276 to 300 of 979 Customer Service Jobs in the UK excluding London

Engineer, you will attend planned preventative maintenance visits, reactive breakdowns, and emergency callouts while ensuring systems remain fully compliant with current industry standards and customer requirements. This Fire Systems Engineer position offers the opportunity to work with both conventional and addressable fire alarm systems, with additional exposure to emergency … Attend reactive breakdowns and emergency callouts • Complete small works installations and system upgrades • Ensure all documentation and compliance records are completed accurately • Provide excellent customer service while working across client sites Skills and experience required Essential • Strong technical knowledge of fire alarm and suppression systems • Understanding of relevant ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security-driven ...

Customer Success Advisor Location: Gateshead, Tyne and Wear Salary: £25,000 benefits Hours: Full time, office-based (1 day WFH available after 6 months) About the Company We're partnering with a fast-growing organisation within the UK's education technology sector. They are known for delivering innovative digital … collaborative environment where employees are encouraged to develop and contribute to continuous improvement. The Opportunity This is a great opportunity to join an established Customer Success team in a role focused on customer support, account coordination, and administration. As a Customer Success Advisor, you'll ensure customers ...

enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for IT Service Desk Team Leader (Fixed Term) who would like to help us reach our mission to “earn customer loyalty and drive business growth … providing consistently excellent service”. This is a fixed term contract until end May 2027 Purpose of this role To meet the needs of our internal customers head on. Collaborating with our wider IT Core Support, delivering great service to customers.Deliver continuous improvements to the way the Service ...

commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Functional decisions to help client Testing execution Your Profile Essential Skills/Knowledge/Experience Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration with MDM, Meter data management, OU framework, integration with CC&B Sound knowledge in modules like billing, payments … management, credit and collections, case management, move-in move out, new connections Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals Knowledge of C2M/CCB/MDM batches, algorithms and plug in points Desirable Skills/Knowledge/ ...

project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution … escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails ...

project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution … escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails ...

Line Engineer Loation: Remote (UK-based) with customer site visits as required Full-time | Permanent | Monday–Friday, 9:00am–5:30pm Join a Growing Microsoft Cloud MSP Our client is a fast-growing Managed Service Provider helping businesses unlock the full potential of Microsoft Cloud technologies. Their services … collaborative culture, and a strong technical foundation. The team includes hands-on directors, an experienced Senior Engineer leading project delivery, a trusted outsourced service desk, and a network of specialist contractors. They’re now looking for a proactive and customer-focused 2nd Line Engineer to help support their ...

Hempstead Salary: £21,157.50 - £24,784.50 + OTE Hours: Monday Friday, 9am 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. … Tasks: Support your customer base by managing and exceeding expectations. Identify and create opportunities that benefit your customers. Making sure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate. Handle both incoming and outgoing customer ...

Customer Service Advisor - (Dutch, Hungarian and Spanish Speaking) – IT Consultancy – £15.84 PAYE– Fully Onsite No experience required, full training provided Dutch language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across … manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Sales Support & Customer Executive, you will be a key link between customers, Account Directors, Account Executives, and internal teams. You will ensure customers experience a smooth, responsive, and well-coordinated journey from onboarding through to ongoing support. You will not just support the sales ...

commercial governance are essential to our success. This role sits at the heart of that foundation. Description As a Contract Administrator within our Customer Services department, you will play a key role in protecting revenue, ensuring contractual accuracy, and enabling smooth client renewals across a diverse and growing client … portfolio. You will own the end-to-end lifecycle of 200300 active client contracts, working closely with Customer Services, Customer Success, Sales, Finance, and Service Delivery teams. This is a fast-paced, detail-driven role that requires confidence, structure, and the ability to take ownership while knowing ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Sales Support & Customer Executive, you will be a key link between customers, Account Directors, Account Executives, and internal teams. You will ensure customers experience a smooth, responsive, and well-coordinated journey from onboarding through to ongoing support. You will not just support the sales ...

Customer Operations Representative Bradford - 1 day per week in office (Thursday) Salary: up to £31,000 plus generous benefits package About the Role We’re looking for a highly organised and proactive Customer Operations Representative to join a growing, fast-paced organisation delivering digital services at scale. This … Administration Support the day-to-day coordination of operational activities Maintain accurate records, documentation, and internal processes Assist with scheduling and organisation of key service activities Project & Implementation Support Support the onboarding of new clients and service implementations Work closely with internal teams to ensure smooth rollout ...

Service Desk Team Leader Location: Fareham Contract length: 6 months Pay rate: £55,000 per annum Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance is provided … users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing professional development. Service ...

Mobile Service Engineer Materials Handling Equipment Location: Reading/Heathrow area (ideally close to Heathrow Airport) Hours: 08:00 – 16:00, Monday–Friday Salary: £36,000 – £40,000 DOE + Door-to-Door Pay + Overtime About the Role We are working with a well-established, nationwide materials handling … business that continues to grow through strong customer demand and long-term client relationships. This is a fantastic opportunity for a Mobile Service Engineer to join a family-run business that prides itself on delivering a genuinely local service while supporting some major national clients. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS Hours Monday to Friday 8.30-5.30 or 8am -5.00pm - Hybrid/Office As a Sales Support & Customer Executive, you will be a key link between customers, Account Directors, Account Executives, and internal teams. You will ensure customers experience a smooth, responsive, and well-coordinated journey ...

Service Desk Analyst Annual Salary: £26,000 - £30,000 (depending on experience) Location: Newton Abbot Job Type: Full-time We are seeking a highly organised and technically proficient ICT ServiceDesk Support Analyst to join our clients dedicated ICT support team. This role involves supporting approximately 300 users, providing both … Person & Desk-side Support: Provide a visible and proactive in-person support presence, resolving hardware and software issues directly at the user's workstation. Service Desk Excellence: Responsible for meticulous ticket logging and documentation, ensuring every incident is accurately tracked within our ITIL-aligned service desk. Microsoft ...

Description Customer Service Advisor - (Dutch, Hungarian and Spanish Speaking) – IT Consultancy– £15.84 PAYE– Fully Onsite No experience required, full training provided Dutch language skills are essential Overview:I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients … manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

month apprenticeship programme Start Your Career in IT Were looking for a motivated and enthusiastic IT Support Apprentice to join a growing managed service provider delivering reliable IT solutions and excellent customer support. This is a fantastic opportunity to kick-start your career in IT, gaining hands … want to develop your skills, this role provides the perfect foundation. The Role As an IT Support Apprentice, youll be part of a busy Service Desk team, providing first-line technical support to clients and supporting day-to-day IT operations. Youll gain exposure to multiple systems and technologies ...

Roof Window Service Engineer Were seeking an experienced Service Engineer for an established client in the building materials sector. Covers North West, North East, and Scotland. Focus on roof windows inspection/maintenance with strong customer service and independence. What youll do as Service Engineer … repair roof windows; visit commercial/public sites and new builds Install accessories (e.g., blinds) Communicate with customers, address concerns, and deliver excellent service Complete service reports, record serial numbers and photos, and update completion certificates Promote health and safety; support internal/external teams Requirements Valid clean ...

Service Desk Analyst Location: Belfast Duration: Permanent, Full Time Salary: £30k per annum REED Technology are delighted to represent an excellent retail organisation who due to growth are seeking to add an additional service desk team member to their team. This busy and diverse IT department is looking … Service Desk Analyst who will be responsible for Desktop support in a busy Service Desk supporting approx. 1000 staff across 20 locations. My client is seeking a motivated and ambitious individual, who understands the importance of providing high level of Customer Service Support. The role will ...

Description Overview We’re looking for a proactive and customer-focused IT Service Desk Analyst to join our Information Systems team. In this role, you’ll provide first-line technical support to internal users, ensuring a high level of service in line with established procedures and SLAs. … Responsibilities Act as the first point of contact for all IT-related incidents and service requests via phone, email, and walk-ins Log and manage tickets accurately within the Service Desk system, including detailed notes of actions taken Perform initial troubleshooting and investigation using remote tools, resolving issues ...

Overview We’re looking for a proactive and customer-focused IT Service Desk Analyst to join our Information Systems team. In this role, you’ll provide first-line technical support to internal users, ensuring a high level of service in line with established procedures and SLAs. … Responsibilities Act as the first point of contact for all IT-related incidents and service requests via phone, email, and walk-ins Log and manage tickets accurately within the Service Desk system, including detailed notes of actions taken Perform initial troubleshooting and investigation using remote tools, resolving issues ...