Period
to 22 July 2018

The median annual salary for a Systems Support was £35,000 in advertised job vacancies during the 6 months to 22 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Systems Support
UK
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 816 842 744
Rank change year-on-year +26 -98 -50
Permanent jobs requiring a Systems Support 359 372 603
As % of all permanent IT jobs advertised in the UK 0.21% 0.21% 0.30%
As % of the Job Titles category 0.22% 0.22% 0.31%
Number of salaries quoted 313 311 550
UK median annual salary £35,000 £36,500 £35,000
Median salary % change year-on-year -4.11% +4.29% -
10th Percentile £23,050 £22,950 £21,750
90th Percentile £61,250 £58,000 £56,350
UK excluding London median annual salary £32,000 £35,000 £30,000
% change year-on-year -8.57% +16.67% -7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 166,836 171,875 195,546
% of permanent IT jobs with a recognized job title 96.20% 96.19% 96.60%
Number of salaries quoted 134,941 140,015 164,329
UK median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,500 £26,500
90th Percentile £81,250 £77,500 £76,250
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support.

Salary trend for Systems Support in the UK

Systems Support
Salary Histogram

The salary distribution of IT jobs citing Systems Support over the 6 months to 22 July 2018.

Salary histogram for Systems Support in the UK

Systems Support
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support within the UK over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 328 £35,000 -6.67% 34
UK excluding London -11 207 £32,000 -8.57% 31
London +9 144 £42,500 - 8
South East -13 63 £35,000 - 3
North of England +12 51 £28,000 -20.00% 10
Midlands +5 36 £32,750 +2.34% 3
North West +5 27 £27,500 -35.29% 4
West Midlands +23 26 £32,500 +1.56% 2
Yorkshire +21 22 £32,500 -7.14% 5
South West -1 20 £30,750 +6.96% 4
East of England +12 15 £40,000 +23.08% 6
Wales +19 10 £35,612 +6.30% 1
East Midlands +3 10 £35,000 +6.06% 1
Scotland -10 10 £28,273 +4.72% 3
Northern Ireland -3 2 - - 1
North East - 2 £35,000 - 1

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 July 2018, Systems Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Systems Support in the job title.

1 161 (44.85%) Windows
2 122 (33.98%) Microsoft
3 102 (28.41%) SQL
4 98 (27.30%) Finance
5 88 (24.51%) Windows Server
6 85 (23.68%) Linux
7 75 (20.89%) Active Directory
8 70 (19.50%) VMware
9 66 (18.38%) ITIL
10 65 (18.11%) SQL Server
11 51 (14.21%) Problem-Solving
12 50 (13.93%) Microsoft Office
12 50 (13.93%) Unix
13 49 (13.65%) VMware Infrastructure
14 44 (12.26%) ERP
15 43 (11.98%) Office 365
16 42 (11.70%) Windows Server 2008
17 38 (10.58%) Analytical Skills
18 35 (9.75%) MS Exchange
19 34 (9.47%) Microsoft Excel
19 34 (9.47%) Degree
19 34 (9.47%) Windows Server 2012
20 33 (9.19%) Hyper-V
20 33 (9.19%) TCP/IP
21 32 (8.91%) Firewall
22 30 (8.36%) Cisco
22 30 (8.36%) CRM
22 30 (8.36%) Oracle
22 30 (8.36%) Windows 7
23 28 (7.80%) PowerShell

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (9.75%) MS Exchange
2 21 (5.85%) SharePoint
3 15 (4.18%) Apache
4 14 (3.90%) IIS
5 11 (3.06%) WebSphere
6 9 (2.51%) JBoss
7 8 (2.23%) Elasticsearch
7 8 (2.23%) WebLogic
8 6 (1.67%) Blackberry Enterprise Server
8 6 (1.67%) Tomcat
9 5 (1.39%) Exchange Server 2010
10 4 (1.11%) Confluence
10 4 (1.11%) SharePoint 2013
10 4 (1.11%) Skype for Business
11 3 (0.84%) OpenStack
11 3 (0.84%) WebSphere Application Server
12 2 (0.56%) CMS
12 2 (0.56%) Exchange Server 2013
12 2 (0.56%) nginx
13 1 (0.28%) SAP Portal
Applications
1 50 (13.93%) Microsoft Office
2 34 (9.47%) Microsoft Excel
3 14 (3.90%) Microsoft PowerPoint
4 4 (1.11%) Spreadsheet
5 3 (0.84%) MS Visio
6 1 (0.28%) Microsoft Project
Business Applications
1 13 (3.62%) NetSuite
2 7 (1.95%) Dynamics CRM
2 7 (1.95%) Unit4 Business World
3 6 (1.67%) Dynamics NAV
3 6 (1.67%) HFM
4 5 (1.39%) SAP Business One
5 3 (0.84%) Aareon QL
5 3 (0.84%) iTrent
5 3 (0.84%) Magento
5 3 (0.84%) Oracle EBS R12
5 3 (0.84%) SAP BPC
5 3 (0.84%) SAP Hybris
6 2 (0.56%) MIS ActiveH
6 2 (0.56%) Northgate Housing
6 2 (0.56%) OPENHousing
6 2 (0.56%) Oracle Payables
6 2 (0.56%) Oracle Receivables
6 2 (0.56%) Orchard Housing
6 2 (0.56%) ResourceLink
6 2 (0.56%) SAP CO
Cloud Services
1 43 (11.98%) Office 365
2 25 (6.96%) Microsoft Azure
3 23 (6.41%) Amazon AWS
4 16 (4.46%) SaaS
5 8 (2.23%) Dynamics 365
5 8 (2.23%) G Suite
6 6 (1.67%) Amazon EC2
6 6 (1.67%) Cloud Computing
7 5 (1.39%) IaaS
8 4 (1.11%) OneDrive
9 3 (0.84%) Amazon CloudWatch
9 3 (0.84%) Amazon S3
9 3 (0.84%) Route 53
9 3 (0.84%) Slack
10 2 (0.56%) AWS CloudFormation
10 2 (0.56%) Mimecast
10 2 (0.56%) Virtual Private Cloud
11 1 (0.28%) Azure Active Directory
11 1 (0.28%) Sage Pay
11 1 (0.28%) Yammer
Communications & Networking
1 33 (9.19%) TCP/IP
2 32 (8.91%) Firewall
3 26 (7.24%) DNS
3 26 (7.24%) LAN
4 23 (6.41%) SAN
5 21 (5.85%) DHCP
5 21 (5.85%) WAN
6 14 (3.90%) VPN
7 13 (3.62%) Internet
7 13 (3.62%) VoIP
7 13 (3.62%) Wireless
8 11 (3.06%) VLAN
9 10 (2.79%) WLAN
10 8 (2.23%) AMQP
10 8 (2.23%) Ethernet
10 8 (2.23%) Wireshark
11 7 (1.95%) Cisco IOS
11 7 (1.95%) SSH
12 6 (1.67%) SMS
13 4 (1.11%) Intranet
Database & Business Intelligence
1 65 (18.11%) SQL Server
2 23 (6.41%) Relational Database
3 10 (2.79%) MS Access
3 10 (2.79%) MySQL
4 8 (2.23%) MongoDB
4 8 (2.23%) RDBMS
5 6 (1.67%) Crystal Reports
5 6 (1.67%) Essbase
5 6 (1.67%) Power BI
5 6 (1.67%) SQL Server 2008
6 5 (1.39%) PostgreSQL
7 4 (1.11%) Amazon RDS
7 4 (1.11%) Big Data
7 4 (1.11%) Data Warehouse
7 4 (1.11%) SQL Server Reporting Services
8 3 (0.84%) Oracle Database
8 3 (0.84%) Oracle Reports
8 3 (0.84%) SQL Server 2012
9 2 (0.56%) Data Mining
9 2 (0.56%) Ingres
Development Applications
1 14 (3.90%) Git (software)
2 9 (2.51%) Atlassian Bamboo
2 9 (2.51%) Bitbucket
2 9 (2.51%) Maven
3 8 (2.23%) Jenkins
3 8 (2.23%) Subversion
4 4 (1.11%) JIRA
5 2 (0.56%) SQL Server Management Studio (SSMS)
5 2 (0.56%) Visual Studio Team System
6 1 (0.28%) JDeveloper
6 1 (0.28%) Octopus Deploy
6 1 (0.28%) Visual Studio
General
1 98 (27.30%) Finance
2 25 (6.96%) Retail
3 17 (4.74%) Telecoms
4 15 (4.18%) Front Office
5 14 (3.90%) Legal
6 12 (3.34%) Advertising
6 12 (3.34%) Banking
7 8 (2.23%) Games
7 8 (2.23%) Investment Banking
7 8 (2.23%) Manufacturing
8 6 (1.67%) Billing
9 5 (1.39%) Back Office
9 5 (1.39%) Law
9 5 (1.39%) Publishing
10 4 (1.11%) Marketing
10 4 (1.11%) Prime Brokerage
11 2 (0.56%) Electronics
11 2 (0.56%) General Ledger
11 2 (0.56%) Local Government
12 1 (0.28%) Financial Institution
Libraries, Frameworks & Software Standards
1 22 (6.13%) Web Services
2 19 (5.29%) XML
3 15 (4.18%) HTML
4 12 (3.34%) .NET
5 9 (2.51%) AngularJS
6 8 (2.23%) Ember.js
6 8 (2.23%) FIX Protocol
6 8 (2.23%) Hibernate
6 8 (2.23%) HTML5
6 8 (2.23%) J2EE
6 8 (2.23%) Java EE
6 8 (2.23%) JSON
6 8 (2.23%) RabbitMQ
6 8 (2.23%) React
6 8 (2.23%) REST
6 8 (2.23%) SOAP
6 8 (2.23%) Spring
6 8 (2.23%) Spring Boot
6 8 (2.23%) Spring Security
7 4 (1.11%) cXML
Miscellaneous
1 38 (10.58%) Analytical Skills
2 17 (4.74%) Data Centre
3 16 (4.46%) Computer Science
4 14 (3.90%) Driving Licence
5 12 (3.34%) Hedge funds
6 11 (3.06%) Fintech
7 10 (2.79%) Management Information System
8 9 (2.51%) Self-Motivation
9 7 (1.95%) Blackberry
10 6 (1.67%) Client/Server
11 5 (1.39%) EPoS
11 5 (1.39%) Equities
11 5 (1.39%) FMCG
11 5 (1.39%) iPhone
12 4 (1.11%) Derivative
12 4 (1.11%) Enterprise Software
12 4 (1.11%) Equity Risk
12 4 (1.11%) Fixed Income
12 4 (1.11%) Foreign Exchange (FX)
12 4 (1.11%) iPad
Operating Systems
1 161 (44.85%) Windows
2 88 (24.51%) Windows Server
3 85 (23.68%) Linux
4 50 (13.93%) Unix
5 42 (11.70%) Windows Server 2008
6 34 (9.47%) Windows Server 2012
7 30 (8.36%) Windows 7
8 24 (6.69%) Windows 10
9 12 (3.34%) Android
10 10 (2.79%) CentOS
10 10 (2.79%) Windows Server 2003
11 8 (2.23%) Mac OS X
11 8 (2.23%) Red Hat Enterprise Linux
11 8 (2.23%) Windows XP
12 5 (1.39%) Apple iOS
13 4 (1.11%) VMS
14 3 (0.84%) FreeBSD
14 3 (0.84%) openSUSE
14 3 (0.84%) OpenVMS
15 2 (0.56%) Debian
Processes & Methodologies
1 66 (18.38%) ITIL
2 51 (14.21%) Problem-Solving
3 44 (12.26%) ERP
4 30 (8.36%) CRM
5 22 (6.13%) Agile Software Development
6 20 (5.57%) Business Intelligence
7 19 (5.29%) E-Commerce
8 17 (4.74%) Project Management
9 16 (4.46%) Asset Management
9 16 (4.46%) Migration
10 15 (4.18%) Release Management
11 14 (3.90%) Proactive Management
11 14 (3.90%) Service Management
12 13 (3.62%) Change Management
12 13 (3.62%) Incident Management
13 12 (3.34%) Configuration Management
14 11 (3.06%) Service Delivery
15 10 (2.79%) IT Strategy
15 10 (2.79%) Presales
15 10 (2.79%) Problem Management
Programming Languages
1 102 (28.41%) SQL
2 28 (7.80%) PowerShell
3 21 (5.85%) JavaScript
4 20 (5.57%) C
4 20 (5.57%) Java
4 20 (5.57%) Python
5 17 (4.74%) Bash Shell
6 14 (3.90%) Shell Script
7 11 (3.06%) Perl
8 9 (2.51%) C#
9 8 (2.23%) ANSI SQL
9 8 (2.23%) T-SQL
10 6 (1.67%) C++
11 5 (1.39%) VBA
12 3 (0.84%) VB
12 3 (0.84%) VBScript
13 2 (0.56%) Ruby
14 1 (0.28%) Groovy
14 1 (0.28%) Korn
14 1 (0.28%) PHP
Qualifications
1 34 (9.47%) Degree
2 24 (6.69%) Microsoft Certification
3 21 (5.85%) MCSA
4 16 (4.46%) MCSE
5 10 (2.79%) CCNA
5 10 (2.79%) Cisco Certification
6 6 (1.67%) CCENT
6 6 (1.67%) MCITP
7 5 (1.39%) DBS Check
7 5 (1.39%) HND
7 5 (1.39%) MCP
7 5 (1.39%) Security Cleared
8 4 (1.11%) VMware Certified Professional (VCP)
9 3 (0.84%) AWS Certification
9 3 (0.84%) DV Cleared
9 3 (0.84%) ITIL Certification
10 2 (0.56%) A+ Certification
10 2 (0.56%) CCNP
10 2 (0.56%) RHCSA
10 2 (0.56%) SC Cleared
Quality Assurance & Compliance
1 17 (4.74%) SLA
2 8 (2.23%) QA
3 5 (1.39%) Sarbanes-Oxley
4 3 (0.84%) GDPR
4 3 (0.84%) ISO/IEC 27001
5 2 (0.56%) Data Quality
5 2 (0.56%) GMP
6 1 (0.28%) COBIT
6 1 (0.28%) NIST 800
6 1 (0.28%) PCI DSS
6 1 (0.28%) PMO
System Software
1 75 (20.89%) Active Directory
2 49 (13.65%) VMware Infrastructure
3 33 (9.19%) Hyper-V
4 8 (2.23%) VMware ESXi
4 8 (2.23%) XenApp
5 7 (1.95%) Virtual Servers
6 6 (1.67%) Terminal Server
6 6 (1.67%) Virtual Machines
6 6 (1.67%) vSphere
7 4 (1.11%) Docker
8 3 (0.84%) vCloud
9 2 (0.56%) Microsoft Virtual Server
9 2 (0.56%) Postfix
9 2 (0.56%) Terminal Services
9 2 (0.56%) XenDesktop
10 1 (0.28%) Cronacle
10 1 (0.28%) DFS Replication
10 1 (0.28%) Firmware
10 1 (0.28%) Xen
10 1 (0.28%) XenServer
Systems Management
1 13 (3.62%) SCCM
2 9 (2.51%) Systems Management Server (SMS)
3 8 (2.23%) HAProxy
4 7 (1.95%) Backup Exec
5 6 (1.67%) AirWatch
6 5 (1.39%) Opscode Chef
6 5 (1.39%) SolarWinds Orion
7 4 (1.11%) FortiGate
7 4 (1.11%) HP UCMDB
8 3 (0.84%) Nagios
9 2 (0.56%) CA Spectrum
9 2 (0.56%) Cisco Prime
9 2 (0.56%) OpenView
9 2 (0.56%) Puppet
9 2 (0.56%) SCOM
9 2 (0.56%) WSUS
10 1 (0.28%) Ansible
10 1 (0.28%) Pingdom
10 1 (0.28%) Symantec Endpoint Protection
10 1 (0.28%) XenMobile
Vendors
1 122 (33.98%) Microsoft
2 70 (19.50%) VMware
3 30 (8.36%) Cisco
3 30 (8.36%) Oracle
4 26 (7.24%) SAP
5 20 (5.57%) Bloomberg
6 18 (5.01%) Citrix
6 18 (5.01%) Reuters
7 14 (3.90%) Dell
8 12 (3.34%) HP
8 12 (3.34%) NetApp
8 12 (3.34%) Sage
9 11 (3.06%) Red Hat
10 10 (2.79%) Google
11 9 (2.51%) Hyperion
11 9 (2.51%) Nimble Storage
11 9 (2.51%) Xero
12 8 (2.23%) EqualLogic
12 8 (2.23%) ServiceNow
12 8 (2.23%) Veeam