Period
to 15 October 2018

The median contractor rate for a Systems Support was £320 per day in advertised job vacancies during the 6 months to 15 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Systems Support
UK
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 792 776 791
Rank change year-on-year -16 +15 -97
Contract jobs requiring a Systems Support 97 105 116
As % of all contract IT jobs advertised in the UK 0.094% 0.11% 0.11%
As % of the Job Titles category 0.099% 0.11% 0.12%
Number of daily rates quoted 54 51 79
UK median daily rate £320 £280 £350
Median daily rate % change year-on-year +14.29% -20.00% -
10th Percentile £150 £175 £138
90th Percentile £525 £475 £458
UK excluding London median daily rate £239 £275 £313
% change year-on-year -13.18% -12.00% -10.71%
Number of hourly rates quoted 11 12 10
UK median hourly rate £37.55 £24.25 £19.00
Median hourly rate % change year-on-year +54.85% +27.63% +2.70%
10th Percentile £20.00 £16.98 £12.00
90th Percentile £47.00 £29.75 £28.75
UK excluding London median hourly rate £39.78 £21.00 £15.25
% change year-on-year +89.40% +37.70% -19.31%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 97,660 93,414 100,429
% of contract IT jobs with a recognized job title 94.74% 94.91% 94.85%
Number of daily rates quoted 64,124 61,239 65,458
UK median daily rate £450 £440 £425
Median daily rate % change year-on-year +2.27% +3.53% +6.25%
10th Percentile £269 £263 £253
90th Percentile £638 £625 £600
UK excluding London median daily rate £415 £400 £390
% change year-on-year +3.75% +2.56% +4.00%
Number of hourly rates quoted 3,150 2,806 3,265
UK median hourly rate £17.99 £19.00 £18.50
Median hourly rate % change year-on-year -5.34% +2.70% +2.78%
10th Percentile £11.00 £10.75 £10.50
90th Percentile £48.75 £48.75 £47.00
UK excluding London median hourly rate £17.50 £18.00 £18.00
% change year-on-year -2.78% - +2.86%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Systems Support.

Contractor daily rate trend for Systems Support in the UK

Systems Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Systems Support over the 6 months to 15 October 2018.

Contractor daily rate histogram for Systems Support in the UK

Systems Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Systems Support.

Contractor hourly rate trend for Systems Support in the UK

Systems Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Systems Support over the 6 months to 15 October 2018.

Contractor hourly rate histogram for Systems Support in the UK

Systems Support
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Systems Support within the UK over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -32 89 £315 +11.50% 45
UK excluding London -6 61 £239 -13.18% 38
London -22 35 £438 +49.57% 10
South West +1 20 £234 -22.17% 2
Midlands -16 11 £315 +26.00% 10
South East -7 10 £271 -1.36% 11
West Midlands -1 9 £315 +57.11% 8
East of England -4 7 £180 -42.56% 3
Wales -8 7 £419 +35.08% 1
North East +3 6 £215 -33.85% 2
North of England -18 6 £215 -21.82% 9
East Midlands -6 2 £250 -5.66% 2

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 15 October 2018, Systems Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Systems Support in the job title.

1 32 (32.99%) Windows
2 29 (29.90%) Active Directory
3 26 (26.80%) Microsoft
4 23 (23.71%) Finance
5 21 (21.65%) ITIL
5 21 (21.65%) SQL
6 17 (17.53%) Linux
6 17 (17.53%) VMware
6 17 (17.53%) PowerShell
7 15 (15.46%) Firewall
7 15 (15.46%) SQL Server
8 13 (13.40%) Oracle
8 13 (13.40%) Office 365
9 12 (12.37%) Problem-Solving
9 12 (12.37%) Security Cleared
9 12 (12.37%) User Acceptance Testing
10 11 (11.34%) VMware Infrastructure
10 11 (11.34%) SC Cleared
10 11 (11.34%) Windows Server
11 10 (10.31%) Degree
12 9 (9.28%) Microsoft Office
12 9 (9.28%) Citrix
13 8 (8.25%) Perl
13 8 (8.25%) Unix
13 8 (8.25%) DHCP
13 8 (8.25%) Windows 10
13 8 (8.25%) XenServer
14 7 (7.22%) Analytical Skills
14 7 (7.22%) Reinsurance
14 7 (7.22%) DNS

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.19%) WebSphere
2 5 (5.15%) MQSeries
2 5 (5.15%) MS Exchange
3 4 (4.12%) Documentum
3 4 (4.12%) WordPress
4 3 (3.09%) Apache
4 3 (3.09%) IBM Notes
5 2 (2.06%) SharePoint
5 2 (2.06%) SharePoint 2013
5 2 (2.06%) Skype for Business
5 2 (2.06%) Tomcat
6 1 (1.03%) Elasticsearch
6 1 (1.03%) Exchange Server 2003
6 1 (1.03%) Exchange Server 2010
6 1 (1.03%) nginx
6 1 (1.03%) Oracle Service Bus
6 1 (1.03%) WebLogic
Applications
1 9 (9.28%) Microsoft Office
2 5 (5.15%) Microsoft Excel
3 2 (2.06%) MS Visio
4 1 (1.03%) Adobe Creative Suite
4 1 (1.03%) Spreadsheet
Business Applications
1 5 (5.15%) Dynamics NAV
2 2 (2.06%) Line 500
3 1 (1.03%) IntelliMatch
3 1 (1.03%) iTrent
Cloud Services
1 13 (13.40%) Office 365
2 4 (4.12%) Microsoft Azure
3 3 (3.09%) Dynamics 365
3 3 (3.09%) Mimecast
4 2 (2.06%) Amazon AWS
4 2 (2.06%) OneDrive
4 2 (2.06%) Yammer
5 1 (1.03%) Cloud Computing
5 1 (1.03%) G Suite
Communications & Networking
1 15 (15.46%) Firewall
2 8 (8.25%) DHCP
3 7 (7.22%) DNS
3 7 (7.22%) LAN
4 5 (5.15%) VPN
5 4 (4.12%) WAN
6 3 (3.09%) Cisco ASA
6 3 (3.09%) Skype
7 2 (2.06%) IPsec
7 2 (2.06%) NAS
7 2 (2.06%) SAN
7 2 (2.06%) SSL
7 2 (2.06%) TCP/IP
7 2 (2.06%) VoIP
7 2 (2.06%) Wireless
8 1 (1.03%) Internet
8 1 (1.03%) MPLS
8 1 (1.03%) PBX
8 1 (1.03%) SMS
8 1 (1.03%) WLAN
Database & Business Intelligence
1 15 (15.46%) SQL Server
2 3 (3.09%) MS Access
2 3 (3.09%) Power BI
2 3 (3.09%) Relational Database
3 2 (2.06%) Oracle Reports
3 2 (2.06%) SQL Server Reporting Services
4 1 (1.03%) Amazon RDS
4 1 (1.03%) MySQL
4 1 (1.03%) phpMyAdmin
Development Applications
1 5 (5.15%) JIRA
2 2 (2.06%) Git (software)
2 2 (2.06%) GitLab
2 2 (2.06%) Oracle Forms
2 2 (2.06%) Toad
3 1 (1.03%) Subversion
3 1 (1.03%) TortoiseSVN
General
1 23 (23.71%) Finance
2 6 (6.19%) Manufacturing
3 3 (3.09%) Retail
4 2 (2.06%) Legal
4 2 (2.06%) Publishing
5 1 (1.03%) Advertising
5 1 (1.03%) Back Office
5 1 (1.03%) Banking
5 1 (1.03%) Financial Institution
5 1 (1.03%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 6 (6.19%) Middleware
2 3 (3.09%) LDAP
2 3 (3.09%) WebSphere MQ
3 2 (2.06%) FIX Protocol
3 2 (2.06%) Web Services
3 2 (2.06%) XML
3 2 (2.06%) XML Schema
4 1 (1.03%) .NET
4 1 (1.03%) EntireX
4 1 (1.03%) Gearman
4 1 (1.03%) HTML
4 1 (1.03%) IBM Integration Bus
4 1 (1.03%) LAMP
4 1 (1.03%) LEMP Stack
4 1 (1.03%) REST
4 1 (1.03%) SOAP
Miscellaneous
1 7 (7.22%) Analytical Skills
1 7 (7.22%) Reinsurance
2 6 (6.19%) Computer Science
3 4 (4.12%) Management Information System
4 3 (3.09%) Video Conferencing
5 2 (2.06%) Data Centre
5 2 (2.06%) Fixed Income
5 2 (2.06%) Wiki
6 1 (1.03%) Clustering
6 1 (1.03%) Data Structures
6 1 (1.03%) Derivative
6 1 (1.03%) Enterprise Storage
6 1 (1.03%) Equities
6 1 (1.03%) Handset
6 1 (1.03%) Hedge funds
6 1 (1.03%) Linux Command Line
6 1 (1.03%) PDA
6 1 (1.03%) SCADA
6 1 (1.03%) Self-Motivation
6 1 (1.03%) User Experience
Operating Systems
1 32 (32.99%) Windows
2 17 (17.53%) Linux
3 11 (11.34%) Windows Server
4 8 (8.25%) Unix
4 8 (8.25%) Windows 10
5 5 (5.15%) AIX
5 5 (5.15%) OpenVMS
5 5 (5.15%) Windows 7
6 4 (4.12%) Windows Server 2008
6 4 (4.12%) Windows Server 2012
7 2 (2.06%) CentOS
7 2 (2.06%) Solaris
7 2 (2.06%) VMS
7 2 (2.06%) Windows 8
8 1 (1.03%) Apple iOS
8 1 (1.03%) Mac OS
8 1 (1.03%) Windows 2000
8 1 (1.03%) Windows NT
8 1 (1.03%) Windows Server 2003
8 1 (1.03%) Windows XP
Processes & Methodologies
1 21 (21.65%) ITIL
2 12 (12.37%) Problem-Solving
2 12 (12.37%) User Acceptance Testing
3 7 (7.22%) Regression Testing
4 6 (6.19%) Agile Software Development
5 5 (5.15%) Business Intelligence
6 4 (4.12%) Change Management
6 4 (4.12%) Digital Transformation Programme
6 4 (4.12%) Kanban
6 4 (4.12%) Open Source
6 4 (4.12%) Storage Management
7 3 (3.09%) Cybersecurity
7 3 (3.09%) High Availability
7 3 (3.09%) Infrastructure Engineering
7 3 (3.09%) Line Management
7 3 (3.09%) Procure-to-Pay
7 3 (3.09%) Root Cause Analysis
7 3 (3.09%) Server Monitoring
7 3 (3.09%) Server Patching
7 3 (3.09%) Time Management
Programming Languages
1 21 (21.65%) SQL
2 17 (17.53%) PowerShell
3 8 (8.25%) Perl
4 7 (7.22%) C
5 6 (6.19%) Java
6 4 (4.12%) Bash Shell
6 4 (4.12%) Python
7 3 (3.09%) VBA
8 1 (1.03%) C#
8 1 (1.03%) PHP
8 1 (1.03%) PL/SQL
8 1 (1.03%) Shell Script
8 1 (1.03%) VB
Qualifications
1 12 (12.37%) Security Cleared
2 11 (11.34%) SC Cleared
3 10 (10.31%) Degree
4 6 (6.19%) Microsoft Certification
5 5 (5.15%) DV Cleared
6 3 (3.09%) Computer Science Degree
7 2 (2.06%) A+ Certification
7 2 (2.06%) MCSE
8 1 (1.03%) BC Cleared
8 1 (1.03%) BPSS Clearance
8 1 (1.03%) CCNP
8 1 (1.03%) Cisco Certification
8 1 (1.03%) HND
8 1 (1.03%) ITIL Certification
8 1 (1.03%) MCITP
Quality Assurance & Compliance
1 2 (2.06%) MiFID
1 2 (2.06%) PCI DSS
1 2 (2.06%) SLA
2 1 (1.03%) 21 CFR Part 11
2 1 (1.03%) GDPR
2 1 (1.03%) ISO/IEC 27001
System Software
1 29 (29.90%) Active Directory
2 11 (11.34%) VMware Infrastructure
3 8 (8.25%) XenServer
4 6 (6.19%) Hyper-V
5 5 (5.15%) Tivoli Workload Scheduler
6 4 (4.12%) Microsoft App-V
6 4 (4.12%) VMware ESXi
7 2 (2.06%) Virtual Desktop
8 1 (1.03%) DFS Replication
8 1 (1.03%) Microsoft Virtual Server
8 1 (1.03%) Virtual Machines
8 1 (1.03%) Virtual Servers
8 1 (1.03%) VirtualBox
8 1 (1.03%) XenApp
Systems Management
1 5 (5.15%) Tivoli
2 4 (4.12%) Failover Clustering
2 4 (4.12%) Microsoft Clustering
2 4 (4.12%) SCCM
2 4 (4.12%) Tivoli Storage Manager
2 4 (4.12%) ZABBIX
3 2 (2.06%) Norton AntiVirus
3 2 (2.06%) Puppet
3 2 (2.06%) vCenter Server
4 1 (1.03%) CA Single Sign-On
4 1 (1.03%) Cacti
4 1 (1.03%) Grafana
4 1 (1.03%) Microsoft Data Protection Manager
4 1 (1.03%) Microsoft Intune
4 1 (1.03%) Nagios
4 1 (1.03%) Nessus
4 1 (1.03%) SCDPM
4 1 (1.03%) SCOM
4 1 (1.03%) SCVMM
4 1 (1.03%) WSUS
Vendors
1 26 (26.80%) Microsoft
2 17 (17.53%) VMware
3 13 (13.40%) Oracle
4 9 (9.28%) Citrix
5 7 (7.22%) Cisco
6 6 (6.19%) IBM
7 4 (4.12%) Pega
8 3 (3.09%) Civica
8 3 (3.09%) Dell
8 3 (3.09%) Lotus
9 2 (2.06%) Apple
9 2 (2.06%) EqualLogic
9 2 (2.06%) NetApp
9 2 (2.06%) Northgate
9 2 (2.06%) Red Hat
9 2 (2.06%) Sage
9 2 (2.06%) Sophos
9 2 (2.06%) Symantec
9 2 (2.06%) Veeam
9 2 (2.06%) Wonderware