Period
to 21 January 2018

The median contractor rate for a Systems Support was £278 per day in advertised job vacancies during the 6 months to 21 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Systems Support
UK
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 800 745 712
Rank change year-on-year -55 -33 +18
Contract jobs requiring a Systems Support 77 104 169
As % of all contract IT jobs advertised in the UK 0.078% 0.11% 0.16%
As % of the Job Titles category 0.082% 0.11% 0.16%
Number of daily rates quoted 44 56 115
UK median daily rate £278 £298 £338
Median daily rate % change year-on-year -6.72% -11.85% +12.50%
10th Percentile £177 £138 £163
90th Percentile £462 £450 £495
UK excluding London median daily rate £278 £250 £330
% change year-on-year +11.00% -24.24% +10.00%
Number of hourly rates quoted 14 12 14
UK median hourly rate £20.00 £19.00 £20.75
Median hourly rate % change year-on-year +5.26% -8.43% +23.88%
10th Percentile £13.56 £11.91 £12.33
90th Percentile £30.79 £28.75 £38.80
UK excluding London median hourly rate £17.00 £14.50 £23.50
% change year-on-year +17.24% -38.30% +54.10%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 93,600 91,033 102,521
% of contract IT jobs with a recognized job title 94.79% 94.78% 94.95%
Number of daily rates quoted 62,185 59,429 65,414
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £260 £253 £250
90th Percentile £625 £600 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26% +2.70%
Number of hourly rates quoted 2,750 3,215 3,866
UK median hourly rate £18.50 £18.00 £19.00
Median hourly rate % change year-on-year +2.78% -5.26% +15.15%
10th Percentile £10.75 £10.50 £10.50
90th Percentile £47.83 £47.00 £47.50
UK excluding London median hourly rate £17.50 £17.50 £18.25
% change year-on-year - -4.11% +10.61%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Systems Support.

Contractor daily rate trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Systems Support over the 6 months to 21 January 2018.

Contractor daily rate histogram for Systems Support in the UK

Systems Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Systems Support.

Contractor hourly rate trend for Systems Support in the UK

Systems Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Systems Support over the 6 months to 21 January 2018.

Contractor hourly rate histogram for Systems Support in the UK

Systems Support
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Systems Support within the UK over the 6 months to 21 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -30 74 £273 -10.66% 68
London -37 42 £275 -15.38% 23
UK excluding London -12 35 £278 +11.00% 49
Midlands +16 10 £225 -35.64% 8
West Midlands +23 9 £225 +80.20% 4
South East -25 9 £269 +9.69% 13
North of England +45 5 £325 -7.14% 14
East of England -20 5 £275 +10.00% 10
Yorkshire +10 3 £350 +9.38% 6
South West -3 3 £300 +44.58%
Scotland -17 2 £323 +29.20% 2
North East +46 1 £325 -18.75% 2
Wales +13 1 £393 - 2
North West +12 1 £300 - 6
East Midlands +3 1 - - 4

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 January 2018, Systems Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Systems Support in the job title.

1 23 (29.87%) Windows
2 19 (24.68%) Oracle
3 16 (20.78%) VMware
3 16 (20.78%) SQL
4 15 (19.48%) Active Directory
5 13 (16.88%) Windows Server
6 12 (15.58%) Finance
6 12 (15.58%) SQL Server
7 11 (14.29%) Unix
7 11 (14.29%) Linux
7 11 (14.29%) Microsoft
7 11 (14.29%) HP
8 10 (12.99%) Clustering
9 9 (11.69%) Java
10 8 (10.39%) User Acceptance Testing
10 8 (10.39%) Security Cleared
10 8 (10.39%) Oracle Payables
10 8 (10.39%) Oracle Receivables
10 8 (10.39%) Oracle Assets
11 7 (9.09%) DV Cleared
11 7 (9.09%) Windows Server 2008
11 7 (9.09%) Oracle General Ledger
11 7 (9.09%) Oracle EBS R12
11 7 (9.09%) Oracle iProcurement
11 7 (9.09%) Banking
11 7 (9.09%) Billing
11 7 (9.09%) Microsoft Office
11 7 (9.09%) ITIL
11 7 (9.09%) Python
11 7 (9.09%) Citrix

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.09%) MS Exchange
2 5 (6.49%) Apache
3 4 (5.19%) Tomcat
4 2 (2.60%) IIS
4 2 (2.60%) Oracle Workflow
4 2 (2.60%) SharePoint
5 1 (1.30%) Documentum
5 1 (1.30%) Exchange Server 2003
5 1 (1.30%) OpenStack
Applications
1 7 (9.09%) Microsoft Office
2 4 (5.19%) Microsoft Excel
3 3 (3.90%) Spreadsheet
4 2 (2.60%) Microsoft PowerPoint
5 1 (1.30%) Acrobat
Business Applications
1 8 (10.39%) Oracle Assets
1 8 (10.39%) Oracle Payables
1 8 (10.39%) Oracle Receivables
2 7 (9.09%) Oracle EBS
2 7 (9.09%) Oracle EBS R12
2 7 (9.09%) Oracle General Ledger
2 7 (9.09%) Oracle iProcurement
3 6 (7.79%) Oracle Financials
4 3 (3.90%) Oracle Internet Expenses
4 3 (3.90%) Unit4 Business World
5 2 (2.60%) Actimize
5 2 (2.60%) Dynamics AX
5 2 (2.60%) iTrent
5 2 (2.60%) Oracle Cash Management
5 2 (2.60%) Oracle ERP
5 2 (2.60%) Oracle Subledger Accounting
5 2 (2.60%) SAP HR
6 1 (1.30%) assyst
6 1 (1.30%) Dynamics GP
6 1 (1.30%) Dynamics NAV
Cloud Services
1 3 (3.90%) Azure Active Directory
1 3 (3.90%) Microsoft Azure
1 3 (3.90%) Office 365
2 2 (2.60%) SuccessFactors
3 1 (1.30%) Amazon AWS
3 1 (1.30%) DigitalOcean
3 1 (1.30%) Dynamics 365
3 1 (1.30%) IaaS
3 1 (1.30%) Linode
3 1 (1.30%) OneDrive
3 1 (1.30%) PaaS
Communications & Networking
1 5 (6.49%) Internet
1 5 (6.49%) SMS
2 4 (5.19%) Firewall
2 4 (5.19%) TCP/IP
3 3 (3.90%) BIG-IP
3 3 (3.90%) F5 BIG-IP LTM
3 3 (3.90%) SSL
4 2 (2.60%) DNS
4 2 (2.60%) PBX
5 1 (1.30%) Broadband
5 1 (1.30%) DHCP
5 1 (1.30%) IP Telephony
5 1 (1.30%) Kerberos
5 1 (1.30%) LAN
5 1 (1.30%) MPLS
5 1 (1.30%) SAN
5 1 (1.30%) VLAN
5 1 (1.30%) VPN
5 1 (1.30%) WAN
Database & Business Intelligence
1 12 (15.58%) SQL Server
2 5 (6.49%) Oracle Database
2 5 (6.49%) Oracle Database 10g
2 5 (6.49%) Oracle Database 11g
2 5 (6.49%) Oracle Discoverer
3 4 (5.19%) Oracle Reports
3 4 (5.19%) PostgreSQL
4 3 (3.90%) SQL Server Reporting Services
5 2 (2.60%) MySQL
6 1 (1.30%) BusinessObjects
6 1 (1.30%) DataStage
6 1 (1.30%) EDRMS
6 1 (1.30%) Electronic Patient Records
6 1 (1.30%) GIS
6 1 (1.30%) IBM InfoSphere
6 1 (1.30%) JasperReports
6 1 (1.30%) Power BI
6 1 (1.30%) SQL Server 2012
6 1 (1.30%) SQL Server Integration Services
6 1 (1.30%) UniData
Development Applications
1 2 (2.60%) Visual Studio
2 1 (1.30%) Team Foundation Server
2 1 (1.30%) Vagrant
General
1 12 (15.58%) Finance
2 7 (9.09%) Banking
2 7 (9.09%) Billing
3 5 (6.49%) General Ledger
4 4 (5.19%) Telecoms
5 2 (2.60%) Financial Institution
5 2 (2.60%) Front Office
6 1 (1.30%) Back Office
6 1 (1.30%) Electronics
6 1 (1.30%) Investment Banking
6 1 (1.30%) Law
6 1 (1.30%) Manufacturing
6 1 (1.30%) Pharmaceutical
6 1 (1.30%) Publishing
6 1 (1.30%) Retail
6 1 (1.30%) Retail Banking
Libraries, Frameworks & Software Standards
1 5 (6.49%) XML
2 3 (3.90%) LAPP Stack
3 2 (2.60%) .NET
3 2 (2.60%) J2EE
3 2 (2.60%) LAMP
4 1 (1.30%) ActiveMQ
4 1 (1.30%) FIX Protocol
4 1 (1.30%) LDAP
4 1 (1.30%) Ruby on Rails
Miscellaneous
1 10 (12.99%) Clustering
2 6 (7.79%) Management Information System
3 5 (6.49%) Data Centre
4 3 (3.90%) Analytical Skills
4 3 (3.90%) NHS
5 2 (2.60%) Computer Science
5 2 (2.60%) SWIFT
6 1 (1.30%) CMDB
6 1 (1.30%) e-Learning
6 1 (1.30%) EPoS
6 1 (1.30%) Foreign Exchange (FX)
6 1 (1.30%) Greenfield Project
6 1 (1.30%) Hedge funds
6 1 (1.30%) LPAR
6 1 (1.30%) Public Cloud
6 1 (1.30%) RIA
Operating Systems
1 23 (29.87%) Windows
2 13 (16.88%) Windows Server
3 11 (14.29%) Linux
3 11 (14.29%) Unix
4 7 (9.09%) Windows Server 2008
5 5 (6.49%) Solaris
6 4 (5.19%) Red Hat Enterprise Linux
6 4 (5.19%) Windows Server 2003
6 4 (5.19%) Windows Server 2012
6 4 (5.19%) Windows XP
7 3 (3.90%) CentOS
8 2 (2.60%) Windows 10
9 1 (1.30%) AIX
9 1 (1.30%) Debian
9 1 (1.30%) HPUX
9 1 (1.30%) Mac OS
9 1 (1.30%) Mac OS X
9 1 (1.30%) Scientific Linux
9 1 (1.30%) Ubuntu
9 1 (1.30%) Windows 7
Processes & Methodologies
1 8 (10.39%) User Acceptance Testing
2 7 (9.09%) ITIL
3 5 (6.49%) Business Intelligence
4 4 (5.19%) Change Management
4 4 (5.19%) ERP
4 4 (5.19%) Workflow
5 3 (3.90%) Business Continuity
5 3 (3.90%) Data Management
5 3 (3.90%) Information Management
5 3 (3.90%) System Testing
6 2 (2.60%) Agile Software Development
6 2 (2.60%) Configuration Management
6 2 (2.60%) Data Protection
6 2 (2.60%) Disaster Recovery
6 2 (2.60%) E-business
6 2 (2.60%) E-Commerce
6 2 (2.60%) Migration
6 2 (2.60%) Project Management
6 2 (2.60%) Service Management
6 2 (2.60%) Test Scripting
Programming Languages
1 16 (20.78%) SQL
2 9 (11.69%) Java
3 7 (9.09%) Python
4 5 (6.49%) PowerShell
5 3 (3.90%) Bash Shell
5 3 (3.90%) C
5 3 (3.90%) C++
6 2 (2.60%) PHP
6 2 (2.60%) Ruby
6 2 (2.60%) Shell Script
7 1 (1.30%) C#
7 1 (1.30%) Fortran
7 1 (1.30%) Jython
7 1 (1.30%) Pascal
7 1 (1.30%) Perl
7 1 (1.30%) T-SQL
7 1 (1.30%) UniBasic
Qualifications
1 8 (10.39%) Security Cleared
2 7 (9.09%) DV Cleared
3 6 (7.79%) Degree
4 4 (5.19%) MCSE
4 4 (5.19%) Microsoft Certification
5 2 (2.60%) RHCE
5 2 (2.60%) SC Cleared
6 1 (1.30%) HND
6 1 (1.30%) ITIL Foundation Certificate
6 1 (1.30%) Master's Degree
6 1 (1.30%) MCITP
Quality Assurance & Compliance
1 5 (6.49%) SLA
2 4 (5.19%) QA
3 2 (2.60%) SEPA
4 1 (1.30%) AS 2805
4 1 (1.30%) COBIT
4 1 (1.30%) GDPR
4 1 (1.30%) ISO 8583
4 1 (1.30%) PCI DSS
System Software
1 15 (19.48%) Active Directory
2 6 (7.79%) VMware Infrastructure
3 1 (1.30%) NFS
3 1 (1.30%) VirtualBox
3 1 (1.30%) VMware ESXi
3 1 (1.30%) VMware Workstation
3 1 (1.30%) Xen
3 1 (1.30%) XenApp
Systems Management
1 4 (5.19%) NetBackup
1 4 (5.19%) Netcool
1 4 (5.19%) OpenView Configuration Management
1 4 (5.19%) Puppet
2 3 (3.90%) Nagios
2 3 (3.90%) Opscode Chef
3 1 (1.30%) AirWatch
3 1 (1.30%) Ansible
3 1 (1.30%) Backup Exec
3 1 (1.30%) Cobbler
3 1 (1.30%) Microsoft Intune
3 1 (1.30%) Norton AntiVirus
3 1 (1.30%) OpenNMS
3 1 (1.30%) ZABBIX
Vendors
1 19 (24.68%) Oracle
2 16 (20.78%) VMware
3 11 (14.29%) HP
3 11 (14.29%) Microsoft
4 7 (9.09%) Citrix
5 5 (6.49%) Red Hat
6 4 (5.19%) McAfee
6 4 (5.19%) SAP
6 4 (5.19%) Veritas
7 3 (3.90%) Cisco
7 3 (3.90%) F5
8 2 (2.60%) Jaspersoft
8 2 (2.60%) Splunk
8 2 (2.60%) Workday
9 1 (1.30%) Acronis
9 1 (1.30%) Concur
9 1 (1.30%) Rackspace
9 1 (1.30%) Recommind
9 1 (1.30%) SaltStack
9 1 (1.30%) ServiceNow