251 to 275 of 1,035 Customer Service Jobs in the UK excluding London

Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/… where appropriate Perform troubleshooting and fault diagnostics Perform basic IT system administration tasks and ensure end user documentation is up to date Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls ...

absolutely essential for this role! This company are looking for a personable and motivated Junior/1st Line IT Support Engineer to join its service delivery team. This is an excellent opportunity for someone early in their IT career who enjoys customer interaction, problem solving, and hands … joining a collaborative support team, working alongside experienced senior engineers in a fast-paced environment. This is a varied first-line support position combining service desk responsibilities with occasional on-site support visits. Working Environment & Benefits Hybrid working with 1–2 days per week from home. Supportive technical team. ...

absolutely essential for this role! This company are looking for a personable and motivated Junior/1st Line IT Support Engineer to join its service delivery team. This is an excellent opportunity for someone early in their IT career who enjoys customer interaction, problem solving, and hands … joining a collaborative support team, working alongside experienced senior engineers in a fast-paced environment. This is a varied first-line support position combining service desk responsibilities with occasional on-site support visits. Working Environment & Benefits Hybrid working with 1–2 days per week from home. Supportive technical team. ...

will escalate any issues but try and ensure they are dealt with before problems occur. As well as resolving and closing cases to customer satisfaction or escalate to the appropriate person. Role Provide a first, and single, point of contact into Services Desks for all supported businesses Ensuring incoming … that sufficient information is recorded in the relevant incident logging software Ensuring that all cases owned are resolved in accordance to the agreed service level agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times Provide problem diagnosis ...

Your First Year at Vectare Months 1–3: Introduction to Vectare's Operations and Initial Training Orientation & Overview Training in Operations Team Building Activities Customer Service Skills Development Practical Customer Service Experience Months 4–6: Shadowing and Assisting in Client Relationship Management Shadowing Account Managers Assisting … quality experience. Work collaboratively with other teams (Contact, Development, Operations, Support, Implementation, etc.) to serve client needs. Provide consultative partnerships to maximise product and service efficacy for clients. Retention Track and understand the health of clients within the portfolio. Identify at-risk situations and work closely with the Client ...

Your First Year at Vectare Months 1–3: Introduction to Vectare's Operations and Initial Training Orientation & Overview Training in Operations Team Building Activities Customer Service Skills Development Practical Customer Service Experience Months 4–6: Shadowing and Assisting in Client Relationship Management Shadowing Account Managers Assisting … quality experience. Work collaboratively with other teams (Contact, Development, Operations, Support, Implementation, etc.) to serve client needs. Provide consultative partnerships to maximise product and service efficacy for clients. Retention Track and understand the health of clients within the portfolio. Identify at-risk situations and work closely with the Client ...

Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network. We're already connecting over … homes, and we're continuing to expand bringing faster, more reliable broadband to communities across the region. We're proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience. ...

This Customer Success - Support Associate role sits in Defaqto, part of the Fintel Software & Data Division. About Defaqto We are one of the UK’s most trusted providers of independent financial information, ratings and market intelligence, helping consumers, advisers and financial institutions make smarter financial decisions. We maintain … unbiased product ratings - including our industry-recognised Star Ratings - which assess product quality across insurance, banking, investments, pensions and more. Kickstart your career in Customer Success with a leading fintech brand. Role Overview This isn’t an IT helpdesk role— it's about building relationships, solving problems, and helping ...

have no other primary support partner. Act as on-site contact to coordinate the delivery of technology services with both internal and external service providers and to be a point of local contact for the RS business with regards to escalations for resolution of incidents, fulfilment of requests … changes. Specific areas of focus include day to day system support activities (primarily warehouse and other local business systems, network, platform and telephony), service desk escalations, request management, change management and urgent incident and problem resolution. What You Will Be Doing You will be the named point of local ...

Professional Services Technician Salary: £2 8 ,000 to £ 30 ,000 (D.O.E) Hours: 8:30 to 5:30pm | Monday to Friday Location: Finedon (with onsite customer visits) Reporting to: Elliot Sutton (Professional Services) About Us Dufeu IT Solutions Ltd is a successful, forward-thinking and motivated business based in Finedon … recruiting a Professional Services Technician to join our growing team on a full-time, permanent basis. We are an award-winning Managed Service Provider delivering IT, Cyber Security, VoIP Telephony, Business Mobile , and AI and Automation services. We have been in business for over a decade and support more ...

problems. The IT Helpdesk Support Specialist will be the first point of contact for IT-related inquiries and will ensure a high level of customer service and problem resolution for all IT-related requests. Responsibilities: Helpdesk Support: Receive and respond to IT-related inquiries from end-users through … other peripherals. Provide technical assistance for software applications and recommend solutions to resolve problems. Incident Management: Log and track all support incidents and service requests using the IT ticketing system. Prioritize and manage multiple support requests to ensure timely and effective resolution. Escalate complex issues to appropriate IT support ...

problems. The IT Helpdesk Support Specialist will be the first point of contact for IT-related inquiries and will ensure a high level of customer service and problem resolution for all IT-related requests. Responsibilities: Helpdesk Support: Receive and respond to IT-related inquiries from end-users through … other peripherals. Provide technical assistance for software applications and recommend solutions to resolve problems. Incident Management: Log and track all support incidents and service requests using the IT ticketing system. Prioritize and manage multiple support requests to ensure timely and effective resolution. Escalate complex issues to appropriate IT support ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like ...

This is a Fire & Security Engineer role with a growing company that genuinely looks after its engineers. As a Fire & Security Engineer you will service, maintain and fault-find fire alarm and security systems across a range of client sites, keeping them compliant and fully operational. Alongside … service work, you will take on remedial works, system upgrades and small works installations, from extending existing systems through to fitting smaller standalone ones, so no two weeks look quite the same. Most of the work is in and around Peterborough and the surrounding counties, with the occasional national ...

Contract Opportunity – 1st Line IT Support £180-£200/day Long term contract potential We're on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems. This role is more than just answering tickets … while also getting involved in small IT projects that add variety to your day. What you'll be doing day to day: Delivering exceptional customer service Managing and resolving 1st line support tickets Keeping ticket queues organised and on track Troubleshooting hardware, software and Microsoft 365 issues Supporting ...

Junior Technical Support Executive High Wycombe About the Role We're looking for a motivated and customer-focused Junior Technical Support Executive to join a growing technology team. You'll be supporting a modern business software platform that is being rapidly adopted by businesses across the UK and Ireland. … they use every day. You'll receive full product training and work alongside an experienced team, giving you the opportunity to develop your technical, customer service and business software skills. What You'll Be Doing Providing first-line remote support to customers via phone, email and remote access ...

solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise. Specialisms You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer journeys, enhancing system adoption and ensuring customer … holistic view across processes and domains to identify dependencies and improvements Support prioritisation and decision-making through commercial awareness Build strong relationships across service leads, delivery teams, users and partners Drive continuous improvement across processes and system usage Facilitate workshops and communicate effectively with a range of audiences Coach ...

solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise. Specialisms You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer journeys, enhancing system adoption and ensuring customer … holistic view across processes and domains to identify dependencies and improvements Support prioritisation and decision-making through commercial awareness Build strong relationships across service leads, delivery teams, users and partners Drive continuous improvement across processes and system usage Facilitate workshops and communicate effectively with a range of audiences Coach ...

requirement to work on-call as part of a rota (paid). A growing and well-established Managed Services Provider is looking for a customer-focused 2nd/3rd Line IT Support Engineer/IT Support Analyst to join its expanding technical services team in South Wales. This opportunity … Engineer, 2nd Line Support Engineer, Technical Support Engineer, Infrastructure Support Engineer or IT Support Analyst with experience supporting Microsoft 365 environments within an MSP, service desk or multi-user technical environment. Working within a collaborative support team, you’ll provide high-quality 2nd and some 3rd line support ...

successful candidate will provide 1st and 2nd line technical support for a variety of IT queries in a professional and efficient manner, maintaining excellent customer service at all times. We are looking for someone who is a team player, enthusiastic, and eager to learn. You will have previous … experience in customer-facing environments, handling queries from both internal and external stakeholders, and be confident communicating clearly in person, over the phone, and via email. Key Responsibilities Respond to and resolve technical queries and incidents, owning the resolution process. Prioritize incoming support requests effectively. Provide support via phone ...

successful candidate will provide 1st and 2nd line technical support for a variety of IT queries in a professional and efficient manner, maintaining excellent customer service at all times. We are looking for someone who is a team player, enthusiastic, and eager to learn. You will have previous … experience in customer-facing environments, handling queries from both internal and external stakeholders, and be confident communicating clearly in person, over the phone, and via email. Key Responsibilities Respond to and resolve technical queries and incidents, owning the resolution process. Prioritize incoming support requests effectively. Provide support via phone ...

Fire & Security Service & Installation Engineer Location: Lancashire & North West (Travel Required) Job Type: Full-Time, Permanent Salary: Up to £40,(Apply online only) per annum (depending on experience) + Overtime + Company Vehicle + Benefits Join Our Growing Team Guide Security Services is looking for an experienced Fire & Security … Service & Installation Engineer to join our growing team. If you're passionate about delivering high-quality installations, servicing, and maintenance across a range of fire and security systems, we'd love to hear from you. Key Responsibilities Install, commission, service, and maintain Fire Alarm, CCTV, Intruder Alarm ...

first, delivering solutions at pace, and being passionate about driving change. A gile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. C ommunity - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. E xpert - Commitment to curiosity … team in this brand new position. Based at our Kemble office, the successful candidate will attend to internal IT related queries, providing excellent customer service to our internal staff. The System & Support Engineer will work with our IT Apprentice to assist employees, and lead application administration & maintenance. ...

working with an established AV integration specialist looking to recruit an experienced Audio Visual Service Engineer to support a diverse portfolio of corporate and public sector clients. This is a varied role combining onsite service visits with office-based technical support. You'll be responsible for maintaining installed … collaboration systems, diagnosing faults, carrying out preventative maintenance, providing remote support and ensuring service records are accurately maintained. The position involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required. Description Key Responsibilities Service, maintain and troubleshoot integrated ...

with a top IT client in Erskine and looking for enthusiastic young people like you to join our team! As part of the Customer Support team, you will be the first point of contact for requests via inbound calls and inbox management. You will perform back-office functions … also processing pricing submissions, deal registrations, and discount approvals in collaboration with internal teams, channel partners, and end users You will also collaborate with Customer Service & Technical colleagues using Teams to provide business updates on sales reps opportunities to advise on revenue, close dates etc. Maintain CRM system ...