Period
to 24 April 2018

The median annual salary for a Systems Support was £35,000 in advertised job vacancies during the 6 months to 24 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Systems Support
UK
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 793 822 708
Rank change year-on-year +29 -114 0
Permanent jobs requiring a Systems Support 404 363 640
As % of all permanent IT jobs advertised in the UK 0.23% 0.21% 0.31%
As % of the Job Titles category 0.24% 0.22% 0.33%
Number of salaries quoted 368 306 547
UK median annual salary £35,000 £35,000 £35,000
10th Percentile £23,250 £22,375 £21,250
90th Percentile £60,000 £61,250 £55,000
UK excluding London median annual salary £33,500 £33,000 £30,000
% change year-on-year +1.52% +10.00% -1.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 170,983 164,036 196,425
% of permanent IT jobs with a recognized job title 96.47% 96.55% 96.60%
Number of salaries quoted 139,864 136,205 164,842
UK median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,250 £26,750
90th Percentile £80,000 £77,500 £76,250
UK excluding London median annual salary £44,000 £42,500 £42,500
% change year-on-year +3.53% - +6.25%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support.

Salary trend for Systems Support in the UK

Systems Support
Salary Histogram

The salary distribution of IT jobs citing Systems Support over the 6 months to 24 April 2018.

Salary histogram for Systems Support in the UK

Systems Support
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support within the UK over the 6 months to 24 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 372 £35,000 -0.27% 60
UK excluding London +17 270 £33,500 +1.52% 43
London -42 126 £42,500 -4.49% 21
South East +1 106 £37,500 +13.64% 7
North of England -4 56 £29,000 -14.71% 13
Midlands +22 45 £32,500 -39.25% 12
West Midlands +22 36 £32,500 -39.25% 9
South West -12 29 £33,000 +40.43% 5
Yorkshire +23 28 £35,000 +16.67% 6
North West -30 23 £27,000 -29.41% 6
Wales +12 13 £35,612 +45.36% 2
East of England -20 12 £40,000 +21.21% 2
East Midlands -5 9 £28,905 -22.92% 3
Scotland -40 8 £30,000 +9.09% 2
North East - 5 £35,000 - 1
Northern Ireland +2 1 - -

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 April 2018, Systems Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Systems Support in the job title.

1 195 (48.27%) Windows
2 148 (36.63%) Microsoft
3 134 (33.17%) Active Directory
4 112 (27.72%) SQL
5 111 (27.48%) Windows Server
6 98 (24.26%) Finance
6 98 (24.26%) VMware
7 85 (21.04%) Linux
8 65 (16.09%) SQL Server
9 64 (15.84%) DNS
10 60 (14.85%) Microsoft Office
11 58 (14.36%) ITIL
11 58 (14.36%) VMware Infrastructure
12 57 (14.11%) Hyper-V
12 57 (14.11%) Office 365
12 57 (14.11%) Windows Server 2012
13 56 (13.86%) Microsoft Azure
14 54 (13.37%) Windows Server 2008
15 51 (12.62%) Problem-Solving
16 49 (12.13%) ERP
17 46 (11.39%) SAP
17 46 (11.39%) DHCP
17 46 (11.39%) MS Exchange
18 45 (11.14%) Oracle
19 44 (10.89%) Windows 7
20 43 (10.64%) Cisco
21 40 (9.90%) Unix
21 40 (9.90%) Degree
22 38 (9.41%) SAN
23 36 (8.91%) Microsoft Excel

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (11.39%) MS Exchange
2 30 (7.43%) SharePoint
3 29 (7.18%) IIS
4 15 (3.71%) Skype for Business
5 7 (1.73%) Exchange Server 2013
6 6 (1.49%) Apache
6 6 (1.49%) JBoss
7 5 (1.24%) Elasticsearch
7 5 (1.24%) WebLogic
7 5 (1.24%) WebSphere
8 4 (0.99%) Blackberry Enterprise Server
8 4 (0.99%) Exchange Server 2003
8 4 (0.99%) Exchange Server 2010
8 4 (0.99%) SharePoint 2013
9 3 (0.74%) WordPress
10 2 (0.50%) nginx
10 2 (0.50%) OpenStack
10 2 (0.50%) Oracle SOA Suite
10 2 (0.50%) Oracle Workflow
10 2 (0.50%) Tomcat
Applications
1 60 (14.85%) Microsoft Office
2 36 (8.91%) Microsoft Excel
3 6 (1.49%) Microsoft PowerPoint
4 4 (0.99%) Spreadsheet
5 3 (0.74%) MS Visio
6 1 (0.25%) Photoshop
Business Applications
1 21 (5.20%) NetSuite
2 15 (3.71%) Oracle ERP
3 9 (2.23%) SAP BPC
4 6 (1.49%) SAP Business One
5 5 (1.24%) Aareon QL
5 5 (1.24%) Epicor Tropos
5 5 (1.24%) Infor M3
5 5 (1.24%) Oracle EBS R12
6 4 (0.99%) Academy Housing
6 4 (0.99%) Dynamics CRM
6 4 (0.99%) Kypera Housing
6 4 (0.99%) MIS ActiveH
6 4 (0.99%) Northgate Housing
6 4 (0.99%) OPENHousing
6 4 (0.99%) Orchard Housing
6 4 (0.99%) Unit4 Business World
7 3 (0.74%) Oracle 11i
7 3 (0.74%) SAP R/3
8 2 (0.50%) arcHouse
8 2 (0.50%) Oracle EBS
Cloud Services
1 57 (14.11%) Office 365
2 56 (13.86%) Microsoft Azure
3 27 (6.68%) Amazon AWS
4 14 (3.47%) SaaS
5 11 (2.72%) Cloud Computing
6 9 (2.23%) IaaS
7 8 (1.98%) Azure Active Directory
8 4 (0.99%) PaaS
9 3 (0.74%) Dynamics 365
9 3 (0.74%) G Suite
10 2 (0.50%) OneDrive
10 2 (0.50%) Yammer
11 1 (0.25%) Adobe Creative Cloud
11 1 (0.25%) Amazon CloudWatch
11 1 (0.25%) Amazon EC2
11 1 (0.25%) Datadog
11 1 (0.25%) Mimecast
11 1 (0.25%) OpenDNS
11 1 (0.25%) Sage Pay
11 1 (0.25%) Slack
Communications & Networking
1 64 (15.84%) DNS
2 46 (11.39%) DHCP
3 38 (9.41%) SAN
4 35 (8.66%) TCP/IP
5 33 (8.17%) Firewall
6 23 (5.69%) LAN
7 21 (5.20%) VPN
8 17 (4.21%) WAN
9 15 (3.71%) VoIP
10 14 (3.47%) Internet
10 14 (3.47%) VLAN
11 10 (2.48%) Cisco IOS
11 10 (2.48%) Skype
11 10 (2.48%) WLAN
12 9 (2.23%) Broadband
12 9 (2.23%) Remote Desktop
12 9 (2.23%) Wireless
13 8 (1.98%) Ethernet
13 8 (1.98%) SMS
14 7 (1.73%) SSH
Database & Business Intelligence
1 65 (16.09%) SQL Server
2 14 (3.47%) Crystal Reports
3 12 (2.97%) Relational Database
4 10 (2.48%) Amazon RDS
4 10 (2.48%) SQL Server Reporting Services
5 6 (1.49%) MySQL
5 6 (1.49%) RDBMS
5 6 (1.49%) SQL Server 2012
6 5 (1.24%) Big Data
6 5 (1.24%) Ingres
6 5 (1.24%) MongoDB
6 5 (1.24%) PostgreSQL
7 3 (0.74%) BusinessObjects
8 2 (0.50%) Data Mining
8 2 (0.50%) Data Warehouse
8 2 (0.50%) MS Access
8 2 (0.50%) Oracle Database 10g
8 2 (0.50%) Oracle Database 11g
8 2 (0.50%) SAP BW
8 2 (0.50%) SQL Server 2008
Development Applications
1 11 (2.72%) Git (software)
2 6 (1.49%) Bitbucket
2 6 (1.49%) Jenkins
2 6 (1.49%) Subversion
3 5 (1.24%) Atlassian Bamboo
3 5 (1.24%) Maven
4 2 (0.50%) JDeveloper
4 2 (0.50%) JIRA
4 2 (0.50%) SQL Server Management Studio (SSMS)
General
1 98 (24.26%) Finance
2 27 (6.68%) Retail
3 21 (5.20%) Banking
4 13 (3.22%) Advertising
5 9 (2.23%) Manufacturing
6 8 (1.98%) Front Office
6 8 (1.98%) Legal
6 8 (1.98%) Telecoms
7 7 (1.73%) Investment Banking
8 6 (1.49%) Back Office
8 6 (1.49%) Financial Institution
9 5 (1.24%) Marketing
10 4 (0.99%) Prime Brokerage
11 2 (0.50%) Billing
11 2 (0.50%) Games
11 2 (0.50%) Law
11 2 (0.50%) Publishing
12 1 (0.25%) Electronics
Libraries, Frameworks & Software Standards
1 20 (4.95%) .NET
2 18 (4.46%) HTML
3 17 (4.21%) Web Services
4 10 (2.48%) XML
5 9 (2.23%) Middleware
6 7 (1.73%) AngularJS
6 7 (1.73%) FIX Protocol
7 6 (1.49%) CSS
8 5 (1.24%) Ember.js
8 5 (1.24%) Hibernate
8 5 (1.24%) J2EE
8 5 (1.24%) Java EE
8 5 (1.24%) JSON
8 5 (1.24%) LDAP
8 5 (1.24%) Oracle Fusion
8 5 (1.24%) RabbitMQ
8 5 (1.24%) REST
8 5 (1.24%) SOAP
8 5 (1.24%) Spring
8 5 (1.24%) Spring Security
Miscellaneous
1 35 (8.66%) Analytical Skills
2 18 (4.46%) Data Centre
3 16 (3.96%) Clustering
4 15 (3.71%) Management Information System
5 14 (3.47%) Self-Motivation
6 10 (2.48%) Computer Science
7 9 (2.23%) Driving Licence
8 8 (1.98%) Hedge funds
9 7 (1.73%) Fintech
10 6 (1.49%) Blackberry
10 6 (1.49%) Derivative
11 5 (1.24%) EPoS
11 5 (1.24%) Equities
11 5 (1.24%) FMCG
12 4 (0.99%) Equity Risk
12 4 (0.99%) Hybrid Cloud
12 4 (0.99%) PKI
13 3 (0.74%) Enterprise Storage
13 3 (0.74%) Greenfield Project
13 3 (0.74%) Social Network
Operating Systems
1 195 (48.27%) Windows
2 111 (27.48%) Windows Server
3 85 (21.04%) Linux
4 57 (14.11%) Windows Server 2012
5 54 (13.37%) Windows Server 2008
6 44 (10.89%) Windows 7
7 40 (9.90%) Unix
8 33 (8.17%) Windows 10
9 16 (3.96%) Windows Server 2003
10 13 (3.22%) CentOS
11 9 (2.23%) Mac OS X
12 8 (1.98%) Android
13 6 (1.49%) Windows 8
13 6 (1.49%) Windows XP
14 3 (0.74%) Apple iOS
14 3 (0.74%) Debian
14 3 (0.74%) Nucleus RTOS
15 2 (0.50%) Mac OS
15 2 (0.50%) Red Hat Enterprise Linux
15 2 (0.50%) Windows 2000 Server
Processes & Methodologies
1 58 (14.36%) ITIL
2 51 (12.62%) Problem-Solving
3 49 (12.13%) ERP
4 33 (8.17%) Business Intelligence
5 30 (7.43%) CRM
6 27 (6.68%) User Acceptance Testing
7 20 (4.95%) Agile Software Development
8 19 (4.70%) Service Management
9 17 (4.21%) E-Commerce
10 16 (3.96%) Coaching
10 16 (3.96%) Service Delivery
11 15 (3.71%) Continuous Improvement
11 15 (3.71%) Project Management
12 14 (3.47%) Business Continuity
12 14 (3.47%) Change Management
12 14 (3.47%) Test Scripting
13 13 (3.22%) Business Continuity Planning
13 13 (3.22%) DevOps
13 13 (3.22%) Migration
13 13 (3.22%) Operations Management
Programming Languages
1 112 (27.72%) SQL
2 31 (7.67%) PowerShell
3 19 (4.70%) Java
3 19 (4.70%) JavaScript
3 19 (4.70%) Python
4 16 (3.96%) Bash Shell
5 15 (3.71%) C#
6 13 (3.22%) Shell Script
7 12 (2.97%) C++
8 11 (2.72%) Perl
9 9 (2.23%) C
9 9 (2.23%) T-SQL
10 5 (1.24%) ANSI SQL
11 4 (0.99%) VB
12 3 (0.74%) PL/SQL
12 3 (0.74%) VBA
12 3 (0.74%) VBScript
13 2 (0.50%) PHP
13 2 (0.50%) Ruby
13 2 (0.50%) XQuery
Qualifications
1 40 (9.90%) Degree
2 21 (5.20%) Microsoft Certification
3 16 (3.96%) MCSE
4 11 (2.72%) Cisco Certification
4 11 (2.72%) MCSA
5 10 (2.48%) CCNA
6 8 (1.98%) Security Cleared
7 7 (1.73%) DV Cleared
8 6 (1.49%) MCITP
9 5 (1.24%) CCENT
9 5 (1.24%) DBS Check
9 5 (1.24%) HND
10 4 (0.99%) MCP
10 4 (0.99%) RHCT
11 3 (0.74%) CCNP
11 3 (0.74%) Computer Science Degree
11 3 (0.74%) ITIL Certification
12 1 (0.25%) AAT
12 1 (0.25%) VCP5
12 1 (0.25%) VCP6
Quality Assurance & Compliance
1 24 (5.94%) SLA
2 5 (1.24%) QA
3 2 (0.50%) Data Quality
3 2 (0.50%) GDPR
3 2 (0.50%) ISO/IEC 27001
3 2 (0.50%) PMO
4 1 (0.25%) COBIT
4 1 (0.25%) GMP
4 1 (0.25%) PCI DSS
System Software
1 134 (33.17%) Active Directory
2 58 (14.36%) VMware Infrastructure
3 57 (14.11%) Hyper-V
4 15 (3.71%) vSphere
5 12 (2.97%) Terminal Services
6 11 (2.72%) XenApp
7 9 (2.23%) XenDesktop
8 8 (1.98%) VMware ESXi
8 8 (1.98%) XenServer
9 6 (1.49%) Virtual Servers
10 5 (1.24%) Terminal Server
11 4 (0.99%) Firmware
12 3 (0.74%) Xen
13 2 (0.50%) Cronacle
13 2 (0.50%) Postfix
13 2 (0.50%) vCloud
14 1 (0.25%) DFS Replication
14 1 (0.25%) Docker
14 1 (0.25%) pfSense
Systems Management
1 18 (4.46%) SCCM
2 12 (2.97%) SCOM
2 12 (2.97%) SolarWinds Orion
3 10 (2.48%) Backup Exec
3 10 (2.48%) Systems Management Server (SMS)
4 9 (2.23%) ServiceCenter
5 8 (1.98%) Failover Clustering
5 8 (1.98%) Microsoft Clustering
5 8 (1.98%) Microsoft Data Protection Manager
6 6 (1.49%) Opscode Chef
7 4 (0.99%) AirWatch
7 4 (0.99%) Symantec Endpoint Protection
8 3 (0.74%) Nagios
9 2 (0.50%) Ansible
9 2 (0.50%) HAProxy
9 2 (0.50%) Norton AntiVirus
9 2 (0.50%) vCenter Server
10 1 (0.25%) Consul
10 1 (0.25%) Terraform
10 1 (0.25%) ThinApp
Vendors
1 148 (36.63%) Microsoft
2 98 (24.26%) VMware
3 46 (11.39%) SAP
4 45 (11.14%) Oracle
5 43 (10.64%) Cisco
6 22 (5.45%) Citrix
7 18 (4.46%) Dell
7 18 (4.46%) HP
7 18 (4.46%) Sage
8 17 (4.21%) Veeam
9 15 (3.71%) JD Edwards
9 15 (3.71%) PeopleSoft
10 14 (3.47%) SolarWinds
11 12 (2.97%) Capita
11 12 (2.97%) Red Hat
11 12 (2.97%) Symantec
12 11 (2.72%) Apple
12 11 (2.72%) Bloomberg
12 11 (2.72%) Epicor
12 11 (2.72%) Infor