476 to 500 of 3,660 CRM Jobs in England

based in our Hammersmith, London office . Why This Role Matters This is a pivotal role at a key stage in Hansen's CRM transformation. As the CRM Product Owner, you will own and enhance Microsoft Dynamics 365 for our Energy & Utilities business while leading the migration from Market … Success, Finance, IT, Microsoft, and implementation partners, you will play a critical role in shaping the future of Hansen's revenue operations capability and CRM landscape. This role is for a 6 month’ period initially, with the possibility of either an extension or conversion to permanent. What ...

About the Role & Team Disney Destinations International (DDI) is seeking a CRM Manager to lead the delivery of audience‐led CRM and email marketing programmes across Walt Disney World, Disneyland Paris and Disney Cruise Line throughout the UK & Ireland and wider EMEA markets. Reporting to the Senior Marketing Manager, with … dotted reporting line to the Head of EMEA CRM, this role is responsible for developing and executing CRM strategies that drive engagement, guest lifetime value and commercial performance through best‐in‐class customer communications. This role is based in our London Hammersmith office, with an expectation to work onsite four ...

Summary We are looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams … investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic AI, and intelligent automation into CRM processes. Responsibilities Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy. Identify high-impact use cases across customer journeys ...

CRM Marketing & Insights Manager · Location: London · Sector: Professional or Financial Services – B2B & B2B2C · Responsible to: Head of Digital Marketing As a key part of the Marketing, Communications and Bid team at Isio, a progressive advisory firm, working with clients of all sizes to deliver expertise in pensions, benefits, wealth planning … investment management, this position collaborates closely with marketing and sales to oversee essential data sets. This includes CRM data, segmentation, and analytics to guide our go-to-market strategies for both clients and prospects. What does the role entail? Data Management: Own and manage core marketing and sales datasets, including ...

business priorities Manage project timelines, budgets, risks, stakeholder communications, and concurrent workstreams Coordinate external vendors and internal engineering teams to integrate AI solutions with CRM, telephony, and other platforms Monitor AI system performance, including chatbot containment rates, CSAT, and deflection metrics, and drive continuous improvement Partner with Quality Assurance ...

experience, and retention. Develop impactful reporting and dashboards that provide clear visibility of key trends, opportunities, and outcomes. Partner with the wider marketing, digital, CRM and UX teams to optimise customer journeys and support data-led decision-making. Own and enhance analytics capabilities, ensuring tools, platforms, and processes deliver maximum … etc. Strong data analysis, reporting, and visualisation skills. Comfortable using tools such as Power BI and web analytics tools - especially GA4. Experience working with CRM platforms and integrating data from multiple sources to generate actionable insights. Strong understanding of customer experience, customer journey analysis, data governance, and GDPR. Commercially minded ...

departments while maintaining customer focus. Strong organisational skills with excellent attention to detail. Ability to simplify technical concepts for non-technical audiences. Experience using CRM and project management platforms. Commercial awareness with a customer-first mindset. Preferred Qualifications and Experience: Experience within Travel Payments, FinTech, Banking or SaaS. Knowledge ...

impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback … schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player ...

Position: Revenue Operations Manager (CRM & Business Processes) Office location: London – Hybrid (4 days per week in the office, 1 day remote) The Opportunity Ready to turn strategy into action and drive meaningful impact across a growing business? As our Revenue Operations Manager, you’ll be responsible for creating and maintaining … organization. Acting as the bridge between business stakeholders and technical system teams, this role oversees the design, governance, and continuous improvement of commercial processes, CRM standards, data quality, and operational workflows. The role ensures that our CRM and integrated systems support business objectives while driving consistency, efficiency, and scalability across ...

staffing requirements in a single and coordinated way. This role sits within the Revenue team and is responsible for developing and delivering the B2B CRM strategy across the client lifecycle. The B2B CRM Manager will design and optimise automated client journeys, deliver targeted communications, and use data, experimentation … drive client activation, retention and revenue growth. What you’ll be doing Own the end-to-end B2B CRM strategy, translating customer lifecycle and commercial goals into a communications roadmap. Be genuinely AI‐native: fluent with AI tools for copywriting, personalisation, QA and workflow automation, and always looking ...

organised, data-driven, and solutions-focused, with a proactive approach to continuous improvement. Knowledge or experience of warehouse operations would be advantageous. Experience using CRM, e-commerce, ERP (e.g. NetSuite), and/or order management systems. Strong Excel skills with the ability to use data to monitor performance and support ...

skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Transform workflows by putting … record for building and nurturing relationships with multiple stakeholders on an account at a time. An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn ...

Collaborating with analytics teams to continually refine targeting approaches Your Skills & Experience Strong commercial SQL experience Experience in customer selections, audience selections, campaign analytics, CRM analytics, or customer data environments Experience working with large and complex datasets Data visualisation experience, ideally using Power BI Strong stakeholder management and communication skills ...

mitigation tools. Excellent people leadership skills with a proven ability to hire, inspire, hold accountable, and develop talent. A data-driven approach, comfortable utilising CRM and CS tooling (e.g.Hubspot, Vitally) to drive team performance and forecasting. Fluency in English with exceptional communication and stakeholder management skills. Other languages ...

Cambridge, Imperial, Warwick, UCL or a comparable leading university. Desirable: Experience with Twilio, WhatsApp Business API, email infrastructure or CS operations tooling. Experience with CRM, ERP, property-management or other third-party system integrations. PropTech, property, lettings or another operationally complex B2B SaaS background. Basic SQL or product analytics experience. ...

CRM Marketing Specialist Location: Hybrid (Midlands-based, with access to our Leicester and Birmingham offices) Salary: £30,000 – £34,000 per annum, DOE Contract Type: Full-Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid … campaign execution while also having the creativity to craft compelling content across multiple channels We are Wilmington plc, and we're looking for a CRM Specialist to become the backbone of our marketing function. This is an exciting opportunity for someone who thrives in a fast-paced B2B environment, enjoys ...

combination of some of the following personal and professional attributes: CX Data & Insights SME – Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including ...

activations Experience, Skills & Knowledge Knowledgeable and experienced in numerate subjects e.g. Mathematics, Engineering, Statistics, Physics, Chemistry Relevant experience in Customer Insights within Marketing and CRM Understanding of the luxury/retail industry and Customer Goods An effective customer insights leader able to create buy-in and influence across many stakeholders ...

tooling (Claude Code) and productivity suite integrations Strategic thinking & leadership Client communication & interpersonal skills. Fluency in other languages is a plus Familiarity with CRM and customer-success tooling an advantage. The following are a plus but not required: Deep domain knowledge in either semiconductor manufacturing or scheduling/planning software ...

accountable for retention/renewal rate, net revenue retention (NRR), churn rate, expansion revenue, and program-level engagement metrics. Leverage marketing automation & CRM/CS tooling: Own the tech stack (e.g., marketing automation, CDP, in-app messaging, CS platforms) to enable scalable, triggered, and behavior-based communication. Global orientation: Adapt ...

Marketing Team - Global CRM & Retention Manager Hammersmith, London, UK Job Description Posted Thursday 16 July 2026 at 00:00 Scott Dunn is an award-winning luxury tour operator creating tailor-made vacations to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves … holding each team to account for their part in the guest experience. You will also have dotted-line oversight of the Scott Dunn Private CRM & Marketing Executive to ensure retention activity for our UHNW guests is joined up with the wider strategy. Responsibilities Map the end-to-end guest journey ...

customer-first attitude Collaborative team player, comfortable working cross-functionally with Engineering, Product and Customer Success Knowledge or experience of Intercom (or similar tools: CRM, support ticketing, or documentation platforms) would be a strong plus Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working ...

also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation ...

CRM Manager Professional Membership Organisation Permanent - November Start Salary: £45,000–£50,000, depending on experience London A leading Professional Membership Organisation is looking for an experienced CRM Manager to take responsibility for the day-to-day management, development and continuous improvement of its Microsoft Dynamics 365 CRM system. Reporting … role encompassing system administration, configuration, testing, reporting, integrations and user support. You will work closely with colleagues and external suppliers to ensure the CRM and associated business systems continue to meet the organisation’s operational and strategic requirements. Key Responsibilities Act as the primary administrator for Microsoft Dynamics 365. Maintain ...

CRM from end to end and put AI at the heart of how a high-growth SaaS business talks to its customers. Hanson Search is partnering with a fast-growing, technology-led business to find their next CRM Manager. About the company: High Growth Saas Business Our client … engine, the products are genuinely modern and data-rich, and AI is embedded in how the teams work rather than bolted on. The role: CRM Manager Sitting within the Revenue team, you will own the B2B CRM strategy across the entire client lifecycle. You will design and optimise automated client ...