Period
to 23 January 2018

The median annual salary for a Systems Support was £35,000 in advertised job vacancies during the 6 months to 23 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Systems Support
UK
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 824 771 741
Rank change year-on-year -53 -30 -72
Permanent jobs requiring a Systems Support 360 442 588
As % of all permanent IT jobs advertised in the UK 0.21% 0.25% 0.28%
As % of the Job Titles category 0.21% 0.26% 0.29%
Number of salaries quoted 338 402 491
UK median annual salary £35,000 £33,500 £35,000
Median salary % change year-on-year +4.48% -4.29% +2.94%
10th Percentile £23,250 £21,750 £22,000
90th Percentile £57,500 £53,750 £55,000
UK excluding London median annual salary £34,250 £32,500 £32,500
% change year-on-year +5.38% - +11.68%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 167,793 169,672 200,153
% of permanent IT jobs with a recognized job title 96.11% 96.47% 96.59%
Number of salaries quoted 136,587 141,257 167,368
UK median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,000 £26,750
90th Percentile £80,000 £77,500 £76,000
UK excluding London median annual salary £42,500 £42,500 £41,500
% change year-on-year - +2.41% +3.75%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support.

Salary trend for Systems Support in the UK

Systems Support
Salary Histogram

The salary distribution of IT jobs citing Systems Support over the 6 months to 23 January 2018.

Salary histogram for Systems Support in the UK

Systems Support
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support within the UK over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -68 332 £35,000 +4.48% 69
UK excluding London -45 231 £34,250 +5.38% 50
London -61 116 £40,000 +3.90% 23
South East +5 99 £38,250 +17.69% 15
North of England -29 38 £35,000 +11.11% 14
Midlands +29 33 £31,500 -3.08% 8
West Midlands +9 27 £33,500 +45.65% 4
Yorkshire +9 26 £35,000 +1.31% 5
South West +3 24 £33,000 +40.43%
East of England -4 18 £27,500 -21.43% 9
Wales +12 10 £32,500 +32.65% 2
North West -35 9 £26,500 -15.87% 7
Scotland -47 9 £35,000 -6.67% 2
East Midlands +10 6 £27,500 -24.40% 4
North East - 3 - - 2

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 January 2018, Systems Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Systems Support in the job title.

1 152 (42.22%) Windows
2 117 (32.50%) Finance
2 117 (32.50%) Active Directory
3 116 (32.22%) Microsoft
4 113 (31.39%) SQL
5 88 (24.44%) Windows Server
6 77 (21.39%) VMware
7 67 (18.61%) SQL Server
8 61 (16.94%) Linux
9 58 (16.11%) DNS
10 53 (14.72%) Hyper-V
10 53 (14.72%) Office 365
11 51 (14.17%) Microsoft Azure
11 51 (14.17%) Oracle
12 48 (13.33%) Windows Server 2012
13 47 (13.06%) ERP
14 46 (12.78%) Windows Server 2008
15 45 (12.50%) VMware Infrastructure
16 38 (10.56%) SharePoint
16 38 (10.56%) ITIL
17 36 (10.00%) Microsoft Office
17 36 (10.00%) Windows 7
17 36 (10.00%) Windows 10
18 35 (9.72%) SAP
18 35 (9.72%) Cisco
19 34 (9.44%) DHCP
19 34 (9.44%) MS Exchange
19 34 (9.44%) User Acceptance Testing
20 33 (9.17%) Microsoft Excel
20 33 (9.17%) TCP/IP

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (10.56%) SharePoint
2 34 (9.44%) MS Exchange
3 26 (7.22%) IIS
4 12 (3.33%) Skype for Business
5 8 (2.22%) Exchange Server 2013
6 3 (0.83%) BizTalk Server
6 3 (0.83%) Exchange Server 2003
6 3 (0.83%) Exchange Server 2010
6 3 (0.83%) SharePoint 2013
6 3 (0.83%) WordPress
7 1 (0.28%) Apache
7 1 (0.28%) Jetty
7 1 (0.28%) nginx
7 1 (0.28%) Oracle SOA Suite
7 1 (0.28%) Oracle Workflow
7 1 (0.28%) Site Server
7 1 (0.28%) SugarCRM
7 1 (0.28%) Tomcat
Applications
1 36 (10.00%) Microsoft Office
2 33 (9.17%) Microsoft Excel
3 3 (0.83%) Photoshop
4 2 (0.56%) Microsoft PowerPoint
5 1 (0.28%) MS Visio
Business Applications
1 17 (4.72%) NetSuite
2 16 (4.44%) Oracle ERP
3 8 (2.22%) Elite 3E
4 6 (1.67%) Actimize
4 6 (1.67%) Oracle Cash Management
4 6 (1.67%) Sage X3
4 6 (1.67%) SAP BPC
4 6 (1.67%) Unit4 Business World
5 5 (1.39%) Dynamics CRM
5 5 (1.39%) Dynamics GP
5 5 (1.39%) Epicor Tropos
5 5 (1.39%) Infor M3
6 4 (1.11%) Aareon QL
6 4 (1.11%) Academy Housing
6 4 (1.11%) Dynamics AX
6 4 (1.11%) Kypera Housing
6 4 (1.11%) MIS ActiveH
6 4 (1.11%) Northgate Housing
6 4 (1.11%) OPENHousing
6 4 (1.11%) Orchard Housing
Cloud Services
1 53 (14.72%) Office 365
2 51 (14.17%) Microsoft Azure
3 16 (4.44%) Amazon AWS
4 13 (3.61%) Azure Active Directory
5 12 (3.33%) IaaS
6 10 (2.78%) PaaS
7 6 (1.67%) SaaS
8 5 (1.39%) Cloud Computing
9 4 (1.11%) OneDrive
10 2 (0.56%) Amazon EC2
10 2 (0.56%) Mimecast
11 1 (0.28%) Amazon ELB
11 1 (0.28%) Amazon S3
11 1 (0.28%) Virtual Private Cloud
11 1 (0.28%) Yammer
Communications & Networking
1 58 (16.11%) DNS
2 34 (9.44%) DHCP
3 33 (9.17%) TCP/IP
4 30 (8.33%) SAN
5 23 (6.39%) Firewall
6 22 (6.11%) VPN
7 19 (5.28%) LAN
8 18 (5.00%) WAN
9 13 (3.61%) VoIP
10 11 (3.06%) Remote Desktop
11 9 (2.50%) Internet
12 7 (1.94%) Broadband
12 7 (1.94%) Cisco IOS
12 7 (1.94%) Skype
12 7 (1.94%) VLAN
13 6 (1.67%) Wi-Fi
14 5 (1.39%) SMS
14 5 (1.39%) SMTP
14 5 (1.39%) Wireless
15 4 (1.11%) HTTP
Database & Business Intelligence
1 67 (18.61%) SQL Server
2 24 (6.67%) Crystal Reports
3 19 (5.28%) SQL Server Reporting Services
4 10 (2.78%) Amazon RDS
5 7 (1.94%) Relational Database
6 6 (1.67%) SQL Server 2012
7 5 (1.39%) MySQL
8 4 (1.11%) SQL Server Integration Services
9 3 (0.83%) Data Warehouse
9 3 (0.83%) Ingres
9 3 (0.83%) PostgreSQL
10 2 (0.56%) BusinessObjects
10 2 (0.56%) SQL Server 2008
11 1 (0.28%) Informix
11 1 (0.28%) Oracle BI EE
11 1 (0.28%) Oracle Database 10g
11 1 (0.28%) Oracle Database 11g
11 1 (0.28%) RDBMS
11 1 (0.28%) SAP BW
11 1 (0.28%) SQL Server Analysis Services
Development Applications
1 2 (0.56%) Git (software)
1 2 (0.56%) Jenkins
2 1 (0.28%) JDeveloper
2 1 (0.28%) Subversion
General
1 117 (32.50%) Finance
2 23 (6.39%) Banking
3 17 (4.72%) Manufacturing
4 13 (3.61%) Legal
4 13 (3.61%) Retail
5 8 (2.22%) Financial Institution
5 8 (2.22%) Front Office
6 6 (1.67%) Law
7 5 (1.39%) Telecoms
8 4 (1.11%) Marketing
9 3 (0.83%) Advertising
9 3 (0.83%) Back Office
10 2 (0.56%) Investment Banking
11 1 (0.28%) Games
11 1 (0.28%) General Ledger
11 1 (0.28%) Publishing
Libraries, Frameworks & Software Standards
1 21 (5.83%) .NET
2 10 (2.78%) Middleware
2 10 (2.78%) Web Services
3 8 (2.22%) HTML
4 6 (1.67%) J2EE
4 6 (1.67%) Oracle Fusion
5 5 (1.39%) LDAP
5 5 (1.39%) Oracle ADF
6 4 (1.11%) CSS
6 4 (1.11%) FIX Protocol
7 3 (0.83%) ASP.NET
7 3 (0.83%) RESTful
8 2 (0.56%) .NET Framework
8 2 (0.56%) AngularJS
8 2 (0.56%) jQuery
8 2 (0.56%) XML
8 2 (0.56%) XSL
9 1 (0.28%) COM
9 1 (0.28%) Regular Expression
9 1 (0.28%) XSLT
Miscellaneous
1 24 (6.67%) Analytical Skills
2 18 (5.00%) Clustering
3 15 (4.17%) Data Centre
4 12 (3.33%) Management Information System
5 10 (2.78%) Computer Science
6 7 (1.94%) AS400
7 6 (1.67%) SWIFT
8 4 (1.11%) iPad
8 4 (1.11%) PKI
8 4 (1.11%) Replication
9 3 (0.83%) Blackberry
9 3 (0.83%) Driving Licence
9 3 (0.83%) NHS
9 3 (0.83%) Social Network
10 2 (0.56%) Credit Risk
10 2 (0.56%) Derivative
10 2 (0.56%) Equities
10 2 (0.56%) Hybrid Cloud
11 1 (0.28%) CCTV
11 1 (0.28%) Data Protection Act
Operating Systems
1 152 (42.22%) Windows
2 88 (24.44%) Windows Server
3 61 (16.94%) Linux
4 48 (13.33%) Windows Server 2012
5 46 (12.78%) Windows Server 2008
6 36 (10.00%) Windows 10
6 36 (10.00%) Windows 7
7 23 (6.39%) Unix
8 9 (2.50%) CentOS
8 9 (2.50%) Windows Server 2003
9 8 (2.22%) Windows 8
10 5 (1.39%) Android
10 5 (1.39%) Mac OS X
11 3 (0.83%) Apple iOS
11 3 (0.83%) Nucleus RTOS
12 2 (0.56%) Debian
12 2 (0.56%) Mac OS
12 2 (0.56%) Windows 2000
12 2 (0.56%) Windows 2000 Server
12 2 (0.56%) Windows XP
Processes & Methodologies
1 47 (13.06%) ERP
2 38 (10.56%) ITIL
3 34 (9.44%) User Acceptance Testing
4 32 (8.89%) Business Intelligence
5 26 (7.22%) CRM
6 18 (5.00%) Business Continuity
7 17 (4.72%) Coaching
7 17 (4.72%) Continuous Improvement
7 17 (4.72%) Service Management
7 17 (4.72%) Test Scripting
8 15 (4.17%) Business Continuity Planning
8 15 (4.17%) Customer Requirements
8 15 (4.17%) Operations Management
9 12 (3.33%) Change Management
9 12 (3.33%) DevOps
9 12 (3.33%) Service Delivery
10 11 (3.06%) Migration
11 10 (2.78%) Stakeholder Management
12 9 (2.50%) Agile Software Development
12 9 (2.50%) Project Management
Programming Languages
1 113 (31.39%) SQL
2 24 (6.67%) PowerShell
3 19 (5.28%) Java
4 16 (4.44%) Python
5 15 (4.17%) C#
5 15 (4.17%) Perl
6 11 (3.06%) Bash Shell
7 8 (2.22%) T-SQL
8 7 (1.94%) C++
8 7 (1.94%) Ruby
9 6 (1.67%) PHP
9 6 (1.67%) VB
10 5 (1.39%) JavaScript
11 4 (1.11%) C
11 4 (1.11%) Shell Script
12 2 (0.56%) PL/SQL
12 2 (0.56%) VB.NET
12 2 (0.56%) VBA
13 1 (0.28%) COBOL
13 1 (0.28%) VBScript
Qualifications
1 25 (6.94%) Degree
1 25 (6.94%) Microsoft Certification
2 17 (4.72%) MCSE
3 15 (4.17%) MCSA
4 12 (3.33%) Cisco Certification
5 11 (3.06%) CCNA
6 8 (2.22%) MCP
6 8 (2.22%) Security Cleared
7 7 (1.94%) DV Cleared
8 5 (1.39%) MCITP
9 4 (1.11%) CCENT
9 4 (1.11%) Computer Science Degree
10 3 (0.83%) A+ Certification
10 3 (0.83%) CCNP
10 3 (0.83%) DBS Check
10 3 (0.83%) HNC
11 2 (0.56%) ITIL Certification
11 2 (0.56%) RHCT
12 1 (0.28%) CEH
12 1 (0.28%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (4.44%) SLA
2 11 (3.06%) QA
3 6 (1.67%) SEPA
4 3 (0.83%) PMO
5 2 (0.56%) GDPR
5 2 (0.56%) ISO/IEC 27001
6 1 (0.28%) COBIT
6 1 (0.28%) Data Quality
6 1 (0.28%) GxP
6 1 (0.28%) MiFID
System Software
1 117 (32.50%) Active Directory
2 53 (14.72%) Hyper-V
3 45 (12.50%) VMware Infrastructure
4 17 (4.72%) vSphere
5 10 (2.78%) Terminal Services
6 9 (2.50%) XenApp
6 9 (2.50%) XenDesktop
7 7 (1.94%) XenServer
8 5 (1.39%) Virtual Servers
9 4 (1.11%) VMware ESXi
9 4 (1.11%) Xen
10 3 (0.83%) Firmware
11 2 (0.56%) Docker
11 2 (0.56%) vCloud
12 1 (0.28%) Cronacle
12 1 (0.28%) KVM
12 1 (0.28%) Postfix
Systems Management
1 15 (4.17%) SCCM
2 11 (3.06%) Microsoft Clustering
3 10 (2.78%) Microsoft Data Protection Manager
3 10 (2.78%) SCOM
4 9 (2.50%) SolarWinds Orion
4 9 (2.50%) Systems Management Server (SMS)
5 8 (2.22%) Backup Exec
5 8 (2.22%) ServiceCenter
6 7 (1.94%) Failover Clustering
7 3 (0.83%) SCDPM
7 3 (0.83%) Symantec Endpoint Protection
8 2 (0.56%) Ansible
8 2 (0.56%) Opscode Chef
8 2 (0.56%) vCenter Server
9 1 (0.28%) Consul
9 1 (0.28%) Microsoft Intune
9 1 (0.28%) PaperCut
9 1 (0.28%) Puppet
9 1 (0.28%) Rancher
9 1 (0.28%) Terraform
Vendors
1 116 (32.22%) Microsoft
2 77 (21.39%) VMware
3 51 (14.17%) Oracle
4 35 (9.72%) Cisco
4 35 (9.72%) SAP
5 23 (6.39%) JD Edwards
6 19 (5.28%) HP
7 17 (4.72%) PeopleSoft
8 16 (4.44%) Veeam
9 15 (4.17%) Sage
10 13 (3.61%) Citrix
11 12 (3.33%) Apple
11 12 (3.33%) Salesforce.com
12 11 (3.06%) SolarWinds
12 11 (3.06%) Sophos
13 9 (2.50%) Dell
13 9 (2.50%) Red Hat
14 8 (2.22%) Symantec
15 7 (1.94%) CommVault
15 7 (1.94%) Epicor