126 to 150 of 905 Customer Service Jobs in the UK excluding London

Helpdesk Advisor you will be dealing with inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Ability … installation, PC and network configuration; operating systems and browser related issues Escalation to Tier 2 when unable to resolve issues To provide an excellent customer service experience whilst managing customer expectation To manage faults, requests and enquiries on behalf of the customer Person Specification: Fluent English ...

Field Service Engineer Location: Lockington, Derbyshire Contract: 6-month contract with the opportunity to go permanent About the Role We are seeking an experienced IT Field Service Engineer to support internal users across a geographically dispersed group of sites. You will be responsible for maintaining computer systems … networks, installing and configuring equipment, diagnosing hardware and software faults, and resolving technical issues both remotely and in person. This is a customer-facing field role, requiring regular travel between sites and a proactive approach to delivering excellent IT support. Key Responsibilities Provide field-based IT support across multiple ...

Position: Salesforce Technical Architect - Service Cloud & Agentforce Employment Type: Contract Start: ASAP(August/September 2026) Duration: 12 Months Location: West Yorkshire, UK – Hybrid (1–3 days per week onsite, with the remainder working remotely) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation … largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role – We are seeking an experienced Salesforce Service Cloud & Agentforce Technical Architect to lead the technical architecture for a major enterprise customer service transformation programme . This senior, hands‐on role ...

Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management simpler … assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service ...

delivering social value to the UK with our products and services.We currently have an opportunity based out of our IAS Templecombe site for a **Service Delivery Programme Manager** (SDPM). In this role, you will be responsible for leading and delivery of complex, large scale in-service support … experience of managing complex projects) to be applied to the delivery and co-ordination of all support related elements and commitments of the in-service support contract delivery – giving rigor to change control, commercial awareness and stakeholder management. The SDPM plays a vital role in developing the business ...

lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience in technical customer support, client services, or a related role, preferably supporting Software-as-a-Service (SaaS) solutions Strong technical troubleshooting skills with hands-on knowledge … enterprise software applications Proven ability to diagnose technical issues, analyze root causes, and partner with cross-functional teams to deliver effective solutions Excellent customer service, communication, and relationship management skills, with the ability to engage both technical and non-technical stakeholders Strong analytical and problem-solving capabilities, coupled ...

Senior IT Engineer Cheltenham based - Onsite with occasional customer visits £30-40k MSP/Education background advantageous About the Company A growing, medium-sized IT support company providing reliable and professional technology services to a range of educational establishments and businesses. Our services include IT support, Microsoft … cloud services, networking, cybersecurity, backup and infrastructure management. We are looking for an enthusiastic and customer-focused Senior IT Engineer to join our team. This is an excellent opportunity for someone who enjoys solving technical problems, working with customers and developing their IT skills in a varied support environment. ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with internal ...

Start Date November* We are looking for German speaking Client Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services. Job functions: -Speaking to clients to quickly get to the root of their problem. -Providing timely and accurate customer feedback. -Helping customers via calls ...

Hybrid Working Department : Managed Services Reports to : Operations Manager Shape the Future of Managed Services We're looking for an experienced and people-focused Service Delivery Manager to join our growing Managed Services team. This is a newly created role that offers a unique opportunity to help define service delivery standards, influence best practice, and make a significant impact on both client experience and team development. As a Service Delivery Manager, you'll be responsible for leading the delivery of exceptional service across multiple client accounts, ensuring operational excellence, strong client relationships, and continuous service ...

Business Central Functional Consultant is required to join an established Microsoft technology consultancy based in Gateshead (hybrid). This is a customer-facing role combining functional support, problem-solving and business process knowledge. You'll work directly with customers to resolve issues, improve how they use their systems … make sure they're getting the most from their Microsoft solutions. The role is predominantly remote, with occasional travel to customer sites when required. The Organisation You'll be joining a Microsoft technology consultancy who specialise in business applications and digital solutions to customers across a range of industries ...

IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship ...

Field Service Engineer, Laboratory X-Ray Systems Basic Salary £45,000 to £50,000 Depending on Experience Bonus 8% to 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Laboratory X-Ray Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Laboratory X-Ray Systems To succeed in this exciting role, you must ...

through the Westcoast Cloud expertise and offerings, as well as assisting your team in helping them accelerate Microsoft’s Partner Offerings. You’ll visit customer sites for meetings, presenting the full range of Cloud products and services – selling the benefits, running training bootcamps, lunch and learns and attending … events. As the main point of contact for our Surestep ambassadors, yourself and your team will be expected to deliver a high level of customer service when supporting them with queries and issues and going above and beyond to provide support where and when necessary. You’ll need ...

technical support, efficiently logging incidents into ServiceNow. Prioritise, manage, and resolve first-line hardware and software queries within reasonable timeframes to deliver an excellent customer service experience. Take ownership of user queries, keeping stakeholders at all levels of management regularly updated on progress. Collaborate closely with internal … support teams. Promote the Support Operations department professionally, keeping pace with new systems and software developments. What Youll Bring: Proven experience working in a customer-facing environment, customer service role, helpdesk, or call centre setup. Outstanding communication skills and an excellent telephone manner, with a strong command ...

About the role MBDA is currently implementing a Digital roadmap that includes the Service Lifecycle Management (SLM) tool. The Service Lifecycle Management (SLM) tool is a key component of our back-office architecture, designed to centralise and harmonise in-service configuration and maintenance information to ensure peak … single source of truth," providing process and terminology standardisation across Natco and its various programmes. Its primary purpose is to manage and control in-service configurations, providing end-to-end support for product lifecycle configuration and critical maintenance activities, including Technical Events, Retrofit Campaigns, and MLRs (Mid-Life Reviews ...

Enterprise Security Service Engineer Manchester & Surrounding Areas | £45,000 + Overtime + Call-Out | 25 Days Holiday + Excellent Benefits Are you an experienced Security Service Engineer with strong enterprise-level experience? We are looking for an experienced Enterprise Security Service Engineer to join a growing team … supporting and maintaining high-end electronic security systems across enterprise customer sites in the Manchester and surrounding areas. This is an excellent opportunity for an engineer looking for a long-term career with a professional organisation, offering a competitive £45,000 basic salary, unlimited overtime opportunities, call-out payments ...

Your new company Hays are working with a large public sector organisation to recruit two IT Service Analysts to join their customer support function. This is a hands-on, customer-focused role supporting colleagues across a busy corporate environment, providing a mix of remote service desk … support, face-to-face assistance and field-based support across local sites. Your new role You will work as part of the IT Service Desk and Customer Support Team, providing first and second line support to users by telephone, email, remote support tools and in person. You will ...

Formula 1 Team Location: Brixworth Contract Type: Fixed-term contract Salary: up to £42,000 About the Role We are seeking an experienced and customer-focused IT Trackside Support Engineer to join a Formula 1 team based in Brixworth. This is an exciting opportunity for a Formula 1 enthusiast … with experience in an IT Support/Service Desk environment to provide high-quality infrastructure and network support in a demanding, customer-focused environment. The successful candidate will demonstrate an excellent customer service attitude, hold an ITIL Foundation certificate , and have a strong working knowledge ...

looking for a dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer … User Computing professional looking to combine operational leadership with service improvement and digital transformation initiatives. You'll be responsible for managing a team of Desktop Engineers, ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation ...

users and students across SRUC whilst maintaining and creating good working relationships with staff and colleagues to provide a high level of customer care. This is a full time role on a fixed term contract for 12 months. Key Responsibilities: As a Customer Desk Advisor, you will have … following duties: Act as single point of contact through a shared service desk for IDS related queries Support users (Staff, Students and other authorised users) in the resolution of issues with respect to using SRUC systems, equipment and facilities. Configuration, installation and repair of equipment using automated tools ...

sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing. Role Netplates is looking for a detail-oriented and analytical Data Technician Apprentice … sale of personalised cherished registrations within the United Kingdom. Our focus lies in delivering vehicle registration numbers tailored to your specific needs. Every customer is treated uniquely, emphasising personalised customer service and competitive pricing. ...

Deskside Technician Location: Scunthorpe Salary: Up to £35,000 per annum Hours: Full Time, 37.5 hours per week We are seeking an experienced and customer-focused Deskside Technician to join a busy IT support team, providing hands-on technical support and acting as a key escalation point for complex … issues. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting, delivering exceptional customer service, and taking ownership of incidents through to resolution. The Role As a Deskside Technician, you will provide second-line support across desktop hardware, software, applications, and end-user devices. Working ...

Description: Role: Second Line Service Desk Engineer Salary: £33,000 to £37,500 Per Annum (DOE) Location: Manchester (M1) Reporting To: Service Desk Team Lead About Workplace IT Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding to large Health, Social Care, Housing, Education, Charity … Public Sector organisations across the UK. We are building a second Service Desk team based in our new Manchester city centres offices. As a Second Line Service Desk Engineer, you will be responsible for troubleshooting and resolving technical issues across Microsoft 365, Entra ID, Intune, networking ...

direction for one of the most important areas of Retail Technology, supporting both residential and business customers across the full energy supply journey. From customer acquisition, propositions and pricing through to contract lifecycle management, meter reads, rating, billing, payments, collections, debt, settlements, forecasting, regulatory reporting and customer service … make the complex feel simple. Working within our enterprise guardrails, you'll balance standardisation and platform reuse with the flexibility needed to meet different customer, commercial, operational and regulatory needs. As the architectural steward for Energy Supply, you'll influence investment and platform decisions, simplify the technology estate, reduce ...