226 to 250 of 1,035 Customer Service Jobs in the UK excluding London

Dummer, Basingstoke Salary: £30,000 - £32,000 To triage and support customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients. Responsibilities Working collaboratively with the Service Manager to design and implement … with clients while exceeding their expectations. Maintaining a process driven work environment. Collating and communicating fault information to ensure quick resolution Enabling continuation of service via utilisation of value-add products Understanding and resolving faults within SLA Accurately triaging all tickets and passing to relevant support team for those ...

Dummer, Basingstoke Salary: £30,000 - £32,000 To triage and support customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients. Responsibilities Working collaboratively with the Service Manager to design and implement … with clients while exceeding their expectations. Maintaining a process driven work environment. Collating and communicating fault information to ensure quick resolution Enabling continuation of service via utilisation of value-add products Understanding and resolving faults within SLA Accurately triaging all tickets and passing to relevant support team for those ...

Field Service Engineer, Laboratory Automation Systems Overall Earnings Circa £50,000 Basic Salary £40,000 to £44,000 Bonus 10% Company Car or Car Allowance Pension (5% employer contribution) Healthcare Phone, Laptop and iPad 27 Days Holiday Plus Bank Holidays Company Credit Card The Role – Field Service Engineer … Laboratory Automation Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments ...

have excellent customer service skills Are you experienced providing 1st and 2nd line IT support Would you like to work for a global company who operate from prestigious offices in the centre of Glasgow You will be working on a rotating shift pattern between the hours … office and 3 from home. (5 days in office initially during training) Main responsibilities include: Day-to-day user support and liaison with IT Service Desk in other global offices to resolve issues Management/support of a large pool of laptops Management/support of remote working Management ...

have excellent customer service skills Are you experienced providing 1st and 2nd line IT support Would you like to work for a global company who operate from prestigious offices in the centre of Glasgow You will be working on a rotating shift pattern between the hours … office and 3 from home. (5 days in office initially during training) Main responsibilities include: Day-to-day user support and liaison with IT Service Desk in other global offices to resolve issues Management/support of a large pool of laptops Management/support of remote working Management ...

join frog frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market-defining business models, products … Make Your Mark on every projectWhat you will be doingWe are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability ...

join frog frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market-defining business models, products … Make Your Mark on every projectWhat you will be doingWe are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability ...

Role: Customer & Consumer Services Manager Location: Bridgend (onsite with some flexibility) Salary: Competitive and commensurate with experience Industry: Technology/E-commerce/Retail This is a senior leadership role sitting within the operations function of a well-established, globally distributed consumer goods business, reporting directly to the COO. … business sells through multiple channels; B2B, Amazon Vendor Central and FBA, and direct-to-consumer across international markets. The (CS) customer services function sits at the centre of all of it. The team currently numbers around 17 people, structured across three specialisms: Consumer Services, Direct to Consumer and trade ...

Role: Customer & Consumer Services Manager Location: Bridgend (onsite with some flexibility) Salary: Competitive and commensurate with experience Industry: Technology/E-commerce/Retail This is a senior leadership role sitting within the operations function of a well-established, globally distributed consumer goods business, reporting directly to the COO. … business sells through multiple channels; B2B, Amazon Vendor Central and FBA, and direct-to-consumer across international markets. The (CS) customer services function sits at the centre of all of it. The team currently numbers around 17 people, structured across three specialisms: Consumer Services, Direct to Consumer and trade ...

lunch and 2 x 15 min break) | £28,000 per year Do you enjoy keeping things organised, coordinating people, and delivering great customer service Crystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. We serve a growing customer … Competitive salary of £28,000 per year. 20 days holiday plus 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days). Company pension and private medical insurance. Casual dress code and on-site parking. Join a vibrant, close-knit, and established team ...

involved in the technical delivery of services. This role offers an excellent opportunity for an experienced Senior 3rd Line Engineer, Technical Team Lead, or Service Desk Supervisor looking to take the next step into management. You'll have the opportunity to develop your leadership skills whilst maintaining hands … involvement in complex technical escalations and service improvement initiatives. The Role Leading a team of 6-8 support engineers, you will be responsible for the day-to-day management of the Helpdesk function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting ...

maintain desktop, laptop and peripheral equipment Assist with network administration, connectivity troubleshooting and firewall support Monitor, manage and update support tickets to ensure excellent customer service Maintain accurate technical documentation and knowledge base articles Support Microsoft-based environments and business-critical applications Work closely with colleagues to deliver … proactive IT solutions and minimise downtime Contribute to ongoing service improvements and technology projects You'll collaborate with technical specialists, customers and wider business stakeholders to ensure reliable, secure and efficient IT services are delivered at all times. What we're looking for Previous experience in a Technical Support ...

support and project delivery. Working within a fast-paced managed services environment, you will provide 2nd and 3rd line technical support to a diverse customer base while playing a key role in infrastructure projects, cloud migrations and ongoing service improvement initiatives. This position offers exposure to modern cloud … develop their technical expertise. The Role As a Second Line IT Support Engineer, you will be responsible for delivering high-quality technical support across customer environments while ensuring service levels and customer expectations are consistently exceeded. Key responsibilities include: Providing 2nd and 3rd line support remotely ...

will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will bewilling to learn, have strong customer service skills, with exceptionalattention to detail, and common sense, as well as sales administration and time management skills. You will be willing … learn are essential. To be successful in Sales Administrator role, you will have:- Have an interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team ...

high-quality technical support to end users across the business, acting as the first point of contact for IT issues, diagnosing & resolving incidients, managing service requests, and escalating problems where neccessary. Responsibilities 1st Line Support Act as the initial point of contact for all IT-related queries via phone … email, or service desk system. Log, categorise, and prioritise incidents and service requests. Ensure all tickets are updated with accurate and timely information. Communicate clearly with users, providing updates and managing expectations. Maintain high levels of customer service and user satisfaction. Manage the transfer ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers ...

have experience in a customer service role, helping clients solve problems and answer questions? Are you looking for a position with a company that's passionate about growth and development? Would you like to be part of a team at a company that's achieving record-breaking success … Talos360 is hiring a Customer Support Agent! In this role, you'll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this ...

This is an exciting opportunity for someone looking to start or build a long-term career in sales. Whether you're currently working in customer service, retail, hospitality, a contact centre, or another customer-facing role, this position offers ongoing development, and a clear pathway into … relationships with potential clients and understand their business needs Qualify opportunities and book meetings for the senior sales team Maintain accurate records and update customer information on the CRM system Work towards achievable activity and performance targets Receive ongoing training, coaching, and development from experienced sales professionals THE PERSON ...

This is an exciting opportunity for someone looking to start or build a long-term career in sales. Whether you're currently working in customer service, retail, hospitality, a contact centre, or another customer-facing role, this position offers ongoing development, and a clear pathway into … relationships with potential clients and understand their business needs Qualify opportunities and book meetings for the senior sales team Maintain accurate records and update customer information on the CRM system Work towards achievable activity and performance targets Receive ongoing training, coaching, and development from experienced sales professionals THE PERSON ...

Level 1 Service Desk Engineer Overview An exciting opportunity has arisen for an experienced Level 1 Service Desk Engineer to join a growing IT Managed Services team. This is a primarily remote position within a structured Level 0, Level 1 and Level 2 support environment. The Level … assistance to end users while working across a broad range of Microsoft technologies and enterprise environments. This role is ideal for someone who is customer-focused, technically curious, and looking to build a long-term career within a fast-paced Managed Services Provider (MSP). Alongside technical ability, attitude ...

Service Delivery Manager Permanent role Based in Helston, Culdrose Offering 68,000 Do you have experience in service delivery management? Do you have experience with ILS delivery frameworks? Do you want to work with an industry-leading company? If your answers are yes to these, then this could … role for you! As the Service Delivery Manager, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within ...

Managed Services Support Engineer (Level 2/3) We are recruiting on behalf of a growing Managed Service Provider for an experienced Level 2/3 IT Support Engineer to join their technical team. This role is ideal for a technically strong engineer with proven experience working within … customers across cloud, infrastructure, and networking technologies. Key Responsibilities Provide 2nd and 3rd line technical support remotely and on-site Manage and resolve incidents, service requests, and escalations Support and administer Microsoft Azure environments Troubleshoot and maintain network infrastructure, including firewalls, VPNs, switching, and routing Support Microsoft 365, Windows ...

role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. This is an excellent opportunity to join a business delivering complex operational and customer-facing services across a variety of sectors. The successful candidate will work on challenging projects spanning service management, customer operations, field services, asset … automation, and platform integrations. Required Skills & Experience Extensive hands-on ServiceNow development and configuration experience Experience delivering solutions across multiple ServiceNow modules, including: IT Service Management (ITSM) Customer Service Management (CSM) Field Service Management (FSM) Enterprise Asset Management (EAM) Strategic Portfolio Management (SPM) Strong JavaScript development ...

development teams where appropriate. Work closely with developers to coordinate code fixes, testing, and successful deployment. Manage support incidents in line with agreed Service Level Agreements (SLAs), balancing urgency, impact, and customer expectations. Maintain accurate and up-to-date documentation of support cases and resolutions. Contribute … creation and maintenance of internal knowledge articles and best practice documentation. Deliver a consistently high standard of customer service while building and maintaining strong client relationships. Experience Minimum of 3 years' experience working with Microsoft Dynamics 365 Business Central or Dynamics NAV in a support, consultancy ...

directed Mentoring and guidance to internal and external users on technical and/or business knowledge Working with and establishing relationships with third-party service providers to ensure full end-to-end service provision Take responsibility and ownership of incidents and requests, and escalate where required to senior … technical colleagues or 3rd party IT partners Demonstrable documentation skills (reports, policies, procedures, workflows) as required Company pension scheme Death in service 25 days of annual leave Flexible benefits Enhanced family-friendly policies Cycle to work scheme JOB REQUIREMENTS Familiarity with operating systems (Microsoft, iOS and Android) Basic knowledge ...