2nd/3rd Line Support Engineer - Bracknell, Berkshire
- Hiring Organisation
- Xact Placements Limited
- Location
- Bracknell, Berkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £34,000 - £40,000 per annum
providing in-depth troubleshooting, proactive maintenance, and ensuring timely resolution of client issues. You will also be responsible for onboarding new clients and completing customer projects, including on-site work. You’ll play a key role in maintaining high customer satisfaction while working closely with the senior team … further escalations when necessary. As part of my client’s commitment to delivering outstanding service, they expect their team to not only resolve technical issues, but also identify potential opportunities to enhance clients’ operations. This includes recommending appropriate hardware, software or service upgrades that align with the customer ...