Period
to 19 November 2017

The median annual salary for a Systems Support was £35,000 in advertised job vacancies during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Systems Support
UK
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 828 751 736
Rank change year-on-year -77 -15 -49
Permanent jobs requiring a Systems Support 382 491 640
As % of all permanent IT jobs advertised in the UK 0.21% 0.26% 0.29%
As % of the Job Titles category 0.22% 0.27% 0.30%
Number of salaries quoted 347 457 569
UK median annual salary £35,000 £34,000 £35,000
Median salary % change year-on-year +2.94% -2.86% +2.94%
10th Percentile £22,950 £21,750 £22,000
90th Percentile £57,500 £53,750 £54,400
UK excluding London median annual salary £32,500 £32,500 £33,437
% change year-on-year - -2.80% +11.46%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 170720 182020 210826
% of permanent IT jobs with a recognized job title 95.77% 96.48% 96.45%
Number of salaries quoted 136880 152336 175085
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support.

Salary trend for Systems Support in the UK

Systems Support
Salary Histogram

The salary distribution of IT jobs citing Systems Support over the 6 months to 19 November 2017.

Salary histogram for Systems Support in the UK

Systems Support
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support within the UK over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -61 344 £37,500 +10.29% 16
UK excluding London -66 218 £32,500 - 8
London +3 150 £42,250 +15.75% 8
South East +1 76 £32,500 - 3
Midlands +39 37 £27,500 -7.56%
West Midlands +28 30 £27,500 -6.78%
North of England -32 28 £33,750 +7.14% 5
South West +25 27 £35,000 +48.94%
Yorkshire +17 22 £33,750 -15.63% 2
East of England -9 22 £27,500 -35.29%
Wales +26 15 £33,500 -4.29%
Scotland -7 12 £32,500 -13.33%
East Midlands +26 7 £27,500 -15.38%
North West -29 6 £30,750 -0.81% 2
Northern Ireland -28 1 £30,000 -7.69%

Systems Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 November 2017, Systems Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Systems Support in the job title.

1 149 (39.01%) Windows
2 135 (35.34%) Finance
3 131 (34.29%) SQL
4 107 (28.01%) Microsoft
5 99 (25.92%) Windows Server
6 96 (25.13%) Active Directory
7 91 (23.82%) VMware
8 74 (19.37%) SQL Server
9 65 (17.02%) Linux
10 63 (16.49%) Office 365
11 57 (14.92%) DNS
12 56 (14.66%) VMware Infrastructure
13 49 (12.83%) Windows Server 2008
14 48 (12.57%) Oracle
15 44 (11.52%) ERP
16 42 (10.99%) SharePoint
16 42 (10.99%) TCP/IP
17 41 (10.73%) Microsoft Office
17 41 (10.73%) Microsoft Azure
18 39 (10.21%) Hyper-V
19 38 (9.95%) MS Exchange
19 38 (9.95%) Windows 10
20 37 (9.69%) Cisco
20 37 (9.69%) Degree
21 35 (9.16%) Windows 7
22 34 (8.90%) Firewall
23 33 (8.64%) Windows Server 2012
24 32 (8.38%) VPN
25 31 (8.12%) HP
25 31 (8.12%) PowerShell

Systems Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (10.99%) SharePoint
2 38 (9.95%) MS Exchange
3 13 (3.40%) IIS
4 11 (2.88%) Exchange Server 2013
5 10 (2.62%) Skype for Business
6 8 (2.09%) Exchange Server 2010
7 6 (1.57%) Exchange Server 2003
7 6 (1.57%) Jetty
7 6 (1.57%) Tomcat
8 5 (1.31%) BizTalk Server
8 5 (1.31%) Exchange Server 2007
8 5 (1.31%) SAS
9 4 (1.05%) WordPress
10 1 (0.26%) Adobe Experience Manager
10 1 (0.26%) Apache
10 1 (0.26%) CMS
10 1 (0.26%) nginx
10 1 (0.26%) OpenStack
10 1 (0.26%) SharePoint 2013
10 1 (0.26%) Site Server
Applications
1 41 (10.73%) Microsoft Office
2 25 (6.54%) Microsoft Excel
3 3 (0.79%) MS Visio
3 3 (0.79%) Photoshop
4 1 (0.26%) Microsoft PowerPoint
Business Applications
1 9 (2.36%) NetSuite
2 7 (1.83%) Actimize
2 7 (1.83%) Oracle Cash Management
2 7 (1.83%) Unit4 Business World
3 6 (1.57%) Sage X3
4 5 (1.31%) Dynamics GP
4 5 (1.31%) Oracle ERP
5 4 (1.05%) assyst
5 4 (1.05%) Dynamics AX
5 4 (1.05%) Dynamics CRM
6 3 (0.79%) CODA-Financials
6 3 (0.79%) Dynamics NAV
7 2 (0.52%) Hyperion Planning
7 2 (0.52%) Magento
7 2 (0.52%) SunGard APT
7 2 (0.52%) thinkFolio
8 1 (0.26%) Bloomberg TOMS
8 1 (0.26%) Oracle EBS R12
8 1 (0.26%) SAP BPC
8 1 (0.26%) SAP ERP
Cloud Services
1 63 (16.49%) Office 365
2 41 (10.73%) Microsoft Azure
3 17 (4.45%) IaaS
4 15 (3.93%) Azure Active Directory
5 14 (3.66%) Amazon AWS
5 14 (3.66%) PaaS
6 8 (2.09%) SaaS
7 6 (1.57%) OneDrive
8 2 (0.52%) Amazon EC2
8 2 (0.52%) Cloud Computing
8 2 (0.52%) Mimecast
9 1 (0.26%) Amazon ELB
9 1 (0.26%) Amazon S3
9 1 (0.26%) Virtual Private Cloud
9 1 (0.26%) Yammer
Communications & Networking
1 57 (14.92%) DNS
2 42 (10.99%) TCP/IP
3 34 (8.90%) Firewall
4 32 (8.38%) VPN
5 27 (7.07%) LAN
6 26 (6.81%) DHCP
7 25 (6.54%) SAN
8 19 (4.97%) WAN
9 16 (4.19%) Internet
10 15 (3.93%) Wireless
11 10 (2.62%) VoIP
12 9 (2.36%) Skype
12 9 (2.36%) VLAN
13 8 (2.09%) LDAP
13 8 (2.09%) WLAN
14 7 (1.83%) HTTP
14 7 (1.83%) SMTP
14 7 (1.83%) SSH
15 6 (1.57%) Cisco ASA
16 5 (1.31%) iSCSI
Database & Business Intelligence
1 74 (19.37%) SQL Server
2 28 (7.33%) SQL Server Reporting Services
3 21 (5.50%) Crystal Reports
4 9 (2.36%) MySQL
4 9 (2.36%) SQL Server Analysis Services
5 8 (2.09%) PostgreSQL
5 8 (2.09%) Power BI
5 8 (2.09%) SQL Server 2008
6 7 (1.83%) Relational Database
7 6 (1.57%) Data Warehouse
7 6 (1.57%) SQL Server Integration Services
8 2 (0.52%) Amazon RDS
8 2 (0.52%) Essbase
8 2 (0.52%) SQL Server 2005
9 1 (0.26%) Big Data
9 1 (0.26%) GIS
9 1 (0.26%) Oracle Smart View
9 1 (0.26%) SAP BW
9 1 (0.26%) SQL Server 2012
9 1 (0.26%) SQLPlus
Development Applications
1 2 (0.52%) CA Gen
1 2 (0.52%) Team Foundation Server
1 2 (0.52%) Visual Studio
2 1 (0.26%) Git (software)
2 1 (0.26%) Jenkins
2 1 (0.26%) JIRA
2 1 (0.26%) Subversion
General
1 135 (35.34%) Finance
2 21 (5.50%) Legal
3 19 (4.97%) Banking
4 18 (4.71%) Manufacturing
5 17 (4.45%) Retail
6 13 (3.40%) Law
7 12 (3.14%) Front Office
8 6 (1.57%) Financial Institution
9 5 (1.31%) Advertising
9 5 (1.31%) Marketing
10 4 (1.05%) Telecoms
11 2 (0.52%) Back Office
11 2 (0.52%) Billing
11 2 (0.52%) Investment Banking
11 2 (0.52%) Publishing
12 1 (0.26%) Dutch Language
12 1 (0.26%) French Language
12 1 (0.26%) Games
12 1 (0.26%) General Ledger
Libraries, Frameworks & Software Standards
1 12 (3.14%) .NET
2 11 (2.88%) Middleware
3 9 (2.36%) HTML
4 8 (2.09%) MDX
5 7 (1.83%) J2EE
5 7 (1.83%) Oracle Fusion
6 6 (1.57%) Web Services
7 5 (1.31%) FIX Protocol
7 5 (1.31%) Oracle ADF
8 3 (0.79%) CSS
9 2 (0.52%) EDI
10 1 (0.26%) ASP.NET
10 1 (0.26%) jQuery
10 1 (0.26%) LAMP
10 1 (0.26%) XML
Miscellaneous
1 27 (7.07%) Analytical Skills
2 19 (4.97%) Computer Science
3 13 (3.40%) Data Centre
4 11 (2.88%) User Experience
5 9 (2.36%) NHS
6 7 (1.83%) AS400
6 7 (1.83%) Clustering
6 7 (1.83%) Equities
6 7 (1.83%) Management Information System
6 7 (1.83%) SWIFT
7 6 (1.57%) CCTV
8 4 (1.05%) Enterprise Software
8 4 (1.05%) iPad
8 4 (1.05%) Replication
9 3 (0.79%) Blackberry
9 3 (0.79%) Driving Licence
9 3 (0.79%) FMCG
9 3 (0.79%) Foreign Exchange (FX)
10 2 (0.52%) Learning Management System
10 2 (0.52%) Social Network
Operating Systems
1 149 (39.01%) Windows
2 99 (25.92%) Windows Server
3 65 (17.02%) Linux
4 49 (12.83%) Windows Server 2008
5 38 (9.95%) Windows 10
6 35 (9.16%) Windows 7
7 33 (8.64%) Windows Server 2012
8 27 (7.07%) Unix
9 10 (2.62%) Windows 8
10 8 (2.09%) Apple iOS
11 7 (1.83%) Android
11 7 (1.83%) Windows Server 2003
12 5 (1.31%) Windows XP
13 4 (1.05%) Windows 2000 Server
14 2 (0.52%) Mac OS
14 2 (0.52%) Red Hat Enterprise Linux
14 2 (0.52%) Windows 2000
15 1 (0.26%) Debian
15 1 (0.26%) Mac OS X
15 1 (0.26%) Solaris
Processes & Methodologies
1 44 (11.52%) ERP
2 29 (7.59%) Business Intelligence
3 28 (7.33%) ITIL
4 24 (6.28%) CRM
5 21 (5.50%) User Acceptance Testing
6 15 (3.93%) Project Management
7 14 (3.66%) Service Delivery
8 13 (3.40%) Continuous Improvement
9 12 (3.14%) Agile Software Development
9 12 (3.14%) Change Management
10 11 (2.88%) Customer Requirements
10 11 (2.88%) Load Balancing
11 10 (2.62%) Data Management
11 10 (2.62%) Migration
12 9 (2.36%) Business Analysis
12 9 (2.36%) Coaching
12 9 (2.36%) Practice Management
12 9 (2.36%) Test Scripting
13 8 (2.09%) DevOps
13 8 (2.09%) SDLC
Programming Languages
1 131 (34.29%) SQL
2 31 (8.12%) PowerShell
3 27 (7.07%) Perl
4 23 (6.02%) Python
5 22 (5.76%) Bash Shell
6 21 (5.50%) Java
7 17 (4.45%) T-SQL
8 12 (3.14%) Ruby
9 10 (2.62%) C#
10 8 (2.09%) PHP
11 6 (1.57%) VB
12 3 (0.79%) JavaScript
12 3 (0.79%) VB.NET
12 3 (0.79%) VBA
13 2 (0.52%) C
13 2 (0.52%) VBScript
14 1 (0.26%) ABAP
14 1 (0.26%) C++
14 1 (0.26%) COBOL
Qualifications
1 37 (9.69%) Degree
2 22 (5.76%) Microsoft Certification
3 16 (4.19%) MCSA
4 10 (2.62%) Computer Science Degree
5 9 (2.36%) CCNA
5 9 (2.36%) Cisco Certification
5 9 (2.36%) MCSE
6 7 (1.83%) MCP
7 6 (1.57%) HNC
8 5 (1.31%) A+ Certification
8 5 (1.31%) DBS Check
8 5 (1.31%) Security Cleared
9 4 (1.05%) ACCA
9 4 (1.05%) CCNP
9 4 (1.05%) CIMA
9 4 (1.05%) SC Cleared
10 3 (0.79%) HND
10 3 (0.79%) MCITP
11 2 (0.52%) AAT
12 1 (0.26%) CEH
Quality Assurance & Compliance
1 15 (3.93%) SLA
2 8 (2.09%) QA
3 7 (1.83%) SEPA
4 5 (1.31%) GxP
5 3 (0.79%) ISO/IEC 27001
6 2 (0.52%) GDPR
6 2 (0.52%) PCI DSS
6 2 (0.52%) PMO
7 1 (0.26%) Data Quality
7 1 (0.26%) ISO 9001
7 1 (0.26%) ISO/IEC 20000
7 1 (0.26%) MiFID
System Software
1 96 (25.13%) Active Directory
2 56 (14.66%) VMware Infrastructure
3 39 (10.21%) Hyper-V
4 18 (4.71%) vSphere
5 9 (2.36%) VMware ESXi
6 8 (2.09%) XenApp
6 8 (2.09%) XenDesktop
7 7 (1.83%) Docker
8 6 (1.57%) KVM
8 6 (1.57%) Virtual Servers
9 2 (0.52%) Firmware
9 2 (0.52%) Xen
10 1 (0.26%) Postfix
10 1 (0.26%) Terminal Services
10 1 (0.26%) vCloud
10 1 (0.26%) XenServer
Systems Management
1 23 (6.02%) SCCM
2 11 (2.88%) Microsoft Data Protection Manager
3 8 (2.09%) Systems Management Server (SMS)
3 8 (2.09%) vCenter Server
4 7 (1.83%) Backup Exec
5 6 (1.57%) HAProxy
5 6 (1.57%) Norton AntiVirus
6 5 (1.31%) Microsoft Clustering
6 5 (1.31%) SCDPM
6 5 (1.31%) SmoothWall
6 5 (1.31%) WSUS
7 3 (0.79%) NetBackup
7 3 (0.79%) SCOM
8 2 (0.52%) ServiceCenter
8 2 (0.52%) SolarWinds Orion
9 1 (0.26%) Cacti
9 1 (0.26%) McAfee ePO
9 1 (0.26%) Netcool
9 1 (0.26%) OpenView Configuration Management
9 1 (0.26%) Puppet
Vendors
1 107 (28.01%) Microsoft
2 91 (23.82%) VMware
3 48 (12.57%) Oracle
4 37 (9.69%) Cisco
5 31 (8.12%) HP
6 26 (6.81%) SAP
7 21 (5.50%) Citrix
8 14 (3.66%) Salesforce.com
9 13 (3.40%) JD Edwards
9 13 (3.40%) Veeam
10 10 (2.62%) Apple
10 10 (2.62%) Sage
10 10 (2.62%) Sophos
10 10 (2.62%) Symantec
11 9 (2.36%) 3PAR
12 8 (2.09%) Infor
12 8 (2.09%) Xerox
13 7 (1.83%) Dell
13 7 (1.83%) Epicor
13 7 (1.83%) PeopleSoft