Period
to 21 July 2018

The median contractor rate for a Systems Support was £320 per day in advertised job vacancies during the 6 months to 21 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Systems Support
UK
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 801 745 772
Rank change year-on-year -56 +27 -96
Contract jobs requiring a Systems Support 90 113 140
As % of all contract IT jobs advertised in the UK 0.086% 0.12% 0.13%
As % of the Job Titles category 0.091% 0.12% 0.13%
Number of daily rates quoted 66 53 98
UK median daily rate £320 £295 £344
Median daily rate % change year-on-year +8.47% -14.18% +5.77%
10th Percentile £175 £189 £161
90th Percentile £525 £448 £500
UK excluding London median daily rate £288 £278 £313
% change year-on-year +3.60% -11.20% -9.09%
Number of hourly rates quoted 3 6 3
UK median hourly rate £37.55 £20.50 £17.50
Median hourly rate % change year-on-year +83.17% +17.14% -7.41%
10th Percentile £35.08 £13.45 £15.85
90th Percentile £45.61 £25.38 £22.95
UK excluding London median hourly rate £37.55 £20.50 £16.75
% change year-on-year +83.17% +22.39% -14.29%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 98,820 91,098 104,627
% of contract IT jobs with a recognized job title 94.86% 94.94% 95.07%
Number of daily rates quoted 64,745 59,055 68,056
UK median daily rate £450 £428 £425
Median daily rate % change year-on-year +5.26% +0.59% +6.25%
10th Percentile £269 £263 £256
90th Percentile £638 £619 £600
UK excluding London median daily rate £413 £400 £388
% change year-on-year +3.13% +3.23% +3.33%
Number of hourly rates quoted 3,198 2,930 3,131
UK median hourly rate £18.50 £18.50 £19.00
Median hourly rate % change year-on-year - -2.63% +8.57%
10th Percentile £11.00 £10.75 £10.40
90th Percentile £48.75 £50.00 £47.39
UK excluding London median hourly rate £17.50 £17.50 £19.00
% change year-on-year - -7.89% +11.76%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Systems Support.

Contractor daily rate trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Systems Support over the 6 months to 21 July 2018.

Contractor daily rate histogram for Systems Support in the UK

Systems Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Systems Support.

Contractor hourly rate trend for Systems Support in the UK

Systems Support
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Systems Support within the UK over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -47 81 £315 +6.78% 34
UK excluding London -17 56 £288 +3.60% 31
London -52 32 £413 +37.50% 8
South East -20 14 £274 -10.25% 3
Midlands -1 13 £315 +18.87% 3
South West +8 11 £229 +10.48% 4
West Midlands -19 9 £300 - 2
Wales -6 7 £419 +6.69% 1
North of England -17 6 £269 -2.27% 10
East of England -3 5 £185 -32.91% 6
East Midlands +5 4 £400 +50.94% 1
North East - 4 £250 - 1
North West -12 2 £275 +5.27% 4

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 July 2018, Systems Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Systems Support in the job title.

1 35 (38.89%) Windows
2 27 (30.00%) Finance
3 26 (28.89%) Microsoft
4 25 (27.78%) Active Directory
5 21 (23.33%) SQL
6 15 (16.67%) Office 365
7 14 (15.56%) Windows Server
8 13 (14.44%) PowerShell
8 13 (14.44%) ITIL
9 12 (13.33%) SQL Server
9 12 (13.33%) DHCP
9 12 (13.33%) Degree
10 11 (12.22%) User Acceptance Testing
10 11 (12.22%) DNS
10 11 (12.22%) Windows Server 2012
11 10 (11.11%) Analytical Skills
11 10 (11.11%) Windows 10
11 10 (11.11%) Problem-Solving
11 10 (11.11%) Linux
12 9 (10.00%) VMware
12 9 (10.00%) SCCM
12 9 (10.00%) Computer Science
12 9 (10.00%) Microsoft Office
13 8 (8.89%) Citrix
13 8 (8.89%) Microsoft App-V
13 8 (8.89%) Firewall
13 8 (8.89%) Microsoft Azure
13 8 (8.89%) Data Protection
14 7 (7.78%) Security Cleared
14 7 (7.78%) Amazon AWS

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.67%) WebSphere
2 5 (5.56%) MQSeries
2 5 (5.56%) MS Exchange
3 3 (3.33%) IBM Notes
3 3 (3.33%) SharePoint
4 2 (2.22%) SharePoint 2013
4 2 (2.22%) Skype for Business
5 1 (1.11%) Adobe Experience Manager
5 1 (1.11%) Apache
5 1 (1.11%) CMS
5 1 (1.11%) Exchange Server 2003
5 1 (1.11%) Exchange Server 2007
5 1 (1.11%) Exchange Server 2010
5 1 (1.11%) IIS
5 1 (1.11%) nginx
Applications
1 9 (10.00%) Microsoft Office
2 6 (6.67%) Microsoft Excel
3 2 (2.22%) MS Visio
4 1 (1.11%) Spreadsheet
Business Applications
1 3 (3.33%) Dynamics NAV
1 3 (3.33%) iTrent
2 2 (2.22%) Line 500
3 1 (1.11%) CODA-Financials
3 1 (1.11%) Dynamics AX
3 1 (1.11%) Infor SunSystems
3 1 (1.11%) IntelliMatch
3 1 (1.11%) NetSuite
3 1 (1.11%) OPENContractor
3 1 (1.11%) SAP Business One
3 1 (1.11%) SAP HCM
3 1 (1.11%) SAP Oil and Gas
3 1 (1.11%) Servitor
Cloud Services
1 15 (16.67%) Office 365
2 8 (8.89%) Microsoft Azure
3 7 (7.78%) Amazon AWS
4 3 (3.33%) Dynamics 365
5 2 (2.22%) Mimecast
5 2 (2.22%) OneDrive
5 2 (2.22%) Yammer
6 1 (1.11%) Cloud Computing
6 1 (1.11%) G Suite
6 1 (1.11%) SaaS
Communications & Networking
1 12 (13.33%) DHCP
2 11 (12.22%) DNS
3 8 (8.89%) Firewall
4 7 (7.78%) VPN
5 6 (6.67%) LAN
5 6 (6.67%) Remote Desktop
6 3 (3.33%) Internet
6 3 (3.33%) Skype
6 3 (3.33%) WAN
6 3 (3.33%) Wireless
7 2 (2.22%) Broadband
7 2 (2.22%) Intranet
7 2 (2.22%) IPsec
7 2 (2.22%) NAS
7 2 (2.22%) SSL
7 2 (2.22%) TCP/IP
7 2 (2.22%) VoIP
8 1 (1.11%) FIX Connectivity
8 1 (1.11%) PBX
8 1 (1.11%) WLAN
Database & Business Intelligence
1 12 (13.33%) SQL Server
2 6 (6.67%) Amazon RDS
3 3 (3.33%) BusinessObjects
3 3 (3.33%) MS Access
3 3 (3.33%) Oracle Reports
3 3 (3.33%) Power BI
3 3 (3.33%) SQL Server Reporting Services
4 2 (2.22%) Data Mining
4 2 (2.22%) MySQL
4 2 (2.22%) Relational Database
5 1 (1.11%) Crystal Reports
5 1 (1.11%) Electronic Patient Records
5 1 (1.11%) MongoDB
5 1 (1.11%) phpMyAdmin
5 1 (1.11%) SQL Server 2012
Development Applications
1 2 (2.22%) Git (software)
1 2 (2.22%) Toad
2 1 (1.11%) Maven
2 1 (1.11%) Subversion
2 1 (1.11%) TortoiseSVN
General
1 27 (30.00%) Finance
2 6 (6.67%) Manufacturing
3 3 (3.33%) Retail
4 2 (2.22%) Banking
4 2 (2.22%) Legal
4 2 (2.22%) Publishing
5 1 (1.11%) Advertising
5 1 (1.11%) Back Office
5 1 (1.11%) Electronics
5 1 (1.11%) Financial Institution
5 1 (1.11%) Front Office
5 1 (1.11%) Law
5 1 (1.11%) Marketing
5 1 (1.11%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (6.67%) Web Services
2 3 (3.33%) WebSphere MQ
3 2 (2.22%) XML
3 2 (2.22%) XML Schema
4 1 (1.11%) .NET
4 1 (1.11%) ASP.NET
4 1 (1.11%) ASP.NET MVC
4 1 (1.11%) FIX Protocol
4 1 (1.11%) Gearman
4 1 (1.11%) IBM Integration Bus
4 1 (1.11%) jQuery
4 1 (1.11%) LAMP
4 1 (1.11%) LDAP
4 1 (1.11%) LEMP Stack
4 1 (1.11%) Middleware
4 1 (1.11%) REST
4 1 (1.11%) SOAP
Miscellaneous
1 10 (11.11%) Analytical Skills
2 9 (10.00%) Computer Science
3 7 (7.78%) Management Information System
4 5 (5.56%) Reinsurance
5 4 (4.44%) Fixed Income
6 3 (3.33%) Video Conferencing
7 2 (2.22%) Clustering
7 2 (2.22%) Equities
7 2 (2.22%) Foreign Exchange (FX)
7 2 (2.22%) iPad
7 2 (2.22%) iPhone
7 2 (2.22%) Mobile Computing
7 2 (2.22%) Smartcard
8 1 (1.11%) Derivative
8 1 (1.11%) EPoS
8 1 (1.11%) Handset
8 1 (1.11%) LIMS
8 1 (1.11%) NHS
8 1 (1.11%) PACS
8 1 (1.11%) PDA
Operating Systems
1 35 (38.89%) Windows
2 14 (15.56%) Windows Server
3 11 (12.22%) Windows Server 2012
4 10 (11.11%) Linux
4 10 (11.11%) Windows 10
5 6 (6.67%) AIX
5 6 (6.67%) Unix
6 5 (5.56%) Apple iOS
6 5 (5.56%) Mac OS
6 5 (5.56%) OpenVMS
6 5 (5.56%) Windows Server 2008
7 4 (4.44%) Windows 7
8 3 (3.33%) Red Hat Enterprise Linux
9 2 (2.22%) Android
9 2 (2.22%) Solaris
9 2 (2.22%) VMS
9 2 (2.22%) Windows 8
9 2 (2.22%) Windows Server 2003
9 2 (2.22%) Windows XP
10 1 (1.11%) Windows NT
Processes & Methodologies
1 13 (14.44%) ITIL
2 11 (12.22%) User Acceptance Testing
3 10 (11.11%) Problem-Solving
4 8 (8.89%) Data Protection
5 7 (7.78%) Problem Management
6 6 (6.67%) Business Intelligence
7 5 (5.56%) Application Packaging
7 5 (5.56%) Migration
7 5 (5.56%) Mobile Device Management
7 5 (5.56%) Regression Testing
7 5 (5.56%) Runbook
8 4 (4.44%) Project Management
9 3 (3.33%) Asset Management
9 3 (3.33%) Cybersecurity
9 3 (3.33%) Disaster Recovery
9 3 (3.33%) Procure-to-Pay
9 3 (3.33%) Server Monitoring
9 3 (3.33%) Time Management
9 3 (3.33%) Validation
10 2 (2.22%) Data Migration
Programming Languages
1 21 (23.33%) SQL
2 13 (14.44%) PowerShell
3 5 (5.56%) C
4 3 (3.33%) Bash Shell
4 3 (3.33%) JavaScript
4 3 (3.33%) VBA
5 2 (2.22%) Perl
5 2 (2.22%) PL/SQL
5 2 (2.22%) Shell Script
6 1 (1.11%) C#
6 1 (1.11%) PHP
6 1 (1.11%) Python
6 1 (1.11%) VB
6 1 (1.11%) VBScript
Qualifications
1 12 (13.33%) Degree
2 7 (7.78%) Microsoft Certification
2 7 (7.78%) Security Cleared
3 4 (4.44%) SC Cleared
4 3 (3.33%) A+ Certification
4 3 (3.33%) Computer Science Degree
4 3 (3.33%) DV Cleared
4 3 (3.33%) MCSE
5 1 (1.11%) BC Cleared
5 1 (1.11%) BPSS Clearance
5 1 (1.11%) CCNP
5 1 (1.11%) Cisco Certification
5 1 (1.11%) DBS Check
5 1 (1.11%) HND
5 1 (1.11%) ITIL Certification
5 1 (1.11%) MCITP
5 1 (1.11%) RHCE
Quality Assurance & Compliance
1 5 (5.56%) GDPR
2 3 (3.33%) SLA
3 2 (2.22%) MiFID
3 2 (2.22%) PCI DSS
4 1 (1.11%) 21 CFR Part 11
4 1 (1.11%) QA
System Software
1 25 (27.78%) Active Directory
2 8 (8.89%) Microsoft App-V
3 6 (6.67%) VMware Infrastructure
4 5 (5.56%) Tivoli Workload Scheduler
5 4 (4.44%) Hyper-V
5 4 (4.44%) Virtual Desktop
6 3 (3.33%) VMware ESXi
6 3 (3.33%) XenServer
7 2 (2.22%) Terminal Server
7 2 (2.22%) Virtual Machines
7 2 (2.22%) VirtualBox
7 2 (2.22%) XenApp
8 1 (1.11%) DFS Replication
8 1 (1.11%) Docker
8 1 (1.11%) Veritas Cluster Server
8 1 (1.11%) vSphere
Systems Management
1 9 (10.00%) SCCM
2 5 (5.56%) Microsoft Intune
2 5 (5.56%) Tivoli
3 4 (4.44%) Tivoli Storage Manager
4 2 (2.22%) Ansible
4 2 (2.22%) Failover Clustering
4 2 (2.22%) Microsoft Clustering
4 2 (2.22%) vCenter Server
5 1 (1.11%) Automic
5 1 (1.11%) Kubernetes
5 1 (1.11%) Microsoft Data Protection Manager
5 1 (1.11%) Opscode Chef
5 1 (1.11%) Puppet
5 1 (1.11%) SCDPM
5 1 (1.11%) SCOM
5 1 (1.11%) SCOrch
5 1 (1.11%) SCSM
5 1 (1.11%) SCVMM
5 1 (1.11%) Single Sign-On
5 1 (1.11%) WSUS
Vendors
1 26 (28.89%) Microsoft
2 9 (10.00%) VMware
3 8 (8.89%) Citrix
4 6 (6.67%) Apple
4 6 (6.67%) IBM
4 6 (6.67%) Oracle
5 4 (4.44%) Cisco
5 4 (4.44%) Civica
5 4 (4.44%) Dell
5 4 (4.44%) SAP
6 3 (3.33%) Cognos
6 3 (3.33%) Lotus
7 2 (2.22%) Bloomberg
7 2 (2.22%) Fidessa
7 2 (2.22%) MarketAxess
7 2 (2.22%) NetApp
7 2 (2.22%) Red Hat
7 2 (2.22%) Sage
7 2 (2.22%) Tradeweb
7 2 (2.22%) Veeam