251 to 275 of 1,201 Customer Engagement Jobs in England

working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings. What You’ll DoAs the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range … communicate the value and insights customers gain from working with Kainos Workday products. The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales ...

About this Role We are seeking a collaborative and strategic individual to manage a significant customer portfolio, driving end‐to‐end ownership from opportunity development through to service delivery. The role focuses on customer engagement, revenue growth and profitability, supported by deep insight into customer priorities … ability to orchestrate cross‐functional teams for long‐term value creation. What you will do Build trusted, long‐lasting relationships with senior customer stakeholders by understanding their business priorities and strategic objectives. Shape customer value propositions, co‐develop solutions that address business challenges while differentiating VOIS ...

Science, Marketing Analytics, Mathematics, Psychology, or Technology graduate with a passion for AI and emerging technologies? Do you enjoy analysing data, solving problems, understanding customer behaviour, and helping shape innovative digital experiences? If you answered ‘Yes’ to the above, then read on... At RS Group, we're investing … future of Artificial Intelligence and digital customer experiences. This is an exciting opportunity to join our Customer Experience (CX) Team as an AI Product Analyst , where you'll help shape the next generation of AI-powered customer journeys while working towards a Level 4 AI & Data apprenticeship ...

work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for a VP, Customer & Retention Marketing to build and scale our programmatic approach to customer engagement across a global base of 500,000+ SMB/long … tail customers. This is a unique opportunity to own the full post-sale customer journey for a segment that is not covered by dedicated Customer Success Managers — designing scalable, data-driven programs that combine the discipline of programmatic CSM with the craft of retention and lifecycle marketing. ...

Description Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes … customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities Development of customer level strategies & solutions that are tailored to customers’ needs. Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders ...

invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer engagements.This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead … support and adjustments available throughout the hiring process.Working closely with DXC Sales, Presales, Account and Delivery teams, you will be responsible for establishing trusted customer relationships, ensuring successful managed service delivery, driving account growth opportunities and supporting the customer’s long‐term SAP strategy.The customer operates ...

architects, marketing leaders, and business users. In this role, you'll provide authoritative guidance and best practices across critical areas including marketing automation architecture, customer data platforms, omnichannel personalization, performance optimization, and governance frameworks. This is a project leadership position where you'll shape transformative Salesforce solutions for retail … clients, ensuring that technical decisions align with both organizational strategy and customer engagement objectives. You'll be instrumental in driving digital transformation initiatives that modernize customer experiences, enhance marketing effectiveness, build customer loyalty, and deliver measurable ROI across retail channels. What you'll be doing ...

Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team … Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer ...

passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team … Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer ...

Treasure AI is shaped by human creativity and always-on through continuous, context-driven action.Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect … dedicated to some of our most strategic global customers — think large enterprises in the e-commerce and retail space. This is not a typical customer-facing or professional services role. You will be embedded at the intersection of product engineering and customer success, working directly alongside the customer ...

everyone. Security Architect (ZTA) Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidates are required to hold current DV clearance The Security Architect designs and implements comprehensive security architectures protecting defence and aerospace IT environments. … Establish security design standards, architecture patterns and operational governance. Drive technical decision-making through security design reviews. Document security architecture decisions and design specifications. Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership. Present security recommendations to defence programme teams and executive ...

everyone. Security Architect (ZTA) Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required to hold DV clearance The Security Architect designs and implements comprehensive security architectures protecting defence and aerospace IT environments. You will … Establish security design standards, architecture patterns and operational governance. Drive technical decision-making through security design reviews. Document security architecture decisions and design specifications. Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership. Present security recommendations to defence programme teams and executive ...

Establish security design standards, architecture patterns and operational governance Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership Present security recommendations to defence programme teams and executive … stakeholders Lead security architecture workshops and customer engagement activities Communicate complex security concepts to technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 12 years' information security experience with 5+ years in architecture role Proven experience designing enterprise-scale security architectures Strong background in defence, aerospace ...

accountable for delivering exceptional front-line support to our vibrant community of Owners and Members across EMEA speaking markets. You are an empathetic, customer-oriented ambassador who resolves complex inquiries across multiple communication channels - ensuring that every interaction strengthens trust in our platform. You will bring structure, patience … clear communication to fast-paced customer scenarios, ensuring both partners and travelers experience seamless service execution.You will work closely with cross-functional teams and internal business unit stakeholders to solve problems, streamline reservations, and escalate technical issues. You’ll champion a culture of quality, accountability, and continuous improvement.Key Responsibilities ...

project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives. Key responsibilities of the Sales & Marketing Project … Product Management projects across the wider business. Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives. Support initiatives focused on customer acquisition, engagement and improving conversion rates. Enhance alignment between regional sales teams, product management, marketing and other key business functions. Identify opportunities ...

Opportunity We are seeking a technical CRM Automation & Insights Specialist to own the architecture of our customer engagement platform and the strategic insights that drive revenue growth. You will design and optimise automated customer journeys, develop deep understanding of customer behaviour and value, and partner with … expert, setting best practice, and helping shape the CRM roadmap across markets. The Role - Platform ownership and automation. Design, build, and optimise sophisticated automated customer journeys in Insider that respond to customer behaviour in real-time. Understand event architectures, design trigger logic for edge cases, configure behavioural conditions ...

with responsibility for the successful delivery of critical defence and aerospace programmes. You will play a pivotal role in driving operational excellence, service performance, customer satisfaction and continuous improvement, while working closely with MOD customers, programme teams and senior stakeholders. This is an opportunity to influence strategic outcomes, lead … operational budgets, forecasting, profitability and cost control. Oversee resource planning, allocation and demand management. Drive continuous improvement initiatives to enhance service quality, efficiency and customer outcomes. Customer & Stakeholder Management Act as a trusted partner to MOD customers and senior programme stakeholders. Lead customer engagement activities ...

implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer … technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers ...

Meet the TeamCisco Customer Experience (CX) is a comprehensive service organization focused on accelerating customer success by guiding them through the entire technology lifecycle. Cisco CX provides expert consulting, technical guidance, and support to help customers deploy, adopt, optimize, and renew Cisco solutions effectively. The CX team acts … adoption of software and value realization that lead to successful renewals and business growth by leveraging AI-driven insights and a thorough understanding of customer environments and deployments to tailor adoption strategies. It proactively develops and orchestrates technical adoption planning (TAP) execution, creating and driving TAPs that align with ...

moment for cloud and AI adoption in over a decade We are looking for a Senior Business Development Manager to join our EMEA Greenfield Customer Acquisition team. This is a high-impact role at the heart of how AWS grows: building relationships with new accounts and creating the next … shape AWS growth for years to come.Who You AreYou have a proven track record of business development and delivering tangible business outcomes through direct customer engagement and campaign execution. You are hungry, opinionated, and unafraid to challenge the status quo. You think strategically but disproportionately focus on getting ...

make ASOS a leader in online fashion retail. We operate as a product-led organisation, where cross-functional teams are empowered to solve real customer problems through innovation, experimentation, and data-driven decision-making. With a strong focus on scalability, personalisation, and cutting-edge technology, we’re building … Digital Product and will report to our Head of Product – CRM and Lifecycle Product. At ASOS, CRM is one of our most important customer engagement channels, delivering email and push notifications to our customers around the world, and we’re looking for someone to lead the next generation ...

CSMs on advanced consultative selling, pipeline management, and navigating complex contract renegotiations to maximize Total Contract Value (TCV) Lead and develop a team of Customer Success Managers across EMEA, driving performance against retention and growth targets Coach the team on strategic account planning, executive engagement, and QBR excellence … senior marketing executives and C-suite stakeholders to secure renewals and mitigate churn risk. Strategic Commercial Account Management (Player-Coach) Translate elite enterprise-level customer success frameworks (including advanced workflow mapping and ROI-driven Business Reviews) into repeatable, scalable playbooks for the EMEA Enterprise teams. Manage a portfolio ...

CSMs on advanced consultative selling, pipeline management, and navigating complex contract renegotiations to maximize Total Contract Value (TCV) Lead and develop a team of Customer Success Managers across EMEA, driving performance against retention and growth targets Coach the team on strategic account planning, executive engagement, and QBR excellence … senior marketing executives and C-suite stakeholders to secure renewals and mitigate churn risk. Strategic Commercial Account Management (Player-Coach) Translate elite enterprise-level customer success frameworks (including advanced workflow mapping and ROI-driven Business Reviews) into repeatable, scalable playbooks for the EMEA Enterprise teams. Manage a portfolio ...

will use our standardized messaging hierarchy to ensure strategic alignment between messaging, audience needs, and business objectives while maintaining consistency in brand voice and customer experience. While the Content Strategist does not own creation of the messaging within the content, they do drive the strategic vision that informs content … creators on how best to deliver consistent, personalized, content experiences that educate, engage, and empower customers to make informed decisions.With a focus on audience engagement and driving consistent storytelling and messaging, the Content Strategist's key responsibilities include conducting audience and content audits, creating content strategies and lifecycle calendars ...