Period
to 21 April 2018

The median contractor rate for a Systems Support was £300 per day in advertised job vacancies during the 6 months to 21 April 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Systems Support
UK
6 months to
21 Apr 2018
Same period 2017 Same period 2016
Rank 808 753 736
Rank change year-on-year -55 -17 -35
Contract jobs requiring a Systems Support 72 88 147
As % of all contract IT jobs advertised in the UK 0.071% 0.096% 0.14%
As % of the Job Titles category 0.075% 0.10% 0.14%
Number of daily rates quoted 53 40 98
UK median daily rate £300 £305 £323
Median daily rate % change year-on-year -1.64% -5.43% +0.78%
10th Percentile £191 £204 £164
90th Percentile £450 £476 £491
UK excluding London median daily rate £300 £275 £315
% change year-on-year +9.09% -12.70% -3.08%
Number of hourly rates quoted 4 6 7
UK median hourly rate £17.34 £15.25 £24.00
Median hourly rate % change year-on-year +13.70% -36.46% +26.98%
10th Percentile £13.45 £11.65 £13.15
90th Percentile £30.20 £26.38 £37.00
UK excluding London median hourly rate £19.00 £14.50 £26.25
% change year-on-year +31.03% -44.76% +38.89%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96,028 87,287 101,432
% of contract IT jobs with a recognized job title 94.93% 94.87% 95.08%
Number of daily rates quoted 63,193 56,709 65,411
UK median daily rate £450 £425 £420
Median daily rate % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £263 £258 £250
90th Percentile £638 £613 £600
UK excluding London median daily rate £410 £400 £385
% change year-on-year +2.50% +3.90% +2.67%
Number of hourly rates quoted 2,954 3,007 3,316
UK median hourly rate £18.50 £18.93 £19.50
Median hourly rate % change year-on-year -2.27% -2.92% +14.71%
10th Percentile £10.80 £10.75 £10.50
90th Percentile £48.56 £48.75 £48.75
UK excluding London median hourly rate £17.50 £18.00 £19.00
% change year-on-year -2.78% -5.26% +15.15%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Systems Support.

Contractor daily rate trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Systems Support over the 6 months to 21 April 2018.

Contractor daily rate histogram for Systems Support in the UK

Systems Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Systems Support.

Contractor hourly rate trend for Systems Support in the UK

Systems Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Systems Support over the 6 months to 21 April 2018.

Contractor hourly rate histogram for Systems Support in the UK

Systems Support
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Systems Support within the UK over the 6 months to 21 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -57 69 £300 -1.64% 53
UK excluding London -43 45 £300 +9.09% 41
London -47 26 £340 -2.86% 17
Midlands +4 19 £300 -22.58% 13
West Midlands +10 14 £300 - 9
South East -25 12 £280 -8.20% 5
East of England -9 6 £325 +18.18% 1
East Midlands +2 5 £400 +3.23% 4
North of England -15 4 £300 -14.29% 15
South West +4 2 £225 +8.43% 2
Yorkshire -9 2 £350 -6.67% 7
Wales -10 2 £291 -38.68% 2
North West -11 2 £275 +5.27% 7

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 April 2018, Systems Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Systems Support in the job title.

1 23 (31.94%) Windows
2 17 (23.61%) Microsoft
3 16 (22.22%) Finance
4 15 (20.83%) SQL
5 14 (19.44%) Active Directory
6 10 (13.89%) Management Information System
6 10 (13.89%) Windows Server 2012
7 9 (12.50%) Windows Server
7 9 (12.50%) Problem-Solving
7 9 (12.50%) Microsoft Office
7 9 (12.50%) ITIL
8 8 (11.11%) Unix
8 8 (11.11%) Linux
8 8 (11.11%) Oracle
9 7 (9.72%) DHCP
9 7 (9.72%) Degree
9 7 (9.72%) Problem Management
9 7 (9.72%) User Acceptance Testing
9 7 (9.72%) SCCM
9 7 (9.72%) Data Protection
9 7 (9.72%) Analytical Skills
9 7 (9.72%) Windows 10
9 7 (9.72%) Office 365
10 6 (8.33%) Security Cleared
10 6 (8.33%) PowerShell
10 6 (8.33%) Microsoft App-V
10 6 (8.33%) DNS
10 6 (8.33%) Business Intelligence
10 6 (8.33%) SAP
11 5 (6.94%) SQL Server

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.17%) MS Exchange
2 2 (2.78%) SharePoint
3 1 (1.39%) Adobe Experience Manager
3 1 (1.39%) CMS
3 1 (1.39%) Documentum
3 1 (1.39%) Exchange Server 2007
3 1 (1.39%) Exchange Server 2010
3 1 (1.39%) IBM Notes
3 1 (1.39%) IIS
Applications
1 9 (12.50%) Microsoft Office
2 3 (4.17%) Microsoft Excel
3 1 (1.39%) Acrobat
3 1 (1.39%) Microsoft PowerPoint
3 1 (1.39%) Spreadsheet
Business Applications
1 5 (6.94%) iTrent
2 4 (5.56%) Oracle Assets
2 4 (5.56%) Oracle Payables
2 4 (5.56%) Oracle Receivables
3 3 (4.17%) Dynamics AX
3 3 (4.17%) Oracle EBS
3 3 (4.17%) Oracle EBS R12
3 3 (4.17%) Oracle General Ledger
3 3 (4.17%) Oracle iProcurement
4 2 (2.78%) Infor SunSystems
4 2 (2.78%) Oracle ERP
4 2 (2.78%) Oracle Financials
4 2 (2.78%) SAP HR
5 1 (1.39%) CODA-Financials
5 1 (1.39%) OPENContractor
5 1 (1.39%) Oracle Internet Expenses
5 1 (1.39%) Payment Gateway
5 1 (1.39%) Servitor
5 1 (1.39%) SystmOne
5 1 (1.39%) Unit4 Business World
Cloud Services
1 7 (9.72%) Office 365
2 5 (6.94%) Amazon AWS
2 5 (6.94%) Microsoft Azure
3 2 (2.78%) SuccessFactors
4 1 (1.39%) Dynamics 365
4 1 (1.39%) OneDrive
4 1 (1.39%) SaaS
Communications & Networking
1 7 (9.72%) DHCP
2 6 (8.33%) DNS
3 5 (6.94%) Internet
3 5 (6.94%) Remote Desktop
4 4 (5.56%) VPN
5 3 (4.17%) Broadband
5 3 (4.17%) LAN
5 3 (4.17%) SMS
6 2 (2.78%) Intranet
7 1 (1.39%) Firewall
7 1 (1.39%) PBX
7 1 (1.39%) TCP/IP
7 1 (1.39%) WAN
7 1 (1.39%) Wireless
Database & Business Intelligence
1 5 (6.94%) Amazon RDS
1 5 (6.94%) SQL Server
2 4 (5.56%) BusinessObjects
2 4 (5.56%) Oracle Reports
3 3 (4.17%) Oracle Database
3 3 (4.17%) Oracle Database 10g
3 3 (4.17%) Oracle Database 11g
3 3 (4.17%) Oracle Discoverer
3 3 (4.17%) SQL Server Reporting Services
4 2 (2.78%) Data Mining
5 1 (1.39%) Crystal Reports
5 1 (1.39%) Electronic Patient Records
5 1 (1.39%) GIS
5 1 (1.39%) MongoDB
5 1 (1.39%) MySQL
5 1 (1.39%) Power BI
5 1 (1.39%) Relational Database
5 1 (1.39%) SQL Server 2012
5 1 (1.39%) SQL Server Integration Services
5 1 (1.39%) UniData
Development Applications
1 2 (2.78%) Visual Studio
2 1 (1.39%) Maven
2 1 (1.39%) Team Foundation Server
General
1 16 (22.22%) Finance
2 4 (5.56%) Banking
2 4 (5.56%) Manufacturing
2 4 (5.56%) Telecoms
3 3 (4.17%) Billing
3 3 (4.17%) General Ledger
4 2 (2.78%) Front Office
4 2 (2.78%) Publishing
4 2 (2.78%) Retail
5 1 (1.39%) Back Office
5 1 (1.39%) Electronics
5 1 (1.39%) Financial Institution
5 1 (1.39%) Investment Banking
5 1 (1.39%) Law
5 1 (1.39%) Marketing
5 1 (1.39%) Pharmaceutical
5 1 (1.39%) Retail Banking
Libraries, Frameworks & Software Standards
1 4 (5.56%) Web Services
2 3 (4.17%) .NET
2 3 (4.17%) XML
3 1 (1.39%) ASP.NET
3 1 (1.39%) ASP.NET MVC
3 1 (1.39%) jQuery
Miscellaneous
1 10 (13.89%) Management Information System
2 7 (9.72%) Analytical Skills
3 4 (5.56%) Clustering
3 4 (5.56%) Computer Science
4 3 (4.17%) Foreign Exchange (FX)
4 3 (4.17%) NHS
5 2 (2.78%) Data Centre
5 2 (2.78%) Fixed Income
5 2 (2.78%) iPad
5 2 (2.78%) iPhone
5 2 (2.78%) Mobile Computing
5 2 (2.78%) Self-Motivation
5 2 (2.78%) Smartcard
6 1 (1.39%) e-Learning
6 1 (1.39%) Enterprise Software
6 1 (1.39%) Equities
6 1 (1.39%) LPAR
6 1 (1.39%) PACS
6 1 (1.39%) User Experience
6 1 (1.39%) Video Conferencing
Operating Systems
1 23 (31.94%) Windows
2 10 (13.89%) Windows Server 2012
3 9 (12.50%) Windows Server
4 8 (11.11%) Linux
4 8 (11.11%) Unix
5 7 (9.72%) Windows 10
6 5 (6.94%) Red Hat Enterprise Linux
7 4 (5.56%) Apple iOS
7 4 (5.56%) Mac OS
8 3 (4.17%) Windows 7
9 2 (2.78%) AIX
9 2 (2.78%) Android
9 2 (2.78%) CentOS
9 2 (2.78%) Solaris
9 2 (2.78%) Windows Server 2008
10 1 (1.39%) Debian
10 1 (1.39%) HPUX
10 1 (1.39%) Ubuntu
10 1 (1.39%) Windows Server 2003
10 1 (1.39%) Windows XP
Processes & Methodologies
1 9 (12.50%) ITIL
1 9 (12.50%) Problem-Solving
2 7 (9.72%) Data Protection
2 7 (9.72%) Problem Management
2 7 (9.72%) User Acceptance Testing
3 6 (8.33%) Business Intelligence
4 5 (6.94%) ERP
4 5 (6.94%) Mobile Device Management
5 4 (5.56%) Application Packaging
5 4 (5.56%) Business Continuity
5 4 (5.56%) Change Management
5 4 (5.56%) E-Commerce
5 4 (5.56%) Information Management
5 4 (5.56%) Project Management
6 3 (4.17%) Accounts Payable
6 3 (4.17%) Asset Management
6 3 (4.17%) Collaborative Working
6 3 (4.17%) Disaster Recovery
6 3 (4.17%) Document Management
6 3 (4.17%) Risk Management
Programming Languages
1 15 (20.83%) SQL
2 6 (8.33%) PowerShell
3 3 (4.17%) JavaScript
4 2 (2.78%) C#
5 1 (1.39%) Bash Shell
5 1 (1.39%) C
5 1 (1.39%) C++
5 1 (1.39%) Java
5 1 (1.39%) PHP
5 1 (1.39%) PL/SQL
5 1 (1.39%) Python
5 1 (1.39%) Shell Script
5 1 (1.39%) T-SQL
5 1 (1.39%) UniBasic
5 1 (1.39%) VBScript
Qualifications
1 7 (9.72%) Degree
2 6 (8.33%) Security Cleared
3 4 (5.56%) DV Cleared
4 2 (2.78%) A+ Certification
4 2 (2.78%) MCSE
4 2 (2.78%) Microsoft Certification
4 2 (2.78%) SC Cleared
5 1 (1.39%) BPSS Clearance
5 1 (1.39%) DBS Check
5 1 (1.39%) MCITP
5 1 (1.39%) RHCE
Quality Assurance & Compliance
1 5 (6.94%) GDPR
2 4 (5.56%) SLA
3 3 (4.17%) QA
4 1 (1.39%) COBIT
System Software
1 14 (19.44%) Active Directory
2 6 (8.33%) Microsoft App-V
3 4 (5.56%) VMware Infrastructure
4 3 (4.17%) Hyper-V
4 3 (4.17%) Virtual Desktop
5 2 (2.78%) Terminal Server
5 2 (2.78%) Virtual Machines
6 1 (1.39%) DFS Replication
6 1 (1.39%) Docker
6 1 (1.39%) Veritas Cluster Server
6 1 (1.39%) VirtualBox
6 1 (1.39%) VMware ESXi
6 1 (1.39%) vSphere
6 1 (1.39%) XenApp
Systems Management
1 7 (9.72%) SCCM
2 5 (6.94%) Microsoft Intune
3 3 (4.17%) Opscode Chef
3 3 (4.17%) Puppet
4 2 (2.78%) Nagios
5 1 (1.39%) Ansible
5 1 (1.39%) Cobbler
5 1 (1.39%) Failover Clustering
5 1 (1.39%) Kubernetes
5 1 (1.39%) Microsoft Clustering
5 1 (1.39%) Microsoft Data Protection Manager
5 1 (1.39%) SCDPM
5 1 (1.39%) SCOM
5 1 (1.39%) SCOrch
5 1 (1.39%) SCSM
5 1 (1.39%) SCVMM
5 1 (1.39%) Single Sign-On
5 1 (1.39%) WSUS
Vendors
1 17 (23.61%) Microsoft
2 8 (11.11%) Oracle
3 6 (8.33%) SAP
4 5 (6.94%) Apple
4 5 (6.94%) HP
4 5 (6.94%) Red Hat
4 5 (6.94%) VMware
5 4 (5.56%) Citrix
6 3 (4.17%) Bloomberg
7 2 (2.78%) Adobe
7 2 (2.78%) Capita
7 2 (2.78%) CODA
7 2 (2.78%) Cognos
7 2 (2.78%) hybris
7 2 (2.78%) MarketAxess
7 2 (2.78%) Splunk
7 2 (2.78%) Tradeweb
8 1 (1.39%) Concur
8 1 (1.39%) Oneserve
8 1 (1.39%) ServiceNow