476 to 500 of 1,257 Customer Engagement Jobs in England

service while driving operational improvements across the business.You'll work closely with senior leadership to improve service delivery processes, develop high-performing teams, strengthen customer relationships, and support the continued growth of the organisation.This is an excellent opportunity for someone who enjoys balancing people leadership, customer engagement, service performance, and operational improvement.What You'll Be DoingLeading and developing Service Desk and Professional Services teamsDriving service performance, customer satisfaction, and operational excellenceActing as a senior escalation point for key customer issuesBuilding strong relationships with customers and internal stakeholdersMonitoring and improving service KPIs, SLAs, and reportingSupporting ...

Actions CI/CD, Kubernetes, Data Mesh, and broader integration ecosystems. The ideal candidate will combine deep technical expertise with strategic architecture leadership, strong customer engagement skills, and the ability to provide hands‐on guidance across multiple platform domains. This role will be responsible for shaping the platform … cloud‐native platforms. Deep understanding of Data Mesh, Data Governance, Security, and Compliance. Experience with observability, monitoring, and platform operations. Strong stakeholder management and customer‐facing experience. Experience working in Agile delivery environments. Personal High analytical skills A high degree of initiative and flexibility High customer orientation High ...

local market narrative, identifying growth opportunities, building demand, and bringing together the right marketing programmes to support acquisition, growth and retention across our customer base.This is a broad, commercially focused role for a marketer who enjoys connecting strategy with execution. You’ll combine market insight, storytelling, demand generation, events … learnings with regional and global teams to help influence broader international growth.Drive Demand and Revenue GrowthDevelop integrated, full-funnel marketing programmes that support customer acquisition, growth and retention across Reddit’s UK advertiser base.Build demand-generation programmes across channels such as events, digital campaigns,, partnerships, content and account-based ...

roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … record of driving revenue growth and building high-performing, resilient sales organizations.As AVP of Data 360, you will be at the forefront of revolutionizing customer data platforms. Leading a distinct specialist sales team, you will empower them with the tools and expertise to maximize the impact of Data ...

global AI narrative, product roadmap, and enablement infrastructure into regionally activated content, training, and field support — ensuring EMEA account executives, solution engineers, and customer success managers can lead substantive AI conversations that drive pipeline and expansion.This is not a generalist PMM role. You will own the intersection … case messaging guides, MCP value narratives, and competitive positioning against regional alternatives.Track enablement adoption through leading indicators including Gong keyword usage, Highspot engagement, and qualitative field feedback on content quality and deal impact.MCP & Platform Extensibility — EMEA GTM SupportSupport the regional go-to-market activation for Smartsheet's MCP platform ...

both Advania UK and the wider Advania Group. The role will have responsibility for building and progressing AI sales pipelines through partner and customer relationship management, and ensuring that go-to-market and sales strategies are executed with local precision.In the era of rapidly expanding enterprise AI investment, there … initial qualification through to close.Execute the central go-to-market playbooks in the local market context - adapting where needed but not reinventing.Own prospect and customer relationships throughout the commercial lifecycle.Work closely with the Customer Solution Lead to craft compelling proposals and respond to tenders.Position Advania ...

fine-tuning bottleneck is not the algorithm: integration friction and iteration speed are what actually stall teams; we documented the patterns across dozens of customer engagements. (blog) The Role AI Field Engineers at the company are the technical tip of the spear. You embed with our most ambitious customers … technology partners to turn complex AI problems into production systems, fast. The role sits at the intersection of engineering, product, and customer delivery. You are hands-on-keyboard building POCs, MVPs, and production integrations, while also holding your own in executive-level conversations about architecture, strategy, and business outcomes. ...

Salary:Up to £110k (wiggle room for the right candidate) We are seeking an experienced Technical Pre-Sales Consultant to bridge the gap between customer requirements, cyber security challenges, and technical solution delivery. This role combines cyber security consultancy, solution architecture, technical leadership, and business development, supporting customers throughout … early stages of complex technology programmes. Working closely with senior customer stakeholders, architects, engineering teams, and business leaders, you will act as a trusted technical advisor, helping organisations define requirements, shape secure architectures, and develop solutions that address operational and business objectives. The position requires a strong blend ...

turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement. As a Technical Specialist, you'll have the opportunity to work on complex customer projects, collaborate with experienced technology professionals, and play … Ireland. Acting as the technical lead on implementation projects, you'll bridge the gap between solution design and successful delivery, ensuring customer requirements are translated into scalable, secure and supportable solutions. Working closely with Solution Architects, Business Analysts and Project Managers, you'll lead customers through technical discovery, implementation ...

experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement.WHAT YOU'LL BE DOING:Define and execute the Digital … eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue.Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization.Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business objectives.Act ...

identifying areas of opportunity throughout the payroll implementation process Mentor and support junior team members on payroll implementation best practices, technical nuances, and customer engagement strategies to build overall team capability and confidence Validate customer requirements discovered in the sales process through technical workshops and informational sessions … stakeholders Define and communicate project plans with clearly defined timelines and deliverables Collaborate with Solutions Architects to design custom solutions as needed to fulfil customer requirements Engage CX Engineers and delivery partners to develop and deliver custom work in line with customer’s requirements and project timelines Interpret ...

Defence Reports to: Sales Director - Commercial & Defence Job Purpose To drive the growth of Commercial & Defence sales by leading business development initiatives, managing key customer relationships and consistently delivering on sales targets. The Sales Manager will play a pivotal role in expanding market presence, developing new business opportunities … ensuring high standards of customer service and account management where necessary. Key Responsibilities Sales Strategy & Market Development Develop and implement sales plans aligned with company objectives for both commercial and defence markets. Identify and pursue new business opportunities in domestic (and international ) markets. Gather and analyse market intelligence ...

Actions CI/CD, Kubernetes, Data Mesh, and broader integration ecosystems. The ideal candidate will combine deep technical expertise with strategic architecture leadership, strong customer engagement skills, and the ability to provide hands-on guidance across multiple platform domains. This role will be responsible for shaping the platform … cloud-native platforms.•Deep understanding of Data Mesh, Data Governance, Security, and Compliance.•Experience with observability, monitoring, and platform operations.•Strong stakeholder management and customer-facing experience.•Experience working in Agile delivery environmentsPersonalBesides the professional qualifications of the candidates we place great importance in addition to various forms personality ...

that made it into production and drove real business value? Are you ready to shape how one of the UK's largest retailers uses customer data and AI? A major UK retail business is investing heavily in its Data & AI capabilities and is building a scalable Data Science function … support the next phase of growth. With a new customer loyalty programme launching this year, there is significant demand for predictive modelling, personalisation, forecasting, and customer analytics. As a Mid-Level Data Scientist, you'll work closely with the Data Science Lead and wider business stakeholders to develop ...

acting as the primary escalation point and technical authority for your region. You'll balance engineering execution with operational oversight, carrier and vendor management, customer engagement, and close collaboration with Sales, Product, Data Centre Operations, and global network teams. Working closely with global Network Architecture, Network Platform … with enterprise customers and hyperscalers on onboarding, connectivity design, technical due diligence, and ongoing service management. Partner with regional Sales and Product teams on customer acquisition, pre-sales technical engagement, and service design. Collaborate with Data Centre Operations, GPU Production, and Facilities teams to embed network requirements into ...

Rising 100 and LinkedIn's Top Startups, we’re here to help propel your career and together, make Moss a lasting success.Join our Customer Success team, where you will focus on driving SaaS revenue growth through proactive customer engagement. While leveraging data insights, you will proactively identify upsell … them up for success. Your responsibilitiesHere's a bit more on what you can expect to be doing day-to-day:Drive customer engagement - through building and nurturing value-creating and scalable relationships, you develop a deep understanding of your clients’ and their finance goals. You guide ...

questions — not a contributor to them. Pricing model. Module packaging . Expansion path design . Deal structuring . Pricing guidelines for Sales . Strategic Customer Engagement & Presales Authority Lead high-value customer consulting engagements and act as the senior product authority in major pursuit cycles. Embed directly … customer environments to surface loyalty strategy gaps, map their operating model against best-practice configuration and deliver transformation blueprints that drive commercial outcomes. Operate at CxO level (Chief Loyalty Officers, CMOs, and CEOs) as the advisor who bridges a customer's strategic ambitions and what the platform makes ...

needs, resolving issues, and conducting regular business reviews to understand priorities and future goals.Support RFPs and RFIs by contributing to proposals and participating in customer presentations alongside the Sales team.Achieve individual and team KPIs, monitor account health, identify risks and opportunities, and proactively address challenges.Leverage AI tools to enhance … account planning, customer communications, business reviews, risk identification, and operational efficiency.Optimize client interactions and account management processes using playbooks and best practices, and recommend improvements based on customer feedback and business outcomes.RequirementsBachelor's degree in Business, Marketing, or a related field.2+ years of experience in Account Management.Excellent interpersonal ...

experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business ...

Europe responsibilities can sometimes be extended to support in other markets across our footprint too Create a premium website,optimizedfor mobile experience with increased customer engagement and conversion rate Site audits to detect and amend content inaccuracies (e.gtranslations/layout). Ensure translations areaccurateand displayed in the best … ensure premium CX Identifyopportunities to increase website performance by monitoring KPIs such as bounce rate, website load time, customer satisfaction, abandonedpurchasesand conversion to purchase. Execute content optimization onarlo.comto drive better engagement & purchase KPIs With the CRO Manager,identifyoptimisationareas based on insights gained via our performance tracking platforms (Hotjar ...

which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents.In conjunction with the DSS leadership, develop and drive … Hybrid environments.Conduct digital imaging and forensic investigation tasks on Windows and Linux hosts.Conduct initial triage on suspicious artefacts using both commercial and bespoke toolsProvide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents.Provide written and verbal reports to the wider IR team, senior ...

work done.There’s another option. Freshworks. With a fresh vision for how the world works.At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible ...

There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible ...

will work hand in hand with the regions and markets to run and deliver digital marketing capabilities (websites and applications, content playbook, digital engagement strategies, user journeys, dashboarding, roll-out project management).Job Title : Global Digital Marketing ManagerLocation : London, UKJob DescriptionThe Global Digital Marketing Manager is responsible for: • Follow … track latest industry and digital trends and reflect these within the company’s digital ecosystem• Understand customer needs as well as market and business needs, and translate them into a comprehensive strategy• Translate strategy into detailed user journeys and leverage these journeys to create digital assets and playbooks• Supervise ...

traditional consultancy role focused solely on requirements gathering. You'll take ownership of the technical solution throughout the project lifecycle, working closely with customer technical teams, Product and Delivery to design integrations, provide platform expertise and influence the future direction of the product. If you enjoy working directly with … customers, solving complex technical challenges and delivering impactful software solutions, this could be a great opportunity. Key Responsibilities: Customer Consultancy & Solution Design Work closely with enterprise customers to understand their business requirements and translate them into platform capabilities Own the technical solution throughout the delivery lifecycle, providing guidance ...