Period
to 23 October 2018

The median annual salary for a Systems Support was £36,500 in advertised job vacancies during the 6 months to 23 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Systems Support
UK
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 827 852 777
Rank change year-on-year +25 -75 -50
Permanent jobs requiring a Systems Support 333 353 490
As % of all permanent IT jobs advertised in the UK 0.20% 0.20% 0.26%
As % of the Job Titles category 0.21% 0.21% 0.27%
Number of salaries quoted 293 316 460
UK median annual salary £36,500 £35,000 £34,500
Median salary % change year-on-year +4.29% +1.45% -1.43%
10th Percentile £24,028 £22,950 £21,750
90th Percentile £57,500 £57,500 £53,750
UK excluding London median annual salary £32,500 £32,500 £32,500

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 158,028 168,578 183,103
% of permanent IT jobs with a recognized job title 95.91% 95.95% 96.56%
Number of salaries quoted 127,272 135,008 153,428
UK median annual salary £50,000 £48,000 £47,500
Median salary % change year-on-year +4.17% +1.05% +5.56%
10th Percentile £27,500 £27,500 £27,000
90th Percentile £82,500 £78,750 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support.

Salary trend for Systems Support in the UK

Systems Support
Salary Histogram

The salary distribution of IT jobs citing Systems Support over the 6 months to 23 October 2018.

Salary histogram for Systems Support in the UK

Systems Support
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support within the UK over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +23 314 £36,750 -1.34% 42
UK excluding London +12 188 £32,500 - 33
London +34 145 £40,000 -5.88% 13
North of England +41 46 £31,000 -11.43% 8
South East -16 42 £38,000 +12.59% 10
East of England +41 33 £47,773 +83.74% 2
Midlands +17 30 £35,000 +27.27% 6
Yorkshire +19 24 £32,500 -7.14% 3
West Midlands +35 22 £35,000 +27.27% 5
North West +13 21 £27,500 -21.43% 3
South West -13 18 £30,000 -14.29% 3
Wales +8 11 £30,000 -10.45% 1
East Midlands -1 8 £38,000 +38.18% 1
Scotland -6 7 £29,023 -14.01% 2
Northern Ireland +9 1 - - 1
North East - 1 £37,000 - 2

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 October 2018, Systems Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Systems Support in the job title.

1 133 (39.94%) Windows
2 106 (31.83%) SQL
3 97 (29.13%) Finance
3 97 (29.13%) Microsoft
4 80 (24.02%) Linux
5 73 (21.92%) ITIL
6 63 (18.92%) Windows Server
7 60 (18.02%) SQL Server
8 54 (16.22%) Degree
9 49 (14.71%) VMware
10 47 (14.11%) Problem-Solving
11 43 (12.91%) Active Directory
12 41 (12.31%) Unix
13 39 (11.71%) Oracle
14 36 (10.81%) ERP
15 33 (9.91%) Analytical Skills
16 30 (9.01%) Office 365
16 30 (9.01%) Windows Server 2008
17 29 (8.71%) Microsoft Office
18 28 (8.41%) Microsoft Excel
18 28 (8.41%) CRM
18 28 (8.41%) VMware Infrastructure
18 28 (8.41%) Windows Server 2012
19 27 (8.11%) PowerShell
19 27 (8.11%) Hyper-V
20 26 (7.81%) Computer Science
21 24 (7.21%) Microsoft Certification
22 23 (6.91%) Telecoms
23 22 (6.61%) Firewall
23 22 (6.61%) SAP

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (5.71%) Apache
2 18 (5.41%) MS Exchange
3 17 (5.11%) SharePoint
4 10 (3.00%) WebSphere
5 9 (2.70%) Elasticsearch
6 7 (2.10%) IIS
6 7 (2.10%) JBoss
6 7 (2.10%) Tomcat
6 7 (2.10%) WebLogic
7 3 (0.90%) CMS
7 3 (0.90%) Confluence
7 3 (0.90%) Exchange Server 2010
7 3 (0.90%) nginx
7 3 (0.90%) SharePoint 2013
7 3 (0.90%) WebSphere Application Server
8 2 (0.60%) Blackberry Enterprise Server
8 2 (0.60%) Skype for Business
9 1 (0.30%) ArcGIS
9 1 (0.30%) Exchange Server 2007
9 1 (0.30%) SugarCRM
Applications
1 29 (8.71%) Microsoft Office
2 28 (8.41%) Microsoft Excel
3 15 (4.50%) Microsoft PowerPoint
4 3 (0.90%) Adobe Creative Suite
5 1 (0.30%) Microsoft Project
5 1 (0.30%) MS Visio
Business Applications
1 13 (3.90%) Dynamics CRM
2 9 (2.70%) HFM
3 8 (2.40%) Dynamics NAV
4 6 (1.80%) Oracle EBS R12
4 6 (1.80%) Unit4 Business World
5 4 (1.20%) Hyperion Planning
5 4 (1.20%) Infor M3
5 4 (1.20%) NetSuite
6 3 (0.90%) Magento
6 3 (0.90%) Oracle Payables
6 3 (0.90%) Oracle Receivables
6 3 (0.90%) SAP Hybris
7 2 (0.60%) Aareon QL
7 2 (0.60%) Academy Housing
7 2 (0.60%) Dynamics GP
7 2 (0.60%) MIS ActiveH
7 2 (0.60%) Northgate Housing
7 2 (0.60%) OPENHousing
7 2 (0.60%) Orchard Housing
7 2 (0.60%) SAP FI/CO
Cloud Services
1 30 (9.01%) Office 365
2 14 (4.20%) Amazon AWS
2 14 (4.20%) Microsoft Azure
3 11 (3.30%) G Suite
4 5 (1.50%) Amazon EC2
4 5 (1.50%) Dynamics 365
4 5 (1.50%) SaaS
5 3 (0.90%) Amazon S3
5 3 (0.90%) OneDrive
5 3 (0.90%) Route 53
6 2 (0.60%) Amazon CloudWatch
6 2 (0.60%) AWS CloudFormation
6 2 (0.60%) Mimecast
6 2 (0.60%) Slack
6 2 (0.60%) Virtual Private Cloud
7 1 (0.30%) Cloud Computing
Communications & Networking
1 22 (6.61%) Firewall
2 20 (6.01%) LAN
2 20 (6.01%) TCP/IP
2 20 (6.01%) WAN
3 17 (5.11%) DNS
3 17 (5.11%) Wireless
4 16 (4.80%) DHCP
5 13 (3.90%) SSH
6 10 (3.00%) SAN
6 10 (3.00%) VPN
7 9 (2.70%) HTTP
8 7 (2.10%) AMQP
8 7 (2.10%) Internet
9 6 (1.80%) Unified Communications
9 6 (1.80%) VoIP
9 6 (1.80%) Wireshark
10 4 (1.20%) FTP
10 4 (1.20%) WebEx
10 4 (1.20%) Wi-Fi
11 3 (0.90%) NAS
Database & Business Intelligence
1 60 (18.02%) SQL Server
2 19 (5.71%) Relational Database
3 12 (3.60%) MS Access
4 11 (3.30%) PostgreSQL
5 9 (2.70%) Data Warehouse
5 9 (2.70%) Essbase
6 8 (2.40%) MySQL
7 7 (2.10%) MongoDB
7 7 (2.10%) Power BI
7 7 (2.10%) RDBMS
8 6 (1.80%) Crystal Reports
8 6 (1.80%) SQL Server 2008
9 4 (1.20%) Oracle Smart View
9 4 (1.20%) SAP Data Services
10 3 (0.90%) Amazon RDS
10 3 (0.90%) BusinessObjects
10 3 (0.90%) DB2
10 3 (0.90%) Oracle Reports
10 3 (0.90%) QlikView
10 3 (0.90%) SQL Server Reporting Services
Development Applications
1 12 (3.60%) Git (software)
2 9 (2.70%) Subversion
3 8 (2.40%) Atlassian Bamboo
3 8 (2.40%) Maven
4 7 (2.10%) Bitbucket
5 4 (1.20%) Jenkins
5 4 (1.20%) Oracle Forms
6 3 (0.90%) JIRA
7 2 (0.60%) Octopus Deploy
7 2 (0.60%) TortoiseSVN
7 2 (0.60%) Vagrant
7 2 (0.60%) Visual Studio Team System
8 1 (0.30%) Eclipse
8 1 (0.30%) TeamCity
8 1 (0.30%) Visual Studio
General
1 97 (29.13%) Finance
2 23 (6.91%) Telecoms
3 18 (5.41%) Retail
4 17 (5.11%) Legal
4 17 (5.11%) Manufacturing
5 14 (4.20%) Banking
6 12 (3.60%) Front Office
7 7 (2.10%) Games
7 7 (2.10%) Law
7 7 (2.10%) Publishing
8 6 (1.80%) Marketing
9 5 (1.50%) Electronics
10 4 (1.20%) Billing
11 3 (0.90%) Advertising
12 2 (0.60%) Back Office
12 2 (0.60%) General Ledger
12 2 (0.60%) Local Government
13 1 (0.30%) Financial Institution
13 1 (0.30%) French Language
13 1 (0.30%) Investment Banking
Libraries, Frameworks & Software Standards
1 21 (6.31%) Web Services
2 18 (5.41%) XML
3 14 (4.20%) .NET
4 12 (3.60%) HTML
5 9 (2.70%) REST
6 8 (2.40%) AngularJS
7 7 (2.10%) Ember.js
7 7 (2.10%) FIX Protocol
7 7 (2.10%) Hibernate
7 7 (2.10%) HTML5
7 7 (2.10%) J2EE
7 7 (2.10%) Java EE
7 7 (2.10%) JSON
7 7 (2.10%) RabbitMQ
7 7 (2.10%) React
7 7 (2.10%) SOAP
7 7 (2.10%) Spring
7 7 (2.10%) Spring Boot
7 7 (2.10%) Spring Security
8 6 (1.80%) LAMP
Miscellaneous
1 33 (9.91%) Analytical Skills
2 26 (7.81%) Computer Science
3 16 (4.80%) Data Centre
4 15 (4.50%) Driving Licence
4 15 (4.50%) Fintech
4 15 (4.50%) Management Information System
4 15 (4.50%) Self-Motivation
5 10 (3.00%) Linux Command Line
5 10 (3.00%) NHS
6 7 (2.10%) Client/Server
7 6 (1.80%) Clustering
7 6 (1.80%) EMC VNX
8 5 (1.50%) Enterprise Software
8 5 (1.50%) iPhone
8 5 (1.50%) PMI
8 5 (1.50%) Reinsurance
8 5 (1.50%) Replication
9 4 (1.20%) Blackberry
9 4 (1.20%) Hedge funds
9 4 (1.20%) iPad
Operating Systems
1 133 (39.94%) Windows
2 80 (24.02%) Linux
3 63 (18.92%) Windows Server
4 41 (12.31%) Unix
5 30 (9.01%) Windows Server 2008
6 28 (8.41%) Windows Server 2012
7 16 (4.80%) CentOS
8 15 (4.50%) Red Hat Enterprise Linux
8 15 (4.50%) Windows 7
9 14 (4.20%) Windows 10
10 9 (2.70%) Android
11 6 (1.80%) Mac OS X
12 5 (1.50%) Apple iOS
13 4 (1.20%) Mac OS
13 4 (1.20%) VMS
13 4 (1.20%) Windows XP
14 3 (0.90%) OpenVMS
14 3 (0.90%) Solaris
15 2 (0.60%) openSUSE
15 2 (0.60%) Windows Server 2003
Processes & Methodologies
1 73 (21.92%) ITIL
2 47 (14.11%) Problem-Solving
3 36 (10.81%) ERP
4 28 (8.41%) CRM
5 19 (5.71%) Business Intelligence
5 19 (5.71%) Migration
6 16 (4.80%) Agile Software Development
6 16 (4.80%) Infrastructure Engineering
6 16 (4.80%) Service Management
7 15 (4.50%) Asset Management
7 15 (4.50%) Release Management
8 14 (4.20%) Proactive Management
8 14 (4.20%) Problem Management
8 14 (4.20%) Stakeholder Management
9 13 (3.90%) DevOps
9 13 (3.90%) Logistics
10 12 (3.60%) Change Management
10 12 (3.60%) User Acceptance Testing
11 11 (3.30%) Incident Management
11 11 (3.30%) SDLC
Programming Languages
1 106 (31.83%) SQL
2 27 (8.11%) PowerShell
3 22 (6.61%) Bash Shell
4 19 (5.71%) C
4 19 (5.71%) Java
4 19 (5.71%) Python
5 18 (5.41%) JavaScript
6 16 (4.80%) Perl
7 11 (3.30%) Shell Script
8 7 (2.10%) ANSI SQL
9 6 (1.80%) PL/SQL
9 6 (1.80%) T-SQL
9 6 (1.80%) VBA
10 5 (1.50%) C#
11 4 (1.20%) Bourne shell
11 4 (1.20%) Korn
11 4 (1.20%) PHP
12 2 (0.60%) REXX
12 2 (0.60%) Ruby
13 1 (0.30%) VB
Qualifications
1 54 (16.22%) Degree
2 24 (7.21%) Microsoft Certification
3 18 (5.41%) MCSA
4 17 (5.11%) MCSE
5 12 (3.60%) ITIL Certification
6 11 (3.30%) Cisco Certification
7 10 (3.00%) CCNA
8 8 (2.40%) Master's Degree
9 6 (1.80%) ITIL Foundation Certificate
10 5 (1.50%) CCNP
10 5 (1.50%) MCP
10 5 (1.50%) PMI Certification
10 5 (1.50%) RHCSA
11 4 (1.20%) A+ Certification
11 4 (1.20%) CCENT
11 4 (1.20%) Computer Science Degree
11 4 (1.20%) MCITP
11 4 (1.20%) PRINCE2 Certification
11 4 (1.20%) Security Cleared
12 3 (0.90%) DV Cleared
Quality Assurance & Compliance
1 17 (5.11%) SLA
2 10 (3.00%) QA
3 5 (1.50%) Data Quality
3 5 (1.50%) GDPR
3 5 (1.50%) Sarbanes-Oxley
4 1 (0.30%) GMP
4 1 (0.30%) ISO/IEC 20000
4 1 (0.30%) ISO/IEC 27001
4 1 (0.30%) NIST 800
4 1 (0.30%) PMO
System Software
1 43 (12.91%) Active Directory
2 28 (8.41%) VMware Infrastructure
3 27 (8.11%) Hyper-V
4 7 (2.10%) Virtual Machines
5 5 (1.50%) Docker
5 5 (1.50%) vSphere
6 4 (1.20%) XenApp
7 3 (0.90%) vCloud
8 2 (0.60%) Microsoft Virtual Server
8 2 (0.60%) Virtual Servers
8 2 (0.60%) VirtualBox
8 2 (0.60%) VMware ESXi
9 1 (0.30%) Terminal Server
9 1 (0.30%) Terminal Services
9 1 (0.30%) Xen
Systems Management
1 10 (3.00%) Puppet
2 9 (2.70%) Ansible
2 9 (2.70%) SCCM
3 6 (1.80%) HAProxy
4 5 (1.50%) Opscode Chef
5 4 (1.20%) Backup Exec
5 4 (1.20%) FortiGate
5 4 (1.20%) HP UCMDB
5 4 (1.20%) WSUS
6 3 (0.90%) Nagios
6 3 (0.90%) Norton AntiVirus
6 3 (0.90%) Systems Management Server (SMS)
7 2 (0.60%) AirWatch
8 1 (0.30%) CA Spectrum
8 1 (0.30%) Cisco Prime
8 1 (0.30%) IBM BigFix
8 1 (0.30%) OpenView
8 1 (0.30%) SolarWinds Orion
8 1 (0.30%) XenMobile
Vendors
1 97 (29.13%) Microsoft
2 49 (14.71%) VMware
3 39 (11.71%) Oracle
4 22 (6.61%) SAP
5 14 (4.20%) Cisco
5 14 (4.20%) Red Hat
6 12 (3.60%) Bloomberg
6 12 (3.60%) Google
6 12 (3.60%) Reuters
7 10 (3.00%) Remedy
8 9 (2.70%) Dell
8 9 (2.70%) FactSet
8 9 (2.70%) HP
8 9 (2.70%) Hyperion
9 8 (2.40%) ServiceNow
10 7 (2.10%) BT
10 7 (2.10%) Citrix
10 7 (2.10%) PeopleSoft
11 6 (1.80%) EMC
11 6 (1.80%) McAfee