Period
to 23 April 2019

The median contractor rate for a Systems Support was £250 per day in advertised job vacancies during the 6 months to 23 April 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Systems Support
UK
6 months to
23 Apr 2019
Same period 2018 Same period 2017
Rank 775 806 746
Rank change year-on-year +31 -60 +6
Contract jobs requiring a Systems Support 85 73 88
As % of all contract IT jobs advertised in the UK 0.089% 0.072% 0.096%
As % of the Job Titles category 0.094% 0.076% 0.10%
Number of daily rates quoted 54 54 40
UK median daily rate £250 £303 £305
Median daily rate % change year-on-year -17.36% -0.82% -3.94%
10th Percentile £108 £193 £204
90th Percentile £474 £450 £476
UK excluding London median daily rate £250 £300 £275
% change year-on-year -16.67% +9.09% -12.70%
Number of hourly rates quoted 7 4 6
UK median hourly rate £24.07 £17.34 £15.25
Median hourly rate % change year-on-year +38.81% +13.70% -36.46%
10th Percentile £18.35 £13.45 £11.65
90th Percentile £40.00 £30.20 £26.38
UK excluding London median hourly rate £22.50 £19.00 £14.50
% change year-on-year +18.42% +31.03% -44.76%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 90,071 95,967 87,312
% of contract IT jobs with a recognized job title 94.58% 94.93% 94.89%
Number of daily rates quoted 59,547 63,121 56,727
UK median daily rate £465 £450 £425
Median daily rate % change year-on-year +3.33% +5.88% +1.19%
10th Percentile £275 £263 £258
90th Percentile £650 £635 £613
UK excluding London median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% +3.90%
Number of hourly rates quoted 2,813 2,950 2,999
UK median hourly rate £18.70 £18.50 £19.00
Median hourly rate % change year-on-year +1.08% -2.63% -2.56%
10th Percentile £11.02 £10.76 £10.75
90th Percentile £50.00 £48.57 £48.75
UK excluding London median hourly rate £17.50 £17.50 £18.00
% change year-on-year - -2.78% -5.26%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Systems Support.

Contractor daily rate trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Systems Support over the 6 months to 23 April 2019.

Contractor daily rate histogram for Systems Support in the UK

Systems Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Systems Support.

Contractor hourly rate trend for Systems Support in the UK

Systems Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Systems Support over the 6 months to 23 April 2019.

Contractor hourly rate histogram for Systems Support in the UK

Systems Support
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Systems Support within the UK over the 6 months to 23 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 81 £250 -17.36% 23
UK excluding London +9 49 £250 -16.67% 21
London +36 33 £250 -26.54% 5
Midlands -1 18 £353 +17.50% 4
West Midlands -14 17 £353 +17.50% 3
East of England +21 9 £213 -34.62% 3
North of England +12 8 £228 -24.17% 3
South West -21 7 £190 -15.56% 3
North East - 7 £228 -
South East -3 5 £250 -11.89% 5
East Midlands +15 1 £325 -18.75% 1
North West +6 1 £513 +86.36% 1
Wales +2 1 - -
Scotland - 1 - - 3

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 April 2019, Systems Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Systems Support in the job title.

1 22 (25.88%) Oracle
2 19 (22.35%) SQL Server
2 19 (22.35%) SQL
2 19 (22.35%) ITIL
3 17 (20.00%) Windows
3 17 (20.00%) Finance
4 16 (18.82%) Unix
4 16 (18.82%) Microsoft
4 16 (18.82%) Degree
5 15 (17.65%) ZABBIX
5 15 (17.65%) Middleware
5 15 (17.65%) Problem-Solving
6 14 (16.47%) Microsoft Excel
7 13 (15.29%) Management Information System
8 12 (14.12%) Windows Server
9 11 (12.94%) VMware
10 10 (11.76%) Java
10 10 (11.76%) Security Cleared
10 10 (11.76%) Analytics
11 9 (10.59%) Root Cause Analysis
11 9 (10.59%) Puppet
11 9 (10.59%) Open Source
11 9 (10.59%) Agile Software Development
11 9 (10.59%) Linux
11 9 (10.59%) Active Directory
11 9 (10.59%) Cisco
12 8 (9.41%) Documentum
12 8 (9.41%) Perl
12 8 (9.41%) JIRA
12 8 (9.41%) Kanban

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (9.41%) Documentum
2 5 (5.88%) SharePoint
3 2 (2.35%) Skype for Business
3 2 (2.35%) Tomcat
4 1 (1.18%) Blackboard Learn
4 1 (1.18%) CMS
4 1 (1.18%) Exchange Server 2007
4 1 (1.18%) Joomla!
4 1 (1.18%) MS Exchange
4 1 (1.18%) Oracle SOA Suite
4 1 (1.18%) SharePoint 2013
4 1 (1.18%) SharePoint Server
Applications
1 14 (16.47%) Microsoft Excel
2 5 (5.88%) Microsoft Office
3 2 (2.35%) AutoCAD
4 1 (1.18%) InfoPath
4 1 (1.18%) Spreadsheet
Business Applications
1 4 (4.71%) Northgate Housing
2 3 (3.53%) Line 500
3 2 (2.35%) Dynamics CRM
4 1 (1.18%) Dynamics NAV
4 1 (1.18%) Maximo
4 1 (1.18%) SystmOne
4 1 (1.18%) thinkFolio
4 1 (1.18%) Unit4 Business World
4 1 (1.18%) Workday HCM
Cloud Services
1 4 (4.71%) Office 365
2 2 (2.35%) Amazon AWS
2 2 (2.35%) Microsoft Azure
3 1 (1.18%) Dynamics 365
3 1 (1.18%) Mimecast
3 1 (1.18%) SaaS
Communications & Networking
1 6 (7.06%) Firewall
1 6 (7.06%) LAN
2 4 (4.71%) Cisco ASA
3 2 (2.35%) DHCP
3 2 (2.35%) DNS
3 2 (2.35%) Internet
3 2 (2.35%) SAN
3 2 (2.35%) WAN
4 1 (1.18%) 4G
4 1 (1.18%) Intranet
4 1 (1.18%) IPv4
4 1 (1.18%) IPv6
4 1 (1.18%) LTE
4 1 (1.18%) Network Security
4 1 (1.18%) Skype
4 1 (1.18%) SS7
4 1 (1.18%) TCP/IP
4 1 (1.18%) Wi-Fi
4 1 (1.18%) Wireless
Database & Business Intelligence
1 19 (22.35%) SQL Server
2 5 (5.88%) MS Access
3 4 (4.71%) BusinessObjects
3 4 (4.71%) MySQL
3 4 (4.71%) SQL Server Reporting Services
4 2 (2.35%) Big Data
4 2 (2.35%) Electronic Patient Records
4 2 (2.35%) Oracle Database
5 1 (1.18%) Amazon Aurora
5 1 (1.18%) Amazon Redshift
5 1 (1.18%) Azure SQL Database
5 1 (1.18%) Data Warehouse
5 1 (1.18%) SQL Server Analysis Services
5 1 (1.18%) SQL Server Integration Services
Development Applications
1 8 (9.41%) GitLab
1 8 (9.41%) JIRA
2 4 (4.71%) Oracle Forms
3 3 (3.53%) Toad
General
1 17 (20.00%) Finance
2 4 (4.71%) Banking
3 2 (2.35%) Electronics
3 2 (2.35%) Investment Banking
4 1 (1.18%) Advertising
4 1 (1.18%) Front Office
4 1 (1.18%) Legal
4 1 (1.18%) Marketing
4 1 (1.18%) Publishing
4 1 (1.18%) Retail
4 1 (1.18%) Telecoms
Libraries, Frameworks & Software Standards
1 15 (17.65%) Middleware
2 3 (3.53%) XML
2 3 (3.53%) XML Schema
3 2 (2.35%) LAMP
4 1 (1.18%) .NET
4 1 (1.18%) CSS
4 1 (1.18%) HTML
Miscellaneous
1 13 (15.29%) Management Information System
2 5 (5.88%) Analytical Skills
3 4 (4.71%) Data Centre
3 4 (4.71%) Wiki
4 2 (2.35%) Linux Command Line
5 1 (1.18%) Clustering
5 1 (1.18%) Data Structures
5 1 (1.18%) Mobile App
5 1 (1.18%) Social Media
5 1 (1.18%) Tandem
5 1 (1.18%) VLE
Operating Systems
1 17 (20.00%) Windows
2 16 (18.82%) Unix
3 12 (14.12%) Windows Server
4 9 (10.59%) Linux
5 3 (3.53%) Windows 10
5 3 (3.53%) Windows Server 2008
5 3 (3.53%) Windows Server 2012
6 2 (2.35%) Windows 7
7 1 (1.18%) Apple iOS
7 1 (1.18%) CentOS
7 1 (1.18%) Debian
7 1 (1.18%) Red Hat Enterprise Linux
7 1 (1.18%) Solaris
7 1 (1.18%) Ubuntu
7 1 (1.18%) Windows 8
7 1 (1.18%) Windows Server 2003
Processes & Methodologies
1 19 (22.35%) ITIL
2 15 (17.65%) Problem-Solving
3 10 (11.76%) Analytics
4 9 (10.59%) Agile Software Development
4 9 (10.59%) Open Source
4 9 (10.59%) Root Cause Analysis
5 8 (9.41%) Data Analytics
5 8 (9.41%) Kanban
5 8 (9.41%) Trend Analysis
6 5 (5.88%) High Availability
6 5 (5.88%) Server Patching
6 5 (5.88%) Service Delivery
7 4 (4.71%) Data Cleansing
7 4 (4.71%) ITSM
8 3 (3.53%) Asset Management
8 3 (3.53%) Computer Science
8 3 (3.53%) CRM
8 3 (3.53%) Data Management
8 3 (3.53%) Server Building
8 3 (3.53%) Service Management
Programming Languages
1 19 (22.35%) SQL
2 10 (11.76%) Java
3 8 (9.41%) Perl
4 7 (8.24%) Bash Shell
5 6 (7.06%) PowerShell
5 6 (7.06%) Python
6 5 (5.88%) VBA
7 2 (2.35%) C++
7 2 (2.35%) Ruby
7 2 (2.35%) VB
8 1 (1.18%) JavaScript
8 1 (1.18%) PHP
8 1 (1.18%) VBScript
Qualifications
1 16 (18.82%) Degree
2 10 (11.76%) Security Cleared
3 8 (9.41%) SC Cleared
4 4 (4.71%) Microsoft Certification
5 3 (3.53%) Computer Science Degree
5 3 (3.53%) MCSA
5 3 (3.53%) MCSE
6 2 (2.35%) ITIL Foundation Certificate
6 2 (2.35%) MCP
7 1 (1.18%) BPSS Clearance
7 1 (1.18%) DBS Check
7 1 (1.18%) DV Cleared
7 1 (1.18%) Numerate Degree
7 1 (1.18%) VCP5
7 1 (1.18%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.18%) QA
System Software
1 9 (10.59%) Active Directory
2 7 (8.24%) Hyper-V
3 3 (3.53%) VMware Infrastructure
3 3 (3.53%) vSphere
4 2 (2.35%) VMware ESXi
4 2 (2.35%) VMware Workstation
4 2 (2.35%) XenDesktop
4 2 (2.35%) XenServer
5 1 (1.18%) Firmware
5 1 (1.18%) Postfix
5 1 (1.18%) Virtual Servers
5 1 (1.18%) XenApp
Systems Management
1 15 (17.65%) ZABBIX
2 9 (10.59%) Puppet
3 4 (4.71%) Failover Clustering
3 4 (4.71%) Microsoft Clustering
4 2 (2.35%) Nagios
4 2 (2.35%) SCCM
5 1 (1.18%) AirWatch
5 1 (1.18%) Malwarebytes
5 1 (1.18%) Microsoft Intune
5 1 (1.18%) Nessus
5 1 (1.18%) vCenter Server
5 1 (1.18%) WSUS
Vendors
1 22 (25.88%) Oracle
2 16 (18.82%) Microsoft
3 11 (12.94%) VMware
4 9 (10.59%) Cisco
5 8 (9.41%) Pega
6 4 (4.71%) Citrix
6 4 (4.71%) EMC
6 4 (4.71%) Northgate
6 4 (4.71%) ServiceNow
6 4 (4.71%) Wonderware
7 3 (3.53%) Dell
7 3 (3.53%) HP
7 3 (3.53%) Sage
8 2 (2.35%) Apple
8 2 (2.35%) CA
8 2 (2.35%) SolarWinds
8 2 (2.35%) Splunk
9 1 (1.18%) Blackboard
9 1 (1.18%) F5
9 1 (1.18%) Yardi