326 to 350 of 1,061 Customer Engagement Jobs in England

monthly, quarterly and yearly GP targets. Have interest in specialising in a particular technology or category (not obligatory, but useful). 2 Embody Outstanding Customer Service Live and breathe outstanding customer service in line with BDR’s core values. Tactfully challenge customer assumptions to add value … their business. Maintain value add on quotes whenever possible to differentiate. Generate referral business through high service levels and strong customer relationships. Maximise client earnings, retain clients and make consistent progress with white space. 3 Book 14 and attend 10 new business meetings per month Manage CRM to ensure ...

across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What you will … 1. Service Governance & Contract Management Ensure services are delivered in line with contractual scope, SLAs and customer expectations Maintain governance artefacts including service management plans, improvement plans, risks, and service documentation Lead service reviews, governance forums, and QBRs with actionable outputs Govern scope changes, consumption, and out-of-scope ...

ready to jumpstart your career in technology consulting? Build, implement, and deploy custom business applications that reshape how corporations operate. ABOUT THE TEAM Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch … setting (includes internships, research, capstones, or consistent part-time/full-time employment). Travel: Willingness to travel; 10% or less annually to support customer engagement PREFERRED QUALIFICATIONS Foundational experience with relational databases (such as Oracle, SQL Server, PostgreSql, etc.). Proven fluency in AI and LLMs, encompassing ...

within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable … solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the migration and transformation of Legacy CRM and case management platforms into modern cloud-based solutions. Build and maintain integrations with internal and external systems using APIs, Azure ...

Manager (KAM) for Defence & Public Safety, United Kingdom, is responsible for securing short- and long-term profitable business growth through proactive business development, strategic customer engagement, and effective management of Ericsson resources. The role requires a deep understanding of the UK Defence and Public Safety ecosystem … executive-level relationships across government, armed forces, emergency services, security agencies, and associated industry stakeholders. The KAM is accountable for driving sales performance, profitability, customer satisfaction, and long-term business growth while positioning Ericsson as a strategic partner and thought leader in mission-critical communications and digital transformation. ...

across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What You Will … Service Governance & Contract Management Ensure services are delivered in line with contractual scope, SLAs and customer expectations Maintain governance artefacts including service management plans, improvement plans, risks, and service documentation Lead service reviews, governance forums, and QBRs with actionable outputs Govern scope changes, consumption, and out-of-scope activity ...

applying in isn’t listed, please contact your Recruiting Partner. AWS is seeking a world class sales professional to help manage the customer relationship with one of the largest customers in our Global Financial Services vertical, focused on growing business and defining the cloud computing industry in the world … services), as well as external SI and ISV partners, to support the best business solution for customers. Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels. Operating with significant autonomy and discretion. - High degree of decision making is required ...

ensuring the operational excellence of ourBusiness Systems, Positioning and Applyingservices. You will lead and oversee Service Management processes, drive performance ensuring KPIs and customer expectations are met, ensure compliance with relevant standards and domain best-practice (including security), whilst also managing operational issues, DR readiness& risks. What youll … Problem, Change & Release Management, ensuring smooth operations with minimal operational impact Service Level Management: Define and agree KPIs & OLAs with stakeholders, ensuring service deliverables & customer expectations are met Monitoring & Alerting: Ensure robust monitoring and alerting is in place for key services & components Configuration & Maintenance: Ensure there is accurate & consistently ...

make every digital experience relevant in the moment it happens. Following the merger of the two pioneers earlier this year, we unify experimentation, personalization, customer insights, commerce optimization, feature management, and customer engagement on a shared data foundation, with AI built into the core rather than bolted … about delivering top-notch digital experiences - we're committed to nurturing our team and their professional journeys. THE TEAM Team Name & Location: Mid Market Customer Success team, based in London. Team Composition: You will join a global Customer Success organization of 12 CSMs spread across the UK, India ...

commercial experience developing and customising Microsoft Dynamics 365 , including solution design, configuration, custom development, and support within enterprise environments. Strong knowledge of Dynamics 365 Customer Engagement (CE) and Dataverse, with experience extending tables, forms, views, business processes, security models, and managed solutions. Hands-on development expertise using C# … Knowledge of Azure DevOps, CI/CD pipelines, and Git-based source control. Experience working within Agile delivery environments. Exposure to Dynamics 365 Sales, Customer Service, Field Service, or Customer Insights applications. ...

support team delivering exceptional service across our Social Care and Education product portfolio. This is an opportunity to combine people leadership, operational excellence and customer engagement in a role where your work directly contributes to improving outcomes for organisations and the people they serve. Our culture encourages colleagues … cause analysis, problem management and continual service improvement. Building strong relationships with customers and internal stakeholders. Working closely with Product, Development, Technical Services and Customer Success teams. Using operational data and customer feedback to improve performance and customer experience. Producing service performance reports and supporting governance activities. ...

About Planet Planet Planet is a global technology company delivering innovative solutions that power customer experiences across hospitality and beyond. Within Planet, Hoist Group is a leading networking technology partner in the hospitality sector, specialising in the design, delivery, and support of complex IP networks. Our solutions enable hotels … sales development plan and pipeline. Achieve and exceed quarterly and annual new business revenue targets. Conduct proactive prospecting, including cold outreach and lead generation. Customer Engagement & Relationship Management Build strong relationships with decision-makers across hotel operators and hospitality groups. Present solutions and lead customer discussions both ...

health of a varied EMEA Book of Business across SMB, Mid-Market and Enterprise customers (~ 600 accounts); developing different strategies aimed to increase engagement while mitigating churn Become a trusted advisor; develop consultative relationships (particularly with the Mid-Market and Enterprise segments) by delivering value, sharing best practices … acting as the voice of customers internally Use AI tools to scale personalised customer engagement, accelerate EBR and renewal prep, and surface insights across a large book of business Drive product adoption and usage of Carta throughout the customer journey Leverage technology to proactively engage with customers ...

means for AVEVA, our customers and our stakeholders. Responsible deployment is core to AVEVA’s Industrial AI agenda, and this role will balance external engagement with internal governance . Externally, you will work with customers, industry bodies, standards organisations, and public sector stakeholders to shape practical governance and accountability … with our Product, Enterprise IT, Security, Sustainability, Legal, Risk and Talent and Learning teams, while remaining accountable for responsible deployment in policy design, stakeholder engagement, and enterprise learning enablement . Key Responsibilities 1/Responsible AI Governance, Operationalisation & Enablement Responsible AI principles and guidance: Translate AVEVA’s Responsible ...

means for AVEVA, our customers and our stakeholders. Responsible deployment is core to AVEVA's Industrial AI agenda, and this role will balance external engagement with internal governance. Externally, you will work with customers, industry bodies, standards organisations, and public sector stakeholders to shape practical governance and accountability approaches … with our Product, Enterprise IT, Security, Sustainability, Legal, Risk and Talent and Learning teams, while remaining accountable for responsible deployment in policy design, stakeholder engagement, and enterprise learning enablement. Key Responsibilities Responsible AI Governance, Operationalisation & Enablement Responsible AI principles and guidance: Translate AVEVA's Responsible AI Principles into practical ...

enforcement, and reducing risks from interconnected third- and fourth-party integrations). You’ll also establish measurement and feedback loops to assess effectiveness, reduce customer operational friction, and continuously iterate based on real-world results. You’ll be the strategic anchor for these initiatives aligning customer needs, internal … dashboards (UX). Collaborate closely with design teams to build intuitive, developer-friendly interfaces. Roadmap & Strategy: Deeply understand the application security landscape and analyze customer pain points to define, prioritize, and own the product roadmap. Voice of the Customer: Meet regularly with customers and partners to gather direct ...

applying in isn't listed, please contact your Recruiting Partner. As an Account Manager in the SMB segment, you will be responsible for driving customer digital transformation through effective engagement with a variety of stakeholders, including executives, business leaders, IT leaders, architects, and developers. You will … customers and help solve complex business transformation and growth challenges, enabling them to focus on delivering optimal business results. Your responsibilities will include customer engagement, creating a pipeline of strategic accounts, and managing existing customers. As builders, we aim to create long-term relationships with our customers. With ...

intersection of business strategy, digital innovation, and technology execution, ensuring the delivery of scalable, secure, and high-performing digital products that create customer value and support business growth. You will lead the strategy, architecture, development, and operation of key digital platforms, including IoT, AI, Analytics, customer-facing applications … world-class digital experiences. What you’ll be doing: Define and execute the Digital Engineering strategy, creating a unified vision across IoT, AI, analytics, customer applications, and digital services. Lead the development and operation of enterprise digital platforms, including IoT ecosystems, AI capabilities, analytics platforms, and customer engagement ...

build, and scale modern digital commerce ecosystems, embedding Generative AI and Agentic AI into commerce to enable real‐time personalisation, autonomous merchandising and intelligent customer engagement at scale. We are entering an exciting era of agentic commerce, where new AI channels, AI agents and enhanced customer experiences … commerce transformation roles. Strong experience defining and delivering commerce strategy and transformation programmes for large organisations. Deep understanding of digital commerce ecosystems, including customer journeys, operating models, commercial performance drivers and technology enablement. Experience leading client teams and managing senior stakeholder relationships across business and technology functions. Strong understanding ...

build, and scale modern digital commerce ecosystems, embedding Generative AI and Agentic AI into commerce to enable real-time personalisation, autonomous merchandising and intelligent customer engagement at scale. We are entering an exciting era of agentic commerce, where new AI channels, AI agents and enhanced customer experiences … commerce transformation roles. Strong experience defining and delivering commerce strategy and transformation programmes for large organisations. Deep understanding of digital commerce ecosystems, including customer journeys, operating models, commercial performance drivers and technology enablement. Experience leading client teams and managing senior stakeholder relationships across business and technology functions. Strong understanding ...

Growth team: a cross-functional team of engineers, Product Owner, designer and business owners focused on Journey 1 - from onboarding through to a customer’s first arrears point. Growth owns the customer and commercial journey end to end, plus the single-writer services behind it. You’ll work … onboarding funnel conversion, utilisation, app reliability and onboarding fraud/ID-failure rates. This is a hands‐on product engineering role. You’ll build customer-facing journeys across app, web and backend services, improve onboarding and engagement, and help the team make better product decisions through technical options ...

where you’ll take ownership of retention end-to-end by shaping the strategy, building the roadmap, and maximising the value of our growing customer base. You’ll be joining an established, fast-growing DTC brand with a loyal global community, a strong creative identity, and huge potential … deepen customer relationships. Retention at Mous is a key growth lever. We already have a large and engaged customer base, but there is a significant opportunity to increase repeat purchases, strengthen loyalty, and unlock more lifetime value. From CRM and loyalty through to the full customer journey ...

date on the latest AI developments, and have a few years of hands‐on experience with Python, APIs, and modern AI models in customer‐facing environments - all while thriving in a awesome team that empowers you to grow, then we think you'll love this job! About … business stakeholders (e.g. Risk Managers, Credit Analysts). You have 3+ years of hands‐on experience writing production Python code You are curious and customer‐centric. You enjoy learning about our customers’ and prospects’ businesses and helping them solve challenges. You are able to plan and manage the technical ...

Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: We are looking for a Product Manager to join the team. This role is delivery-focused, translating product strategy into execution … backlog management, and consistent sprint delivery. You will play a key role in delivering the product roadmap, working closely with engineering, design, testing and customer-facing teams to ship high-quality features and continuously improve the user experience. This role suits a hands-on Product Manager who enjoys owning ...

sustainability. As part of the VINCI Energies Group, we combine the strength and stability of a global engineering organisation with the agility, culture and customer focus of a specialist automation business. We are seeking an experienced Senior Project Manager/Sector Lead to join our leadership team, taking responsibility … projects whilst leading and developing a team of Project Managers and Engineers. This is a strategic leadership role that combines operational delivery, team management, customer engagement and business development. The Opportunity As a Senior Project Manager/Sector Lead , you will lead the delivery of PLC, SCADA ...