Period
to 17 November 2017

The median contractor rate for a Systems Support was £278 per day in advertised job vacancies during the 6 months to 17 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Systems Support
UK
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 768 768 679
Rank change year-on-year 0 -89 +50
Contract jobs requiring a Systems Support 110 126 215
As % of all contract IT jobs advertised in the UK 0.11% 0.12% 0.19%
As % of the Job Titles category 0.11% 0.13% 0.20%
Number of daily rates quoted 58 76 142
UK median daily rate £278 £350 £350
Median daily rate % change year-on-year -20.71% - +12.00%
10th Percentile £171 £151 £181
90th Percentile £488 £450 £488
UK excluding London median daily rate £275 £325 £350
% change year-on-year -15.38% -7.14% +16.67%
Number of hourly rates quoted 15 11 17
UK median hourly rate £23.50 £18.00 £18.00
Median hourly rate % change year-on-year +30.56% - -5.26%
10th Percentile £15.70 £12.05 £11.35
90th Percentile £30.68 £28.75 £37.60
UK excluding London median hourly rate £20.75 £14.50 £18.00
% change year-on-year +43.10% -19.44% +15.20%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 97472 100409 109082
% of contract IT jobs with a recognized job title 94.81% 94.75% 94.90%
Number of daily rates quoted 64264 65451 69386
UK median daily rate £448 £425 £400
Median daily rate % change year-on-year +5.29% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00% +4.17%
Number of hourly rates quoted 2912 3320 4146
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.89% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.26 £45.00
UK excluding London median hourly rate £17.77 £17.50 £17.50
% change year-on-year +1.54% - +8.29%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Systems Support.

Contractor daily rate trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Systems Support over the 6 months to 17 November 2017.

Contractor daily rate histogram for Systems Support in the UK

Systems Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Systems Support.

Contractor hourly rate trend for Systems Support in the UK

Systems Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Systems Support over the 6 months to 17 November 2017.

Contractor hourly rate histogram for Systems Support in the UK

Systems Support
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Systems Support within the UK over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 103 £278 -20.71% 16
London +8 59 £293 -29.94% 8
UK excluding London -6 43 £275 -15.38% 8
South East -2 15 £263 +5.00% 3
Midlands +30 7 £250 +100.00%
North of England +56 6 £275 -26.67% 5
East of England -36 6 £313 +4.17%
West Midlands +24 5 £225 +80.20%
Yorkshire +26 4 £275 -21.43% 2
Scotland -14 4 £217 -48.91%
South West -2 3 £300 -25.00%
Wales +8 2 £310 -4.62%
East Midlands +3 2 £265 -
North East +66 1 £325 -18.75% 1
North West +23 1 £300 - 2

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 17 November 2017, Systems Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Systems Support in the job title.

1 36 (32.73%) Windows
2 29 (26.36%) VMware
3 23 (20.91%) SQL Server
4 21 (19.09%) Linux
4 21 (19.09%) Finance
4 21 (19.09%) Windows Server
5 19 (17.27%) Clustering
5 19 (17.27%) Oracle
5 19 (17.27%) Active Directory
6 18 (16.36%) SQL
7 16 (14.55%) TCP/IP
7 16 (14.55%) Microsoft
8 15 (13.64%) Java
8 15 (13.64%) Firewall
9 14 (12.73%) Python
9 14 (12.73%) HP
10 13 (11.82%) Microsoft Excel
10 13 (11.82%) Data Centre
11 12 (10.91%) User Acceptance Testing
12 11 (10.00%) Bash Shell
12 11 (10.00%) Apache
12 11 (10.00%) SSL
12 11 (10.00%) Unix
12 11 (10.00%) ITIL
12 11 (10.00%) Banking
13 10 (9.09%) BIG-IP
13 10 (9.09%) PostgreSQL
13 10 (9.09%) Tomcat
13 10 (9.09%) Citrix
13 10 (9.09%) F5

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (10.00%) Apache
2 10 (9.09%) Tomcat
3 7 (6.36%) MS Exchange
4 5 (4.55%) IIS
5 2 (1.82%) Oracle Workflow
5 2 (1.82%) SharePoint
6 1 (0.91%) Exchange Server 2003
6 1 (0.91%) Exchange Server 2010
6 1 (0.91%) Exchange Server 2013
6 1 (0.91%) IBM Domino
6 1 (0.91%) IBM Notes
6 1 (0.91%) MS Project Server
6 1 (0.91%) OpenStack
6 1 (0.91%) SAS
Applications
1 13 (11.82%) Microsoft Excel
2 4 (3.64%) Microsoft Office
3 3 (2.73%) Spreadsheet
4 1 (0.91%) Microsoft PowerPoint
4 1 (0.91%) Microsoft Project
4 1 (0.91%) Stata
Business Applications
1 6 (5.45%) Cognos Controller
2 4 (3.64%) Actimize
2 4 (3.64%) Oracle Assets
2 4 (3.64%) Oracle Cash Management
2 4 (3.64%) Oracle EBS
2 4 (3.64%) Oracle EBS R12
2 4 (3.64%) Oracle Financials
2 4 (3.64%) Oracle General Ledger
2 4 (3.64%) Oracle iProcurement
2 4 (3.64%) Oracle Payables
2 4 (3.64%) Oracle Receivables
3 3 (2.73%) CODA-Financials
3 3 (2.73%) Unit4 Business World
4 2 (1.82%) Oracle Internet Expenses
4 2 (1.82%) Oracle Subledger Accounting
5 1 (0.91%) IntelliMatch
5 1 (0.91%) iTrent
5 1 (0.91%) Relativity
5 1 (0.91%) ResourceLink
5 1 (0.91%) Retail-J
Cloud Services
1 5 (4.55%) Microsoft Azure
1 5 (4.55%) Office 365
2 3 (2.73%) Azure Active Directory
3 1 (0.91%) Amazon AWS
3 1 (0.91%) DigitalOcean
3 1 (0.91%) IaaS
3 1 (0.91%) Linode
3 1 (0.91%) OneDrive
3 1 (0.91%) OpenShift
3 1 (0.91%) PaaS
Communications & Networking
1 16 (14.55%) TCP/IP
2 15 (13.64%) Firewall
3 11 (10.00%) SSL
4 10 (9.09%) BIG-IP
4 10 (9.09%) F5 BIG-IP LTM
5 7 (6.36%) LAN
6 5 (4.55%) DNS
7 4 (3.64%) DHCP
7 4 (3.64%) SMS
7 4 (3.64%) WAN
8 3 (2.73%) Internet
8 3 (2.73%) Wireless
9 2 (1.82%) PBX
9 2 (1.82%) Remote Desktop
10 1 (0.91%) Broadband
10 1 (0.91%) Kerberos
10 1 (0.91%) LDAP
10 1 (0.91%) POP3
10 1 (0.91%) SMTP
10 1 (0.91%) WLAN
Database & Business Intelligence
1 23 (20.91%) SQL Server
2 10 (9.09%) PostgreSQL
3 3 (2.73%) EDRMS
3 3 (2.73%) SQL Server 2012
4 2 (1.82%) GIS
4 2 (1.82%) MySQL
4 2 (1.82%) Oracle Database
4 2 (1.82%) Oracle Database 10g
4 2 (1.82%) Oracle Database 11g
4 2 (1.82%) Oracle Discoverer
5 1 (0.91%) BusinessObjects
5 1 (0.91%) DataStage
5 1 (0.91%) DB2
5 1 (0.91%) Electronic Patient Records
5 1 (0.91%) IBM InfoSphere
5 1 (0.91%) JasperReports
5 1 (0.91%) Oracle Reports
5 1 (0.91%) SQL Server Reporting Services
Development Applications
1 2 (1.82%) JIRA
2 1 (0.91%) Git (software)
2 1 (0.91%) GitLab
2 1 (0.91%) Vagrant
2 1 (0.91%) Visual Studio
General
1 21 (19.09%) Finance
2 11 (10.00%) Banking
3 4 (3.64%) Billing
3 4 (3.64%) Retail
3 4 (3.64%) Telecoms
4 3 (2.73%) Legal
5 2 (1.82%) Financial Institution
5 2 (1.82%) General Ledger
6 1 (0.91%) Back Office
6 1 (0.91%) Electronics
6 1 (0.91%) Front Office
6 1 (0.91%) Investment Banking
6 1 (0.91%) Law
Libraries, Frameworks & Software Standards
1 8 (7.27%) LAPP Stack
2 5 (4.55%) .NET
3 4 (3.64%) J2EE
4 3 (2.73%) .NET Framework
4 3 (2.73%) WinForms
4 3 (2.73%) XML
5 2 (1.82%) LAMP
6 1 (0.91%) ActiveMQ
6 1 (0.91%) FIX Protocol
6 1 (0.91%) Ruby on Rails
Miscellaneous
1 19 (17.27%) Clustering
2 13 (11.82%) Data Centre
3 5 (4.55%) Management Information System
4 4 (3.64%) EPoS
4 4 (3.64%) NHS
4 4 (3.64%) SWIFT
5 3 (2.73%) Analytical Skills
5 3 (2.73%) Computer Science
6 2 (1.82%) FMCG
7 1 (0.91%) AS400
7 1 (0.91%) CMDB
7 1 (0.91%) Derivative
7 1 (0.91%) Equities
7 1 (0.91%) Fixed Income
7 1 (0.91%) Greenfield Project
7 1 (0.91%) Hedge funds
7 1 (0.91%) Public Cloud
Operating Systems
1 36 (32.73%) Windows
2 21 (19.09%) Linux
2 21 (19.09%) Windows Server
3 11 (10.00%) Unix
4 9 (8.18%) Windows Server 2008
5 7 (6.36%) Windows Server 2012
6 5 (4.55%) Solaris
6 5 (4.55%) Windows Server 2003
7 4 (3.64%) Red Hat Enterprise Linux
7 4 (3.64%) Windows XP
8 3 (2.73%) Windows 10
8 3 (2.73%) Windows 7
9 2 (1.82%) Mac OS X
9 2 (1.82%) Windows 8
10 1 (0.91%) AIX
10 1 (0.91%) CentOS
10 1 (0.91%) Mac OS
10 1 (0.91%) Scientific Linux
10 1 (0.91%) Windows Vista
Processes & Methodologies
1 12 (10.91%) User Acceptance Testing
2 11 (10.00%) ITIL
3 5 (4.55%) Workflow
4 4 (3.64%) Anti-Money Laundering
4 4 (3.64%) Cash Management
4 4 (3.64%) Change Management
4 4 (3.64%) Data Management
4 4 (3.64%) Mentoring
4 4 (3.64%) Project Management
4 4 (3.64%) Software Deployment
5 3 (2.73%) Business Intelligence
5 3 (2.73%) Capacity Planning
5 3 (2.73%) Case Management
5 3 (2.73%) Change Control
5 3 (2.73%) OOP
5 3 (2.73%) Root Cause Analysis
5 3 (2.73%) Service Management
5 3 (2.73%) System Testing
5 3 (2.73%) Task Automation
5 3 (2.73%) Web Development
Programming Languages
1 18 (16.36%) SQL
2 15 (13.64%) Java
3 14 (12.73%) Python
4 11 (10.00%) Bash Shell
5 6 (5.45%) PowerShell
6 3 (2.73%) C#
6 3 (2.73%) VB
6 3 (2.73%) VBA
7 2 (1.82%) C
7 2 (1.82%) C++
7 2 (1.82%) Ruby
7 2 (1.82%) Shell Script
7 2 (1.82%) VBScript
8 1 (0.91%) Fortran
8 1 (0.91%) Jython
8 1 (0.91%) MATLAB
8 1 (0.91%) Pascal
8 1 (0.91%) Perl
8 1 (0.91%) PHP
8 1 (0.91%) RPG
Qualifications
1 9 (8.18%) Security Cleared
2 6 (5.45%) DV Cleared
3 5 (4.55%) Degree
4 4 (3.64%) RHCE
5 3 (2.73%) MCSE
5 3 (2.73%) Microsoft Certification
5 3 (2.73%) SC Cleared
6 2 (1.82%) CCAA
6 2 (1.82%) Citrix Certification
6 2 (1.82%) ISEB
7 1 (0.91%) ACCA
7 1 (0.91%) CCA
7 1 (0.91%) CIMA
7 1 (0.91%) HND
7 1 (0.91%) ISTQB Foundation Certification
7 1 (0.91%) ITIL Foundation Certificate
7 1 (0.91%) Master's Degree
Quality Assurance & Compliance
1 4 (3.64%) QA
1 4 (3.64%) SEPA
1 4 (3.64%) SLA
2 2 (1.82%) AS 2805
2 2 (1.82%) ISO 8583
2 2 (1.82%) PCI DSS
3 1 (0.91%) COBIT
3 1 (0.91%) Data Quality
3 1 (0.91%) GDPR
3 1 (0.91%) MiFID
System Software
1 19 (17.27%) Active Directory
2 9 (8.18%) VMware Infrastructure
3 3 (2.73%) Hyper-V
3 3 (2.73%) XenApp
4 2 (1.82%) VMware ESXi
4 2 (1.82%) VMware Workstation
5 1 (0.91%) Microsoft App-V
5 1 (0.91%) NFS
5 1 (0.91%) VirtualBox
5 1 (0.91%) Xen
5 1 (0.91%) XenServer
Systems Management
1 5 (4.55%) SCCM
2 4 (3.64%) NetBackup
2 4 (3.64%) Netcool
2 4 (3.64%) OpenView Configuration Management
2 4 (3.64%) Puppet
3 3 (2.73%) Nagios
3 3 (2.73%) Opscode Chef
3 3 (2.73%) SCOM
4 2 (1.82%) Cisco Prime
4 2 (1.82%) Norton AntiVirus
5 1 (0.91%) AirWatch
5 1 (0.91%) Ansible
5 1 (0.91%) Backup Exec
5 1 (0.91%) Cobbler
5 1 (0.91%) Microsoft Intune
5 1 (0.91%) OpenNMS
5 1 (0.91%) ZABBIX
Vendors
1 29 (26.36%) VMware
2 19 (17.27%) Oracle
3 16 (14.55%) Microsoft
4 14 (12.73%) HP
5 10 (9.09%) Citrix
5 10 (9.09%) F5
6 9 (8.18%) Cisco
7 8 (7.27%) IBM
8 6 (5.45%) Cognos
9 5 (4.55%) McAfee
10 4 (3.64%) Veritas
11 3 (2.73%) CODA
11 3 (2.73%) Red Hat
11 3 (2.73%) SAP
12 2 (1.82%) Avaya
12 2 (1.82%) BT
12 2 (1.82%) Dell
12 2 (1.82%) ESRI
12 2 (1.82%) PeopleSoft
12 2 (1.82%) Symantec