Technical Support
UK > Work from Home
The median Technical Support daily rate in Work from Home is £153 according to job vacancies posted during the 6 months to 2 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 2 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 289 | 446 | 551 |
| Rank change year-on-year | +157 | +105 | -120 |
| Contract jobs requiring a Technical Support | 55 | 25 | 72 |
| As % of all contract jobs with a WFH option | 0.36% | 0.097% | 0.16% |
| As % of the Job Titles category | 0.39% | 0.10% | 0.17% |
| Number of daily rates quoted | 29 | 16 | 44 |
| 10th Percentile | £105 | £157 | £159 |
| 25th Percentile | £143 | £205 | £208 |
| Median daily rate (50th Percentile) | £153 | £303 | £263 |
| Median % change year-on-year | -49.42% | +15.24% | +5.00% |
| 75th Percentile | £175 | £375 | £419 |
| 90th Percentile | £282 | £388 | £510 |
| UK median daily rate | £214 | £210 | £263 |
| % change year-on-year | +1.79% | -20.00% | +7.14% |
| Number of hourly rates quoted | 5 | 1 | 4 |
| 10th Percentile | £13.46 | - | £14.38 |
| 25th Percentile | - | - | £17.20 |
| Median hourly rate | £15.85 | £15.00 | £19.38 |
| Median % change year-on-year | +5.67% | -22.60% | +55.04% |
| 75th Percentile | - | - | £24.23 |
| 90th Percentile | £18.19 | - | £30.04 |
| UK median hourly rate | £19.05 | £21.11 | £18.76 |
| % change year-on-year | -9.76% | +12.53% | +50.08% |
All Contract IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in Work from Home with a recognized job title | 14,262 | 24,476 | 42,692 |
| % of contract IT jobs with a recognized job title | 93.48% | 95.36% | 95.77% |
| Number of daily rates quoted | 9,547 | 17,287 | 30,849 |
| 10th Percentile | £325 | £356 | £356 |
| 25th Percentile | £425 | £443 | £425 |
| Median daily rate (50th Percentile) | £525 | £538 | £525 |
| Median % change year-on-year | -2.33% | +2.38% | +10.53% |
| 75th Percentile | £638 | £650 | £625 |
| 90th Percentile | £750 | £750 | £713 |
| UK median daily rate | £525 | £540 | £525 |
| % change year-on-year | -2.78% | +2.86% | +10.53% |
| Number of hourly rates quoted | 576 | 563 | 608 |
| 10th Percentile | £14.34 | £18.50 | £13.21 |
| 25th Percentile | £23.32 | £25.98 | £18.75 |
| Median hourly rate | £43.00 | £55.00 | £35.00 |
| Median % change year-on-year | -21.82% | +57.14% | +40.00% |
| 75th Percentile | £63.00 | £68.75 | £55.00 |
| 90th Percentile | £75.25 | £80.25 | £66.00 |
| UK median hourly rate | £36.42 | £45.00 | £23.14 |
| % change year-on-year | -19.07% | +94.45% | +2.04% |
Technical Support
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Daily Rate Trend for Jobs with a WFH Option
3-month moving average daily rate quoted in job vacancies with a work from home option citing Technical Support.
Technical Support
Daily Rate Histogram for Jobs with a WFH Option
Daily rate distribution for jobs with a work from home option citing Technical Support over the 6 months to 2 May 2024.
Technical Support
Hourly Rate Trend for Jobs with a WFH Option
3-month moving average hourly rate quoted in job vacancies with a work from home option citing Technical Support.
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 2 May 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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