaaS
7 12 (2.95%) BPaaS
8 10 (2.46%) Mimecast
9 6 (1.47%) IaaS
10 4 (0.98%) AWS CloudFormation
10 4 (0.98%) Azure Active Directory
11 3 (0.74%) Amazon CloudWatch
11 3 (0.74%) Amazon EC2
11 3 (0.74%) Amazon ElastiCache
11 3 (0.74%) Amazon ELB
11 3 (0.74%) Amazon S3
11 3 (0.74%) AWS Elastic Beanstalk
11 3 (0.74%) GitHub
11 3 (0.74%) OneDrive
11 3 (0.74%) Virtual Private Cloud
Communications & Networking
1 31 (7.62%) LAN
2 26 (6.39%) WAN
3 23 (5.65%) Firewall
4 21 (5.16%) DNS
5 19 (4.67%) DHCP
6 17 (4.18%) SAN
7 15 (3.69%) Wireless
8 14 (3.44%) Internet
9 12 (2.95%) TCP/IP
10 11 (2.70%) VPN
11 8 (1.97%) Skype
12 7 (1.72%) Remote Desktop
12 7 (1.72%) VoIP
12 7 (1.72%) VSAN
13 6 (1.47%) IP Telephony
13 6 (1.47%) Network Security
13 6 (1.47%) Unified Communications
13 6 (1.47%) WLAN
14 5 (1.23%) Cisco Wireless
14 5 (1.23%) Fibre Channel
Database & Business Intelligence
1 23 (5.65%) SQL Server
2 9 (2.21%) Data Warehouse
3 8 (1.97%) MySQL
4 4 (0.98%) Oracle Database
5 3 (0.74%) Amazon RDS
5 3 (0.74%) BusinessObjects
5 3 (0.74%) SAP BW
6 2 (0.49%) BusinessObjects Web Intelligence
6 2 (0.49%) Lumira
6 2 (0.49%) Oracle BI EE
6 2 (0.49%) PostgreSQL
6 2 (0.49%) RDBMS
6 2 (0.49%) Relational Database
6 2 (0.49%) SAP Data Services
6 2 (0.49%) SAP HANA
7 1 (0.25%) Azure SQL Database
7 1 (0.25%) MongoDB
7 1 (0.25%) Power BI
7 1 (0.25%) SQL Server 2008
7 1 (0.25%) SQL Server Reporting Services
Development Applications
1 9 (2.21%) JIRA
2 7 (1.72%) Git (software)
2 7 (1.72%) Visual Studio
3 6 (1.47%) Jenkins
4 5 (1.23%) Visual Studio Team System
5 4 (0.98%) Maven
5 4 (0.98%) Subversion
6 3 (0.74%) GitLab
6 3 (0.74%) Team Foundation Server
7 2 (0.49%) MSI
8 1 (0.25%) Oracle APEX
8 1 (0.25%) Selenium
8 1 (0.25%) VSS/SourceSafe
General
1 149 (36.61%) Finance
2 54 (13.27%) Banking
3 24 (5.90%) Back Office
3 24 (5.90%) Telecoms
4 15 (3.69%) Retail
5 14 (3.44%) Legal
6 11 (2.70%) Private Banking
6 11 (2.70%) Publishing
7 10 (2.46%) Retail Banking
8 8 (1.97%) Advertising
8 8 (1.97%) Investment Banking
9 7 (1.72%) Front Office
10 6 (1.47%) Games
10 6 (1.47%) Law
11 5 (1.23%) Billing
12 4 (0.98%) Multimedia
13 2 (0.49%) Financial Institution
13 2 (0.49%) General Ledger
13 2 (0.49%) Manufacturing
14 1 (0.25%) Mandarin Language
Job Titles
1 114 (28.01%) Analyst
2 67 (16.46%) Applications Support
3 59 (14.50%) Service Manager
4 50 (12.29%) Support Analyst
5 37 (9.09%) Service Analyst
6 36 (8.85%) Applications Support Analyst
7 32 (7.86%) Service Desk Analyst
8 27 (6.63%) Business Analyst
9 26 (6.39%) Delivery Manager
9 26 (6.39%) Services Delivery Manager
10 22 (5.41%) Architect
10 22 (5.41%) IT Manager
10 22 (5.41%) Technical Manager
11 21 (5.16%) Head of IT
12 20 (4.91%) Banking Analyst
13 19 (4.67%) Programme Manager
13 19 (4.67%) Support Engineer
14 18 (4.42%) 2nd Line Support
15 17 (4.18%) Head of IT Operations
15 17 (4.18%) Head of Operations
Libraries, Frameworks & Software Standards
1 33 (8.11%) .NET
2 11 (2.70%) HTML
3 7 (1.72%) CSS
3 7 (1.72%) Web Services
4 6 (1.47%) Middleware
4 6 (1.47%) SOAP
5 5 (1.23%) Elastic Stack
6 4 (0.98%) Apache CXF
6 4 (0.98%) HTML5
6 4 (0.98%) LDAP
6 4 (0.98%) RESTful
6 4 (0.98%) WCF
6 4 (0.98%) XML
7 3 (0.74%) CodeIgniter
7 3 (0.74%) IBM Integration Bus
7 3 (0.74%) LAMP
7 3 (0.74%) Node.js
7 3 (0.74%) REST
7 3 (0.74%) Software Packaging
7 3 (0.74%) WebSphere MQ
Miscellaneous
1 51 (12.53%) Data Centre
2 46 (11.30%) Self-Motivation
3 31 (7.62%) Analytical Skills
4 23 (5.65%) Management Information System
5 21 (5.16%) SWIFT
6 12 (2.95%) Clustering
7 10 (2.46%) Enterprise Software
8 9 (2.21%) Virtual Team
9 7 (1.72%) Foreign Exchange (FX)
10 6 (1.47%) Video Conferencing
11 5 (1.23%) Fixed Income
11 5 (1.23%) Online Games
12 3 (0.74%) Derivative
12 3 (0.74%) Fat Client
12 3 (0.74%) iSeries
12 3 (0.74%) PKI
12 3 (0.74%) Thin Client
12 3 (0.74%) User Experience
13 2 (0.49%) Credit Risk
13 2 (0.49%) Reinsurance
Operating Systems
1 113 (27.76%) Windows
2 43 (10.57%) Windows 7
3 37 (9.09%) Linux
4 34 (8.35%) Windows 10
5 31 (7.62%) Windows Server
6 25 (6.14%) Windows Server 2012
7 24 (5.90%) Windows Server 2008
8 14 (3.44%) Unix
9 9 (2.21%) Windows 2000
10 5 (1.23%) Red Hat Enterprise Linux
11 4 (0.98%) Windows 8
11 4 (0.98%) Windows Server 2003
11 4 (0.98%) Windows Vista
11 4 (0.98%) Windows XP
12 3 (0.74%) CentOS
12 3 (0.74%) Ubuntu
13 2 (0.49%) Mac OS X
14 1 (0.25%) Mac OS
14 1 (0.25%) Solaris
14 1 (0.25%) VMS
Processes & Methodologies
1 407 (100.00%) ITIL
2 135 (33.17%) Service Management
3 105 (25.80%) Change Management
4 89 (21.87%) Stakeholder Management
5 63 (15.48%) Service Delivery
6 50 (12.29%) Problem Management
7 49 (12.04%) ITSM
8 47 (11.55%) Problem-Solving
9 39 (9.58%) Project Management
10 38 (9.34%) Business Analysis
11 37 (9.09%) PRINCE2
12 33 (8.11%) Migration
13 31 (7.62%) Agile Software Development
14 28 (6.88%) Incident Management
15 27 (6.63%) Service Design
16 22 (5.41%) Business Intelligence
16 22 (5.41%) Logistics
16 22 (5.41%) PRINCE
16 22 (5.41%) Programme Management
17 21 (5.16%) Performance Management
Programming Languages
1 34 (8.35%) SQL
2 28 (6.88%) PowerShell
3 18 (4.42%) C#
3 18 (4.42%) Java
3 18 (4.42%) Python
4 12 (2.95%) Perl
5 10 (2.46%) JavaScript
6 8 (1.97%) Bash Shell
7 7 (1.72%) PHP
7 7 (1.72%) Shell Script
8 4 (0.98%) PL/SQL
8 4 (0.98%) Ruby
9 3 (0.74%) C
9 3 (0.74%) T-SQL
10 2 (0.49%) ABAP
11 1 (0.25%) Tcl
Qualifications
1 33 (8.11%) Degree
2 25 (6.14%) Microsoft Certification
3 17 (4.18%) MCP
4 12 (2.95%) Cisco Certification
4 12 (2.95%) Computer Science Degree
5 9 (2.21%) MCDST
6 8 (1.97%) ISACA
6 8 (1.97%) MCSE
7 7 (1.72%) CCNP
8 6 (1.47%) Numerate Degree
9 5 (1.23%) LPIC
9 5 (1.23%) MCSA
9 5 (1.23%) RHCE
9 5 (1.23%) Security Cleared
10 4 (0.98%) PMP
10 4 (0.98%) TOGAF Certification
11 3 (0.74%) AWS Certification
11 3 (0.74%) PMI Certification
11 3 (0.74%) Six Sigma Green Belt
11 3 (0.74%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 36 (8.85%) SLA
2 12 (2.95%) COBIT
3 11 (2.70%) GDPR
4 5 (1.23%) QA
5 4 (0.98%) ISO/IEC 27001
6 3 (0.74%) SEPA
7 2 (0.49%) IFRS
7 2 (0.49%) IFRS 9
7 2 (0.49%) ISO 9001
8 1 (0.25%) Disclosure Scotland
8 1 (0.25%) ISO 22301
8 1 (0.25%) ISO/IEC 20000
8 1 (0.25%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.25%) PCI DSS
8 1 (0.25%) PMBOK
System Software
1 84 (20.64%) Active Directory
2 33 (8.11%) VMware Infrastructure
3 25 (6.14%) XenApp
4 12 (2.95%) XenDesktop
5 6 (1.47%) Microsoft App-V
5 6 (1.47%) VMware ESXi
6 4 (0.98%) Docker
6 4 (0.98%) Virtual Desktop
6 4 (0.98%) vSphere
7 3 (0.74%) Hyper-V
8 2 (0.49%) BitLocker
8 2 (0.49%) ProxySG
9 1 (0.25%) Terminal Server
9 1 (0.25%) XenServer
Systems Management
1 44 (10.81%) SCCM
2 19 (4.67%) SCOM
3 10 (2.46%) Puppet
4 8 (1.97%) Cisco CUCM
5 7 (1.72%) Microsoft Clustering
5 7 (1.72%) Opscode Chef
6 5 (1.23%) Failover Clustering
6 5 (1.23%) NetBackup
6 5 (1.23%) Red Hat Satellite
6 5 (1.23%) Single Sign-On
6 5 (1.23%) WSUS
7 4 (0.98%) McAfee ePO
7 4 (0.98%) Microsoft Intune
8 3 (0.74%) IBM BigFix
8 3 (0.74%) Kubernetes
8 3 (0.74%) SCOrch
8 3 (0.74%) Terraform
8 3 (0.74%) ZABBIX
9 2 (0.49%) Nagios
9 2 (0.49%) Tivoli
Vendors
1 98 (24.08%) Microsoft
2 64 (15.72%) ServiceNow
3 46 (11.30%) VMware
4 41 (10.07%) Citrix
5 28 (6.88%) IBM
6 24 (5.90%) Cisco
7 17 (4.18%) Remedy
8 16 (3.93%) HP
9 14 (3.44%) Murex
10 13 (3.19%) Oracle
11 9 (2.21%) F5
12 7 (1.72%) Apple
12 7 (1.72%) BMC
13 6 (1.47%) Google
13 6 (1.47%) Palo Alto
13 6 (1.47%) Red Hat
13 6 (1.47%) Salesforce.com
13 6 (1.47%) SolarWinds
13 6 (1.47%) WorldPay
13 6 (1.47%) Wyse