Period
to 12 December 2018

The median contractor rate for a Systems Support was £350 per day in advertised job vacancies during the 6 months to 12 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Systems Support
UK
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 786 791 795
Rank change year-on-year +5 +4 -75
Contract jobs requiring a Systems Support 111 107 115
As % of all contract IT jobs advertised in the UK 0.11% 0.10% 0.11%
As % of the Job Titles category 0.11% 0.11% 0.12%
Number of daily rates quoted 63 60 67
UK median daily rate £350 £273 £325
Median daily rate % change year-on-year +28.44% -16.15% -7.14%
10th Percentile £150 £174 £144
90th Percentile £525 £431 £455
UK excluding London median daily rate £289 £275 £313
% change year-on-year +5.00% -12.00% -8.09%
Number of hourly rates quoted 11 14 12
UK median hourly rate £37.55 £22.25 £17.00
Median hourly rate % change year-on-year +68.76% +30.88% -5.56%
10th Percentile £20.00 £15.20 £11.91
90th Percentile £43.75 £30.79 £28.75
UK excluding London median hourly rate £39.78 £20.00 £14.50
% change year-on-year +98.88% +37.93% -38.30%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 99,762 98,112 97,941
% of contract IT jobs with a recognized job title 94.74% 94.94% 94.77%
Number of daily rates quoted 66,043 64,977 63,883
UK median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +4.94%
10th Percentile £270 £258 £250
90th Percentile £638 £625 £600
UK excluding London median daily rate £425 £400 £393
% change year-on-year +6.25% +1.91% +4.67%
Number of hourly rates quoted 3,065 2,872 3,318
UK median hourly rate £18.12 £18.70 £18.00
Median hourly rate % change year-on-year -3.13% +3.89% -
10th Percentile £11.00 £10.75 £10.50
90th Percentile £48.75 £47.83 £47.50
UK excluding London median hourly rate £17.50 £18.00 £17.50
% change year-on-year -2.78% +2.86% -

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Systems Support.

Contractor daily rate trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Systems Support over the 6 months to 12 December 2018.

Contractor daily rate histogram for Systems Support in the UK

Systems Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Systems Support.

Contractor hourly rate trend for Systems Support in the UK

Systems Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Systems Support over the 6 months to 12 December 2018.

Contractor hourly rate histogram for Systems Support in the UK

Systems Support
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Systems Support within the UK over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +14 105 £350 +31.46% 44
UK excluding London +6 68 £289 +5.00% 32
London -17 41 £350 +42.86% 13
Midlands +6 24 £353 +56.49% 9
West Midlands -1 22 £353 +56.49% 7
South West -13 18 £234 -22.17% 2
North of England -23 10 £214 -28.75% 7
North East +2 9 £213 -34.62% 2
East of England -6 6 £290 -7.20% 7
South East -21 6 £294 +9.30% 6
Wales -11 4 £419 +19.22%
East Midlands - 2 £250 - 2
North West -18 1 £513 +70.83% 3

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 12 December 2018, Systems Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Systems Support in the job title.

1 29 (26.13%) ITIL
2 27 (24.32%) Oracle
3 26 (23.42%) Windows
3 26 (23.42%) SQL
4 25 (22.52%) SQL Server
5 22 (19.82%) Active Directory
5 22 (19.82%) Problem-Solving
6 20 (18.02%) Microsoft
6 20 (18.02%) Middleware
6 20 (18.02%) Finance
7 19 (17.12%) ZABBIX
8 18 (16.22%) Security Cleared
8 18 (16.22%) Unix
9 16 (14.41%) SC Cleared
9 16 (14.41%) VMware
10 15 (13.51%) Linux
10 15 (13.51%) Java
11 14 (12.61%) PowerShell
11 14 (12.61%) JIRA
11 14 (12.61%) Agile Software Development
12 13 (11.71%) Kanban
12 13 (11.71%) Pega
12 13 (11.71%) Documentum
12 13 (11.71%) Management Information System
12 13 (11.71%) Firewall
12 13 (11.71%) Open Source
12 13 (11.71%) Windows Server
13 12 (10.81%) Analytics
13 12 (10.81%) User Acceptance Testing
14 11 (9.91%) Microsoft Excel

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (11.71%) Documentum
2 4 (3.60%) MS Exchange
2 4 (3.60%) WordPress
3 3 (2.70%) Apache
3 3 (2.70%) MQSeries
3 3 (2.70%) SharePoint
3 3 (2.70%) WebSphere
4 2 (1.80%) IBM Notes
4 2 (1.80%) SharePoint 2013
4 2 (1.80%) Tomcat
5 1 (0.90%) Blackboard Learn
5 1 (0.90%) CMS
5 1 (0.90%) Elasticsearch
5 1 (0.90%) Exchange Server 2007
5 1 (0.90%) Joomla!
5 1 (0.90%) nginx
5 1 (0.90%) Oracle Service Bus
5 1 (0.90%) SharePoint Server
5 1 (0.90%) Skype for Business
5 1 (0.90%) WebLogic
Applications
1 11 (9.91%) Microsoft Excel
2 8 (7.21%) Microsoft Office
3 1 (0.90%) Adobe Creative Suite
3 1 (0.90%) InfoPath
3 1 (0.90%) Spreadsheet
Business Applications
1 5 (4.50%) Line 500
2 4 (3.60%) Dynamics NAV
3 1 (0.90%) Dynamics CRM
3 1 (0.90%) IntelliMatch
3 1 (0.90%) iTrent
3 1 (0.90%) SystmOne
Cloud Services
1 11 (9.91%) Office 365
2 4 (3.60%) Mimecast
3 2 (1.80%) Amazon AWS
3 2 (1.80%) Microsoft Azure
4 1 (0.90%) Dynamics 365
4 1 (0.90%) G Suite
4 1 (0.90%) OneDrive
4 1 (0.90%) Yammer
Communications & Networking
1 13 (11.71%) Firewall
2 4 (3.60%) LAN
3 3 (2.70%) Cisco ASA
3 3 (2.70%) DHCP
3 3 (2.70%) DNS
4 2 (1.80%) Internet
4 2 (1.80%) TCP/IP
4 2 (1.80%) VPN
4 2 (1.80%) Wireless
5 1 (0.90%) FTP
5 1 (0.90%) Intranet
5 1 (0.90%) IPv4
5 1 (0.90%) IPv6
5 1 (0.90%) NAS
5 1 (0.90%) Network Security
5 1 (0.90%) PBX
5 1 (0.90%) SAN
5 1 (0.90%) SMS
5 1 (0.90%) SSH
5 1 (0.90%) WAN
Database & Business Intelligence
1 25 (22.52%) SQL Server
2 6 (5.41%) MS Access
2 6 (5.41%) SQL Server Reporting Services
3 3 (2.70%) Relational Database
4 2 (1.80%) Electronic Patient Records
4 2 (1.80%) MySQL
5 1 (0.90%) Oracle Database
5 1 (0.90%) Oracle Reports
5 1 (0.90%) phpMyAdmin
5 1 (0.90%) SQL Server Analysis Services
5 1 (0.90%) SQL Server Integration Services
Development Applications
1 14 (12.61%) JIRA
2 10 (9.01%) GitLab
3 5 (4.50%) Toad
4 3 (2.70%) Oracle Forms
5 1 (0.90%) Git (software)
5 1 (0.90%) Subversion
5 1 (0.90%) TortoiseSVN
General
1 20 (18.02%) Finance
2 4 (3.60%) Manufacturing
2 4 (3.60%) Retail
3 2 (1.80%) Banking
3 2 (1.80%) Publishing
4 1 (0.90%) Back Office
4 1 (0.90%) Financial Institution
4 1 (0.90%) Investment Banking
4 1 (0.90%) Legal
4 1 (0.90%) Marketing
4 1 (0.90%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 20 (18.02%) Middleware
2 5 (4.50%) XML
2 5 (4.50%) XML Schema
3 2 (1.80%) HTML
3 2 (1.80%) LDAP
4 1 (0.90%) .NET
4 1 (0.90%) CSS
4 1 (0.90%) EntireX
4 1 (0.90%) FIX Protocol
4 1 (0.90%) Gearman
4 1 (0.90%) LAMP
4 1 (0.90%) LEMP Stack
4 1 (0.90%) WebSphere MQ
Miscellaneous
1 13 (11.71%) Management Information System
2 7 (6.31%) Reinsurance
3 6 (5.41%) Analytical Skills
4 3 (2.70%) Wiki
5 2 (1.80%) Fixed Income
6 1 (0.90%) Clustering
6 1 (0.90%) Data Centre
6 1 (0.90%) Derivative
6 1 (0.90%) Equities
6 1 (0.90%) Foreign Exchange (FX)
6 1 (0.90%) Handset
6 1 (0.90%) Hedge funds
6 1 (0.90%) Linux Command Line
6 1 (0.90%) Mainframe
6 1 (0.90%) Self-Motivation
6 1 (0.90%) Video Conferencing
6 1 (0.90%) VLE
Operating Systems
1 26 (23.42%) Windows
2 18 (16.22%) Unix
3 15 (13.51%) Linux
4 13 (11.71%) Windows Server
5 4 (3.60%) Windows 10
5 4 (3.60%) Windows 7
6 3 (2.70%) AIX
6 3 (2.70%) OpenVMS
6 3 (2.70%) Windows Server 2008
7 2 (1.80%) CentOS
7 2 (1.80%) Solaris
7 2 (1.80%) Windows Server 2012
8 1 (0.90%) Apple iOS
8 1 (0.90%) Red Hat Enterprise Linux
8 1 (0.90%) VMS
8 1 (0.90%) Windows 2000
8 1 (0.90%) Windows 8
Processes & Methodologies
1 29 (26.13%) ITIL
2 22 (19.82%) Problem-Solving
3 14 (12.61%) Agile Software Development
4 13 (11.71%) Kanban
4 13 (11.71%) Open Source
5 12 (10.81%) Analytics
5 12 (10.81%) User Acceptance Testing
6 10 (9.01%) Data Analytics
6 10 (9.01%) Trend Analysis
7 7 (6.31%) Regression Testing
8 5 (4.50%) ERP
8 5 (4.50%) Prototyping
8 5 (4.50%) Server Patching
8 5 (4.50%) Service Management
9 4 (3.60%) Change Management
9 4 (3.60%) CRM
9 4 (3.60%) Digital Transformation Programme
9 4 (3.60%) High Availability
9 4 (3.60%) Line Management
9 4 (3.60%) Root Cause Analysis
Programming Languages
1 26 (23.42%) SQL
2 15 (13.51%) Java
3 14 (12.61%) PowerShell
4 8 (7.21%) Perl
5 7 (6.31%) C
6 6 (5.41%) VBA
7 5 (4.50%) Bash Shell
8 4 (3.60%) Python
9 2 (1.80%) PHP
10 1 (0.90%) C#
10 1 (0.90%) JavaScript
10 1 (0.90%) VB
10 1 (0.90%) VBScript
Qualifications
1 18 (16.22%) Security Cleared
2 16 (14.41%) SC Cleared
3 7 (6.31%) Degree
4 5 (4.50%) DV Cleared
5 4 (3.60%) Microsoft Certification
6 2 (1.80%) Computer Science Degree
6 2 (1.80%) MCSE
7 1 (0.90%) BPSS Clearance
7 1 (0.90%) MCSA
7 1 (0.90%) VCP5
7 1 (0.90%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (1.80%) SLA
2 1 (0.90%) ISO/IEC 27001
2 1 (0.90%) MiFID
2 1 (0.90%) QA
System Software
1 22 (19.82%) Active Directory
2 8 (7.21%) VMware Infrastructure
3 7 (6.31%) Hyper-V
3 7 (6.31%) XenServer
4 3 (2.70%) Tivoli Workload Scheduler
4 3 (2.70%) vSphere
5 2 (1.80%) VMware ESXi
6 1 (0.90%) Firmware
6 1 (0.90%) Microsoft App-V
6 1 (0.90%) Microsoft Virtual Server
6 1 (0.90%) Virtual Servers
6 1 (0.90%) VirtualBox
6 1 (0.90%) XenApp
6 1 (0.90%) XenDesktop
Systems Management
1 19 (17.12%) ZABBIX
2 10 (9.01%) Puppet
3 4 (3.60%) SCCM
4 3 (2.70%) Failover Clustering
4 3 (2.70%) Microsoft Clustering
4 3 (2.70%) Tivoli
5 2 (1.80%) Norton AntiVirus
5 2 (1.80%) Tivoli Storage Manager
6 1 (0.90%) AirWatch
6 1 (0.90%) Ansible
6 1 (0.90%) CA Single Sign-On
6 1 (0.90%) Cacti
6 1 (0.90%) Grafana
6 1 (0.90%) Kubernetes
6 1 (0.90%) Malwarebytes
6 1 (0.90%) Nagios
6 1 (0.90%) Nessus
6 1 (0.90%) Symantec Endpoint Protection
6 1 (0.90%) WSUS
Vendors
1 27 (24.32%) Oracle
2 20 (18.02%) Microsoft
3 16 (14.41%) VMware
4 13 (11.71%) Pega
5 9 (8.11%) Citrix
6 8 (7.21%) Cisco
7 5 (4.50%) Sage
8 3 (2.70%) IBM
8 3 (2.70%) ServiceNow
8 3 (2.70%) Sophos
8 3 (2.70%) Wonderware
9 2 (1.80%) Apple
9 2 (1.80%) HP
9 2 (1.80%) Lotus
9 2 (1.80%) Red Hat
9 2 (1.80%) Symantec
10 1 (0.90%) Adobe
10 1 (0.90%) Dell
10 1 (0.90%) EMC
10 1 (0.90%) McAfee